Field Communications Manager
2 days ago
Minneapolis
Job Description ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team! Position Summary The Field Communications Manager is responsible for developing, managing, and optimizing all communication channels and messaging that support commercial field teams across the organization. This role ensures that Sales, Clinical, and Therapy teams receive timely, clear, and actionable information that aligns with corporate strategy, product priorities, and compliance requirements. Reporting to the Director of Field Marketing, the Field Communications Manager acts as the central hub for internal field-facing communication—driving alignment, improving clarity, and strengthening field readiness across the business. This role partners closely with Sales Leadership, Product Marketing, Medical Affairs, Training, and Commercial Operations to ensure effective communication planning, content development, and delivery. Key Responsibilities Communication Strategy & Planning • Develop and execute a cohesive field communication strategy, including cadence, governance, and channel utilization., • Establish communication standards to ensure clarity, consistency, and compliance across all field-facing updates., • Draft, edit, and package clear field-facing communications such as product updates, launch briefs, clinical messaging, competitive alerts, and commercial program announcements., • Translate complex marketing, clinical, or operational information into concise, field-ready content., • Oversee key communication platforms (All Field announcements, SharePoint sites, newsletters, Microsoft Teams channels) including Weekly Spotlight emails., • Develop new communication channels or tools as needed to support scalability and field engagement., • Optimize and maintain a centralized repository for all field communications in Showpad., • Partner with Product Marketing, Medical Affairs, Sales Training, and Sales Leadership to gather inputs and align messaging., • Collaborate with Commercial Operations to ensure seamless integration of communication into workflows and systems., • Establish regular feedback loops with field teams to assess communication clarity, relevance, and channel effectiveness., • Analyze communication performance metrics (open rates, adoption rates, feedback trends)., • Ensure all communications follow regulatory, legal, and medical review processes when required., • Maintain documentation and version control for field-facing communications., • Bachelor's degree in Communications, Marketing, Business, or related field., • 5–7+ years of experience in internal communications, marketing communications, field engagement, or related roles (healthcare or medical device strongly preferred)., • Strong writing, editing, and storytelling skills with the ability to simplify complex information., • Experience managing communication platforms (CRM, intranet, SharePoint, Teams, etc.)., • Excellent project management skills with the ability to manage multiple priorities and stakeholders., • Strong collaboration and relationship-building skills across sales, marketing, and clinical functions. A successful Field Communications Manager is: • Clear and concise → able to translate complexity into action., • Field‑centric → understands the reality of field roles and what they need., • Operationally strong → builds processes, cadence, and governance., • Collaborative → works fluidly with cross-functional teams., • Strategic yet tactical → can plan ahead but still execute hands-on deliverables. #LI-Onsite The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level. Salary$110,000—$160,000 USD BENEFITS AND OTHER COMPENSATION Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered): • Multiple health insurance plan options., • Employer contributions to Health Savings Account., • Dental, Vision, Life and Disability benefits., • 401k plan + employer match., • Identity Protection., • Flexible time off., • Tuition Reimbursement., • Employee Assistance program., • All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com Inspire Medical Systems participates in E-Verify.