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Customer Engagement Officer (Digital) Salary: £41,185 + excellent benefits Location: Letchworth Garden City or High Wycombe Hybrid working: Two days per week in the office, and three days from home (with occasional travel between offices and in the community) Contract: 12-month fixed term contract Hours: Full time, 37 hours per week (Monday - Friday) Are you looking to join a growing, values-led organ... ZIPC1_UKTJ

Children’s Practitioner \n\nLocation: Stevenage (Hybrid Working)\n Rate: £21 per hour (Umbrella) / £17.04 PAYE (exclusive)\n Contract: Initial 3 months\n Hours: 37 hours per week\n\nHertfordshire County Council is seeking a Children’s Practitioner to join their team on an interim basis, supporting Social Workers within a fast-paced children’s services environment.\n\n About the Role \n\nThis role plays a key part in supporting Social Workers to deliver high-quality services to children and families. You will contribute to case progression, safeguarding processes, and direct work with children, ensuring the voice of the child is always central.\n\n Key Responsibilities\nSupport Social Workers with obtaining consent (email and face-to-face)\nComplete chronologies, case summaries, and genograms\nAssist with case transfers to Family Safeguarding Services\nSupport with case closures and step-downs to Early Help services\nComplete CAFCASS information requests\nAssist with Children Looked After (CLA) processes\nUndertake safeguarding welfare checks\nCarry out direct work with children, capturing their voice\nSupport the Child Advice and Information Officer when required\nHelp facilitate Child Protection medicals (including occasional transport)\nChair pre-birth meetings\nSupport MARAC research where needed\nMake referrals to universal and community-based servicesWorking Pattern\nHybrid model: 2 days per week in the office\nMonday–Thursday: 9:00am – 5:30pm\nFriday: 9:00am – 4:30pmRequirements\nExperience working within Children’s Services / Social Care\nStrong administrative and organisational skills\nAbility to work collaboratively in a multi-agency environment\nConfident undertaking direct work with children and families\nFlexible approach to working hours when required (TOIL provided)\nFull UK driving licence, business insurance, and access to a vehicleAdditional Information\nOpportunity to gain valuable experience within a supportive Local Authority team\nFast-paced and rewarding environment focused on safeguarding and outcomes for children

Business Support Assistant - Housing and Neighbourhoods\n£25,583 to £26,403 pro rata for hours worked\nPart Time\nFixed Term Contract - 1 year\n18.5 hours per week (Monday & Tuesday full days and Wednesday morning)\nAbout The Role\nAn exciting opportunity has arisen to join our Specialist Support team as a part time Business Support Officer.\nThis role is the first point of contact for all our services including Independent Living, Extra Care, Community Support and Care Connect 24-7.\nYou will work as part of a team to provide comprehensive administrative support to our large reactive and dynamic front-line team.\nYou will be regularly liaising with applicants, families and professionals providing information about our services and supporting them. You will be required to use your initiative, be proactive and show empathy.\nKey tasks will include:\n• Acting as the first point of contact for our service, managing our service email accounts and answering telephone enquiries for our customers and internal teams.\n• Taking minutes for team, resident and professional meetings\n• Creating and managing tenant and customer accounts\n• Creating purchase orders and processing invoices\n• Uploading referrals for our servicing onto our Housing Management system\n• Updating and maintaining customer and service records accurately in line with processes.\nAbout You\nThe successful candidate will have:\n• excellent communication skills at all levels\n• meeting minute taking experience\n• a flexible outlook and attitude to working in a customer focussed team.\n• a dynamic, pro-active and creative approach\n• good organisational skills and ability to manage multiple tasks simultaneously\n• be able to work on their own initiative and have excellent attention to detail.\n• excellent record keeping and computer skills (competent in using Microsoft Office IT packages including Excel)\nIf you have previously applied within the last three months there is no need to submit a new application\nOur Benefits\n• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants\n• Flexible working: available upon request, subject to operational requirements.\n• Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated.\n• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.\n• 25 days holiday rising to 31 days (depending on Local Government service)\n• An extensive range of learning and development opportunities\n• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues\n• Season ticket loans and discounts for public transport\n• Cycle to Work scheme\n• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.\n• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)\n• Discounted Health and Fitness membership\n• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.\nPlease note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting.\nClosing date for receipt of applications: 14 June 2026

Join a leading social housing contractor in a rewarding role that puts residents at the heart of major retrofit and decarbonisation projects. This Customer Liaison Officer position offers the opportunity to work on a large-scale programme improving the energy efficiency of homes across the North West, helping residents understand and engage with works that will make their homes warmer, more sustainable, and more cost-effective to run. This is a4-week temporary contractwith an immediate start available, offering consistent work with a well-established social housing contractor. You'll act as the key link between residents, communities, and operational teams, ensuring customers are kept informed, supported, and engaged throughout the delivery of works. We'd love to hear from anyone with a background as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, Housing Officer, Customer Service Advisor, Community Engagement Officer, or someone with experience working within social housing, property services, construction, or retrofit environments. As a Customer Liaison Officer, you will be: • Proactively following up on no-access properties to arrange retrofit survey appointments, • Acting as the main point of contact for residents throughout the programme, • Delivering clear and effective communication regarding planned works, • Building positive relat...

Join a leading social housing contractor in a rewarding role that puts residents at the heart of major retrofit and decarbonisation projects. This Customer Liaison Officer position offers the opportunity to work on a large-scale programme improving the energy efficiency of homes across the North West, helping residents understand and engage with works that will make their homes warmer, more sustainable, and more cost-effective to run. This is a 4-week temporary contract with an immediate start available, offering consistent work with a well-established social housing contractor. You'll act as the key link between residents, communities, and operational teams, ensuring customers are kept informed, supported, and engaged throughout the delivery of works. We'd love to hear from anyone with a background as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, Housing Officer, Customer Service Advisor, Community Engagement Officer, or someone with experience working within social housing, property services, construction, or retrofit environments. As a Customer Liaison Officer, you will be: Proactively following up on no-access properties to arrange retrofit survey appointments Acting as the main point of contact for residents throughout the programme Delivering clear and effective communication regarding planned works Building positive relationships with residents and local communities Managing cus...

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