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Job DescriptionSalary: 26-35 About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment. Job Summary:As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance. You will also mentor Level 1 technicians and assist with more complex technical challenges. Key Responsibilities: • Respond to and resolve escalated client inquiries via phone, email, and chat in a professional and timely manner., • Diagnose and resolve advanced hardware, software, and network issues for clients., • Escalate complex issues to Level 3 support or specialized teams as needed., • Document all client interactions and troubleshooting steps in the ticketing system., • Assist with the setup, configuration, and maintenance of hardware and software., • Provide training and guidance to Level 1 technicians and clients on IT-related topics., • Monitor and maintain client systems to ensure optimal performance and security., • Collaborate with team members to share knowledge and improve processes., • Associates degree in IT or related field; bachelors degree preferred., • 2-4 years of experience in a help desk or technical support role., • Strong knowledge of Windows and Mac operating systems., • Familiarity with common software applications, networking concepts, and IT infrastructure., • Excellent communication and customer service skills., • Ability to work independently and as part of a team., • Strong problem-solving skills and attention to detail., • Competitive salary and benefits package., • Opportunities for professional growth and development., • Flexible work environment with remote work options., • Supportive and collaborative team culture.

Job DescriptionSalary: 35-45 About Us:Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are committed to delivering exceptional service and innovative technology solutions to our clients. Our team is composed of dedicated professionals who thrive in a collaborative and dynamic environment. Job Description: We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ideal candidate will possess advanced technical expertise and a strong commitment to providing top-tier support to our clients. This role involves resolving complex technical issues, mentoring junior technicians, and contributing to the continuous improvement of our support processes. Key Responsibilities: • Provide advanced troubleshooting and resolution for complex hardware, software, and network issues., • Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support., • Perform root cause analysis to identify and address recurring technical problems., • Configure, maintain, and troubleshoot servers, network devices, and other critical infrastructure., • Assist with the deployment and management of IT projects, including system upgrades and migrations., • Document and maintain detailed records of support requests, resolutions, and best practices., • Collaborate with other IT teams to ensure seamless integration and operation of systems., • Stay current with emerging technologies and industry trends to provide informed recommendations., • Bachelors degree in information technology, Computer Science, or a related field, or equivalent work experience., • Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at a Level 2 or higher position., • Strong knowledge of Windows and Linux operating systems, networking protocols, and enterprise-level hardware and software., • Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure)., • Excellent problem-solving skills and the ability to work under pressure., • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users., • Competitive salary and benefits package., • Opportunities for professional growth and development., • A supportive and collaborative work environment., • Access to the latest technologies and tools., • Flexible working hours and remote work options.

Job Description Position Overview The Jira Administrator & Feature Intake Project Coordinator is responsible for managing, optimizing, and governing the organization’s Jira platform while coordinating end-to-end feature intake processes across technical and business teams. This role ensures alignment with Agile delivery standards, facilitates transparent work prioritization, and supports system reliability and compliance within government or regulated environments. The ideal candidate has strong analytical skills, experience administering Atlassian products, and the ability to collaborate effectively with cross-functional stakeholders. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. Key Responsibilities Jira Administration • Configure, administer, and maintain Jira Software, Jira Service Management, and associated Atlassian tools, • Develop and manage Jira workflows, custom fields, screens, dashboards, and permission schemes in alignment with organizational governance policies, • Oversee user provisioning, role-based access control, and compliance with applicable frameworks (e.g., FISMA, NIST 800-53, FedRAMP if cloud-hosted), • Manage integrations between Jira and third-party tools such as Confluence, GitHub/GitLab, Slack, and CI/CD platforms, • Monitor system performance, storage, and security configurations; coordinate upgrades, patches, and plugin installations, • Serve as the primary coordinator for feature intake across product teams, technology groups, and business stakeholders, • Facilitate intake meetings, ensuring clear problem statements, business value assessments, and prioritization alignment, • Maintain the intake backlog, triage new requests, and track requirements from initiation through delivery, • Support Agile ceremonies (sprint planning, backlog refinement, PI planning) and ensure Jira data cleanliness for reporting accuracy, • Develop and distribute project dashboards, KPIs, and status reports for operational leaders and program managers, • Create custom reports and dashboards to support performance measurement, capacity planning, and executive visibility, • Use Jira Query Language (JQL) to support advanced queries and analytics, • Provide Tier 2/Tier 3 support to end users, including troubleshooting, workflow guidance, and enhancement requests, • Lead training sessions and develop user guides to increase Jira adoption and utilization across the organization Required • U.S. Citizenship, • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience), • 3–5 years of experience as a Jira Administrator or Atlassian tool specialist, • Strong understanding of Agile methodologies (Scrum, Kanban, SAFe), • Experience with requirements intake, project coordination, or product lifecycle management, • Proficiency in Jira Query Language (JQL) and Jira dashboard/report creation, • Familiarity with compliance or security frameworks such as FISMA, NIST, FedRAMP, or general public-sector IT governance, • Excellent communication, facilitation, and documentation skills, • Ability to work a hybrid work schedule in Corona, CA, • Atlassian Certified Jira Administrator or comparable certification, • Experience with Confluence administration, • Knowledge of scripting tools (e.g., ScriptRunner, PowerShell, Python) for automation, • Experience in DevSecOps environments or government contracting, • Understanding of ITIL processes and service management frameworks Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Job Description We are seeking a skilled Linux System Administrator to support, maintain, and secure enterprise Linux environments in a classified setting. The ideal candidate has strong hands-on experience administering Linux systems, supporting mission-critical applications, and working in compliance with DoD and security regulations. As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), and staying focused on the assigned tasks including company meetings, and completing other tasks as assigned. Key Responsibilities • Install, configure, maintain, and support Linux operating systems (e.g., RHEL, CentOS, Rocky, Ubuntu), • Monitor system performance, availability, and security; proactively resolve issues, • Apply system patches, updates, and security hardening in accordance with STIGs and organizational policies, • Manage user accounts, permissions, and access controls, • Support system backups, recovery procedures, and continuity planning, • Troubleshoot hardware, software, and network-related issues, • Maintain system documentation, configuration baselines, and standard operating procedures, • Collaborate with cybersecurity, network, and application teams to ensure system reliability and compliance, • U.S. Citizenship Required, • Active Secret Clearance Required (must be current and maintainable), • 3+ years of experience as a Linux System Administrator or similar role, • Strong knowledge of Linux system internals, file systems, and command-line tools, • Experience with system monitoring, logging, and performance tuning, • Familiarity with DoD security requirements, STIGs, and RMF processes, • Scripting experience (Bash, Python, or similar), • Ability to work in a classified, regulated environment, • Must be able to work a hybrid schedule onsite in Norco, CA, • Experience with configuration management tools (Ansible, Puppet, Chef, or similar), • Knowledge of virtualization technologies (VMware, KVM), • Familiarity with containerization (Docker, Podman, Kubernetes), • Red Hat certifications (RHCSA, RHCE), • Must be a U.S. citizen, • Ability to pass background checks and comply with security policies Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Job Description We are looking for an experienced Systems Administrator to join our team on a long-term contract basis in Corona, California. In this role, you will oversee the maintenance and optimization of both Windows and Linux server environments, ensuring seamless operations and compliance with service-level agreements. This position requires a proactive and collaborative individual who can manage complex systems while driving efficiency and reliability. * For faster responses, please send updated resumes to julio.enriquez@roberthalf(.com) * Responsibilities: • Provide operational support for a large-scale server infrastructure, including 600 Windows Servers (Windows Server 2016 and newer) and 120 SUSE Linux Servers., • Perform regular patching, monitor server performance, and ensure service availability in alignment with established service-level agreements., • Manage and upgrade VCenter 7 and newer versions, maintaining 40+ ESXi hosts., • Administer virtual desktop infrastructure (VDI) pools and remote desktop services using Citrix technologies., • Troubleshoot and resolve advanced incidents and service requests escalated from lower support tiers., • Utilize or develop technical tools for tasks such as backups, restoration, failover processes, log analysis, and performance monitoring., • Create and maintain standard operating procedures to ensure security and operational efficiency in systems administration., • Upgrade and manage Dell Technologies storage arrays to meet organizational needs., • Collaborate with application development, security, and project management teams to implement new systems and services., • Develop automation tools and processes to enhance scalability and streamline operations., • Minimum of 7 years of experience in systems administration or a related field., • Proficiency in Active Directory and Windows Server environments., • Strong knowledge of Windows 10 and Linux system administration, particularly SUSE Linux., • Hands-on experience with Dell Technologies storage solutions., • Expertise in managing Citrix-based virtual desktop infrastructure and remote desktop services., • Familiarity with server virtualization technologies, including VCenter and ESXi hosts., • Ability to troubleshoot complex technical issues and provide high-level support., • Effective collaboration skills to work with cross-functional teams and drive projects forward.