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As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: £42K We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempst

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt

We're looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top‑tier customer relationships and drive service performance across our UK operations. Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Le

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

You will be responsible for managing day-to-day operations, motivating your team to deliver exceptional customer experiences, and driving business results. A leading entertainment company is seeking an Assistant Manager in Stevenage to lead a dynamic team at Mecca Bingo. Ideal candidates should have

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

Customer Experience Marketing Manager. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position:

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager:. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. Join our dynamic team and drive extraordinary experiences for our customers. The role requires expertise in account management

A technology organization in the United Kingdom is seeking an AI Sales Specialist Manager to lead a team focused on expanding AI business. This role involves developing go-to-market strategies, enhancing customer relationships, and driving overall sales goals. Candidates should have over 12 years of

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer‑facing environment – you’ve inspir

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

Operations & Customer Experience. Centre Experience & Commercial Manager. This is a senior, hands‑on role with full accountability for customer experience, commercial performance, and operational excellence.

Experience in customer experience, operations, or insight roles. Customer experience, service design or human-centred design certification (e. Stay up to date on customer experience trends and technologies.

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

A leading retail company is looking for a Store Manager in Morden, United Kingdom. In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles.

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. This is a fully store-b

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Proven track record as a project manager delivering end to end solutions in a fast paced and complex environment.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. We’re on the lookout for a Customer Experience Manager to join us at The Pet Vet Walth

In close collaboration with the product leadership, you will shape strategic thinking in the area of customer experience optimization. Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas. Experience

A dynamic entertainment venue in the UK is seeking an Assistant Manager to lead a team and enhance customer experiences. Experience in coaching or supervising staff in a customer-focused environment is desirable. As an Assistant Manager, you will champion customer service excellence while motivating

A leading construction firm in West Yorkshire is seeking a Customer Relations Manager. The ideal candidate should have excellent complaint resolution skills, a proactive approach, and experience in a customer-focused role. This role involves managing customer relationships, conducting inspections pr

A luxury fashion retailer in Greater London is looking for a Floor Manager to create exceptional customer experiences and lead a dedicated team. Ideal candidates are customer-focused, possess strong leadership skills, and are adaptable in a fast-paced setting.

A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communicat

You will lead the team to ensure an exceptional customer experience, drive sales, and engage with the community. Ideal candidates will have retail management experience, strong leadership skills, and a passion for customer service. A retail company is seeking a dedicated Store Manager in the United

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Leadership experience in a high-volume, fast-paced operational setting — whether in retail,

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise acc

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. Lead in customer experience / order management with customer-

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Sup