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The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. This is a fully store-b

The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. Experience in customer experience, operations, or insight roles. The role blends customer insight, op

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. A strong people manager

Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Client & Team Experience Manager.

We're looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top‑tier customer relationships and drive service performance across our UK operations. Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

As Manager, Customer Experience and Quality. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture and driving continuous improvement. Youll oversee the implementation and maintenance of

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer satisfaction. A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly custome

The successful candidate will be responsible for the daily operations of a store section, motivate and coach a team of Retail Assistants, and drive commercial performance while enhancing customer experience. A leading retail chain in Bromley seeks a Team Manager for a full-time, fixed-term position.

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. A leading entertai

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager:. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract re

Station Customer Experience Manager. Euston Station, you’ll bring our customer experience vision to life, inspiring teams to deliver outstanding, welcoming service every day. Substantial experience of delivering customer service success.

A leading optical retailer in Greater London is looking for an Assistant Manager to guide a dynamic team in delivering exceptional customer service. Candidates should possess GOC registration, have experience in customer service, and demonstrate a desire to learn and coach others. This role involves

Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of community events which support the Company and r

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. Lead in customer experience / order management with customer-

We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function. Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. The ideal person for the Customer Experience Manager role will.

Senior Manager, Customer Experience and Analytics page is loaded## Senior Manager, Customer Experience and Analyticslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ00037831nexfibre is a £4. In order to achieve that, this role will make sure:nexfibre has

Top View is seeking a dynamic and customer-focused Head of Tours & Customer Experience to lead its sightseeing operations in London. Customer-first mindset with a passion for creating engaging and memorable experiences. Represent the tours department in leadership discussions, ensuring customer expe

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

Customer Experience Knowledge & Content Manager. Customer Experience Knowledge & Content Manager. We are seeking an experienced, solutions-oriented CX Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an

Senior Manager, Customer Experience and Analytics. Strong customer orientation and experience in managing service quality. Experience in fixed network operations and customer operations processes.

A luxury fashion retailer in Greater London is looking for a Floor Manager to create exceptional customer experiences and lead a dedicated team. Ideal candidates are customer-focused, possess strong leadership skills, and are adaptable in a fast-paced setting.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Proven track record as a project manager delivering end to end solutions in a fast paced and complex environment.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. This is a fully store-b

A leading optical retailer in the UK is seeking an Assistant Manager to lead and inspire the team at their Richmond store. You will manage customer service and clinical operations while supporting the development of your team's skills.

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading coffee brand in Bedford is seeking a dedicated Store Manager to drive customer satisfaction and lead a high-performing team. This full-time position demands strong leadership to enhance customer experiences, manage sales, and create a welcoming environment.

A leading retail company is looking for a Store Manager in Morden, United Kingdom. In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

This is a senior, hands‑on role with full accountability for customer experience, commercial performance, and operational excellence. Operations & Customer Experience. Centre Experience & Commercial Manager.

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer‑facing environment — you’ve inspired o

Supply Chain and/or Customer Operations Experience – An experienced SC and/or Customer Experience Manager who can align sales and logistics with supply chain capabilities and with customer needs including managing demand forecasting and improvement of performance metrics like ON TIME IN FULL. Genp

A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. Join our dynamic team and drive extraordinary experiences for our customers. The role requires expertise in account management

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

A regional property developer in the West Midlands is looking for a Development Sales Manager to oversee the sales function and manage customer relationships. The ideal candidate will have a sales background with a Housebuilder, a professional demeanor, and exceptional problem-solving and customer s

Customer Experience Manager (Tech Support) - EMEA. Customer Experience Manager (Tech Support) - EMEA. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles.

Customer Experience Director to deliver a safe, reliable and industry‑leading customer experience across our network. Customer Experience Strategy & Governance Manager. Customer Experience Strategy & Governance Manager.

Candidates should have experience in food retail, cash handling, and excellent organizational skills. A growing retail company is seeking a Retail Store Manager for their new Clapham store. The role involves ensuring high standards of customer service, managing stock, and supervising staff.

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterp

A leading retail company in Sutton seeks an experienced manager. This role involves overseeing store operations, coaching staff, and ensuring high standards of customer service. Candidates should have experience in line management and delivering KPIs in a fast-paced environment.