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At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be. We take the work we do seriously because our clients rely on us to solve important, mission-focused challenges. Our team brings different passions, strengths, and perspectives to every engagement, and we take pride in building practical solutions that challenge the status quo while reflecting a deep understanding of our customers' business. MetaPhase is seeking a ServiceNow Developer-ITSM/CSM who can serve as a hands-on developer for a federal client. This role is ideal for someone who is comfortable translating client needs into ServiceNow solutions, advising stakeholders on platform capabilities, and developing/configuring scalable ServiceNow functionality in a collaborative Federal delivery environment. Experience with Public Sector Digital Services (PSDS) is beneficial. Role Summary The ServiceNow Developer will support the design, development, configuration, testing, and implementation of ServiceNow solutions for Federal clients. This person will act as a trusted technical Developer to project stakeholders, helping clarify requirements, recommend solution options, and develop quality ServiceNow functionality aligned with client objectives. The ideal candidate is both technically strong and client-facing: someone who can write and troubleshoot scripts, configure workflows and workspaces, support integrations, document technical decisions, and clearly communicate with non-technical and technical stakeholders. This role may support ITSM, CSM, custom/scoped applications, PSDS-related work, and broader platform enhancement efforts. What You Will Be Doing Serve as a ServiceNow Developerfor a Federal client, configuration options, platform best practices, and practical implementation approaches. Develop and configure ServiceNow applications, forms, flows, business rules, client scripts, script includes, UI policies, notifications, reports, dashboards, and integration components. Translate business and technical requirements into ServiceNow designs, user stories, acceptance criteria, and implementation tasks. Support ITSM, CSM, and related ServiceNow modules; experience with Public Sector Digital Services (PSDS) is a strong plus. Build and maintain scoped applications and custom ServiceNow functionality using platform tools and modern development practices. Configure and support ServiceNow Workspaces, UI Builder, Playbook Experiences, Flow Designer, Integration Hub, REST APIs, and MID Server integrations as needed. Participate in requirements sessions, sprint planning, demos, testing, defect triage, and stakeholder reviews with Federal client teams. Collaborate with architects, business analysts, testers, and delivery leaders to ensure solutions are secure, scalable, reusable, and maintainable. Document technical designs, configuration decisions, data mappings, process flows, and deployment notes. Support platform governance, code reviews, release management, and adherence to security, performance, and compliance standards. Contribute to internal ServiceNow practice growth through reuse of assets, demos, lessons learned, recruiting support, and knowledge sharing. What We Need From You (Required) 4+ years of ServiceNow Developer experience supporting Federal client environments. Experience developing and configuring ServiceNow platform capabilities such as Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Notifications, Reports, Dashboards, and Service Catalog items. Experience with JavaScript and ServiceNow scripting, including Glide APIs and server-side/client-side development patterns. Experience supporting ServiceNow ITSM and/or CSM implementations, enhancements, or sustainment work. Experience with integrations, including REST APIs, Integration Hub, data imports, transform maps, and/or MID Server. Ability to work directly with Federal client stakeholders, facilitate technical discussions, and explain solution tradeoffs clearly. Strong written and verbal communication skills, including the ability to document requirements, designs, decisions, and implementation notes. Experience supporting Federal clients is . U.S. Citizenship is ; ability to obtain a Public Trust clearance. Nice to Have / Beneficial Public Sector Digital Services (PSDS) experience or exposure to PSDS-based implementations. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD). Certified Implementation Specialist (CIS) certification in ITSM, CSM, or related modules. Experience with UI Builder, Workspaces, Playbook Experiences, Performance Analytics, Automated Test Framework (ATF), or ServiceNow portal/workspace modernization. Experience with Agile delivery in Federal consulting environments. Experience supporting platform upgrades, release testing, defect resolution, and production support. Exposure to Now Assist, AI capabilities, GenAI use cases, or enterprise AI governance within ServiceNow is a plus. Benefits & Perks At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, comprehensive health coverage (medical, dental, vision, life, and disability), 401(k) with company match, FSA/HSA options, commuter benefits, and much more. About MetaPhase MetaPhase is different with a purpose — demonstrating a new approach to the industry that puts employees and culture first. We continue to be recognized by industry as one of the fastest-growing and most impactful consultancies in the nation. MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected Work Location Remote in the U.S. Travel None Education Level Minimum Bachelor's degree in Information Technology, Business or related field Clearance Level This position requires the ability to gain a Public Trust clearance. US Citizenship is required. NO exceptions. CompensationCompensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is 110-140k Benefits & PerksAt MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA/HSA options, commuter benefits, and much more. #LIRemote#DICE

Evora is the trusted ServiceNow partner focused on innovative digital maintenance and field service solutions based on real-life scenarios. Our core focus on the platform is within the Customer Workflows vertical where we seek to be the leading implementation partner for Field Service Management. We believe you should work somewhere awesome, so we’ve put a focus on our employees by offering one of the best work packages in the partner space. As a ServiceNow Solutions Architect, you will be responsible for designing, implementing, and optimizing Field Service Management solutions on the ServiceNow platform. You will work closely with stakeholders to understand their field service needs, develop tailored solutions, and ensure successful deployment and integration of FSM functionalities. • Pre-Sales Engagement:, • Act as the primary technical expert in pre-sales meetings, demonstrating ServiceNow FSM capabilities and how they align with client requirements., • Collaborate with sales teams to identify client needs and develop customized FSM solutions that address specific business challenges., • Solution Design & Proposal Development:, • Design comprehensive FSM solutions on the ServiceNow platform, including workflows, integrations, and customizations., • Develop detailed proposals, including solution designs, implementation plans, and value propositions, to support sales efforts and win new business., • Client Presentations & Demos:, • Prepare and deliver engaging presentations and product demonstrations to showcase ServiceNow FSM solutions to potential clients., • Highlight the benefits and features of FSM solutions and how they can drive operational efficiency and improve field service management., • Requirement Gathering & Analysis:, • Conduct in-depth needs assessments and workshops with prospective clients to gather requirements and understand their field service processes with Business Process Consultants and Project Managers, • Translate client requirements into effective ServiceNow FSM solutions and articulate the technical approach and benefits., • Technical Expertise & Thought Leadership:, • Stay up-to-date with the latest ServiceNow FSM features, industry trends, and best practices., • Provide thought leadership and insights on FSM trends and innovations to clients and internal teams., • Collaboration & Support:, • Work closely with sales teams, consultants, and project managers to ensure alignment between pre-sales activities and project execution., • Support the transition of pre-sales engagements to post-sales implementation teams, ensuring a smooth handover and alignment with client expectations., • Documentation & Compliance:, • Create and maintain documentation related to solution designs, proposals, and client engagements., • Ensure compliance with organizational standards and practices in proposal development and client interactions., • Proven experience as a ServiceNow Solutions Architect with a focus on Field Service Management., • Extensive experience in designing, configuring, and implementing ServiceNow FSM solutions., • Demonstrated experience in integrating ServiceNow with other enterprise systems., • Deep understanding of ServiceNow FSM modules and their capabilities, as well as other ServiceNow Modules, such as ITSM, CSM, and HRSD, • Proficiency in ServiceNow development, including scripting (e.g., JavaScript, Glide API) and application customization., • Experience with integration technologies such as REST, SOAP, and middleware platforms., • ServiceNow Certified System Administrator (CSA) required., • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) in Field Service Management is preferred., • Strong problem-solving skills and analytical abilities., • Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels., • Ability to manage multiple projects and priorities effectively., • Remote-First Work – Work from home with flexibility to collaborate across regions., • Career Growth & Learning – Learning credits for ServiceNow certifications and ongoing professional development., • Competitive Compensation – Competitive salary plus bonus compensation tied to impact., • Generous Time Off – Competitive PTO to support balance and recharge time., • High Autonomy – Ownership over solution design with the ability to influence technical direction., • Global Team Experiences – Annual company trips in the U.S. and internationally., • Meaningful Work – Hands-on impact delivering real-world ServiceNow Field Service Management solutions.All resumes/CVs must be submitted in English, to be considered. Equal Opportunity Employment Statement: Evora IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Description Characteristics of Work Under the direction of the Associate Vice President of Head Start and Early Childhood Programs, the Center Administrator will be responsible for the overall operation of the center, including personnel supervision and program management. Qualifications B.S. Degree in Early Childhood Education, Child Development, Business Administration, or closely related field, i.e. Social Work, Psychology, or Public Administration, with at least two (2) years of supervisory experience. A two-year college degree in Child Development Technology or English and 10 years of work experience, which must include at least 6 years of management and supervision in a Preschool Program, may be substituted for the B. S. Degree requirement. Must be able to communicate effectively, oral and written. Must have good basic computer skills. Essential Functions These essential functions include but are not limited to, the following. Additional essential functions may be identified by the Agency and/or as prescribed by the Associate Vice President of Head Start and Early Childhood Programs. Planning and Developing Plans for field trips and submits requests and plans in a timely manner. Assists with the assignments of children with disabilities. Assign bus monitors as needed. Ensures staff-to-child ratio is maintained during all hours of operation. Take a leadership role in planning and maintaining full parental involvement at the center level. Provide resources to Parent Committee members. Operates the center in conformity with governmental and agency standards for the physical safety and well-being of children and adults at the center. Assists in the development and implementation of goals, policies, and activities to achieve the implementation of the program’s mission, objectives, and performance standards. Must be detail-oriented and possess excellent organizational and analytical skills with the ability to research best practices and compliance guidance, complete work accurately, meet deadlines and follow through on job duties and projects. Ability to prioritize workload, multi-task, and be flexible. Communicating Communicates with parents by working closely with the center committee in accordance with performance standards for Parent Involvement. Ability to liaise effectively with a range of relevant authorities, individuals, and organizations; demonstrate effective interpersonal, leadership, public speaking, and management skills. Provides an arena for Parents’ concerns, questions, etc., and communicates with them in a congenial, non-threatening manner. Recruits and recommends classroom substitutes, volunteers, and in-kind contributions. Communicates with parents by exhibiting sensitivity towards the needs and individual differences in children and adults. Requests additional human or material resources in a timely manner as needed. Should have the ability to seek supervision and use it constructively. Recruits volunteers and in-kind contributions. Recruits children for enrollment in Head Start. Ability to convey information in a way that is strategic, honest, timely, and respectful. Enthusiasm for data, analytics, and data-driven decision-making. Personal qualities of integrity, credibility, and commitment to the mission of Hinds County Human Resource Agency. Excellent organizational skills and strong attention to detail. Excellent customer service, interpersonal, and communication skills. Serves on program committees and committees and boards of other organizations affiliated with children and families. Training Provides orientation for new employees and volunteers as assigned. Provides on-site orientation for new employees and volunteers. Participates in staff meetings, team planning sessions, parent meetings, workshops and training sessions, including, but not limited to, Policy Council training. Provides orientation for all parents as assigned. Conducts and documents monthly fire drills and periodic tornado drills. Conducts parent and staff meetings and other pertinent meetings. Increases staff retention through mentorships and professional development. Monitoring Monitors and evaluates the performance of center staff as it relates to CLASS and other instructional duties. Monitors all center activities (including folders) on a regular and/or unannounced basis in accordance with developmentally appropriate practice guidelines. Makes periodic checks of referrals to ensure that needed services are provided. Rides with Bus Drivers as required, reporting any areas where improvement is needed. Inspects buildings and grounds for cleanliness needed repairs, and general upkeep and makes reports to appropriate person(s). Conducts ongoing monitoring of all component areas and submits reports to the Associate Vice President of Head Start and Early Childhood Programs. Must be able to accurately enter data into the Child Outcome Planning Administration software. Record Keeping and Reporting Develops and maintains a record-keeping system of confidential and other required education/child development records. Strong computer literacy skills (Word Processing, Word Perfect, database and spreadsheets, internet and email use required). Prepares and submits program reports. Conduct and aggregate data from parental surveys. Requests needed supplies/equipment in a timely manner in accordance with procedures. Keeps up-to-date center records and reports in accordance with the administrative work plan, State regulations, and the Head Start Program Performance Standards and other regulations. Submits reports or ensures that required reports are submitted in accordance to the State Department of Health regulations and applicable State laws, including, but not limited to, those concerning child abuse and neglect, and diseases. Submits Ongoing Monitoring Reports to the Associate Vice President of Head Start and Early Childhood Programs. Prepares and participates in the Federal Review and other state and local reviews and inspections. Meets with the Associate V.P. and Management Team members to make recommendations based on data analysis. Special Qualifications Must pass Criminal Background and Child Abuse Central Registry Checks. Must meet State health requirements. Physical Requirements While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects when writing various reports, and primarily work in indoor conditions. The employee must be able to interact with the children and to lift and/or move up to 40 lbs., and, if necessary, to lift a child. Supervisory Control The Center Administrator is responsible to the Associate Vice President of Head Start and Early Childhood Programs, who is responsible to the Vice President of Head Start and Early Childhood Programs. The Center Administrator will be evaluated by the Associate Vice President of Head Start and Early Childhood Programs through a process of performance monitoring and progress reviews, which will be reviewed and approved by the Vice President of Head Start and Early Childhood Programs. The evaluation will be conducted through a process of performance monitoring and progress reviews.

Location: Remote (eligible states: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, WY) Description: The Salesforce Health Cloud Developer II designs, develops, tests, documents, implements, and supports Salesforce Health Cloud solutions. This role delivers application customizations, integrates third-party software and enterprise systems, partners with the Salesforce Health Cloud Administrator and cross-functional teams, monitors critical workflows, and resolves or escalates issues as needed. What You Will Do: • Evaluate, support, and test vendor-supplied software; assess compatibility, install upgrades and patches, and troubleshoot technical issues., • Research available modules and develop a strong understanding of the business processes and user functions they support, including how modules connect and affect one another., • Help design user interfaces and workflows based on business needs., • Analyze, design, and develop code for system interfaces and data integration services using Salesforce APIs., • Convert logical designs into efficient program code; review and revise applications to meet new requirements and participate in code reviews with lead or senior developers., • Provide day-to-day support to functional users, debug system issues, and build knowledge of user workflows to improve application development and support., • Coordinate across departments to support application performance and communicate the impact of upgrades, fixes, and process changes., • Develop test plans with guidance from a lead developer, prepare test data, execute program and system testing, evaluate defects, and revise code., • Create and maintain technical reports, instructional materials, system design documents, and program documentation., • Assist with escalated trouble tickets, reporting, event-call monitoring, and first-level responses; document change-control activities., • Participate in project status meetings and work within Agile Scrum and test-driven development practices, including user stories, sprint planning, and retrospectives., • Participate in on-call support, including occasional weekend or nighttime work for implementations, and perform other duties as assigned. You Will Be Successful If: • You apply sound application programming, systems analysis, and business problem-solving methods to deliver reliable solutions., • You collaborate effectively, influence others positively, and build commitment across technical and business teams., • You solve problems through systematic analysis and sound judgment while maintaining a realistic understanding of relevant issues., • You organize people and tasks, adapt to changing priorities, learn systems quickly, and remain detail-oriented within time and resource constraints., • You manage multiple deadlines and requirements in a high-volume, fast-paced environment while maintaining focus and control of workflow., • You develop creative solutions, view change constructively, and adapt with resilience and a mature problem-solving approach., • You communicate clearly, listen critically, adjust to different audiences, and demonstrate a strong commitment to established policies and procedures. What You Will Bring: • Bachelor’s degree in Business Administration, Computer Science, Mathematics, Engineering, or a related field with coursework in programming and database systems, or equivalent experience., • U.S. citizenship and the ability to receive a favorable interim and final adjudicated Department of Defense background investigation., • 3+ years of general application development and support experience., • 1+ year of hands-on Salesforce Health Cloud experience., • 1+ year of experience with a Salesforce DevOps toolset and CI/CD practices., • Experience with JavaScript, Salesforce Flows, Apex, Lightning Web Components, Visualforce, SOAP, and REST., • Experience working in an Agile environment using Jira or a similar solution., • Experience communicating with both technical and business audiences., • Technical experience with healthcare systems or government contract systems., • Hands-on Salesforce development experience in a Salesforce Government Cloud environment. Preferred: • 4+ years of general application development and support experience., • 2+ years of Salesforce Health Cloud experience., • 2+ years of experience with a Salesforce DevOps toolset and CI/CD practices., • Salesforce Platform App Builder, Platform Developer I, and/or Platform Developer II certification., • Experience with the Aura framework and OmniScript., • Strong written and verbal communication skills., • Technical experience with healthcare systems or government contract systems., • Experience with Salesforce Lightning Web Components and Einstein Analytics. Additional Details • Temp-to-hire - Candidate must be a U.S. citizen and able to receive a Department of Defense background investigation. - This is a fully remote position. All work must be performed from the candidate???s approved home workspace. The candidate cannot work from public, shared, or other outside locations. - Candidate must have hands-on Salesforce Government Cloud or Government Cloud Plus development experience. Working for a government agency or government contractor does not qualify unless the candidate developed within one of these Salesforce environments. - Candidate must have at least three years of hands-on Salesforce Health Cloud development experience. General Salesforce experience within a healthcare organization does not qualify unless the candidate directly developed or implemented Salesforce Health Cloud. - The resume must clearly identify the projects where the candidate used Salesforce Government Cloud and Salesforce Health Cloud, including the candidate???s responsibilities, modules used, and dates of experience. - Eligible states: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, WY

Location: Salt Lake City, UT (Hybrid) or Remote Accelerate Dental (AD) is a dental partnership group (DPG) that empowers dentists with systems, information, and mentoring to help them grow their practices and achieve their unique visions. AD partners with doctor-owned, doctor-led practices by pairing clinical autonomy with the scale, training, and shared-services support needed to invest in people, technology, and the patient experience. Supporting a growing network of 40+ practices, AD operates like a high-standards professional services model for dentistry, bringing disciplined financial management, data-driven decision-making, repeatable playbooks, and trusted partnership to practice leaders. The Finance & Accounting team provides the financial visibility, rigor, and partnership needed for practice-level performance. We do more than record transactions, we partner with practice leaders and AD operators to understand what is happening in the business, why it is happening, and what to do next. This role is the backbone of AD’s financial infrastructure, ensuring that our corporate reporting, controls, and systems are scalable enough to support our rapidly growing network of practices. Position Overview The Corporate Controller is a hands-on finance leader responsible for overseeing the day-to-day accounting operations of the organization, ensuring accurate and timely financial reporting, strong internal controls, and compliance with GAAP. This role partners closely with the CFO and cross-functional leaders to support operational growth, provide financial insight, and continuously improve accounting processes and systems. This position is ideal for a Controller who is comfortable balancing execution and oversight, someone who can manage the close, maintain systems, lead staff, and deliver reliable financial information to leadership in a fast-paced, growing organization. What You Will Own • Own and manage the monthly, quarterly, and annual close process, ensuring accuracy, completeness, and timeliness., • Own and administer the company’s ERP systems (Sage Intacct and QBO) and adjacent financial technologies (e.g., AP automation, billing, and expense management platforms), including configuration, reporting, integration, and ongoing optimization., • Design, implement, and maintain strong internal controls to safeguard company assets., • Develop and maintain annual budgets, forecasts, and reforecasts in collaboration with leadership., • Own corporate compliance and risk management activities, including the coordination of tax filings , maintenance of corporate insurance policies, and ensuring adherence to applicable regulations., • Drive the financial integration of new practice mergers to support the company's primary growth vector. Financial Reporting, Close, and M&A • Maintain the general ledger and ensure all financial transactions are properly recorded in accordance with GAAP., • Prepare and present internal financial statements and management reporting packages for leadership., • Support year-end activities and financial reviews., • Execute purchase accounting, prepare opening balance sheets, and normalize historical financial data to align with corporate reporting standards. Budgeting, Forecasting, and Analysis • Develop and maintain ADs topco budget. Partner with Portfolio Controllers to review and approve practice budgets., • Perform variance analysis and provide clear explanations and recommendations., • Translate financial data into actionable insights to support operational and strategic decisions. Internal Controls and Compliance • Ensure compliance with accounting standards, company policies, and applicable regulations., • Partner with our external tax firm to facilitate all federal, state, local, and multi-entity tax filings., • Maintain a comprehensive compliance calendar to ensure all necessary financial data is provided accurately and all deadlines are consistently met., • Manage corporate insurance renewals, administer policies, and coordinate any related claims or risk management audits., • Act as the primary liaison for risk management activities, identifying potential gaps in coverage or compliance across the portfolio. Accounts Payable, Accounts Receivable and Treasury • Oversee AP and AR functions, ensuring timely invoicing, collections, and vendor payments., • Review reconciliations, resolve discrepancies, and monitor cash flow., • Support treasury-related activities and cash management. Team Leadership and Development • Supervise and mentor accounting team members while remaining directly involved in core accounting functions., • Provide training, guidance, and performance feedback., • Foster a collaborative, accountable, and continuous-improvement mindset within the team. System and Process Improvement • Identify and implement process improvements to increase efficiency, accuracy, and scalability., • Document accounting processes, controls, and procedures., • Serve as the primary system administrator for Sage Intacct, QBO, and adjacent platforms (AP, billing, expense management), overseeing user access, security, and data integrity., • Lead the integration of new practice management or financial software into the core ERP as the company acquires and integrates new dental practices., • Train the finance team and operational stakeholders on best practices for utilizing financial technologies to drive user adoption and system efficiency.What Success Looks Like (First 90–180 Days), • Consistent, accurate, and timely financial close., • Clean financial statements and well-maintained controls., • Reliable, decision-ready financial reporting for leadership., • Well-documented, scalable accounting processes., • A trusted finance partner to the CFO and operational teams., • Education: Bachelor’s degree in Accounting, Finance, or a related field., • Experience: 5-7+ years of progressive accounting or financial management experience. Prior experience in a Controller or Accounting Manager role with ownership of the close process., • Accounting: Strong technical accounting knowledge and understanding of GAAP., • Technical skills: Hands-on experience with ERP systems, preferably Sage Intacct. Advanced proficiency in Microsoft Excel., • Communication: Ability to communicate financial information clearly to non-financial stakeholders., • Competencies: Strong analytical, organizational, and problem-solving skills. Proven ability to manage priorities, meet deadlines, and operate independently. Preferred Qualifications • CPA (active) or CPA progress/eligibility., • Multi-unit or multi-location experience (healthcare, dental, retail, hospitality, or similar)., • Sage Intacct, Netsuite, Power BI / Tableau, Power Query, SQL (nice-to-have)., • Familiarity with dental practice management systems and revenue cycle concepts (helpful but not required).

Job Description About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn. Position Purpose: This position sits within Portfolio Management and blends data analytics with revenue planning to help defi plan, forecast, and deliver against its business strategy. The ideal candidate is comfortable moving between data, financial models, and business systems to turn information into decisions leadership can act on. This role will own and evolve defi's revenue forecasting practice, helping leadership see further ahead while strengthening the accuracy of the data and systems the reporting depends on. The right candidate will build an analytical foundation that leadership can plan around with confidence. Essential Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Own and evolve the team's revenue forecasting model, incorporating business and market trends to extend visibility beyond current signed engagements., • Serve as the primary business liaison between Delivery and Finance for the professional services revenue portfolio, ensuring both functions work from a consistent, trusted set of data., • Monitor in-month revenue pacing across active engagements to flag items that may need attention before period close., • Support the team's monthly revenue reconciliation process, synthesizing timesheet, contract, and billing data into a reliable estimate of monthly performance., • Advance profitability planning from a supporting function into a core discipline — helping ensure client engagements are consistently delivered in a profitable, efficient, and reliable manner through rigorous margin analysis and reporting., • Act as the functional owner of how project and billing data is configured and maintained in ServiceNow, ensuring billing rules, data fields, and revenue calculations stay accurate and audit-ready., • Track how effectively services work attaches to broader product relationships, and benchmark the practice's performance against external industry standards to maintain competitiveness., • Support governance and process consistency around capitalizable-work tracking, in partnership with project teams., • Build relationships with client and delivery stakeholders to inform planning and forecasting., • Partner with Sales and other cross-functional teams to translate data into decisions that leadership can act on., • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required Qualifications/ Skills: • Bachelor's degree in Business, Analytics, Finance, Accounting, Economics, or a related field, or equivalent experience., • 5–8 years of experience in business/data analytics, revenue operations, or planning & analysis, ideally within a technology or services-oriented business., • Advanced Excel skills (e.g., pivot tables, complex formulas) and experience with BI/reporting tools such as Power BI., • Working knowledge of revenue and margin concepts sufficient to support profitability analysis., • Experience building or maintaining revenue forecasts in a subscription, project, or services-based business., • Hands-on experience with ServiceNow or a similar PPM/ITSM platform, including how project, task, and billing data flows through the system., • Demonstrated experience with project/portfolio management practices and the technology delivery lifecycle (waterfall and/or agile)., • Demonstrated understanding of revenue accounting treatment and software capitalization concepts as applied in a technology or services business. Preferred Qualifications/ Skills: • Experience working with CRM data (e.g., Salesforce)., • SaaS or technology-services industry experience., • Experience using AI tools (e.g., Microsoft Copilot, Claude) to streamline reporting and forecasting work; willingness to build fluency quickly is a plus even without prior experience. Competencies: • Strong data literacy — able to work confidently with data structures and schemas without needing to be a database administrator., • Ability to build collaborative, engaged relationships across Delivery, Sales, Finance, and client-facing teams., • Ability to translate complex financial and operational data into clear, decision-ready communication for senior leadership., • Ability to handle multiple priorities and ambiguous, evolving scope without direct supervision. Travel required: • Approximately 5% — primarily for quarterly or bi-quarterly team offsites, typically held in the Atlanta (ATL) area. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

OnBase Developer Location: Remote – U.S. About Us: Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at _. Why S2Tech?: • Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service, • 25+ years providing IT and Business services to private customers and government programs throughout the United States, • Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses, • Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance, • Offer competitive pay and a range of benefits, including:, • Medical / Dental / Vision Insurance – insurance premium assistance provided, • Additional Insurance (Life, Disability, etc.), • Paid Time Off, • 401(k) Retirement Savings Plan & Health Savings Account, • Various training courses to promote continuous learning, • Corporate Wellness Program, • Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals Job Overview: We are seeking an experienced OnBase Developer to support a large-scale Medicaid Management Information System (MMIS) program. This role will be responsible for designing, configuring, and supporting Hyland OnBase solutions that enable document management, workflow automation, and system integrations across Medicaid operations. The ideal candidate brings strong OnBase technical expertise, experience working within state Medicaid or public-sector environments, and the ability to collaborate closely with business analysts, system integrators, and state stakeholders. Responsibilities: OnBase Development & Configuration • Design, configure, and maintain OnBase solutions, including:, • Workflows, • Document types, life cycles, and queues, • User groups, security, and permissions, • Develop and customize OnBase components using:, • Workflow Designer, • Unity Scripting / Unity APIs, • OnBase Configuration Studio, • Implement document capture, indexing, and storage solutions to support MMIS business processes Integration & Technical Support • Support integrations between OnBase and MMIS components (e.g., eligibility, provider management, claims, finance), • Collaborate with technical teams on data exchange, interface troubleshooting, and performance optimization, • Assist with upgrades, patches, and environment migrations (Dev/Test/UAT/Prod) Testing & Quality Support • Support system and user acceptance testing (SIT/UAT), including defect analysis and resolution, • Participate in release planning and deployment activities, • Ensure solutions comply with state security, audit, and documentation standards Collaboration & Documentation • Work closely with business analysts to translate Medicaid business requirements into technical OnBase solutions, • Produce and maintain technical documentation, configuration artifacts, and support guides, • Participate in design reviews, sprint planning, and status reporting Required / Preferred Experience: • 5+ years of hands-on Hyland OnBase development and configuration experience, • Strong experience with:, • OnBase Workflow, • Unity Client / Unity Scripting, • OnBase Configuration & Administration, • Experience supporting Medicaid MMIS/MES, healthcare systems, or large public-sector IT programs, • Solid understanding of document management, workflow automation, and enterprise content management (ECM), • Experience working in Agile or hybrid Agile/Waterfall environments, • Strong communication skills and ability to work with both technical and non-technical stakeholders Preferred: • Prior experience in a state Medicaid or HHS system, • Familiarity with CMS guidance and Medicaid operational processes, • Experience supporting system modernization or system replacement initiatives, • Hyland OnBase certifications (Administrator, Workflow, or Developer), • Experience working with system integrators or as part of a multi-vendor team S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

Position at Council Advisors Senior Salesforce Developer/Administrator Remote (U.S. Based) We are seeking a hands-on, proactive Senior Salesforce Administrator / Developer to join our team. This role will be responsible for managing and enhancing our Salesforce platform, including Certinia (FinancialForce), and supporting cross-functional teams across the organization. You’ll work closely with Finance, Sales, and Operations to build automations, dashboards, and process improvements that drive efficiency and insight. This is a unique opportunity to take ownership of a critical business system and grow into a leadership role as our organization scales. You’ll be the go-to expert for Salesforce and play a key role in enabling our teams to make data-driven decisions. You’ll join a collaborative, mission-driven team that focuses on operational excellence, continuous improvement, and innovation. The role also offers significant exposure to cross-functional projects and strategic initiatives, providing the opportunity to influence key business decisions and make a meaningful impact across the organization. Key Responsibilities: • Serve as the primary administrator and developer for our Salesforce platform, including Certinia PSA and FFA modules., • Manage user setup, roles, profiles, permissions, and security settings., • Design, build, and maintain custom objects, fields, workflows, validation rules, and automations (Screen, Record-Triggered, and Scheduled Flows; Apex triggers and classes)., • Develop and maintain dashboards and reports for Finance, Sales, and other departments., • Evaluate and pilot Salesforce AI tools (e.g., Agentforce, Einstein) to improve automation and analytics., • Support and lead system upgrades, testing, and troubleshooting in collaboration with Accounting and Finance teams., • Provide day-to-day support for Salesforce users, resolving issues and responding to enhancement requests., • Document system configurations, processes, and best practices., • Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions., • Ensure data integrity and system performance through regular audits and maintenance., • Train users and promote adoption of Salesforce features and best practices. Qualifications & Skills: • 5–8 years of hands-on Salesforce development and administration experience., • Salesforce Administrator Certification required; Advanced Administrator, Platform App Builder, Platform Developer I/II, or Certinia Accredited Professional (PSA/FFA) certifications a plus., • Experience with Certinia PSA and Marketing Cloud Account Engagement (formerly Pardot) strongly preferred., • Proficiency in declarative tools (Flow Builder) and hands-on experience with Apex, SOQL, and Lightning Web Components., • Strong understanding of Salesforce architecture, security model, and data management best practices., • Experience with data migration and ETL tools (Data Loader, Workbench, or similar)., • Experience with system integrations (REST/SOAP APIs)., • Experience with sandbox-to-production deployment and change management., • Experience supporting Finance or FP&A teams is a plus., • Excellent communication and collaboration skills; ability to work with both technical and non-technical stakeholders., • Self-starter with a continuous improvement mindset and a passion for solving business problems with technology. About Council Advisors: Council Advisors is the trusted partner for C-suite leaders of high performing companies – driving results where it matters most. At Council Advisors, we partner with CEOs and their teams to tackle their most critical challenges, backed by over 20 years of experience advising top leaders across corporations, investment firms, and non-profits. Through our expert practices – TMG, SSA & Co., and High Lantern Group - we help C-suite leaders turn strategic priorities into winning strategies. Council Advisors provides a reasonable salary range for our open requisitions. Actual salary is influenced by a wide array of factors including but not limited to skill set, experience, training, education, and other business and organizational needs. The range of starting annual salary for this role is $125,000-$145,000. Decisions will be determined on a case-by-case basis. Salary is one component of Council Advisor’s total rewards package, which includes a discretionary performance bonus, 401(k) with company contribution, generous paid time off, benefits, and wellness program. Council Advisors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 685 Third Avenue / 22 Floor / New York / NY / 10017 / 212 332 3790

LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. Location: Fully Remote (EST hours) Job Type: Full-time Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance Responsibilities: • Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices., • Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal., • Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer., • Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript., • Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors., • Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies., • Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery., • Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions., • Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis., • Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups., • Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: • Active DHS Public Trust clearance or higher., • 9+ years of hands-on experience with ServiceNow platform development and administration., • ServiceNow Certified System Administrator (CSA)., • Strong expertise in ServiceNow App Engine and custom application development., • Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting., • Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs., • Proven ability to lead development teams and ensure efficient, high-quality solution delivery., • Experience working in Agile environments with tools like Jira or Azure DevOps., • Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment., • Experience working with Amazon Web Services (AWS)., • Strong scripting skills in JavaScript, GlideScript, and Flow Designer., • Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences., • Strong leadership and mentoring skills, with experience managing development teams., • Exceptional problem-solving, analytical thinking, and troubleshooting abilities., • Excellent stakeholder management, communication, and presentation skills., • Conflict resolution expertise to mitigate risks and ensure project success. Preferred: • Experience with HR Service Delivery (HRSD) solutions within ServiceNow., • Deep expertise in ServiceNow platform architecture and solution design., • Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules., • Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

SUMMARY OF RESPONSIBILITIES The Client Manager is responsible for managing the revenue cycle processes for physician practices and ambulatory surgical centers. The Client Manager will analyze the financial health on a monthly basis to identify reimbursement trends, patterns of denials, and develop an intimate understanding of the factors that are contributing to the financial performance. ESSENTIAL FUNCTIONS • The Client Manager is responsible for the coordination of the Revenue Cycle Department, which includes billing and collection activities., • Responsible for overseeing eligibility, pre-authorization, time of service collections of co-pays and deductibles, coding of services, and reporting., • Reviews, revises, and/or implements policies and procedures within the department to ensure that best practices are followed in both the billing and collections functions, while remaining in compliance with federal/state laws, rules, and regulations as well as third party contracts., • Oversight of charge entry, claim submission, payment posting, denials management, bad debt and collections, appeals processing, credit balance resolution, and accounts receivable management. This includes being responsible for monitoring the productivity of all staff members- in person and those who work remotely., • Generates billing and collections data that supports finance and business operations and produces pricing and coding feedback that will optimize reimbursement., • Provides strategic guidance and analysis of the revenue cycle service line., • Reviews, designs, and implements processes surrounding third party payer relationships, collections, and other financial analyses to ensure clinical revenue cycle is effective and properly utilized., • Ensures all billing and collection practices are appropriate and align with payer policies and guidelines., • Identifies payer trends and reimbursement issues that can negatively impact the revenue cycle., • Utilizes data analysis, report writing and electronic data retrieval skills to extract, compile and present clear and concise information., • Maintains an understanding of coding rules and guidelines; utilizes coding and claims processing knowledge and resources to identify possible risks and revenue opportunities related to coding., • Collaborates with the Company’s external CPAs and Chief Legal Officer to ensure compliance with regulatory requirements., • Identify and correct workflow issues to help optimize revenue., • Works with Director of Practice Management and ASC Administrator regarding any front desk or clinical workflow issues that may impede revenue cycle., • Works with collection vendors on accounts that are deemed delinquent., • Monitors A/R to include oversight of days in A/R, gross billings, gross collections, net revenue, percent of collections to net revenue, monitoring and management of denial rates and denial categories related to activity., • Develop metrics and benchmarks for billing and accounts receivable., • Oversees and directs the creation and continual improvement of departmental procedures and best practice tools for billing, reimbursement, and collections., • Responsible for departmental specific training of employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems., • Adheres to professional standards, company policies and procedures, and federal, state, and local laws and regulations., • Works to reduce charge holding, rejections, missing information, and denials reports., • Prepares billing reports summarizing billings, adjustments, and revenues received., • Evaluates clients billing needs., • Responsible for creating and educating clients on best practice workflow., • Responsible for data base setup content in the software to ensure best billing practices workflow., • Responsible for coordinating all practice billing activities with physician practice and RCM billing teams., • Works closely with the Implementation Team assigned to ensure proper system build and billing set up., • Responsible for processing clearing house enrollment and assisting the physician practice to set up EFTs as desired., • Ensures that the client’s system is set up correctly and trains staff on PrognoCIS software based on their workflow using billing best practices., • Responsible for daily tracking of operational elements of physician practice to include encounters (open/closed), timely claims processing, accurate payment posting, monitoring of un-posted payments, billing questions, clearinghouse reports, weekly go-live follow up., • Establishes and maintains working relationships with physician practice., • Makes workflow recommendations to both customer and internal RCM team to improve back-office operation., • Responsible for denial management process and reporting for assigned practices., • Responsible for accounts receivable process and reporting for assigned practices., • Creates Month End Reporting and submission to provider practices., • Responsible for researching, documenting, and training billing teams on specific insurance, coding, and documentation requirements., • Responsible for researching and sharing billing information pertinent to States and Insurances. Requirements CORE COMPETENCIES • Excellent oral, written, interpersonal, communication and presentation skills., • Ability to communicate effectively in a variety of settings and with a wide variety of people and different organization levels., • Highly organized with the desire and ability to effectively track projects from start to finish., • Must be able to manage multiple projects simultaneously., • Ability to work in a team environment as well as independently and with little to no supervision., • Demonstrate consistent reliability, integrity, and dependability., • Setting and achieving high goals and standards of performance., • Strong eye for detail, accurately inputting data., • Knowledge of Medicare, Medicaid, commercial paper and electronic claims processing., • Knowledge of ICD, CPT, HCPC coding, ability to read EOBs, familiarity with HIPAA rules. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS • Minimum 3-5 years medical billing experience., • Certified Professional Coder., • Family Practice experience required., • Pain Management Experience is a plus., • ASC billing is a plus., • Experience in eligibility verification, ERA, familiarity with HIPAA rules., • Knowledge of billing workflow., • Ability to work in a fast-paced work environment., • Sound analytical and problem – solving skills., • Ability to make decisions and work independently., • Basic computer skills and familiarity with Microsoft Office Tools.

Full-time Description Position Details: Job Title: Senior Software Engineer & Team Lead Job Type: Full-time Location: Remote, MD Dynanet Corporation Overview: Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company’s efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology – it’s a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future. About the Role: We are seeking a Senior Software Engineer & Team Lead with 8+ years of experience to guide the design, modernization, and operational reliability of our large-scale technology platforms. This individual will split time between hands-on engineering and technical leadership — mentoring a team of engineers while driving enterprise-wide modernization initiatives across hybrid AWS and Azure environments. The ideal candidate combines deep site reliability engineering (SRE) expertise, a security-first architectural mindset, and fluency in modern automation and AI-enabled engineering practices. Requirements Roles & Responsibilities: Technical Leadership & Team Management • Lead, mentor, and grow a team of engineers, setting technical direction, conducting code reviews, and supporting career development., • Serve as a hands-on individual contributor while overseeing sprint planning, technical roadmaps, and engineering best practices., • Partner with product, architecture, and security stakeholders to align engineering execution with business objectives. Modernization & Transformation • Drive large-scale application and infrastructure modernization initiatives, migrating legacy systems to cloud-native, scalable architectures., • Define and execute multi-year technology transformation roadmaps spanning re-platforming, re-architecture, and cloud migration., • Evaluate legacy systems and recommend modernization strategies that balance risk, cost, and business continuity. Site Reliability Engineering • Own reliability engineering practices including SLIs/SLOs, error budgets, incident response, on-call rotations, and constructive after-action plans, • Design for high availability, scalability, and disaster recovery across distributed, multi-cloud systems., • Build observability and monitoring capabilities to proactively identify and resolve system risks. Cloud, Automation & AI • Architect and implement solutions across AWS and Azure, including multi-cloud and hybrid-cloud environments., • Build and maintain infrastructure-as-code and CI/CD pipelines using Terraform, Ansible, and GitHub Actions., • Champion adoption of AI-assisted engineering tools and practices to improve developer productivity and operational efficiency., • Automate manual operational processes to reduce toil and improve system reliability. Security-Driven Architecture • Embed security-by-design principles into architecture and development of lifecycles., • Conduct and act on static/dynamic application security testing using tools such as Veracode., • Ensure compliance with organizational security, governance, and risk management standards across cloud and on-premises environments. Required Professional Skills: • 8+ years of professional software/systems engineering experience, including experience in a technical team lead capacity., • Demonstrated success leading large-scale modernization/transformation programs., • Strong background in Site Reliability Engineering (SRE) practices and principles., • Hands-on expertise across AWS and Azure, including multi-cloud and hybrid-cloud architecture and design., • Proficiency with infrastructure-as-code and automation tools: Terraform and Ansible., • Experience building CI/CD pipelines with GitHub Actions., • Familiarity with application security testing tools such as Veracode, and security-driven architecture practices., • Strong scripting/automation skills (e.g., Python, Bash, PowerShell)., • Excellent communication, mentorship, and stakeholder management skills. Preferred Professional Skills: • Relevant certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, Certified Kubernetes Administrator (CKA), or equivalent., • Experience integrating AI/ML tooling into engineering workflows or platform capabilities., • Experience with containerization and orchestration (Docker, Kubernetes)., • Experience with observability platforms (e.g., Prometheus, Grafana, Datadog, Splunk)., • Background in regulated or enterprise environments with formal change management and compliance requirements. Dynanet Team Requirements and Expectations: • Possess Strong written and verbal communication skills., • Highly organized with the ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment., • Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with., • Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve., • Excellent judgment and creative problem-solving skills., • Respond to team member and client requests via email, MS teams, or other communication means during core business hours., • Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers. Education/Experience Requirements: • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Employee Benefits Overview: • Industry Competitive Compensation, • Medical and Dental Insurance, • Paid Time Off/Holidays, • 401(k) Retirement Plans with Matching, • Remote Work*, • Paid Training, • Employee Referral Program, • Employee Development Program

First Merchants Bank is seeking an OnBase Developer to join our team! The OnBase Developer is responsible for designing, developing, and implementing OnBase solutions to meet the organization's needs. Essential Duties and Responsibilities: • Design and Develop OnBase Solutions: Create tailored OnBase solutions that align with business requirements, promote automation, and ensure delivery of maximum value and efficiency., • Scripting and API Development: Develop and maintain OnBase Unity scripts and APIs to enhance OnBase functionality, integrate with other systems, and automate processes., • Customize and Configure OnBase Modules: Develop and optimize key OnBase functionalities such as Workflow, WorkView, and Unity Forms to streamline business processes and enhance productivity., • Collaborate with Stakeholders: Work closely with business analysts, project managers, and stakeholders to gather and analyze requirements, ensuring solutions meet business objectives and add value., • Stakeholder Communication: Communicate effectively with stakeholders to provide updates on project progress, system performance, and any issues that may impact business operations., • System Testing and Troubleshooting: Conduct thorough testing of OnBase solutions to identify and resolve issues, ensuring robust and reliable performance., • Documentation: Maintain detailed documentation of all OnBase configurations, customizations, and workflows to ensure transparency and facilitate future enhancements., • Continuous Improvement: Identify opportunities for system enhancements, process improvements and automation opportunities., • Partnering with Peers: Collaborate with teams at First Merchants to ensure systems meet both business and technical requirements, ensuring scalability and security., • Execute: Deliver on major business projects on time with quality. To be successful in this position, we require the following: • High School or GED equivalent., • Minimum of five (5) years of experience as an OnBase Administrator or similar role., • Minimum of two (2) years of experience with OnBase Unity Scripts., • Minimum of two (2) years of experience in .NET scripting languages (preferably C#,) and SQL., • OnBase Certified System Administrator and Certified Hyland Developer Specialist. The following would be a plus: • Bachelor’s degree in Computer Science, Information Systems, or related fields, • OnBase Certified WorkView Administrator, • Experience with other ECM (Enterprise Content Management) systems., • Familiarity with Agile development methodologies., • Knowledge of data integration and migration techniques such as Web Services, Webhooks, and Rest API., • Strong knowledge of OnBase architecture and modules., • Excellent problem-solving and analytical skills., • Strong communication and teamwork abilities. First Merchants offers the following: • Base Pay PLUS Bonuses, • Medical, Dental and Vision Insurance, • 401k, • Health Savings and Flexible Spending Accounts, • Vacation/Sick Time, • Paid Holidays, • Paid Parental Leave, • Tuition Reimbursement, • Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Job Description Summary of Position The Child Support Specialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders. Extensive training to learn child support processes and procedures is provided. Essential Job Requirements • Initiates locate procedures such as location of customers address, employment, and assets., • Obtains and processes information necessary for establishing the order., • Conducts interviews with customers receiving and paying the support., • Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information., • Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor., • Identifies administrative and legal remedies needed for enforcement of support orders., • Maintains confidentiality and security of case information., • Regular and timely attendance, • Other duties as assignedRequired Education High School Diploma or GED required Required Experience • Minimum of 1-year related work experience is preferred., • Experience in human services as a case manager or child support is preferred., • Familiarity with an office environment including the use of automated systems is desired. Work Arrangement You must be able to attend training in-person in Jackson, Mississippi. After the training is complete, this will be a telework position.