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Please note that interviews are expected to be held on Wednesday 12th November 2025. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department This is a key role within Finance Department, reporting to the Head of Income and Collections, the Senior Finance Manager - Income and Collections will be responsible the University's debt and cash collection activity, receipt and allocation of income, including leading and managing the Credit Control and Accounts Receivable teams, 16 staff with 2 direct reports. They will provide detailed analysis of data to focus on the key elements of University debt that need to be recovered and ensuring there is cross University stakeholder engagement in the process. The Finance teams work on a Hybrid basis normally 2 days in the office 3 days working from home, based on business need. This role will be based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (or equivalent experience)., 2. Professional practitioner with specialist knowledge in both Invoicing and credit and collections with expertise to influence service delivery., 3. Experience of developing / implementing change management within a transactional processing function., 4. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation., 5. Experience of implementing policies and procedures and supporting service improvements., 6. Track record of management and development experience applied across a large service team or teams. Skills/Abilities/Knowledge 7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally, 8. Excellent digital competence with experience in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning, financial systems, recruitment tools, auditing tools, eLearning authoring tools., 9. Committed to continuing professional development to maintain professional recognition., 10. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines., 11. Ability to contribute to planning at operational and strategic levels., 12. Ability to solve problems and decide on and plan appropriate solutions. Desirable criteria 13. Experience of working with or within Higher Education, 14. Relevant Professional Qualification How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV: and, • A supporting statement which outlines how you meet all of the criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Caron Gregory on or telephone 07769113716 Typical Role Requirements Service Delivery/Development • To review and recommend any changes to policies, processes and procedures to maximise the efficiency of the invoicing and collection activities., • Ensure relevant KPIs are operated within the area of responsibility., • To lead and manage the Credit Control and Accounts Receivable teams to achieve the goal of being an effective and high performing Customer centric team., • Ensure relevant processes and controls are operating as required and adhere to compliance requirements., • Manage quality and regulatory audits of systems and procedures., • To undertake any other appropriate duties as requested by senior staff and to support the Head of Income and Collections in achieving their objectives, • Use your professional knowledge and experience to resolve problems and provide subject matter expertise and advice., • Use your managerial and leadership expertise to identify priorities and shape the service to achieve the required outcomes., • Look for ways to continually improve services and take a lead role in the development and implementation of assigned policies, processes and standards. • Contribute to the development of operational plans relevant to your area., • Oversee the analysis of data about the service levels provided by your area and make recommendations for improvement in reports to senior managers and committees. Team Development • Manage and develop the people, performance and resources of one or more teams to ensure that a customer-focused service is provided., • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members., • Ensure that your team can deliver the required services by devolving and delegating responsibilities to appropriate team members., • Carry out regular performance reviews to provide feedback on objectives and expectations and identify any development needs., • Handle most HR issues and support the welfare and wellbeing of your team, referring more complex issues to specialist services or more senior managers. Communication/Liaison • Use your professional knowledge to identify and recommend priorities for long-term business plans., • Provide professional guidance and advice when managing complaints, referrals and specialist services., • Design creative and innovative communications to promote and increase engagement relating to your service., • Influence University policy, standards and governance by leading operational business meetings, working groups and sub-committees., • Create strong working relationships, including internal and external networks, using your networks to increase your knowledge and skills, swap information with peers and positively influence the University's reputation., • Represent the service and the University at promotional events., • Identify opportunities to develop and increase participation in special interest groups., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Senior Fire Safety Engineer Department Estates and Facilities Directorate Business and Campus Services Grade: Grade 8 Salary range: £47,389-£56,535 Working arrangements: Full time (nominal 35 hours) Permanent Evenings and weekend working, as business needs There may be a requirement to participation in an out-of-hours on-call rota Hybrid working (minimum of two days per week onsite, depending on business needs, after the initial training/induction period) Closing date: Shortlisting and interviews will take place throughout the advertising period and if it is possible to fill this vacancy before the closing date, the advert will be closed immediately The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department As Senior Fire Safety Engineer, you will be responsible for applying advanced fire engineering principles in the design and assessment of buildings across a diverse estate. This includes the technical delivery of fire safety services, design and drawing appraisals, and ensuring compliance with Approved Document B, BS9999, BS9991 or performance-based fire engineering solutions. You will provide expert advice on a wide range of fire safety issues such as compartmentation, passive and active fire protection systems, occupancy levels, fire escape strategies, emergency lighting, alarms, fire suppression systems, fire-fighting equipment, and specialist systems. You will also assess fire safety arrangements for disabled occupants, fire appliance access, and construction-phase fire safety. You will produce and review Fire Safety Manuals and provide technical guidance throughout the project lifecycle. Extensive experience in fire dynamics and delivering fire engineering consultancy across complex projects is essential. In addition to technical expertise, you will lead the Fire Safety team, providing strategic direction, operational oversight, and professional development, while fostering a culture of continuous improvement. You will also be required to lead on policy development, internal governance, and quality assurance, ensuring compliance with regulatory frameworks and institutional standards. By promoting a deep understanding of fire safety policy and external developments, you will play a key role in shaping the future of fire safety provision within the University. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 30 Days annual leave, in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year., • The University closes between Christmas and New Year., • We offer a generous pension scheme. As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS) which the University will also add contributions to., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • There is a genuine commitment to developing our colleagues professionally and personally.There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and children's clubs in the summer holidays., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • The opportunity to take part in staff volunteering activities to make a difference in the local community., • Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools.If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level in a relevant discipline or substantial equivalent experience in a similar role., 2. MFireE and IFE Level 5 Diploma in Fire Engineering Design, or equivalent., 3. Chartered, or working towards chartered status, as a Fire Safety Engineer., 4. Professional practitioner with specialist up-to-date fire safety law, building codes and best practice and expertise to influence service delivery and activities within the organisation., 5. Experience of participating in networks to share and discuss good practice and develop strong and productive working relationships., 6. Experience of delivering and developing specialist fire safety advice, guidance and oversight for buildings and estates., 7. Experience of developing and implementing fire safety management systems., 8. Experience of auditing fire safety management systems against a recognised standard., 9. Experience of providing specialist fire safety advice and guidance to a range of customers and colleagues, including more senior colleagues., 10. Experience of implementing fire safety policies and procedures and supporting service improvements. Skills/Abilities/Knowledge 11. Knowledge of fire modelling simulation., 12. Knowledge and familiarity on computer aided design (CAD) packages, building information management (BIM), active fire protection (AFP) and passive fire protection (PFP)., 13. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 14. Strong digital competence across a range of digital devices and apps including digital communication tools and Microsoft 365 applications., 15. Track record of working as a Fire Engineer with experience in designing and implementing fire safety strategies in new and existing buildings., 16. Knowledge and understanding of fire dynamic, heat transfer and smoke behaviour principles., 17. Ability to apply the principles of good practice in fire safety risk management to unusual and non-standard problems, proposing practical and proportionate solutions., 18. Ability to solve problems and decide on and plan appropriate solutions., 19. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines, and fire risk assessment principles., 20. Ability to contribute to planning at operational and strategic levels., 21. Ability to deliver engaging training. Desirable Criteria 1. Demonstrable, relevant experience working in a large complex organisation., 2. Experience of applying fire safety practices in a higher education institution or similar diverse environment. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria.Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A supporting statement which outlines how you meet all of the criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Andy Mulligan, Director of Health, Safety and Fire, Business Resilience and Security Risk, Typical Role Requirements Service Delivery • Provide expert professional fire safety engineering advice, guidance and support., • Deliver specialist services, including fire safety investigations, and quality and regulatory audits, as an expert practitioner in fire safety engineering; making recommendations and identifying priorities to improve fire safety across the estate., • Assess and understand the main British fire safety legislation and standards applied to buildings, such as Approved Document B (AD B), BS9999, BS7974, etc., • Lead the design, development and implementation of fire safety strategies and reports, and influence organisational transformation., • Show a commitment to equality, diversity and inclusion and the University's values., • Develop and apply an in-depth understanding of university policy and external developments when carrying out you role., • Ensure that policy and regulatory standards are met by activities and processes and carried out in services you are responsible for., • Use your professional knowledge and experience as a Fire Safety Engineer to resolve problems, shape processes and activities, develop systems and provide subject matter expertise and advice., • Use your managerial and leadership expertise to identify priorities and shape the Fire Safety service to achieve the required outcomes., • Look for ways to continually improve services and take a lead role in the development and implementation of assigned fire safety policies, processes, quality standards, procedures and systems., • Initiate and manage business process reviews to improve the service in your area., • Ensure data (commercially sensitive and/or personal) is appropriately stored and managed., • Receive information on, and investigate incidents and accidents, formulating and implementing any follow-up actions. Planning and Organising • Contribute to the development of operational plans relevant to your area., • Contribute to the scoping and resource planning across a range of fire safety activities, at operational and possibly strategic level., • Lead reviews and design verification of fire safety solutions in all projects., • Lead the development of fire risk assessments and a programme of fire safety inspections., • Lead and manage fire safety projects, monitoring performance, providing progress reports and taking action to ensure agreed outcomes are met., • Assign activities within agreed operational and strategic plans to relevant project teams for them to deliver., • Lead the design and implementation of transformative service developments., • Research technological/system/facility trends to determine the implications and opportunities to change how services are delivered in your area., • Manage and monitor health and safety assessments, security procedures and fire risk assessments, to ensure compliance., • Allocate and monitor designated budgets, expenditure and resources. Team Development • Manage and develop the people, performance and resources of the Fire Safety team to ensure that a customer focussed service is provided., • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members and structuring the team in way that will best meet operational and strategic priorities., • Ensure that your team can deliver the required services by devolving and delegating responsibilities to appropriate team members, • Carry out regular performance reviews to provide feedback on objectives and expectations and identify any development needs., • Handle most HR issues and support the welfare and wellbeing of your team referring more complex issues to specialist services or more senior managers. Communication/Liaison • Lead internal fire safety meetings, working groups and sub-committees at operational level to influence governance, organisational policy and standards for the fire safety service., • Advise on appropriate fire safety solutions at internal and external design meetings., • Influence University policy, standards and governance by leading operational business meetings, working groups and sub-committees., • Provide professional fire safety guidance and advice when managing complaints, referrals and specialist services., • Build and establish contacts and networks with key stakeholders, internal and external staff, suppliers, contractors and industry specialists., • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills, swap information with peers and positively influence the University's reputation., • Represent the service and University at promotional events., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data.

This is a new position for a self-motivated business development manager looking to deliver commercial value and make a successful contribution to a small cross-functional team. Working for Anima Care UK in the UK and covering Scotland and the North East of England, the successful candidate will provide a direct interface with veterinary professionals and Anima Care UK pet crematoria. By developing a deep understanding of customer needs and with an engaging approach, they will be responsible for identifying and pursuing new business opportunities and optimising existing client revenues to drive revenue growth and achieve company objectives. About us: The Pet Crematoria Family is dedicated to arranging a fitting farewell for beloved pets. By offering the support and expertise of our crematoria teams, bereaved pet owners can choose a cremation service that is as unique as their much-loved companion. We offer a dignified service to all pets through our individual or communal cremation options, unique caskets and urns, pet keepsakes range and home collection service. Our equine and pet cremation services care for all pets, great and small, with the respect that they deserve. We support vet practices around the UK to arrange cremation for their clients, as well as remain present in our local communities with the option to visit each of our crematoria, the opportunity to reflect in memorial gardens or make use of a private Remembrance Room. Responsibilities: • Research the veterinary market, identify prospective clients, establish strategic partnerships and develop strategies to capitalise on business opportunities, • Identify and qualify sales leads and assess individual needs to develop appropriate tailored solutions., • Negotiate effectively to win new business and to renew existing contracts, • Build and maintain enduring relationships with existing clients and strategic partners, • Contribute to the overall Anima Care UK business development strategy and support the achievement of shared objectives, • Work collaboratively with the Anima Care UK management team to maximise business development opportunities., • Keep abreast of market trends, competitor activity and industry developments within the pet cremation and veterinary marketplaces, • Support the on-boarding of new clients, • Review clients service performance, identify areas for service improvement, address concerns and resolve service issues., • Raise brand and product awareness, • Represent Anima Care UK/The Pet Crematoria Family at meetings, conferences, practice open days and evenings., • Analyse data, track sales performance against targets and prepare sales reports as required What we are looking for: • Excellent negotiation, communication and presentation skills, • Strong commercial acumen and result orientated, • Customer focused, open-minded and curious, • Ability to work independently and as a team player, • Self-starter with excellent planning, prioritisation and time management, • Detailed, resilient and dependable, • Proficient in the use of all primary Microsoft Office applications, • Minimum 3 years of experience in a B2B sales role, • Demonstrable record of achievement of sales targets, • Experience in veterinary industry or other related sectors desirable, • Willingness to travel (within the UK) What we offer: • Competitive Salary starting from £35,000 per annum, • Company Car/up to £5,000 car allowance, • OTE: £18,000+ Working Conditions: This a remote based role with travel expected to our sites across Scotland and the North East of England We actively celebrate diversity & inclusion across the Anima Care UK. We embrace individuals’ contributions to our business, regardless of their age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We whole heartedly believe that having a diverse and inclusive culture throughout the business is vital for our future successes.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Assistant Student Records Manager is a member of the Student Records Team with day to day responsibility for key business processes relating to the student record throughout the student lifecycle from enrolment and registration to completion and award. The role liaises with a variety of central teams, academic departments and colleges to ensure all student related data is complete and accurate. They also ensure that the onward use of student data meets the university and external regulatory requirements (e.g. HESA and Office for Students). The Assistant Student Records Manager will support the Student Records Manager and work closely with the other assistant managers in the team to deliver this key service area for the University. Student Registry is part of the Student and Academic Services Directorate. The Student and Academic Services Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the department and is responsible to the Chief Operating Officer for its management. The following services fall under the remit of the Student and Academic Services Directorate: • Academic Registrar's Office, • Curriculum, Learning and Assessment, • Student Immigration and Funding, • Student Recruitment and Admissions, • Student Registry All of the services are based on the Mountjoy site in Durham City. Student Registry deliver student focused services and business processes, such as enrolment and registration, timetabling, examinations and assessment outcomes, statutory body data returns and provision of student management information, degree certificates and academic transcripts, student letters and other documentation and degree verification. The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office, which is in the Palatine Centre, South Road, Durham. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level., 2. Experience and expertise in the development and delivery of student record and related business processes., 3. Experience of providing advice and guidance to a range of customers and colleagues., 4. Experience of implementing policies and procedures., 5. Experience of successfully supervising/managing a team., 6. Experience of dealing with difficult people/customers. Skills/Abilities/Knowledge 7. Excellent spoken and written communication skills., 8. The ability to develop effective working relationships, both internally and externally., 9. Advanced IT skills, including the ability to manipulate data sets using Microsoft Excel and/or Microsoft Access., 10. Committed to continuing professional development., 11. Ability to plan and organise the annual cycle of activity to manage all student record data and processes., 12. Good analytical and problem-solving skills., 13. Ability to participate in networks to share and discuss good practice and exchange information., 14. Time management skills with the ability to maintain accuracy whilst working under pressure. Desirable criteria 15. Experience of working in Higher Education. 16.Experience of working with management information systems such as the Banner student records system. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV, • A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Rachael Graham () would be happy to speak to you. Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Ensure that any procedures and expectations that apply throughout the University are reflected in all aspects of the service provided by the team and adapt ways of working where this is not evident., • Provide specialist advice and resolve problems relating to the consistency of student record data and business processes., • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role such as identifying student record data issues and make recommendations based on your findings., • Manage, maintain and monitor designated student record data and associated business processes to ensure compliance with internal and external requirements., • Provide the best possible service to staff in academic departments, colleges and students by reviewing and making suggestions to improve the service., • Collect and record data and information accurately and provide reports to senior colleagues., • Implement any changes or processes to ensure the accuracy and integrity of data and information. Planning and Organisation • Plan and organise operational activities carried out by the Student Records Administrators which you are responsible for. Team Development • Supervise team members and any other people/resources that are assigned to you and provide an initial response to any related HR issues., • Explain systems and procedures to induct new starters into the team and provide specialist advice and guidance including any training., • Contribute to performance review processes by providing feedback on individual and team objectives and expectations and considering any development needs. Communication/Liaison • Develop and improve services by taking part in meetings, working groups and committees., • Create good working relationships, including internal and external networks which allow you to increase your knowledge and skills, while swapping information with peers., • Build relationships with administrative staff in academic departments, colleges and other central teams to share good practice, exchange information and work together on joint initiatives., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Housekeeping and Cleaning Services Assistant Department Estates and Facilities Directorate Accommodation and Commercial Services Grade:Grade 1 Salary range: £23,205 (pro-rata) Working arrangements: Part-time (see below for shift details) Permanent Onsite working only For available shifts, please see below Closing date: Sunday 26th October 2025 Interview date: Tuesday 4th November 2025 (between 8am-12pm) Available Shifts: Permanent: • 1x 14 hours, 5 days out of 7, 52 weeks, indicative working pattern 6am-9am 4 days, 6am-8am 1 day, Monday - Friday, • 1 x 15 hours, 5 days out of 7, 52 weeks, indicative working pattern 6am-9am, Monday - Friday, • 2 x 10 hours, 5 days out of 7, 52 weeks, indicative working pattern 6am-8am, Monday- Friday Fixed Term: • 1x 15 hours, 5 days out of 7, 52 weeks, indicative working pattern 6am-9am, Monday - Friday (Fixed Term until the 31st March 2026) The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here. The Role and Department As Housekeeping and Cleaning Services Assistant, you will deliver a range of cleaning and housekeeping services across University premises, including the cleaning and servicing of facilities, offices and common areas, used by students, staff and commercial customers. The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 27 Days annual leave per year (in additional to 8 public holidays and 4 customary days per year), a total of 39 days, including time off between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Discounts via our benefits portal, including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • On site nursery is available and children's clubs in the summer holidays., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • The opportunity to take part in staff volunteering activities., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). To be considered for this role, here are the skills/experience we're looking for: Essential Criteria 1. Good spoken and written communication skills., 2. Basic numeracy and literacy skills., 3. Evidence of personal development to maintain skills., 4. Ability to work alone but build positive working relationships and work in a team., 5. Ability to manage time to meet deadlines., 6. Ability to follow instructions, spoken or written, accurately., 7. Good attention to detail., 8. Ability to deal effectively with staff and customers at all levels. Desirable Criteria 1. Basic digital skills including the ability to use the internet and email., 2. BICS or First Aid trained., 3. Previous housekeeping and/or cleaning experience. How to apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Stephanie Rolfe, Housekeeping, Cleaning and General Services Manager, , would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Provide an excellent, responsive service to our students, staff and others by carrying out your tasks using the relevant procedures (which we will provide training for)., • Look after yourself and others by following health and safety regulations, including correctly wearing any protective clothing or equipment provided, e.g., uniform provided e.g., safety shoes, and be aware of any hazards., • Learn how to use everyday equipment and tools e.g., cleaning equipment, digital devices, software and applications., • Follow instructions from a supervisor to learn the correct methods to deliver set tasks and procedures., • Learn how to, and deliver, services in line with regulatory and statutory guidelines and protocols., • Keep physical internal and external environments, buildings and services in a safe and secure working order., • A commitment to equality, diversity and inclusion and the University's values. Teamwork • Help and cooperate with the rest of your team., • Support other team members to deliver a frontline student, staff or visitor service, when asked., • Help colleagues maintain facilities and equipment safely and securely., • Bring any problems to the attention of more senior colleagues., • Adopt and promote a flexible approach to working and be willing to cover absences, when given reasonable notice, including evenings and weekends, as business demands. Communication/Personal • Show a commitment to equality, diversity and inclusion and the University's values., • Use digital devices and apps (such as email) to communicate with staff, students, and others., • Ensure own work is completed in accordance with risk assessments specific to tasks and environments., • Attend all training and development, as required. Other • Undertake an element of physical manual handling, which can include lifting and transporting equipment and deliveries., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Senior Security Risk Manager Department: Estates and Facilities Directorate Accommodation and Commercial Services Grade: Grade 8 Salary range: £47,389-£56,535 Working arrangements: Full time (nominal 35 hours) Permanent Hybrid working (minimum of three days per week onsite, depending on business needs) May be a requirement to work evenings and weekends, as business demands May be required to participate in the out of hours on-call rota, relevant to the role Closing date: Thursday 20th November 2025 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department As Senior Security Risk Manager, you will provide professional, strategic, dynamic leadership for protective (physical) security management, covering all aspects of security e.g. counter terrorism, crime prevention. You will oversee the corporate strategy, objectives, arrangements and infrastructure for managing protective (physical) security, as well as monitoring the levels of compliance and implementation, while keeping the University Executive Committee and other senior leaders informed of any issues. You will have responsibility for developing and maintaining protective (physical) security management systems, reviewing and refreshing existing policies and processes, as well as developing the protective (physical) security management strategy, promoting best practice and ensuring full compliance while reinforcing a positive security culture. You will assist in ensuring that security risks are considered and managed in all refurbishment and new build projects to support the Estates and Facilities Directorate. You will be the University's responsible person, as currently outlined in the Terrorism (Protection of premises) draft bill (Martyn's Law), assessing security threats and vulnerabilities to provide proportionate advice, guidance and training. This role, while positioned within the Estates and Facilities Directorate (E&FD), sits within the portfolio of the Chief Operating Officer, with responsibilities that span across the entire University. The post-holder is expected to provide expertise, guidance, and advice to ensure a safe and secure environment for all academic, student, professional service, and visitor-related activities. E&FD provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 30 days annual leave, in addition to 8 public holidays and 4 customary days per year (a total of 42 days per year)., • The University closes between Christmas and New Year., • We offer a generous pension scheme, as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • Lots of support for health and wellbeing, including discounted membership for our state-of-the-art sport and gym facilities and access to a 24/7 Employee Assistance Programme., • Onsite nursery is available and children's clubs in the summer holidays., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • The opportunity to take part in staff volunteering activities to make a difference in the local community, • Discounts are available via our benefits portal, including money off at supermarkets, high street retailers, IT products such as Apple, the cinema, and days out at various attractions., • A salary sacrifice scheme is also available, to help you take advantage of tax savings on benefits., • If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University, equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham, we actively work towards providing an environment where our staff and students can study, work and live in a community that is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force, including people with disabilities, women, and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process, wherever it is reasonable to do so, and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criterion has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (or equivalent experience)., 2. Hold a professional qualification in Protective (Physical) Security Risk Management that includes crime prevention and counter terrorism., 3. Recognised professional protective (physical) security practitioner with demonstrable specialist knowledge and expertise used to influence, events and activities within a complex organisation., 4. Relevant experience of providing specialist protective (physical) security risk management advice and guidance to a range of customers and colleagues, including more senior colleagues in a large, complex organisation., 5. Evidence of competence (skills, knowledge and experience) in implementing protective (physical) security frameworks and methodologies, including undertaking security threat and vulnerability risk assessments, developing preparedness plans and implementing proportionate systems and measures that work alongside other requirements (business needs, health and safety, fire safety, business continuity etc.)., 6. Evidence of competence in establishing, creating and reviewing security requirements, security strategies and security plans for refurbishment and new build projects., 7. Experience of participating in internal or external networks, relevant to security risk management, to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation., 9. Demonstrable track record of management and development experience and across a large service team or teams. Skills/Abilities/Knowledge 10. Excellent spoken and written communication skills and the ability to develop effective working relationships, both internally and externally., 11. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems., 12. Committed to continuing professional development to maintain professional recognition., 13. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines, relating to security risks., 14. Ability to contribute to planning at operational and strategic levels., 15. Ability to solve problems and decide on and plan appropriate solutions. Desirable Criteria 1. Certified security practitioner, e.g., ASIS Certified Physical Security Professional (PSP) or Certified Protection Professional (CPP), Chartered Security Professional. How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above for those marked with *). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A supporting statement or covering letter which outlines how you meet the criteria within the Person Specification Contact details For a chat about the role or any further information please contact Andy Mulligan, . Typical Role Requirements Service Delivery/Development • Show a commitment to equality, diversity and inclusion and the University's values., • Develop and apply an in-depth understanding of University policy and external developments when carrying out you role., • Ensure that protective (physical) security policy and regulatory standards are met by activities and processes that are carried out in services you are responsible for., • Use your professional knowledge and experience as a protective (physical) security practitioner to shape processes and activities, develop systems and provide subject matter expertise and advice., • Use your managerial and leadership expertise to identify priorities and shape protective (physical) security to achieve the required outcomes., • Look for ways to continually improve services and take a lead role in the development and implementation of assigned policies, processes and standards., • Initiate and manage business process reviews to improve the protective (physical) security service., • Ensure data (commercially sensitive and/or personal) is appropriately stored and managed., • Manage quality and regulatory audits of systems and procedures., • Support the welfare, wellbeing and employment of your staff by providing professional guidance. Planning and Organising • Contribute to the development of operational plans relevant to your area., • Oversee the analysis of data about the service levels provided by your area, making recommendations for improvement in reports to senior managers and committees., • Allocate and monitor designated budgets, expenditure and resources. Team Development • Manage and develop the people, performance and resources of the protective (physical) security team, to ensure that a customer focussed service is provided., • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members and structuring the team in way that will best meet operational and strategic priorities., • Ensure that your team can deliver the required services by devolving and delegating responsibilities to appropriate team members., • Carry out regular performance reviews to provide feedback on objectives and expectations and identify any development needs., • Handle most HR issues and support the welfare and wellbeing of your team referring more complex issues to specialist services or more senior managers. Communication/Liaison • Use your professional knowledge to identify and recommend priorities for long-term business plans., • Provide professional guidance and advice when managing protective (physical) security services., • Design creative and innovative communications to promote and increase engagement relating to protective (physical) security., • Influence University policy, standards and governance by leading operational business meetings, working groups and sub-committees., • Create strong working relationships, including internal and external networks, using your networks to increase your knowledge and skills, swap information with peers and positively influence the University's reputation., • Represent the Protective (Physical) Security service and University at promotional events., • Identify opportunities to develop and increase participation in special interest groups, • Liaise with, and provide cover for, the operational security lead, during periods of absence and/or busy periods., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Senior Maintenance Assistant Department Estates and Facilities Directorate Estates Operations Grade:Grade 3 Salary range: £23,751-£24,570 Working arrangements: Permanent Full-time (35 hours per week) Monday to Friday There may be a requirement to work evenings and weekends to support business needs Onsite working only Closing date: Monday 10th November 2025 The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here. The Role and Department As Senior Maintenance Assistant, you will provide practical support across the University estate, undertaking planned and reactive maintenance, minor works, and a range of service support tasks within domestic, industrial, and educational buildings as instructed. This hands-on role is key to maintaining safe, functional, and well-presented environments, working closely with colleagues in the Direct Labour team to deliver a responsive and efficient service to staff, students, and other stakeholders. Responsibilities include using a variety of tools, equipment, and electronic devices to carry out maintenance tasks, record work instructions, and manage resources. You will assist with statutory safety checks, stock control and the upkeep of facilities, while contributing to team efforts to meet shared goals and service standards. The role requires strong practical skills, attention to detail, and the ability to work flexibly across different settings and tasks. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year, including time off between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a team in a building or estates services area, including maintaining and repairing plant, services and equipment., 3. Experience of managing time to meet deadlines., 4. Experience of estimating material requirements. Skills/Abilities/Knowledge 5. Good spoken and written communication skills., 6. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools and Microsoft 365 applications., 7. Basic knowledge/awareness of plumbing., 8. Full driving licence., 9. Ability to use and operate the usual range of tools and equipment associated with plumbing/mechanical trade roles., 10. Ability to provide advice and guidance to a range of colleagues and customers. Desirable Criteria 1. Qualifications relating to specific areas of work within the trade or related trades, such as mechanical services., 2. Committed to ongoing training/continuing professional development., 3. Ability to solve problems as part of a team and resolve straightforward issues., 4. Health and safety compliance knowledge, including risk assessments and method statements., 5. Ability to provide support for infrastructure projects., 6. Experience of working in occupied properties, historic and listed buildings., 7. Familiar with the use of electronic job management systems. How to apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Michael Pallister, Assistant Maintenance Services Manager, , would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role., • Log, record and pass on information for use by others., • Carry out routine, planned and reactive maintenance, repairs and minor works that may require specialist skills and may be physically demanding., • Follow established procedures when carrying out your role, varying when necessary or referring to more senior colleagues., • Collect, organise and record data and information accurately for use by others., • When carrying out your role, apply relevant industry and regulatory., • Operate a range of maintenance, investigation, design and construction tools., • Operate everyday and task/job specific equipment, tools and resources, including electronic devices for the receipt and completion of work instructions, and standard mechanical/electrical plant and equipment needed to carry out the full requirements of the role., • Carry out stock and inventory checks., • Undertake the work of any trade for which you have received the necessary training and instruction. Teamwork/Liaison • Help to move, set-up and maintain facilities, equipment or tools., • Help your colleagues when required with other key activities undertaken within your service., • Help and cooperate with the rest of your team on operational matters to help achieve shared objectives., • Liaise with staff in other areas to ensure services are being delivered in an efficient and collaborative way., • Help carry out annual safety and maintenance checks., • Help team members review and update risk assessments. Communication/Personal • Show a commitment to equality, diversity and inclusion, and the University's values., • Follow established procedures to respond to queries and bring any complex issues to the attention of more experienced team members., • Log and record helpdesk queries and apply the correct escalation procedures where necessary., • Learn the skills needed to deliver services in a maintenance-related environment., • Respond to routine queries from suppliers, contractors, contacts, utility and service providers where necessary., • Any other reasonable duties. Please note that, in submitting your application, Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Head of Health and Safety Services Department: Estates and Facilities Accommodation and Commercial Services Grade: Grade 9 Salary range: £59,966-£67,468 Working arrangements: Permanent Nominal 35 hours per week Hybrid working (minimum of three days per week onsite, subject to business demands) There may be a requirement to work evenings and weekends, as business demands. There may be a requirement for the post-holder to participate in local on-call arrangements, as relevant to this role. In addition, there may be a requirement for the post-holder to participate in the University Silver (Tactical) on-call rota arrangements for major incidents. Closing date: Thursday 20th November 2025 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and Department As Head of Health and Safety Service you will provide leadership, management, guidance and support in all areas of health and safety management across the University. You will oversee the corporate strategy, objectives, arrangements and infrastructure for managing health and safety, as well as monitoring the levels of compliance and implementation, while keeping the University Executive Committee and other senior leaders informed of any issues. You will have responsibility for developing and maintaining health and safety management systems, reviewing and refreshing existing policies and processes, as well as developing the safety management strategy, promoting best practice and ensuring full compliance while reinforcing a positive safety culture. This role, while positioned within the Estates and Facilities Directorate (E&FD), sits within the portfolio of the Chief Operating Officer, with responsibilities that span across the entire University. The post-holder is expected to provide expertise, guidance, and advice to ensure a safe environment for all academic, student, professional service, and visitor-related activities. E&FD provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 30 days annual leave, in addition to 8 public holidays and 4 customary days per year (a total of 42 days per year)., • The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker, • Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University, equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham, we actively work towards providing an environment where our staff and students can study, work and live in a community that is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force, including people with disabilities, women, and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process, wherever it is reasonable to do so, and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criterion has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Qualifications/Experience 1. Educated to degree level in a relevant discipline, or equivalent experience., 2. Recognised professional practitioner, e.g. Chartered Member of IOSH or equivalent, with specialist knowledge and expertise to influence service delivery, events and activities within the organisation., 3. Relevant experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues, within a large, complex organisation., 4. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation., 5. Experience of implementing policies and procedures and supporting service improvements., 6. Track record of cross-functional management and development experience across a large service team or teams., 7. Extensive experience of operating at a strategic/expert level for a sustained period of time, in a health and safety role., 8. Experience of developing innovative solutions and practical implementations for strategic change, to ensure demonstrable continual improvement of health and safety. Skills/Abilities/Knowledge 9. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 10. Strong interpersonal skills including motivational, negotiating, influencing and networking nationally and internationally., 11. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems, auditing tools, project planning, etc., 12. Committed to continuing professional development to maintain professional recognition., 13. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines., 14. Awareness and understanding of the activities, objectives and strategic direction of an organisation, both current and future., 15. Well developed knowledge of systems/services for own area and across functions and how they relate to organisation wide strategy., 16. Breadth of vision gained from extensive experience in health and safety in a complex large organisation., 17. Ability to contribute to planning at operational and strategic levels., 18. Ability to solve problems and decide on and plan appropriate solutions., 19. Ability to anticipate change due to changes in the legal, economic, social and governmental and/or technological environment related to health and safety., 20. Understanding of financial management procedures., 21. Well-developed understanding of health and safety regulations and procedures and the implications of non-compliance on an organisation, it staff and those that come into contact with it., 22. Demonstrable ability to provide specialist health and safety advice and influence others at operational at strategic levels., 23. Ability to understand and advise on technical areas of risk, such as scientific research or equivalent., 24. Demonstrable experience of developing a strong health and culture in a complex organisation. Desirable Criteria 1. Academic recognition at masters' level and professional recognition (or equivalent experience). How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above for those marked with *). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A supporting statement or covering letter which clearly outlines, with examples, how you meet all of the essential criteria within the Person Specification Contact details For a chat about the role or any further information please contact Andy Mulligan, . Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide professional and strategic leadership of health and safety for the University with accountability for the development and delivery of the health and safety delivery plans and outputs to ensure continual improvement., • Have a substantial impact on health and safety direction, strategy and objectives., • Contribute to strategic planning and influence the development of health and safety, and wider development goals., • Oversee and manage professional and regulatory standards and policies relating to activities carried out by the Health and Safety Service., • Use your leadership and management expertise to implement any significant changes in the optimal way, in collaboration with other senior managers and specialists., • Lead on the development of new areas of work or activities such as health and safety policy and service level standards, through appropriate consultation and negotiation, including scoping, planning and implementing any changes to achieve the outcomes expected by senior colleagues., • Look for innovative ways to continually improve the services, which take into account strategic implications for the University, and make recommendations for how these can be implemented with health and safety., • Develop and implement new or improved policies, processes and standards., • Use your professional knowledge and experience as a health and safety practitioner to resolve problems, shape processes and activities, develop systems and provide subject matter expertise and advice., • Support quality and regulatory audits to ensure that system and processes are operating in an optimal and compliant way., • Meet the professional development needs of your stakeholders by ensuring that a programme of training and learning activities are designed and delivered by the Health and Safety Service., • Analyse and interpret complex data sources, to provide specialist insight that enables data driven decisions to be made about health and safety. Planning and Organising • Use your expertise to help develop strategic plans and business plans that cover a wide range of operational activities, to meet organisational goals., • Define what needs to be achieved so that other colleagues can scope, plan and implement large scale/University wide health and safety initiatives., • Ensure the Health and Safety Service is performing at the optimal level by setting clear standards and introducing measurable performance indicators., • Use your leadership expertise to help project teams understand what needs to be achieved, solve any problems that are encountered and keep implementation plans on track., • Allocate and monitor designated budgets, expenditure and resources. Leadership and Team Development • Set operational and strategic objectives and use your leadership and management skills, to develop the people in your team(s) and ensure high standards of performance., • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members and structuring your team(s) in way that will best meet operational and strategic priorities., • Ensure that your team can deliver the required services by delegating responsibilities to appropriate team members and considering succession plans., • Carry out regular performance reviews with colleagues to provide feedback on objectives and identify any development needs., • Handle most HR issues and support the welfare and wellbeing of your team, taking advice on more complex issues to specialist services or senior managers. Communication/Liaison • Lead internal and external meetings and committees to influence University policy, standards and governance., • Build and lead an influential network of internal and external contacts to increase your knowledge and skills, swap information with peers and use that information to improve and develop the Health and Safety Service team., • Identify opportunities to build relationships with external organisations to support the delivery of strategic level objectives., • Research new approaches being taken by internal and external stakeholders so that you can take these insights into account when developing the Health and Safety Service., • Explore options to promote and increase engagement in events and activities being delivered by your service., • Design and deliver a programme of professional development activities to your stakeholders to support their development and information needs., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Blair West are supporting our County Durham based client in their search for a HR Manager. This is a new role for a rapidly scaling business with an emphasis of recruitment. This is role you can make your own and would suit someone who has previous worked in a stand alone position and has experience of recruiting trades people. The opportunity: Recruitment: • Develop a recruitment strategy to support the business as it grows both in numbers and geographical locations., • Succession planning – create a robust strategy that allows roles to be filled quickly with minimum disruption to the business., • Working with the owners to develop a HR strategy to create a happy and effective workforce. Looking at benefits and culture., • Previous experience in a stand alone role., • Strong recruitment background., • Experience with succession planning and recruitment strategy., • Good ER experience. Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. If you require reasonable adjustments at any stage during their experience with us, please speak to their consultant.

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