Customer facing jobs in London - Page 5Crear alertas

Job Title: Mid Level Data Analyst / Scientist (Analyst-Focused) Location: Hybrid – 4 days onsite (Victoria, London) & 1 day remote Salary: £50,000 + equity About the Role I'm working with a Fintech who are looking for a Data Analyst / Scientist with a strong analytical and quantitative background to join a growing data function within a fast-paced, collaborative startup environment. The business already has a Data Scientist in place, but increasing data demands mean there is now a need to add analytical capacity, reduce key-person risk, and embed data more deeply across the business. This role prioritises business insights and decision support over advanced ML, while requiring strong mathematical, statistical, or quantitative skills to inform commercial decisions. You’ll be working in a collaborative, fast-paced environment where data drives decision-making across risk, fraud, customer insights, efficiency initiatives, and co-brand partnerships. This is an excellent opportunity for someone with strong technical, analytical, and quantitative skills, who is eager to grow with the business and make a tangible impact. You’ll turn complex data into actionable insights that influence commercial and operational decisions, working closely with internal teams and external partners. Responsibilities • Work alongside an existing Data Scientist to support analytics and decision-making across the business, • Execute SQL-driven analysis to support decision-making across risk, fraud, bad debt, and efficiency initiatives, • Support initiatives across risk, fraud detection, and bad debt reduction, • Act as a data partner to internal teams and external co-brand partners, • Prioritise incoming data requests and improve efficiency, • Apply quantitative and statistical skills to solve commercial and operational problems, • Translate business questions into analytical solutions using SQL, Python, or R, providing actionable insights, • Help build scalable dashboards and reporting to enable self-serve analytics, • Collaborate closely with data engineers to understand and improve data pipelines, ensuring data quality and accessibility, • Present insights to senior leadership, • Partner with finance, product, and operational teams to deliver data-driven recommendations impacting revenue, cost, and efficiency, • Balance analytical problem-solving with technical rigor, without requiring advanced ML or research experience Desirable: • Experience with BI and visualisation tools (Metabase, QuickSight), • Exposure to Redshift, Snowflake, MongoDB, or Excel, • Fintech or startup experience, • Previous experience in client-facing or stakeholder-facing roles Profile Fit • Technically strong but analysis-heavy and commercially curious, • Comfortable partnering with the business to deliver actionable insights, • Motivated by practical impact over theoretical complexity, • Confident influencing decision-making through data-driven recommendations, • Confident in conversations with senior stakeholders and peers, • Enjoys working in an in-person, highly collaborative environment Why This Role Is Exciting • Join a small but growing data team with exposure to multiple business areas, • Opportunity to help shape and evolve the data function from support to strategic partner, • High exposure to senior leadership and commercial decision-making, • Work on high-impact projects that directly influence company growth, revenue, and efficiency If this sounds like you or someone you know then send your CV over to

Miista is looking for a passionate and driven Part-Time Sales Associate to join our Duke of York Square store in London. As a Sales Associate, you will be a true brand ambassador, embodying Miista’s values and delivering an exceptional in-store experience at every customer touchpoint. You will engage confidently with clients, build lasting relationships, and play a key role in driving sales performance while representing the unique spirit of the Miista brand. The Role You will be responsible for delivering outstanding customer service, achieving sales targets, and ensuring the store environment reflects Miista’s creative and alternative ethos. This is a hands-on role suited to someone with strong commercial awareness, a love of fashion and footwear, and a genuine enthusiasm for client engagement. Key Responsibilities • Deliver a personalised and engaging customer experience, consistently reflecting Miista’s brand values, • Achieve individual and store sales targets through confident selling and product knowledge, • Build and maintain strong relationships with in-store clients, offering professional and informed guidance, • Support stock management, replenishment, and overall store organisation, • Fulfil online orders when required, • Ensure the store is visually presentable and aligned with brand standards, • Assist with visual merchandising and store presentation, • Support in-store events and activations in collaboration with the marketing and press teams, • Communicate effectively with the Store Manager to contribute to store performance and growth The Ideal Candidate • Proven experience in customer-facing retail, preferably within fashion or luxury, • A strong passion for fashion, footwear, and contemporary design, • Target-driven with a commercial mindset, • Organised, proactive, and able to thrive in a fast-paced retail environment, • Confident communicator with a service-oriented attitude, • Fluent in English, • Comfortable using MS Office and basic retail systems Why Miista? Designed in London. Made in Spain. EU sourced and produced. Miista exists to do the opposite thing. For over a decade, we’ve challenged the exclusionary norms of the fashion industry through craftsmanship, community, creative risk-taking, and a refusal to take ourselves too seriously. We create footwear with personality — pieces that reflect how women actually live now. Miista isn’t about chasing trends or conventional ideas of “pretty”; it’s about confidence, individuality, and attitude. You know when it’s a Miista. If you’re passionate about fashion, people, and doing things differently, we’d love to hear from you.

ABOUT US: ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you! See what audiences have been saying about the show: ROLE OVERVIEW: As one of the Assistant Box Office Managers, you will collaborate with the Box Office Manager as well as Marketing, Ticketing and Visitor Services teams to deliver an unrivalled visitor experience in our state-of-the-art Arena. With internationally acclaimed music at its core, ABBA Voyage attracts visitors from all around the world, and you will play a crucial role in running the show! You must have a commercial focus with the ability to maximise income from ticket inventory and encourage upselling of the merchandise and food & beverage offerings at the Arena. KEY ROLES AND RESPONSIBILITIES: • Support the day-to-day ticketing functions at the ABBA Arena ensuring high-performing ticketing and customer service, maximising the revenue across all areas of ABBA Voyage., • Work closely with AXS and any other ticket agents to understand our ticketing systems, be an expert user and team trainer, ensuring awareness of system capability and functionality to deliver ticketing excellence., • Ensure accurate, timely and efficient reporting and reconciliation., • Attend regular venue meetings as required to share status updates on sales and customer issues, and to gain a broader understanding of campaign activity and challenges., • Lead from the front and take a proactive solution focused approach to problem-solving with the ability and confidence to offer resolutions to ticket related issues., • Champion accessibility, inclusion, and visitor care, ensuring Box Office services meet diverse visitor needs., • Keep up to date with current trends to ensure best practice in ticketing operations including GDPR. Staffing • Coordinate daily staffing and rota management for the Box Office, addressing any staff sickness or short notice requests for support from other teams and escalating staffing level issues to the Visitor Services Management team., • Plan and deliver motivating and informative daily briefings to Box Office Assistants, enabling them to deliver the best service to visitors., • Monitor and address staff lateness, absence, appearance, attitude and performance., • Provide any other support required and step-up support to cover the Box Office department’s essential duties., • Support recruitment, onboarding, and training of Box Office Assistants, including coaching and development., • Conduct 1-2-1's, performance reviews, and informal feedback, contributing to team development and succession planning., • Promote staff wellbeing and a positive, inclusive working culture. ABOUT YOU: • Excellent knowledge of managing ticketing platforms in music or theatre venues with the ability to grasp new information quickly., • Confident in managing diverse teams in busy public-facing environments., • A genuine passion for exceeding visitor expectations., • Thrive on working in a busy changing environment with a confident, personable approach., • Excellent knowledge of industry regulations including GDPR., • Experience in delivering accurate reports., • Interest in ticketing and audiences with a focus on latest developments in new technologies., • A passion for mentoring and leading from the front., • Ability to set and work to targets for ticket income and secondary spend on site., • Experience managing rostering of staff and processing accurate hours for payroll., • You like to set yourself high standards and have a keen eye for detail., • Proficient with IT software including Microsoft office, especially Excel and Word. WHAT’S IN IT FOR YOU: • The opportunity to be part of a revolutionary concert, • Competitive salary and bonus scheme, • 6% matching pension contributions, • 10 complimentary tickets to the show every year, • Health Care Cash Plan, EAP and retail discounts HOW TO APPLY: Please send an up-to-date CV and a short cover letter to with the subject title “Assistant Box Office Manager”.

Job Title: Mid-Level Data Analyst / Data Scientist Location: Hybrid – 4 days onsite, 1 day remote Salary: £50,000 + equity About the Role I'm working with a Fintech who are looking for a mid-level Data Analyst / Data Scientist to join a growing data function within a fast-paced, collaborative startup environment. The business already has a Data Scientist in place, but increasing data demands mean there is now a need to add capacity, reduce risk, and evolve data science from a reactive support function into a true business partner. You’ll be working in a collaborative, fast-paced environment where data drives decision-making across risk, fraud, customer insights, efficiency initiatives, and co-brand partnerships. This is an excellent opportunity for someone with strong technical fundamentals and analytical skills, who is eager to grow with the business and make a tangible impact. Responsibilities • Work alongside an existing Data Scientist to support data science and analytics across the business, • Execute SQL-driven analysis to support decision-making across risk, fraud, bad debt, and efficiency initiatives, • Support initiatives across risk, fraud detection, and bad debt reduction, • Act as a data partner to internal teams and external co-brand partners, • Prioritise incoming data requests and improve efficiency, • Help build scalable solutions to enable self-serve analytics, • Collaborate closely with data engineers and technical stakeholders, • Present insights to senior leadership Requirements Essential: • Strong SQL querying skills, • Solid experience with Python (R a plus), • Strong grasp of analytics and data science fundamentals, • Mathematical, statistical, or quantitative academic background, • Comfortable working with large datasets, • Confident in a fast-paced, ambiguous environment, • Strong problem-solving and logical thinking skills, • Collaborative mindset, curious and eager to learn Desirable: • Experience with BI and visualization tools (Metabase, QuickSight), • Exposure to Redshift, MongoDB, Excel, • Fintech experience or strong commercial awareness, • Previous experience in client-facing or stakeholder-facing roles Profile Fit: • Technically strong but curious, collaborative, and eager to learn, • Confident in conversations with senior stakeholders and peers, • Enjoys working in an in-person, highly collaborative environment Why This Role Is Exciting • Join a small but growing data team with exposure to multiple business areas, • Opportunity to help shape and evolve the data science function from support to strategic partner, • High exposure to senior leadership and business decision-making, • Work on high-impact projects that directly influence company growth and efficiency, • Competitive salary plus equity in a fast-paced Fintech startup If this sounds like you or someone you know then send your CV over to

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description The Opportunity Cint delivers innovative cross-platform measurement products to help brand advertisers analyze and optimize their media spend across TV, Digital and Social. As Senior Product Manager for Measurement, you will work closely with business and technology teams at Cint to create, refine and execute the product roadmap for Cint’s Measurement portfolio. Ideal candidates have a passion for developing software-first solutions to help marketers understand the impact of their investments across platforms. This remote role (but must be based out of the country it is posted in), requires collaboration with our European and U.S. teams during GMT or EDT hours. What You Will Do As a product manager at Cint, you are primarily responsible for: • Understanding and communicating the problems of our users and customers., • Defining requirements for a solution that our users and customers love., • Ensuring our products add value and contribute to the future vision of Cint. As a Senior Product Manager, your mission will be to: • Have a deep understanding of the customer and a passion for solving real-world problems. You'll need to be a strong storyteller, with the ability to articulate the customer’s needs to a wide group of stakeholders., • Be responsible for developing vision & roadmap of key platform components, and executing on a customer-driven roadmap within an agile environment., • Work closely with business and technical leads to drive alignment - leveraging user interviews, stakeholder feedback, and beta programs to meet customer expectations., • Ability to work independently in a remote-first environment., • Drive strategic, data-driven thinking, insight, and context around complex business trade-offs, framing strategic and tactical investments., • Develop epics and user stories that are informative, concise, and drive effective decision making and collaboration with engineering, • Familiar with product design and UX principles to improve customer experience and enhance understanding through data visualization., • Engage closely with marketing, training, support, and sales teams to develop successful go-to-market and positioning plans for new products and features. Be seen as a thought leader for your product area. Qualifications What We Are Looking For • Minimum of 5 years of product management within a B2B portfolio, managing product and feature development from concept to GTM., • Minimum of 5 years of experience working with data products and customer facing reporting that informs decisioning., • Strong understanding of software development, agile, SDLC and SaaS, • Exceptional communication skills, capable of influencing outcomes and collaborating with distributed teams., • Experience supporting end-to-end workflows for API-driven SaaS products with a global scale., • Familiar with media measurement, media buying and/or ad operations., • Proficient in SQL and working with large-scale databases. Additional Information Our Values Collaboration is our superpower • We uncover rich perspectives across the world, • Success happens together, • We’re pioneers in our industry, • Our curiosity is insatiable, • We’re accountable for our work and actions, • Excellence comes as standard, • We learn from each other’s experiences, • Stop and listen; every opinion matters, • We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. () Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

Front of House Co-ordinator. Brilliant company, stunning offices - busy Reception + role. Will consider graduates with some work experience/internships etc. Are you polished, proactive, and love being the first point of contact? Our client is looking for an exceptional Receptionist to help create a first-class experience for visitors and team. You don’t need years of experience – will consider new graduates, and those from customer-facing backgrounds (private members’ clubs, hospitality, front-of-house). A can-do attitude, attention to detail, and team spirit are what matter most. What you’ll do: Welcome and assist visitors, making a great first impression Answer calls, manage messages, and keep the office running smoothly Maintain meeting rooms, reception, and kitchen areas Support events, catering, deliveries, and ad-hoc office tasks You’ll need: Great communication and a friendly, professional manner Strong organisational skills and a proactive attitude Immaculate presentation and attention to detail A willingness to step in and help the team wherever needed What’s in it for you? Join a dynamic, fast-growing environment Great opportunity to learn, grow, and make an impact from day one

Data Analyst London – £55,000 + benefits This is an excellent opportunity for a mid‑level Data Analyst who enjoys variety, ownership, and impact. You’ll work at the heart of a growing data function, helping shape campaigns, improve forecasting, and influence key decisions across the business. If you want a role with real accountability, breadth, and the chance to become a trusted analytical partner — this is it. The Company They are a specialist agency with over two decades of experience helping major brands connect with young audiences through insight‑led, socially impactful work. Data underpins everything they do — from campaign planning to client reporting to the development of a major schools‑focused digital platform. You’ll be joining a small, collaborative data team where autonomy, accuracy, and clear communication really matter. The Role As a Data Analyst, you will operate as the central triage point for data questions across the agency. Day‑to‑day, you will: • Analyse client‑provided datasets, often in Excel, to uncover insight and measure campaign performance., • Support forecasting and modelling for school‑based and consumer campaigns — including expected registrations, timelines, and channel impact., • Work closely with their relational database to extract, clean, and manipulate data using SQL., • Build and refine Power BI dashboards to improve visibility and reporting accuracy., • Ensure data quality and uphold strong QA standards across all outputs., • Explain analytical approaches, methods, and assumptions to non‑technical stakeholders. Your Skills & Experience Core Requirements • 3–5 years’ experience in a Data Analyst role., • Strong background in CRM, customer data, or campaign‑focused analytics., • Agency, marketing, or similarly fast‑paced environment experience., • Advanced Excel (including lookups, conditional formatting, visualisation)., • Confident SQL skills (joins, selects, manipulation)., • Power BI experience for dashboards and reporting., • Strong data storytelling and the ability to communicate insights clearly., • Python or R interest/experience., • Exposure to forecasting beyond simple historical extrapolation., • Familiarity with UK education structures or previous work involving schools. What They Offer • £55,000 base salary, • Hybrid working with at least two days per week in their London office., • The chance to join a growing data function with excellent long‑term progression., • High visibility, meaningful responsibility, and a genuinely collaborative culture. HOW TO APPLY: • Apply by sending your CV to Joe by the link below

Key Account Manager – Respiratory Field-based | South London | Headcount role Shape the future of respiratory care across the NHS Inizio Engage is partnering with a leading, values-driven pharmaceutical organisation to recruit an experienced Key Account Manager for a high-performing respiratory team. This is a senior, strategic field role, employed directly on our client’s headcount, offering genuine influence across local health economies and the opportunity to drive meaningful, long-term change in patient care. If you thrive in complex NHS environments, enjoy building senior-level partnerships, and want a role where strategy, collaboration and impact sit at the heart of everything you do — this could be your next career move. Why this role? • Strategic influence – Shape local health economies and impact formulary and guideline decisions across Primary and Secondary Care, • True partnership selling – Move beyond transactional sales to value-based solutions, service redesign and collaborative working, • Senior-level exposure – Work with ICBs, Health Boards, KOLs and senior NHS decision-makers, • Market-leading portfolio – Represent a highly respected respiratory portfolio aligned to strong clinical outcomes, • Values-led culture – Join an organisation committed to patient impact, sustainability and responsible business The opportunity As a Key Account Manager, you will be the single point of contact for key customers across your allocated Local Health Economies. You’ll own strategic account planning, lead commercial discussions, and work cross-functionally to deliver tailored solutions that meet local needs while driving sustainable growth. This is a role for someone who enjoys thinking long-term, influencing without authority, and turning insight into action. Your impact will include: • Building trusted, long-term partnerships across Primary and Secondary Care, • Leading strategic account plans that unlock access and drive growth across LHEs, • Influencing senior stakeholders including ICBs, Health Boards, Finance and Medicines Management Leads, • Shaping local health systems to support formulary and guideline inclusion, • Identifying and delivering commercially robust, value-based proposals, • Developing and managing influential KOL relationships, • Leading educational initiatives and collaborative projects that add real customer value, • Championing the Voice of the Customer to shape strategy and engagement, • Delivering strong commercial performance while maintaining high customer satisfaction and NPS Who you’ll work with: You’ll engage with a wide range of senior and influential stakeholders, including: • ICBs, Sub-ICB Clusters and Health Boards across the UK, • Medicines Management, Respiratory Leads and Finance Directors, • Key Opinion Leaders in Primary and Secondary Care, • High-value PCNs, Practices and Practice Clusters About you You’ll be a highly credible, strategic pharmaceutical professional with: • Proven experience as a KAM or in a senior NHS-facing commercial role, • Strong understanding of complex NHS structures and decision-making, • A track record of influencing senior stakeholders and driving access, • Confidence leading value-based and commercial discussions, • A collaborative, ethical approach aligned to ABPI and organisational values Ready to take the next step? If you’re looking for a role where you can shape strategy, influence healthcare systems, and make a lasting impact in respiratory care, we’d love to hear from you. Apply now to register your interest. A member of the Inizio Engage recruitment team will be in touch to discuss the opportunity in more detail.

Location Field based London and surrounding areas Salary £35,000 basic plus commission £45,000 OTE Company CN Foods About CN Foods CN Foods is a London based premium food and drink distributor supplying independent retailers cafés and hospitality businesses across London. We partner with hundreds of high quality producers across chilled and ambient categories and focus on building long term supplier and customer relationships. We are a fast growing entrepreneurial business with a strong commercial mindset. Our team is collaborative ambitious and focused on building a best in class distribution platform for independent food retail. The Role We are looking for a commercially minded Field Account Manager to manage and grow a portfolio of retail and hospitality customers across London. This is a hands on field based role where you will take ownership of your accounts working closely with store owners and managers to improve sales performance product mix and availability. What You Will Be Doing • Manage and grow a portfolio of retail and hospitality customer accounts, • Build strong long term relationships with store owners and managers, • Actively manage customer inventory to maximise availability and reduce waste, • Place and manage customer orders in collaboration with the shop manager, • Sell in new product lines range extensions and promotional activity, • Identify opportunities to grow sales volume order frequency and product mix, • Carry out regular store visits to review performance and plan growth actions, • Open and develop new customer accounts within your territory, • Work closely with internal teams to ensure excellent service levels, • Experience in field sales account management or a customer facing commercial role, • Background in food and drink wholesale convenience or hospitality preferred, • Strong commercial awareness and relationship building skills, • Organised proactive and comfortable working independently, • Confident communicator with a hands on approach, • Competitive basic salary plus commission, • Opportunity to work with premium and innovative food and drink brands, • Autonomy and ownership of your accounts, • Clear progression opportunities as the business grows, • Supportive ambitious and fast growing team

Senior Engineer – Vertical Transportation Consultant – Leading Global Advisory • Loads of career and training progression, • £50,000-£55,000 which incl a Car Allowance, • 15% Annual Bonus, • Pension, • Health Care, • Technology pack - Phone / laptop etc, • 26 Days Holiday Engineering & Design Consultancy | London Design, Advise, Lead This isn’t a maintenance role. This is vertical transportation consultancy at the sharp end of the built environment. We’re looking for a Senior Vertical Transportation Engineer to join a forward-thinking Engineering & Design Consultancy working on some of the UK’s most recognisable commercial, residential and mixed-use assets. You’ll advise institutional landlords, global investors, managing agents, developers and occupiers, helping them make informed, low-risk, future-proof decisions about their lift and escalator portfolios. Who You’ll Work With:- You’ll be advising clients across: • Prime City & West End commercial offices, • Landmark mixed-use and residential towers, • Large-scale estate portfolios, • High-profile retail and destination assets, • Complex, multi-asset property portfolios owned by FTSE-listed and global investors, • You’ll work directly with Property Managers, Facilities teams, Surveyors, Project Managers and Building Consultants, influencing decisions at both asset and portfolio level. About the role :- • Delivering VT site surveys, audits and condition reports, • Producing lifecycle and capital planning reports for lift and escalator assets, • Acting as technical lead on VT replacement and modernisation projects, • Advising on refurbishments, major works and development schemes, • Managing consultants, contractors and OEMs, • Providing trusted VT advice to internal teams and clients, • Raising standards, reducing risk, and improving long-term asset performance What our Customer is Looking For:- You’re not just technical — you’re commercial, confident, and credible. Essential: • 5+ years’ experience in the Lift & Escalator industry, • NVQ Level 3 (or equivalent) in Lift & Escalator Engineering, • Strong technical knowledge across passenger lifts, goods lifts & escalators, • Experience producing professional reports for clients, • Comfortable operating in a client-facing consultancy environment, • Excellent communication and stakeholder management skills Desirable: • Experience working with property portfolios or managing agents, • Exposure to asset management, lifecycle planning or advisory roles, • Ambition to grow within a consultancy environment

About Us: Zero Plus Ltd is a trusted technology services partner to the UK Government and corporate sectors. We deliver secure, reliable, and scalable solutions to multiple UK public sector organisations. Supporting more than 20,000 end users, our mission is to enable secure cloud and end user services guided by our Zero Trust Security Model. Our teams specialise in Identity Verification, Managed Endpoints, Threat Detection, Secure Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced technology professionals supporting mission critical government services. Why Join Zero Plus? We welcome applications from people of all backgrounds and lived experiences. This includes gender, ethnicities, sexual orientations, and abilities, as well as those from a wide range of socio-economic and educational backgrounds. Our aim is to remove barriers where we can, ensure fairness in our processes, and create an environment where everyone can succeed and contribute meaningfully. We offer excellent personal development opportunities, including a £3,000 annual training allowance per employee. In addition, every Line Manager has an explicit requirement in their Job Description to actively support the personal development of each person in their team. This ensures you have the structure, support, and resources to grow with us. The Role: Contract Type: Initial contract with potential to convert to permanent (subject to performance and business needs) We’re hiring a Technical Writer to create and maintain high-quality documentation for our End User Computing (EUC) services and Zero Trust environment. You’ll work with engineering, security, and identity teams to produce clear internal documentation in Confluence, and publish curated, customer-facing content to SharePoint Online. Please note: You will need to have current Security Clearance (SC) for this role that is transferable to Zero Plus What You'll Be Doing: • Writing and maintaining service documentation, SOPs/runbooks, and knowledge base articles for our EUC team and supporting security/identity services., • Producing customer-ready documentation and ensuring appropriate separation/redaction between internal vs external content., • Documenting key processes: onboarding/off-boarding, device lifecycle, access/authentication flows, troubleshooting and escalation paths., • Establishing and applying documentation standards (templates, structure, versioning, review cadence)., • Collaborating closely with SMEs and Test Service Managers to capture accurate content; keep documents current as services change. Some of the technologies you can expect to write about include: • Zscaler (Zero Trust access patterns and support guidance), • Okta (primary IdP) federated with Microsoft Entra (SSO/MFA, Conditional Access-aligned flows), • Omnissa Workspace ONE (endpoint management, enrolment, compliance, troubleshooting), • Jamf Pro (endpoint management, enrolment, compliance, troubleshooting), • Microsoft 365 collaboration services with E5 security capabilities What we are looking for: We would love it if you have: • Proven Technical Writing experience in IT (EUC, identity & access, security, networking, or cloud services)., • Strong communication skills and the ability to simplify complex technical topics for different audiences (support teams, admins, customers/end users)., • Hands-on experience with Confluence and publishing content to SharePoint Online (or equivalent)., • Comfortable creating diagrams (Lucidchart/Visio/draw.io) and working with SMEs in fast-moving technical teams. Its not essential, but it would be great if you also had: • Familiarity with Zscaler, Okta, Microsoft Entra, Workspace ONE, and Microsoft 365 security/E5 concepts., • ITIL/service management documentation experience (service catalog, incident/change linkage). This role is ideal for someone with experience in operating in complex technical environments and can translate that complexity into documentation for our end users. We look forward to receiving your application!

CRO & Monetisation Manager — E-commerce Startup Hybrid | Full-time | London Overview We are recruiting on behalf of a fast-growing, profitable e-commerce scaleup operating in the consumer and creative space. The business has seen strong year-on-year growth and is now looking for a CRO & Monetisation Manager to take ownership of performance and optimisation across its primary digital storefront. This role is ideal for a commercially minded operator who enjoys using data, experimentation and insight to drive measurable revenue impact and improve how traffic converts into profitable orders. Role Summary The CRO & Monetisation Manager will act as the product owner for the e-commerce experience, with accountability for conversion rate (CVR), average order value (AOV) and on-site monetisation. You will shape how traffic translates into revenue by owning: • Conversion and monetisation strategy, • Experimentation and testing, • Insight generation This is a high-impact role with ownership over one of the most important commercial surfaces in the business. Key Responsibilities • Own CVR and AOV across the website, with a clear focus on increasing revenue per visitor, • Own on-site offers, bundles, upsells and pricing strategy and how these are presented, • Analyse customer journeys and on-site behaviour to identify friction points and monetisation opportunities, • Build and execute a structured experimentation roadmap focused on commercial impact, • Design, run and analyse A/B tests across UX, pricing, offers, upsells and merchandising logic, • Scope, brief and manage external development resources to deliver site changes and experiments, • Use data and experimentation to improve catalogue and collection merchandising efficiency, • Translate test results and behavioural data into clear insights for marketing, product and commercial teams, • Own the website end-to-end, ensuring alignment with marketing activity, launches and commercial priorities Requirements Must Have • 3+ years’ experience in e-commerce, digital optimisation, growth product or related commercial roles, • Proven experience improving performance on a high-traffic, consumer-facing website or digital product, • Strong analytical and commercial judgement, with the ability to turn data into clear priorities and actions, • Experience designing, running and interpreting experiments or structured tests, • Comfortable working directly with developers to scope, prioritise and deliver improvements, • Clear communicator able to collaborate across multiple teams, • Comfortable operating autonomously, spotting opportunities and executing without close supervision Desirable • Experience in paid-media-led or DTC e-commerce environments, • Familiarity with common e-commerce platforms, • Basic working knowledge of HTML/CSS (and foundational JavaScript), • Experience using analytics or experimentation tools, • Ability to create simple wireframes or mockups, • Interest in consumer brands, design or creative-led products Compensation & Benefits The client offers a competitive package, including: • Competitive salary, • Hybrid working (London-based)

Role: Oracle Practice Engagement Director Location : UK, Europe Domain: Retail, CPG If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. As part of our Oracle Practice Sales team for the EMEA region, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Oracle ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Oracle related work. You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand Oracle business across EMEA. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs. As the Practice Engagement Director, you will be responsible for all client interfaces within group of accounts across the CPG, Retail and Logistics (CRL) industries in the EMEA region. You will work with the wider market facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Oracle ecosystem of services and solutions. Responsibilities: You will have the following key responsibilities within the assigned account portfolio: • Client Relationship Management: Manage relationships with operational personnel - those directly involved with the client's presence., • Business Development - Build a strong account portfolio for Oracle and drive revenues by being the owner of the entire Opportunity Management Cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated solutions and capabilities., • Proposal Development: Conduct research and analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients., • Client Delivery Assurance - assure the client of Infosys commitment and collaborate with the Delivery Managers to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client., • Account Planning and Governance - responsible for client Management processes within the Oracle Portfolio - Plan-Sell-Deliver-Manage. Build account level plans - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities. Qualifications: • 15+ years' experience with strong sales/relationship management/account management experience., • Must have led client facing consulting or sales engagements in following industry verticals: Retail, CPG and Logistics., • Understanding of Oracle ecosystem of products such as ERP, HCM, CX, Supply Chain, Analytics, Cloud Infrastructure and platform services, • Strong Business Development and Client Management experience is required., • Track record of interacting and building relationship with CXO level client contacts., • Track record as Engagement/Relationship Manager growing and nurturing client relationships highly desirable., • Global Delivery Model experience desirable., • Wide variety of IT and business consulting engagement experience., • Strong leadership, interpersonal, communication and presentation skills., • Hands-on experience with proposal creation and leading proposal presentations., • The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Our team of over 240,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake. Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Entry Level Sales Role – London Kickstart Your Sales Career: Amazing Benefits & Full Training – Immediate Starts Available Ready to kickstart a rewarding career in sales with incredible perks from day one? Our client, a thriving company in field sales and marketing, is looking for enthusiastic individuals to join their vibrant self-employed team in London. No experience? No problem – full training is provided, along with ongoing support in a friendly, collaborative environment where you can thrive. Benefits of role: • Fantastic Earning Potential: Enjoy a rewarding brand awareness fee plus commission structure – your hard work directly impacts your earnings!, • Comprehensive Training & Development: They'll equip you with the skills and knowledge you need to excel in sales, setting you up for long-term success., • Career Progression: Opportunities to grow with the company are available for motivated individuals., • Supportive Team Environment: Join a friendly and collaborative company where you'll receive ongoing support., • Exciting Incentives & Rewards: Be recognised and rewarded for your achievements with exciting incentives., • Great Company Culture: Enjoy a positive and engaging environment where your contributions are valued., • On Target Earnings of £24k-£30k in your first year, and £35k+ in your 2nd year What You’ll Be Doing: • Connect with potential customers in face-to-face sales campaigns within residential environments across London, • Understand customer needs, provide excellent service, and present your client’s products and services in an engaging way, • Build rapport, answer queries, and support customer acquisition while maximising earnings through the brand awareness fee plus commission structure, • Collaborate with the team to share strategies, successes, and insights Requirements: • Positive and enthusiastic attitude with a strong work ethic, • Full-time equivalent availability (4–5 full working days, Mon–Sat), • Confidently engage with people using excellent English and interpersonal skills., • Team player with motivation to learn and succeed, • Eligible to work full-time in the UK without restrictions No previous sales experience is required — candidates with the right attitude and willingness to learn will succeed. Previous successful candidates have come from customer-facing backgrounds such as retail, hospitality, care, call centre, support work, or roles in warehouse, driver, labourer, construction, healthcare, and manufacturing. This self-employed role offers a combination of a fantastic brand awareness fee plus commission, rewarding effort and results while providing full training and ongoing mentorship. Ready to kickstart your sales career with amazing benefits and a supportive team? Apply now for an immediate start! • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Come join our team! Druid AI is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue. With a 2x growth year over year, 160+ partners and 250+ clients worldwide, DRUID AI actively builds on its vision to provide employees with an intelligent virtual assistant that helps people work easier and faster. We’re looking for a tech-savvy and client-oriented Presales Engineer to design tailored AI-powered solutions, build compelling demos and POCs, and support our sales team in showcasing the value of the DRUID platform to prospects and clients. What you’ll do at DRUID • Act as a trusted business partner of the Sales, Delivery and Customer Success Leaders, and share ownership in achieving the territory’s business objectives and revenue targets, • Work with Sales, Product, Marketing, Professional Services, and other cross-functional partners to think big and shape the go-to-market strategy for large customers, • Support Sales opportunities with exceptional consultative selling and technical experience, • Drive revenue growth through a combination of planning, enabling the team, and owning relationships with customers’ senior technical stakeholders, • Conduct and coach detailed discovery at all levels to internalize customers’ digital transformation strategies, • Design high-level solutions to fit client needs and environment during the deal process, • Build and deliver custom made industry specific demos for new prospects and clients, • Create powerful POC’s (Proof of Concepts) for prospects and customers, • Present and demonstrate our solutions to a broad spectrum of audiences while building strong relationships and handling technical objections and issues throughout the entire sales cycle, • Be an evangelist of DRUID tools by identifying customer needs and showcasing the best solution, • Drive end-user adoption of DRUID product through events, seminars, webinars, technical training, and other activities as appropriate, • Support Marketing initiatives through evangelism activities, including writing blogs, speaking in webinars and other industry events, • Contribute to clients’ business objectives by offering an industry-relevant perspective on markets and industries, • Ensure clear guidance is transferred to our delivery team, including details on use cases and the customers’ business objectives to ensure customer success, • Work closely with Product team at the improvement of the core functionalities and adding external technologies to DRUID ecosystem. What you’ll bring to DRUID • Bachelor's degree or higher, • Proven ability to map customer needs to product solutions and business outcomes, • Experience in building tailored demos, • Strong mix of technical understanding and business insight, • Excellent communication and presentation skills - comfortable with both IT and executive-level conversations, • Enthusiastic about AI, automation, and digital transformation, • Industry-specific knowledge is a plus within healthcare, financial services, and higher education particularly. What’s in it for you at DRUID • A rich learning environment, specific to a tech start-up expanding internationally, • Plenty of opportunities to create, innovate and leave your mark in a challenging and fast-growing business, • Super smart, friendly, and supportive colleagues, • A place where you can freely express your opinion, • Access to local and international events, conferences, webinars as DRUID representative.

Our Mission We build the software that the world’s factories run on. Manufacturers - and the companies that make the physical world as we know it - have been left behind by digitisation. They are faced with clunky software from the 1980s, Excel, and pen & paper. It matters: to manufacturers who need to compete in our global marketplace, to the people who run the production lines, and to our society when we can avoid needless waste. Ferry is pioneering a new wave of Manufacturing Operations Platforms for the AI age. We are giving digital superpowers to the hard-working folks who are at the coalface of production. Our software powers some of the largest manufacturers globally, providing the tools, insights & capabilities for them to revolutionise what & how they produce. About the Role Deployment Strategists ensure Ferry’s technology delivers outsized impact on our customers’ most pressing manufacturing problems. They dive deep into complex operations, bring structure to ambiguity, and work directly with users to design and deploy mission-critical solutions. Deployment Strategists sit at the intersection of problem-solving, data analysis, and stakeholder engagement. At Ferry, Deployment Strategists own customer relationships end-to-end. Your work will involve identifying critical problems, building products using the Ferry platform, driving adoption on-site, and ensuring projects land with clarity and measurable impact. Your work will directly shape how the physical world gets made. Who You Are • Minimum 2 years in a fast-paced, analytical, or client-facing environment (i.e. consulting, operations, investment banking / PE / VC), • Proficient in SQL and comfortable working directly with large datasets to diagnose problems and validate solutions (or the ability to learn at rocket speed), • Available to work in-person with our London-based team, 5 days a week, • Thrive in unstructured, high-stakes environments where answers aren’t obvious, • Exceptional analytical thinker with strong problem decomposition skills, • Strong communicator who can distill complexity into clear narratives and actions, • Equally effective engaging with executives and frontline operators, • Willing to travel and work directly with customers on-site Nice to Haves • Python skills or experience with advanced data science techniques, • Experience in manufacturing or industrial settings, • Experience managing large, complex customer projects end-to-end We're looking for someone who is passionate about using technology to solve complex problems. You should have experience working with technical teams and be comfortable in a fast-paced startup environment. Your Day to Day No two days as a Deployment Strategist are the same, but as a Deployment Strategist you can expect the following: • Visit manufacturing facilities to meet stakeholders, uncover priorities, and map pain points, • Translate problems into data-driven workflows, working with engineers to extract and structure data from equipment and legacy systems, • Work with customers, from the C-Suite to operators on the line, to build bespoke applications, • Lead training sessions to ensure the deployed applications serve their intended purpose and drive adoption, • Present deployment outcomes and impact to executive teams, • Feed insights from the field directly into Ferry’s engineering and product teams

Entry Level Sales Assistant (No Experience Required) - Central London Looking for a role that will support you and develop your skills within customer-facing environments? Fed up and want to start earning and gaining valuable experience this year? Based in London, our client's well-established company is currently recruiting for vibrant and enthusiastic Sales Assistants. They're offering immediate starts due to a recent expansion and high client demand. Please Note: Our client can only accept candidates who are eligible to work in the UK on a full time basis, all year round without restrictions. The key attributes they are looking for are; • Positive and proactive attitude., • Professional manner and appearance., • High customer service standards., • Willingness to travel both nationally and internationally., • Full-time equivalent availability and eligible to work full-time in the UK., • Ability to commute to Central London on a working day basis. What's involved; • Generating new customer base for their clients., • Customer Service., • Sales Acquisition., • Working within an enthusiastic sales team at various face to face event campaigns in the London area. What they offer; • Access to coaching in Customer Service / Sales / Marketing and Promotions., • Fast-paced and collaborative company culture and busy social calendar., • Successful and established Sales and Customer service team to support you., • A competitive day rate plus commission earnings!, • Invites to exciting National and International travel opportunities., • Immediate Starts Available! They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face at exciting event campaigns in and around the London area. Experience is not necessary within this self-employed role due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (School/College/University) or international students, as our client is seeking candidates who can work 4-5 full days per week (full-time equivalent). Role is based in Central London. If you feel you meet these requirements and are ready to start your career in the New Year, APPLY NOW!! *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

The Opportunity This graduate programme is designed for ambitious Japanese-speaking graduates who want a client-facing career at the intersection of financial markets, data, and technology. Start Dates: March or May 2026 Location: London (with EMEA travel) Programme Type: Graduate Scheme Application Deadline: 30 April 2026 Visa Sponsorship: Available (UK Skilled Worker – New Entrant route) You’ll begin in an Analytics function, becoming an expert user of a world-leading financial data and analytics platform while supporting global clients across investment banking, asset management, trading, and corporate finance. As your expertise grows, you’ll have a clear pathway into Sales, working directly with senior financial decision-makers and driving commercial growth. This is not a passive grad scheme. You’ll be trusted early, trained intensively, and exposed to real market conversations from day one. Key Criteria (Essential) • Fluent Japanese and English (written and spoken), • Bachelor’s degree (or higher) or equivalent relevant work experience, • Strong interest in financial markets and financial services, • Ability to multitask and solve client problems under time pressure, • Excellent analytical, critical-thinking, and problem-solving skills, • Confident communicator with strong interpersonal skills, • High resilience, adaptability, and learning agility, • Motivation to pursue a client-facing career, with long-term interest in sales or relationship management, • Willingness to travel across EMEA as required, • Flexibility to occasionally work weekends or bank holidays (time off in lieu provided), • Exposure to Python or other programming languages, • Beginner to intermediate Excel and/or VBA skills, • Previous client-facing, customer support, or relationship management experience, • Understanding of financial instruments, trading, or investment workflows What You’ll Be Doing Analytics (Initial Role) • Provide high-quality, real-time client support via live chat and digital channels, • Resolve complex analytical, technical, and market-related queries, • Educate clients on financial data, analytics tools, and workflow solutions, • Support users across asset classes including equities, fixed income, FX, commodities, and derivatives, • Deliver product training sessions and support client onboarding Sales (Progression Opportunity) As you develop, you may transition into a Sales role where you will: • Manage and grow client relationships, • Identify new revenue and expansion opportunities, • Understand client workflows and present tailored enterprise solutions Training & Career Development You’ll complete a comprehensive Analytics & Sales training programme, covering: • Financial markets, asset classes, and market participants, • Platform functionality and advanced analytics, • Client workflows and consultative problem-solving, • Sales, • Advanced analytics or specialist support roles, • Leadership and team management Who This Role Is For You’re intellectually curious, commercially aware, and comfortable working in a fast-paced, client-driven environment. You enjoy solving problems, explaining complex ideas clearly, and building credibility with demanding users.

Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on ourCareers page (Opens in a new tab) .Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more atseismic.com.Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismichere (Opens in a new tab) . Overview: Our sales and marketing teams help companies understand how Seismic can power collaboration internally through the use of content. We’re thoughtful and committed to telling the Seismic story, with the goal to ultimately help brands focus on enabling their go-to-market teams.In your role, you’ll be influential in spreading the word about our cutting-edge technology and expanding our footprint.Seismic’s sales reps are passionate about our product and take a consultative approach to sell our solution across several verticals, including Financial Services, Manufacturing, High Tech, and more. This role will focus specifically on our FinServ vertical.If you are ready to spread awareness of our world-class sales enablement tool, apply today to learn more about Seismic. Who you are: • A seasoned sales professional with 7+ years in solution sales, including 5 years in the high-tech/software sector, and a proven track record of driving, managing, and closing enterprise deals within the financial services space., • Over 3+ years specifically focused on financial services clients across EMEA., • A driven individual with proven ability to hit or exceed sales quota., • An articulate individual who is able to convey our value proposition to C-Level, Sales, and Marketing executives., • Someone who has proven consultative sales solution skills in a SaaS/Cloud environment., • Someone who loves being on the road. Will be responsible for a large geography. Would consist of working with sales employees, attending business meetings, industry meetings or working with key customers. What you’ll be doing: • Selling Seismic Software, the #1 Sales Enablement Solution to Fortune 1000 FinServ corporations., • Manage enterprise sales cycle starting with discovery, building and managing relationships, to the close of business., • Acquire new business by building a network of customers and industry contacts to facilitate sales development and successes., • Partner closely with the Sales Engineering team to customize product demonstrations and architect solution packages based on client requirements., • Prepare proposals that outline consultative solutions to meet client needs., • Develop referrals and reference accounts by building long-term strategic relationships. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in salesenablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. \n#J-18808-Ljbffr

Director of Membership & Loyalty - Global Multi-Site Group Location: London (Hybrid) About the Company Our client is a leading global multi-site group with a portfolio of iconic destinations worldwide. As part of a major growth agenda, the business is investing in a global membership and loyalty platform as a core driver of customer engagement and long-term value. The Role This is a newly created, global leadership role with end-to-end accountability for defining, building and scaling a unified membership and loyalty strategy across all markets. Reporting into senior leadership, the Membership & Loyalty Director will own strategy, commercial performance and execution of a data-led loyalty ecosystem that drives engagement, retention and revenue growth. Key Responsibilities • Define and lead the global membership and loyalty strategy, • Design and launch a group-wide framework covering products, benefits, pricing and engagement, • Own global KPIs across acquisition, retention, LTV and revenue contribution, • Full P&L ownership including budgeting, forecasting and performance management, • Leverage CRM, data and analytics to deliver personalisation at scale, • Establish global governance while enabling strong local execution, • Lead and develop a high-performing, multi-regional team, • Partner closely with Marketing, Brand, Digital, Technology and Finance About You • Senior leadership experience in loyalty, membership or CRM within consumer-facing sectors, • Proven track record of scaling large-scale loyalty or membership programmes, • Strong commercial acumen with P&L ownership, • Deep understanding of data-led marketing and customer lifecycle management, • Experience leading complex, international teams

London EC1M. Three days per week in the office. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients, ISO27001 certified, delivering secure digital solutions for clients who need that assurance THE ROLE This is a Senior Digital Project Manager role with commercial accountability for delivery performance. You will own the delivery of web development and UX projects from scoping through to launch. You will be the bridge between clients, account teams, and our delivery teams, ensuring requirements are captured with precision, translated into detailed specifications, and delivered profitably. This role carries accountability for project delivery, resourcing of developers and UX practitioners, and the commercial performance of billable time. You will also oversee our service desk, managing support contracts, tickets, and small-to-medium client requests. Scoping and documentation are central to this role. You will run workshops to capture requirements, produce detailed statements of work and technical specifications, and ensure nothing falls through the gaps. Attention to detail is not optional. This role reports to the Head of Client Management, works in partnership with technical, UX, and creative leads, and alongside account directors on larger scale projects and programmes. WHAT YOU’LL DO Scoping and documentation • Run discovery and scoping workshops with clients to capture requirements, constraints, and success criteria., • Produce detailed statements of work that clearly define scope, deliverables, assumptions, exclusions, and change control mechanisms., • Translate client requirements into technical specification documents that developers and UX practitioners can estimate and build from., • Facilitate ways of working sessions to establish communication rhythms, approval processes, and escalation paths., • Work with technical leads to validate feasibility, identify risks, and refine estimates before commitments are made. Project delivery • Own project delivery from kickoff to launch, ensuring work is delivered on time, on budget, and to the quality our clients expect., • Manage project schedules, risks, and dependencies across multiple concurrent workstreams., • Run standups, sprint planning, and delivery reviews with development and UX teams., • Manage scope carefully, ensuring change requests are captured, documented, estimated, and agreed before work proceeds., • Ensure projects are delivered within our ISO27001 certified environment where required. Resourcing and profitability • Plan and manage allocation of developers and UX practitioners across projects to optimise utilisation and delivery efficiency., • Monitor project margin and flag commercial risks before they impact profitability., • Track billable utilisation against targets and take action to address shortfalls., • Report on delivery performance, utilisation, and project health to senior leadership. Service desk and support • Oversee the service desk, ensuring support tickets and small-to-medium requests are triaged, prioritised, and resolved efficiently., • Manage support contract clients, maintaining service levels and clear communication on issue status., • Coordinate with developers to schedule support work alongside project delivery., • Identify recurring issues or improvement opportunities and escalate where appropriate. Client relationships • Act as day-to-day delivery contact for clients, maintaining clear and proactive communication throughout project lifecycles., • Manage smaller client accounts and support contracts independently, owning the relationship end-to-end., • Partner with account directors on larger programmes, owning delivery while they own the commercial relationship., • Be client-friendly and professional in all interactions, representing the agency well. Platform knowledge • Bring working knowledge of Drupal and/or Shopify to inform scoping, estimation, and delivery planning., • Understand enough about web development, APIs, and content management to translate between technical and non-technical stakeholders., • Stay current with platform developments and capabilities relevant to client projects. WHO YOU ARE • You are exceptionally detail-oriented. You spot gaps, inconsistencies, and risks that others miss., • You are a natural documenter. Scoping, specifications, and SOWs are things you take pride in getting right., • You are comfortable in client-facing situations and can run workshops confidently., • You care about commercial outcomes, not just ticking delivery boxes., • You can translate between technical teams and non-technical stakeholders without losing fidelity., • You are organised, calm under pressure, and relentless about follow-through., • You take ownership of problems and see them through to resolution. EXPERIENCE AND SKILLS • 5+ years' experience in project management roles within a digital agency, consultancy, or technology environment., • Proven experience managing web development and UX projects, ideally involving Drupal, Shopify, or similar CMS/ecommerce platforms., • Strong track record of writing detailed statements of work, technical specifications, and requirements documentation., • Experience facilitating client workshops for scoping, discovery, and ways of working., • Experience managing service desk or support ticket workflows., • Strong understanding of agile delivery methodologies and project commercial management., • Experience managing developer and/or UX resources and accountability for team utilisation., • PRINCE2, PMP, or Scrum certification is useful but not required. We care more about what you've delivered than what certificates you hold. NICE TO HAVE Standout candidates may also bring: • A T-shaped background in project management across other agency disciplines including creative, brand, or campaign delivery., • Hands-on experience with HTML/CSS, or a previous role as a developer - enough to read code, understand commits, and hold technical conversations without relying on translation., • Experience with version control (Git) and deployment workflows., • Previous experience in UX research or design roles, or formal UX training., • Understanding of accessibility standards (WCAG) and inclusive design principles., • Experience scoping and delivering projects for public sector clients., • Previous experience working in an ISO27001 or similarly regulated environment., • Experience with Jira, Streamtime, or similar project management and resource planning tools., • Proven experience recovering distressed projects or managing difficult client situations. WHAT SUCCESS LOOKS LIKE • Projects delivered on time and within budget, with minimal scope creep or margin erosion., • Developer and UX utilisation consistently at target levels., • Clear, detailed specifications and SOWs that reduce rework, disputes, and clarification cycles., • Support tickets resolved within SLA, with clients kept informed throughout., • Client feedback scores of 9/10+ on delivery experience., • Profitability targets achieved, unlocking performance-related earnings. CAREER PATH Strong performers who demonstrate commercial impact and delivery excellence can expect to grow into senior delivery leadership positions as the agency scales. We promote based on contribution and capability, not time served. BENEFITS • Salary: £50,000 base, with on-target earnings of £58,500. The performance element is tied to delivery profitability targets, so your success in managing projects efficiently is rewarded., • Pension: Penfold., • Life Insurance., • Hybrid Working Policy: 3 days per week in our London office, with flexible hours between 08:00 – 18:00., • 9 Day Working Fortnight Option: Compress your hours over 9 days to enjoy every other Friday off., • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service., • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners.

Our consultancy client provides in-depth advice on strategic, financial, regulatory and commercial issues driving investments in infrastructure across Energy, Utilities, Transport, Telecoms and Social Infrastructure in the UK and globally. Their work includes market and policy design, economic and regulatory analysis, deal structuring and execution, as well as strategic and transaction advice to enable private and public capital to fund infrastructure. They work closely with other functions within the firm to advise clients on mergers and acquisitions, valuations, due diligence and more. They are currently expanding their Digital and Telecoms practice within their Utilities & Energy business. Their Digital and Telecoms team deliver expert advice on regulations, policy development, and commercial strategy. Drawing on their diverse expertise in economics, regulatory finance and sector-specific knowledge, we help clients navigate complex challenges and capitalize on emerging opportunities. Examples on some of the projects the team has worked on: • Economic analysis across several projects for government departments to support decision making on mobile telecoms strategy and policy., • Regulatory costing advice for telecoms regulators., • Expert regulatory and costing advice for international mobile and fixed network operators., • Industry insights on international good practice to inform 5G and fibre strategies for international telecoms businesses., • Support to operators on regulatory pricing consultations., • Support for a European regulator in running its regulatory accounting consultation., • Assessment of 5G policies across countries leading the 5G rollout and lessons learnt from these., • Strategic review of the telecoms supply chain for 5G services of a large European country., • Economic review of the telecoms supply chain for 5G standalone, telco cloud, RAN, optical communications and BSS/OSS services for a large European country., • Benchmarking and assessment of the current regulatory framework and performance of the Communications ministry of a country in the Middle East., • Support for a large telco in developing its full fibre business case model to get funding approval from its Board of Directors., • Members of the team led on the design, development, and implementation of a B2B customer profitability solution for a leading global telco across its operating companies in Europe and Africa. The position: As a Senior Manager you will be expected to manage multiple projects from conception to completion. The work will include a combination of report drafting, preparing presentations for key stakeholders, economic analysis, and engaging with clients. To support the expansion of the Digital and Telecoms team, you will also be expected to support the business development activities such as drafting proposals and thought leadership materials. This will be a significant part of the role. Responsibilities: • Play a key role in sales efforts, building and maintaining effective relationships with key clients across the sector, as well as with other advisors. Identify and act on new opportunities with both new and existing clients., • Being involved in business development to identify new opportunities and contribute to specific business development initiatives, particularly proposals and pitches., • Maintaining a good understanding of policy and regulatory issues in the Digital and Telecoms sector and the associated financial implications., • Play a pivotal role in running projects and maintaining client relationships with minimal supervision from Directors and Partners., • Ensure that client work is delivered to the highest standards in both content and form, managing client interactions, tracking budgets, and complying with the company’s risk processes., • Lead project teams of 2-12 people, fostering a collaborative spirit and culture of respect. Maintain a positive attitude when the team is under pressure, supporting other team members., • Be involved in the wider management and development of the Digital and Telecoms team, including contributions to recruitment, performance appraisal, mentoring and thought leadership., • Providing effective management, coaching and mentoring of junior staff on specific engagements. Person requirements: • Extensive experience in the Telecoms and Digital sector, whether in specialised consulting, industry, regulation or policy development., • MA/MSc/MPhil or higher in Economics, Finance, Mathematics, or related field (candidates with other relevant degrees will be considered based on experience)., • Comprehensive knowledge of UK and international regulatory and policy frameworks for telecommunications, including regulatory mechanics and their practical application., • Deep understanding of the Telecoms and Digital sector structure, key stakeholders, and current policy landscape., • Advanced financial analysis and modelling capabilities with strong theoretical foundation in economics and finance., • Ability to develop compelling, well-reasoned solutions to complex economic and financial challenges., • Proven track record managing large, complex projects including team leadership, resource allocation, and stakeholder management., • Experience leading teams of varying sizes with demonstrated ability to build trust, foster collaboration, and maintain team morale under pressure., • Strong coaching and mentoring skills for developing junior colleagues., • Extensive experience in external-facing roles with confidence presenting to senior stakeholders., • Exceptional report writing abilities and advanced proficiency in Excel and PowerPoint., • Natural relationship builder capable of engaging effectively with companies, investors, regulators, and diverse internal teams. Successful applicants will be contacted within 24 hours to discuss in more detail Cambridge Credentials: adding people....adding value

Delegate Sales Executive - B2B Events Organisation / £36,000 base plus OTE A fast-growing B2B media and events business is seeking a highly organised and commercially aware Delegate Sales Executive to join its marketing and delivery function and play a critical role in the success of its hosted buyer programmes across an international portfolio of conferences and integrated marketing campaigns. In this fast-paced role, you’ll take ownership of the Buyer Intelligence and Hosted Meetings Programme, ensuring the right buyers are identified, qualified, onboarded, and matched with event partners to deliver measurable value. This opportunity is ideal for a confident relationship-builder with strong analytical skills who enjoys combining data, communication, and operational excellence in a high-growth environment. Key Responsibilities: • Take ownership of the Buyer Intelligence function, overseeing the delivery of hosted buyer and meetings programmes across multiple events., • Develop a deep understanding of buyer personas, event partners, and client objectives to ensure accurate and high-quality matchmaking., • Lead the onboarding and management of VIP buyers, overseeing registration, qualification, communication, and event readiness., • Conduct and oversee targeted outreach via phone, email, and social channels to recruit and engage senior-level buyers., • Ensure all buyers meet eligibility and qualification criteria, maintaining programme integrity and client satisfaction., • Build and maintain strong relationships with VIPs, acting as a key point of contact throughout the event lifecycle., • Work closely with Sales, Marketing, and Client Success teams to align buyer intelligence with commercial deliverables., • Maintain accurate CRM records, reporting, and documentation to support campaign delivery and internal visibility., • Monitor hosted meetings performance, manage budgets and expenses, and report on programme outcomes., • Lead pre-event coordination and play a hands-on role during live events to ensure seamless execution. Ideal Candidate: • 2+ years’ experience in delegate sales, audience development, account management, or customer-facing roles within events, media, or B2B marketing., • Proven experience managing hosted buyer programmes, VIP audiences, or complex stakeholder relationships., • Strong analytical mindset with the ability to identify, qualify, and align buyer personas to commercial objectives., • Confident communicator with a professional and personable phone manner, comfortable engaging senior executives., • Highly organised, detail-oriented, and process-driven, with the ability to manage multiple programmes simultaneously., • Proactive, calm under pressure, and capable of working autonomously while collaborating cross-functionally., • Ambitious and motivated to grow with a scaling organisation. Delegate Sales Executive - B2B Events Organisation / £36,000 base plus OTE

ZIMMERMANN is one of Australia's leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand-alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand’s modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN stores in the United States, United Kingdom and Europe. We currently looking for a Brand Ambassador to join our Wholesale UK team for a short term contract (maternity Cover). This role is responsible for creating and cultivating brand awareness as the main liaison between PARIS HO and Key Wholesale Partners: Harvey Nichols , Harrods & Selfridges. Responsible for driving in-store business through customer interaction, product knowledge and visual merchandising. Accountable for Visual Merchandising Directives as provided by the EU VM Manager. Management of the sales teams and organization of the three department stores and the brand’s various corners. The role is supports London wholesale and Include mobility between the three department stores. Key responsibilities: Sales • Establish and cultivate strong relationships with Zimmermann sales team, personal shoppers, stylists and sales floor personnel to support in overall door sales, • Develop all client-facing seasonal training materials to support BA program for UK, • Work closely with Zimmermann VM Manager and Wholesale Manager to acquire visual merchandising plans for each account, providing wholesale-specific feedback to maximize functionality of materials, • Develop and distribute individual door VM for flagships based on provided broader account materials from VM manager, • Execute and maintain visual presentation to Zimmermann standard, based on provided guidelines for merchandising, as well as steaming and general garment care, • Develop relationships with visual merchandising teams within each door, leveraging the relationship to secure optimal stock placement and mannequin or window features, • Develop relationships with stock teams to ensure new stock is placed on the floor expediently and in line with visual standards, • Work closely with VM Manager, VP of Wholesale and Wholesale Manager on optimal brand placement at a door level, monitoring visibility, brand adjacencies, and any extemporary opportunities, • Update by-door style selling for applicable accounts and analyze door level selling as a team to highlight insights and opportunities, • Monitor inventory levels in-store and coordinate with Wholesale Manager to maximize productivity, • Build positive partnerships with store and department managers and regularly discuss current business and opportunities, • Identify and escalate in-store marketing opportunities to Wholesale Manager and VP of Wholesale, including but not limited to sales or VM contests, personal shopping events, staff promotions or trunk shows, • Identify issues and opportunities to maximize sales, including but not limited to store placement, events, inventory or customer acquisition, and work with Wholesale Manager to create action plans to support growth, • Report key findings on product feedback and customer needs to VP of Wholesale, Wholesale Manager and President, providing any relevant feedback inclusive of fit, pricing, sizing, print, or any additional information, through proactive store visit reports, • Review each door’s sales performance at monthly intervals to monitor growth and opportunity, based on year over year sales volume Skills and Specifications • Minimum of 3+ years of experience working in luxury department stores, Visual Merchandise experience and a proven track record of successfully prioritizing and multi-tasking in a fast-paced environment., • A genuine passion and understanding of luxury designer fashion., • Excellent interpersonal and communication skills, responding promptly to customer needs, soliciting customer feedback to improve level of service, and relaying detailed reports and feedback to Management., • Must be always looking for new ways to drive sales, promote and elevate the brand’s presence, and enhance customer experience., • A thorough knowledge of MS Excel and MS Word and MS Power-point., • A high level of organizational and time management skills., • Must be comfortable working autonomously as well as in a team environment This is an opportunity for applicants who strive for excellence in their field. Why work with us? · Bespoke development plans and access to strong mentors and industry leaders · Ongoing Training & Development to grow your career within Zimmermann · Seasonal uniform provided to all team members · Generous Employee Discount and Bonus Structure · Employee Referral Program with the opportunity to earn bonuses for successful placements · Opportunity to progress your career within an Australian global luxury brand, including international opportunities · Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members Only short-listed applicants will be contacted. Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Our customer, a global consulting firm is looking for an Assistant General Counsel to join their legal team. This is an exciting opportunity for a talented lawyer to be a key contributor to the Office of the General Counsel. You’ll provide vital internal legal support across all areas of the firm, advising on legal and contractual matters related to the global business engagements. Responsibilities • Provide proactive and pragmatic guidance on legal matters; anticipate, mitigate, and advise on potential legal issues arising from UK and EU law across the company and on client engagements., • Ensure the company conducts its business in compliance with all applicable UK and EU laws and regulations., • Oversee, review, draft, and negotiate a wide range of commercial contracts, including client engagement letters, Master Services Agreements, and other client-facing documents governed by UK and EU law., • Draft, review, and negotiate supplier and third-party contracts, including consultancy agreements, vendor agreements, subscription agreements, and non-disclosure agreements (NDAs)., • Ensure compliance with UK and EU data protection laws, including both the UK GDPR and EU GDPR, and review and negotiate Data Processing Agreements (DPAs) for cross-border data transfers., • Advise on cross-border legal issues impacting contracts and operations between the US, UK and the EU., • Instruct and manage external counsel in the UK and Europe and oversee legal budgets effectively., • Collaborate with the Finance team on UK and international debt recovery matters., • Advise and partner with Human Resources (HR) on UK and Belgian employment law matters and provide support on employment issues where applicable., • Coordinate with the IT department on matters of client confidentiality, data protection, and cybersecurity in line with UK and EU standards., • Draft and review internal company policies and procedures for UK and European operations., • Respond to regulatory notices, court orders, or other formal enquiries from UK and EU government agencies or authorities., • Establish and manage information barriers and litigation holds as required., • Develop and maintain the company’s UK and Belgium contract templates and assist in the implementation of contract management systems., • Supervise junior legal staff in the UK or EU, as the team grows., • Design and deliver legal training sessions for employees on relevant topics., • Assist and advise on any US related matters as needed. Qualifications Essential: • Qualified solicitor in England and Wales with a current SRA practicing certificate., • Minimum of 8 years' Post-Qualification Experience., • Experience advising on UK and EU commercial law, including drafting and negotiating cross-border contracts., • Experience gained as a solicitor at a Magic Circle firm, ideally one with a US presence, or in an in-house legal department with multi-jurisdictional responsibilities., • Experience in litigation or formal dispute resolution in the UK and ideally the US, and/or experience working on multi-jurisdictional cases in the UK and US., • A strong academic record, including a high-achieving undergraduate degree in law. Desirable: • Prior experience advising a business with significant operations across the UK and the European Union., • Experience working on US litigation matters., • Familiarity with UK and EU data protection law, including both the UK GDPR and EU GDPR. About Elevate Elevate provides consulting, technology and services to law departments and law firms across the globe. Headquartered in Los Angeles, our 1,600+ strong team of legal professionals, lawyers, consultants, project managers, and engineers operate across the United States, Europe, UK, and Asia, Hong Kong and Australia. ElevateFlex, is the flexible resourcing capability within Elevate, we define and support a new flexible career within the legal industry. We match exceptional legal professionals to the evolving needs of our Customers through the curation of a world-class, global Community of Talent, and advanced, technology-enabled search. We were recently proud to be assessed in Band 1 of Chamber’s Global Flexible Legal Resourcing category. Our Vision is a world where legal and business teams achieve incredible outcomes, together. Equitability and Inclusion are critical to ElevateFlex’s success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry’s most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

Long-Term Sales Career Opportunity! Sales Representative - Immediate Starts available! - Dartford (No Experience Required) Please note: This role requires full-time commitment and is not suitable for individuals currently in education or current international students. Are you ready to take the next big step in your career and dive into a rewarding new opportunity? Step into a fast-moving sales environment where your impact is real and your potential is limitless. If you're a driven, outgoing individual with great communication skills and full-time equivalent availability, and you're ready for growth and development with a successful and reputable company, our client in Dartford could have the perfect opportunity for you! Due to recent growth, our client is now hiring for their successful sales and marketing team in Dartford. They are part of an award-winning global organisation that represents some of the biggest clients in the industry. This means they need enthusiastic, confident people with full-time equivalent availability and the ambition and drive to learn and help with increased client demand. They are looking for people who are; • Confident and well-presented., • Brilliant team players., • Equipped with excellent communication and English speaking skills., • Self-motivated and ready to take initiative., • Able to work independently as well as in a collaborative team-oriented environment., • Committed to working a minimum of 4/5 full days a week (Monday to Saturday)., • This role is NOT suitable for students, or international students. No experience is required!! They provide full sales and product training to every member of their team. While experience in a customer-facing role is a plus, it's not required. They welcome recent graduates, entry level career starters or applicants from a variety of backgrounds, including Retail, Front of House, Sales, Event co-ordination, Hospitality, Bar Work, Telesales, Marketing, Warehouse Operatives, Retail Assistants, Admin, Care, Shop Assistants, Sales, Promotions, Customer Service, Call Centres and Direct Sales OR any other face-to-face customer service and sales roles. On top of this they can offer you; • Personal & Professional Development., • Travel opportunities, nationally and internationally., • A busy social calendar., • Recognition and incentives for hitting daily/weekly targets., • Fantastic commission-based earnings., • Fun, fast paced environment. To apply for this immediate start role, please follow the online application process. If your application is successful, you will then receive an email or phone call to arrange an appointment. You will be representing clients within residential environments in the Dartford area. This could be the ideal self-employed, commission-based opportunity for people looking to start a successful, long-term career in a competitive industry. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

The Company This is an exciting chance to join an international food business who produce high-quality, innovative chilled and frozen ranges. With a well-established presence in the UK retail sector and bold growth plans across Europe, they are now seeking a commercially savvy International Business Account Manager - French or German Speaking to support and accelerate their expansion. The Role Reporting to the General Manager, you’ll take ownership of a portfolio of key European retail and foodservice accounts with a focus on major retailers in France, Germany and the wider EU. This is a hands-on, customer-facing role where you’ll lead the full commercial relationship, from identifying new opportunities and managing tenders, to supporting the launch of new products and delivering long-term growth. Alongside managing existing accounts, a key focus will be developing new business across European markets. You’ll build strong relationships with senior stakeholders, shape account strategies and use your commercial insight to align with market trends and customer needs. You’ll also represent the business at international trade shows, customer meetings and networking events, using your market knowledge to influence future product and category direction. The Person This is a great role for an Account Manager or Business Development professional with a solid background in the food industry (ideally in chilled, frozen, or added-value categories) who is looking to step up in terms of responsibility and accountability. Experience of UK and European retailers is a must for this role. You will be adept at building strong customer relationships, developing new business and recognising new business opportunities. Your communication and interpersonal skills will be finely tuned and you will have the confidence and panache to really make an impact in this role. There will be travel to customers in Europe and occasional trips to Asia. If you're looking for a pacey business with strong ambitions then please apply or call Dhrutee for a confidential chat (07700 137 110). Ref: L6900 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas.

🚀 Marketplace Growth Manager (Germany) Amazon.de + OTTO | eCommerce Retailer 📍 Germany or UK Based / Remote & Hybrid Options 🤝 Supported by Nter Talent We’re supporting a fast-growing eCommerce retailer with serious ambition in Germany and adjacent markets. This role is about owning and scaling Amazon.de and OTTO — not just growing revenue, but doing it profitably. This is a hands-on, commercial role for someone who lives and breathes Amazon Germany, understands OTTO’s quirks, and knows how to balance growth with margin discipline. 🔑 What You’ll Own P&L Ownership – Germany • Pricing, promotions, fees, returns and contribution profit, • Listing structure & variations, suppressions, compliance, • Brand Registry, A+ Content, Storefronts, • Onboarding & feed management, • Catalogue hygiene, localisation and promo/visibility tools, • Operational compliance and performance metrics 📊 Success Metrics • Revenue improvements with a clear monthly run-rate plan, • Contribution profit (or at minimum gross margin after fees + ads), • TACOS, CVR, organic keyword rank, Buy Box %, • Stockout rate, suppressed ASINs, return rate, account health, • OTTO catalogue health (feed errors, listing completeness, cancellations) ✅ What You’ll Bring • experience owning Amazon.de (not just assisting or agency-side support), • German C1/C2 writing / spoken ability for listings and customer-facing comms, • Hands-on ads management with strong commercial judgment, • Clear evidence of scale:, • “Reduced TACOS”, • “Improved CVR / contribution margin”, • Feed/PIM tools a big plus Why This Role? • True ownership of Germany’s two most important marketplaces, • Commercial influence, not just execution, • Backed by Nter Talent, specialists in scaling eCommerce & marketplace teams 👉 Interested or want a confidential conversation? Message us or apply directly via LinkedIn.

Travelfusion is the world's largest travel content aggregator for 360+ Low Cost Airlines, Full Service Carriers, Hotels and Rail. We are a dynamic and profitable tech company, rapidly growing with an unparalleled global customer base and have offices in London, Shanghai and Thessaloniki, Greece. The Role: We are seeking a professional individual who can demonstrate a strong technical and analytical aptitude to work within our innovative payment and settlement solution - tfPay. tfPay (Travelfusion Payment Solution) is an innovative and proprietary payment system responsible for managing millions of pounds of transactions on behalf of our client base. Utilising a sophisticated real-time reporting and reconciliation, our payment system leverages agency customers (from all over the world) to transact and settle in their local currencies while settling the payments in the airline’s local currency. You will have had exposure to payments, handling and processing chargebacks. Duties and Responsibilities: TfPay • Responsible for the execution of day-to-day reconciliation and client management processes related to tfPay., • Set up and configure clients on the Payments CMS and ensure administrative processes pertaining to the dispatch of guide for customers, product collateral are handled. This includes regular review of customer funds and updating of their records. ., • Guide/Advise customers on how to adopt our Payment solution correctly; review / respond / resolve customers` issues and enquiries via emails., • Manage chargebacks from start to finish, including the investigation and presentment of disputes., • Expand the adoption of Travelfusion Payment with the existing and new customers, ensuring an increase in bookings made through our tfPay system; make sure the targets are achieved., • Manage all incidents and downtimes., • Investigate problematic bookings/transactions in the payments module and update internal/external stakeholders., • Monitor our internal alerts, escalate and make sure they are resolved., • Update internal documentation, keep the team posted on changes., • Create reports about our Travelfusion Payment solution, track the trends, identify failure reasons and make sure they are resolved. Required Skills and Knowledge: • Excellent communication skills - both spoken and written., • Strong numerical and analytical skills; expert user of Excel, • Able to liaise with wider stakeholders varying from technical to non-technical., • Organised, methodical and thorough, with a passion for details and able to learn fast., • A high level of computer literacy., • Strong orientation towards managing projects and project management tools, • In-depth knowledge of payment solutions including virtual payments, lodge cards, merchant and acquiring businesses., • Very proactive, flexible and able to work under pressure to meet tight deadlines Required Skills and Experience: • High level of financial numeracy and analytical skills, • Capable of working in a client facing role liaising with customers and external parties, • Ability to project manage, stay organised and follow through to completion in a methodical and organised manner., • Minimum of 3 years in a Fintech company, • Strong knowledge of chargebacks, • Travel industry experience desirable

Head of Guest Services Major US law firm with a strong local presence in London is seeking an experienced Head of Guests Services. We’re looking for a candidate with exceptional leadership skills and a strategic mindset, capable of providing full operational oversight across reception, hospitality, events, and customer services across a dual multi-site operation. • Salary to £75,000, • Fantastic employee benefits, • Core business hours (shift pattern can be negotiated), • Stunning City location Head of Guest Services Key Responsibilities: • Lead, coach and develop FOH team members across both offices, • Manage performance, including conducting 1:1s, appraisals and ongoing feedback sessions, • Oversee resource planning, ensuring effective rota management, and sickness and holiday cover across both sites, • Deliver service excellence across reception, hospitality, events and client-facing services within both offices, • Manage ongoing hospitality orders to support office needs and events, • Coordinate internal events, working with the social committee (and others) as appropriate, • Support in setting FOH service budgets and ensure adherence to financial targets Head of Guest Services Skills & Requirements: • Proven experience leading and developing FOH operations in a legal (or corporate / professional services) environment, • Strong background in customer service and people management, • Experience managing multi-site operations, • Exposure to hospitality or events management within a corporate setting

Senior Procurement Manager – Outsourcing | £Multi-Billion Household Name Brand | £95,000 + 10% Bonus | West London (Hybrid) To apply & learn more please send your CV to Do you possess a strong procurement background within outsourcing, offshoring, third party services or BPO? If so, this Senior Procurement Manager role represents an excellent opportunity to step into a high-impact, strategic senior role within a globally recognised FTSE listed household name brand. Seize this unique opportunity to lead the sourcing and supplier strategy for a range of Outsourced Services across international markets. You’ll be responsible for a multi-million-pound global spend, shaping the way large-scale third-party partnerships deliver value and performance. This Senior Procurement Manager role is at the heart of a major customer-facing function, with huge visibility and influence across operations, procurement, and commercial leadership. Key Responsibilities: • Leading end-to-end sourcing and contract management for Global Outsourced and BPO services., • Managing supplier strategy across onshore, nearshore and offshore delivery models., • Driving major negotiations, commercial strategy, and long-term supplier performance., • Partnering with senior stakeholders across procurement, customer service, commercial and tech., • Identifying opportunities for cost optimisation, innovation and transformation in third-party delivery., • Developing category strategies that support service excellence across digital and operational channels. Required Experience: • Strong experience in outsourcing, offshoring, BPO, ITO or other third-party managed services., • Proven ability to lead large, complex supplier negotiations and manage long-term contracts., • Confident engaging with senior stakeholders and aligning sourcing strategies to business goals., • Strategic mindset with strong commercial awareness and data-driven decision-making., • Experience working across international markets or complex delivery models would be a plus. This is a high-visibility strategic role where your work will shape how a global brand delivers best-in-class managed services. If you’re ready to take on large-scale outsourcing challenges, have exposure to the C-suite, and make a real commercial impact this is your opportunity! If you’re ready to take the next step in your procurement career, contact Oskar at for a confidential discussion. Key Words: Procurement, Procurement Manager, Sourcing Manager, Category Manager, Senior Procurement Manager, Senior Sourcing Manager, Senior Category Manager, Category Lead, Procurement Lead, Sourcing Lead, Global Procurement, Head of Outsourcing, Strategic Sourcing, BPO, Business Process Outsourcing, ITO, Indirect Procurement, Managed Services, Communications, Technology, Tech, Telco, IT, Contact Centres, Communication, SRM, Stakeholder Management, Ariba, Offshoring, Outsourcing, Outsource, Nearshoring, Third-Party, Third-Party Outsourcing, Professional Services, West London, South West London, North West London, Surrey, Berkshire, Sussex, Hampshire, Hertfordshire, Buckinghamshire, Heathrow, Hounslow, Brentford, Twickenham, Hammersmith, Chiswick, Hayes, Southall, Feltham, Ealing, Fulham, Clapham, Richmond, Slough, Uxbridge, Windsor, Weybridge, Staines, Kingston, Wimbledon, Epsom, Chessington, Worcester Park, Cobham, Esher, Wembley, Watford

Hi 👋 We’re working with a well established organisation operating within the retail sector, who are looking to appoint an experienced Store Manager to lead the day to day operations of a busy store environment. This is a hands-on leadership role with full responsibility for store performance, team management, customer experience, and operational standards. The successful candidate will be confident running a store autonomously while working closely with senior stakeholders to deliver commercial and service objectives. 💥 As Store Manager, you will: • Take full responsibility for the day-to-day running of the store, ensuring smooth and efficient operations, • Lead, manage and motivate the store team, including recruitment, training, performance management and rota planning, • Ensure high standards of customer service are consistently delivered, • Manage stock control, ordering, merchandising and visual presentation, • Oversee cash handling, tills, banking and compliance with financial procedures, • Ensure health & safety, security and operational policies are followed at all times, • Monitor store performance against targets and identify opportunities for improvement, • Act as the main point of contact for internal stakeholders and external suppliers 💥 What we’re looking for: • Proven experience in a Store Manager or equivalent retail management role, • Strong people management and leadership capability, • Confident managing store operations, stock, cash handling and compliance, • Commercially aware with the ability to drive performance and standards, • Excellent communication and organisational skills, • Comfortable working in a fast-paced, customer-facing environment, • Hands-on, accountable and solutions-focused approach

You will lead the operational delivery of a borough-wide street cleansing and maintenance contract, managing a large frontline workforce, fleet, and assets. The role is hybrid (2 days from home) and you should be located within an hour's drive of the office in Hounslow. The role carries full accountability for health & safety, environmental compliance, service performance and customer outcomes. You will operate in a public-facing, politically sensitive environment with direct responsibility for operational standards and results. What you will need • Proven experience managing street cleansing, waste, environmental or public-realm operations, • Demonstrable leadership of a large operational workforce (circa 50+ operatives), • Strong working knowledge of H&S, RAMS, COSHH, CDM and environmental compliance, • Experience managing fleet, depots, plant and operational assets, • Track record of delivering contractual KPIs, budgets and service performance in a regulated environment What’s in it for you • £51000-£65000 per year + Car allowance, • Opportunity to directly influence service quality, sustainability and community outcomes, • Senior operational role with visibility to Divisional Director and Authority stakeholders, • Stable, long-term contract environment with scope for continuous improvement and progression

Product Manager – London – Hybrid - £55,000 – £65,000 We’re currently working with a purpose-led, consumer-focused organisation that is undergoing a significant IT and data transformation across the UK & Ireland. They are looking to hire a Commercial IT & Data Product Manager to support growth across their Marketing and Sales functions through technology, data, and digital products. This role is well suited to someone who enjoys operating at the intersection of business, IT, and data, and who is comfortable working in a fast-paced, agile environment with senior stakeholders. Responsibilities • Own and deliver consumer-facing digital products and internal digital transformation initiatives across the commercial landscape, • Act as the key IT & Data partner to senior stakeholders across Marketing, Sales, and wider commercial teams, • Support the rollout and localisation of global IT & Data products within the UK & Ireland market, • Champion agile and product-led ways of working, helping evolve the organisation toward a product-centric model, • Lead and support Agile / Product delivery teams to ensure solutions deliver measurable business value, • Define, track, and deliver agreed KPIs for projects and product implementations, • Manage cross-functional dependencies across local teams, global functions, and third-party vendors, • Ensure the quality, performance, and reliability of IT products and services delivered by both local and global teams Skills & Experience • Proven experience delivering IT or digital products, ideally within FMCG, retail, or a similarly consumer-driven environment, • Strong track record of managing and influencing senior stakeholders up to Director level, • Experience leading Agile or Product teams within complex delivery environments, • Good understanding of data integration and data management, and how data supports commercial outcomes, • Solid knowledge of Marketing and Sales KPIs, with a clear understanding of what defines an excellent consumer and customer experience, • Commercial awareness, with an understanding of sales processes such as CRM, trade investment, and channel performance, • Strong process discipline with excellent communication and stakeholder management skills

Head of Front of House Leading International Law Firm based in London £75,000 My client, a leading international law firm are looking for an experienced head of front of house to join their team, the head of front of house will be responsible for looking after 2 offices in London and will manage a team of six. Key duties - Service Excellence & Client Relationship Management • Deliver service excellence across reception, hospitality, events and client-facing services within both offices., • Complete the monthly First Impression Account Review Report and set six-monthly client FOH objectives., • Fully understand contractual requirements and service level agreements, ensuring compliance and continuous improvement., • Build strong relationships with partners, managers, and others working in both offices, promoting proactive communication and service enhancements., • Lead on customer relations, feedback mechanisms, surveys and service reviews., • Identify and implement opportunities to elevate the FOH offering and add value. Operational Management • Ensure best practices and Standard Operating Procedures (SOPs) are maintained, reviewed, and continuously improved., • Ensure that requests submitted to the FOH teams in each office are handled efficiently., • Oversee and coordinate catering orders as required, ensuring timely and accurate delivery., • Manage ongoing hospitality orders to support office needs and events., • Coordinate internal events, working with the social committee (and others) as appropriate., • Handle customer complaints effectively, ensuring timely, positive resolutions and preventing re-occurrence., • Ensure compliance with all health and safety policies and any office-specific requirements., • Carry out regular service audits, risk assessments and performance reviews across both sites. Team Leadership & People Management • Lead, coach and develop FOH team members across both offices, fostering a culture of trust, accountability, service excellence, and continuous improvement., • Manage the day-to-day activities of the Catering Assistant, ensuring service excellence at all times., • Build a cohesive, multi-skilled, well-trained team across both locations., • Manage performance, including conducting 1:1s, appraisals and ongoing feedback sessions., • Oversee resource planning, ensuring effective rota management, and sickness and holiday cover across both sites., • Manage FOH recruitment when required, including agency resource as appropriate., • Organise/provide additional hospitality support when needed, • Provide escalation support and ensure staff concerns are addressed promptly. Financial Oversight & Commercial Management • Support in setting FOH service budgets and ensure adherence to financial targets., • Complete monthly financial variance analysis and ensure compliance with contractual financial obligations., • Minimise discretionary and controllable costs such as overtime, absence cover and external recruitment spend., • Contribute to benchmarking exercises and utilise findings to recommend service enhancements or additional FOH services., • Support the completion of internal processes required for accurate invoicing. Apply today for immediate consideration!

Monitoring Tools Support, Assoc Manager/Specialist Location: UK (London - must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we’re building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Our opportunity is foundational to sovereign AI and national interest. We are recruiting for all levels across the TechOps stack and seek candidates who can be cleared to SC, willing to work shifts, have experience of technical operations work and have either the high performance compute skills or a proven track record in adopting new skillsets. This position involves participation in an on-call rotation, shared across the wider team. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Key Responsibilities: -Manage monitoring configurations and familiar with Tools such as Dynatrace, NetBox, Vertiv. -Possess in-depth understanding of the Dynatrace license model and its application. -Execute hands-on implementation and deployment of Dynatrace across customer environments. -Configure and customize Dynatrace as per organizational and project-specific requirements. -Manage complete Dynatrace deployment lifecycles in complex customer settings. -Integrate Dynatrace with various ITSM, CI/CD, and QA/performance testing tools. -Maintain detailed documentation for resolved issues, workflows, and Dynatrace configurations. -Share knowledge and mentor peers, develop Dynatrace usage guidelines and best practices. -Troubleshoot monitoring platform related incidents. -Producing high quality implementation scripts, test plans and change controls for all monitoring changes -Maintain Observability Frameworks: Integrate monitoring, logging, and tracing for cloud- and on-premises systems. -Maintain Data Integration & Ingestion: Manage scalable systems to collect and ingest data from multiple sources via APIs and SNMP Traps -Custom Solutions: Develop dashboards and reporting views that provide clear, actionable insights. -Monitor, analyse, and fine tune monitoring metrics addressing bottlenecks or inefficiencies. Required Skills: -Tooling Expertise: Use Prometheus, Grafana, and Dynatrace for data collection, visualisation, and deep-dive analysis. -Proficiency in Prometheus, Grafana, and Dynatrace. -Strong knowledge of API design, data modelling, and pipelines. -Experience with automation, monitoring platforms, and scripting languages (e.g., Python, PowerShell, Bash, Terraform and Ansible) to enhance operational efficiency. -Strong communication and collaboration Job Qualifications -Experience in monitoring tools with of hands-on expertise in Dynatrace or similar tools. -Strong experience in enterprise environments with performance monitoring and optimization. -Familiarity with DevOps tools, CI/CD pipelines, and automation frameworks. -Excellent problem-solving, analytical, and troubleshooting skills. -Strong communication and client-facing skills.

Hybrid Pre/Post Sales Engineer Location: London - Hybrid The opportunity A fast-scaling Series F, Financical Crime leader is hiring a Senior Solution Engineer to join a high-performing team supporting the UK Strategic banking market, with exposure to wider European initiatives. You’ll play a key role in shaping technical sales strategy across financial services, working closely with Sales, Alliances, Marketing and Product. This is a client-facing role for someone who can translate complex technical concepts into clear business value. You’ll run presentations and demos, support enterprise opportunities end-to-end, and represent the business at industry events and webinars. What you’ll be doing • Support enterprise sales cycles as the technical pre-sales lead, • Partner with Sales, Product, SMEs and other stakeholders to deliver winning solutions, • Build trusted relationships with stakeholders from mid-level to executive leadership, • Discover customer pain points and map them to solution value, • Deliver strong product demos, presentations and workshops, • Develop tailored Proof of Concepts (POCs) aligned to business needs, • Support responses relating to compliance/security statements where needed, • Represent the business at relevant industry events and thought leadership sessions What you’ll bring • Strong experience in Solution Engineering / Pre-Sales / Solution Consulting / Technical Architecture / Product roles, • Deep experience supporting Tier 1 Banks, • Confidence presenting to and influencing enterprise stakeholders and executives, • Solid technical understanding of enterprise software and architecture, • Experience with data-led / analytics solutions such as:, • Entity Resolution, • Network/Graph Generation, • Advanced Analytics, • Domain knowledge in financial services such as:, • Risk, • Anti-Financial Crime / AML, • Fraud / KYC, • CRM or related banking workflows, • Excellent communication skills and ability to simplify complex topics We specialise in GTM recruitment for FinCrime/RegTech companies - if you're a GTM specialist in this space - get in touch!

Account Manager VennApps 📍 London, UK (Hybrid) 💼 Sales & Customer Success 💰 Competitive based on experience About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new revenue streams and deliver seamless mobile shopping experiences to their customers. Our clients include some of the most ambitious and design-forward DTC brands across fashion, beauty, and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence client success, product adoption, and long-term retention. What You’ll Do • Own the relationships with our customers from onboarding through renewal, serving as their primary point of contact., • Deliver tailored mobile commerce strategies to help brands improve app performance, retention, and conversion rates., • Conduct regular strategic reviews and app audits to identify growth opportunities and ensure platform adoption., • Translate client goals into actionable product recommendations, guiding them through best practices on mobile UX, push notifications, and lifecycle marketing., • Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation., • Act as the voice of the customer internally, providing feedback to influence our product roadmap., • Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk., • Proactively identify upsell opportunities that align with the customer’s long-term growth objectives., • Work with other teams in the business to continually improve and enhance account related delivery processes. What We’re Looking For • 2+ years in Account Management, or E-commerce Strategy in a SaaS or mobile commerce company., • Strong understanding of the Shopify ecosystem and experience working directly with Shopify merchants., • Experience in advising DTC brands on retention, growth, and mobile engagement strategies., • Confidence in leading client-facing strategy sessions and presenting performance insights., • Data literate. Able to look at and manipulate data to provide actionable insights. Excel/Sheets experience is vital., • Can demonstrate previous experience of working with tech products/systems and understanding how they work end to end., • Familiarity with CRM and customer success platforms (e.g., HubSpot), • Strategic mindset with the ability to understand both commercial and technical aspects of the platform. Bonus Points • Experience working with a Shopify app or technology partner., • Exposure to mobile UX/UI best practices., • Experience in running renewals and upsell processes in a SaaS company., • Passion for e-commerce and mobile-first customer experiences. Why VennApps? • Work with some of the most exciting brands in e-commerce., • Be part of a fast-growing company where your impact is visible., • Collaborate with a close-knit, ambitious, and supportive team., • Competitive salary., • Flexible hybrid working model.

Hours of work M-F: 40 hours a week 09.30 – 18.30 and 09.00- 17.00 ( +1 Saturday each month) Customer Service Executive – Gold & Silver The gold and silver market is an exciting and fast-growing space, driven by increasing demand for tangible investments that offer stability, security, and long-term value. Our client is a well-established leader in the precious metals and foreign exchange market, with over 20 years’ experience in the gold bullion industry. Due to continued growth, they are now seeking a Customer Service Executive to join their fantastic team in London. This is a hands-on, customer-facing role, ideal for someone who enjoys working with people and thrives in a dynamic retail and operational environment. As the first point of contact, you will be at the forefront of the business, welcoming customers who are looking to buy and sell gold and ensuring they receive an exceptional level of service at every stage of their journey. Working as part of a cohesive, friendly, and supportive team, this is a unique opportunity for someone with strong customer service skills who is eager to learn about the precious metals market, enjoys collaboration, and brings a positive, can-do attitude to their work. In return, your hard work and flexibility will be rewarded with attractive social and financial incentives, alongside the enjoyment of working in a progressive and forward-thinking culture. Key Responsibilities • Meeting and greeting customers in person, providing a professional, knowledgeable, and welcoming experience, • Handling customer enquiries via telephone and email in a timely and courteous manner, • Providing administrative support for the buying and selling of gold bullion, including order processing and documentation, • Assisting customers through the sales process, ensuring clarity, accuracy, and compliance at all stages, • Liaising with the Sales team to support client onboarding, quotations, and transaction follow-ups, • Working closely with the Operations team to ensure orders are processed efficiently and accurately, • Maintaining accurate customer records and transaction details in line with regulatory requirements Salary will be dependent upon experience.

I'm partnering with a rapidly scaling player in the digital finance space to find a standout Head of VIP Engagement (EMEA) — a strategic leader who knows how to build, nurture, and elevate relationships with top-tier, high‑value users. If you’re passionate about premium client experience and thrive in fast-paced, data-driven environments, this is a career-defining opportunity. The Mission You’ll lead the entire VIP function across the UK & EU, shaping strategy, building a high-performing team, and driving engagement that directly impacts revenue, retention, and customer lifetime value. This is a role for someone who wants genuine ownership — not just managing accounts but defining what elite service looks like. What You’ll Lead • Set the strategic direction for VIP engagement across EMEA., • Build, mentor, and manage a team of VIP Account Managers., • Drive LTV growth through cross-sell, upsell, and retention initiatives., • Launch VIP-only events, referral programs, and exclusive product experiences., • Analyse behaviour data to refine engagement strategies., • Report directly to senior leadership on KPIs and VIP revenue performance. What We’re Looking For You’ll thrive in this role if you have: • 5+ years’ experience in account management or client-facing roles (crypto, fintech, or digital assets preferred)., • A strong track record working with high-value, HNW, or high-volume customer segments., • Proven success in relationship strategy, team leadership, and personalised engagement., • Sharp analytical skills and comfort making data-driven decisions., • Excellent communication and the ability to operate with confidence under pressure. Why This Is a Standout Opportunity • Lead and shape a VIP function in one of Europe’s most exciting digital finance growth stories., • Influence product, customer experience, and commercial strategy., • Work in a high-impact leadership role with direct visibility to senior executives., • Build real relationships with some of the organisation’s most valuable users., • Competitive package with strong long-term upside.

We’re supporting a global beauty and personal care brand with a strong heritage and premium positioning as they recruit a German-speaking National Account Manager to join their regional commercial team. This role is all about owning and driving performance across DACH markets, with a particular focus on Amazon Germany and other strategic eCommerce and omnichannel accounts. You’ll be the first point of contact for customers in-region, building strong partnerships while collaborating cross-functionally with marketing, finance, and operations teams to deliver best-in-class execution across all touchpoints. Key Responsibilities: • Full ownership of day-to-day performance across key German and DACH region accounts, • Build and execute tailored joint business plans that deliver brand and sales objectives, • Drive site merchandising, promotional alignment, and visibility across platforms, • Use commercial data to identify opportunities and influence strategy, • Partner closely with internal teams on launches, pricing, and supply chain coordination, • Ensure operational excellence through effective planning, reporting, and stakeholder management What we’re looking for: • Fluent German speaker with strong understanding of DACH retail or eCommerce markets, • Proven experience in National Account Management, ideally in beauty, FMCG or premium consumer goods, • Commercially savvy, data-driven and confident with digital sales environments, • Strong relationship builder – credible with buyers, collaborative internally, • Organised, analytical, and comfortable managing multiple workstreams in a fast-paced environment This is a brilliant opportunity to take on an international customer-facing role with real strategic input in a business that combines global reach with premium brand equity. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role As Senior Graphic Designer, you will play a key role in shaping and elevating the brand’s creative across digital, social, print and in-store environments, ensuring a consistent and premium experience across all customer touchpoints. You’ll be responsible for developing and leading creative concepts from ideation through execution and will also bring a strong art direction sensibility supporting campaign planning, creative direction on shoots, and mentoring junior designers. This is a hands-on role for someone who thrives in a fast-paced retail environment and is passionate about delivering standout creative work with commercial impact. Key Responsibilities Lead the creation of integrated concepts and campaign creative across: • Homepages and onsite content, • Email marketing, • Organic and paid social, • Digital display and motion assets, • In-store communications and large format print, • Packaging, POS, event and brand collateral Provide art direction support across campaigns including: • Mood boards and creative treatment creation, • Styling and shot-list direction, • On-set creative guidance and feedback, • Working closely with photographers and videographers Own projects end-to-end: • Creative development, production, delivery and adaptation, • Managing timelines and stakeholder expectations, • Ensuring assets are produced accurately, efficiently and consistently, • Maintain and elevate the brand’s creative and identity guidelines, ensuring consistency across all customer-facing design output., • Liaise with and manage third-party agencies., • Contribute actively to the evolution of the brand bringing new ideas, trend awareness and modern creative approaches. Essential Requirements • A portfolio demonstrating exceptional typography, layout, branding and integrated campaign work., • Strong proficiency across the Adobe Creative Suite:, • Photoshop, Illustrator, InDesign (essential), • After Effects and/or Premiere Pro (strongly preferred), • Figma (design systems, layouts, asset production)., • Confident presenting and explaining ideas clearly., • Highly detail-oriented and organised with excellent time management., • Strong in both digital and print, with a clear understanding of production requirements., • Able to balance creativity with commercial performance and brand consistency., • Calm, collaborative and constructive under pressure., • Fluent in design language (you know your kerning from your leading, your GIFs from your MP4s, and you can handle both press files and web optimisation without second thought)., • Ability to take ownership of the creative process from concept through to delivery., • Strong communication and collaboration skills with marketing, e-commerce and retail stakeholders., • Experience in fashion retail or premium retail environment strongly preferred., • Act as a senior creative voice ensuring creative is consistently elevated, on-brand and commercially effective., • Implement AI tools for concept exploration, visual direction and iteration, • An understanding of how AI can support creative output, while preserving brand integrity and originality. Strong understanding of best practice for: • E-commerce content and onsite optimisation, • Social media creative and platform requirements, • Digital performance design (CTR-led creative thinking) Proven experience managing: • Large format print and multi-channel campaigns, • Multiple projects at pace with strong attention to detail Qualifications • Degree in Graphic Design / Visual Communication / Web Design or similar., • Minimum 5+ years’ experience in an integrated design role (in-house or agency), with strong evidence of delivering premium, commercial creative. *Please note this role is based 4/5 on-site

About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: . Your impact: Join our EMEA team as a B2C Solution Consultant and become the Mirakl expert and trusted advisor pivotal to the successful integration of our platform within our clients' e-commerce ecosystems. From the moment a deal closes, you will be instrumental in ensuring rapid and successful platform launches, providing expert advice on architecture and features. What you will do: • Support the effective and successful launch of Mirakl platforms at our customers, working as a team with your Customer Success Consultant counterpart, • During the project phase: guide our customers in their understanding of our product, and towards the right architectural and functional choices to shape their future marketplace via solutions presentations and design workshops. Support them as they move through the integration and developments required to achieve this plan, up to go live, • After first marketplace go-live: identify key strategic developments (eg international or new business model expansion, omnichannel services, etc.) or additional functional adoptions to further strengthen the success of the marketplace. Support customers in the implementation of such initiatives, • Identify design or implementation issues/risks and present alternatives to alleviate or resolve, • Serve as a technical liaison between customers and our Product teams, enhancing customer understanding of the Mirakl Platform's value, and channeling customer feedback into product development, • Manage multiple projects (6 to 8) simultaneously, adapting quickly to diverse environments and acquiring new skills and processes, • Actively contribute to the development of the team delivering reusable assets, success stories and helping the community grow, • Continuously train yourself on Mirakl new feature releases and keep a close eye on the Product roadmap, to achieve this Trusted Advisor positionWhat you need to succeed:, • You hold a Master’s degree or higher in Engineering, Web Development, or Business, paired with a passion for technology, • You bring at least 2 to 4 years of experience in Consulting, E-commerce, or Project Management, boasting a comprehensive understanding of the eCommerce ecosystem, • Your previous customer-facing experiences have honed your ability to engage with a diverse range of stakeholders, from operational teams to C-suite executives, • You have experience in leading discovery sessions to design sophisticated blueprints, functional scopes, or business requirement documents., • You are a seasoned problem solver with a track record of leading design sessions and crafting detailed, technical solutions for SaaS platforms, • You are familiar with web technologies and frameworks (JSON/XML, CSV, Responsive Design, Restful APIs).

Conference Co-ordinator Location: City of London (Monument) Salary: £26,500 + benefits Working Pattern: On-site, Monday to Friday My client is seeking a professional, service-driven Conference Co-ordinator to deliver exceptional meeting and conference experiences within a premium business centre environment in the heart of the City. This is a hands-on, highly active role based in and around meeting and conference spaces rather than behind a desk. You will be the first point of contact for internal clients, ensuring rooms are perfectly prepared, catering is delivered to a high standard, and every detail is handled with care and efficiency. Working closely with the Conferencing Manager and wider centre team, you will play a key role in the smooth delivery of meetings and events while supporting revenue growth through excellent service and proactive upselling. Key Responsibilities • Deliver seamless meeting and conference services from enquiry through to delivery, • Set up meeting rooms to client specifications, including furniture, AV and equipment, • Prepare, serve and clear refreshments and lunches to a high presentation standard, • Manage internal meeting room enquiries and ensure all bookings are accurately recorded, • Order catering and manage food and beverage preparation, including fresh and bought-in lunches, • Take payments and accurately log all services for invoicing and billing, • Maintain immaculate presentation and visual standards across all meeting spaces, • Act as a friendly, professional first point of contact for internal clients, • Support the Conferencing Manager with external accounts and repeat business, • Assist with marketing initiatives and revenue-generating activity, • Ensure compliance with health and safety, food safety and company procedures, • Support reception and wider centre operations when required About You • Customer-focused with experience in hospitality, events, conferencing or client services, • Comfortable in a hands-on, fast-paced environment, • Confident communicator with a warm, professional approach, • Highly organised with strong attention to detail, • Able to juggle multiple meetings and priorities calmly and efficiently, • A team player who takes pride in delivering outstanding service, • Competent with Microsoft Office and basic systems, • Flexible, proactive and willing to support across the wider business centre This is a fantastic opportunity for someone who enjoys being client-facing, takes pride in operational excellence and wants to build a career within premium meeting and conference environments. To apply or find out more, submit your CV today or enquire in confidence. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences and strive to ensure every employee feels valued, respected and supported.

Who We Are Casa by Josephine Jenno is a young, design-driven homewares brand based in Chelsea, London with a deep appreciation for craftsmanship and artisanal production. We are a small, passionate team, building something we genuinely care about. This is an opportunity to join the company in its formative stages, take ownership, and help shape the future of a brand with big ambition. The Role We’re looking for an exceptional Customer Operations & Office Manager to own all customer-facing and operational touchpoints across the business. This is a hands-on role. You will be the first point of contact for our customers and fully accountable for ensuring orders are processed accurately, shipped on time, and delivered in perfect condition. Sitting at the intersection of customer service, order management, and logistics, you’ll have real authority to improve processes and raise the bar on customer experience. If you’re excellent at customer service and ready to step into a role where you help build a best-in-class customer experience from the ground up, this is that next step. Key Responsibilities Customer Experience & Support • Act as the first point of contact for all customer interactions across phone, email, live chat, reviews and social media., • Handle customer queries, complaints, and issues with confidence, speed, and strong customer empathy, • Ensure all customer communications consistently reflect the brand’s tone, quality, and values, • Represent the brand at in-person events, sample sales, and pop-ups, delivering an outstanding face-to-face experience, • Own the end-to-end order process using Shopify and Mintsoft, ensuring customers receive their orders on time and in full, • Monitor orders daily and work closely with our 3PL warehouse partner to proactively resolve delays, errors, or delivery issues, • Fulfil orders from the office when required, ensuring products are packed and dispatched accurately and on time, • Manage returns and exchanges through returns platforms such as Swap or Loop, • Ensure both the office and 3PL warehouse are fully stocked with the correct packaging materials, • Manage all stock transfers between warehouses., • Ensure office supplies, equipment, and day-to-day operational needs are consistently maintained, • Coordinate logistics for photoshoots, marketing, and PR activity, including ordering and delivering stock or samples to required locations, • Take full ownership of customer operations within an early-stage, high-growth business, • Help shape, document, and scale customer service and operational processes, • Use customer insight and reporting to influence improvements across operations, fulfilment, and product, • Grow with the business, with clear scope to take on increased responsibility over time About You As our primary customer-facing brand ambassador, you live and breathe customer experience. You combine strong customer empathy and emotional intelligence with operational discipline and a data-driven mindset. You care deeply about detail, presentation, and quality, and you understand that great customer experience is built through excellent execution behind the scenes as much as front-line interaction. You’ll bring: • 2+ years’ experience in customer service or customer operations, ideally within e-commerce or a premium/luxury brand, • Proven experience handling customer queries across email, phone, live chat, and social media with native level written and spoken English, • 2+ years’ experience managing orders and fulfilment using Shopify and order/warehouse systems (Mintsoft ideal), • Strong experience with customer support platforms such as Zendesk or Gorgias, and returns platforms such as Swap or Loop, • Confidence using Excel / Google Sheets to build reports and understand the metrics that drive operational improvement, • Experience with Inventory Management Systems MS such as Cin7 or Unleashed is highly desirable, • Calm under pressure, highly organised, and comfortable taking ownership, • A genuine desire to build something better — not just maintain the status quo Why Join Us • Opportunity to put your mark on an early-stage, high-growth business, • Immediate ownership and genuine influence over how customer operations are run, • A role that will grow with you as the company scales, • The chance to help build a best-in-class customer experience, not just close tickets, • Hybrid working - Tuesday to Thursday at our office, Monday & Fridays from home., • Salary: £30,000 p.a

Senior Account Manager – Childrenswear Location: London (5 days office-based) Contract: Full-time, Permanent Salary: Up to £60,000 + bonus + excellent benefits An established fashion design and manufacturing business is looking to recruit an experienced Senior Account Manager to manage and grow key childrenswear accounts. This is a client-facing, commercially focused role, ideal for someone who thrives in a fast-paced supplier environment and enjoys owning accounts from initial brief through to bulk delivery. The Role As Senior Account Manager, you will take full ownership of several key customer relationships, acting as the main point of contact from concept to delivery. You will translate customer briefs into clear commercial actions, working closely with internal teams and the supply base to ensure ranges are delivered on time, on cost, and to margin. KEY RESPONSIBILITIES Act as the primary contact for key retail and e-commerce customer accounts Build and maintain strong relationships with buyers and merchandisers to drive repeat business Manage the end-to-end order process, from initial concept and costing through to delivery Brief design and development teams on customer requirements and seasonal direction Present ranges and samples to customers, ensuring they are commercially viable and trend-relevant Manage critical paths, coordinating with factories, QA, logistics, and technical teams Oversee lab dips, strike-offs, bulk submissions and approvals Attend and lead buyer meetings and customer presentations Use PLM systems and manage associated administration Analyse sales data and market trends to identify growth opportunities Support onboarding of new customers and attend trade shows or client visits when required Work closely with merchandising and production teams to achieve margin targets ABOUT YOU ( A LIST OF THE MUST HAVE TO BE SHORTLISTED ) Solid and recent experience in an childrenswear account management role within a fashion high street supplier Track record of buyer meetings and upselling Good knowledge of garment development, costings, critical path management and retail calendars Confident managing multiple accounts and stakeholders simultaneously Commercially focused with the ability to translate trends into sellable product Excellent communication and relationship-building skills Highly organised with strong attention to detail Commutable to London and Eligible to work in the UK WHY APPLY? Join a well-established, ethically driven fashion business High level of autonomy and ownership over key accounts Competitive salary up to £60k, plus bonus and strong benefits package Long-term career progression within a growing business “We will endeavour to contact you within 48 hours of receiving your CV, however due to the nature of our business this may be delayed due to meetings, holidays and offsite visits. If you have not had a response within 7 days then please assume that your application has been unsuccessful, due to high volume response unfortunately we are unable to reply to all applicants.” • #senioraccountmanager #childrensweare #london #hiring #recruitment #dobsonwelch #dominicbarclay

About Beacon by CWAN: Cloud-native, cross-asset trading and risk management solution. Beacon by CWAN adds quantitative and modeling capabilities to the world’s most robust investment management platform for comprehensive risk and performance analysis spanning public and private markets. Responsibilities: • Manages end-to-end execution of projects, ensuring they meet scope, timeline, and budget requirements., • Projects including client onboarding and advisory projects with existing clients on the Beacon by CWAN platform, • Executes project plan creation and maintenance, project budget management, change controls, risk and issue management. Skills/Experience: PM Skills (Methodologies, budgeting, etc.): • Expertise in project management methodologies (Agile, Waterfall, etc.)., • Hands on experience with budget management and risks/issues tracking & mitigation, • Expertise in project managing the full lifecycle on projects of 6+ month duration and budget > $500k, • Extensive experience working on client facing projects alongside a global team of Engineers, Sales/Account Management, and customer support BA Skills: • Scope and document SOWs for existing clients. Communication/Stakeholder Mgmt Skills: • Strong communication and stakeholder management skills., • Persistence and adaptability, • Comfortable with ambiguity, • Excellent analytical, strategic conceptual thinking, and strategic planning, and execution skills, • Flexibility - comfortable with wearing many hats Domain Expertise/Types of Projects: • Project Management experience delivering pricing, risk, and trading platform solutions on a range of projects pre or post sales (i.e. large scale, complex initiatives, and tactical and/or strategic projects), • Understanding of the trade lifecycle. Strategic Initiatives: • Provide feedback & improve PM processes. Escalations/Project Oversight: • Proactive work ethic and ability to work with minimal supervision, • Proactively mitigates project risks and issues, and has oversight and responsibility for the entire project independently., • Builds strong relationships with internal/external stakeholders, resolves conflicts, and manages expectations for the entire project, • Ability to provide actionable insights and recommendations to support high-level decision-making. Required Skills: • 4-10 years total experience, with demonstrated project management or workstream/senior analyst experience, • Must have client implementations experience, • Financial Services Experience (Investment, Banking, Insurance, FinTech, etc)., • Bachelor’s or master's in relevant field e.g. project management, MBA, finance, economics etc..., • Knowledge of risk management or front office tools is good to have, but not essential What We Offer: • Business casual atmosphere in a flexible working environment., • Team focused culture that promotes innovation and ownership., • Access cutting edge investment reporting technology and expertise., • Clearwater stock grant (RSUs) as well as employee stock purchase plan., • Private medical insurance, private dental insurance, Healthcare Cash Plan, discounted gym membership + other discounts., • Industry competitive pension contributions., • 34 days initial holiday allowance (increasing with each year of tenure) + 2 days annual Volunteer Time Off., • Continual learning, access to learning tools, professional development, defined and undefined career pathways allowing you to grow your own way., • Annual 3 weeks ‘work from anywhere in the world'.

Sales Development Representative Opportunity! About the Company We’re currently representing a fast-growing Construction Technology scale-up transforming the way the construction industry operates. Their AI-driven platform uses site data and computer vision to give project teams complete visibility and control, helping some of the world’s largest contractors and developers deliver projects on time and on budget. What You’ll Do • Drive pipeline growth by sourcing, prospecting, and qualifying leads across construction, real estate, and infrastructure sectors, • Run multi-channel outreach campaigns (phone, email, LinkedIn, events) to engage senior decision-makers (e.g., Project Directors, Innovation Leads, C-Suite), • Book qualified meetings and demos for the Account Executive team, • Research target accounts and tailor outreach to address their specific challenges, • Collaborate with Marketing on campaigns, events, and inbound lead follow-up, • Log activity, maintain accurate CRM records, and report on KPIs, • Act as the first point of contact to represent the company’s brand and value proposition What We’re Looking For • 1–2 years’ experience in a sales or customer-facing role (SDR/BDR experience in SaaS, PropTech, or ConTech a plus), • Strong communication skills and ability to engage confidently with senior stakeholders, • A self-starter who thrives in fast-paced, target-driven environments, • Curiosity and eagerness to learn about construction technology and AI, • Resilient, persistent, and motivated to hit and exceed goals, • Team player with a positive, proactive mindset