Customer experience manager jobs in Hayes - Page 12Create job alerts

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

We're looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top‑tier customer relationships and drive service performance across our UK operations. Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Le

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles.

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract re

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location. The ideal candidate will have a passion for fashion retail, strong leadership skills, and experience in a

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

The successful candidate will lead operations and sales teams, optimize profitability, and enhance customer engagement in a dynamic growth environment. Candidates must have at least 10 years of operations leadership experience and a Bachelor's degree. A global mobility firm is seeking a General Mana

Customer Experience Manager (Housing Repairs/Maintenance). Join Platform Property Care as a Customer Experience Manager!. Is passionate about improving customer experience and outcomes.

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. You will partner with internal Google Cloud Sales teams to grow their Customer Experience businesses and drive overall value for Google Cloud business cycles, including a combination

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. The ideal person for the Customer Experience Manager role will. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function.

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Position: Customer Experience Manager - UK. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand��

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A l

A leading automotive retailer in England is seeking an Aftersales Manager for their aftersales department. You will be responsible for managing teams of parts, vehicle technicians, and service advisors, while ensuring outstanding customer service. The ideal candidate has previous automotive experien

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired oth

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

A leading footwear retailer is seeking an experienced Store Manager in Uxbridge to lead the team and ensure exceptional customer experiences.

A renowned menswear brand in Staines-upon-Thames seeks an experienced Retail Manager to lead store performance. This role involves driving customer satisfaction through exceptional service and operational excellence.

In this role, you'll play a critical part in delivering our industry leading coffee offering and wholesale support, and how our customers experience our brand every day. Proven experience leading or supervising a team in a customer-focused environment. Identify opportunities for continuous improveme

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket c

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-l

A leading retail recruitment firm is looking for a Store Manager for a lifestyle brand. Based in the Henley area, this role involves leading a team to deliver exceptional customer service, driving sales growth, and overseeing store operations. Successful candidates will have 3-5 years of retail mana

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next�

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

Data Delivery Manager - Customer Data Platform (Adobe Experience Platform). Clear passion for customer experience and delivering customer success. Work closely with Campaign Operations Managers and Campaign Managers to provide guidance and alternative approaches to platform utilisation.

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. Customer Support, Customer Success, SaaS operations, or related customer-facing roles. This role directly manages the Customer Support and Custo

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

A leading consumer goods company is seeking a Customer Experience Manager in Kingston to enhance customer satisfaction and drive strategic relationships. Ideal candidates will possess strong supply chain experience, excellent analytical skills, and a proactive approach towards problem-solving.

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The Senior Manager of Customer Experience Quality will be responsible for driving the quality of customer interactions across all touchpoints and ensuring our customers receive an exceptional experience. The Senior Manager, Customer Experience Quality drives excellence within the global Customer Exp

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. What makes a great customer experience manager. Experience leading teams in a dynamic, customer‑facing environment – you’ve inspir

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

What makes a great Lead Customer Experience manager. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Experience of managing managers, in a fast-paced, customer-facing environment.

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager:. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.