Online customer service jobs in United States

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus

The Job As a Customer Service Representative, you will be the main point of contact for clients that are already enrolled on our Debt Management Program. You will be required to provide outstanding customer service to a portfolio of approximately 600-800 clients. This position is focused around providing phone support for our clients; managing and maintaining their accounts, addressing problems or concerns, and following up with clients as they are paying off their debt. A typical day would consist of making outbound and answering inbound phone calls, replying to emails and online requests. No cold calling. No Sales. We are looking for polished and articulate individuals who will give each of our clients the best possible customer service. Successful Customer Service Representatives can build rapport quickly with clients, are empathetic, and have a desire to help people. You must also be able to multi-task and be a self starter. We offer an extensive paid training program, scripts, technology and tools to help you succeed. Full time or part time. Mon - Fri. Work from home only. Responsibilities: Serve as the main point of contact for existing clients enrolled in our Debt Management Program Take approximately 30-40 inbound calls daily. Make approximately 20-30 outbound calls daily Maintain existing accounts by following up with clients on missing forms, payment information, changes to their accounts, etc. Welcome clients to the program with a introduction call that includes walking them through their online dashboard. Communicate with creditors as needed on behalf of the client Requirements: 1-2 years Customer Service Experience. Empathy and willingness to assist consumers in experiencing a financial hardship. High level of computer skills; typing, ability to learn new software, using multiple programs at once Excellent verbal and written skills Must be detail oriented and organized Must enjoy working in call center environment. Highly resourceful and adaptable to changing needs of the business. Bilingual in Spanish/English strongly preferred but not required. Monday Thru Friday only A stellar work ethic including a record of punctuality and good attendance. High School Diploma required Pay:$17-$20 per hour

We are searching for a talented social media manager to represent our company by building a social media presence for our brands. The social media manager will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also manage our community by responding to comments, and oversee our customer service across all platforms. Responsibilities: Running company social media advertising campaigns. Formulating high-quality novel written and visual content for each social media campaign. Building a social media presence by maintaining a solid online presence. Monitoring the company's brand on social media. Requirements: Social media marketing experience. Experience developing social media strategies. Experience working with and developing a marketing plan. Ability to develop the right voice for each social media platform. Proven ability to build social media communities.

First Citizens Bank & Trust Direct Bank Inbound Customer Service About | First Citizens Bank & Trust Established in 1898 and headquartered in Raleigh, North Carolina, First Citizens Bank is a provider of a range of financial services to individuals, businesses, professionals, and the medical community. The bank serves clients through a network of branch offices, telephone banking, online banking, and ATMs. First Citizens has also recently merged with CIT Group Inc. About Inbound Customer Service Position $14 per hour* ($7.00 per interval) Certification required Phase I – Instructor-Led and Self-Paced 05/19/2025 – 06/16/2025 Phase II – Certification Call-Taking Start Earning Revenue 06/17/2025 – 07/01/2025 No class on Monday, May 26th and Thursday, June 19th Class Time Offered Monday – Friday | 6-hour class 4:00 p.m. – 10:00 p.m. ET Background Check & Drug Screen required System and Equipment Must Meet Platform Standards Service Partners will need one of the following types of phone lines on of class Day 1 and to service the First Citizens Bank & Trust - Direct Bank program: • Cable telephony (connected directly from router/modem device) • Digital service (connected directly from router/modem device) • VoIP through a physical hard phone, i.e., a tangible device that sits on your desktop • Hardwired telephone and headset or keypad/headset, e.g., AGPTek or Plantronics • Dual monitors are strongly recommended • MUST maintain the most recent version of Windows 10 or 11 (fully patched with no pending updates) • An Apple or Android cell phone is required for secondary code verification What to Expect On a daily basis for the First Citizens Bank & Trust – Direct Bank Program: • Serve as an initial point of contact on banking inquiries and concerns. • Provide support for existing and prospective clients via inbound telephone calls. • Resolve concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. • Identify cross-sell opportunities and make referrals as appropriate. • Provide accurate, confidential client service through bankcards, business online banking, or general servicing knowledge. Apply

Job Title: No-Experience Life Insurance Agent (Commission & Bonuses) Location: Remote Salary: $90,000 - $100,000 per year (Commission-Based + Bonuses) Company: Primerica About Us: Primerica a leading provider of life insurance solutions dedicated to helping individuals and families secure their financial future. We are committed to excellence, integrity, and outstanding customer service. As we expand our team, we're on the lookout for motivated individuals who are eager to start a rewarding career in life insurance sales, regardless of their previous experience. Position Overview: Are you looking for an opportunity to jumpstart your career in a dynamic and rewarding field? As a No-Experience Life Insurance Agent, you will be trained to educate clients about life insurance products and help them find coverage that meets their needs. With our competitive commission structure and bonus opportunities, your earning potential is limitless! Key Responsibilities: - Engage with potential clients to assess their insurance needs and provide tailored solutions. - Educate clients on the benefits of life insurance products and answer any questions they may have. - Build and maintain strong relationships with clients to ensure satisfaction and referrals. - Participate in ongoing training and professional development to enhance your skills and product knowledge. - Achieve sales targets and contribute to team success through proactive outreach and networking. Qualifications: - No prior experience in insurance sales is required – we will provide comprehensive training and support! - Strong interpersonal and communication skills. - Self-motivated, goal-oriented, and driven to succeed. - Ability to work independently and as part of a team. - Basic computer skills and familiarity with online communication tools. - A willingness to obtain necessary licensing (we will assist you with this process). What We Offer: - Competitive commission structure with potential earnings of $90,000 - $100,000 annually. - Performance-based bonuses and incentives. - Comprehensive training program to equip you with the skills you need to succeed. - Flexible work hours and the ability to work from home. - Supportive and collaborative team environment. - Opportunities for career growth and advancement within the company. How to Apply: If you’re ready to launch an exciting career in life insurance sales, we want to hear from you! Join our team at Primerica take the first step toward a fulfilling and lucrative career in life insurance! Primerica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Larrisha Ballard Primerica TTO

I am an estate sale and moving sale manager seeking assistance to create my online sales. When someone passes away or is moving, I help the family sell all the contents in the home by creating an online catalog of their items to be auctioned off. Winners of the auctions come to the home to pick-up their purchases. The assistant job includes organizing the contents of homes all over NYC, light moving and customer service with both the clients and auction winners. I am looking for a highly energetic, positive and focused helper.

Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization ​Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy

Job Title: Solar Appointment Setter (Door-to-Door and/or Online Lead Generation) Location: NJ Job Type: Commission-Based (Independent Contractor / 1099) Compensation: $1600 per Qualified Appointment Sit/Close Perks: Bonus Trips, Prizes, Awards, and Fast-Track Growth Opportunities About Us: We’re a fast-growing solar company helping homeowners save money while creating a cleaner, greener future. Our mission is to make renewable energy simple and accessible — and we’re looking for driven, outgoing people to join our team as appointment setters. Whether you’re canvassing neighborhoods or generating leads online, this role is your gateway to a high-impact, high-earning opportunity in the solar industry. What You’ll Be Doing: Generate interest in residential solar through door-to-door outreach and/or online lead gen (social media, DMs, etc.) Qualify potential customers and set appointments for our solar consultants to present custom solutions Educate homeowners about solar energy, financial savings, and environmental benefits Use scripts and proven strategies to create curiosity and book high-quality appointments Log and track all leads and follow-ups using simple tools or a CRM Collaborate with a supportive team of closers and leaders to maximize results Hit weekly and monthly performance targets (appointments sat/closed) Pay Structure: 💰 $1600 per Qualified Appointment Sit/Close (Paid on closed deals from your appointments) 🎯 No cap on earnings – the more qualified appointments you set, the more you earn 🏆 Incentives: Win all-expenses-paid trips, cash bonuses, team awards, and exclusive swag 💼 Opportunity to grow into closing, leadership, or team management roles What We’re Looking For: Strong communicator with confidence and charisma Self-motivated, coachable, and hungry to earn Comfortable knocking doors, sending cold messages, or both Resilient mindset — can handle rejection and keep pushing Experience in sales, customer service, or canvassing is a plus (but not required) Access to transportation (for in-person work) or a laptop/phone (for remote outreach) Bilingual is a bonus! Why Join Us: Be part of a mission-driven team changing the future of energy Work when and where you want — total flexibility Get trained by top performers and industry pros Celebrate your success with recognition, prizes, and unforgettable experiences No cap on income and no limits on your potential Apply now and start turning conversations into cash — while helping homeowners go solar and save big!

We are seeking a reliable and customer-focused Deli Cashier to join our team. The ideal candidate will be proficient in handling the point-of-sale (POS) system, preparing beverages such as coffees, juices, and smoothies, and assembling Acai bowls. This role also includes packaging online delivery orders and ensuring all kitchen orders are tracked and fulfilled accurately. Strong communication skills, both with customers and team members, are essential for this position. Key Responsibilities: Prepare and serve coffee, juices, smoothies, and Acai bowls with precision and attention to detail. Operate the POS system efficiently, processing transactions and managing customer orders. Communicate effectively with customers to ensure a positive experience and provide information about menu items. Work collaboratively with kitchen staff to keep track of and coordinate incoming and outgoing orders. Package online delivery orders with care and accuracy, ensuring all items are prepared and packaged according to specifications. Maintain a clean and organized work area, adhering to safety and sanitation standards. Assist in restocking supplies and ingredients as needed. Handle customer inquiries, resolve any concerns, and ensure customer satisfaction. Monitor and manage the flow of orders from the kitchen to ensure timely fulfillment. Requirements: Proven experience as a cashier or in a customer-facing role, preferably in a deli or food service environment. Strong knowledge of operating POS systems and handling cash transactions. Ability to prepare and serve coffee, juices, smoothies, and Acai bowls. Excellent communication skills and a friendly, approachable demeanor. Strong attention to detail and the ability to multitask in a fast-paced environment. Ability to work well both independently and as part of a team. Availability to work flexible hours, including weekends and holidays. If you're passionate about providing great customer service, are enthusiastic about food and beverages, and enjoy working in a dynamic environment, we encourage you to apply for this position!

Key Responsibilities: Greet guests warmly and assist with check-in/check-out procedures. Handle reservations via phone, email, and online booking systems. Respond to guest inquiries about accommodations, amenities, and local attractions. Address and resolve guest concerns or complaints in a professional and timely manner. Maintain accurate records of bookings, payments, and special requests. Provide recommendations for activities, dining, and experiences at and around the ranch. Assist in coordinating special events or guest packages as needed. Work closely with housekeeping and maintenance teams to ensure guest satisfaction. Follow company policies and procedures to uphold high service standards. Required Skills & Qualifications: Previous experience in customer service, hospitality, or a similar role preferred. Strong verbal and written communication skills. Proficiency in reservation systems and basic computer applications. Ability to multitask and stay organized in a fast-paced environment. Friendly, patient, and problem-solving attitude. Knowledge of local attractions and outdoor activities is a plus. Work Environment & Benefits: Flexible scheduling, including weekends and holidays. Competitive salary with potential for bonuses or tips. Employee discounts on accommodations and activities. Growth opportunities within the hospitality industry.

Free Agency is a clothing store in downtown NYC that carries a mix of emerging designers & designer vintage. I am looking for someone to be a sales lead, a friendly face that is comfortable talking to customers, and assist in making content. Qualifications: - Comfortable handling various operational tasks in a retail setting - Great customer service skills - Comfortable operating and being on camera - Ability to manage emails and communicate professionally - Knowledgable and passionate about clothing Not absolutely necessary, but would help to have... - Basic knowledge of accounting principles - Basic graphic design knowledge - Have experience taking & editing - Have experience selling clothing online - Have experience making content

Job Title: SALE Assistant Work locations: New York's five boroughs, Upstate New York, and Long Island job responsibilities 1. Customer development and maintenance -Explore potential customers through phone calls, emails, and other means, and introduce the company's products and services; -Assist in organizing customer product tasting activities, answering questions, and facilitating cooperation. 2. Market promotion -Online: Efficiently handle customer inquiries, maintain channels such as emails and communities; -Offline: Participate in ground promotion activities such as distributing flyers and supporting exhibitions. 3. Logistics collaboration -Assist in warehouse management: inventory, organization, handling, and shipping support of goods; -Cooperate with drivers to complete logistics delivery and ensure accurate delivery of orders. 4. Other support -Complete temporary tasks assigned by superiors and flexibly respond to multi line work. Knowledge and Skills Ability requirements -Strong communication skills, standard Mandarin, and natural and fluent telephone communication; -Proficient in using office software such as Excel and Word, with fast typing speed; -Due to physical requirements, heavy objects need to be carried -Valid driving license Having one's own private car -Experience in local promotion, sales, or customer service is preferred (excellent graduates can be trained). Quality requirements -Hardworking and able to endure occasional physical labor, capable of lifting heavy objects weighing up to 50 pounds -Strong sense of responsibility, meticulous in work, adaptable to flexible work pace; -Outgoing personality, team spirit, willing to accept challenges. C&B -Monthly salary+commission: 3.5k-5.5k (base salary+performance, specific negotiable) -Welfare: holiday benefits+training and promotion+flexible work ⏰ Deadline: April 10, 2025 Join us and you will receive: -The practical opportunity to directly engage with the market and quickly enhance comprehensive abilities; -Flat team, leadership guides hand in hand, unlimited growth! -Due to physical requirements, heavy objects need to be carried contact information:

ABOUT US At Flabelus, we don’t just design shoes — we tell stories. Inspired by literary characters, our mission is to create a universe where fashion, creativity, and sustainability come together. Every pair of Flabelus shoes is crafted with purpose: to dress with elegance, comfort, and consciousness, adding magic and color to everyday life. We’re looking for people who are passionate about fashion, attentive to detail, and committed to delivering exceptional service — true brand ambassadors ready to bring the Flabelus world to life. YOUR MISSION AS SALES ASSISTANT You will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values. We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment. YOUR RESPONSIBILITIES 🛍️ Sales & Customer Experience Understand and work toward daily and monthly sales goals. Apply sales strategies defined by management. Offer warm, personalized, brand-aligned service. 👥 Teamwork & Collaboration Actively participate in team sales challenges. Support colleagues and maintain a positive, collaborative work environment. Communicate issues to the Manager and suggest improvements when needed. 📦 Store Operations & Organization Follow internal processes to ensure smooth daily operations. Support with stock organization and inventory control. Handle returns, online exchanges, and order follow-ups. 📝 Reporting & Maintenance Complete store documents (Excel reports, incident logs, stock tracking, etc.). Help maintain the store’s visual and operational standards. WHO ARE WE LOOKING FOR? Outgoing, friendly, and customer-focused personality. Passion for fashion and attention to detail. Positive, problem-solving attitude and eagerness to learn. Ability to multitask and work well in a team. Preferred: intermediate English level and experience in premium brands. WHAT MAKES YOU A “FLABELUS PERSON”? ✨ Positive mindset and problem-solving energy 📚 Sensitivity to art, fashion, and literature 🌱 Commitment to sustainability and conscious fashion 🤝 Team spirit, empathy, and collaboration 📢 Clear and honest communication 🏆 Passion for growth and exceeding expectations WHAT WE OFFER A creative, inspiring team with a strong sense of purpose A colorful, magical workplace with good vibes Real opportunities to grow within a fast-expanding international brand Exclusive discounts and team perks Ongoing training in product knowledge, customer experience, and brand values Are you ready to share our story, inspire others, and grow with us? Become part of the Flabelus universe.