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Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week ** Responsibilities:** - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas ** Requirements:** - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed ** Benefits:** - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
AJ Multi Services Limited is seeking a highly organized and efficient Sales Administrator to join our dynamic team. The successful candidate will support the sales department by providing administrative assistance, ensuring smooth communication between departments, and assisting in the coordination of sales activities to enhance business growth. This is an excellent opportunity for someone with a strong administrative background and a passion for sales support. Key Responsibilities: 1. Sales Support: Assist the sales team in preparing quotations, order forms, and proposals for clients. 2. Customer Service: Act as a liaison between the sales team and clients, ensuring prompt resolution of any queries or issues. 3. Order Processing: Manage order entries, track inventory levels, and process orders in a timely manner. 4. Data Management: Maintain accurate records of sales activities, customer information, and inventory in the company database. 5. Reporting: Generate regular sales reports for the management team, tracking sales performance, order status, and inventory levels. 6. Communication: Handle both internal and external communications, ensuring smooth communication with clients, vendors, and other departments. 7. Customer Invoicing: Prepare and process invoices, ensuring they are accurate and sent on time. 8. Administrative Duties: Provide general administrative support to the sales team, including scheduling meetings, managing sales calendars, and organizing sales events. ** Key Skills and Qualifications:** 1. Proven experience as a Sales Administrator or in a similar administrative role. 2. Strong organizational and multitasking abilities with attention to detail. 3. Excellent written and verbal communication skills. 4. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 5. Experience using CRM software and sales-related tools is a plus. 6. Ability to handle confidential information and manage customer data with discretion. 7. Strong problem-solving skills and ability to work under pressure. 8. A proactive, positive attitude and ability to work in a fast-paced environment. Education & Experience: A minimum of a RQF level 5 (or equivalent). A degree or certification in business administration or a related field is preferred. Prior experience in sales administration or a related role is desirable.
Job description Job Title: Runner Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a motivated and reliable Runner to join our team at our London branch. Vacancies: 4 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: - Ensuring smooth and efficient operations by assisting in various tasks, including but not limited to food and drink delivery, table setting, and general support to the front-of-house and kitchen teams - Communicating effectively with servers, kitchen staff, and management to fulfill guest requests and maintain a high standard of service - Assisting in maintaining cleanliness and organization in the dining area, including clearing and cleaning tables, and replenishing supplies as needed - Providing friendly and attentive service to guests, addressing any inquiries or concerns promptly and professionally - Assisting in other duties as assigned by management to support the overall success of the restaurant Requirements: - Previous experience in a similar role is preferred but not essential - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment while maintaining a positive attitude - Attention to detail and a proactive approach to problem-solving - Flexibility to work evenings, weekends, and holidays as needed - Turkish knowledge is considered an advantage Benefits : - Competitive hourly wage - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs - Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Work authorisation: - United Kingdom (required) Work Location: In person
As our Florist, you’ll be responsible for designing and preparing floral arrangements for a variety of occasions including weddings, corporate events, funerals, holidays, and daily orders. You’ll also assist in customer service, inventory management, and maintaining a clean and welcoming shop environment.
Job Description for a Housekeeper Companion Based in Loughton, Essex Position: Permanent Job Reference: MD778 Job Title: Housekeeper Companion Location: Loughton, Essex Pets: None Salary: £18-20 gross per hour Start Date: July 2025 Hours Required: Monday to Friday 10am to 3pm Driver: Prefer driver, though not essential Summary: We are seeking a compassionate, reliable, and detail-oriented Housekeeper Companion to support a very independent elderly couple in their 90s. This part-time role is based in a well-kept 3-bedroom semi-detached home with a bathroom, lounge, kitchen, and garden. The ideal candidate will take pride in maintaining a clean and organised home environment, while also offering light companionship and practical daily support. This is a perfect opportunity for someone with a gentle, kind, and happy demeanour, who enjoys building relationships and supporting older adults in maintaining their dignity and independence. Fluency in Greek is advantageous (as the couple are Greek), but not essential for the right person who can communicate with warmth and patience. Key Responsibilities Housekeeping: Perform thorough and regular cleaning of all rooms (kitchen, lounge, bathroom, bedrooms), hoovering, dusting, washing floors, and ironing. Laundry and Washing: Manage washing and ironing of clothes and linens. Meal Support: Assist with preparing and cooking meals or support the lady of the house in the kitchen, as she enjoys cooking. Companionship: Spend time with the couple, offering conversation, a friendly presence, and general emotional support. Light Assistance: Support with practical tasks like changing light bulbs or fetching shopping, which have become more challenging for them. Outings & Walks: Accompany the lady of the house on short local walks or assist with light errands. Requirements Experience in housekeeping, elderly care, or companion roles (formal or informal). Kind, patient, and friendly personality, with a positive and respectful attitude. Ability to encourage independence rather than take over tasks unnecessarily. Trustworthy and reliable, with good references. Ability to work unsupervised and use initiative. Basic understanding of elderly wellbeing, including medication reminders and monitoring. Fluent in English with strong communication skills. Desirable: Previous experience working with elderly individuals or in domiciliary support. A background in cleaning roles with a focus on detail and hygiene. Basic cooking skills or enjoyment of food preparation. Benefits Meaningful and rewarding role supporting a wonderful couple in maintaining their lifestyle. Regular working hours (daily visits), with opportunity to build a trusted, long-term relationship. Friendly and respectful home environment. Supportive family in the background ensuring open communication and continuity. Opportunity to truly make a difference in the lives of two elderly people who value their independence and companionship. HomeOrganisers Ltd acting as an Employment Agency for this permanent position. Along with your CV, you must also have an up to date DBS or be willing to obtain, along with a minimum of 2 last / current employer professional referees that are immediately contactable. Apply for this job Please quote job reference number MD778
We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our patrons while ensuring a welcoming atmosphere. Your role will involve preparing and serving beverages, maintaining cleanliness, and contributing to the overall guest experience. Responsibilities Prepare and serve a variety of alcoholic and non-alcoholic beverages in accordance with established recipes and standards. Engage with customers, taking orders and providing recommendations to enhance their experience. Maintain cleanliness and organisation of the bar area, including washing glassware and cleaning surfaces. Ensure compliance with food safety regulations and responsible alcohol service practices. Handle cash transactions accurately, demonstrating basic maths skills for processing payments. Collaborate with kitchen staff to ensure timely service of food orders when applicable. Manage time effectively during busy periods to ensure efficient service delivery. Assist in restocking supplies as needed and report any inventory shortages to management. Qualifications Previous experience in a restaurant or bar setting is preferred but not essential; training will be provided. Strong interpersonal skills with a passion for hospitality and customer service. Basic maths skills for handling cash transactions accurately. Knowledge of food safety practices is advantageous. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. Excellent time management skills to prioritise tasks effectively during busy shifts. A positive attitude and willingness to help both customers and team members alike. Join us in creating memorable experiences for our guests while working in a dynamic team environment! Job Types: Full-time, Part-time, Permanent Pay: £11.00-£13.00 per hour Expected hours: 30 – 50 per week Additional pay: Loyalty bonus Performance bonus Benefits: Company pension Discounted or free food Employee discount Store discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Night shift Overtime Weekend availability
Lead Waiter / Waitress Job Description: As a Lead Waiter/Waitress at Crudo, you are responsible for overseeing the service staff and ensuring that all aspects of the dining experience meet our high standards. You will assist with training new staff, manage customer interactions, and help coordinate service to ensure a seamless operation. Responsibilities: - Service Execution & Leadership: Serve food and beverages promptly and accurately and support other members of the wait staff during shifts - Training: Assist in training new wait staff on service protocols and customer service standards. - Service Oversight: Monitor and ensure timely delivery of orders and address any service issues. - Customer Engagement: Handle complex customer inquiries and complaints, ensuring a positive dining experience. - Quality Control: Ensure that food and beverages are presented according to restaurant standards. - Shift Coordination: Help coordinate shift activities and assignments to ensure efficient service. - Reporting: Provide feedback to management on service issues, staff performance, and customer feedback. Progression to Restaurant Supervisor: - Demonstrate strong leadership and organisational skills. - Successfully train and mentor new staff members. - Show proficiency in managing service operations and addressing customer issues effectively. - Exhibit a deep understanding of restaurant operations and the ability to take initiative.
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
Role: Licenced Conveyancer Salary: £40,000 - £55,000 Location: Streatham Times: Monday to Friday 9am – 5pm (Hybrid working) Licenced Conveyancer – job role A great Licenced conveyancer opportunity has come to light and our client are a reputable name when it comes to conveyancing matters and are currently looking for conveyancing assistants to be part of their successful team. Duties · You will deal effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, in order to provide advice and assistance · You will be responsible for chasing various documentation, ID, mortgage offers and searches · You will ensure that you and junior team members keep any third party web sites up to date in real time in line with third party requirements · You will ensure our clients and introducers of business receive the best possible service at all times to ensure we receive excellent feedback and repeat business · You will prepare the necessary documentation as required with the conveyancing process in line with our policies and procedures · You will prepare the completion packs for the accounts department, to include completion statements and invoices · You will deal with Post Exchange matters as directed by your team manager · You will be responsible for completions on the day of completion · You will ensure that you and junior team members comply with all company policies and procedures ensuring breaches do not occur, should a breach occur you will help to rectify this immediately · Any other administrative duties required to assist your team and other teams should the need arise Essential skills · At least 2 years solid experience working as a Conveyancing fee earner · Strong administrative skills gained in an office environment · Excellent attention to detail · Good telephone manner · Conversant in Microsoft office · Highly organised · Willingness to learn new skills · Experience of using a case management system · Confident in building and maintaining business relationships through excellent communication and service delivery
- To provide assistance and support to our Director with the Day- to-day operation hoof the property in order to achieve the highest service standard and complete guest satisfaction. - analyses demand and decides on type, standard and cost of services to be offered. - determines financial, staffing, material and other short- and long-term needs - ensures physical comfort of residents or passengers and makes special - arrangements for children, the elderly and the infirm if required - To recruit, engage and retain our customer through effective performance - management, and to assist with the daily admin according to company policy and procedures. - deputise for the Director as required
We’re a small, growing consultancy specializing in property management. We’re looking for a motivated individual to assist with office admin tasks and property management on a part-time basis. Key Responsibilities: Answering emails and phone calls Managing documents and working with Excel Assisting with scheduling and conducting site visits to properties Liaising with contractors and tenants when required Key Requirements: Strong communication and organizational skills Proficiency in Microsoft Office (Excel) Flexible and able to manage multiple tasks Occasional property site visits Ideal for students or those seeking part-time work Flexible hours, great for students
Full time job ladies clothing store croydon
Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.
We have a fantastic opportunity for a motivated and hardworking Assistant bar manager for a private hire venue. With guest satisfaction at the forefront of what we do, you will assist in the smooth and efficient running of corporate events, birthday parties and weddings working alongside the bar manager to consistently deliver a high standard of service and customer satisfaction. You must have Experiance in helping to manage a busy bar and events such as weddings and corporate events.
Airfreight Operations Specialist – Join Our Specialist Team in Hounslow Salary: Up to £34,000 (DOE) + Pension & Perks | Full-Time | Monday to Friday Are you looking to take the next step in your airfreight career? We’re a growing, dynamic team specialising in Dangerous Goods airfreight, and we're seeking an experienced and motivated Operations Specialist to join us at our Hounslow office. Why Join Us? You’ll be part of a collaborative and skilled team, managing complex shipments across air, road, and sea. This is a great opportunity for someone who thrives in a fast-paced environment and is looking for long-term career growth in a specialist field. Key Responsibilities: Manage door-to-door airfreight shipments (import and export) Act as the main point of contact for customers and agents Book airfreight shipments and monitor tracking and updates Process customer and supplier invoices accurately and on time Assist with packing, documentation, warehousing, and local collections and deliveries as needed. Handle freight up to 30kg as required. What We're Looking For: Minimum 2 years’ experience in airfreight/logistics with a freight forwarder Dangerous Goods (DG/IATA) certification preferred Confident using MS Word, Excel, and Gmail Strong communication skills and attention to detail Able to work independently and as part of a team Full UK driving licence Must be able to commute to Hounslow What We Offer: Competitive salary up to £34,000 depending on experience Company pension scheme Ongoing training and development A supportive and experienced team environment If you're passionate about logistics and ready to take on a key role in a niche sector, we’d love to hear from you.
🌟 Office Manager (With Visa Sponsorship) – Mycash Limited 🌟 📍 Location: London (Ilford) 💼 Salary: £39,000 per annum 🕒 Hours: 37.5 hours/week (Full-Time, Mon–Fri) 📄 Visa Sponsorship Available: Skilled Worker Route. Mycash Limited, a growing business consultancy based in London, is seeking a highly organised, detail-oriented Office Manager to lead our day-to-day office operations. This is an exciting opportunity for a driven individual to join a dynamic team and support business growth and efficiency. 🔧 Key Responsibilities: Manage daily office functions and administrative support Schedule meetings and coordinate team logistics Liaise with clients and vendors Maintain records, process invoices, and support compliance Assist with business consultancy projects and reporting 🧩 Requirements: Minimum 3 years’ experience in an Office Manager or senior admin role Excellent communication, problem-solving, and organisational skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Experience in a consultancy/business environment preferred Degree in Business Administration or similar (or equivalent experience) ✨ What We Offer: Competitive salary Career development in a fast-growing company Friendly and professional working environment Skilled Worker Visa sponsorship (CoS provided if eligible) 📍 Location: Ilford, London– Office-based role Ready to take the next step in your career with a company that values efficiency and growth? Apply now – sponsorship available for the right candidate!
** 📢 Job Posting:** Marketing Executive 📍 Location: London, United Kingdom 🏢 Company: Skyedia Ltd 🕒 Job Type: Full-Time 💷 Salary: £31,000 – £35,000 per year + Performance Bonus ** 🗓 Expected Start Date:** 01 August 2025 **About Us** Skyedia Ltd is a UK-based creative and event-focused company delivering media representation, branding, and campaign management services. We specialize in creating high-impact content and promotional strategies across industries, from live events to digital campaigns. **🔧 Key Responsibilities:** - Plan and manage marketing campaigns across digital platforms (Facebook, Instagram, TikTok, etc.). - Create and schedule engaging content, ensuring alignment with brand voice and goals. - Monitor and analyze campaign performance metrics, and optimize strategies for better reach and conversion. - Collaborate with designers and content creators to produce high-quality visuals and videos. - Support event marketing, brand partnerships, and public-facing promotions. - Maintain and grow the company’s social media presence and assist in brand storytelling. **🎓 Required Skills & Qualifications:** - 1–2 years of experience in digital marketing, content creation, or media campaigns. - Strong written and verbal communication skills in English. - Working knowledge of tools like Meta Business Suite, Canva, or basic video editing apps. - Creativity, attention to detail, and an understanding of audience engagement strategies. - A degree in Marketing, Media, Communications, or a related field is preferred but not mandatory. **🌟 What We Offer:** - £31,000 – £35,000 per year + performance-based bonus - UK Skilled Worker visa sponsorship (if applicable) - Hybrid or flexible working options - A creative and collaborative work environment - Opportunities to contribute to events, brand campaigns, and media content development - Room for professional growth in a dynamic company **If you’re a motivated professional with a passion, we’d love to hear from you!** **📩** Apply Now!
job Title: Part-Time Office Administrator Schedule: Monday to Friday, with occasional Saturdays Position Type: Part-Time (Potential to become Full-Time) About Us: We are a dynamic and client-focused mortgage brokerage firm dedicated to helping individuals and families secure the best mortgage solutions. As our business continues to grow, we are looking for a reliable and detail-oriented Office Administrator to join our team. Job Summary: The Office Administrator will play a key role in supporting the day-to-day operations of the office. This position requires excellent organizational skills, strong communication abilities, and a proactive attitude. The ideal candidate will be comfortable working in a fast-paced environment and eager to grow with the company. Key Responsibilities: Provide administrative support to mortgage brokers and office staff Answer and direct phone calls and emails in a professional manner Schedule client appointments and manage calendars Prepare and organize client files and documentation Liaise with lenders, solicitors, and clients as needed Maintain office supplies and ensure the office is well-organized Assist with data entry and CRM updates Handle incoming and outgoing mail Support marketing and client outreach efforts as required Requirements: Previous administrative or office experience preferred Strong organizational and multitasking skills Excellent written and verbal communication Proficiency in Microsoft Office and basic computer skills Ability to work independently and as part of a team High attention to detail and accuracy Experience in the mortgage or financial services industry is an asset but not required Working Hours: Part-time: Monday to Friday (flexible hours), with occasional Saturdays Potential to transition into a full-time role based on performance and business needs Benefits: Opportunity for career growth Supportive and collaborative team environment Training provided Potential for full-time employment with added responsibilities
We are looking for dedicated and skilled Assistant Bakers. You will be a key player in our production team, working closely with our head bakers. This is an opportunity to be part of a growing group where your contribution will directly impact the success of our bakery offerings. Please note - this role works through the night as the production takes place between 10pm and 8am to enable the delivery of fresh items to the sites daily. Key Responsibilities: - A solid understanding of baking techniques, ensuring consistency in every batch. - Commit to a detailed and consistent methodology in the size, shape, and texture of baked goods, maintaining high standards. - Prioritise tasks and manage time efficiently to meet production schedules. - Adhere to proper food handling, sanitation, and cleanliness standards at all times. Requirements: - A true passion for working with dough which shines through in your work. - Ability to handle the physical demands of the job, including standing for long periods and working through the night. - Demonstrate reliability and honesty, showing up on time and ready to contribute to the team. - You have everything you need to work in the UK. We are not yet set up to offer sponsorship(but we are working on it). Why Join Us? - A chance to learn and grow your baking skills under the guidance of experienced bakers. - Access to wages ahead of pay dates via Wagestream. - Group dining discounts across our businesses and partner groups. - Staff meals served daily. - Refreshments during shift.
Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract
We are seeking a talented and experienced Sous Chef to lead our kitchen team in delivering exceptional culinary experiences. The ideal candidate will possess a strong background in culinary arts, with a passion for food production and hospitality. Duties: Support and Assist the Head Chef: Help manage daily kitchen operations and lead the team in the Head Chef's absence. Collaborate on menu creation and recipe development. Supervision and Training: Oversee kitchen staff, ensuring they follow recipes and maintain standards. Train new team members and provide ongoing coaching. Quality Control: Ensure every dish meets quality and presentation standards. Maintain high standards of hygiene and food safety. Inventory and Supplies: Manage inventory levels and ensure supplies are stocked. Innovation and Creativity: Keep up with food trends and bring fresh ideas to the table. Contribute to special menus, events, and seasonal changes. What We Offer: Competitive salary and benefits package. A dynamic and energetic work atmosphere. Opportunities for professional growth and development. What We Need: Proven experience as a Sous Chef or in a similar role in a pub or high-paced kitchen. Strong leadership skills and a creative culinary vision. Commitment to quality and excellence in every dish.
Manage the shop's daily activities, ensuring smooth opening and closing procedures, and maintaining high standards of cleanliness and organization. Lead, supervise, and coordinate the work of team members, fostering a positive and efficient work environment. Handle customer enquiries, feedback, and complaints professionally and efficiently, ensuring a high level of customer satisfaction. Oversee stock control, order supplies timely, and manage inventory to prevent shortages or overstocking. Monitor portion sizes to maintain consistency in food quality and minimize waste. Ensure strict adherence to food safety regulations and health and safety standards within the shop. Create staff rotas and manage shift coverage effectively to meet business needs. Assist in budgeting, monitor sales performance, and implement strategies to achieve financial targets.