Multilingual Compliance Coordinator
13 days ago
Austin
Job DescriptionDescriptionWe are seeking a strategic coordinator in multilingual learner compliance to help shape and scale a next-generation data management platform for emergent bilingual (EB) programs. This role will serve as the company’s internal and external authority on multilingual program compliance, beginning with deep expertise in Texas bilingual/ESL and LPAC processes. The Multilingual Compliance Coordinator will translate real-world district practices into product requirements, implementation guidance, training, and customer-facing expertise. This is a highly cross-functional role spanning Product, Customer Success, Sales, and Support, and will serve as the foundation for a growing national compliance function. Key Responsibilities • Define and document end-to-end user workflows for multilingual program management, including identification, placement, LPAC processes, assessment decisions, reclassification, monitoring, and parent communication, • Translate compliance requirements and district processes into clear product requirements, business rules, workflows, forms, alerts, and reporting needs, • Serve as the internal expert on Texas EB/ESL compliance while building frameworks to support expansion into additional states, • Partner closely with Product Owners and Engineering to ensure accurate and scalable implementation of compliance workflows, • Review product designs and releases to ensure alignment with real district practices and compliance expectations, • Develop training materials, implementation guides, and knowledge base resources for internal teams and customers, • Train Customer Success, Support, Professional Development, and Sales teams on multilingual compliance workflows and platform use cases, • Support high-value sales conversations as a subject matter expert on multilingual program compliance and operations, • Assist with escalated customer questions related to compliance, documentation, and program workflows, • 7+ years of experience in bilingual/ESL, multilingual learner, or emergent bilingual program leadership, with deep expertise in Texas requirements, • Strong knowledge of LPAC processes, TELPAS, assessment accommodations, reclassification, and monitoring requirements, • Prior district-level experience such as Bilingual/ESL Coordinator, Multilingual Programs Coordinator, or Director of Multilingual Services, • Experience using multilingual learner data management or compliance platforms to manage district operations, • Experience training campus leaders, teachers, and district staff, • Ability to translate complex compliance workflows into scalable product requirements, • Strong communication skills with the ability to engage technical and non-technical stakeholders, • Bachelor’s degree required; Master’s degree preferred, • Medical, dental, and vision insurance with multiple plan options, • Company-paid short-term disability, long-term disability, and life insurance, • 401(k) retirement plan, • Paid Time Off (PTO) program, • 10 paid holidays plus 1 floating holiday annually, • Wellness resources and support programsSummit K12 is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.