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  • Front Of House & Party Host
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    Front Of House & Party Host
    2 days ago
    £13 hourly
    Part-time
    Bluewater

    Bring the Energy. Create the Experience. At Ballerz, we're not just another hospitality venue. We're a sports and entertainment destination where guests come to watch live sport, play interactive games, celebrate special occasions, and enjoy unforgettable experiences with friends, family, and colleagues. We're looking for energetic, outgoing, and guest-focused individuals to join our Front of House team and help create an exciting atmosphere every day. If you love working with people, enjoy being part of a lively environment, and take pride in creating memorable experiences, we'd love to hear from you. The Role As a Front of House & Party Host, you'll play a key role in delivering the Ballerz experience. You'll welcome guests, support service delivery, host parties and group bookings, promote games and activities, and help create the energy and atmosphere that makes Ballerz unique. This is much more than a traditional hospitality role. We're looking for people who are confident engaging with guests, bringing energy to the venue, and helping create an environment that guests want to return to. What You'll Be Responsible For • Providing a warm and engaging welcome to all guests, • Delivering exceptional customer service throughout the guest journey, • Hosting birthday parties, group bookings, and special events, • Explaining games, activities, and venue experiences to guests, • Creating a fun, energetic, and welcoming atmosphere, • Supporting food and drink service where required, • Maintaining high standards of cleanliness, presentation, and organisation, • Assisting with venue events, promotions, and activations, • Handling guest enquiries confidently and professionally, • Working closely with the wider team to deliver a seamless guest experience What We're Looking For • A positive attitude and strong work ethic, • Excellent communication and people skills, • Confidence engaging with guests of all ages, • A friendly, outgoing, and enthusiastic personality, • Ability to work effectively in a fast-paced environment, • Strong teamwork skills, • Flexibility to work evenings, weekends, and event days, • Previous hospitality, leisure, entertainment, or customer service experience is beneficial but not essential What You'll Bring • Energy and enthusiasm, • Confidence and personality, • A guest-first mindset, • Reliability and professionalism, • A willingness to learn and develop, • A passion for creating memorable experiences Why Join Ballerz? • Work in a fun, exciting, and fast-paced environment, • Be part of a growing sports and entertainment brand, • Flexible working opportunities, • Ongoing training and development, • Opportunities to progress within the business, • Work alongside a passionate and supportive team Whether you're looking for your first role in hospitality or already have experience in customer service, entertainment, or events, this is a fantastic opportunity to join a business where personality, energy, and guest experience come first. If you love creating memorable moments and thrive in a lively environment, we'd love to hear from you.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    4 days ago
    £38–£40 yearly
    Full-time
    Grays

    Location: Grays (RM20) Salary: From £38,000 to £40,000 per annum Plus bonus plus amazing perks Assistant General Manager – High-Energy, Experience-Driven Venue We’re looking for a confident, people-focused Assistant General Manager to support the leadership of a vibrant, fast-paced venue. Combining interactive entertainment with exceptional food and drink, this is an environment built around delivering memorable guest experiences—and you’ll play a key role in making that happen. As AGM, you’ll take ownership of your shifts, lead by example, and work closely with the General Manager to maintain high standards across all areas of the business. What’s in it for you: Complimentary access to on-site activities and 50% off food Free meals during shifts Performance-based bonus scheme Structured training with clear career progression opportunities Health cashback plan (including dental and gym discounts) Wagestream – flexible access to your earnings Referral bonus scheme Regular team socials, incentives, and recognition rewards Your responsibilities: Oversee daily operations, ensuring smooth and efficient service Lead, inspire, and develop a high-performing team Deliver outstanding guest experiences and handle any issues with confidence Drive sales, profitability, and overall venue performance Support recruitment, training, and ongoing team development What we’re looking for: Previous experience in a hospitality leadership role A hands-on leader who enjoys motivating and developing others Confidence working in a fast-paced, guest-focused environment Strong commercial awareness with a proactive, solutions-driven mindset This is an excellent opportunity to step into a key leadership position within a dynamic and growing business where energy, creativity, and career development are part of everyday life.

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  • Test Analyst
    Test Analyst
    24 days ago
    £41000–£45000 yearly
    Full-time
    Northfleet

    Salary: £41,000 - £45,000 per annum Job Type: Full-time Location: UK About the Role We are seeking a motivated and detail-oriented Test Analyst with basic automation testing skills to join our growing team. The successful candidate will play a key role in ensuring the quality and reliability of our software applications through both manual and automated testing activities. This is an excellent opportunity for a testing professional looking to develop their career in quality assurance and test automation within a collaborative and supportive environment. Key Responsibilities • Perform manual and automated testing of applications and systems., • Create, execute, and maintain test cases, test scenarios, and test scripts., • Identify, document, track, and verify software defects and issues., • Collaborate closely with developers, business analysts, and project teams to resolve defects., • Support functional, regression, integration, and user acceptance testing (UAT)., • Assist in developing and improving automation frameworks and testing processes., • Maintain accurate test documentation, test evidence, and test reports., • Participate in test planning, estimation, and quality assurance activities., • Contribute to continuous improvement initiatives across testing processes and standards. Required Skills & Experience • Basic understanding of software testing methodologies and QA processes., • Knowledge of manual testing techniques and defect management processes., • Basic automation testing experience using Selenium or similar automation tools., • Familiarity with programming or scripting languages such as Java or Python., • Understanding of test case design, execution, and reporting., • Strong analytical and problem-solving skills., • Good communication and teamwork abilities., • Experience with Jira or other test and defect management tools is advantageous. Desirable Skills • Knowledge of Agile/Scrum methodologies., • Exposure to API testing tools such as Postman., • Understanding of SQL and database testing., • ISTQB Foundation Certification (desirable but not essential). What We Offer • Competitive salary of £41,000 - £45,000 per annum., • Career development and training opportunities., • Supportive and collaborative working environment., • Exposure to modern testing tools and automation frameworks., • Opportunity to work on exciting and challenging projects.

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