Complaints manager jobs in United Kingdom - Page 3

Complaints Manager (Investment Management) – London. We are looking for an experienced Complaints SME / Lead to take ownership of our complaints process — ensuring customer concerns are handled fairly, efficiently, and in line with FCA standards. Lead impartial reviews of customer complaints.

Acting as the organisations Complaints Manager, providing initial guidance and advice to patients who wish to verbally complain and processing, investigating, and responding to formal complaints under the direction of the Practice Manager. All clinical and administrative staff are encouraged to deve

Global Third-Party and Audit Manager. Oversee third-party audits, ensuring findings are risk assessed, reported, and closed with appropriate CAPAs; follow up on CAPA completion. Monitor ongoing third-party performance using audits, KPIs, deviations, complaints, and quality metrics.

The Bar Manager will be key to the new bar’s success, and you will oversee the bar’s daily operations, including opening and closing the bar, stocking supplies, ordering inventory, managing staff, handling customer inquiries and complaints, and enforcing safety and security protocols. In additio

Work with team manager on quarterly objectives agreed & set with line managers. Reporting to the Senior Customer Service Manager, the role will support a team of SMEs in the delivery of exceptional customer service via the National Lottery's written channels (complaints, letter and email) to both ou

Immediately reports to Administrator/Clinical Manager any patient incidents/variances or complaints. Reports all incomplete work assignments to Clinical Manager. This is performed in accordance with physician orders and plan of care under the direction and supervision of the Clinical Manager.

Personal Shopping Assistant Manager. Escalate complaints to the Personal Shopping Assistant Manager. Personal Shopper Assistant - NET-A-PORTER - Maternity Cover.

We are looking for an experienced Quality and Co-ordination Manager to oversee Homecare, Repairs, Compliance & Complaints/Disrepair.

As the Complaints and Claims Manager, you will lead and manage the operational delivery of the SQE complaints and malpractice process. Undertake investigations as directed by the Head of Equality and Quality (or their Deputy) in response to legal claims, mitigating circumstances claims and appeals.

Financial Planning Complaints Manager, London.

Work with our Chief Engineer in supporting planned maintenance checks and take a hands-on approach to reactive maintenance. Assist with complaints where possible and resolve them with the Chief Engineer and General Manager.

Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. To be the first bank that is both trusted and loved by its customers. Referrals increase your chances of interviewing at Kroo Bank by 2x.

To act as the escalation point for the complaints and resolution caseworkers, with particular focus on complex or business significant complaints. Get notified about new Complaints Manager jobs in. Experience of administering a complaints or similarly complex process and co-ordination of complaint h

The Leslie Brent Laboratory, based at Hammersmith Hospital within Imperial College Healthcare NHS Trust, is a UKAS-accredited facility (Reg. Datix reports), result errors, and service user complaints with the Laboratory Manager, identifying root causes and implementing corrective actions.

Responsible for dealing with front line patient issues, concerns and complaints and for ensuring these are escalated to the Patient Services Manager as appropriate. Responsible for ensuring all incidents, accidents, significant events are documented in accordance with practice procedures and that th

Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Technical interview challenge with the hiring manager - 45 mins. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employee