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Job Description JOB DESCRIPTION: This individual will serve as the help desk and the "hands-on" senior desktop technician for NKI 400 user network. JOB DUTIES: • Supervise, organize, and manage all Helpdesk operations and resources, • Lead, mentor, and coordinate Helpdesk staff, including ticket assignment, prioritization, and escalation management, • Provide senior-level, hands-on desktop and end-user support for over 400 users, including researchers, laboratory staff, and administrative personnel, • Deliver high-touch, responsive support to demanding end users in a fast-paced, mission-critical research environment, • Manage the full user account lifecycle, including provisioning, access modifications, and decommissioning, • Log, track, and manage support requests received via email and phone using established ticketing workflows, • Configure, deploy, and support all end-user computing devices, including desktops, laptops, and peripherals, • Diagnose and resolve hardware, software, and operating system issues; perform minor hardware repairs and upgrades in-house, • Support specialized scientific, statistical, and analytical software used in laboratory and research workflows, ensuring minimal disruption to active research, • Identify opportunities for automation and process improvement to increase efficiency, consistency, and service quality, • Utilize IT service management and automation tools (e.g., Jira, Ansible, Puppet) to streamline support operations and endpoint configuration while maintaining system stability, • Develop and maintain scripts and automation tools (e.g., PowerShell and other scripting languages) to support endpoint provisioning, configuration standardization, user onboarding/offboarding, and routine operational tasks, • Maintain accurate inventories of hardware and software assets, • Monitor and enforce desktop security standards and acceptable-use policies, • Support and administer enterprise tools and platforms, including: JOB QUALIFICATIONS: Minimum Qualifications: • Bachelor's degree, or Associate degree with a minimum of two (2) years of professional desktop support experience, • Demonstrated supervisory or team-lead experience with sound judgment and decision-making skills, • Proven ability to rapidly diagnose technical issues and determine appropriate resolution or escalation paths, • Experience supporting demanding end users in research, laboratory, healthcare, academic, or similarly complex technical environments, • Familiarity with IT service management (ITSM) platforms such as Jira for ticket tracking, workflow management, and reporting, • Working knowledge of configuration management and automation tools such as Ansible and Puppet, and their application in maintaining consistent endpoint configurations, • Experience developing and maintaining scripts using PowerShell and/or other scripting languages to automate desktop support and operational workflows, • Familiarity with web-filtering technologies and enterprise VPN solutions, • Experience installing, configuring, and supporting SPSS, SAS, and related analytical or research software Preferred Qualifications: Experience with Cisco/Fortinet networking equipment from 201F and up. Background Investigation/Justice Center Review Requirements: Prospective appointees will be: 1) Checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment. 2) Screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees whose names are indicated on the SCR may be barred from appointment. *The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Affirmative Action/Equal Opportunity Employer - Disabled/Veteran, 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a) compliant. Applications will only be accepted through website at: - Click on Employment Opportunities. Applications will be accepted only during the posting dates as listed at the top of the job announcement. Questions regarding this position please email: Job Posted by ApplicantPro

Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Level 3 Technician to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Experience in configuring and managing FirewallsRequirements:* 1-4 Years experience working as a network engineer or network administrator* Experience working with Windows Server, Exchange, and all major versions of Windows. This includes working in a ticketing system and also to develop documen

Job Description Job Purpose: An Associate in IT systems will be responsible for solving the day-to-day IT Infrastructure and Network related issues and queries at the NBK NY Branch. Research and resolve a variety of analytical and technical assignments focused on problem diagnosis and solutions, maintenance of hardware, software, security appliances, and network products. Install, configure, and maintain the hardware and software for user machines. Responsibilities: • Provide IT support via phone, email, Teams, or in-person for internal users., • Troubleshoot and resolve issues related to Windows systems, common applications, printers, network connectivity, and user accounts. • Install, configure, and maintain desktops, laptops, and peripheral equipment., • Create and manage support tickets and track them to resolution using our ticketing system., • Assist with onboarding and offboarding of employees including hardware setup, account provisioning, and access rights., • Document technical procedures, resolutions, and knowledge base articles., • Maintain inventory of IT assets and equipment., • Ensure security best practices are followed on user devices., • Assist with the Infrastructure related projects and initiatives. Qualifications and Experience: • College degree required., • 3+ years of experience in IT Infrastructure / Systems., • Experience working in banks or financial institutions preferred. Skills Essential: • Problem Analysis, • Advanced MS Office suite proficiency, • Ability to interact with people at all levels., • Basic knowledge of the IT infrastructure and networking., • Excellent communication skills.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Yonkers, NY

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters., • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together, • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company., • Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters., • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work., • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. You will manage a team responsible for remote troubleshooting, escalation coordination, and customer/vendor communications, while also owning the operational discipline required to prevent issues before they happen. This role is accountable for SLA performance, support quality, deployment readiness KPIs, documentation/runbooks, and cross-functional execution across Deployment Ops, NOC/Systems, Engineering, Supply Chain/Logistics, and external integrators. Responsibilities: People Leadership • Manage, coach, and develop a team supporting overnight deployments and deployment readiness., • Own hiring, onboarding, training, and performance management., • Own queue health, prioritization, and consistent execution against SLAs., • Set and track KPIs (response/resolution, reopen rate, repeat incidents, escalation quality)., • Own readiness workflows to prevent install-day issues (checklists, gating steps, pre-install validation)., • Partner with vendors/ops/logistics to ensure kitting accuracy, completeness, configuration, and labeling., • Act as senior escalation point for high-severity or complex issues., • Lead overnight incident response: triage - mitigate - communicate - escalate - handoff., • Maintain and improve runbooks, SOPs, readiness playbooks, and knowledge base., • Identify trends and drive fixes (process changes, automation, tooling improvements) to reduce repeat incidents., • Produce clear reporting for leadership on performance, readiness risks, and systemic issues.ABOUT YOURequired:, • 7+ years in IT support / technical operations / NOC / helpdesk, ideally supporting SaaS + hardware/IoT ecosystems., • 3+ years people management experience (hiring, coaching, performance management) leading a technical support or operations team., • Strong troubleshooting across hardware/software/networked systems; able to lead complex incident mitigation., • Familiarity with Linux/Unix, SSH, networking, and command-line troubleshooting., • Experience operating within SLAs and running structured incident response in a 24/7 environment., • Proficiency with ticketing and support tools (Jira, Zendesk, ServiceNow) and remote support workflows., • Strong communication skills—clear customer-ready updates, confident cross-functional leadership., • Ability to manage ambiguity, competing priorities, and high-impact work during overnight and deployment-critical windows.Preferred:, • Experience with retail deployments, RFID, and/or distributed hardware fleets., • Experience owning readiness workflows: kitting/staging, BOM validation, asset tracking, labeling, vendor QA, logistics handoffs., • Experience building support operations: KPIs, QA programs, postmortems, runbooks, problem management, and automation., • Vendor/integrator management experience in large-scale rollout programs.WHAT YOU'LL DO:In your first 30 days, you will:, • Learn Radar's product, deployment workflows, kitting/staging flows, and top support + readiness failure modes., • Shadow overnight support and readiness processes; map dependencies, handoffs, and escalation paths., • Baseline SLA performance and readiness metrics (kitting defects, missing/incorrect items, "install blocked" causes).In your first 60 days, you will:, • Take ownership of support ops and readiness execution (queue discipline, escalation quality, readiness gating)., • Implement improved kitting support workflows (checklists, defect categorization, exception handling, comms templates)., • Strengthen onboarding/training and close top documentation gaps across both support and kitting readiness., • Establish recurring trend reviews with Ops, NOC/Systems, Engineering, and vendor partners.In your first 90 days, you will:, • Deliver measurable improvements: faster resolution times, improved SLA adherence, reduced reopens/repeats., • Reduce kitting-related install disruptions via defect prevention + tighter vendor process controls. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Working hours are Tues-Thurs onsite at the NYBO 8am to 4pm and Fridays as needed.Executes all functions to ensure timely flow of samples including sorting, ticketing, labeling and packaging all merchandise.Manage incoming and outgoing deliveries from FedEx, DHL, UPS, and US Government Client.

Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. Position Category Retail Store. If you want

Job Description Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining outstanding ponds, waterfalls, and other water features. We believe that each water feature should be unique and welcome creative concepts. Our teams are made up of talented and creative individuals, and as our company expands, we are constantly seeking to welcome more members to our team! Position Summary As a Retail Store Manager, you will be responsible for the daily operations of the store, including employee management, driving sales, and providing outstanding customer service to our clients. You will play a key role in overseeing the store budget, inventory, merchandising, order fulfillment, projects, and events, while also cultivating a creative and collaborative atmosphere that embodies our dedication to customer success. Responsibilities • Oversee the training process for new employees, focusing on FFP culture, product knowledge, sales techniques, and various associate responsibilities. Ensure that all team members are held accountable for their individual KPIs and objectives., • Develop staff by enhancing their knowledge and offering opportunities for ongoing growth; establish succession plans to prepare associates for future promotions., • Ensure payroll alignment by managing store schedules, overseeing labor costs, and adjusting to business conditions according to weekly, monthly, and quarterly sales. Plan payroll and scheduling based on store traffic to guarantee that the team is adequately staffed to assist customers effectively., • Establish an effective inventory management process by utilizing our POS and company software system. This includes executing essential business directives like price adjustments and ticketing procedures. To ensure loss prevention, focus on training associates, overseeing daily store activities, and ensuring that company policies are adhered to at all times., • Uphold the store's visual standards in alignment with the company's culture and creative vision, ensuring that product displays are consistent with other locations. Take the lead in making decisions regarding visual merchandising strategies, tailored to the layout and specific requirements of the store., • Responsible for maintaining appropriate product levels in both the greenhouse and on the sales floor by strategically planning and managing floor replenishment., • Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable., • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Service multiple customers at a time, multi-task and/or handle projects simultaneously., • Tasked in assisting in the cleaning and upkeep of the koi fish, plants, green houses, store tanks while ensuring the overall property is well-kept at all times. Keep the outdoor area well-maintained as necessary, which includes activities such as leaf blowing, weeding, and planting., • Recognize the appropriate moments to refer a customer to another department within the organization, such as Construction or Service, while ensuring that all relevant information is collected., • 3-4 years of experience in Retail Store Management or similar industry - Required, • 3-4 years of experience managing and leading a team of associates - Required, • Heavy machinery operation experience - A Plus!, • Extraordinary interpersonal and communication skills, both verbal and written, • Ability to carry out job responsibilities in a high-volume, fast-paced setting, • Physical requirement involving the exertion of force up to 45 pounds, including standing, lifting, and walking flights of stairs, • High School Diploma, GED or equivalent - Required, • Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required, • Familiarity with ponds, aquariums, aquatic plants or fish - a plus! Position Information Full-Time | Starting at $60,000/annually with growth opportunities Depending on Experience Tuesday - Saturday 10:00am - 5:00pm, Sunday 10:00am - 4:00pm (Days and Hours may vary) Benefits ● 401k and company match ● Dental Insurance ● Medical Insurance ● Vision Insurance ● Employee company discount ● High-growth and promotion opportunities! Powered by JazzHR qzq7LOsGQ4

Job Description Description Main Responsibilities: • Maintain detailed inventory of hardware and software being used at private practices, • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs., • Properly image workstations and validate application functionality, • Deploy workstation setups and provide excellent cable management, • Assist/lead site deployments for end user hardware role outs, • Imaging machines and proving Windows 11 upgrades Skills: • Excellent listening, questioning, and customer service skills, • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned, • Ability to maintain composure, tact and effectiveness under stressful conditions, • Ability to organize information, efficiently manage time and balance multiple priorities, • Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience, • An understanding of applications running in a Citrix environment and VDI This is an OVERNIGHT shift. Sunday - Thursday, 12PM (Midnight) - 8AM. 35 hour work week. Candidates MUST be flexible to train their first 2-4 weeks with the day shift, Monday - Friday, 9AM - 5PM. Skills Desktop, Windows 11, Troubleshooting, Customer service, Technical support, Office 365, Imaging, Support, Active directory, Hardware, O365, Ticketing system Top Skills Details Desktop,Windows 11,Troubleshooting,Customer service,Technical support,Office 365,Imaging Additional Skills & Qualifications 1. Great communication, 2. Outgoing and professional personality, 3. "Yes" mentality and "go getter" mindset. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description JOB SUMMARY Our team is dedicated to ensuring our Clients' satisfaction remains our top priority. The role of the Senior Helpdesk Engineer is crucial in achieving this objective. This individual is responsible for handling escalated support requests within the Service Delivery Team, addressing issues that the Junior Helpdesk Technician may find challenging. The Senior Helpdesk Engineer collaborates with the Service Delivery Manager for guidance and support when necessary. RESPONSIBILITIES & TASKS Customer Service • Address and resolve escalated Helpdesk Tickets promptly., • Strive to provide Clients with a positive, efficient, and supportive experience., • Offer advanced remote troubleshooting assistance to Clients., • Utilize our Ticketing System to manage and resolve Helpdesk Tickets and Service Requests., • Maintain thorough records of all work within our Ticketing System., • Ensure the proper maintenance of Client Documentation., • Separate tickets with multiple issues into individual tickets., • Review the RMM dashboard and implement remedial actions as per our established processes., • Escalate tickets requiring Service Delivery Manager support., • Keep Clients informed of the status of their tickets at each stage and notify them of any changes or outages related to their issue., • Submit Timesheets & Expense reports as outlined in SOPs., • Mentor Junior Service Team Members., • Adhere to the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher., • Follow Standard Operating Procedures (SOPs) for daily and weekly recurring tasks., • Comply with all security procedures and remain vigilant for security issues., • Identify opportunities for improvement and provide constructive suggestions for change., • Contribute effectively to the process of innovative change. Desired • Strong problem-solving abilities., • Excellent communication skills, emphasizing active listening., • Advanced knowledge of support tools, techniques, and technology used for service provision., • Proficiency in operating systems, business applications, printing systems, and network systems., • Advanced diagnostic skills for technical issues related to end-user hardware, software, and network devices., • Extensive experience and knowledge of working with the Microsoft 365 Platform., • Proficient in quick and accurate typing while engaging in phone conversations., • Passion for delivering exceptional Client Experiences., • Advanced understanding of IT Applications, Software, and Hardware., • Ability to communicate effectively in both technical and layman's terms., • Strong motivation to excel in a fast-paced IT environment., • Experience with Ticketing systems, RMM Tools, and PSA software., • Experience providing remote support., • Handling of Technical Service Tickets., • Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE, ITIL, ITSM, etc., • Client Experience Certifications such as Helpdesk Habits, etc. For individuals seeking career advancement, the Senior Helpdesk Engineer role naturally leads to positions such as Service Delivery Manager or CTO. Company DescriptionAbout J. Harte Associates LLC J. Harte Associates LLC is a growing Managed Services Provider (MSP) based in Southern New Jersey, focused on helping businesses run smarter, safer, and more efficiently through technology. We believe great IT starts with great people. Our culture is built on: Clear and honest communication A commitment to continuous learning Supporting one another to improve every day Our team works closely with clients to solve real business problems—not just technical ones. From cybersecurity to cloud solutions, we act as trusted advisors, not just service providers. If you're looking to be part of a team where your ideas matter, your growth is supported, and your work has real impact, J. Harte Associates is the place for you.About J. Harte Associates LLC\r\nJ. Harte Associates LLC is a growing Managed Services Provider (MSP) based in Southern New Jersey, focused on helping businesses run smarter, safer, and more efficiently through technology.\r\n\r\nWe believe great IT starts with great people. Our culture is built on:\r\n\r\nClear and honest communication\r\n\r\nA commitment to continuous learning\r\n\r\nSupporting one another to improve every day\r\n\r\nOur team works closely with clients to solve real business problems—not just technical ones. From cybersecurity to cloud solutions, we act as trusted advisors, not just service providers.\r\n\r\nIf you're looking to be part of a team where your ideas matter, your growth is supported, and your work has real impact, J. Harte Associates is the place for you.

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN, 2 DAYS REMOTE NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary Small, fast-paced financial services firms is seeking a Senior IT Support Engineer. This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description Description Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm’s user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Monday - Friday 12 am (midnight) - 8 am Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm’s software, hardware, and remote technologies directed to the Information Technology department • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets • Serve as initial point of contact for telephone and e-mail inquiries on the Firm’s software applications, hardware, printers, and remote technologies directed to the Information Technology department. • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach. • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination. • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential. • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams. • Provide onsite desktop support, ensuring timely and effective resolution of users’ issues and technical needs. • Provide occasional home visit support for attorneys in the Firm. • Respond to occasional after-hours/emergency support requests as needed. • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals. • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm’s inventory. • Safely lift and transport equipment weighing up to 50 pounds. • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support. • Ability to communicate technical subjects to non-technical staff. • Proven track record of being detail-oriented, with outstanding follow-through. • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware. • Experience supporting mobile devices or with Mobile Device Management platforms (Intune). • Experience with entering and tracking tickets in an incident management system (ServiceNow). • Knowledge of VOIP technology telephone system a plus. • Experience with Active Directory and MS Exchange. • Understanding the basic use of CMD and PowerShell. • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc). • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.). • Strong adherence to IT compliance procedures and documentation standards. • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis). • 1-3 years of experience in a technical environment. • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications. • Prior law firm experience a plus. • One or more of these certifications a plus: o MCITP: Enterprise Desktop Support Technician on Windows o MOS: Microsoft Office Specialist; Certification in Word, Excel and Outlook o PowerPoint or Access, Network+ preferred. o HDI HelpDesk Analyst Certification preferred. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Skills Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience, Intune Top Skills Details Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Additional Skills & Qualifications Candidates must have excellent communication and customer service skills. Experience Level Expert Level Job Type & Location This is a Permanent position based out of New York, NY. Pay and Benefits The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental, holiday pay, PTO, retirement plan Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Purpose of Role: We are seeking a skilled IT Application & Systems Support (Level III) professional to join our law firm in Roseland, NJ. This role is designed for an experienced support technician who combines hands-on technical troubleshooting with systems administration responsibilities. The ideal candidate is a team player who enjoys working directly with employees, onboarding new technologies, and augmenting department workflows to increase productivity. This role will support the firm’s technology stack across applications, infrastructure, identity management, networking, and endpoint systems, ensuring stability, security, and efficiency across all offices and remote environments. Responsibilities: • Provide exceptional technical support via phone, email, and in-person assistance to employees., • Troubleshoot complex hardware, software, and application issues using diagnostic methodologies., • Deliver remote and on-site assistance to users to enhance productivity., • Conduct computer setup, imaging, and configuration for new hires., • Support business applications used by legal teams including Microsoft 365 and document management systems., • Administer Active Directory and Azure AD / Entra ID including group policies., • Manage user accounts, permissions, and role-based access controls., • Support Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive., • Troubleshoot network issues including DNS, DHCP, VPN, and wireless networking., • Support and maintain print servers and enterprise printing environments., • Manage patch deployment across the firm’s fleet of desktops, laptops, and mobile devices., • Maintain IT documentation and configurations., • Track support requests through the ticketing system and ensure SLA compliance., • Coordinate with vendors for escalation and issue resolution., • Audit and augment departmental workflows via automation and new technologies., • Assist with system upgrades, infrastructure improvements, and new technology deployments., • Support implementation of security best practices and vulnerability remediation., • Travel to external locations as necessary to provide on-site support., • Be available for on-call support during nights, weekends, and holidays as needed. Qualifications: • Bachelor’s degree in IT, Computer Science, or related field preferred., • Industry certification such as Network+, Security+, Microsoft SC-200, MD-102, and CCNA preferred, • 3+ years of experience in IT support, systems administration, or infrastructure support., • Strong knowledge of Windows environments, Active Directory, and Microsoft 365 administration., • Proficiency in Microsoft 365 collaboration tools., • Experience supporting network infrastructure including TCP/IP, DNS, DHCP, VPN, and wireless., • Experience managing endpoint fleets and patch management systems., • Experience managing print servers and enterprise printing environments., • Experience with scripting or automation tools such as PowerShell or Python., • Understanding of identity management, endpoint protection, and security practices., • Strong troubleshooting and analytical skills., • Excellent communication skills and ability to support non-technical users. Compensation & Benefits: This position offers a salary range of $60,000 - $75,000 annually, commensurate with experience and qualifications. Final compensation will be determined based on factors such as experience, skills, and qualifications. Support staff may also be eligible for discretionary year-end bonuses and a merit-based increase. Our comprehensive benefits package includes medical, dental, vision, life and disability insurance, a 401 (k) retirement plan, paid time off, and access to additional voluntary programs. The posted salary range reflects the base pay range for this position.

Job Description Desktop Support Specialist 100% onsite Fairfield, NJ $60K-$65K Summary We are seeking a Reliable and customer-focused Technology Support Specialist to provide day-to-day technical assistance to our employees. The ideal candidate will have a strong working knowledge of computer systems, hardware, software, and network connectivity. This role is primarily focused on supporting users at our site and ensuring minimal downtime for IT-related issues. Responsibilities • Provide technical support for end users in-person and remotely., • Troubleshoot and resolve hardware, software, and peripheral issues (PCs, laptops, printers, Phones, scanners, etc.). Install, configure, and maintain desktop and laptop systems, including operating systems and business applications. Support mobile device setup and management (smartphones, tablets, etc.)., • Manage user accounts and permissions in Active Directory, Microsoft 365, or other enterprise systems., • Assist with onboarding and offboarding processes (setting up new users, reclaiming and reconfiguring hardware). Escalate complex issues to appropriate internal IT teams or vendors as needed., • Maintain accurate documentation of support requests, resolutions, assets, and configurations., • Ensure compliance with IT policies and procedures, including security standards and software licensing. Participate in regular system updates, backups, and patching processes., • Provide support for meeting room technologies, including video conferencing tools. Work closely with software and IT group, • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 1–3 years of experience in a desktop support or IT helpdesk roles with increasing levels of responsibility., • Solid understanding of Window environments., • Familiarity with Microsoft 365, Teams, Outlook, and related tools. Strong troubleshooting and problem-solving skills., • Excellent communication and interpersonal skills., • Ability to manage time effectively and work independently with minimal supervision. Physical ability to lift and move computer equipment as needed., • Experience with ticketing system., • Certifications such as CompTIA A+, Network+, or Microsoft certifications (Preferred), • Experience supporting VOIP systems or basic server/network troubleshooting. Proven ability to prioritize and manage multiple tasks in a fast-paced environment.Company DescriptionWe are a FANTASTIC Woman owned company been in business for 40+ years!We are a FANTASTIC Woman owned company been in business for 40+ years!

Job DescriptionPlanned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA), Planned Parenthood Votes (PPVotes), and Planned Parenthood Action Fund (Action Fund)seek a dynamic and solutions-oriented Data Services Specialist. This job reports to the Associate Director, Data Engineering and Reporting in the Research & Policy Department of the national office. The Research & Insights team provides strategic, data-driven guidance to the External Affairs division and supports the critical work of the national and local Planned Parenthood organizations to conduct equitable, efficient, and effective campaigns. This role is expected to begin in April 2026 and end in December 2026.Purpose: • The Data Services Specialist will provide additional support and training capacity to the Research and Insights team, including interfacing with national and local Planned Parenthood staff on tools support and coaching. This role is responsible for solving non-routine and varied use cases and providing end-user support and training on all Federation systems. This role will provide clear and user-friendly communication, prompt and thorough technical support, strategic guidance, and best practices to Planned Parenthood EveryAction VAN and Hustle users through the help desk ticketing system, documentation, and regular virtual training sessions.Engagement:, • Provide timely, comprehensive support and training to data management system users (up to 5,000+ across national office staff, local Planned Parenthood organizers, and national and local volunteers) on how to use systems, field data management best practices, and targeting, including tool VAN, EveryAction, P2P Texting, and Tableau Reports, • Provide training as needed to local Planned Parenthood program staff on best practices for use of data and field tools, • Collaborate with vendors and consultants to implement field programs in an organized fashion, including pulling counts and lists, developing experiments, and developing summary materials to explain outcomes and lessons learned Delivery:, • Provide additional support and triage for the internal ticket management system used for support cases relating to national office organizing and supporter management tools, EveryAction, VAN, and Hustle. Manage user engagement and proactive communications, • Develop robust technical support and training procedures and processes on tool and data use, best practices, and new features, especially for local Planned Parenthood staff. Provide ongoing training and support via online support desk cases, written documentation, live and filmed webinars, and additional meetings and trainings., • Support ongoing annual data, documentation, and user audit processes, • Administer affiliate and national staff accounts as needed on data management systems, • Assist with synchronization of digital and field data platforms, • Prioritize data equity across trainings and partnerships, • Performs other duties as assigned. Knowledge, Skills and Abilities (KSAs):, • 2-3 years of progressively responsible professional experience is required., • Experience as a high-level user in VAN or VoteBuilder is required., • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • Ideal candidates will have experience working with advocacy or electoral campaign data tools in a professional setting., • Intermediate knowledge of Advanced Microsoft Excel or other Spreadsheet software is required., • Experience managing user support or customer service via support tickets is highly desirable., • A commitment to customer service and problem-solving as goals in and of themselves., • High attention to detail and strong organizational ability, • A self-starter who can own and bring projects to completion, • Strong oral and written communication skills, • Flexibility to learn new skills and adapt to changing technology, • Commitment to the mission, vision, and values of Planned ParenthoodTravel: 0-10% domestic The Planned Parenthood cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job Description Our client, a top regional law firm, is seeking a Help Desk Technician for its Hackensack, New Jersey office. This is a full-time, onsite position, Monday through Friday, 9:30 a.m. 5:30 p.m. The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system. Key Qualifications: • Proficiency with Microsoft Windows 11 and Microsoft 365 (particularly Outlook and Word), • Experience with iManage strongly preferred, • Excellent written and verbal communication skills, • Strong interpersonal skills and the ability to work independently or as part of a team

Job Description Job Title:- Mac Support Location:- 261 Madison Avenue New York, NY 10017 Job Description :- Under supervision of Regional Field Service Manager install configure, service, maintain information technology systems and applications on a Mac Device. Maintain a daily IMAC, Incident, and Refresh resolution rate of 5+ tickets per day. It is an onsite type role that does require strong people and communication skills along with a solid background of Mac workstation support Roles and Responsibilities :- • Setup and configuration of all MAC OS systems, • Knowledge in Zero Touch Deployment for MAC’s, • Provide 2nd Level Software Support on a Mac, • Knowledge of JAMF, • Experience with JAMF self-service management and command line, • Imaging and reimaging of MAC’s Laptops to latest OS Version, • Diagnosing and Troubleshooting MAC related OS and Hardware problems, • IMAC, • Perform Software Installations on all apple devices, • Smart Hands Activities, • Provide remote support for users traveling or at home., • Provide VPN support on Mac devices, • Provide accurate asset information within ticketing system to ensure an accurate asset database, • Perform refresh of end user devices in alignment with refresh schedules, • Assist with Mac inventory activities as required weekly and monthly, • Proper Documentation of End User Issues within Service Now, • Backup and Restoration of End User Data, • Create, modify, and maintain MAC processes and policies, • Maintain an incident/IMAC resolution/closure rate of 5+ tickets per day, • Ability to work in Active Directory for Windows if needed, • Ability to work within Service Now, • Strong ability to interact with Customers Best Regards, Andy S Talent Acquisition Group SRI Tech Solutions Inc.

Job DescriptionJob Description Hours: Part-Time – Varies Work Location: 30-30 Thomson Ave, LIC, Queens 11101 As a College Aide, you can work up to 17 hours per week during the school year and then full-time during the winter/ summer breaks. Please note you must be a student enrolled in an accredited college or graduate school to be eligible. The NYC Department of Design & Construction, Technology & Innovation Division seeks a College Aide. Under the direction of the Director of Application Development, the candidate will provide Application Support and Quality Assurance for the agency’s software. Candidate will perform functions as follows: troubleshoot agency software problems, participate in project meetings, produce data analytics and reporting using PowerBI, log and track software issues into ticketing system; and provide basic training for DDC applications. Authorization to work in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees for visa applications, extensions or status changes, including STEM/OPT visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position, at the time of application. All applicants, including City Employees: Please go to NYC Government Jobs | Explore Careers | City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly. COLLEGE AIDE - ASSIGNMENT LEVE - 1020B Qualifications For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study. For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications. SPECIAL NOTE Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Description Description Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm’s user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Friday - 12am - 1pm Sat. & Sun. 12am - 12:30pm Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm’s software, hardware, and remote technologies directed to the Information Technology department • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets • Serve as initial point of contact for telephone and e-mail inquiries on the Firm’s software applications, hardware, printers, and remote technologies directed to the Information Technology department. • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach. • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination. • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential. • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams. • Provide onsite desktop support, ensuring timely and effective resolution of users’ issues and technical needs. • Provide occasional home visit support for attorneys in the Firm. • Respond to occasional after-hours/emergency support requests as needed. • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals. • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm’s inventory. • Safely lift and transport equipment weighing up to 50 pounds. • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support. • Ability to communicate technical subjects to non-technical staff. • Proven track record of being detail-oriented, with outstanding follow-through. • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware. • Experience supporting mobile devices or with Mobile Device Management platforms (Intune). • Experience with entering and tracking tickets in an incident management system (ServiceNow). • Knowledge of VOIP technology telephone system a plus. • Experience with Active Directory and MS Exchange. • Understanding the basic use of CMD and PowerShell. • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc). • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.). • Strong adherence to IT compliance procedures and documentation standards. • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis). • 1-3 years of experience in a technical environment. • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications. • Prior law firm experience a plus. • One or more of these certifications a plus: o MCITP: Enterprise Desktop Support Technician on Windows o MOS: Microsoft Office Specialist; Certification in Word, Excel and Outlook o PowerPoint or Access, Network+ preferred. o HDI HelpDesk Analyst Certification preferred. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Skills Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience Top Skills Details Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Additional Skills & Qualifications Candidates must have excellent communication and customer service skills. Experience Level Expert Level Job Type & Location This is a Permanent position based out of New York, NY. Pay and Benefits The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental insurance, holiday pay, overtime pay, PTO, excellent retirement plan Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities • Identifies information technology needs across assigned region and facilitates all site equipment installations and deployments, including, but not limited to installing and configuring computer hardware, software, systems, networks, and printers., • Maintains computer systems and monitors sites across assigned region(s) for network outages using various tools and escalates concerns and issues to the network team, as required., • Appropriately triages, prioritizes and escalates and/or documents network or device issues, maintenance and resolutions across assigned region using electronic ticketing system, in accordance with internal policies and procedures., • Performs routine preventative maintenance on assigned technologies, following established procedures to ensure availability and functionality of systems., • Participates in IT projects, providing information, documentation and technical assessments and executes activities in accordance with management guidance and project plans; collaborates in testing and deployment of new technology and security., • Participates in the evaluation of new products and technologies under the direction and guidance of senior colleagues, relevant to their areas of expertise and to enhance technology engineering service value., • Works closely with IT service desk team to receive, troubleshoot and resolve Level I and II IT issues escalated for field support assistance/handling., • Responds to service issues and requests in a timely and appropriate manner, in accordance with established service level agreements (SLAs)., • Provides on-site, in-person and/or telephone technical support to staff across assigned region to troubleshoot complex issues, replace or repair equipment, perform installations or provide other IT support; supports other regions remotely or on-site, as requested., • Regularly travels across assigned region(s) as required to support technical support needs, implementations and other IT-related initiatives, transporting equipment or tools, as needed., • Sets up network devices (computers, phones, printers, etc.) and user accounts for new and existing employees, providing guidance and assistance in obtaining access, if needed., • Provides coverage for IT Helpdesk, performing duties of IT Helpdesk Technician on an as needed basis and as part of rotating weekend coverage, as scheduled., • Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g., lifting, assisting, standing, etc.) • High school diploma or GED; and, • Two (2) or more years of experience in an IT technical support or related role providing support to end users and troubleshooting workstation, network connection, equipment and/or application issues, implementing new technologies, software or technical equipment and/or installing computers or related equipment in a large, fast-paced environment; or, • Satisfactory combination of education, experience and/or training, including technical certifications in OS, PC, CICSO and/or Microsoft Office or similar areas., • Excellent technical knowledge of PC and desktop hardware and internal components, operating systems, and networking principles., • Ability and willingness to regularly travel throughout assigned region(s) and to lift, carry and transport computer-related equipment weighing up to 30 pounds to/from various YAI locations as needed., • Ability to work on Saturdays on a regular, rotating schedule (for New York-based assignments) and flexibility to work hours outside of regular work day on occasion, if needed., • Strong customer-service orientation, written and oral communication skills., • Proven ability to multi-task, adhere to strict guidance and work independently to prioritize tasks and meet deadlines., • Ability to adapt in a fast-paced environment while developing and maintaining strong lines of communication with staff., • Analytical and problem-solving abilities, with keen attention to detail. Preferred Qualification Requirements (desired requirements beyond MQRs above) • Basic understanding of networking principles and technologies (i.e., DHCP, DNS, Ping, Traceroute. Etc.) and understanding of TCP/IP (OSI Layers 1– 7), • Working knowledge or experience with Active Directory, O365, MDM, ITSM ticketing system, • Ability to research technical issues, utilizing technical manuals and procedural documentation to implement solutions independently, • Valid NY State Driver's License highly preferred for assignments in areas with limited public transportation Schedule: Monday to Friday 9am to 5pm Pay rate: $26.44 per hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining outstanding ponds, waterfalls, and other water features. We believe that each water feature should be unique and welcome creative concepts. Our teams are made up of talented and creative individuals, and as our company expands, we are constantly seeking to welcome more members to our team! Position Summary As an Assistant Retail Store Manager, you will support the daily operations of the store, working closely with the Retail Store Manager to drive sales, manage staff, and provide exceptional customer service. You will assist in overseeing inventory, merchandising, order fulfillment, store projects, and events, while helping to foster collaborative and positive team environment that reflects our commitment to customer satisfaction. Responsibilities • Assist in managing daily store operations, including opening/closing procedures, employee oversight, and workflow management., • Support the training and development of new and existing employees on company culture, product knowledge, sales techniques, and daily responsibilities. Monitor associate performance and provide coaching to help the team meet individual KPIs., • Assist in managing payroll, schedules, and labor costs, ensuring the store is adequately staffed to meet customer needs and business demands., • Support inventory management, including replenishment, price adjustments, ticketing, and maintaining accurate stock levels. Assist in implementing loss prevention practices and ensuring compliance with company policies., • Help maintain the store’s visual standards and merchandising displays in alignment with company guidelines and overall brand aesthetic., • Assist in analyzing sales trends, tracking key metrics, and supporting initiatives to improve store performance and profitability., • Provide excellent customer service, addressing inquiries, resolving issues, and guiding customers to the appropriate departments as needed., • Assist with the care and maintenance of store items, including koi fish, plants, greenhouses, and outdoor areas, ensuring a clean, safe, and well-presented environment., • 2-4 years of retail experience, preferably in a management or supervisory role - Required, • Experience leading or supporting a team of associates, including coaching and performance management, • Heavy machinery operation experience - A Plus!, • Strong interpersonal and communication skills, both verbal and written, • Ability work in a fast-paced retail environment and manage multiple priorities simultaneously, • Physical requirement involving the exertion of force up to 45 pounds, including standing, lifting, and walking flights of stairs, • High School Diploma, GED or equivalent - Required, • Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required Benefits ● 401k and company match ● Dental Insurance ● Medical Insurance ● Vision Insurance ● Employee company discount ● High-growth and promotion opportunities! Powered by JazzHR wcn2BWqSMj

Job Description JOB DESCRIPTION Insight Global is seeking a Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City, right near Penn Station, and will be on-site five days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring the timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment. You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations. Key Responsibilities • Serve as the first point of contact for end users seeking technical assistance via phone and digital channels, • Review, assign, and manage support tickets through the Freshservice ticketing system, • Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access, • Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues, • Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution.., • Work fluidly between the ticketing system and Slack to support real-time collaboration. REQUIRED SKILLS AND EXPERIENCE • 3+ years of help desk experience, • Experience supporting both Windows and MacOS, • Hands-on experience supporting Okta, • Experience with an enterprise ticketing system ideally FreshService, • Proficient with AI tools - understand how to use ChatGPT, Gemini, and/or Claude NICE TO HAVE SKILLS AND EXPERIENCE • MDM Experience (Intune or Kandji), • Experience with Claude Cowork or AI agents, • Technical Certifications (CompTIA A+, ITIL Foundation, etc.)

Job Description IT Support Specialist – Level 2 Description: The IT Support Specialist – Level 2’s role is to facilitate troubleshooting and assistance of our client base and provide issue resolution and documentation. This can include receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary. Responsibilities: -Track customer issues and resolutions -Field incoming requests from end users -Perform post-resolution follow-ups to help requests -Coordinate with fellow team members on escalations Minimum Requirements Strong desktop support/implementation skills for Windows 7 -10, Mac OSX MS Office products and Office365 Email knowledge Windows servers (some server installation/maintenance experience preferred) Highly self-motivated, ability to prioritize, and attention to detail Working knowledge of VPN, firewalls, security and network (wired and wireless) troubleshooting 3-5 years' experience in IT help desk, customer service, answering calls and resolving issues remotely Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor General knowledge of ticketing system Effective verbal and written communications A valid driver's license and a reliable car since this position entails occasional traveling to client sites throughout northern NJ

Job DescriptionCompany Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail General Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. What you'll get to do: Create an unforgettable customer experience • Works with the sales team to ensure each customer receives the best experience possible., • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority., • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit., • Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events., • Motivates sales team and achieve sales goals in a team-based commission environment., • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer., • Leads the team in the completion of projects while keeping the focus on customer experience., • Leads the processing of all shipments of product, as well as inventory management., • Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully., • Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning., • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily., • Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.Qualifications Who you are: • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day., • Must be a leader in punctuality and attendance, adhering to scheduled shifts., • Ability to develop relationships with customers and colleagues., • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns., • Ability to prioritize multiple tasks in a fast-paced environment., • Ability to quickly learn new procedures and processes., • Strong organizational skills and follow through skills., • Excellent communication and interpersonal skills., • High level of ownership, accountability and initiative., • Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: • Health Insurance, • Savings and Retirement Plan, • Employee Assistance Program, • Generous Vuori Discount & Industry Perks, • Paid Time Off Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Job DescriptionAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: We are looking for a Supply Operations Lead to own the day-to-day operational health of partner onboarding and event configuration for TodayTix Group's US operations — execution quality, SLA performance, and team clarity are the core of the job. You'll work within a direction set by the Associate Director of Supply Operations, translating priorities into consistent practice on the ground and ensuring the US team executes effectively as processes and technology evolve. You'll also partner with operations counterparts across other markets, contributing to a consistent global approach. We're looking for someone who holds a high bar, understands the detail of the work, and is genuinely excited by the complexity of live events and ticketing. Please note: This is a full-time position and qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.What Success Looks Like: • Execution runs well: Partner onboarding and event configuration run on time and at quality. Issues are surfaced early, resolved quickly, and rarely require escalation., • Strategy translates into action: Team priorities clearly reflect company goals. You can articulate how day-to-day execution connects to broader objectives, and your team understands that connection too., • Change lands well: New processes and tools are adopted thoughtfully and sustainably. The team understands the “why,” raises concerns openly, and moves forward with clarity., • You're a reliable cross-functional partner: When something is broken or stuck, you bring solutions. You’re action-oriented and easy to work with. In moments of complexity or escalation, you stay steady and focused, helping your team and partners navigate competing priorities with clarity and confidence., • The team is developing: Team members have clear expectations, consistent feedback, and increasing ownership and capability over time.What You’ll Do:, • Own the day-to-day execution of partner onboarding and event configuration workflows for US operations — quality, throughput, and team clarity are yours to manage., • Lead and develop a team of operations specialists: set priorities, hold standards, give feedback, and coach people to grow., • Translate strategic priorities into operational plans, sequencing work and allocating focus to ensure consistent, timely delivery., • Drive the on-the-ground execution of process and technology adoption — working closely with the Associate Director, and taking accountability for how it lands with the team and sticks over time., • Partner with operations counterparts in other markets to share practices, align on standards, and contribute to a consistent global approach., • Identify and reduce operational friction: unnecessary steps, rework, or handoffs that slow the team down without adding value., • Build and maintain SOPs, playbooks, and onboarding documentation so that execution is consistent and doesn’t depend on institutional memory., • Monitor operational metrics and QA trends; surface issues early and bring a point of view on what to do about them., • Serve as an operational partner to Partnerships, Marketing, and other cross-functional teams — close enough to the work to weigh in on prioritization, surface what's realistic, identify what’s creating friction, and make sure the right things get attention at the right time.We’re Looking for Someone With:, • 3–5 years of experience in operations, supporting complex or time-sensitive workflows in a tech-enabled environment., • People management experience, or clear readiness to lead, including setting expectations, giving feedback, and developing others., • Genuine interest in live events, ticketing, and operational complexity., • Curiosity about tools, automation, and AI — you stay current, explore, and bring ideas., • Experience with operational tooling such as Slack, Monday.com, Zendesk, or similar — used to build and improve workflows, not just manage tickets.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Strategic Account Manager, SKA Entertainment Target total compensation ranges from $165,000 - $225,000, including a fixed annual salary of $110,000 - $139,000, a short term incentive plan (STIP), an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the role: This role sits within our Strategic Key Accounts team in New York and is focused on one of the largest, most strategically important partners in Rokt’s Entertainment vertical. As a Strategic Account Manager, you will act as a quarterback across product development, commercial strategy, and project execution: driving measurable growth, expanding product adoption, and building durable executive relationships across a complex, fast-moving account. This is a high-impact, high-trust, high-visibility role for someone who thrives in ambiguity, uses AI as a force multiplier, and brings the organization, commercial acumen, and technical fluency required to keep multiple workstreams moving with precision while helping Rokt deepen its foothold across the full Transaction Moment™. What You'll Do: • Own day-to-day strategic account management for a major Entertainment partner, driving measurable growth, partner health, and expansion across multiple Rokt products., • Act as the quarterback across internal and external stakeholders, coordinating product, commercial, operational, and technical workstreams to ensure fast, precise execution., • Lead account planning and execution through disciplined use of Mutual Action Plans, Joint Business Plans, QBRs, and ongoing executive engagement., • Build and maintain strong relationships with senior client stakeholders, including navigating high-pressure conversations with credibility, clarity, and commercial rigor. About you: • 5+ years of experience in client success, strategic account management, consulting, partnerships, or a related customer-facing commercial role in a fast-paced technology, ecommerce, media, ticketing, travel, payments, or adjacent environment., • Strong technical and commercial acumen, with the ability to lead sophisticated product conversations, interpret data, partner cross-functionally with Product / Ops / Solutions / GTM, and translate complexity into clear client-facing recommendations., • Exceptional organizational and program management skills, with a proven ability to run multiple concurrent workstreams, maintain high standards under pressure, and create better process and operating rhythm in ambiguous environments., • Excellent communication and stakeholder management skills, including the ability to build trust with senior client stakeholders, influence cross-functional partners, and handle difficult or high-stakes conversations with composure. Deep ownership mindset and strong Builder DNA: you move with urgency, prioritize ruthlessly, embrace AI as a force multiplier, adapt quickly to changing priorities, and are constantly looking for new ways to improve outcomes, scale best practices, and raise the bar. Benefits About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Job DescriptionNOTE : This job requires traveling to 37 locations within 5 borough of NYC on need basis. Consultant Qualifications Experience: • 1 to 2 years’ experience in IT Technical Support team leadership in an enterprise environment with a focus on cyber security., • 2 to 4 years’ experience in supporting and maintaining a Microsoft Windows computing environment with hands on troubleshooting and maintaining systems., • Experience supporting mobile devices running Android and Apple iOS operating systems. Education and Skills: • Bachelor’s degree in computer science, cybersecurity engineering, information systems or related discipline., • Strong knowledge of IT supportive skills using ticketing systems and project management tools., • Skilled at working independently, with direction from ACS IT management and prioritize multiple tasks for the team and adapt to needed changes., • Understand and follow broad and complex instructions while maintaining confidentiality., • Effectively communicate technical issues to team members and diverse audiences, both in writing and verbally., • Comprehend technical language and to confer, analyze and write in an objective, lucid manner., • Create workflows and technical documentation, • Remain calm under high pressure/difficult situations., • Preferred certifications: Security+, Network+, A+ from CompTIA, cyber security certifications such as CISM, ITIL certifications. Scope of Work This consultant, with direction from Mobile Technology management, will oversee a team of technicians who will:

Job DescriptionNOTE : This job requires traveling to 37 locations within 5 borough of NYC on need basis. Consultant Qualifications Experience: Minimum 2 years experience working in IT Technical Support in an enterprise environment. Minimum 1 year experience supporting Microsoft Windows operating system Minimum 1 year experience supporting mobile devices running Android or Apple iOS operating systems. Experience supporting Microsoft Windows, Android and iOS devices. Experience using ticketing systems for task assignment and resolution Education and Skills: Associates degree in computer science, cybersecurity engineering, information systems or related discipline. Expert level knowledge of Microsoft Windows, Android and Apple iOS operating systems Experience installing operating system and security software on multiple computers, smartphones and other equipment. Understand and follow broad and complex instructions in verbal and written form. Comprehend technical language and to confer, analyze and communicate in an objective, lucid manner. Work independently and prioritize multiple tasks and adapt to needed changes; Preferred certifications: A+ from CompTIA

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment.In this role, your responsibilities will include: • Owning the end-to-end strategy for securing and scaling partnerships within the Power 4 (SEC, Big Ten, ACC, Big 12) , serving as the primary strategic lead for these premier accounts., • Acting as a trusted advisor to Athletic Directors, CFOs, and University leadership, you will navigate these institutions with the same executive presence and political acumen required for a Fortune 500 C-suite., • Leading high-stakes negotiations and complex sales cycles across multi-stakeholder environments, effectively bridging the gap between central administration, IT, and athletic departments to align operational, technical, and economic buyers., • Defining and executing the sales strategy for the Power 4 and Ivy League in collaboration with GTM and executive leadership, helping shape the product roadmap to ensure vivenu remains the dominant force in the elite sports ecosystem., • Orchestrating sophisticated, long-term deals that require strategic patience, persistence, and high-touch relationship management., • Maintaining deep knowledge of the sports and collegiate ecosystem, traveling as needed to support customers and engage with the industry.What you will need to succeed in this role:, • A Master’s Degree or a Bachelor’s Degree from a top-tier institution, ideally in Business Administration, Sports Management, or a related field., • 7+ years of professional experience in Strategic Sales or Consulting (e.g., McKinsey, BCG, Big 4), ideally with a focus on high-growth environments or enterprise-level partnerships., • A deep-seated desire to transform the ticketing landscape within the Power 4 and collegiate ecosystem; while you don’t need to be a ticketing veteran, you are driven by the challenge of replacing legacy systems with modern technology to solve the unique operational hurdles of world-class universities., • A reputation as a "quick study" who can rapidly master the nuances of a new industry and translate that knowledge into immediate credibility with senior leaders., • Executive presence and the ability to communicate with clarity and authority, whether you are in a boardroom or leading a large-scale presentation., • A "founder" mentality where you thrive in ambiguity and enjoy building a playbook from the ground up as much as you enjoy executing it.

Job DescriptionNOTE : This job requires traveling to 37 locations within 5 borough of NYC on need basis. Consultant Qualifications Experience: 1 to 2 years experience in IT Technical Support team leadership in an enterprise environment with a focus on cyber security. 2 to 4 years experience in supporting and maintaining a Microsoft Windows computing environment with hands on troubleshooting and maintaining systems. Experience supporting mobile devices running Android and Apple iOS operating systems. Education and Skills: Bachelors degree in computer science, cybersecurity engineering, information systems or related discipline. Strong knowledge of IT supportive skills using ticketing systems and project management tools. Skilled at working independently, with direction from ACS IT management and prioritize multiple tasks for the team and adapt to needed changes. Understand and follow broad and complex instructions while maintaining confidentiality. Effectively communicate technical issues to team members and diverse audiences, both in writing and verbally. Comprehend technical language and to confer, analyze and write in an objective, lucid manner. Create workflows and technical documentation Remain calm under high pressure/difficult situations. Preferred certifications: Security+, Network+, A+ from CompTIA, cyber security certifications such as CISM, ITIL certifications. Scope of Work This consultant, with direction from Mobile Technology management, will oversee a team of technicians who will:

Job DescriptionDescription 3rd Shift working Wednesday/Thursday/Friday/Saturday/Sunday 11PM to 8AM. This Work Schedule includes working Weekends and Holidays Onsite In The NYC Area. Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league’s fast-paced and mission-critical IT environment. Key Responsibilities * • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and ExpertiseRequired Skills • Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities.Preferred Skills, • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning.Qualifications, • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • The unique opportunity to be part of the league’s technological foundation., • A challenging, high-energy workplace with direct impact on game-day success., • Hands-on experience with cutting-edge technologies in a mission-critical environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description THE SHUBERT ORGANIZATION INC. Project Manager January 2026 The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia. Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound for tour operators and the travel industry—sell millions of tickets each year. Title: Project Manager Schedule: Full-time, typically Monday – Friday. Standard shifts may include 8am – 4pm, 9am – 5pm, or 10am – 6pm, depending upon projects assignments. Flexibility to work additional hours during peak project periods is required. Compensation: $90,000 - $140,000 annually, commensurate with skills and experience. Role Overview: The Project Manager oversees facility construction, renovation, and major repair projects involving all building elements/systems. The Project Manager also analyses and oversees routine maintenance operations as needed. The work centers on three core areas: Key Responsibilities 1. Project Planning • Define project scope, objectives, and deliverables, • Develop budgets, and financial tracking models, • Create and manage project schedules, • Lead procurement efforts, including vendor selection and contract strategy 2. Project Execution • Manage bidding, bid leveling, and contract award, • Direct and supervise consultants, contractors, and vendors, • Oversee field work to ensure quality, safety, and compliance, • Coordinate with stakeholders to minimize operational disruption 3. Project Administration • Prepare and manage purchase agreements, work orders, and purchase orders, • Manage contract documentation and code-related requirements, • Oversee insurance, permitting, and regulatory compliance, • Review contractor submittals, shop drawings, and technical documentation, • Produce clear and timely project status reports, • Review and approve invoices; maintain planned-vs-actual reporting, • Lead project close-out, including punch lists, O&M manuals, and final documentation Required Qualifications • Bachelor’s degree with a technical or engineering emphasis, • Professional experience in construction management and/or technical theatre operations, • Broad knowledge of construction trades, with strong understanding of MEP systems, and controls, • Familiarity with design and construction processes, building codes, and regulatory requirements, • Ability to read and interpret architectural drawings, engineering plans, wiring diagrams, and technical schematics, • Basic CAD/drafting proficiency, • Strong survey, layout, and measurement skills, • Diagnostic and troubleshooting capabilities across building systems, • Exceptional organizational skills and attention to detail, • Excellent written and verbal communication abilities, • Demonstrated leadership and the ability to work independently or collaboratively to achieve project goals Preferred: Industry certifications in construction management, project management, or engineering systems. We offer a superior benefits package which includes: Company paid premiums for medical and dental insurance for employees themselves (employees pay a portion of premiums for dependents), life insurance, short and long term disability insurance, commuter benefits, 401(k) savings plan with employer match, pension plan, PTO, theatre tickets, etc. Qualified candidates are encouraged to submit a cover letter and resume to . WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries, and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories. We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business. We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit Powered by ExactHire:192169

Job Description ABOUT THE OPPORTUNITY: Daybreaker, the morning dance movement with 800K community members in 60+ cities around the world, is seeking an experienced performance marketing leader to improve, grow, and lead our marketing team. This is a growth and performance based marketing role and prior experience in leadership growth marketing experience is a must. Our ideal candidate is a passionate leader, highly analytical and data-driven, experienced in membership and recurring B2C revenue models, and in growing our ticketing. The Marketing Manager will report to Daybreaker's Co-Founders. RESPONSIBILITIES: • Lead growth for ticketing and attendance in virtual and IRL events. (1M+ attendees to date), • Lead list growth for email, social and SMS., • Lead management of strategy and flows for email along side our copywriter., • Own Daybreaker's marketing calendar across email, press, social and site updates., • Support PR strategy managing an external agency, and strategize Daybreaker's influencer marketing strategy., • Co-manage a paid marketing plan and digital agency along side our Co-Founders., • Drive team towards a more data-driven approach to marketing, and implement new reporting systems to help drive team’s decisions., • Dive deep into areas of marketing not (yet) covered by existing team members, • Ensure tight execution of all Daybreaker marketing programs -- online and offline. Daybreaker is a social enterprise and morning dance and wellness move-ment in 60+ cities around the world with a community of 800K+ and growing. We are pioneers in the social wellness movement, and created the category of morning dance parties. We are a substance-free community and are reimagining how humans socialize (in the morning / without alcohol or drugs). We are experience designers and community builders with a results-oriented management team that is set on building a lasting movement that solves major societal problems: loneliness and isolation. As a member of the Daybreaker team, you will be welcomed into our global family of epic humans, dedicated to spreading love and mischief around the world. At Daybreaker, we don’t sell a product, we share a feeling. Requirements • Must have leadership experience, including management of a diverse marketing team including digital marketing, offline marketing, out-of-home campaigns, social media, PR, both in-house staff and outside marketing agencies., • Balance of thought leader and detail-oriented data-driven doer, • Having an MBA is nice, but equal opportunity is given to degreeless entrepreneurs who have a history of CRUSHING IT!, • Salary: Competitive base plus exciting performance bonuses based on revenue targets, • Health / Dental / Vision insurance plans after 60 days, • Matching 401k program after 1 year, • Flexible PTO after first 6 months, • A global network of creatives and entrepreneurs in our Daybreaker cities, • Dancing! Lots of dancing! And seeing people cry tears of joy all the time at our events around the world :), • Free Burning Man Ticket (or equivalent value for other festivals)

Job Description Color Cocktail Factory (CCF) is inviting artists to join our network of creative instructors! If you're a professional artist with a welcoming studio space and a passion for teaching, this is your chance to host one-session, beginner-friendly art classes — and earn 90% of ticket sales while we take care of the rest. What We Offer: • You keep 90% of ticket revenue, • We handle marketing, ticketing, and admin support, • Access to 100+ proven class formats (pottery, mosaics, painting, glass fusion, and more), • Collaborate with our team to create new workshop experiences, • A professional or home studio that is:, • Clean, safe, and welcoming for small groups, • Equipped for hands-on art activities, • Strong communication skills, • Enthusiasm for teaching beginners, • Tap into class formats that consistently attract students, • Enjoy full operational support — focus on teaching, not logistics, • Collaborate creatively with our team to bring your vision to life, • Email your portfolio or website link, • Share details about your studio space and the classes you'd love to host Brittany D. 312-881-9929 Instagram: @colorcocktailfactory Job Type: Freelance / Contract / Temporary Compensation: 90% Commission (You keep 90% of ticket revenue) Job Types: Full-time, Part-time, Contract, Temporary Benefits: • Employee assistance program, • Flexible schedule, • Professional development assistance, • Referral programCompany DescriptionColor Cocktail Factory is a Chicago-based creative hub that connects artists with beginner learners through hands-on workshops anywhere. We bring local talent and curious newcomers together in studios, partner venues, and pop-up spaces across the city. From painting and pottery to design, wellness, and craft, our mission is to make creativity accessible, welcoming, and fun for everyone.Color Cocktail Factory is a Chicago-based creative hub that connects artists with beginner learners through hands-on workshops anywhere. We bring local talent and curious newcomers together in studios, partner venues, and pop-up spaces across the city. From painting and pottery to design, wellness, and craft, our mission is to make creativity accessible, welcoming, and fun for everyone.

Job Description This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service Shift start time and end time 8-5 M-F + afterhours stand-by Will the individual be required to work on site/is this remote at customer sites Driving or Non-Driving Non-Driving Must have (MAC Skills and experience, MAC OS, Windows 10/11 with Ventura, Monterey, and Sonoma) Questions and Answers must be on Top of Resume! How many years of Field and/or Desk Side support experience do you have Do you have your A+ certification What is your back up plan if you have vehicle problems Have you ever worked for as a contractor or FTE, if so who were you under and when Do you have experience with MAC in a professional experience, please explain details Are you at least 18 years of age Day to Day Work: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs/laptops. Occasional assistance with the server and/or network teams may be required, under direct instruction from those teams. Responsibilities Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement. Technical Skills Must Have Desktop/Laptop Repair, Laptop/ Desktop server experience Mac (Monterey, Ventura, Sonoma) And Windows Os Experience In A Professional Setting Nice To Have Customer Facing Service, Windows 10/11 skills, MAC skills

Job Description Position: Leadership & Volunteer Programs Manager Department: Development Office Location: New York, NY (Headquarters) Work Type Designation: Hybrid; expected to work from the office when necessary and/or for team functions Reports to: Director of Leadership Programs Union Status and Grade: Non-Union Annual Salary Range: $85,000 - $110,000. The salary for this role will be determined by a candidate’s years of relevant experience related to the position. Travel: Estimated 15-20% nationally. Travel includes attending three annual in-person board program weeks, fundraising events as needed, retreats, etc. FLSA Status: Full-time/Exempt Supervisory Responsibilities: None Who We Are Lambda Legal is a national advocacy organization committed to achieving full recognition of the civil rights for the LGBTQ+ community and everyone living with HIV through impact litigation, education, and public policy work. Since 1973, Lambda Legal has used impact litigation and other advocacy tools to decriminalize same-sex relationships; challenge discrimination against LGBTQ+ people and people living with HIV in the workplace, in the home, in schools, in health care, and in the military; and protect LGBTQ+ families, including by winning and defending marriage equality. Our clients are not charged for legal representation or advocacy and Lambda Legal receives no government funding. Headquartered in New York City, Lambda Legal also has regional offices in Los Angeles, Chicago, Atlanta, Dallas, and Washington, DC. We believe that serving the full breadth of the LGBTQ+ and HIV communities requires cultural competency and enthusiasm for diversity of all kinds. To be successful, we must approach our work with an understanding that discrimination based on sexual orientation, gender identity, or HIV status is not the only obstacle to achieving full formal and lived equality for LGBTQ+ people and everyone living with HIV; rather, we recognize the intersectional nature of discrimination, specifically including biases based on race, religion, national origin, gender, disability, education, and class. Considering this reality, we prioritize a proactive commitment to counteracting these biases and their compounding effects in the work we do, but also in how we work together as an organization. Leadership & Volunteer Programs Manager The Leadership & Volunteer Programs Manager (LVPM) plays a critical role in advancing national fundraising efforts at Lambda Legal by strengthening the infrastructure that supports volunteer leadership engagement. This position enables senior leadership to focus on high-value relationship building and strategy by owning and optimizing the systems, processes, and coordination required to effectively cultivate volunteer leadership pipelines and steward key national leadership groups – including the Board, National Leadership Council, Emeritus Board, and the forthcoming Plaintiff’s Council. The LVPM reports to the Director of Leadership Programs (DLP) and regularly supports Executive and Development leadership, requiring a high degree of discretion, independent judgment, and the ability to handle sensitive and confidential information, while ensuring leaders have the structure, tools, and insights needed to drive engagement and fundraising outcomes. This role also oversees and manages the internship lifecycle for the Office of the CEO at national headquarters (HDQ). This is a highly execution-oriented role with opportunities to shape and strengthen volunteer engagement strategies, translating relationship-driven goals into clear, actionable plans that advance Lambda Legal’s mission. What you’ll do: Volunteer Strategy and Pipeline Development (35%) • Develop and implement a national volunteer engagement strategy to build a pipeline of volunteers who can be activated into Liberty Circle, major donors, and national sponsors., • Design and scale volunteer fundraising programs that ensure consistent, high-quality engagement opportunities across regions., • Maintain and continuously refine Lambda Legal’s Volunteer Playbook to support standardized practices and scalable growth., • Track and analyze volunteer participation, engagement, and conversion to inform strategy and improve donor pipeline outcomes., • Identify high-potential volunteers for leadership opportunities and connect them to the applicable stakeholders., • Support HDQ-based volunteer councils (e.g. Emerging Leaders), in collaboration with the HDQ Regional Director and Major Gifts team. Board and Leadership Program Management (35%) • Support the DLP with Board Program:, • Own and manage the organization's Board management platform (OnBoard), driving continuous improvement in systems, processes, and user experience., • Maintain official Board records, including minutes, resolutions, committee rosters, and any other materials required for the annual audit., • Coordinate the program logistics of a 40-person Board, committee calendars, and quarterly meetings., • Support the DLP in managing Lambda Legal's broader portfolio of leadership programs, including:, • National Leadership Council (NLC): Support program administration including scheduling meetings, tracking recruitment pipelines, and maintaining member records and communications., • Emeritus Board: Coordinate engagement initiatives for long-tenured former Board members, including organizing convenings, managing outreach, and supporting events and meeting logistics., • Manage the intern life cycle for the Office of the CEO, including recruitment, onboarding, and offboarding in alignment with People & Culture’s standards and procedures., • Ensure interns receive structured onboarding, mentorship, and performance feedback aligned with organizational goals., • Support local fundraising events by developing project timelines; negotiating vendor contracts; organizing site visits; coordinating volunteers; designing and producing promotional materials (invitations, social media and other collateral);, • Assist with ticketing, seating, and on-site event execution., • Coordinate Pride activations and other donor outreach efforts across the Northeast region with a focus on engaging BIPOC and TGNC communities. Who you are: Requirements: • 3+ years of experience in nonprofit development, volunteer engagement, or program management., • Experience planning and staffing events and activations, including vendor coordination, timeline management, and on-site logistics., • Strong organizational and project management skills, with the ability to manage competing priorities and multiple projects simultaneously across multiple workstreams without losing sight of long-term goals., • Comfort with providing administrative leverage, including selective scheduling, agenda creation, documentation, and follow-up., • Proven ability to work independently, take initiative, anticipate needs, and follow through on assignments without constant supervision and limited direction., • Skilled at upward management by providing targeted, timely updates, surfacing key decisions needed, and asking clarifying questions proactively., • Excellent written and interpersonal communication skills, with the ability to produce polished materials — from event collateral to program reports — independently and under tight deadlines., • High proficiency in Microsoft Office and familiarity with CRM or volunteer management platforms. Nice-to-haves: • Experience managing a donor portfolio or conducting direct solicitations., • Prior experience with nonprofit governance or board administration., • Demonstrated success designing, implementing, and managing volunteer engagement or cultivation programs, with measurable outcomes tied to donor or leadership pipeline growth. All employees at Lambda Legal are expected to adhere to ethical conduct in all interactions and tasks, ensuring a positive and respectful workplace environment. Our Values & DEIB Philosophy Successful candidates will embrace and champion our Organizational Values and DEIB Philosophy Statement, bringing a commitment to fostering an inclusive, equitable, and supportive workplace. They will thrive in a diverse environment, actively contributing to a culture that respects and uplifts the full spectrum of communities Lambda Legal serves. Candidates can review our Organizational Values and DEIB Philosophy Statement on our Careers Page. Why Work at Lambda Legal? You get to do meaningful, life-changing work at a national level for LGBTQ+ people and everyone living with HIV. Lambda Legal also proudly offers competitive benefits for our team. We understand that our staff’s dedication and effort are instrumental in achieving our mission. A highlight of the benefits we offer include: • Medical benefits that begin on your start date, • Dental, Vision, and Life insurance (effective 30 days from your start date), • Short & Long-Term Disability plans (effective 30 days from your start date), • 403(b) Retirement Plan (employer contribution and matching program begins after 90 days of employment), • Paid Time Off:, • Paid Vacation (15 Days), • Sick Leave (12 Days), • Personal Leave (3 Days), • Religious Observance Leave (3 Days), • Bereavement and Bereavement Anniversary Leave, • Floating Holiday (1 Day), • 12 paid holidays and 5 early office closures, • Flexible Spending Account (FSA/DC FSA) and Commuter Benefits, • Health Reimbursement Account, • $50 monthly mobile phone reimbursement, • Annual professional development fund, • Summer Fridays from Memorial Day to Labor Day, • Premium subscription to the Calm App, • Paid sabbatical after 7 years of service at Lambda Legal (4 weeks for non-exempt positions and 8 weeks for exempt positions) Read more about Lambda Legal's work on our blog and Instagram. Lambda Legal believes in creating a more equitable playing field for applicants and values the depth of relevant skills built through successful education, work, and life experiences. If your background and skills are a close match for this position, you are strongly encouraged to apply. Lambda Legal is committed to further building and maintaining a staff that reflects the full range of LGBTQ+, HIV-affected and allied communities, and is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Lambda Legal encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship or immigration status, disability, veteran status, record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color, lesbian, gay, bisexual, queer, transgender and gender-diverse people, women, people with abilities in multiple languages, immigrants, people living with disabilities, protected veterans, and formerly incarcerated individuals and individuals living with HIV are all encouraged to apply. Powered by JazzHR FUWEW7nrPw

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Temporary Care Support Coordinator to join our Care Support team! The Care Support Team maintains a dedicated focus on ensuring members and providers are incredibly satisfied with the Spring Health platform by coordinating various aspects of care delivery. The Temporary Care Support Coordinator will serve as the primary point of contact for our valued covered lives, members and providers, providing exceptional support and assistance through inbound and outbound communication channels included but not limited to an estimated 7 hours managing inbound calls, email, and chat platform, and ensuring timely and accurate service that exceeds our customer's expectations. This is a non-clinical support role. This is a temporary position with the opportunity to extend or become permanent full-time based on performance and/or business needs. As a temporary (contract) position, this role is not eligible for any non-statutory benefits. Flexibility required to support occasional shift adjustments (depending on business needs), ability to work 1 weekend per month and at least 4 holidays per year. Advance notice will be provided when possible. This position reports to the Care Support Team Lead. You must be willing to work any of the shifts listed below. While we always strive to accommodate your preferred choice, we cannot guarantee it will be possible. Shift confirmation will be provided upon receiving an offer. • 8:00 AM-4:00 PM EST, • 9:00 AM-5:00 PM EST, • 10:00 AM-6:00 PM EST, • 12:00 PM-8:00 PM EST, • Supporting an estimated 7 hours daily on telephonic support to our members and providers., • Providing agility and flexibility to support the volume of work that can fluctuate depending on customer demands and launch schedules., • De-escalate situations by actively listening to members' and providers' concerns and adopting a solution-focused approach while maintaining a high standard of client satisfaction and adherence to company policies and procedures., • Provide timely and effective support to members and providers through phone and email communication channels, while maintaining accurate records of interactions., • Manage all things care coordination, including but not limited to: maintaining patient charts, rescheduling appointments, executing prescription authorization forms and facilitating the release of documentation between members and providers., • Analyze and troubleshoot technical issues submitted by members and providers., • Communicate sensitive information effectively and empathetically., • Serve as a compassionate advocate for clients, ensuring their needs are met within the scope of Spring Health's services and resources available., • Member satisfaction via survey responses., • Consistently addressing inquiries and requests promptly and effectively, demonstrating responsiveness and reliability in service delivery., • Successfully managing escalated cases to resolution, ensuring that concerns are addressed in a timely and compassionate manner., • Actively contributing to process improvements aimed at enhancing service delivery, overall satisfaction, client needs and contributing to product improvements., • Collaborating effectively with internal and external stakeholders to facilitate seamless care transitions and support comprehensive care plans., • Ability to navigate sensitive customer needs in a resilient manner, • At least one year of customer service experience., • Ability to work independently, prioritize tasks, and manage time effectively in a dynamic environment., • Experience working with individuals with diverse backgrounds and needs., • Proven experience in handling sensitive information or supporting individuals in distress., • Strong empathetic listening skills., • Ability to maintain composure and professionalism under pressure., • Understanding of confidentiality and privacy regulations/policies., • Exhibit resourcefulness, creativity, ambition, and a strong problem-solving mindset., • Ability to thrive in a fast-paced, dynamic environment while meeting the performance metrics of the role., • Technical proficiency, including the ability to troubleshoot and guide effectively., • A designated private work environment to ensure adherence to data privacy and integrity., • Experience working in Jira, Zendesk, and other ticketing systems preferred, • Experience in a phone support role working with sensitive health information preferred Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About the Role We are seeking a smart, resourceful, and service-oriented Onsite Systems Engineer to provide white-glove technical support for a fast growing HVAC Private Equity client in the Bronx, NY. As the primary onsite resource, you’ll deliver hands-on desktop, network, and infrastructure support while collaborating with Network Doctor’s remote teams to ensure seamless service delivery. This role demands professionalism, agility, and confidence across a wide range of technologies. You don’t need to know everything—but you should know how to find solutions, ask the right questions, and leverage your team effectively. You’ll be employed by Network Doctor, a leading Managed Services Provider (MSP) supporting hundreds of organizations nationwide, giving you access to a full team of experts so you’re never tackling complex challenges alone. The role Hybrid (4 onsite days, 1 remote day) Monday - Friday from 9am-6pm (with an hour lunch). About Network Doctor Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services. We pride ourselves on a culture that values teamwork, professionalism, curiosity, and growth. Our mission is to make IT an enabler — helping businesses work smarter, faster, and happier. Key Responsibilities • Serve as the onsite technical resource for our Private Equity client in the Bronx, NY., • Provide white-glove desktop, network, and infrastructure support for executives and staff., • Troubleshoot and administer Google Workspace, Microsoft 365, network infrastructure, and user workstations, • Collaborate with Network Doctor’s remote teams for escalations, projects, and infrastructure initiatives., • Assist with IT projects such as migrations, network design, and disaster recovery implementations., • Maintain accurate ticketing, documentation, and asset inventory in ConnectWise., • Ensure consistent compliance with IT best practices, standards, and security requirements. Required: • 2+ years of IT support or systems administration experience within a professional environment., • Experience supporting C-Suite and executive clients in fast-paced environments., • Strong in Google Workspace and Microsoft 365 cloud environments, • Excellent verbal and written communication, professionalism, and customer service orientation., • Strong organizational skills, documenting, and the ability to manage multiple tasks effectively., • Experience supporting remote access tools, backups, and cloud infrastructure. Preferred: • MSP (Managed Services Provider) background., • Experience with the ConnectWise suite for ticketing and remote management., • Prior experience supporting high profile clients., • Physical ability to lift and move equipment such as servers or computers.

Job Description Job Code F1726IT Department Name IT Infrastructure Reports To Manager, DevOps FLSA Status Exempt Union Code N/A Management No About Us: About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, DevOps and in close partnership with the Senior Database Administrator, the Junior Database Administrator provides day-to-day operational support for on-premises and cloud database environments. This role is designed as a developmental position that supports ongoing database migrations, system modernization, and daily operational tasks while building hands-on experience in enterprise database administration. The Junior DBA assists with database maintenance, monitoring, documentation, and troubleshooting, and gradually assumes increased responsibility as skills and experience grow. Essential Duties and Responsibilities: Essential Duties and Responsibilities: • Assist with the administration and support of Microsoft SQL Server (on-premises and Azure SQL) environments., • Assist with administration and support environments that may include PostgreSQL or other modern database platforms as adopted by the Development team., • Perform routine database maintenance tasks, including backups, restores, monitoring, performance tuning (e.g., updating statistics, index maintenance, etc.) and health checks., • Support database availability, integrity, performance, and reliability under the guidance of the Senior DBA., • Assist in patch management and version upgrades., • Participate in high-availability and disaster recovery testing., • Support SQL Agent jobs and scheduled processes., • Assist with user access provisioning and periodic access reviews., • Support enforcement of least-privilege database permissions., • Monitor database activity alerts and escalate anomalies., • Assist with encryption configuration (at rest and in transit)., • Support vulnerability remediation efforts., • Assist with compliance, audit requests, and evidence collection related to database operations., • Follow established change management, incident management, and operational procedures., • Assist with database and application migrations from legacy operating systems and platforms to supported environments., • Gain hands-on exposure to Azure SQL, Azure data services, and DevOps workflows., • Participate in Infrastructure-as-Code and CI/CD database deployment workflows., • Contribute to automation initiatives to reduce manual operational tasks., • Support data validation, testing, and post-migration verification activities., • Help maintain migration documentation, runbooks, and checklists., • Assist with basic SQL development tasks, including queries, stored procedures, and performance troubleshooting under supervision., • Support ETL, data movement, and integration tasks using existing tools and frameworks., • Assist in supporting Azure-based data services as skills develop., • Participate in learning and supporting new database technologies aligned with organizational standards., • Participate in continuous improvement initiatives, • Contribute to knowledge-sharing within the team, • Maintain and update system documentation, operational procedures, and inventory records., • Work closely with DevOps, application development, and infrastructure teams., • Learn from and be mentored by the Senior Database Administrator., • Participate in project meetings and technical discussions as appropriate., • Build skills to support increased responsibility over time., • Perform tasks as required by management/supervisory staff., • Provide support after hours, and on weekends as needed. Qualifications (Competencies): Qualifications (Competencies): • 1–3 years of experience in IT operations, systems administration, application support, or database support, • Working knowledge of relational databases, preferably Microsoft SQL Server, • Basic SQL skills and understanding of database concepts, • Familiarity with database backup, restore, and monitoring tools, and database security fundamentals, • Familiarity with Windows or Linux server environments, • Experience working with ticketing systems and IT service management processes, • Strong troubleshooting, documentation, and communication skills, • Exposure to Azure SQL or cloud-based database platforms, • Exposure to PostgreSQL or interest in supporting open-source databases, • Basic understanding of data integration or ETL concepts, • Experience working in Agile or DevOps environments Soft Skills (Interpersonal Skills): Soft Skills (Interpersonal Skills): • Detail oriented with excellent organization and analytical skills., • Ability to plan and take initiatives to accomplish objectives in timely fashion., • Ability to prioritize work and meet deadlines., • Ability to establish and maintain effective working relationships with peers, project team members, supervisors, and employees from other departments., • Strong documentation and communication skills. Education: Education: Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent hands-on experience. Language Skills: Language Skills: Speak, read, write and understand English Reasoning Ability: Reasoning Ability: High Certificates, Licenses, Registrations: Certificates, Licenses, Registrations: Microsoft, Azure, or database-related certifications are a plus but not required. Shift Shift Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Marketing Manager supports the Strategy & Growth team in driving demand, acquiring new business, and contributing to revenue growth within the performing arts sector. As one of the core drivers of TixTrack’s marketing function, this generalist role manages the full marketing funnel in a fast-paced SaaS environment, with broad ownership across demand generation, growth marketing initiatives, sales support, industry events, social media, email campaigns, and marketing collateral development. This position reports directly to the VP, Strategy & Growth. This position is full-time and primarily remote, with occasional in-office presence as needed. Candidates must be located in the NY Tri-state area within one of the following states: Connecticut, New Jersey, New York. Candidates may be required to travel and/or meet up in-person from time to time. About You * You are a marketing generalist who thrives in a fast-paced SaaS environment, comfortable owning the full funnel from demand generation through sales enablement, and able to quickly shift between strategy and execution as priorities evolve. * You have a track record of building and running targeted, segment-specific campaigns that drive measurable pipeline, and you use data and insights to continuously improve performance across channels. * You are a strong collaborator who partners closely with Sales and cross-functional teams, proactively connecting marketing strategy to real-world conversations and demos. * You are a clear, thoughtful communicator, able to translate complex solutions into compelling messaging that resonates with performing arts and venue leaders. What You'll Do * Own and optimize full-funnel pipeline generation programs across digital channels, partnerships, and industry events to drive growth among theaters, performing arts centers, and commercial venues. * Develop and manage ICP-targeted campaigns for key market segments with tailored messaging and content for each. * Build and maintain sales enablement resources, including one-pagers, pitch decks, battlecards, case studies, and marketing materials that resonate with box office leaders and venue executives. * Collaborate with the VP, Strategy & Growth and cross-functional team members to align messaging for online and in-person demonstrations , meetings, email sequences, and prospect nurture campaigns. * Lead marketing planning and support for key industry events and conferences (such as INTIX, APAP, IAVM, and regional arts gatherings), including logistics, promotion, and post-event follow-up. * Write and edit copy across channels: landing pages, website, outbound emails, digital ads, social channels, and more. * Act as the internal champion for TixTrack’s brand/style guidelines and be a resource to other colleagues to ensure all messaging and collateral are aligned and represent the brand. * With the VP, Strategy & Growth, analyze campaign performance and continuously improve pipeline generation, conversion rates, and channel ROI. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * 4-6 years of experience in B2B SaaS marketing, ideally at a high-growth company; experience in ticketing, live entertainment, or the arts sector is a plus * A strong generalist who understands how to prioritize and pivot quickly across multiple marketing needs * Proven track record of running segment-specific campaigns that drive measurable pipeline results * Strong collaborator with Sales: someone who takes initiative to close the gap between marketing strategy and frontline execution * Skilled writer and communicator with the ability to craft clear, compelling messaging that speaks to arts professionals * Experience with marketing automation and analytics tools (HubSpot, GA, LinkedIn Ads, etc.) * Curious, data-driven, and energized by the opportunity to build and scale in a growing company * Bonus: Experience supporting brand development or rebranding initiatives, with an understanding of the cross-functional coordination, consistency, and detail required to execute effectively. Essential Skills * High attention to detail and commitment to maintaining consistency in messaging and adherence to brand and style guidelines. * Demonstrates professionalism, accountability, and a solution-oriented approach when working through challenges. * Effective organizational skills with the capacity to manage multiple initiatives and shifting priorities. * Strong cross-functional communication skills, with the ability to collaborate effectively across teams and incorporate diverse input into marketing plans and decisions. * Proficient in analyzing campaign performance data and applying insights to improve outcomes. * Ability to align marketing initiatives with business objectives and prioritize efforts based on impact. * Skilled in tailoring messaging to distinct audience segments and buyer roles. Tools You’ll Use * Google Suite * Slack * Adobe Creative Suite What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * Base annual salary range of $120,000 to $135,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at You'll Do: CIO Strategy & Transformation This role sits within the CIO Strategy & Transformation organization and partners closely with Supply Chain, Data Center Operations, Sustainability, Legal, People, Go-To-Market, Finance & Accounting, and other enterprise teams. The team focuses on identifying high-value problems and delivering scalable, industry-leading AI agents that materially improve how CoreWeave operates. About the Role: The AI Growth Product Manager, Agents will own the strategy, roadmap, and growth of AI agents that power CoreWeave's internal teams and workflows. On a day-to-day basis, you will identify high-impact use cases, design and launch agents, and continuously iterate based on data and user feedback. You will define how agents are sourced, built, evaluated, and scaled—whether developed in-house or with external vendors. This role requires close collaboration with business leaders, engineering, and IT to deliver agents that integrate deeply with enterprise systems and drive measurable business outcomes. Who You Are: * 5–8 years of product management or closely related experience, including hands-on work with AI-, ML-, or automation-powered products * Proven experience taking AI or data-driven products from concept to launch and driving adoption across multiple teams or functions * Working knowledge of GenAI concepts (LLMs, embeddings, retrieval, prompt design, evaluation) and experience with AI platforms and APIs such as OpenAI, Gemini, Cohere, Glean, Perplexity, or similar * Experience defining and owning product roadmaps with measurable outcomes (e.g., time saved, risk reduced, decision quality improved) * Demonstrated ability to design and run experimentation frameworks, pilots, and A/B tests, using data to inform scale, iteration, or retirement decisions * Experience integrating products with enterprise systems (ERP, CRM, HRIS, DCIM, ticketing, or data platforms) and partnering closely with engineering teams * Strong metrics orientation, with experience defining and tracking KPIs such as activation, adoption, engagement, task success, and business impact Preferred: * Experience building or scaling internal copilots or AI agents in an enterprise environment * Exposure to AI compliance, security, governance, and human-in-the-loop supervision models Wondering if you're a good fit? We believe in investing in our people and value candidates who bring diverse experiences to our teams—even if you aren't a 100% match. If some of this describes you, we'd love to talk. * You love turning ambiguous ideas into well-defined problems and shipped solutions * You're curious about how AI can fundamentally change internal workflows and decision-making * You're an expert at using data and experimentation to drive product adoption and growth Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast. We're in an exciting stage of hyper-growth that you won't want to miss. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our products and how we work together, which is reflected in our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together The base salary range for this role is $161,000 to $237,000.The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration. California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description OPERATING ENGINEER The Shubert Organization, Inc. The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia. Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound, tour operators, and the travel industry—sell millions of tickets each year. JOB TITLE: Operating Engineer SCHEDULED HOURS: Full-time 40 hours per week, plus overtime when necessary. Must be able to work both day and evening shifts, including weekends and holidays, when necessary. HOURLY PAY RATE: $49.69, not including an additional 8% vacation benefit paid on weekly gross salary. The hourly pay rate is subject to increase based on current CBA negotiations. Benefits provided through I.U.O.E. Local Union No. 30. QUALIFICATIONS REQUIRED: Extensive field experience with: • Operating, troubleshooting, and repairing HVAC/R equipment, • Electrical power and control systems, • Basic plumbing repairs, • Monitoring and operating fire protection systems, • Fire alarm systems and evacuation skills, • NYC Fire Department Certificate of Qualification for Refrigerating System Operating Engineer, Q01, • EPA CFC Universal Certification (40 CFR Part 82, Subpart F), • NYC Fire Department Certificates of Fitness: A-35, P-98, S-12, S-13, S-94 (if selected, otherwise qualified candidates will be required to obtain all missing certificates), • Ability to read schematics, wiring diagrams, blueprints, • Superior communication, customer service and interpersonal skills, • Ability to take direction well and to effectively accomplish tasks based on verbal instructions, • High level of motivation and be a self-starter, • Good attendance and punctuality, • Capability to work flexible schedule as required by operational demands and ability to fill-in for co-workers as necessary (due to vacation, illness, etc.). Mandatory overtime when required by operational needs., • Ability to work effectively in a deadline oriented, high-pressure environment, and to effectively handle multiple tasks., • Valid driver’s license with a good driving record for occasional required operation of company vehicles., • If not already a member of I.U.O.E. Local Union No. 30 must apply for membership upon hire. PHYSICAL REQUIREMENTS: To walk between multiple Times Square properties daily. To travel and work indoors and outdoors in all weather. To climb ladders, stairs, and work at height daily. To lift 50 pounds safely. To drive company van. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories. We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business. We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit Powered by ExactHire:119841

Job Description Application & Systems Support Engineer (Level III) Location: Roseland, NJ (Onsite) Type: Full-Time Compensation: $65,000 – $75,000 base + bonus potential The Opportunity We are partnering with a well-established, growth-oriented law firm seeking an experienced Application & Systems Support Engineer (Level III) to join their IT team in Roseland, NJ. This is a high-impact role designed for a hands-on technical professional who thrives at the intersection of end-user support and systems administration. You will play a critical role in ensuring the stability, security, and performance of the firm's technology environment while directly supporting internal users across multiple offices and remote settings. This position is ideal for someone who enjoys solving complex technical issues, improving workflows, and helping teams operate more efficiently through technology. What You'll Do • Provide high-quality technical support via phone, email, and in-person interactions, • Troubleshoot complex hardware, software, and application issues using structured diagnostic approaches, • Deliver both remote and on-site support to end users across the organization, • Set up, image, and configure systems for new hires and internal teams, • Support key business applications, including Microsoft 365 and legal document management systems, • Administer Active Directory and Azure AD (Entra ID), including group policy management, • Manage user accounts, permissions, and role-based access controls, • Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive), • Troubleshoot network-related issues (DNS, DHCP, VPN, wireless connectivity), • Support and maintain print servers and enterprise printing environments, • Manage endpoint devices, including patch deployment and system updates, • Maintain and improve IT documentation and system configurations, • Track and resolve support requests through a ticketing system while meeting SLA expectations, • Coordinate with external vendors for escalations and issue resolution, • Identify opportunities to improve workflows through automation and new technologies, • Assist with system upgrades, infrastructure improvements, and new technology rollouts, • Support security initiatives, including vulnerability remediation and best practices implementation, • Travel to other office locations as needed for on-site support, • 3+ years of experience in IT support, systems administration, or infrastructure support, • Strong experience with Windows environments, Active Directory, and Microsoft 365, • Hands-on experience administering Microsoft 365 collaboration tools, • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless), • Experience managing endpoint devices and patch management systems, • Familiarity with enterprise printing environments and print server management, • Experience with scripting or automation (PowerShell, Python, or similar), • Understanding of identity management, endpoint security, and IT best practices, • Strong troubleshooting and analytical skills, • Bachelor's degree in IT, Computer Science, or related field, • Base salary: $65,000 – $75,000 (based on experience and qualifications), • Discretionary year-end bonus, • Medical, dental, and vision insurance, • Life and disability coverage, • 401(k) retirement plan, • Paid time off, • Blend of hands-on support and systems administration, • High visibility across the organization, • Opportunity to improve workflows and implement new technologies

Job Description At TixTrack, we support our clients by creating superior ticketing and technology products for performing arts institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Theatre District in New York City, we are a growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". About The Role We are building the platform that powers the performing arts; not just ticketing, but ticket protection, parking, CRM, donations, memberships, and martech, all integrated into a single ecosystem. The Senior Product Manager for Partners and Integrations will own the product delivery for this expanding surface area. This is a new role on a new team, and the first dedicated PM for our integrations and API platform. You will be responsible for ensuring our API achieves full parity with our consumer white-label ordering platform, that it is scalable, reliable, and secure, and that our growing roster of integration partners can build on it with confidence. You'll partner deeply with Engineering and Design, while shaping the strategy for how third-party products connect to Nliven. Reporting to the VP, Product, this is a high-leverage individual contributor role for someone who is equal parts platform thinker and execution-focused PM. This position is full-time and fully remote. Candidates must be located within one of the following states: California, Colorado, Connecticut, Florida, Louisiana, Minnesota, New Jersey, New York, North Carolina, South Carolina, Oregon, Texas, Virginia or Wisconsin. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * The Platform Builder: You think in systems, not just features. You understand that an API is a product, and you obsess over the developer experience, reliability, and extensibility that make a platform thrive. * The Bridge: You are fluent in both business and technical conversations. You can discuss webhook payloads and data contracts with engineers in the morning and integration strategy with leadership in the afternoon. * The Pioneer: You are energized, not intimidated, by building something from scratch. You've stood up a new product area, team, or discipline before and know how to create structure without bureaucracy. * The Closer: You don't just write roadmaps, you ship. You have a track record of driving integrations or platform features from concept through launch in a B2B SaaS environment. What You'll Do * Own the API as a product. Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience. * Ensure platform reliability and scale. Partner with Engineering to define and monitor standards for API performance, security, and uptime. Treat infrastructure quality as a feature our partners and their customers feel. * Launch and expand integrations. Lead the product lifecycle for new integrations across our ecosystem — CRM, donations, memberships, ticket protection, parking, martech — from discovery through delivery. * Become the expert on our competitive landscape. Analyze the functional gaps between Nliven and key competitors in the enterprise performing arts space (e.g., Tessitura, AudienceView) to inform a winning integration strategy. * Shape the partner ecosystem strategy. Define how third-party products connect to Nliven, evaluate new integration opportunities, and build the frameworks that let our partner roster scale. * Drive data-informed decisions. Establish KPIs for integration adoption, API reliability, and partner satisfaction. Use market data, customer insights, and usage analytics to guide what we build and in what order. * Collaborate deeply with Engineering and Design. Work hands-on with your cross-functional team to write clear PRDs, iterate on prototypes, and ensure smooth execution from concept to launch. * Be the voice of our integration customers. Work directly with clients and partners to understand their challenges, gather feedback, and translate those insights into product requirements that solve real problems. * Align with the broader product roadmap. Collaborate with the VP of Product, senior management, and peers across Product, Sales, and Customer Success to ensure the integrations roadmap supports TixTrack's long-term vision. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Four or more years of proven experience in product management, with a focus on APIs, platform products, integrations, or developer-facing tools. * Experience in a B2B SaaS environment, with a strong understanding of B2B or B2B2C platforms. * Technical fluency: you can discuss APIs, webhooks, data flows, and system architecture with engineering teams and make informed trade-off decisions. * Demonstrated success launching integrations or platform features from concept through delivery. * Understanding of product management principles, methodologies, and best practices. Preferred * Experience in ticketing, live events, or performing arts technology. * Experience with consumer-facing products and/or mobile applications. * Experience standing up a new product area or team. Essential Skills * Strong oral and written communication skills. * Ability to work independently, managing multiple projects and deadlines. * Strong analytical, decision-making, and creative problem-solving skills. * Strong attention to detail. * Ability to work cross-functionally and collaborate well with other teams. * Excellent organizational, leadership, and time management skills. Tools You’ll Use * Microsoft Office * Google Suite * Slack * Zendesk * Jira What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * Base annual salary range of $140,000 to $165,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionAbout Agadia We specialize in healthcare management technology and offer our clients a suite of utilization management software solutions. Our mission is dedicated to improving the quality of care and expediting the delivery of healthcare services by advancing and automating utilization management processes. We are based in Parsippany, NJ, with clients across the United States. Position Summary We are seeking a hands-on Microsoft 365 (O365) Administrator with strong experience in M365 security, compliance, and policy management, along with office network administration capabilities. This role will manage and optimize Microsoft 365 services, enforce security and compliance controls, support identity and access management, and ensure reliable office network operations (LAN/Wi-Fi, switches, firewalls, VPN, and endpoint connectivity). The ideal candidate is proactive, customer-focused, and skilled at troubleshooting across cloud and on-prem office infrastructure. Key Responsibilitie Microsoft 365 Administration (Core) • Administer and maintain Microsoft 365 tenant services, including:, • Exchange Online, SharePoint Online, OneDrive, Teams, Office apps, and Microsoft Entra ID (Azure AD), • Manage user lifecycle: onboarding/offboarding, license assignment, mailbox provisioning, distribution groups, shared mailboxes, and guest access., • Configure and monitor service health, usage, and adoption; provide recommendations for optimization., • Handle escalated support tickets and work with Microsoft Support as needed., • Implement and manage security controls across Microsoft 365:, • Conditional Access policies, MFA, password protection, identity protection, • Device/endpoint compliance policies (Intune / MDM) as applicable, • Configure and operate Microsoft security/compliance capabilities such as:, • Microsoft Defender for Office 365 (phishing, safe links/attachments, threat policies), • Microsoft Purview features such as DLP, retention policies/labels, eDiscovery (Standard), and audit logging, • Manage governance and access controls:, • Role-based access (RBAC), privileged access practices, and admin role review, • Information protection controls and sharing policies for SharePoint/OneDrive, • Conduct periodic security posture reviews; remediate gaps and implement best practices., • Administer office network infrastructure, including:, • LAN/WAN connectivity, switching, wireless access points, firewalls, VPN, DHCP/DNS (as applicable), • Monitor network performance and availability; troubleshoot connectivity issues affecting endpoints and M365 access., • Coordinate with ISPs and vendors for circuit provisioning, outages, and escalations., • Maintain and improve network security:, • VLAN segmentation, access controls, patching/firmware updates, secure Wi-Fi configurations, • 3–7+ years of experience administering Microsoft 365/O365 in an enterprise environment., • Strong hands-on experience with M365 security and policy controls:, • Conditional Access, MFA, security baselines, email security policies, • DLP/retention, audit logs, compliance portal, basic eDiscovery, • Working knowledge of identity and access management:, • Microsoft Entra ID (Azure AD), SSO concepts, group management, admin roles, • Experience administering or supporting office networks:, • Switches, Wi-Fi, firewalls, VPN, network troubleshooting, basic routing concepts, • Solid troubleshooting and customer support skills (ticketing systems, SLA-driven operations)., • MS-102 (Microsoft 365 Administrator), • SC-300 (Identity & Access Administrator), • SC-400 (Information Protection & Compliance Administrator), • SC-200 (Security Operations Analyst)

Job DescriptionNOTE : This job requires traveling to 37 locations within 5 borough of NYC on need basis. Consultant Qualifications Experience: • Minimum 2 years’ experience working in IT Technical Support in an enterprise environment., • Minimum 1 year experience supporting Microsoft Windows operating system, • Minimum 1 year experience supporting mobile devices running Android or Apple iOS operating systems., • Experience supporting Microsoft Windows, Android and iOS devices., • Experience using ticketing systems for task assignment and resolution Education and Skills: • Associate’s degree in computer science, cybersecurity engineering, information systems or related discipline., • Expert level knowledge of Microsoft Windows, Android and Apple iOS operating systems, • Experience installing operating system and security software on multiple computers, smartphones and other equipment., • Understand and follow broad and complex instructions in verbal and written form., • Comprehend technical language and to confer, analyze and communicate in an objective, lucid manner., • Work independently and prioritize multiple tasks and adapt to needed changes;, • Preferred certifications: A+ from CompTIA