Change Analyst
12 hours ago
Zaragoza
Job Responsibilities / Role • Youll work within a dedicated PRE Environment Governance and Change Management function responsible for maintaining operational stability, governance, and controlled change execution across PRE environments supporting the Sparrow programme., • This role combines technical change coordination, environment governance, deployment oversight, CAB facilitation, and operational risk management across complex enterprise technology platforms., • Youll work closely with infrastructure, application, testing, support, and programme teams to ensure all PRE activities are planned, governed, communicated, and executed safely within controlled operational windows. Responsibilities • Coordinating and governing changes, deployments, and testing activities across PRE environments to ensure operational stability and minimise disruption., • Facilitating daily PRE - Change Advisory Boards (CABs), including reviewing, assessing, approving, scheduling, and tracking changes and high-impact testing activities., • Maintaining integrated PRE change, deployment, and testing schedules across project and BAU activities., • Managing deployments and operational activities across multiple technologies including JAVA, AWS Cloud, Mainframe, middleware, and distributed platforms., • Supporting operational readiness through daily PRE health checks, governance reporting, and environment status communications., • Performing technical analysis of deployment or environment issues and coordinating resolution activities with support and engineering teams., • Ensuring high-impact changes and disruptive tests are appropriately risk assessed, communicated, and executed within approved governance windows., • Supporting governance and control of PRE data ingestion activities from PRO and MIG environments, ensuring compliance with data quality, masking, confidentiality, and operational stability requirements., • Coordinating with Incident Management, Monitoring, Environment Support, and project delivery teams to minimise operational risk during changes and deployments., • Verifying, validating, and maintaining implementation, rollback, contingency, and recovery plans for major changes., • Conducting post-implementation reviews and contributing to root cause analysis and continuous improvement activities., • Managing stakeholder relationships across internal technology teams, suppliers, programme teams, and operational governance forums., • Supporting operational policy enforcement, deployment standards, and PRE governance controls., • Co-ordinating Pre Production Performance tests on behalf of the certification office., • +5 years’ experience as IT Change Analyst, • Experience within Technical Change Management, Environment Management, Release Management, or IT Operations governance roles., • Experience coordinating software deployments and infrastructure changes across multiple technologies and platforms., • Previous experience working within an ITIL Service Management environment with strong understanding of Change, Incident, Problem, and Environment Management processes., • Experience facilitating governance forums such as CABs, operational reviews, or deployment planning meetings., • Strong understanding of operational risk, change governance, and deployment best practices within enterprise environments., • Ability to coordinate technical teams and stakeholders across complex delivery and operational landscapes., • Strong analytical, organisational, and problem-solving skills with excellent attention to detail., • Excellent written and verbal communication skills with experience managing stakeholder communications at multiple levels., • A proven understanding of multi-platform systems architecture (Ansible, WebSphere, Tomcat, AWS Cloud & Android / iOS), • ITIL Certification or equivalent, • Prince2 Certification or equivalent, • Experience in Scripting languages