Business improvement jobs in HertfordCreate job alerts

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

One of the UK's largest Property Management companies, Residential Management Group are currently recruiting for a Credit controller to join our team. This is a fantastic opportunity for a strong administrator who thrives in a fast-paced environment and is looking to develop their career within a well-established organisation. Where will I be working? This is a full-time office based role working at our offices in Hoddesdon (EN11 0DR) Key Responsibilities: • Support the Debt Recovery Team Leader in delivering efficient services to Back Office and Property Managers., • Manage relationships with Property Managers and schedule quarterly review meetings., • Analyse and resolve operational issues to minimise business impact., • Produce reports to identify trends, potential problems, and opportunities for performance improvement., • Assist in developing and maintaining procedures and systems to support operational delivery., • Resolve customer queries escalated from Property Managers and external debt collection solicitors., • Strong administrative skills with excellent attention to detail., • Previous experience in Credit Control or Debt Recovery is highly advantageous., • Comfortable working to SLAs and deadlines., • Excellent communication skills, both written and verbal., • Confident problem solver with strong analytical skills., • Intermediate Excel skills and ability to interpret data effectively., • Experience using Microsoft Outlook and Excel to an intermediate/advanced level. You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Wood is currently seeking a HSSE Advisor to join its project management team on a Pharmaceutical Plant in the Hertfordshire area. We are keen to hear from professionals with a genuine passion to make a difference combined with a keen eye for sensible risk management and a result focused approach. This is a site based position and we are open to Staff or PSC Basis. Requirement to be in the office 4 days per week. Description for Internal Candidates Remarkable people, trusted by clients to design and advance the world Wood is currently seeking a HSSE Advisor to join its project management team on a Pharmaceutical Plant in the Hertfordshire area. We are keen to hear from professionals with a genuine passion to make a difference combined with a keen eye for sensible risk management and a result focused approach. This is a site based position and we are open to Staff or PSC Basis. Requirement to be in the office 4 days per week. The role will support a EPCm Services contract across a portfolio of project scopes with varying degrees of size / complexity and candidates should have some experience practicing HSE in an industrial setting and bring fresh ideas to counteract typical HSE challenges encountered on multi discipline / contractor construction projects in a highly regulated environment. A forward-thinking approach is needed along with the ability to align stakeholders to common goals. The successful candidate will be responsible for the provision of timely advice and guidance on all matters pertaining to Health, Safety and the Environment with respect to Legislation, Company Policy / Management System and Client requirements, thereby ensuring business HSE risks are identified and eliminated or mitigated. Reporting to the contract based HSSE Manager, the successful candidate will also form part of the Wood UK Operations HSSE Team and therefore have access to an extensive support network. Training and development will be provided to ensure candidates succeed in this role along with opportunity to progress your career in a recognised global business. A competitive salary and benefits package is also offered. Designing the future. Transforming the world. What we can offer • Meaningful and interesting projects delivered to leaders of industry across renewables and emerging energy sectors, • Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice, • Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market, • Flexible benefits package; inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle, • Commitment to continued professional development; development plans that are tailored to your individual needs and interests, • Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Responsibilities for Internal Candidates • Support management with the development and maintaining of a contract level HSE risks and opportunities register ensuring control measure implementation., • Provide input into establishing HSE objectives and targets within area of responsibility supporting HSE Manager in monitoring actual performance against agreed metrics., • Support the development, maintenance and communication of an effective HSE Execution Plan and support consistent implementation on project scope delivery., • Support the HSE / Construction / Engineering Managers in complying with relevant legal requirements including the CDM Regulations., • Ensure HSE interface requirements are identified and effectively addressed during construction., • Assist the development of scope specific Construction Phase Plans and coordinate implementation within scope of responsibility., • Carry out periodic HSE performance reviews within area of responsibility ensuring relevant information is reported to internal / external stakeholders and improvement opportunities highlighted, as required., • Implement HSE improvement plan actions as instructed by the HSE Manager., • Coordinate consistent implementation of the audit program across the projects ensuring improvement opportunities are captured., • Supporting HSE incident investigations ensuring the appropriate reporting requirements are undertaken and learning appropriately utilized., • Support the task risk assessment and method statement process ensuring foreseeable HSE risks are identified and effectively controlled., • Support the health risk assessment within area of responsibility and ensure effective controls are communicated and deployed., • Ensure environmental aspects and impacts are identified and effective arrangements deployed to minimize negative environmental impact., • Ensuring that emergency response arrangements are in place and are communicated to all personnel; ensuring that project requirements align with Client requirements if these take precedence., • Liaising with and building positive relationships with external stakeholders such as client, Sub Contractor and Employee HSE Reps., • Attendance and participation at project HSE meetings, workshops and forums as directed by the HSE Manager, ensuring actions are adequately progressed., • Promoting workforce involvement in all HSE activities, initiatives and programs., • Assist with the identification of HSSE training needs and monitor delivery and recording., • Support consistent and effective implementation of the safety recognition program., • As directed by the HSSE Manager, support safety matters relevant to the project stage gate deliverables. Qualifications for Internal Candidates What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. Qualifications: • NEBOSH General Certificate, • NVQ Level 4 IOSH (desirable), • C&G, ONC/HNC or equivalent in Technical, HSE or related industry Knowledge, skills and experience: • Post qualification experience in a technical role, or association with HSE role in another industry, • Experience working in the highly regulated sector ideally with some exposure to construction projects., • Some past experience operating in a pharmaceutical environment would be beneficial., • Familiar with industry guidance and HSE regulations, including CDM and Good Manufacturing Practice., • Knowledge of investigation techniques with some experience applying such techniques., • Good planning and organisational skills, • Effective/competent MS Office Suite User, • High level of communication skills in both written and spoken format Personal attributes: • Effective 2-way communicator, comfortable with presentation information and able to build strong working relationships with peers., • Comfortable in both client and other 3rd party environments; able to build working relationship with stakeholders., • Demonstrable commitment to company and client values, • Commitment to continuous improvement., • Positive safety culture champion., • Good communication and team-working skills, • Genuine commitment to HSE and in particular safety and assurance and the need to drive down incidents across the industry., • Trustworthy and approachable Same Posting Description for Internal and External Candidates

One of the UK's largest Property Management companies, Residential Management Group are currently recruiting for a Credit controller to join our team. This is a fantastic opportunity for a strong administrator who thrives in a fast-paced environment and is looking to develop their career within a well-established organisation. Where will I be working? This is a full-time office based role working at our offices in Hoddesdon (EN11 0DR) Key Responsibilities: Support the Debt Recovery Team Leader in delivering efficient services to Back Office and Property Managers. Manage relationships with Property Managers and schedule quarterly review meetings. Analyse and resolve operational issues to minimise business impact. Produce reports to identify trends, potential problems, and opportunities for performance improvement. Assist in developing and maintaining procedures and systems to support operational delivery. Resolve customer queries escalated from Property Managers and external debt collection solicitors. Provide support to other teams and managers as required. What We're Looking For: Strong administrative skills with excellent attention to detail. Previous experience in Credit Control or Debt Recovery is highly advantageous. Comfortable working to SLAs and deadlines. Excellent communication skills, both written and verbal. Confident problem solver with strong analytical skills. Intermediate Excel skills and ability to interpret data effectively. Experience using Microsoft Outlook and Excel to an intermediate/advanced level. Flexible and resilient, with the ability to adapt to changing business needs. What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Wood is currently seeking a Senior HSE Advisor to join its project management team on a Pharmaceutical Plant in the Hertfordshire area. We are keen to hear from professionals with a genuine passion to make a difference combined with a keen eye for sensible risk management and a result focused approach. This is a site based position and we are open to Staff or PSC Basis. Requirement to be in the office 4 days per week. Description for Internal Candidates Remarkable people, trusted by clients to design and advance the world Wood is currently seeking a HSSE Advisor to join its project management team on a Pharmaceutical Plant in the Hertfordshire area. We are keen to hear from professionals with a genuine passion to make a difference combined with a keen eye for sensible risk management and a result focused approach. This is a site based position and we are open to Staff or PSC Basis. Requirement to be in the office 4 days per week. The role will support a EPCm Services contract across a portfolio of project scopes with varying degrees of size / complexity and candidates should have some experience practicing HSE in an industrial setting and bring fresh ideas to counteract typical HSE challenges encountered on multi discipline / contractor construction projects in a highly regulated environment. A forward-thinking approach is needed along with the ability to align stakeholders to common goals. The successful candidate will be responsible for the provision of timely advice and guidance on all matters pertaining to Health, Safety and the Environment with respect to Legislation, Company Policy / Management System and Client requirements, thereby ensuring business HSE risks are identified and eliminated or mitigated. Reporting to the contract based HSSE Manager, the successful candidate will also form part of the Wood UK Operations HSSE Team and therefore have access to an extensive support network. Training and development will be provided to ensure candidates succeed in this role along with opportunity to progress your career in a recognised global business. A competitive salary and benefits package is also offered. Designing the future. Transforming the world. What we can offer • Meaningful and interesting projects delivered to leaders of industry across renewables and emerging energy sectors, • Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice, • Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market, • Flexible benefits package; inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle, • Commitment to continued professional development; development plans that are tailored to your individual needs and interests, • Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession Responsibilities for Internal Candidates • Support management with the development and maintaining of a contract level HSE risks and opportunities register ensuring control measure implementation., • Provide input into establishing HSE objectives and targets within area of responsibility supporting HSE Manager in monitoring actual performance against agreed metrics., • Support the development, maintenance and communication of an effective HSE Execution Plan and support consistent implementation on project scope delivery., • Support the HSE / Construction / Engineering Managers in complying with relevant legal requirements including the CDM Regulations., • Ensure HSE interface requirements are identified and effectively addressed during construction., • Assist the development of scope specific Construction Phase Plans and coordinate implementation within scope of responsibility., • Carry out periodic HSE performance reviews within area of responsibility ensuring relevant information is reported to internal / external stakeholders and improvement opportunities highlighted, as required., • Implement HSE improvement plan actions as instructed by the HSE Manager., • Coordinate consistent implementation of the audit program across the projects ensuring improvement opportunities are captured., • Supporting HSE incident investigations ensuring the appropriate reporting requirements are undertaken and learning appropriately utilized., • Support the task risk assessment and method statement process ensuring foreseeable HSE risks are identified and effectively controlled., • Support the health risk assessment within area of responsibility and ensure effective controls are communicated and deployed., • Ensure environmental aspects and impacts are identified and effective arrangements deployed to minimize negative environmental impact., • Ensuring that emergency response arrangements are in place and are communicated to all personnel; ensuring that project requirements align with Client requirements if these take precedence., • Liaising with and building positive relationships with external stakeholders such as client, Sub Contractor and Employee HSE Reps., • Attendance and participation at project HSE meetings, workshops and forums as directed by the HSE Manager, ensuring actions are adequately progressed., • Promoting workforce involvement in all HSE activities, initiatives and programs., • Assist with the identification of HSSE training needs and monitor delivery and recording., • Support consistent and effective implementation of the safety recognition program., • As directed by the HSSE Manager, support safety matters relevant to the project stage gate deliverables. Qualifications for Internal Candidates What makes you remarkable? At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. Qualifications: • NEBOSH General Certificate, • NVQ Level 4 IOSH (desirable), • C&G, ONC/HNC or equivalent in Technical, HSE or related industry Knowledge, skills and experience: • Post qualification experience in a technical role, or association with HSE role in another industry, • Experience working in the highly regulated sector ideally with some exposure to construction projects., • Some past experience operating in a pharmaceutical environment would be beneficial., • Familiar with industry guidance and HSE regulations, including CDM and Good Manufacturing Practice., • Knowledge of investigation techniques with some experience applying such techniques., • Good planning and organisational skills, • Effective/competent MS Office Suite User, • High level of communication skills in both written and spoken format Personal attributes: • Effective 2-way communicator, comfortable with presentation information and able to build strong working relationships with peers., • Comfortable in both client and other 3rd party environments; able to build working relationship with stakeholders., • Demonstrable commitment to company and client values, • Commitment to continuous improvement., • Positive safety culture champion., • Good communication and team-working skills, • Genuine commitment to HSE and in particular safety and assurance and the need to drive down incidents across the industry., • Trustworthy and approachable Same Posting Description for Internal and External Candidates

Procurement Manager – 36 hours per week Monday to Friday - Salary £47,525 per annum - Location Ware - Holiday Entitlement - 25 Days per annum pro rata, Closing date: 7th October 2025 @ Midday. We are currently recruiting a Procurement Manager for Hertford Regional College (HRC) to overseeing all aspects of the procurement process, from sourcing suppliers to negotiating contracts and managing supplier relationships. About HRC HRC are a vibrant, dynamic further education college, Ofsted graded Good, with students across two campuses, with ambitious growth and development targets. HRC put people first – students, staff, the organisations that they partner with, and the local communities that they serve. The HRC goal is to create a supportive environment for all staff in which they can develop their skills, progress their career and make a real difference in their local community. HRC ethos is evident in everything that they do and are always looking for new colleagues who share the HRC vision and values. As part of the HRC team, you will benefit from fantastic on-site facilities, exciting opportunities for career progression and relevant training opportunities to help you gain the additional skills that you need to reach your full potential. About the Role We are seeking a proactive and strategic Procurement Lead to oversee the College’s procurement activities. In this role, you will develop and implement procurement strategies aligned with institutional goals, lead supplier evaluations and tender processes, and manage contracts to ensure value and compliance. You will collaborate closely with internal teams and senior stakeholders across academic and business areas, maintaining strong supplier relationships and driving cost-effective, high-quality outcomes. Your expertise will support continuous improvement and contribute to the overall success of the College’s operational and strategic objectives. About You The ideal candidate would be an experienced procurement professional with a strong background in supplier relationship management, tender processes, and public contracts. Holding CIPS qualification- minimum level 4 and GCSEs (or equivalent Level 2 qualifications) in English and Maths, you will bring a solid foundation in procurement best practices, planning techniques, and risk management. With proven experience as a Procurement Manager, you’ll have the ability to lead complex procurement projects, negotiate effectively, and deliver value-driven outcomes that support organisational goals. If all the above sounds great and you are seeking a rewarding career where no two days will ever be the same look no further and come join Hertford Regional College! Please include a supporting statement outlining how your skills and relevant experience make you the perfect match for the role. All applications will be measured against the essential criteria , please make sure relevant information is provided in your CV/ supporting statement. We reserve the right to close the vacancy early before the closing date. For further information please call 01992 411547

Ecommerce Manager Location – Widford, Hertfordshire Pretty Lavish continues to emerge within the fashion industry, bridging the gap between high street and designer brands. Recognised for sophisticated occasionwear, luxury knitwear and modern bridesmaid collections, the brand blends timeless design with affordable luxury. Nobl menswear complements this with a contemporary twist on classic — minimalist, versatile pieces crafted with a focus on quality, longevity and fit. Together, the brands share a mission to design consciously, inspire confidence, and deliver exceptional customer experiences across every touchpoint. You will be employed by Pretty Lavish. As part of your role, you will support and perform duties for both Pretty Lavish and Nobl. Purpose of the Role: The Ecommerce Manager will drive the online performance of Pretty Lavish and Nobl, owning trading strategy, website optimisation, and customer journey enhancements across both brands. Reporting to the Head of Marketing, this role combines commercial acumen with digital expertise to deliver revenue growth, optimise conversion, and lead continuous improvements to the Shopify Plus platforms. The role partners closely with Marketing, Buying, Merchandising, and Customer Care teams to ensure all digital activity aligns with brand vision and business objectives. How the role fits: The Ecommerce Manager serves as the commercial and performance counterpart to the Marketing leadership team - translating brand campaigns and creative strategy into measurable digital success. Together, these teams drive both storytelling and sales, delivering growth and elevating the customer experience for Pretty Lavish and Nobl. Key Responsibilities: E-commerce Trading and Commercial Performance • Define, develop, and implement a trading strategy that drives sales, conversion, and profitability across both brands., • Lead weekly trading reviews, presenting actionable insights on site performance, traffic sources, product sell-through, and conversion trends., • Manage promotional planning and execution in line with campaign calendars and stock positions., • Collaborate with Buying and Merchandising to optimise product availability and reduce overstock or markdown risk., • Conduct regular competitor and market analysis to ensure pricing, proposition, and onsite experience remain best-in-class., • Leverage Swap Commerce and other post-purchase tools to optimise returns processes and conversion from exchanges. Website Development and Optimisation • Manage the day-to-day performance of both Shopify stores, ensuring an exceptional onsite experience., • Contribute to the ecommerce roadmap, identifying opportunities for UX, speed, and navigation improvements., • Lead CRO initiatives including A/B testing, heat-mapping, and funnel analysis to drive incremental gains in conversion and AOV., • Collaborate with development and third-party partners to scope and deliver new functionality., • Ensure a best-in-class mobile experience and support continuous improvement of the app environment., • Utilise Advanced Commerce to manage on-site product sequencing, personalisation, and automation rules. Customer Experience and Retention • Champion data-driven improvements to the customer journey, from product discovery to checkout., • Work with Customer Care to analyse returns and feedback, implementing initiatives that reduce return rates and improve satisfaction., • Support the implementation of personalisation and product recommendation tools to enhance engagement and loyalty., • Maintain consistent brand standards across content, imagery, and product presentation. Data, Insight & Reporting • Track and analyse key ecommerce KPIs including conversion rate, AOV, LTV, bounce rate, and customer acquisition trends., • Produce regular performance reports and insights for senior leadership using tools such as Looker Studio, Google Analytics 4 and other analysis tools.., • Ensure accurate GA4 tracking and collaborate with marketing agencies on attribution and data integrity., • Partner with the Marketing team to evaluate onsite performance of campaign activity and optimise landing experiences. Collaboration and Team Development • Partner with the Head of Marketing to align site trading activity with campaign, brand, and growth objectives., • Collaborate cross-functionally with Buying, Operations, Marketing, and Logistics teams to ensure seamless product launches., • Manage relationships with platform partners, developers, and CRO/SEO agencies., • Line-manage and develop the E-commerce Executive, supporting their growth and day-to-day execution. Qualifications, Skills and Experience: • Proven experience in a direct-to-consumer ecommerce role, ideally within fashion or lifestyle., • Strong understanding of Shopify Plus, ecommerce analytics, and trading principles., • Demonstrable success in CRO, UX, and onsite optimisation., • Proficiency in tools such as Advanced Commerce, Swap Commerce, Looker Studio, Google Analytics 4, Sweet Analytics, and Triple Whale., • Data-driven mindset with proficiency in Excel and dashboard creation., • Experience working cross-functionally with marketing, buying, and development teams., • Strong commercial awareness, attention to detail, and ability to prioritise effectively., • Passionate about fashion, digital innovation, and creating exceptional customer experiences. Our ‘Pretty Positive’ Perks • Idyllic Countryside Head Office – in the leafy village of Widford, Hertfordshire, • Hybrid Working, • Early finish Fridays - last Friday of every month, • Generous Staff Discount – 50% for you, 20% for your friends and family, • Birthday Day – your birthday off every year after one year service, • Start-up Culture –the chance to make a real impact to a fast-growing company

About Us: Location: Hatfield Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to forge a clear path ahead to achieve lasting success, whilst leaving a positive impact. Embracing our values strengthens our relationship with our customers and helps define our collective identity. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management to hold the store in their absence. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively listening, and confidently offering individual bespoke advice., • You lead with and deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You achieve high productivity and motivate colleagues to seize each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • You support management to train store colleagues, utilising the business tools and resources to drive success and encourage peer trust., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo, Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • You will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

The Associate Director, Business Development plays a pivotal role in expanding ECRI's reach and impact in the European Middle East & Africa (EMEA) region. You will be responsible for developing and executing strategic business development plans in the fields of Patient Safety and Quality Improvement

DHL, an award winning leading supply chain business is seeking an experienced Transport Planner to play a vital role ensuring continuous improvement of planning processes within the transport department. Transport Planner - based Stoke on Trent. Receiving data CSV files and importing into the Transp

Continuous improvement of our approach and ability to collaborate cross-functions. Supporting and stretching Tesco product partners to support unlocking stretching site financial business improvements, supporting return on investment programmes. Being an active member across the Tesco group, supplyi

Continuous improvement of our approach and ability to collaborate cross-functions. Experience of delivering results using Business Improvement techniques. Experience within leading teams through business process changes and site improvement plans.

Delivering accurate and timely financial information and establishing and maintaining a robust control environment and a culture of continuous improvement; coordinating the financial business planning. As part of the Senior Management Team, you will be tasked with leading the Business Financial Cont

Delivering accurate and timely financial information and establishing and maintaining a robust control environment and a culture of continuous improvement; coordinating the financial business planning, control, and budgeting processes. Preparation of financial evaluations (forecasts, capital investm

Are you a Permit Officer looking for an interesting and varied role where you will take ownership of delivery on a key business contract for the UK's leading FM company? On offer is a fantastic opportunity where you will be based permanently onsite and drive continuous improvement, as well as underg

M Group Services is hiring a Group Business Improvement Manager to support the COO in driving strategic development and performance improvement. The role involves leading projects, developing strategy, and turning business plans into action.

Business Improvement Leader page is loaded## Business Improvement Leaderlocations: Solihulltime type: Full timeposted on: Posted Todayjob requisition id: JR6143347## Job DescriptionBusiness Improvement LeaderSolihullFull timeAt Rolls-Royce we are proud to be a business that h

Business Data Improvement Specialist. Get notified about new Business Improvement Specialist jobs in. Business Improvement & Systems Specialist.

Skills: Project Management Reservations Platforms Business Process Management Business Improvement Systems. Job title: Business Change and Process Improvement Manager. A key focus on Business Process Management, identifying opportunities for improvements, evaluating existing workflows and recommend

Business Information Systems, Business Information Technology). Record & document business process workflows. Studying for a third-level qualification in a relevant Business IT discipline (e.

We're looking for a strategic and collaborative Business Improvement Manager to lead initiatives that enhance efficiency, streamline processes, and boost performance across our Client Experience and Operations teams. Technology & Ways of Working: Identify and implement improvements with cross-functi