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An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. Client & Team Experience Manager.

The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. Experience in customer experience, operations, or insight roles. The role blends customer insight, op

The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. A strong people manager

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership) Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100

The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. A strong people manager

As Manager, Customer Experience and Quality. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture and driving continuous improvement. Youll manage a robust consultancy programme -deliver

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Lead, motivate, and develop the Customer Experience team to deliver consistently excellent service. Proven experience leading or supervising a team in a customer-focused environment. In this role, you'll play a critical part in delivering our industry leading coffee offering and wholesale support, a

Customer Experience Director to deliver a safe, reliable and industry‑leading customer experience across our network. Customer Experience Strategy & Governance Manager. Customer Experience Strategy & Governance Manager.

Supply Chain and/or Customer Operations Experience – An experienced SC and/or Customer Experience Manager who can align sales and logistics with supply chain capabilities and with customer needs including managing demand forecasting and improvement of performance metrics like ON TIME IN FULL. Genp

A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. Join our dynamic team and drive extraordinary experiences for our customers. The role requires expertise in account management

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

A regional property developer in the West Midlands is looking for a Development Sales Manager to oversee the sales function and manage customer relationships. The ideal candidate will have a sales background with a Housebuilder, a professional demeanor, and exceptional problem-solving and customer s

Customer Experience Manager (Tech Support) - EMEA. Customer Experience Manager (Tech Support) - EMEA. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies. The ideal candidate will have over 2 yea

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Sup

As a part of our Customer Success team across the UK, USA and Australia, you'll help us to take our customer-focused ethos to the next level. Experience in the commercial elements of Customer Success, eg. You’re an experienced enterprise relationship manager who thrives in strategic, cross-functio

Proven experience leading or supervising a team in a customer-focused environment. In this role, you'll play a critical part in delivering our industry leading coffee offering and wholesale support, and how our customers experience our brand every day. Identify opportunities for continuous improveme

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Support them to achieve customer experience targets and help new programmes shape and design successful customer journeys. As Manager, Custome

The EMEA Brand Strategy & Customer Experience Manager will lead the development and execution of Marketing Brand Strategy & Customer Experience for Hollister across EMEA, working in partnership with the EMEA Brand Strategy & Customer Experience Director. Direct supervision of a Customer Experience S

Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZ

A major High Street brand is seeking an experienced Cafe Manager in the Metropolitan Borough of Solihull. Responsibilities include preparing high-quality food, managing teams to provide exceptional customer service, and overseeing catering operations. Ideal candidates will have management experience

A leading housing company in the UK is seeking a Customer Relations Manager for maternity cover. This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal ca

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Leadership experience in a high‑volume, fast‑paced operational setting — whether in re

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. A global apparel brand seeks a dedicated Store Manager for its West End Store in London. The successful candidate will lead and nurture a team, driving sales and imp

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

A leading outdoor retailer is seeking a passionate Store Manager who excels in empowering teams and delivering exceptional customer experiences. Join us in shaping a memorable retail experience and enjoy a monthly bonus scheme, generous discounts, and more.

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. This role involves collaborating with the Store Manager on business strategies, developing team members, and maintaining exceptional service standards. Candi

A leading coffee brand is seeking a Store Manager for its York location. The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

A leading supermarket chain is seeking a Store Manager to lead a Convenience Store in Sutton. The ideal candidate will be accountable for delivering exceptional customer service, managing budget and finances, and driving team performance. You'll need experience in a fast‑paced retail environment a

A global retail company in Sutton is looking for an Assistant Manager to lead a dynamic team and enhance customer experience.

You will be an experienced customer service trainer, with confidence in customer service leadership or service design. Customer Experience Training Manager - Midlands. We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods.

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Oc

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. A track record of delivering exceptional customer experiences, with evidence of coaching oth

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. Lead in customer experience / order management with customer�

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. You’ll be responsible for defining the vision, strategy, and ensuring its successful execu

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

The ideal candidate will be accountable for delivering exceptional customer service, managing budget and finances, and driving team performance. You'll need experience in a fast-paced retail environment and confidence in navigating employee relations. A leading supermarket chain is seeking a Store M

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. Customer Support, Customer Success, SaaS operations, or related customer-facing roles. This role directly manages the Customer Support and Custo

You will enhance the customer experience, manage store teams, and optimize key performance indicators. Join us in making every customer experience exceptional! #J-18808-Ljbffr. A leading beverage retail company in Leatherhead seeks a dynamic Assistant Manager to support store operations and drive sa

A leading consumer goods company is seeking a Customer Experience Manager in Kingston to enhance customer satisfaction and drive strategic relationships. Ideal candidates will possess strong supply chain experience, excellent analytical skills, and a proactive approach towards problem-solving.

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat