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Job Description We are looking for a Field Service Engineer (FSE) to join our Mid-Atlantic Operations Team to help deliver IDS Passenger Information Display Systems (PIDS) products and services to our airport and mass transit clients. Your primary responsibilities as an IDS FSE are to provide Systems Integration and On-Site/Remote Technical Support Services for IDS clients in the Mid-Atlantic Region and nationally. This will be accomplished by performing the following typical work tasks. • Build, test, and image servers/workstations/PC, network equipment, and audio/visual devices. Deploy new systems to job sites and field/site test with IDS Quality Assurance/Control measures to confirm proper operation and compliance., • Preventative Maintenance: Proactively monitor system software operation and logs, servers/workstations/PCs operation and logs, network equipment and audio-visual equipment to confirm proper operation and to limit Corrective Maintenance Work Orders., • Corrective Maintenance: Receive, Respond, Troubleshoot, and Closeout Service Work Orders using remote access tools and with on-site support., • Direct and monitor the activities of the Subcontractors, Suppliers, and On-Site Labor as directed by your supervisor. Learn and Possess a thorough understanding of the Construction Documents, Specifications, General Contract, Subcontracts and Purchase Orders., • Assist the Project Manager/Field Service Manager to maintain the Project Schedule., • Help ensure internal and external Quality Control Procedures and ensure/enforce Subcontractor adherence to the Construction Documents and Specifications., • Inform Project Manager/Field Service Manager of changes to site conditions that may impact the Scope of Work and/or Change Orders., • Meet and communicate with Project Manager/Field Service Manager, informing them of overall progress and answering their questions., • Verify layouts and that each Subcontractor has properly completed their contractual requirements., • Assist with Scheduling and coordination of material deliveries and to check quality and quantities to ensure accurate compliance to the Plans and Specifications., • Ensure the work is being performed Safely and all Safety Protocols are followed. All IDS Field Service Engineers are required to acquire OSHA-10 Certification and to conform with all client safety program requirements, including drug testing, background verification, and site specific/job specific training certifications. Failure to comply with job safety is grounds for immediate termination., • Promote a clean and cooperative work environment where all construction debris is properly disposed-off and materials are kept organized and properly secured., • Cooperate with, and direct, when necessary, the activities of the inspection agencies., • Ensure that all required permits or licenses have been obtained, and that construction signage is properly posted, and fencing is properly installed and secured., • Create punch-lists and communicate that information to the Program Manager and the Subcontractors. Provide prompt work reports, expense reports, etc. using the IDS provide tools (i.e., laptop or tablet with Microsoft Office Suite software, phone, etc.)., • On-Site Superintendent of Subcontractor work activities, including some day and night shifts as required by Owner., • On-Site Technical Integration Support of IDS provided Hardware/Software., • On-Site/Off-Site Hardware/Software Preventative and Corrective Maintenance., • Responsible for prompt and professional responses, troubleshooting skills, repairs and reporting of all PM/CM Work/Calls, including the support of other Project Team Members.\nCompany Description International Display Systems, Inc. (IDS), a Systems Integration House, was founded in February 1. Our principal business is the engineering, installation, and maintenance of Passenger Information Display Systems (PIDS), ADA-Compliant Audio/Visual Wayfinding Systems, Public Address Systems, and Web-Integrated Solutions in/for the Global Transportation Marketplace. IDS is a general contractor with over 40 years of experience both priming large design-build construction projects and providing specialty systems integration services. Our projects typically average between $250K-$4 Million, but have been as large as $7 Million (i.e., Denver International Airport & Washington Dulles International Airport) and $7 Million (i.e., Amtrak Philadelphia 30th Street Station). IDS is a financially strong corporation. We have a completely unencumbered $4 Million Line of Credit at Fifth Third Bank. We also have a $30 Million Aggregate Bond-Rating with the A+ Rated “The Guarantee Company of North America USA.” We also meet and/or exceed the General Liability Insurance Requirements, as well as the Professional Liability Insurance Requirements. Each of our last two years have set new corporate revenue records. IDS is a financially strong corporation. IDS’ talented staff of program managers, project managers, systems engineers, network administrators, and field service technicians/engineers design and certify Division 1-28 plans and specifications. We professionally manage schedules and resources for all phases of construction, with a consistent emphasis and application of program management, safety management, and quality assurance and control. We also provide a full array of efficient and effective preventive and corrective maintenance services for our customers, via our 24x7 help desk and both 24x7 onsite and/or on-call SLA’s. With Corporate Headquarters in Dayton, Ohio, IDS also supports Service Centers and Construction Offices in Chicago, Nashville, New Orleans, Philadelphia, Pittsburgh, and Washington, D.C. Additionally, IDS has a Regional Office in Sterling, Virginia. Further, IDS has established partnerships with Tradespeople across the USA for extended service support. International Display Systems, Inc. (IDS), a Systems Integration House, was founded in February\r\n1982. Our principal business is the engineering, installation, and maintenance of Passenger\r\nInformation Display Systems (PIDS), ADA-Compliant Audio/Visual Wayfinding Systems, Public\r\nAddress Systems, and Web-Integrated Solutions in/for the Global Transportation Marketplace.\r\n\r\nIDS is a general contractor with over 40 years of experience both priming large design-build\r\nconstruction projects and providing specialty systems integration services. Our projects typically\r\naverage between $250K-$4 Million, but have been as large as $7 Million (i.e., Denver International\r\nAirport & Washington Dulles International Airport) and $7 Million (i.e., Amtrak Philadelphia 30th\r\nStreet Station).\r\n\r\nIDS is a financially strong corporation. We have a completely unencumbered $4 Million Line of\r\nCredit at Fifth Third Bank. We also have a $30 Million Aggregate Bond-Rating with the A+ Rated\r\n“The Guarantee Company of North America USA.” We also meet and/or exceed the General\r\nLiability Insurance Requirements, as well as the Professional Liability Insurance Requirements.\r\nEach of our last two years have set new corporate revenue records. IDS is a financially strong\r\ncorporation.\r\n\r\nIDS’ talented staff of program managers, project managers, systems engineers, network\r\nadministrators, and field service technicians/engineers design and certify Division 1-28 plans and\r\nspecifications. We professionally manage schedules and resources for all phases of construction,\r\nwith a consistent emphasis and application of program management, safety management, and\r\nquality assurance and control. We also provide a full array of efficient and effective preventive\r\nand corrective maintenance services for our customers, via our 24x7 help desk and both 24x7 onsite and/or on-call SLA’s.\r\n\r\nWith Corporate Headquarters in Dayton, Ohio, IDS also supports Service Centers and Construction\r\nOffices in Chicago, Nashville, New Orleans, Philadelphia, Pittsburgh, and Washington, D.C.\r\nAdditionally, IDS has a Regional Office in Sterling, Virginia. Further, IDS has established\r\npartnerships with Tradespeople across the USA for extended service support.

Job DescriptionDescription: Patient Enrollment Representative (Remote) Fully Remote • US Remote • Patient Enrollment Team Company Overview Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people’s health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans. RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients’ most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives. How You’ll Make a Difference In this role, you will work at the frontline of Mosaic’s growth, calling prospective patients and their caregivers to explain how Mosaic works and guiding them through enrollment so more seniors can start getting more from their medicines. Your work directly supports medically complex and vulnerable seniors across the country, connecting them to a patient-focused, pharmacist-driven pharmacy that simplifies their medications and helps them feel better about the care they receive every day. What You’ll Do • Make an average of 120 outbound calls per day to prospective patients, using call center technology to educate, answer questions, enroll patients, and schedule an onboarding call with a pharmacy technician., • Guide prospective patients through the enrollment process using an approved script, making sure they understand the steps and commitment to becoming a Mosaic patient., • Accept and respond to inbound calls from prospective and current patients, completing each call according to procedure., • Make follow-up calls to reschedule patients, confirm appointments, and ensure onboarding steps are completed., • Document interactions, outcomes, and enrollment appointments accurately in Mosaic’s systems., • Use multiple communication channels, including digital messages, to move patients through onboarding on time., • Collaborate with provider and doctors’ offices to review onboarding status and support a smooth transition into Mosaic’s services., • Escalate patient complaints or concerns promptly to the appropriate supervisor., • Meet department performance metrics, including outbound call volume, appointments scheduled per day, schedule adherence, and quality targets., • Protect patient confidentiality and follow all applicable laws and organizational guidelines. What We’re Looking For Required • At least 1 year of contact center, patient-facing provider office, or customer service experience., • Proven ability to manage a high volume of outbound calls while consistently meeting performance targets., • Strong, persuasive, and empathetic communication style with the ability to build rapport quickly and explain a service clearly by phone., • Comfort following approved scripts to ensure clarity, consistency, and compliance., • Exceptional attention to detail and accurate data entry for clear documentation., • Discretion and care when handling sensitive or confidential patient information., • Ability to work independently from a dedicated, distraction-free home office and handle continuous calls throughout the workday., • Reliable home internet of at least 100 Mbps with wired ethernet access. Mosaic provides the computer equipment; you provide your own workspace furniture and a secure, quiet space. Applicants within 30 miles of Sterling, Virginia may be asked to come on site for training or technology support., • Availability to work assigned shifts Monday through Friday between 9:00 a.m. and 6:30 p.m. Eastern, plus Saturday 10:00 a.m. to 2:00 p.m. Schedule assigned upon hire., • Must be authorized to work in the U.S. without company-sponsored visa sponsorship. Preferred • Prior experience with CRM systems and enrollment communications., • Pharmacy experience., • Bilingual English and Spanish. Conditions of Employment All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening. Compensation The expected pay range for this position is $18.00 to $20.00 per hour. This role is also eligible for a quarterly incentive program. Actual compensation within the range is determined by factors including experience, skills, and internal equity. Benefits RxAnte and Mosaic Pharmacy Service offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include: • Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium, • A Health Savings Account with company contributions, • A 401(k) retirement plan with an employer match, • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available, • An Employee Assistance Program and a benefits Customer Advocate service, • Paid time off and paid company holidays, • Company-provided equipment, • Support for professional development and training Equal Employment Opportunity RxAnte, and subsidiary Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Recruitment Fraud Notice All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps. Requirements:

Job Description The Senior Counsel serves as the primary legal advisor to the modeling and simulation business, responsible for ensuring operational compliance with all corporate directives, governmental regulations (specifically FAR/DFARs), and ethical standards. This role integrates legal expertise with business acumen to draft, negotiate, and manage complex agreements, including U.S. Government contracts, international software licensing, and intellectual property rights. The Senior Counsel acts as a strategic partner to functional leadership, providing pragmatic legal counsel and innovative solutions regarding supply chain and contractual matters to mitigate litigation risk and facilitate the achievement of business objectives. They are dotted line accountable to support the OneArc Senior Leadership Team including the President. The role is based in McLean, Virginia hybrid with 3 days per week on site. Key Areas of Responsibility • Contract & Agreement Management: Draft, negotiate, and review a broad range of agreements, including U.S. Government contracts, software licensing, international licensing, and commercial support agreements., • Regulatory Compliance: Ensure the business complies with all corporate directives, ethics, governmental regulations, and laws. This includes formulating and recommending operating policies and procedures., • Intellectual Property & Licensing: Review and advise on IP rights, data rights under U.S. Government contracts, and third-party software licensing (including Free and Open Source Software/FOSS) affecting product development., • Legal Advisory: Provide legal advice to business and management personnel, conduct legal research, and deliver counsel based on findings. Guide the successful resolution of legal problems by examining data and recommending courses of action., • Functional Support: Support legal and compliance issues for business winning efforts and efficient technology delivery while maintaining direct and effective communication with all stakeholders to facilitate this. Participate in all onsite meeting that need legal counsel as deemed necessary by leadership., • Liaison Duties: Function as the primary liaison between management and outside legal counsel (domestic and international). Consult with outside counsel as required upon recommendation from the Group General Counsel., • Policy & Training: Develop and present training materials for the workforce on legal topics. participate in reviewing and drafting company policies, templates, and guidelines to empower other business functions., • Litigation Support: Manage litigation support department objectives within the established budget and assist with the analysis of litigation and pre-litigation matters. Objectives • Business Winning: Continuously collaborate with the US and Global business leadership, their team members, and BAE Systems legal, compliance, and teams to ensure revenue generating efforts are supported until they are deemed closed and won., • Effective Direct Communication: Prioritize frequent, direct, in-person contact with all stakeholders, backed by virtual or offline engagements if necessary., • Risk Mitigation: Proactively address issues before they create legal exposure and analyze matters to ensure the protection of OneArc’s interests., • Strategic Impact: Routine impact on the quality and timeliness of results, planning, revenues, and budget through the setting of policies and procedures., • Continuous Improvement: Proactively research and report on changes in laws, regulations, industry standards, and emerging trends to keep the business ahead of the curve., • Professional Development: Share responsibility for self-development with the immediate supervisor and participate in professional associations. Skills, Knowledge, and Competencies Technical & Legal Knowledge • Government Contracting: In-depth and up to date knowledge of FAR/DFARs and other relevant government contracting rules including those for commercial and non-traditional defense tech companies., • Software & IP: Expertise in software licensing regimes (including FOSS), international licensing, and intellectual property matters., • Research: Strong capability to conduct legal research and track emerging legal trends., • Effective and Compliant AI Use: Existing knowledge of compliant AI-based research or capable of rapidly gaining such knowledge. Skills & Competencies • Negotiation: Ability to negotiate mainly internally at higher levels and with external relationships., • Communication: Strong oral and written communication skills; able to communicate sensitive information and modify beliefs or opinions based on facts. Prioritize direct in-person communication when on-site with on-camera virtual if corresponding with remote offices., • Problem Solving: Analytical thought required to resolve issues in complex situations without supervision., • Autonomy: Ability to work independently but collaboratively, displaying self-direction, sound judgment, and a proactive "self-starter" approach. Education & Certifications • Degree: JD from an ABA-accredited law school., • Bar Admission: Admitted to practice law in a US jurisdiction (Required)., • State Specific: Eligible to be admitted to the Virginia state bar or ability to obtain a corporate counsel certificate to practice in Virginia., • Clearance: Ability to obtain, maintain, or already possess an active security clearance. Experience • Tenure: Minimum of eight (8) years of relevant experience., • Background: Experience with a major law firm, aerospace and defense company, or the federal government., • Specific Focus: Proven experience in Government Contracting., • Preferred: Army/Navy customer experience. What you will get: • You start with 15 days of vacation, 3 years 20 days, and 5 years 25 days, • There are 14 paid holidays, • Benefits Medical, Dental, Vision, Life insurance, STD & LTD, FSA, • Voluntary Benefits pet insurance, home & Auto Insurance, Identity theft protection, legal plan, accident insurance, • TriNet perks with discounts and deals, attractions, concerts, car rental, hotels etc., • Hybrid work environment

Job Description Overview Join Our Talent Network Stay connected. Explore future opportunities. Engage on your terms. Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega MIOS opportunities in government contracting— Contingent upon position availability and completion of the BI process. Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chronos Operations, LLC is seeking a Help Desk Supervisor to provide real‑time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier I, II and ACE operations. This role is responsible for ensuring service levels, quality assurance and resolution objectives are met across all Tier channels, providing on shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. Responsibilities • Provide real-time supervisory oversight of Helpdesk Tier I, II and ACE agents during assigned shift., • Monitor team performance to ensure all Service Level Agreements (SLAs), Key Performance Areas (KPAs), and performance metrics are consistently achieved or exceeded., • Analyze performance dashboards and operational metrics to identify trends, mitigate risks, and implement continuous process improvements., • Conduct regular quality assurance reviews, ticket audits, and coaching sessions to improve customer service, technical accuracy, and adherence to standard operating procedures., • Ensure compliance with all contractual deliverables, reporting requirements, and government-directed processes., • Participate in operational meetings, readiness reviews, and continuous improvement initiatives to support mission success., • Monitor agent availability, productive status, and contact volume to ensure service delivery objectives are met., • Ensure >=80% of calls/chats are answered within 60 seconds (Service Level AQL)., • Ensure >=90% email and self-service ticket processing within 12-hour period., • Monitor ASD ticket processing to ensure >=90% resolved or escalated within 4 hours., • Monitor and drive First Contact Resolution (FCR) towards >=80% target., • Identify and escalate operational events (volume spikes, wait time increases) per Operations Management SOP., • Coordinate with Help Desk Specialists on escalation flow and warm transfers., • Serve as on-shift liaison between Helpdesk agents and TSD leadership., • Participate in major incident management, ensuring timely escalation to Enterprise Operations Center (EOC)., • Monitor and manage Sensitive VIP customer escalations., • Support development and deployment of alert messages for outages and known issues., • Provide real-time coaching and guidance to agents on call handling, troubleshooting, and documentation., • Support onboarding and offboarding activities, including ensuring personnel complete all required training, security requirements, and equipment accountability processes., • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success., • Responsible for onsite coordination of Government-Furnished Equipment (GFE), including issuing equipment to new hires and recovering equipment from separating employees., • Ensure at least one supervisor is on duty for all shifts 24x7x365 and at each location., • Other duties as assigned. Qualifications • High school diploma or GED equivalent required., • 3+ years of IT help desk or Service Desk experience required., • Experience with ServiceNow., • Experience with Amazon Connect., • Experience with Gemini, an AI platform., • 1+ year of Supervisory or Team Lead experience in a Contact Center environment required., • Must be available to support rotating shift; 24x7x365 coverage required., • Successfully pass background and drug screening, • U.S. Citizenship required; must be able to pass CBP Background Investigation (BI). Preferred Qualifications: • Bachelor’s degree in Business Administration, Information Technology or related field preferred., • HDI Support Center Team Lead or similar certification., • ITIL Foundation certification., • Experience with AI tools, • Prior CBP or federal government help desk experience. Knowledge, Skills and Abilities: • Must be able to report onsite, as required, to support the issuance of Government-Furnished Equipment (GFE) to new employees and the retrieval of GFE from terminated or departing personnel., • Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect., • Ability to manage multiple tickets, meet SLA commitments, and maintain accurate documentation., • Analyze performance dashboards and operational metrics to identify trends, mitigate risks, and implement continuous process improvements., • Manage incident escalations and critical issues while maintaining clear communication with customers, technical teams, and program leadership., • Participate in operational meetings, readiness reviews, and continuous improvement initiatives to support mission success., • Mentor, coach, and develop Help Desk personnel through performance feedback, training, and knowledge-sharing initiatives., • Drive continuous improvement initiatives that enhance operational efficiency, first-contact resolution, and overall service quality., • Ability to work with internal teams and other agencies to resolve cross-functional IT needs., • Ability to support rotating shift, 24x7x365 coverage., • Excellent interpersonal communication, facilitation, and leadership skills to effectively coordinate teams and communicate with stakeholders., • Proven ability to manage relationships with internal teams, external partners, vendors, and senior leadership., • Strong written and verbal communication skills for technical documentation and stakeholder coordination., • Excellent communication, leadership, and project management skills., • Ability to work effectively in cross-functional teams and under senior analyst guidance., • Ability to meet minimum clearance requirements., • Ability to work nights, weekends, and holidays as required., • Ability to travel 10%. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ #Chronos Operations, LLC

Job DescriptionResponsible for rendering professional administrative and clinical care within the medical practice in support of and as directed by the Physicians (2), PAs (2), Audiologists (2), and Practice Administrator. Successful candidate will cross train to support both office front end and clinical. Excellent role for gap year and college students reaching completion of medical related programs to gain hands on medical practice clinical and administrative experience. - Hiring Full-time and Part-time role(s), available late June and mid-July • Experience with multi-line business phones systems (Ai and call center), • Working knowledge of EMR/EHR systems (Athena Health), • Possesses the tact to deal effectively with patients, physicians and other employees in the practice., • Effective communicator in person, by phone, and through electronic correspondence., • Ability to multi-task in busy environment and cross-train on other office roles, • Flexibility to work at more then one location (Lansdowne (Leesburg) and Potomac Falls (Sterling Cascades) Preferred Skills: • Multilingual applicants a plus - Spanish, American Sign, etc., • Recent experience and patient contact responsibility in a medical setting, • Experience as a medical scribe Job Types: 3/4 or Full-time (1-3 positions available based on hour availability of new hires and current team) Flexible to work with student class schedules. Flexible to work an evening or weekend day (not currently in place) Paid training remote prior to onsite • Remote EMR, CMS Fraud and Abuse, Blood Borne Pathogens, Patient digital intake system, HIPAA, OSHA, ENT specific modules, ASCENT ENT, etc., • Onsite job shadowing administrative and clinical Selected candidate(s) can stay and grow with us into additional roles - Medical Scribe (currently recruiting), Audiology Tech ( (recently filled)), Insurance Verification/Authorization Specialist (TBD), Front Desk supervisor Application Questions: You have requested that Indeed ask candidates the following questions: • What is your availability? FT/PT How many hours?, • How many years of Medical Office experience do you have?, • Do you have the following license or certification: Medical Assistant?, • Are you willing to undergo a background check, in accordance with local law/regulations?, • Are you authorized to work in the following country: United States?, • Do you speak Spanish?

The Math Specialist, in cooperation with the Mathematics Supervisor, is responsible for the organization, operation and coordination of math curriculum and instruction in Loudoun County Public Schools. In accordance with these responsibilities, the Math Specialist assists in the planning, development, implementation and assessment of the math programs in all Loudoun County Public Schools in Kindergarten through Grade 12. The following information is intended to describe the overall nature and scope of the work being performed in relation to the position. This is not a comprehensive listing of all responsibilities or tasks; other work may be assigned when deemed appropriate: • Evaluates the effectiveness of the Math instructional program; identifies areas of need and develops plans to meet these needs; ensures that the Loudoun County Math program is consistent with and follows the guidelines established by the Virginia Department of Education, • Plans, advises, and facilitates professional learning for the purpose of improving outcomes for students, • Collaborates with school-based teams to conduct learning walks and provide functional and technical assistance for teachers on mathematics resources and instruction, • Directs or assists in coordinating special projects and initiatives in Math, • Works with other central office departments, including MTSS, Special Education, English Learners, Gifted, School Improvement, and Professional Growth and Innovation, to provide coordinated instructional services, • Supports Math Resource Teachers and School-Based Math Support Positions through coaching, professional learning, and collaborative planning to strengthen and align instructional and intervention practices, • Assists with the selection, purchase, and distribution of mathematics materials and equipment; maintains inventories; responds to requests from school personnel for information and materials, • Assists in the preparation of the annual budget of the Division; assists in the preparation of reports, attends School Board Meetings, and serves on committees as requested by the Director of Teaching and Learning, K-12 and Math Supervisor, • Carries out related assignments, as determined by the Assistant Superintendent for Teaching and Learning and Director of Teaching and Learning, K-12 to support professional learning in the design and delivery of authentic learning for students Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable. Education: Master's Degree Experience: Five (5) years successful teaching experience in Mathematics at the Elementary or Secondary level Licenses and Certifications: Holds or is eligible for a Virginia Postgraduate Professional License with an endorsement in Math or Elementary Education PreK-6 Knowledge, Skills and Abilities: • Demonstrated leadership in the field of Mathematics, • Excellent leadership, management, communication, and interpersonal skills required The following provides a brief description of physical requirements for this position: While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reports to: Supervisor, Mathematics FLSA Status: Exempt Months/Days/Hours: 12 months/254 days/8 hours per day Salary Level: Universal 16 Salary Scale: https://www.lcps.org/compensation Salary Range: $103,690- $170,831 Remote Work Eligible: No Collective Bargaining Unit: Non-Union

This Jobot Job is hosted by: Kurt Holzmuller Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $160,000 - $180,000 per year A bit about us: We are a leading BAS/BMS Controls provider whose expertise in building controls and energy services as been recognized nationally. Our approach tailors solutions utilizing diverse technologies to enhance the building performance of our customers across multiple industries. Why join us? • Competitive Pay DOE ($160-$180k base), • Quarterly PM bonus - Uncapped, • Remote work with only occasional job site visits, • Comprehensive Benefits Package, • 401k with a company match, • Generous PTO + paid holidays and sick time, • $200/week Vehicle Stipend, • More! Job Details As an Operations Supervisor on our datacenter construction team, you will be responsible for supporting departmental operations while leading the execution of Building Automation construction projects, primarily for data center sites in Northern Virginia. Reporting to the Operations Manager, the position oversees Project Managers and Assistant Project Managers while directly managing select projects. MUST HAVE: • BS in a related field OR equivalent professional experience, • 5+ years of experience managing Building Automation/HVAC Controls projects, • 3+ years of supervisory experience leading/mentoring direct reports, • Data center projects experience NICE TO HAVE: • Automated Logic product line experience, • Tridium Niagara N4 experience, • Prior BAS programming experience and/or can troubleshoot if needed Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. You're excited about this opportunity because you will... • Exemplify the highest level of customer service standards to internal and external customers, • Scan shipment as delivered, • Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor, • Provide feedback to supervisor regarding inventory levels and damages, • Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations, • Adjust stocking procedures to ensure aisles and exits are clear, • Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment, • Pack and log merchandise as required for customer deliveries, • Transport merchandise to and from remote stockroom locations and maintain accurate inventory records, • Ensure that the stockroom is clean, swept, with garbage removed and supplies organized, • May assist on sales floor during peak times and as assigned, • Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning), • Comply with all company policies and procedures, • Ensure all appropriate stockroom procedures are followed to minimize loss to the company Why you will love working at Williams-Sonoma, Inc. • We're a successful, fast-growing company with an entrepreneurial vibe, • A technologically and data-driven business, • Competitive salaries and comprehensive health benefits, • We're at the forefront of tech and retail, redefining technology for the next generation, • We're passionate about our internal and external clients and live/breathe the client experience, • We get to be creative daily, • A smart, experienced leadership team that wants to do it right and is open to new ideas, • We believe in autonomy and reward taking initiative, • We have fun! We're excited about you because... • Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records, • Passionate about the delivering the highest level of customer service standards to internal & external customers, • Ultimate team player, eager to jump in & help your colleagues to get the job done, • Curious & creative, striving for ways to simplify processes & procedures to streamline work, • Proven success achieving results both independently & through teamwork, • Hands-on teammate, who takes a proactive approach to all tasks, • High school diploma or equivalent preferred, • 1-2 years customer service experience preferred and stockroom (or related work.) experience, • Basic product knowledge preferred but not required, • Effective time management skill to execute multiple tasks simultaneously, • Ability to be mobile in the stockroom or on sales floor for extended periods of time, • Proven ability to operate and read scanning equipment for extended periods, • Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques, • Full time associates are expected to have open availability to meet the needs of the business., • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Physical Requirements: • Ability to be mobile on the sales floor for extended periods of time, • Ability to operate POS system, • Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Just for You This role offers a competitive compensation package including pay and benefits.?Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc.?The anticipated pay range for this role will be: $16.00-$17.00 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: • A generous discount on all Williams-Sonoma, Inc. brands, • A 401(k) plan and other investment opportunities, • A wellness program that supports your physical, financial and emotional health, • Paid vacations and holidays (full-time), • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. • Job Identification 19305, • Posting Date 07/13/2026, 04:50 PM, • Locations 241 Ft Evans Rd NE, Leesburg, VA, 20176, US, • Job Schedule Full time, • Job Shift Day

The Bus Driver Instructor is assigned to a route, and in addition is responsible for classroom instruction, behind-the-wheel instruction, retraining instruction, transport van training, third party CDL testing if necessary, and other duties as assigned. The Bus Driver Instructor assists the Transportation Area Supervisor in charge of training. The work includes operating a school bus and field observation of school bus drivers and attendants. The following information is intended to describe the overall nature and scope of the work being performed in relation to the position. This is not a comprehensive listing of all responsibilities or tasks; other work may be assigned when deemed appropriate: • Instructs all areas of training and staff education provided by the Division of Transportation Training Office, • Assists in the preparation of materials for all training sessions, • Performs field observations and ride-along observations, • Assists supervisors in daily school bus operations, to include providing safe transportation of students, maintaining effective control of students, and assisting bus attendants in boarding and securing students in the bus seats, • Assists with the Transportation In-Service Meeting twice yearly, open house recruitment events, and public relations events, • Provides third-party testing for the Department of Motor Vehicles (DMV) as required Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable. Education High School Diploma or GED required Experience Four (4) years of driving experience Minimum age of 20 Licenses and Certifications Commercial Driver's License with school bus and passenger endorsement for a minimum of 2 years In the state of Virginia (VA Code Section 46.2-341.4), and specifically when referencing the commercial driver's license (CDL), an "employee" is defined as: • a payroll employee, • a person employed under a lease or contract or,, • a person who has applied for employment and whose employment is contingent upon obtaining a CDL. Knowledge, Skills and Abilities • The ability to obtain a completed physician's certificate (School Bus Driver's Application for Physician Certificate, form EB.001) which is required under the provision of Section 22.1-178 of the Code of Virginia and Regulations of the Virginia Board of Education) with controlled substance testing, annual physical examinations, and random tests for use of controlled substances and alcohol, as prescribed by the Virginia Board of Education and Loudoun County Public Schools, • Knowledge of school bus operations, traffic and highway safety rules and regulations, local street and road system, and basic mechanical principles of motor vehicle operations, • Advanced level of verbal and written fluency in English is required, • Ability to communicate effectively with students, staff, and parents; carry out written and oral instructions; and operate a two-way radio, • Possess or ability to obtain National Safety Council First Aid and CPR Instructor Certifications within six months of hire, • Ability to complete the DOT mandated Drug and Alcohol Suspicion Training for Supervisors within the first 90 days of employment, • Obtain certification as a Virginia School Bus Driver Trainer and DMV Third-Party Tester as required Physical Requirements The following provides a brief description of physical requirements for this position: While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Essential Personnel Employees who perform the responsibilities of this position for the Department of Support Services are considered essential personnel. Essential personnel are designated employees who must report for work during a delay or emergency situations. A workplace emergency is an unforeseen situation that threatens the staff, pupils, or the public; disrupts or shuts down business operations; or causes physical or environmental damage. Emergencies may be natural or manmade. It is incumbent upon the supervisor to inform and confirm which essential personnel are required to work during emergency closings. Notification and confirmation of the expectation of essential personnel to report to work, or maintain as-needed status, will be executed with as much advanced notice as possible via in-person communication or email. Reports to : Supervisor, Area Transportation (Training) FLSA Status : Non-Exempt Months/Days/Hours : 12 months/ 254 days/ 8 hours Salary Level : Universal/ Scale B.1 - Level 9 Salary Range: $31.16 - $40.13 Remote Work Eligible: No Union Designation: Non-certified

The Records Archivist is responsible for analyzing, purging, scanning, verifying, preserving, and providing access to LCPS student records. This position requires following the established guidelines for records management and archival for permanent and inactive student records. Critical to this position is the maintenance of records management systems, including the student information system, enterprise content management system, and an online system for records requests. The Records Archivist provides services to school departments, alumni, the public, businesses, lawyers, court personnel, town employees, municipal boards and committees, State and Federal employees, vendors, and town departments. Contacts require courtesy and discretion in all communications by telephone, personal discussion, and correspondence, including email with highly confidential student information. The following information is intended to describe the overall nature and scope of the work being performed in relation to the position. This is not a comprehensive listing of all responsibilities or tasks; other work may be assigned when deemed appropriate: • Provides administrative support to the Student Records Manager, • Adheres to professional code of ethics while dealing with confidential information, • Complies with FERPA and Library of Virginia Records Management Guidelines and retention schedules as it pertains to student records, • Analyzes, investigates and resolves discrepancies prior to archiving and purging critical records, • Locates archived records upon request, • Utilizes enterprise content management system to fulfill records requests and verifications of enrollment, • Ensures integration between enterprise systems for complete and accurate student records, • Works cooperatively with schools regarding proper handling and disposition of student cumulative files, • Fulfills school supply requests for student cumulative folders Below are the qualifications for this position: • High School Diploma or GED required, • Ability to research, analyze, compile and summarize data; identify specific procedural problems and make corrections, • Experience using databases, student information and enterprise content management systems, • Ability to determine and set work priorities, maintain confidentiality, work independently and effectively; ability to work and respond calmly under pressure, • Strong oral and communication skills, strong interpersonal skills; ability to work effectively with many different audiences including but not limited to parents, school-based employees, central office administration, and private agencies, • Strong analytical, organizational, and research skills, • Knowledge of modern office practices and procedures; of standard office appliances including desktop PCs, standard office software such as Microsoft Office Suite, scanners, printers, and photocopy machines, • Ability to perform continuous routine and repetitive office machine operation; to perform general clerical work accurately and quickly; to work cooperatively with others; to work under pressure and with frequent interruptions The following provides a brief description of physical requirements for this position: While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 45 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reports to: Supervisor, Records FLSA Status: Non-Exempt Months/Days/Hours: as needed Salary Level: Bande Rates: Band 8 Salary Scale: https://www.lcps.org/compensation Salary Range: $24.66 Remote Work Eligible: Partial Union Designation: Non-Union

The Grants Accountant is responsible for professional accounting work performing standard accounting tasks in an established financial system. The Accountant ensures that financial reports are prepared accurately and promptly. The work involves the maintenance of complex accounting records and preparation of a wide range of reports and statements, including payroll, fringe benefits, monthly board reports, utility analyses, and year-end projections. The following information is intended to describe the overall nature and scope of the work being performed. This is not a comprehensive listing of all responsibilities or tasks; work may differ and other work may be assigned when deemed appropriate. • Prepares monthly, year-end projections of disbursements and resulting balances for salary, social security, retirement, and group life and health insurance accounts; determines variances by conferring with personnel staff and account managers., • Maintains financial records, submits reimbursement requests to the State, and projects carry-over balances for programs., • Uses financial software to prepare monthly statements, which include projections for expenditure accounts; presents and discusses the status of accounts with account managers., • Maintains fixed asset records and reconciles financial records to actual assets on hand., • Reconciles and posts bi-weekly payroll data to the financial system., • Assists with preparing projections of expenditures., • Provides counsel to LCPS staff on base budgets and fiscal areas. Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable. Education • Bachelor's Degree from an accredited university in accounting, finance or related field required Experience • Previous exposure to the public-school system sector with knowledge of school financing and accounting procedures preferred, • Two years of experience with payroll/Human Resources Management Systems (HRMS)/Oracle preferred Knowledge, Skills and Abilities • Knowledge of GAAP (generally accepted accounting principles) and the practical application, • Ability to prepare complex accounting reports; analyze and evaluate accounting concerns; to produce data and recommend improved procedures, • Advanced knowledge with Excel with preferred, • Knowledge of VRS preferred, • Ability to meet tight deadlines in a fast-paced work environment The following provides a brief description of physical requirements for this job: While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reports to: Accounting Supervisor FLSA Status: Non-Exempt Salary Level: Banded Rates: Band 10 Salary Scale: https://www.lcps.org/compensation Salary Range: $29.17 Remote Work Eligible: Partial Collective Bargaining Unit: Non-Certified

Location: Leesburg, VA, Allendale, NJ or Remote Company: VB Spine Looking for a career where your work truly matters? At VB Spine, you'll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We're the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As an Associate Supervisor, Invoicing, you'll lead the day-to-day operations of the Invoicing team providing coaching, workload management, quality oversight, and operational support while serving as the primary escalation point and driving process improvements that support timely revenue recognition. What You'll Do: • Lead, coach, and develop Invoicing Analysts to achieve departmental goals, • Balance workloads in partnership with management to ensure equitable distribution and timely completion of work, • Serve as the primary escalation point for complex billing and invoicing issues, • Monitor team productivity, quality, and service levels while providing ongoing feedback, • Drive accountability for individual and team performance, • Partner with Sales, Customer Service, Operations, Accounts Receivable, and other internal stakeholders to resolve barriers impacting invoicing, • Monitor aging orders and ensure timely resolution of outstanding issues, • Analyze reporting to identify trends and improvement opportunities, • Support training, onboarding, and continuous development of team members, • Continuously improve processes while maintaining accuracy and compliance, • Drive timely revenue recognition through operational excellence What You Bring: • Experience leading or mentoring employees preferred, • Strong understanding of order management, invoicing, billing, or revenue operations, • Excellent communication and conflict-resolution skills, • Strong analytical and organizational abilities, • Ability to prioritize multiple competing priorities in a fast-paced environment, • Advanced problem-solving and decision-making skills, • Experience with ERP systems (JD Edwards preferred) and Microsoft Excel, • A leadership style that leads by example, holds self and others accountable, removes roadblocks, builds strong cross-functional partnerships, and focuses on continuous improvement Why VB Spine? We believe in growing talent from within. At VB Spine, step into a people-leadership role where you'll develop a high-performing Invoicing team, remove operational barriers, and directly contribute to accurate and timely revenue recognition that supports the company's mission. Compensation: Pay for this role is competitive and based on experience, qualifications, and performance. The typical pay range for this position is $82,000.00 - $90,000.00 annually, with potential for bonuses and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, leadership experience, and market conditions. Benefits include: • Comprehensive health, dental, and vision insurance, • 401(k) with company match, • Paid time off (PTO) and holidays, • Ongoing training and professional development opportunities, • Opportunity to grow within a fast-paced, dynamic company

An employee in this position is responsible for supporting safety and security related training, programs, drills, tabletop exercises and combined agency full scale exercises. This position assists in the development of training programs, emergency response procedures, and emergency response plans. The following information is intended to describe the overall nature and scope of the work being performed. This is not a comprehensive listing of all responsibilities or tasks; work may differ and other work may be assigned when deemed appropriate. • Conducts training, drills, tabletop exercises and combined agency field training exercises designed to test and improve LCPS emergency response plans and to improve individual performance., • Conducts training and tabletop exercises designed to test and improve the LCPS Continuity of Operations Plan (COOP)., • Assists in the development of web-based and instructor led training programs designed to improve emergency response actions and individual performance., • Interfaces with local, state, and federal emergency management officials on security planning and crisis management initiatives, • Conducts comprehensive security assessments of all facilities to evaluate conditions relative to the safety of the students, staff and property, • Completes an in-depth review of all crisis and security plans and provides recommendations for improvement, • Advises in the development of school emergency response plans., • Researches and develops new initiatives in support of best practices in emergency management., • Authors after action reports to evaluate the performance of training, drills and exercises., • Makes recommendations for the improvement of current training and the development of new courses., • Advises the Coordinator (Training) regarding special equipment purchases to improve emergency response performance. Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable. • Bachelor's Degree, • 3 years of experience in safety and security related management, • Instructor certification in law enforcement, emergency management and preparedness, or related field preferred, • Valid driver's license, • Knowledge and experience in developing and delivering training, drills and exercises., • Knowledge and experience in curriculum development and training methodologies including web-based and instructor led training preferred., • Knowledge of ICS and NIMS., • Knowledge of emergency response planning., • Knowledge of Continuity of Operations Plan (COOP) development., • Demonstrated presentation and facilitation skills., • Strong oral, written and interpersonal skills., • Knowledge of computer software to include Microsoft Word, PowerPoint and Excel. The following provides a brief description of physical requirements for this job: While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reports to: Safety and Security Supervisor FLSA Status: Non-Exempt Salary Level: Banded Rates: Band 14 Salary Range: $37.66/hour Remote Work Eligible: No Union Designation: Non-Union Additional Details: This is a part-time, non-benefited, hourly position. No guarantee of minimum hours.

Job Description ACE ASD Shift Supervisor CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays) Employment Type: Full‑time Clearance Requirement: CBP Background Investigation (Unclassified) About Aretec At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data‑driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high‑impact solutions that support mission success. Position Summary Aretec is seeking an ACE ASD Shift Supervisor to provide real‑time supervisory oversight for the ACE Account Service Desk (ASD) under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role ensures ASD service levels, quality standards, and resolution targets are met while coordinating bilingual coverage and serving as a key liaison between ASD agents, Tier 1 operations, and ACE stakeholders. The ideal candidate brings strong supervisory experience, customer service leadership, and familiarity with ACE or trade‑focused support environments. What You'll Do • Provide real‑time supervisory oversight of ACE ASD agents during assigned shifts., • Monitor ASD ticket processing to ensure ≥90% of tickets are resolved or escalated within 4 hours., • Ensure ≥90% ASD resolution rate and ≥90% quality scores

Job DescriptionJob Title: Help Desk Analyst Location: Remote Clearance: Public Trust Type: Full-time, W2 About VivSoft: VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in federal space. Our work culture fosters collaboration, creativity, and continuous learning. Job Summary: We are seeking a Help Desk Analyst to provide technical troubleshooting and user support for a federal program. The successful candidate will diagnose hardware, software, and system issues, identify appropriate solutions, and provide responsive support to end users. The position works as part of a collaborative team and may provide lead or shift-support responsibilities when needed. Key Responsibilities: • Provide technical support and troubleshooting for computer systems, applications, and networks., • Diagnose hardware and software problems and implement appropriate resolutions., • Support end users by identifying, documenting, and resolving technical issues., • Escalate complex issues when appropriate and assist with problem resolution., • Maintain effective communication with users and team members., • Contribute to help desk operations and may serve in a lead or shift-support capacity., • Document incidents, resolutions, and technical procedures as required.Required Qualifications:, • Bachelor's degree in Computer Science, Information Technology, or a related field., • Minimum 2 years of IT Help Desk, Service Desk, or technical support experience., • Strong understanding of computer hardware, software, and how applications interact with computer systems., • Demonstrated troubleshooting and problem-diagnosis skills., • Strong verbal communication, reliability, and ability to work effectively as part of a team., • U.S. Citizenship., • Ability to obtain/maintain IT-II Non-Critical Sensitive / Tier 3 (T3) Public Trust clearance., • Relevant certification from a nationally recognized technical authority.Preferred Qualifications:, • Experience with Jira, PIEE, or ECWM., • Help Desk Lead, Shift Lead, Shift Supervisor, or escalation-support experience., • CompTIA Security+ or other DoD 8570 / 8140-aligned certification., • Scrum Master experience or certification., • Federal government or federal contractor experience. Benefits: • Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only), • Life Insurance, • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays), • 401K Retirement Plan with employer match, • Professional Development Training Reimbursement Powered by JazzHR CEZHjDl54C