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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Role Overview Our client is a leading licensed supplier of socks, nightwear, and underwear to major UK supermarkets and high-street retailers. They're seeking an experienced Account Manager to drive growth across their retail portfolio, which includes UK supermarkets and high-street retailers. Based in Leicester - ideally 4 days a week in their office Salary: up to 40K based on experience Key Responsibilities 1. Account Management & Relationship Building • Manage day-to-day relationships with key wholesale clients (retailers, distributors, e-commerce partners), • Act as the main point of contact for all account-related matters, • Conduct regular meetings (in-person/virtual) to review performance and opportunities, • Build long-term partnerships to secure repeat business 2. Sales & Revenue Growth • Meet or exceed seasonal and annual sales targets, • Identify new business opportunities within existing accounts, • Pitch new licensed collections and product ranges, • Negotiate pricing, margins, and commercial terms 3. Product & Range Planning • Work closely with design and buying teams to align ranges with customer needs, • Present seasonal collections and secure orders, • Use sales data and trends to inform product development 4. Licensing & Brand Compliance • Ensure all products meet licensor guidelines and approval processes, • Liaise with licensors and internal licensing teams when required, • Maintain brand integrity across all accounts 5. Order & Production Coordination • Oversee order placement, tracking, and fulfilment, • Coordinate with production, logistics, and merchandising teams, • Manage timelines to ensure on-time delivery 6. Market & Trend Analysis • Monitor competitor activity and retail trends, • Provide insights on consumer demand and licensing opportunities, • Proven experience in a senior commercial or sales leadership role within apparel, hosiery, or underwear., • Strong track record of working with major UK supermarkets and high-street retailers.

Assistant Manager – Menswear Leicester Full-Time | 40 Hours per Week (Weekend Availability Required) £27,000 – £29,000 (DOE) + Benefits Are you a confident retail professional ready to take the next step in your management career within premium menswear? We're working with a fast-growing UK menswear and formalwear retailer, known for stylish, contemporary collections that combine modern fashion with timeless tailoring. With a strong focus on customer experience and high in-store standards, they are now looking for an Assistant Manager to support their Leicester showroom. Why Join This Company? • Competitive salary up to £29,000 (DOE), • Staff discount on menswear collections, • Company pension scheme, • 20 days holiday + bank holidays, • Genuine opportunities for career progression and development, • Work with a growing, style-led UK brand As Assistant Manager, you'll support the Showroom Manager in delivering a high-performing store, ensuring excellent customer service and strong commercial results. You will: • Support day-to-day store operations, including opening and closing, • Experience in menswear, fashion, or premium retail, • Background in tailoring, formalwear, or ...

Store Manager – Menswear Leicester Full-Time | 40 Hours per Week (Weekend Availability Required) £32,000 – £35,000 (DOE) + Benefits Are you a driven retail leader with a passion for menswear and delivering exceptional customer experiences? We're recruiting on behalf of a growing UK menswear and formalwear brand, known for combining classic tailoring with modern style. With a strong focus on quality, service, and customer confidence, they're looking for an experienced Store Manager to lead their Leicester showroom. Why Join This Company? • Competitive salary up to £35,000 (DOE), • Staff discount on premium menswear collections, • Company pension scheme, • Genuine opportunities for career progression and development, • Be part of a growing brand with strong ambitions As Store Manager, you'll take full responsibility for the performance and day-to-day running of the showroom. You will: • Lead, inspire, and develop your team to achieve sales targets, • Experience within menswear, tailoring, or fashion retail, • Background in formalwear or premium retail environments, • Deliver a premium, personalised customer experience, • Drive store performance through strong comm...

Senior Analytics Manager - Collections & Recoveries. In this position, you will have end-to-end ownership of Klarna Financial Services UK’s collections, recoveries, arrears, and forbearance activities, accountable for strategy, controls, and the delivery of fair consumer outcomes. You will define,

Credit / Collections Manager in large organizations. Unsolicited CVs sent directly to managers or HR will not incur any fees. Credit & Collections management).

The Film Collections and Acquisitions Manager (FCAM) is responsible for the day-to-day stewardship of the IFI Irish Film Archive’s physical film and tape collections. Home Film Collections and Acquisitions Manager. Film Collections and Acquisitions Manager.

We are looking to recruit an experienced Heritage Collections Manager to lead a small, friendly specialist team that cares for our Designated Collections (Arts Council Designation Scheme). The RHS holds collections of rare books, artworks, photography, archives, ephemera and artefacts that span over

In this position, you will have end-to-end ownership of Klarna Financial Services UK’s collections, recoveries, arrears, and forbearance activities, accountable for strategy, controls, and the delivery of fair consumer outcomes. You will define, own, and execute UK early and late collections strat

The Collections Development Manager (HSDS) has responsibility for developing HSDS data collections across the full range of Heritage Science and Conservation Research (HSCR), managing the relationship with the RICHeS collections projects and facilities, and the users of those facilities, as well as

A financial technology company in London is seeking a Collections Manager. This role involves leading multiple teams, managing risk registers, and driving project management initiatives across collections.

Our client is an award winning and rapidly growing business looking for a Collections Manager to cover an 18 month Fixed Term Contract. I am looking for a motivated individual – Collections Management experience is essential. Report into Head of Collections.

A global financial services leader is looking for a Collections Strategy Manager in Greater London. This role involves optimizing collections strategies using data and analytics while ensuring the best outcomes for customers.

Raylo’s global collections and recoveries strategy across products, verticals and markets.

We’re looking for an ambitious Senior Strategy Manager to join Raylo and take a leading role in shaping our collections and recoveries strategy. A proven track record with 5+ years of experience in analytics or data‑focussed collections and recovery strategy roles. Using technical skills (SQL, P

DPD Group is seeking a Shift Manager to oversee depot operations at DPD Park Royal in London.

To support the transition to digital and into the organisation moving forward, the ABC is seeking a Digital Collections and Curation Manager to join their newly formed ABC Archives team on a full-time, permanent basis. Vacancy for Digital Collections & Curation Manager at ABC. Vacancy for Digital Co

A financial services company in the UK is seeking an Early Stage Arrears Collections Manager to manage relationships with customers while resolving missed payments.

You will be a Senior Account Manager within the collections vertical working as part of the Financial Services Team.

As an Early Stage Arrears Collections Manager, you’ll play a key role in managing relationships with existing Elect Capital customers; managing accounts in early stage arrears which is a pre-cursor to late stage arrears / recovery processes. Reporting to: Head of Collections & Recoveries. Continuo

Working as part of the Collections and Recoveries Shared Service team our ideal team member will have previous experience in providing support and advice to businesses for specific case management, ad‑hoc collections queries and legal recovery matters with excellent customer service and communicat

A prominent fashion retailer based in Greater London is seeking a Design Manager to lead its Womenswear department.

A financial services company in Greater London is seeking a Collections Manager for an 18-month Fixed Term Contract. The successful candidate will manage the Collections Team, chase outstanding balances, and report directly to the Head of Collections. Experience in Collections Management is essentia

An independent finance provider in Northampton is looking for an experienced Credit Control Manager to oversee early arrears management and loan recoveries.

Our client is an award winning and rapidly growing business looking for a Collections Manager to cover an 18 month Fixed Term Contract. Provide reporting to Head of Collections. Manage the Collections Team day to day.

A leading financial services firm is seeking an Accounts Receivable Manager based in Maidenhead.

As the Collections Manager, you will be responsible for the overall strategic direction and performance of the Collections function. Managing and owning risk registers and risk tickets, ensuring proactive identification and mitigation of potential issues across all collections products. Driving the

A leading supplier to high street retailers is looking for a Womenswear Design Manager (Softs) to lead the design direction and develop commercially viable collections.

UniHomes is seeking an experienced Billing & Collections Manager for a 6-month fixed term role based in Sheffield. This position focuses on overseeing a high-volume B2C billing operation and managing collections effectively.

Collections Strategy Manager role within Chase UK, our digital bank built with a start-up mentality. Our team is at the heart of building out the 1st Line of Defence Credit Organisation within Chase UK's unsecured products, covering the full product lifecycle (Originations, Account Management and Co

Shift Manager - Collections (3 month FTC). We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives relating to.

Billing Manager, Accounts Receivable Manager, Credit Control Manager, Revenue & Collections Manager). We are looking for an experienced Billing & Collections Manager to join UniHomes on a 6 month fixed term basis. This is a deliberately time limited appointment while we review the future operating m

Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Award – 2024.ASSIST – FM Contribution to Cl

The operations manager should have a sound knowledge of the legislative and policy base which guides and underpins statutory Social Work Services.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 40-week sessional post i.Monday - Thursday, 15:00-18:00.To assist in the provision of a high quality cleaning service within Council buildings.Please do

Approval in such circumstances will be made by the HR &OD Manager.

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an.When it comes to keeping your site spick and span, we will need you to bring your 'A' game.We love to entertain! It's in our DNA!.We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Are

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Whether you’re handling communication between team members and managers, maintaining high standards of housekeeping, or getting hands-on yourself, your leadership will make a direct impact on productivity and safety.

Whether you’re handling communication between team members and managers, maintaining high standards of housekeeping, or getting hands-on yourself, your leadership will make a direct impact on productivity and safety.

Supporting rota planning and assisting the Deputy Manager and Registered Manager with meetings and appointments. Carrying out all other reasonable duties as directed by the Registered Manager and/or Deputy Manager. Providing supervision in the absence of the Registered Manager or Deputy Manager.

Due to our continued growth, we now have an exciting opportunity for a part-time Cleaner to join our business working in Buckingham.No experience is required as we will invest in your training and development, while giving access to education for your future progression.Uniform, equipment and produc

Front of House Receptionist – Architectural Practice - Full Time - Contract to Permanent.We are currently recruiting on behalf of a well-established and design-led friendly architectural practice of around 90 people based in Central London, who are seeking a professional and personable.This is a f

Raising office maintenance queries to suppliers or the Office Manager as appropriate.

Collections Specialist - Mortgages - Central Manchester (Hybrid). Map Room is partnering with a leading UK Bank to engage experienced Collections specialists for an ongoing project. As a Collections specialist, you will manage outbound customer engagement to support customers in financial difficulty

We're looking for a reliable and proactive.Working under the direct supervision of the Cleaning Supervisor, you'll also liaise with site management to ensure consistently high standards are maintained across the building.On site at a development in Harrow (HA0) - 15 hours per week - working Saturd