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As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. Experience in customer experience, operations, or insight roles. The role blends customer insight, op

Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Client & Team Experience Manager.

Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position: Customer Experience Manager - UK. Connect the dots between different customer-facing and backend teams to enhance th

The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. This is a fully store-b

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership)Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location. The ideal candidate will have a passion for fashion retail, strong leadership skills, and experience in a

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

Top View is seeking a dynamic and customer-focused Head of Tours & Customer Experience to lead its sightseeing operations in London. Represent the tours department in leadership discussions, ensuring customer experience remains central to business strategy. Experience managing OTA relationships and

Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Lead in customer experience / order managemen

The successful candidate will be responsible for the daily operations of a store section, motivate and coach a team of Retail Assistants, and drive commercial performance while enhancing customer experience. A leading retail chain in Bromley seeks a Team Manager for a full-time, fixed-term position.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment.

Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything?. As a Maersk Customer Experience Manager you will be an integral part of establishing the

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

A global mobility firm is seeking a General Manager for its London office. The successful candidate will lead operations and sales teams, optimize profitability, and enhance customer engagement in a dynamic growth environment. Candidates must have at least 10 years of operations leadership experienc

An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. Client & Team Experience Manager.

Customer Experience Manager (Housing Repairs/Maintenance). Join Platform Property Care as a Customer Experience Manager!. Youll support and empower CLOs to remain a consistent, trusted point of contact for customers, ensuring customers feel informed, supported, and confident in the service being d

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

We are seeking an experienced, solutions-oriented CX Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an internal knowledge base. Customer Experience Knowledge & Content Manager. Customer Experience Know

Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function. The ideal person for the Customer Experience Manager role will.

Supply Chain and/or Customer Operations Experience – An experienced SC and/or Customer Experience Manager who can align sales and logistics with supply chain capabilities and with customer needs including managing demand forecasting and improvement of performance metrics like ON TIME IN FULL. Genp

As a part of our Customer Success team across the UK, USA and Australia, you'll help us to take our customer-focused ethos to the next level. Experience in the commercial elements of Customer Success, eg. You’re an experienced enterprise relationship manager who thrives in strategic, cross-functio

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. The impact? Work becomes more rewarding for our colleagues, and shopping becomes a next�

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterp

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

Centre Experience & Commercial Manager. This is a senior, hands‑on role with full accountability for customer experience, commercial performance, and operational excellence. Operations & Customer Experience.

Experience in customer experience, operations, or insight roles. Stay up to date on customer experience trends and technologies. Experience working with CRM systems and/or customer journey mapping.

Join our dynamic team and drive extraordinary experiences for our customers. A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

A leading retail company is looking for a Store Manager in Morden, United Kingdom. In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

The organization promotes a collaborative culture and is dedicated to customer success. A technology organization in the United Kingdom is seeking an AI Sales Specialist Manager to lead a team focused on expanding AI business. This role involves developing go-to-market strategies, enhancing customer

What makes a great Lead Customer Experience manager:. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Experience of managing managers, in a fast-paced, customer-facing environment.

A prominent fashion brand in Greater London is looking for an experienced Store Manager for its Heathrow airport location. Responsibilities include driving store performance, ensuring excellent customer experience, and maximizing sales opportunities. The ideal candidate will demonstrate strong custo

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. A renowned clothing retailer in Greater London seeks an Assistant Store Manager for the Brent Cross store. Successful applicants will have previous retail management experience, strong a

A leading coffee brand in the United Kingdom is seeking a Store Manager to own the store and inspire a positive customer experience. The ideal candidate is a strong leader with experience in team management, eager to be part of the brand's growth.

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Oc

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. The impact? Work becomes more rewarding for our colleagues, and shopping becomes a next�

You will be an experienced customer service trainer, with confidence in customer service leadership or service design. Customer Experience Training Manager - Midlands. We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods.

A leading coffee brand is seeking a Store Manager for its York location. The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. You’ll be responsible for defining the vision, strategy, and ensuring its successful execu

Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Position:

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies. The ideal candidate will have over 2 yea

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Your co