... beverage environment, with strong experience of being guest and customer-facing and dealing with a range of queries and sometimes complaints directly. _ _You should be passionate about leading and ...
Manage corrective actions, issue supplier non-conformances, root cause analysis, management of team brief process. * Support with pest control, microbiology, SAQ's, customer complaints. * Develop ...
We're recruiting for a brand new role to support our efforts to deliver a proactive, positive and impactful customer complaints service. Your role as Senior Customer Relations Officer will be crucial ...
Process sales orders received from customers through the SAP system to meet customer requirements. * Manage customer concerns/complaints/supply issues by ensuring effective communication, trend ...
... Health and Safety requirements and documentation is maintained in a timely and accurate way Support the review and resolution of member feedback comments and complaints in a timely manner Manage ...
... complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators
It's one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities. If you want to work in a ...
Coordinate with front desk and housekeeping for timely deliveries. Problem Solving: * Address any guest complaints or issues promptly and professionally. * Ensure guest satisfaction by following up ...
Serve as the initial contact for clients raising concerns, addressing each case with a professional and empathetic approach * Conduct thorough investigations, gathering necessary details and ...
Head the team responsible for involving residents in shaping our services, supporting the development and delivery of a group-wide Customer Engagement Strategy. Provide guidance on customer ...
Ensure file organization based on office protocol * Provide ad hoc support around office as needed * Manage and monitor service user invoice queries and complaints; overseen by the Branch Manager and ...
Castlefield Recruitment are currently recruiting a Housing Assistant for a housing association ... Able to deal with difficult customer queries/complaints and diffuse situations * Excellent ...
Manage complaints with appropriate escalations and highlight high-risk concerns. * Guide, support and develop the team members to deliver exceptional services. * Ensure all service-related payments ...
The Complaints Handler Responsibilities: * Record and manage complaints, ensuring timely ... Collaborate with the Compliance Team on monitoring activities. Our Ideal Complaints Handler
Qualified solicitor or lawyer * 3-5+ years of experience in customer complaints remediation, dispute resolution, or consumer protection law. * In-depth knowledge of financial services regulations ...
Processing hire desk administration and managing incoming and outgoing hires.Maintaining stock levels and collaborating effectively with the depot team.Resolving customer complaints and supplier ...
Main Purpose of Job To ensure the reporting of customer complaints internal KPIs are undertaken in a timely manner on a daily, weekly, monthly, quarterly and yearly basis. To maintain the site ...
Maintaining a customer-focused environment, managing enquiries and complaints effectively. * Technical expertise : Providing advice and solutions on complex repairs and voids, ensuring properties are ...
Painting and Decorating Assist with office moves (minor office churn) including furniture movers Liaising with the contract management team Investigating complaints and taking appropriate action ...
Key Skills required • Retail Banking experience (ideally mortgages) - First Line of Defence managerial experience in Customer Service / Complaints / Collections / Financial Crime. • Ability to ...
Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing. * Complete the am/pm/overnight operational reports and handover and report any operational ...
Inform customers of late/short deliveries despatch same day sample requests * Handle and log any complaints on Excel and approve and update pricing on Sage * Contribute to the implementation of a ...
The role will require frequent travel and site visits with new and existing clients. The ... Experience in complaints management and conflict resolution. * Flexible and willing to travel to UK ...
You will be accountable for the integrity of product and technical data, product quality and safety complaints, recall, supplier accreditations and technical projects and queries. You will ensure the ...