Floor Manager/Manageress


21/10/20212 views

Floor Manager/Manageress

Position: Floor Manager (Restaurant)

Minimum salary: £25,600 per year


• To deliver superior service and maximize customer satisfaction.

• To respond efficiently and accurately to customer complaints.

• To regularly review food quality.

• To appraise staff performance and provide feedback to improve productivity.

• To ensure compliance with sanitation and safety regulations.

• To manage restaurant’s good image and suggest ways to improve it.

• To control operational costs and identify measures to cut waste.

• To train new and current employees on proper customer service practices.

• To implement policies and protocols that will maintain future restaurant operations.


• Minimum qualification: Bachelor’s Degree.

• Good knowledge of Thai food.

• Previous experience in a similar role.

• Willingness to work afternoons, evenings and weekends as required.

• Teamwork-oriented with outstanding leadership abilities.

• Excellent communication and interpersonal skills.

• Able to work on own initiative within a team environment.

• Able to demonstrate working knowledge of MS Office (Word and Excel).

• Bilingual English/ Thai a plus.

  • Experience
  • Languages
    English – Intermediate
    Thai – Intermediate
  • Employment
  • Schedule
    Tuesday to Sunday, 11am to 11pm (with 3 hours break)
  • Starting time
    Immediate start!

pin iconNewcastle upon Tyne, England

restaurant • 11-50 Employees

Hiring with us since October, 2021

Here, at Mantra, we ensure we deliver the best and freshest Thai food we can to keep to our high levels of quality because we care. Our passion is to show our hearts through our food and our service with a Thai smile.

default avatar icon
Hiring byIsara TreesahakiatActive 1 month ago

With your consent, we would like to use cookies and similar technologies to enhance your experience with our service. You can learn more about this in our Privacy Policy