Dental Office Manager
8 days ago
Alexandria
Job Description Experienced Dental Office Manager - Alexandria, VA! We’re an upscale, privately owned, fee-for-service dental office that has been thriving for 30 years in Old Town, Alexandria, doing comprehensive dentistry. We’re looking for a Captain to steer our ship! If you are a highly motivated Dental Office Manager who has exceptional communication, organizational, and interpersonal skills— and the clinical knowledge to back it up — we want to hear from you. Come lead the exceptional team we've built, backed by over 400 five-star Google reviews. Schedule: Full-Time • $65,000 - $75,000 (salary, not hourly), commensurate with experience, skill level, and unique expertise, • Achievable bonuses available: team-wide and specific to Office Manager, • Paid time off, wellness days, 6 paid federal holidays, • Employee discount on dental work for self and immediate family, • Lead and motivate the team while maintaining a positive, accountable office culture, • Own the patient experience from first phone call to checkout, • Work alongside and supervise front desk associates, and hold team members accountable to KPIs and schedule management, • Manage and optimize the schedule to meet and exceed production goals, • Reconcile practice financials, accounts receivable, and manage office budget, • Oversee all steps of out-of-network insurance claim filing, • Gather, evaluate, and report monthly metrics to Practice Owner and Director of Operations, • Support marketing initiatives and new patient growth protocols, • Maintain HIPAA, OSHA, and BLS compliance for the office and all team members Required • Previous experience successfully leading a dental practice, corporate or private, • Dentrix proficiency; comfortable managing additional software and technology platforms, • Extensive dental knowledge including fluency in dental terminology and the ability to answer basic clinical questions confidently, • Strong out-of-network insurance background — patient reimbursement guidance, pre-authorizations, and OON billing, • Excellent written and verbal communication skills — patient-facing and internal, • Strong grasp of practice financials, KPIs, and Dentrix reporting, • Sound judgment and decisive problem-solving, with the ability to act confidently on behalf of the practice without always escalating, • Meticulous attention to detail, strong time management, unwavering commitment to punctuality, • Specialized skills in recruiting, interviewing, onboarding, and training new team members, • Ability to guide, train, and motivate team members while delivering constructive feedback and reinforcing company culture Skills: • General Practice, • Dentrix Benefits: • Dental, • PTO, • Bonuses Compensation: • $65,000-$75,000/year