Trabajos customer facing en Reino Unido - Page 3

D2C WELLNESS BRAND - CREATIVE DIGITAL DESIGNER This is your chance to own and evolve the visual identity of a fast-scaling health and wellness brand on a mission to redefine longevity. Backed by science and riding a huge wave of momentum, they’re gearing up for a full brand refresh and product expansion - and they’re looking for a hands-on Creative Lead to be at the centre of it all. You’ll be the main design eyes and ears - the visual glue, shaping everything from emails and social to packaging and physical experiences - all while supporting the internal and agency teams through a period of exciting growth. What they need: • A designer & creative thinker who thrives in D2C or premium ecommerce environments, confidently leading on visuals for another consumer facing brand, • Someone to collaborate with the team, to evolve and apply the new brand identity across all customer touchpoints - focus on digital channels, including email, paid and organic social, digital campaigns, • A creative who can collaborate cross-functionally with CRM, Acquisition, and Social contributors, ensuring a consistent brand experience across all touchpoints, • Someone who enjoys innovating, exploring and implementing design best practice, whether that be through new tooling (AI-powered!), workflow revisions - anything that enhances the quality and pace of the design output, • A proactive brand guardian who’s hands-on, detail-oriented and excited about helping the Head of Brand & Creative raise the design bar What you’re great at: • Designing digital first assets for another D2C/ecommerce retailer, • Balancing art direction with doing - you can build frameworks, develop concepts, and design stunning assets, • Owning the visual consistency across organic and CRM comms, paid ads, and more, • Managing briefs end-to-end - from ideation through to QA and delivery - across both digital and physical formats, • Collaborating with non-native designers or creatives to bring the refreshed brand vision to life, • Creating within (and evolving) brand guidelines - while also helping offboard the branding agency and embed new visual standards What you’ll get: • 25 days holiday + your birthday off, • This is office based 3 days pw with flexibility around core hours (we want people who want to be boots on the ground in this exciting scale up & team!), • 3 weeks per year to work remotely from abroad, • Regular team socials & activities, • Pension contributions, • MacBook provided, • Free access to premium longevity supplements, • Opportunity to shape a high-growth wellness brand at a key inflection point If you're excited about the health & wellness space, love building premium visual brands, and want to play a key role in a brand that's on an exciting growth curve - this one's not to be missed.

Event Sponsorship Manager Location: London (Hybrid: 3 days in-office) Contract: 12 months Travel: Potential travel to UK and US event locations About the Role We are seeking an experienced and creative Event Sponsorship Manager to join the team at a world-renowned events and information services organisation. This new role has been created to support the growing complexity and creativity of our clients sponsorship offerings, ensuring seamless delivery and exceptional sponsor experiences at their flagship events. You will act as the vital link between sales, event management, and sponsors—translating sponsorship agreements into actionable fulfilment plans, overseeing delivery, and ensuring every commitment is met to the highest standard. You’ll also play a key part in evolving the sponsorship packages, working closely with both UK and US teams. Key Responsibilities • Sponsor Fulfilment: Track and execute all sponsorship deliverables from signing through completion, ensuring sponsors receive the value they paid for., • Customer Facing: Join sales on calls to understand sponsor objectives and present creative solutions., • Project Management: Create and manage fulfilment schedules, assign tasks, and monitor progress across pre-event, on-site, and post-event periods., • Quality Control: Ensure all deliverables meet quality standards and sponsor expectations., • Sponsor Communication: Provide regular updates and performance reporting to sponsors., • Innovation: Ideate new sponsorship concepts and activations that enhance sponsor visibility and attendee experience., • Collaboration: Work with Event Management, Account Managers, Marketing, and Operations to deliver on all sponsorship elements., • Demonstrable experience in large-scale or B2B events/exhibitions., • Strong organisational and time management skills., • Excellent communicator with a talent for building relationships., • Creative mindset with the ability to develop and articulate engaging sponsorship activations., • Detail-oriented and adept at tracking multiple deliverables., • Proficient with spreadsheets and project management tools., • Able to balance creativity with operational and budgetary realities., • Flexible to work across UK and US time zones, especially during peak event periods. Ready to make an impact? Apply now to join our client as the Event Sponsorship Manager and help deliver outstanding experiences for their sponsors and attendees.

Cisco Network & Wireless Consultant - Cisco, Meraki, Wireless, Firewalls - £60,000-£80,000 - Hybrid - London Do you want to Be part of a fast growing business with clear plan to grow further in the coming years? Lead and own complex projects from start to completion across London? Be the go-to Consultant on all Project work across their Cisco Networking & Wireless deployments? Urgent requirement for a Cisco Design & Implementation Consultant or Engineer - Scope, consult, design, plan and implement multiple Cisco R&S and Wireless projects. You will be working on High & Low Level Designs and Implementations across core Cisco Route & Switch and Cisco Meraki Wireless projects across London. You will manage the design, wireless surveys, create the right AP's, configure the kit, install and test. Key Skills/Certs Required: • CCNP Enterprise - minimum, • Cisco Switches, • Cisco Wireless Meraki, • LLD & Implementation, • VLAN's, AP's, • Low-Level Designs., • Design, implementation, migration, and testing of technical solutions., • Creation and presentation of customer-facing documentation., • Customers and other parts of the business as required.

Job Title/Req Number: Consultant - Global Business Services (107214) Base Location: London, Birmingham, Bristol, Manchester or Newcastle plus network of 20 offices nationally: ___ Base Location: London, Birmingham, Bristol, Manchester or Newcastle plus network of 20 offices nationally: The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutionas across the UK. Working on complex engagements from Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG Global Business Services? Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives. Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory. What will you be doing? Engagement delivery • Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work, • Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property What will you need to do it? • Have experience in consulting or industry with specific relevance to Global Business Services, • Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics, • Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity, • Hands on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members, • Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance, • Meet as a minimum the requirements of Baseline Personnel Security Standard as outlined: ___, • Meet as a minimum the requirements of Baseline Personnel Security Standard as outlined: Skills we’d love to see/Amazing Extras: • Have an ability to articulate trends in GBS and the challenges facing organisations across the public sector, • Have knowledge and understanding of end-to-end GBS processes and their interdependencies to deliver a seamless experience to customers, • Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients, • Have flexibility to travel, • Holding an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent experience) would be preferable To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Tech hubs for this role are: • Birmingham, • Bristol, • London Canary Wharf, • Newcastle Upon Tyne, • Manchester This position will largely be based from London. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below: • Technology and Engineering at KPMG: ___, • Technology and Engineering at KPMG:, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • KPMG Workability and Disability confidence: ___, • Applying to KPMG: ___, • Applying to KPMG:, • Tips for interview: ___, • Tips for interview:, • KPMG values: ___, • KPMG values:, • KPMG Competencies: ___, • KPMG Competencies:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

Head of Fire Ark Workplace Risk | Hybrid with occasional travel to our London office | All Business Expenses | Competitive Benefits and Healthcare Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients. We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees. Role Summary We are seeking an outstanding fire safety professional to lead our fire safety service line. This is a pivotal, high-impact role designed to enhance the technical excellence, strategic development, and commercial success of Ark’s fire safety offering. Reporting directly into the Professional Services Director, the Head of Fire will serve as the technical authority for fire safety across the business, acting as a senior advisor to consultants, the Customer Success Team, and senior leadership. You will be responsible for the development and upkeep of fire safety products, frameworks, and templates, as well as overseeing quality assurance and professional competence within the fire team. This role requires a candidate with deep technical fire safety knowledge, strong stakeholder management skills, and the ability to support both operational excellence and business growth. The Head of Fire will play a key role in supporting the tender process by providing technical input, developing robust fire safety delivery models, and helping to shape compelling proposals that align with client requirements and industry standards. Key Responsibilities Technical Leadership • Act as Ark’s lead technical authority on fire safety matters., • Lead the development, implementation, and upkeep of fire safety service products including:, • Fire risk assessments, • Fire strategies, • Fire management plans, • Compartmentation surveys, • Monitor legal, regulatory and best practice updates (e.g. Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Gateway 2 & 3) and advise stakeholders accordingly., • Support the business in responding to serious fire-related incidents or enforcement actions., • Undertake fire strategies and fire risk assessments for high-risk and complex buildings when required. Quality & Competence • Lead peer reviews of internal priority processes., • Manage the competence framework and CPD schedule for fire safety consultants., • Support the management of the QA / validation process for all fire-related reports, ensuring both quality and efficiency., • Investigate and resolve fire-related non-conformances and systemic issues. Client & Commercial Support • Provide strategic and technical input into client tenders and proposals., • Act as a senior point of contact for technical fire queries from clients and colleagues., • Support business growth by delivering insightful thought leadership seminars/webinars., • Build strong relationships with external bodies such as the Fire Authority, Building Safety Regulator, IFSM, IFE etc., • Help shape the long-term growth and innovation strategy of Ark’s fire safety function. Essential Skills and Attributes • Outstanding technical fire safety knowledge., • Deep understanding of UK fire legislation, supporting standards and approved guidance., • Comfortable with providing confident and calming advice in high-stakes scenarios., • Approachable, collaborative and respected by peers and external stakeholders., • Commercially aware with an understanding of resource allocation, fee proposals and margin protection., • Strategic thinker capable of aligning technical delivery with business goals. Qualifications and Experience • Full membership with the Institute of Fire Safety Managers (IFSM) or IFE., • Registered on the IFSM Tiered Register of Competent Fire Risk Assessors (Tier 3) or eligible., • Ideally holds (or working towards) a Fire Engineering degree., • Holds a minimum Level 5 fire safety qualification., • Experience within consultancy or client-facing fire advisory roles is essential., • Minimum of 8 years in a senior fire safety role, with proven experience in managing complex fire safety assessments and compliance projects. What We Offer • Competitive & tailored salary and benefits package, • Opportunities for professional development and career progression, • A collaborative and supportive work environment focused on achieving excellence in compliance, risk, and health & safety, • Working with our diverse range of clients within the built environment, including residential and commercial., • A wide range of benefits including Private Healthcare plan, 5% matched pension plan, 4x salary life cover, 25 days holiday with option to increase via salary sacrifice, and Perkpal - perks and reward program., • Social events with your colleagues., • Professional Membership reimbursement The business is committed to creating a safe and compliant environment for our clients. As our Head of Fire Safety, you will play a crucial role in delivering trusted compliance solutions and positioning Ark as a leader in fire safety. Apply today to be part of our mission in “Creating a Better World by Delivering Trusted Compliance Solutions.

My client, a well known Financial Services organisation, is looking for an External Third Party Risk Assurance Manager AND a Customer Facing Assurance Manager - two head counts. This role can be based out of their London or Staines offices. You would be required to be in the office 2-3 times max per month. About the role: The purpose of this role is to assist in the operation of Technology External Assurance (TEA) function focused on supplier assurance by the execution and oversight of activities including risk assessments, contract reviews, due diligence, auditing, findings and reporting to manage the information security risks related to these areas for my client evolving supplier profile aligned to defined OLAs and deadlines. The role holder will also identify and deliver enhancements to TEA operations and ensuring regulatory and policy requirements are maintained including partnering with other functions, both within Technology, Procurement, Legal, Data Privacy and the wider business. Key Responsibilities: • Execute and oversee the delivery of end to end customer IT assurance both as part of the onboarding and ongoing processes aligned to defined SLAs, including responding to questions, providing documentation and managing follow-up queries, aligned to both my client and customer expectations., • Support Commercial and Tender teams with the IT component of my client's new business opportunities including questionnaires, presentations and customer calls., • Execute and oversee the end to end delivery of the IT components of customers audits, including planning, scoping, preparation, documentation, delivery and follow-up; in direct partnership with customers and internal Commercial teams., • Liaise with subject matter experts to ensure information is gathered in a timely manner to ensure customer requests are correctly responded to and protect my client., • Reviewing and negotiating customer contractual IT agreements and clauses to ensure that customers expectations can be fully met and align to my client's services., • Oversee the delivery of TEA function including delivery of metrics and reporting; execution of quality assurance to my client's standards; and effective work planning/allocation/prioritisation., • Develop and maintain customer-based content to improve the ongoing operation and delivery of customer IT due diligence, including internal knowledge base, whitepapers and product sheets., • Work with the Commercial, Technology and Legal functions to ensure appropriate clauses, controls and risk mitigations are in place to meet both customer's expectations and protect my client during contract negotiations, due diligence, and audits., • Identify and ensure effective and timely delivery of enhancements to operations based on industry trends; evolving customer expectations; and experience, including the digitisation and automation of processes, documentation, and training & awareness., • Attendance at required meetings representing the TEA function or in a delegated role set by the Head of External Assurance., • Senior professional experience with direct management responsibilities in either a Big 8 external practice, Internal Audit, or supplier/customer assurance function for a financially regulated/FinTech entity., • Certified in relevant audit, risk and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP., • Strong information security/assurance, audit, compliance and risk knowledge, experience of IT risk and assurance frameworks, and control assurance assessments (eg ISO 27001, CIS 20, NIST, etc)., • Demonstrable experience in planning, executing and supervision of activities/deliverables such as controls assessments or audits., • Demonstrable experience in review and assessment of contractual or regulatory artifacts/documentation., • Effective critical thinking and problem solving to ensure that operations are delivered to expected standards and defined timelines while ensuring that stakeholder expectations are managed accordingly., • Extremely good organisational, communication and administration skills with an exceptional eye for detail., • Ability to continually prioritise and execute multiple activities at the same time with minimal supervision., • Demonstrable strong written, interpersonal and verbal communication skills. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior Data Privacy Specialist - Europe Location: London - Hybrid Salary: £70 - 90K basic Are you a seasoned privacy professional with a deep understanding of European data protection regulations? We are partnering with a leader in computer vision and AI dashcam technology to find a Senior Data Privacy Specialist to join their team in Europe and play a key role in expanding their operations. About the Role Our client is an innovative company that helps improve road safety with their cutting-edge AI dashcam technology. As they grow their presence in Europe, they need an engaging privacy expert to support their global team. This role is a crucial link between their technology and their customers, helping them navigate privacy requirements while achieving their safety objectives. This position is ideal for a forward-thinking, senior leader who can stay current with data regulations and help evolve the company's privacy-by-design products. Key Responsibilities • Customer Privacy Support: You will address privacy concerns from drivers, Works Councils, and other stakeholders, explaining the data access framework and guiding customers through privacy compliance resources, including a template DPIA., • European Privacy Intelligence: You will monitor European data protection regulatory developments, assess their impact on solutions, and gather customer feedback to help prioritize product enhancements. You will also represent the company's privacy-by-design approach at industry conferences. What We Are Looking For • A Bachelor's degree in Law, Business, or a related field., • 10+ years of experience in European data protection/privacy (GDPR) frameworks and their practical implementation., • A strong understanding of B2B SaaS privacy considerations., • Experience in a customer-facing technical or consultative role., • Excellent written and verbal English communication skills, with the ability to explain complex technical concepts to non-technical audiences. Preferred qualifications include: • CIPP/E or a similar certification., • Fluency in German, Dutch, or French., • Experience in the transportation, logistics, or fleet management industry., • Experience with privacy impact assessments or AI products and governance. Why Join the Business? Your work will directly influence how AI-powered safety products are deployed responsibly across Europe. This is a unique opportunity to shape the future of privacy-by-design solutions and be part of a team that values ownership, collaboration, and growth. We offer a competitive salary and benefits package with opportunities for career advancement.

Head of Customer Experience & Resident Support. Salt Recruitment's Local Government team is supporting a London authority seeking an experienced senior leader to take ownership of its customer-facing operations and drive a major transformation of the resident experience. Lead service redesign an

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: • Competitive salary and benefits package, • Opportunities for career progression aligned with the company’s growth If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Job Title: Integrated Facilities Management (IFM) Director Reporting to: Managing Director, PFM Location London or Manchester - Working pattern - On-site at either Head Office with regional travel Main Purpose Lead the delivery of high-quality, compliant, and customer-focused facilities management services across a diverse portfolio of offices and shopping centres. The role will drive the change from a mixed delivery model to a fully integrated TFM operation, ensuring consistent standards, robust systems and processes, and the effective use of technology. Implement operational change, standardisation, culture development support new business development and continuous improvement initiatives to deliver safe, efficient, and value-for-money services while enhancing the customer experience. Maximise in-house service delivery models, insourcing where necessary to improve quality, control, and cost efficiency. Overview of Duties Provide operational leadership for the delivery of Integrated Facilities Management (IFM) services across a large, multi-site portfolio. Overseeing the integration of directly delivered and contract-managed services, maximising in-house delivery models where these offer quality, control, or cost benefits, and embedding consistent operating standards, systems, and processes. Champion customer service, compliance, and innovation, leveraging technology such as CAFM to enhance efficiency and transparency, while building and developing a high-performing operational team. Key Responsibilities Operational Change Management & Service Mobilisation • Lead the transition to a consistent, integrated FM operating model, optimising directly delivered and contract-managed services, • Drive the maximisation of in-house delivery models, identifying opportunities to insource services where this delivers strategic, operational, or commercial benefits, • Embed a culture of continuous improvement and service excellence across all FM operations, • Lead a multi-year transformation programme to re-architect FM service delivery models across the business, • Drive insourcing/outsourcing strategies to optimise cost, quality, and control, including re-engineering supply chain models, • Lead workforce upskilling to ensure future capability in integrated FM delivery Increase revenues and profitability • Identify internal and external opportunities for revenue growth increasing profitability, • Support the development of new service offerings for PFM to increase attractiveness to new markets and increase profitability Standards, Systems & Processes • Define, implement, and maintain consistent operating standards across all sites, aligned to statutory requirements, industry best practice, and company policy, • Embed sustainability and ESG considerations into all FM standards and processes, including energy efficiency, waste reduction, responsible procurement, and carbon reduction initiatives, ensuring alignment with Praxis’ wider EST strategy, • Work with the Praxis Senior Leadership Team to agree, develop, implement and embed standardised FM processes, procedures, and performance frameworks to ensure industry-leading, consistent levels of delivery Technology & CAFM Utilisation • Hold core accountability for CAFM and FM technology implementation – full lifecycle rollout experience must be evidenced as an essential requirement, • Oversee the selection, implementation, and optimisation of FM technology platforms, including CAFM and mobile workforce management tools, • Ensure data accuracy, robust performance reporting, and integration of technology into daily operations to drive efficiency, statutory compliance and continuous improvement Customer Service & Stakeholder Engagement • Ensure FM services enhance the experience of tenants, customers, and colleagues through proactive communication and responsive service delivery, • Act as the senior customer service lead for PFM, managing escalations and fostering positive relationships with key stakeholders, • Hold an expanded remit to act as the senior client-facing lead for external revenue contracts, building and maintaining relationships with new and existing clients to support business growth, • Represent PFM in external forums and client engagements, ensuring service delivery standards drive customer retention and new contract opportunities People Leadership & Performance Management • Lead, inspire, and develop FM operational teams, ensuring clear objectives, regular performance reviews, and effective succession planning, • Establish and deliver training programmes to build technical, customer service, and compliance capabilities, • Drive the upskilling of the workforce in integrated service delivery to ensure future capability, • Create a pipeline of capable leaders by embedding structured succession planning and professional development frameworks Financial & Contract Management • Manage operational budgets, ensuring cost control, accurate forecasting, and delivery of value for money, • Oversee supplier relationships, contract performance, and commercial negotiations to ensure high service quality and contractual compliance, • Evaluate service delivery models to determine where insourcing offers better value or quality outcomes Skills and experience: • Proven leadership experience in multi-site, multi-service FM operations including Hard FM and soft services within a TFM environment, • A track record of external business development, including winning new FM contracts and generating revenue growth across multiple sectors, • Success in the delivery of multi-year transformation programmes and service mobilisation in complex portfolios, as well as insourcing/outsourcing strategies and the redesign of operating models, • Demonstrable experience in maximising in-house delivery models to improve service quality, control, and cost efficiency, • Core accountability for CAFM and FM technology implementation with evidenced experience in full lifecycle roll-out, • Demonstrable commitment to customer service excellence, imparting this ethos throughout PFM, • Results orientated, demonstrating a commitment to the delivery of KPIs, SLAs and objectives Personable Attributes: • Excellent stakeholder engagement and communication skills including effective influencing, negotiation and presentation skills, • Commercially astute with strong budget and contract management experience, • Strategic thinker with a pragmatic hands-on approach, • Ability to demonstrate credibility and gravitas, • Competent developer of people, training the teams in an informative and engaging manner, • Ability to work in a fast-paced environment, maintaining a calm and rational demeanour and approach to objectives, • Keeps abreast of advances in the FM world to ensure PFM retains a competitive advantage, • Flexible approach to work and the ability to travel to UK wide sites to meet the needs of the business, • Committed to working in accordance with the Praxis values. Our Values • Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards, • Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame, • Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions, • Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential, • Action This Day | We never put off anything until tomorrow that can be done today Benefits • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Private Medical Insurance & Healthcare Cash Plan, • 5% employer pension contribution, • 3x life assurance This is an opportunity to make a meaningful impact within a forward-thinking real estate business. Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future.

Project Account Manager (Fluent German Speaker) Location: Poland St, London Status : FTC 3 Months Why choose Tag? We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators. We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients. We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from. In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand that is led by, Tag Global CEO, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency. Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society. JOB DESCRIPTION We are seeking an experienced Senior Project Manager with strong client services expertise to oversee the planning, execution, and delivery of creative production projects across multiple channels and markets. This role requires a blend of operational excellence, creative production knowledge, and client-facing confidence to ensure that projects are delivered on time, on budget, and to the highest quality standards. The successful candidate will act as the key liaison between clients, internal creative/production teams, and external partners, ensuring clarity, collaboration, and trust throughout the project lifecycle. JOB DUTIES • Client Engagement & Relationship Management, • Serve as the primary point of contact for key client accounts, ensuring clear communication, proactive updates, and consistent relationship management., • Understand client business objectives and translate them into effective creative production solutions., • Build long-term trust with clients by providing strategic guidance and reliable delivery., • Project Management, • Lead end-to-end project management from scoping and budgeting through to delivery and post-project review., • Develop detailed project plans, timelines, and resource allocations, ensuring all stakeholders are aligned., • Monitor project performance, proactively identifying risks and implementing mitigation strategies., • Drive operational efficiency through consistent processes, tools, and reporting., • Creative Production Oversight, • Collaborate closely with creative, design, production, and post-production teams to ensure outputs meet client expectations and brand guidelines., • Manage multi-market adaptation, localisation, and versioning projects across film, print, digital, and experiential formats., • Oversee quality control at all stages of production., • Commercial Management, • Own project budgets, ensuring accurate scoping, forecasting, and financial management., • Identify opportunities for account growth and expanded services in partnership with business development leads., • Leadership & Team Collaboration, • Mentor junior project managers and coordinators, fostering best practice in client service and delivery management., • Champion collaboration across internal teams and external suppliers/partners. JOB QUALIFICATIONS • Proven track record (7+ years) in project management within a creative production, marketing production, or advertising environment., • Strong client services background, with experience managing senior-level stakeholders and building trusted partnerships., • Solid understanding of creative production processes (film, digital, print, or integrated campaigns)., • Exceptional project planning, organisational, and problem-solving skills., • Strong financial acumen: able to scope, manage, and reconcile project budgets., • Ability to manage multiple complex projects simultaneously in a fast-paced environment., • Skilled in negotiation, conflict resolution, and stakeholder management., • Excellent communication (written and verbal) and presentation skills. COMPETENCIES • Client-centric mindset with a consultative, solutions-driven approach., • Resilient, adaptable, and calm under pressure., • Collaborative and team-oriented, with strong leadership capabilities., • Commercially minded, with an eye for growth opportunities., • Passionate about creative production and innovation in the sector. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Drivers Mate 2 Man Crew (Full-Time). Customer-facing delivery position.

Elite are exclusively partnering with a beautiful womenswear brand, seeking a Junior Product Merchandiser to join the team. Summary & Purpose of Role: This role provides support to the Product Merchandising team in building and managing seasonal collections. Working closely with design, production, retail, and marketing, the Junior Product Merchandiser helps ensure collections are aligned to customer needs, commercial goals, and go-to-market timelines. It’s an ideal role for someone looking to develop their career in product merchandising, with exposure to the full product lifecycle from concept to market launch. Key Responsibilities: Collection Support • Assist in preparing collection briefs and presentations for internal teams., • Help gather and organise feedback from retail, ecommerce, and wholesale teams., • Update and maintain merchandising tools (e.g. pricing sheets, line lists, collection trackers, PLM systems)., • Assist in preparing seasonal pricing documents and maintaining accurate records., • Help track sales performance and prepare weekly/monthly reports., • Assist with showroom preparation, including product information, sales tools, and training materials., • Support the team during selling campaigns by ensuring accurate product details and assisting with client-facing activities., • Liaise with design, product development, and production teams to ensure product information is accurate and up to date., • Work with marketing and visual merchandising teams to help align product launches with campaigns and store planning.

Company Description As an international player in construction engineering and mobility services, Egis offers a unique global opportunity, combining consulting, engineering, and infrastructure operations. Our capacity for innovation allows us to respond to the challenges of the climate and digital world, offering solutions and recognised expertise in the transport and mobility, sustainable cities, building, water, environment, and energy sectors. The Egis Group has more than 50 years of experience, presence in 75 countries, and 20,500 employees around the world. Egis Transport Solutions (ETS), a business unit of the Egis Group, bringing together all the necessary expertise for guided urban transport and heavy rail systems. Our business provides a full range of consultancy services from initial project feasibility to delivery, commissioning and close out. We deliver design and resource solutions to our wide range of clients ensuring safe and successful delivery. We have a new role vacancy for an Associate Director level Commercial Manager to lead the Design Joint Venture Commercial Team on a new HS2 Project. You will lead and be responsible for all commercial aspects of the business, reporting directly to the Commercial Director. Accountable for managing commercial risk and communicating this across a variety of stakeholders within the business and ensuring that governance and reporting processes are in place to mitigate it. A critical role, you will be responsible working with our JV partners to align and manage an integrated commercial and cost management team, accountable for the successful delivery of upstream and downstream deliverables, client and key stakeholder interface. Primary location: 3 - 4 days in London offices, with occasional travel to client office in Birmingham. Job Description Role Responsibilities: • Build, lead and develop the commercial and cost management function into a high performing team, • Develop and embed strategic principles around the proactive management of design functions and deliverables, • Design and implement all contract management processes, tools and products to support the JV to make informed, data driven strategic decisions, • Support the work winning team to review and identify risks and accountabilities within tender packs and contractual terms, • Prepare, develop and implement commercial solutions to support work winning, • Identify and manage all commercial risk on new and existing contracts, • Fully accountable for contract compliance and performance, • Negotiate contract agreements and manage all non-standard contractual issues, • Work with senior management to ensure projects exceed commercial targets, • Oversee the development and presentation of accurate Management Information, • Work in collaboration with the finance team to produce accurate forecasts, • Review competencies of all personnel within the department to ensure that all personnel have suitable training, qualifications & behaviours to ensure suitability for the role., • Accountable for the creation and management of a high performing workforce within the discipline., • Familiarise and actively engage in using the Notify system and ensure direct reports are fully aware of the Notify system and use the system for Health and Safety related matters., • Have an in depth understanding of all information security projects, policies and procedures., • Oversees and ensures that direct reports receive governance training on all information security policies and procedures., • Ensures that any update in information security policies and procedures are communicated to direct reports., • Understand the procedure for effective reporting and management of security incidents and breaches Qualifications • Degree qualified or equivalent in construction commercial management., • Professional membership with RICS, CIOB, or equivalent, • Knowledge and comprehensive understanding of NEC contracts, in particular PSC, • Demonstrable knowledge and understanding of Construction law and standard forms of contract, • Previous experience to include working for, or as party of a Design Consultancy arrangement, • Previous experience of working within a Design JV arrangement, • Previous experience within a Senior Commercial Manager position, • Proven experience of client management, • Previous experience working on large rail related projects within the UK, • Knowledge of Engineering and client standards, • Ideally previous experience working for a Tier 1 consultancy or contractor, • Knowledge and demonstrable understanding of financial management, • Adept knowledge of MS packages incl., Excel, Project and Word, • Excellent organizational and leadership skills, • Excellent attention to detail, • Excellent communication and negotiation skills, • Collaborative approach to both internal and external stakeholders, • Flexible, ‘can do’ attitude in a fast-paced environment with a hands-on approach, • Excellent verbal & written skills at a technical level, • Must have both claims and dispute resolution working experience., • Must have a good experience of UK law, • Must have both good presentation and excel skills., • Be able to motivate others and provide training where necessary., • Excellent communication and customer-facing skills are a must, along with working as part of an integrated team promoting the JV culture and values Additional information Diversity & Inclusion: We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

Your new company We are proud to be supporting a popular company here in London who are a leader within the manufacturing and retail space and an absolute household (and fun) brand name! This organisation leads by example, drives sustainability, and is innovative in their design. In order to help cope with seasonal demand, they are seeking 2 positions within their customer supply chain & inventory teams. Your new role Whilst these roles are initially 3-4 months in length, there could be a possibility for extension beyond this point. As the Temporary Supply Chain Operations Advisor, you will play a key role within the E-Commerce Centre of Excellence Operations Team, ensuring efficient supply of company products to a key client account, and securing a smooth execution of consumer demand across markets. This role safeguards the full Order-to-Cash process, from purchase order management through to resolution of invoice discrepancies, while driving inventory optimisation, replenishment accuracy, and operational excellence in collaboration with internal and external stakeholders. What you'll need to succeed To succeed in this role, you will have proven experience with SAP in a customer order management or supply chain operations role, as well as strong proficiency in Excel and Microsoft Office tools. It would be an added advantage if you have knowledge of creating and running Business Warehouse (BW) reports. You must have experience working cross-functionally in a fast-paced, customer-facing environment in order to cope with the demands of this customer account delivery supply chain role. What you'll get in return In return, you will be paid via the Hays payroll, which means weekly pay calculated at a daily rate. You will accrue holiday pay for the time you work, and there is a potential for extension beyond this point. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Us We’re a specialist recruitment business working exclusively with management consultancy firms - from boutique consultancies to global brands. Our services range from embedded talent acquisition through to retained search. What sets us apart? Our deep sector knowledge, which gives us unmatched credibility with clients and candidates. We’re small but ambitious, with big plans to grow - and we’re looking for our next graduate hires to help us get there. The Opportunity This is not your typical recruitment role. You won’t be thrown in at the deep end with impossible KPIs. Instead, you’ll be mentored from day one with access to the senior team. We will teach you: • How to map markets and headhunt top consulting talent, • How to engage candidates with confidence and credibility, • How to manage a recruitment process end-to-end, • How the consulting world works (strategy, digital, transformation, M&A, sustainability and more), • How to win new business, originating new clients and developing recruitment solutions What You’ll Be Doing (first six months) • Researching firms and building candidate and professional networks, • Writing and sending engaging outreach to potential candidates, • Conducting first-round screening calls with consultants, • Supporting senior consultants on live searches and client projects, • Learning the fundamentals of account management and business development, • Building the foundation for a long-term career in consulting recruitment What We’re Looking For • Recent graduate (2:1 or above, any subject), • Customer focused - some work experience in a customer facing role (retail/hospitality/telesales etc), • Strong communicator - confident on the phone and in writing, • Curious, motivated, and eager to learn about the consulting world, • Resilient - able to handle setbacks and keep moving forward What We Offer • Graduate training programme: 12-week onboarding + 18-month progression path, • Structured career path: Associate Consultant → Consultant → Senior Consultant, • Earning potential: Base + uncapped commission, • Learning from experts: Work alongside a highly experienced team with deep sector knowledge and networks, • Collaborative culture: We act like an internal consulting TA team, not a cut-throat agency, • Impact: We are a start up, your work will matter from day one How to Apply If you’re ambitious, commercially driven, and want to break into a premium professional services niche, we’d love to hear from you. • Apply with your CV and a short note on why consulting recruitment interest

BRAND NEW SECURITY ENGINEER OPPORTUNITY IN LONDON - HYBRID WORKING • Salary up to £45,000 p/a + benefits, • Exciting technical environment with leading-edge security technologies, • Career growth and ongoing training opportunities, • Central London office, season ticket paid for Our client is a well-established security technology specialist, operating across multiple sectors including financial services, education, healthcare and retail. They're known for their innovative approach to integrated security solutions and their commitment to delivering outstanding service. As part of their continued expansion, they're looking for a skilled Security Systems Engineer to join their growing UK operations team. A GLIMPSE AT THE BENEFITS/CULTURE: • Flexible hybrid working, • Comprehensive training and development opportunities, • Supportive, collaborative, and inclusive culture, • Exposure to new and emerging technologies In this role, you'll take ownership of installing, configuring and maintaining advanced electronic security systems, including access control and CCTV platforms. You'll work closely with project and operations teams to ensure installations are completed to a high standard, troubleshoot technical issues, and help drive continuous improvements across the service offering. This position is well-suited to someone who enjoys hands-on technical work, values precision and efficiency, and thrives in a role that mixes autonomy with teamwork. You'll also have the chance to support junior engineers, contribute to process improvements, and stay ahead of emerging trends in system integration and networking. KEY SKILLS/EXPERIENCE: • Proven experience working with electronic security systems, • Strong knowledge of CCTV, access control and IP-based technologies, • Solid understanding of IT and networking fundamentals, • Comfortable working under pressure and managing multiple priorities, • Excellent communication and customer-facing skills, • Ability to work independently and as part of a wider team, • Strong organisational and time management abilities, • Leadership potential and a willingness to mentor others Please apply online or email (see below) for more details. For further information, contact. By applying for this role, you consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Security Systems/Access Control/CCTV/IP Networking/Installation/Maintenance/Leadership/Technical Support

Lead Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success. If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include: • Implement client projects and programmes with high-level advocacy, • Designing management reports and predictive analytics for clients., • Create customer success by managing and reviewing a highly configurable digital software enterprise platform., • Undertake gap analysis of processes for improvement and better management of our clients systems., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. You will have: • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH), • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

Product Manager | eCommerce/Fashion x Fintech | Series A Startup | London/Hybrid To £90k + share options A fast-growing Series A startup at the intersection of eCommerce, fashion, and fintech is hiring a Product Manager to help scale the next generation of its platform, used by some of the world’s leading fashion retailers. This is a rare chance to take true ownership of complex, high-impact products in an environment where fashion and tech collide. You'll work directly with senior leadership, shape the roadmap, and deliver products that change how people shop for fashion, globally. The role includes meaningful equity with serious upside potential (10–100x) and the chance to join a high-calibre team building something truly category-defining. What You’ll Do • Lead a cross-functional squad (x6) delivering both business- and consumer-facing features, • Own and shape the product roadmap using data, customer insights, and market signals, • Translate complex user needs into elegant, scalable product solutions, • Partner closely with engineering, design, ops, and leadership to ship high-impact features, • Drive experimentation (A/B tests, MVPs) to validate ideas and improve performance, • Communicate product progress, trade-offs, and decisions across stakeholders, • Mentor junior PMs and contribute to building a world-class product function, • Support the company’s move to Shopify and help scale internationally What We’re Looking For You’re not just a feature-shipper. You’ve built, and you want to build again. You’re analytical, customer-focused, commercially sharp, and care deeply about how products look, feel, and perform. • Deep understanding of fashion eCommerce challenges, with a proven track record designing scalable, elegant solutions for real-world customer and business problems, • Genuine passion for the fashion industry and the future of digital retail, • Strong data fluency — confident working with large datasets (e.g. 40k+ rows in Excel), pivot tables, formulas, and analytics tools to find insight and tell stories, • Proven experience leading 0–1 product builds, not just UI iterations or roadmap tickets, • Comfortable running A/B tests, MVPs, and iterative experiments to drive meaningful product outcomes, • Experience leading cross-functional squads and mentoring junior team members, • Strong familiarity with Shopify, APIs, and technical integrations (e.g. payment gateways, logistics), • Background in eCommerce, fintech, and/or logistics-tech, • Experience building for international markets is a strong plus, • You’ve built for — or with — modern fashion commerce leaders (think Lyst, Depop, Farfetch… not John Lewis) What You’ll Get • Competitive salary (up to £90k DOE) + share options with significant upside, • Ownership from Day 1 — real influence over roadmap, outcomes, and team culture, • Work directly with founders and senior leadership in a tight-knit, ambitious team, • £600 annual wellbeing allowance, • MacBook and the tools you need to do your best work, • Regular team socials and hybrid working (2 days/week in-office – London), • A mission-led company redefining how people shop for fashion online This role is perfect for someone who: • Loves fashion eCommerce and understands its challenges, • Is excited to build 0→1 products that actually solve real customer problems, • Knows how to balance strategy, data, and delivery, • Wants to work somewhere fast-paced, high-growth, and high-reward

Head of Product About Vixio: Our mission is to empower businesses to efficiently manage and meet their regulatory obligations with our unique combination of human expertise and Regulatory Technology (RegTech) SaaS strategy. We deliver comprehensive, time-sensitive, and actionable regulatory intelligence across the globe. Today, the Vixio platform surfaces data and information on regulations spanning more than 180 jurisdictions worldwide to remove the risk of non-compliance in the gaming, payments, and financial industries. We are now in an exciting new chapter of growth as we develop our Regulatory Scanning capabilities to increase operational efficiency, and expand our coverage to multiple industries and jurisdictions. Role Purpose: The Head of Product will lead the vision, strategy, and execution across Vixio’s Customer facing platform areas: Gambling Compliance, Payments Compliance and Workspace. This role is critical in aligning the product portfolio to Vixio’s unified platform ambition and ensuring scalable delivery of high-value, high-quality features that meet user needs and support commercial growth. They will lead a growing team of Product Managers and work cross-functionally with Engineering, Regulatory Intelligence, Commercial, and Marketing teams. Key Responsibilities: Own and articulate the product vision, strategy, and roadmap across Core, TC, Workspace • Champion One Vixio as the integrated experience layer across modules, • Develop a coherent strategy for merging Vixio’s current disparate offerings into a single unified platform and manager the migration path of all customers onto the new platform, • Manage, coach the direct reporting Product Managers, • Align product planning and execution with strategic goals and customer insights, • Prioritise product initiatives based on value, feasibility, risk, and customer demand, • Drive the evolution of Workspace (checklists, triage, dashboards) and One Vixio (navigation, search, user UX), • Ensure product-market fit across compliance, payments, and gambling verticals, • Work closely with CTPO and senior stakeholders to translate business priorities into delivery outcomes, • Drive a data-informed culture: using usage, adoption, feedback, and revenue insights to steer priorities, • Lead product rituals: roadmap reviews, go-to-market readiness, OKR planning, and executive reporting Candidate Profile: • 8+ years of experience in B2B SaaS product leadership roles, • Proven track record of managing multiple products/modules within a unified platform, • Experience working with regulated markets, ideally in RegTech, FinTech, or Compliance, • Deep experience in platform thinking, UX, and systems integration, • Ability to manage senior stakeholders and interface with exec-level decision-makers, • Strong leadership and coaching capabilities; builds high-performing product teams, • Familiarity with agile product development, discovery techniques, and modern product tooling Strategic Need: The Head of Product will unify fragmented product areas under one coherent platform strategy. By centralising leadership, we will: • Accelerate delivery of One Vixio and Workspace features with clearer ownership, • Improve cross-squad coordination and sequencing across Core, TC, and Front-End experience, • Free up CTPO to focus on Strategic priorities, New product Development and Innovation, AI/ML initiatives, and scaling operations and architecture, • Build scalable product operations: roadmaps, OKRs, metrics, and release plans Expected Impact: • 25–30% increase in product delivery velocity through streamlined prioritisation, • Key metric targets in product criticality metrics through an increase in user satisfaction via improved UX consistency and navigation, • Greater commercial readiness of features, improving upsell/cross-sell opportunities, • Improved retention and engagement through better integration of workflows and insights Our Benefits: -Hybrid Working (2/3 days in the office a week) -Flexible working hours -20 days working abroad -Salary sacrifice company car scheme -Pension -Health Insurance -Cycle to work scheme -Dental -Mental Health wellbeing Support Our Core Values:

Senior Solution Consultant Location: London, Canary Wharf Department: Global Solution Consulting Reports To: Global Solution Consulting Position Overview We are seeking a seasoned Solution Consultant with deep expertise in Generative AI and Large Language Models (LLMs) to join our high-impact team. In this role, you will act as a strategic and trusted advisor to enterprise clients, helping them unlock the full potential of Uniphore’s AI platform. You’ll drive solutioning and innovation across customer engagements, turning complex business challenges into AI-powered opportunities. Key Responsibilities • Lead technical discovery sessions to understand client objectives, data environments, and AI readiness., • Design and deliver impactful AI/LLM-powered solutions aligned with customer goals and industry best practices., • Translate technical capabilities—particularly around Generative AI and LLMs and Uniphore’s Platform—into compelling business outcomes., • Partner closely with Sales, Product, and Engineering teams to ensure scalable, client-centric solutions., • Continuously monitor AI advancements and translate insights into strategic recommendations., • Support customer enablement through workshops, documentation, and presentations. Required Skills and Qualifications Fluent in Spanish and English Technical Expertise • 6+ years of experience in technical pre-sales, solutions consulting, or AI implementation roles., • Proven hands-on experience with Generative AI, LLMs (e.g., GPT, Claude, PaLM, LLaMA), and related tools (e.g., LangChain, vector databases)., • Strong understanding of raw data, data structures, NLP/NLU/NLG, ML pipelines, and prompt engineering., • Experience with enterprise-grade AI deployments, including model evaluation, customization, and integration. Domain & Industry Acumen • Ability to contextualize solutions within specific industries (e.g., telecom, BFSI, healthcare)., • Experience aligning AI use cases to measurable business value (e.g., cost savings, efficiency, CX improvement). Customer-Facing Skills • Exceptional communication and storytelling abilities—comfortable with both C-level conversations and deep-dive technical workshops., • Strong documentation and presentation skills, with a knack for simplifying complex ideas., • Proven track record of relationship-building, stakeholder influence, and cross-functional collaboration. Problem Solving & Innovation • Creative, analytical thinker with a proactive, ownership-driven mindset., • Ability to ideate and troubleshoot real-world client challenges using state-of-the-art AI tools. Learning & Growth Mindset • Passion for staying ahead of the curve in the AI/LLM space and sharing knowledge across the organization. Why Join Us • Work with industry-defining Conversational AI and Generative AI technologies., • Collaborate with world-class teams on cutting-edge customer engagement solutions., • Enjoy a culture that rewards innovation, accountability, and continuous growth. Our Core Values • Trusted Advisor for the Customer, • Ownership, • Business Process Transformation

Are you passionate about delivering exceptional customer service and building strong financial relationships? A fantastic opportunity has arisen for a.This role is ideal for a customer-focused individual with strong sales skills and a desire to work in a dynamic, client-facing environment.You'll be

About the Role: We are seeking a skilled and experienced Chiller Service Engineer to join our growing team. The ideal candidate will be responsible for the service, maintenance, fault-finding, and repair of a wide range of chiller systems across commercial and industrial sites. Key Responsibilities: • Service, maintenance, and repair of chillers and associated cooling systems, • Carrying out fault diagnosis and implementing effective solutions, • Ensuring all work is carried out to industry and company standards, • Completing service reports and maintaining accurate records, • Providing excellent customer service while on site, • Working both independently and as part of a wider engineering team Requirements: • FGAS Category 1 / Level 3 qualified (essential), • Strong knowledge and experience with chiller systems (screw, centrifugal, reciprocating, or scroll), • Previous field-based service engineering experience, • Full UK driving licence, • Strong problem-solving skills and ability to work under pressure, • Excellent communication and customer-facing skills

Heat Pump Technical Advisor (Customer Facing). Are you a Heat Pump Technical Advisor with experience in the heat pumps industry that wants to work in a remote first role for a European industry leader?.

🚀 Role: Product Manager - Operations 💰 Salary: £70,000- £80,000 (DOE) + Benefits 💼 Industry: Logistics & Technology 📍 Location: London - Hybrid Why join? Be part of a business transforming how parcels move across the UK. This is a scale-focused role, optimising existing operational workflows rather than starting from scratch. You’ll help make delivery processes faster, smoother, and more reliable for both field teams and customers, directly impacting efficiency across a national network. Key Responsibilities • Own end-to-end redelivery and redirection workflows, ensuring speed, reliability, and scalability, • Enhance operational interfaces and journeys, simplifying tasks for delivery teams, • Optimise locker and delivery processes, considering placement, accessibility, and workflow efficiency, • Refine customer-facing journeys, making redirection, rescheduling, or collection seamless while keeping operations aligned, • Scale proven processes, rolling out local successes across the network, • Collaborate with operations teams to identify pain points and prioritise workflow improvements The ideal candidate: • 3-6 years experience in designing or optimising products or processes for operational users in logistics, delivery, or field services, • Skilled at improving efficiency and usability in repeatable operational workflows, • Able to balance operational needs with customer experience, creating workflows that work for both, • Experienced in scaling processes across large networks, ensuring consistency and reliability, • Motivated by making operational workflows faster, simpler, and more effective Sound like you? CV ➡️ 📧

Design Engineer | London based Our client is seeking a Design Engineer to join a fast-growing technology company that has recently secured significant seed funding from leading European venture capital firms. This is an opportunity to be part of the team at an early stage, helping shape both the product experience and the way design and engineering come together, with equity available for the right candidate. This is a fast-moving, early-stage environment tackling a huge market opportunity. The Role The Design Engineer will work closely with the founders and product team to turn wireframes, mock-ups, and creative concepts into polished, production-ready user experiences. This role blends strong design sensibility with hands-on coding, making it ideal for someone passionate about creating beautiful, intuitive, and highly interactive web experiences. We’re looking for a designer who can code, or a front-end engineer with a strong eye for design. Work could involve: • Bringing wireframes, mock-ups, and ideas to life in code, • Designing and implementing elegant, interactive interfaces that delight end users, • Making customer-facing tools and flows intuitive and easy to use, • Working across design and engineering to ensure consistent, polished experiences, • Iterating rapidly to explore new interaction patterns and design possibilities This is a collaborative, in-person role based in London, reporting directly to the CPTO. Tech Stack • Front-end: TypeScript, React, Tailwind, Motion, and other modern libraries/tools, • Tooling: GitHub, Linear, Notion, Figma, Slack The Ideal Candidate You will be passionate about crafting seamless experiences that balance design and engineering. You’ll have an eye for detail, care deeply about fluid interactions, and take pride in writing maintainable, elegant code. You’ll enjoy moving between design and implementation, helping define not just how the product looks, but also how it works and feels. Bonus points for experience with: • Advanced animation libraries such as Motion or GSAP, • 3D/web graphics with Three.js or WebGL, • Complex design systems supporting multiple brands, • Highly interactive and animated web experiences, • Generative AI technologies

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities • Conducting in-depth reviews of complex fraud cases. identifying trends and actionable insights, documenting your findings and making clear recommendations on how to mitigate risk, • Using your SQL and Python skills to increase our customers’ fraud capture. While reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix® decision engine, • Building dashboards & reports to track value delivered by the solution. Increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer, • Using your excellent attention to detail and ability to craft a story through data. Delivering industry-leading presentations for external and executive audiences with non-technical background, • Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat, • Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the world to continually redefine best practices Requirements • Very good knowledge of Python and SQL (experience with Snowflake highly desirable), • Knowledge of BI tools such as Superset, Tableau , PowerBI or similar is desirable, • Knowledge of orchestration tools such as Airflow, DBT or Google Cloud Dataflow is a bonus, • Analytical and problem-solving skills, with a deep curiosity for fraud detection, • Excellent attention to detail to ensure quality of project delivery for customers stands out amongst industry peers, • Track record of building external and executive reports and presentations, • Interest or experience in consulting within the risk, fraud or payments industry Learn more about the LexisNexis Risk team and how we work ___ Learn more about the LexisNexis Risk team and how we work

ElevateFlex is seeking a skilled Leveraged Finance Lawyer to join our customer, a leading bulge bracket investment bank, on a six-month secondment within its EMEA legal team. This high-impact role focuses on large-cap leveraged finance and real estate finance transactions, supporting complex deals across the Commercial and Investment Banking space. The secondment will commence in November 2025, based in London, and will require full-time, in-office attendance five days a week. Qualifications & Experience • Qualified lawyer (England & Wales) with a minimum of 4 years’ PQE, • Proven experience in large-cap acquisition leveraged finance, • Real estate finance experience is advantageous, • Strong drafting, negotiation, and communication skills, • Ability to manage high-volume transactions independently, • Detail-oriented, adaptable, and collaborative Key Responsibilities • Advise on the full lifecycle of leveraged finance transactions, from NDAs to commitment papers, long-form documentation, and distribution, • Support both syndicated and direct lending transactions, • Collaborate with legal teams across real estate finance, investment grade, and corporate lending, • Negotiate client-facing loan documentation and liaise with external counsel, • Provide legal guidance to internal stakeholders and business teams About Elevate & ElevateFlex Elevate is a global provider of consulting, technology, and services for law departments and law firms. Headquartered in Los Angeles, our 1,600+ professionals operate across the US, UK, Europe, Asia, Hong Kong, and Australia. ElevateFlex is our flexible resourcing division, redefining legal careers by matching exceptional legal professionals with the evolving needs of our customers. We curate a world-class global community of legal talent, supported by advanced technology and a commitment to excellence. We’re proud to be ranked Band 1 in Chambers’ Global Flexible Legal Resourcing category. Our vision is a world where legal and business teams achieve incredible outcomes together. We are deeply committed to diversity, equitability, and inclusion. We encourage candidates from all backgrounds to apply and bring their whole selves to work. Join us in changing the legal business landscape and making a meaningful impact. Ready to take the next step in your legal career? Apply now to be part of the ElevateFlex team and contribute to high-value work with a global leader in investment banking.

Who We Are Looking For: Accenture Song seeking an Engagement Strategy Director to join our London-based global team, who will be responsible for supporting the development of data-rich, behavior-shaping engagement solutions to deliver better customer experiences for our life sciences clients. We are looking for a results-oriented team player who supports executing our HCP and patient engagement strategy deliverables, quickly sees patterns and solutions from an avalanche of data, moves from information and insights to implications and recommendations with ease, and is also prepared to roll up their sleeves and partner with our full strategy, account, creative and production team talents. The ideal candidate will utilise a diverse set of qualities, such as intellectual and creative curiosity, problem-solving skills, attention to detail, hypothesis generation and determination. You will know the media and technology landscape widely used in life sciences fluently – and are already predicting how this landscape will evolve in the health & wellness vertical. This person will be working with a team of talented individuals at Accenture Song to help create prescriptive, actionable, and market changing experiences for our clients customers. Reporting to the Head of Strategy in London, you will help build and manage a team of talented strategists. Your team will guide our clients to shaping the data and intelligence gathering process, crafting engagement solutions, and defining the ambitions of these solutions internally and with our clients. What You Will Do: • Work as a part of an integrated strategy team to proactively propose HCP and patience engagement solutions to help clients achieve relevant customer experiences while aligning to client goals and business challenges, shaping their data and intelligence gathering architecture, and their capacity to introduce viable solutions into the marketplace, • Serve in client-facing capacity for omnichannel programming and content/channel integration, • Contribute to data and intelligence gathering efforts (including 1st party data) that uncover opportunities, and pinpoint how these can be used to enhance the customer's overall experience with the brand, • Translating historical analytics and performance reports into meaningful recommendations to optimise campaigns “on-the-fly” as well as input into future campaign strategies, • Remove the mystery on the translation from facts and information to ideas and impact, • Ensure that engagement and content solutions developed by strategic planning, account, production, and creative teams are properly integrated within larger marketing programs aligned to drive customer experience, • Collaborate with executional teams during the development of projects to ensure strategies are pulled through effectively during development and handoff, • Contribute to the development of cross-channel measurement plans and KPIs and develop recommendations and approaches based on performance analytics, • Contribute to the success in achieving digital, social, and innovation fluency across the agency as a whole, • Partner with the broader strategy team to contribute to the development of pitches, proposals & POVs, strategies, and tactical programs that satisfy the business goals of our healthcare clients and beyond, • Continually educate internal teams and our clients on the vital role insights play to being critical to growth and success, • Drive ideas from data to conceptual platforms to deployment that drive business results, • Stay up-to-date on market trends, societal shifts, and strategic initiatives in health and wellness and across other key verticals, promoting innovative and acting as an ongoing evangelist for alternative approaches, • Facilitate workshops to develop groundbreaking experience led strategies and programs with clients, • Support the development of CRM and Omnichannel planning with support from brand/content strategy and analytics teams, • Facilitate service introduction & change confirmation focusing on market opportunities What you Bring: • 7+ year of experience working in Digital, CX or Engagement Strategy at a creative agency, • Experienced in life sciences marketing, including both HCP and patient, • Strong analytical skills, • Expert in engagement channels and technology widely used in Life Sciences, • Impeccable written and verbal communication skills, • Ability to tell a simple story visually and verbally behind a strong strategic point of view, • A drive to elevate thinking and the work, • A curious mentality, • The desire to be great About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Visit us at ___ Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

What will you contribute? The Customer Value Specialist, Core Banking is responsible for driving customer value engagements across key opportunities in the region. This role supports the adoption of value-selling practices, partners with sales teams to shape compelling value propositions, and delivers ROI analyses to support strategic deals. The role requires strong consultative selling skills, regional stakeholder engagement, and the ability to influence C-level decision-makers. Key Responsibilities: • Lead and execute customer value engagements across strategic opportunities in MEA and APAC, • Partner with regional sales teams to develop and articulate value propositions and ROI models, • Support the adoption of value-selling tools and methodologies across the MEA and APAC sales organization, • Collaborate with the Customer Value Team to localize and implement scalable value-selling practices, • Develop and deliver customer-facing content, including business cases, ROI analyses, and executive presentations, • Contribute to the creation of reusable value assets and tools tailored to the region, • Act as a trusted advisor to clients, helping them understand the business and financial impact of technology investments, • Provide coaching and enablement to sales and solution consulting teams on value-based selling approaches, • Work closely with the Global Solutions Consulting team to embed value-selling in the sales process, • Maintain alignment with regional Sales Directors and GSC leadership to prioritize engagements and resource allocation Key Performance Indicators (KPIs): • Number of high-impact customer engagements delivered, • Number of localized value assets and tools developed, • Revenue and pipeline influenced by value engagements, • Adoption rate of value-selling practices among sales teams Required Experience: • 7+ years of experience in management consulting, value selling, or enterprise solution sales, • 3+ years of experience in complex sales cycles and C-level engagement, • Experience working in or with the financial services industry is mandatory, • Strong consultative and value-based selling skills

Role: Regional Director Salary: £60k plus benefits Job Status: Full Time/ Permanent Location: London Vacancy Reference: VR/05325 Role Description: Bridge Recruitment is proud to partner with a well-established and forward-thinking service provider in the search for a highly capable Regional Director. This is a strategic leadership opportunity for a dynamic, people-focused professional ready to shape operations, build client relationships, and drive growth across a diverse portfolio. About the Role: As Regional Director, you will play a critical role in leading and inspiring a team of Senior Operations Managers, Operations Managers, and Site/Contract Managers, ensuring consistent delivery of high-quality, client-focused services across multiple sites. This role is highly client-facing and commercially driven, requiring a strong leader with the ability to manage budgets, maintain compliance, and build lasting client relationships - while identifying and developing business opportunities. You’ll be part of the Senior Management Team, contributing to wider company goals including growth, innovation, and continuous improvement. Key Responsibilities: • Lead, motivate, and manage a multi-level operational team to achieve service excellence., • Oversee a portfolio of contracts to ensure delivery meets agreed KPIs, SLAs, budgets, and client expectations., • Foster strong, strategic relationships with clients through regular site visits, performance reviews, and service development., • Monitor financial performance including P&L, costs, and margins - taking action to improve profitability., • Ensure strict compliance with company policies and legal requirements around H&S, training, time and attendance, and operational reporting., • Collaborate with other departments including Finance, HR, Compliance, and Sales to ensure seamless operations, • Support the business development strategy by identifying growth opportunities within the existing client base., • Drive a culture of accountability, innovation, and continuous improvement across the region. What They’re Looking For: • Proven experience in a Regional Director or Senior Operational Leadership role, ideally within facilities management, cleaning, or similar contract-based services., • Strong commercial acumen with a solid grasp of operational finance and contract management., • Excellent leadership and people management skills - with the ability to inspire, coach, and develop others., • Confident communicator and relationship builder at all levels - internal and external., • Highly organised, results-driven, and proactive in problem-solving., • Fully conversant with modern operational tools, including reporting software and audit systems (e.g., iAuditor)., • A passion for quality, compliance, and customer service excellence. What They Offer: • Competitive basic salary, • Company car or car allowance, • Annual performance bonus, • 25 days holiday + bank holidays, • Pension scheme, • Opportunity to be part of a collaborative and growing business with clear career development paths.

Account Manager Base Salary: £37,000 - £45,000 + Double OTE + Car Allowance Location: Flexible (UK-wide) About the Role We're looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role. You'll inherit a healthy portfolio of existing customers and be responsible for nurturing, expanding, and developing these relationships, while identifying new opportunities to drive growth across a wide range of technology offerings. Key Responsibilities • Manage and develop an existing customer base, maintaining strong and long-term relationships., • Identify upsell and cross-sell opportunities across the company's IT and Cyber portfolio., • Meet clients face-to-face regularly to build trust and understand their business needs., • Work collaboratively with internal technical teams to deliver tailored solutions., • Achieve and exceed sales targets and KPIs., • 4-5 years' experience in Inside Sales, Account Management, or IT Sales., • Proven track record of working with SME or mid-market customers., • Keen to progress into a more field-based, relationship-driven role., • Exposure to Cybersecurity solutions or a strong interest in the area., • Experience working in dynamic, fast-changing environments (eg, businesses that have gone through acquisitions or rapid growth)., • Open-minded, adaptable, and eager to learn - not limited by rigid corporate processes.

Join the future of preventive healthcare at the forefront of health tech innovation. As a Clinic Area Manager, you will lead the performance and experience delivery across multiple high-end clinics in London, setting a new benchmark in private, tech-enabled care. This role offers a unique opportunity to blend strategic oversight with frontline impact — ensuring exceptional patient experiences, supporting clinical quality in partnership with medical leads, and driving operational and financial performance. You'll work in a fast-paced, collaborative environment where technology, hospitality, and healthcare come together to create truly modern, data-driven care experiences. If you're an experienced multi-site leader with a background in private healthcare — and you're passionate about reshaping the future of care — we’d love to hear from you. The Candidate: • Proven experience managing multi-site operations in a consumer-facing, service-led business., • MUST be a GMC registered doctor., • Strong leadership capabilities with experience managing diverse and distributed frontline teams., • Demonstrated ability to drive both service quality and operational performance across multiple locations., • Experience owning KPIs and P&L responsibilities., • Excellent interpersonal, communication, and team-building skills. The Role: • Ensure each clinic delivers a seamless, consistent, and premium member experience aligned with company service standards., • Directly manage Lead Doctors and Clinic Leads across all assigned clinics., • Lead experience improvement initiatives based on member feedback, NPS, and frontline insights., • Cultivate a high-hospitality culture across teams, where empathy and professionalism define every interaction., • Oversee ambiance, cleanliness, and service design across all locations., • Partner closely with Lead Doctors to ensure adherence to company medical quality standards and regulatory compliance., • Support Lead Doctors in maintaining inspection readiness and driving continuous improvement in clinical delivery., • Facilitate collaboration between clinic teams and the Medical Excellence function to embed best practices., • Coach and support Lead Doctors—often first-time managers—in leadership development and quality ownership., • Own operational KPIs (e.g., throughput, staffing, inventory) and P&L performance across the cluster., • Implement efficient, standardized workflows and cost controls to ensure smooth, scalable operations., • Lead staffing planning in collaboration with central teams to ensure clinics are resourced to meet demand., • Contribute to business planning for future expansions and site launches in the London area., • Foster a collaborative, feedback-driven team culture with clear ownership and performance expectations., • Act as the primary liaison between clinics and central functions including Customer Support, Facilities, Staffing Coordination, Field Engineering, People Partnering, Talent Acquisition, and Demand., • Drive communication, alignment, and execution across clinic teams. The Company: Innovative health-tech organisation re-imagining a healthcare system where early detection and prevention are at the forefront. High-growth phase of the business as they continue to launch across the UK. Remuneration: Our client is committed to securing the services of the right candidate and is flexible with regards to the remuneration package available. Zest Scientific is working to a strict deadline so in order to be considered for this opportunity please apply now and your application will be reviewed immediately.

Client Strategy & Solutions Associate – London (Hybrid) We’re partnered with a fast-growing InsurTech, backed by a major European space program, that builds software to help insurers and reinsurers model and manage risks from natural catastrophes such as floods, wildfires, and cyclones. They’re looking for a Client Strategy & Solutions Associate to strengthen relationships across the Lloyd’s and global (re)insurance markets. This role blends client engagement, project delivery, and product insight — perfect for someone with insurance market experience who wants to step into a consultative, client-facing role in a high-growth tech environment. What you’ll be doing: • Act as a trusted partner for key clients across the insurance market, • Draft Statements of Work, proposals, and engagement plans, • Coordinate with technical/product teams to ensure smooth project delivery, • Capture client feedback and help shape longer-term strategies What you’ll need: • 2+ years’ experience in Lloyd’s / London Market, B2B insurance software, or customer success, • Strong project management and client-facing skills, • Proactive, hands-on mindset What’s on offer: • Competitive salary + performance bonus, • Share options, pension & private healthcare, • 26 days holiday + flexible “work from abroad” policy, • City of London office (hybrid)

Business Analyst | Retail & E-commerce | London (Hybrid) | £45k-£50k + Benefits/Progression Zachary Daniels are delighted to be partnering with a well-known retail brand to recruit a Business Analyst. This is a fantastic opportunity to work at the heart of a business undergoing exciting digital transformation, helping deliver a new e-commerce platform and driving efficiency across core systems. In this business-facing role, you'll collaborate with multiple teams, ensuring projects are scoped, delivered, and embedded in ways that truly enhance both customer experience and operational performance. With visibility across IT, e-commerce, and wider retail functions, it's a varied and impactful position offering genuine scope to grow. Benefits You'll Enjoy: · Competitive salary up to £50,000 (DOE) · Hybrid working (2-3 days in London office) · Staff discount & lifestyle perks · Collaborative culture with plenty of opportunity for career development Role Responsibilities: · Scope, gather, and document requirements for new projects and change requests. · Run workshops, capturing processes. · Collaborate with IT, e-commerce, and third-party partners from estimation through to delivery. · Break down work into clear plans, tasks, and deliverables. · Capture and analyse data requirements to measure improvements. · Champion the customer experience throughout all projects. · Assist QA, UAT, and user training to ensure smooth delivery. · Keep stakeholders fully informed on progress, risks, and dependencies. · Provide clear recommendations based on financial, resource, and technology considerations. About You: · Experienced Business Analyst with strong retail or e-commerce experience. · Skilled communicator with clear, concise documentation ability. · Strong organisational skills. · Flexible, action-oriented, and motivated by delivering results. · Knowledge of ERP systems (AX, Oracle, SAP) is highly desirable. Apply today with your most up-to-date CV! BBBH34500

About Us: Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You: Nobody’s Child is looking for an experienced Designer to join our thriving Casuals Department, on our growing area of Denim working alongside a team of exceptional and passionate womenswear designers. Reporting into the Design Manager, you’ll bring a fresh eye, driver newness, and elevate our responsible product, aligning with our strategic direction. Day to day, you'll be: • Working closely with the Design Manager to own and execute range development end to end from briefs given. As well as working collaboratively with all in house departments, such as print, buying, and merchandising., • Supporting range development by proactively driving research and presenting new ideas. Showing in depth trend knowledge, clearly identifying department key items, key colours, new fabrics, and details in line with the NC customer., • Keeping sustainability at the forefront of all development, constantly researching and evolving the brand to be market leaders., • Sourcing the newest sustainable fabrics and trims to elevate the range., • Lead and participate in regular team meetings to present the range to heads of and the CEO., • Create technical design specifications for new garment developments and work alongside suppliers to ensure fit and quality is prioritised., • Actively participate in fittings, in collaboration with the buying and tech teams., • Establish and build relationships with suppliers and fabric mills., • Be able to work and manage critical paths and demonstrate organisation and drive to ensure correct samples are delivered on time., • Support with wholesale packs alongside the Design Manager and helping to mend on a regular basis as needed., • From time to time where needing to assist the tea with any other department needs on other categories other than your own in key seasonal pressure times., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. About you: • Around 6 years of experience in a casual facing role for a fast paced womesnwear retailer., • Ability to multi-task in an ever changing, thriving growth environment, • Creative eye and passion for responsible product. If this sounds like your next opportunity, please apply with examples of your work and we will be in touch! Due to the number of applications we receive, only successful applicants will be contacted. We thank you for your time and interest in applying! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey

Job Title: Salesforce Developer Location: Remote (with occasional client-site travel & London office base) Salary: £65,000 I’m currently supporting a growing Salesforce partner who are looking to bring a talented Salesforce Developer into their team. Founded with a clear vision of doing things the right way, this consultancy has stayed true to its values and is now entering an exciting new phase of growth following several exciting project wins. The Role: As a Salesforce Developer, you’ll work across a variety of client projects, with exposure to Sales Cloud, Service Cloud, and Marketing Cloud. You’ll collaborate closely with customers, offering both technical expertise and clear communication. Key Requirements: ● 3+ years of Salesforce development experience ● Salesforce certifications: PD1/PD2 (Admin certification highly desirable) ● Proven experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, etc.) and Sales Cloud (Leads, Opportunities, Accounts, etc.) ● Strong understanding of Salesforce data models, security, and sharing rules ● Excellent communication skills with the confidence to engage directly with clients What’s on Offer: ● Competitive salary up to £65,000 ● Flexible, remote-first role with occasional client-site work and access to a London base ● Opportunity to step into a customer-facing position with clear career progression towards Architect level ● Straightforward 2-stage interview process (technical & career discussion, followed by cultural fit) If this sounds like the next step in your Salesforce career, I’d be happy to set up a call and share more details. Note: Applicants must be based in the UK with full right to work. Unfortunately, sponsorship is not available for this role.

Senior Marketing & Brand Lead Location: London Employment Type: Full-Time The Opportunity We’re looking for a Senior Marketing & Brand Lead to own and lead the entire marketing function at LKN — building famous food brands and turning them into commercial powerhouses. This role blends creativity with commercial firepower: you’ll set the strategy, lead the team, manage budgets, grow brand visibility, and deliver measurable revenue growth across delivery, onsite, B2B, and D2C channels. Who We Are At Lean Kitchen Network (LKN), we’re on a mission to create the world’s most remarkable restaurant brands and food experiences. We push boundaries on flavour, disrupt old-school models, and help our partners achieve more. Our suite of digital-first and onsite food brands are live in over 300 kitchens across the UK — spanning operators like hotels, universities, pubs, QSR, restaurants, and more. We partner with global icons like Doritos, Heinz, PepsiCo, and Unilever to bring bold food concepts to life and unlock real value for our partners. We also create and scale our own brands — including Twisted (Europe’s largest food network) and Wingfest (the world’s biggest chicken wing festival) — as part of a growing portfolio of owned and partner-led concepts. We make food exciting, scalable, and profitable — across delivery, room service, and à la carte dining. What You’ll Do Lead the Marketing Function • Own and lead the entire marketing & brand pod at LKN., • Set the vision, structure, and strategy for the team., • Build and scale consumer-facing brands that become famous and distinctive., • Deliver national campaigns and activations that balance awareness with commercial results., • Create best-in-class assets across digital, print, and in-store touchpoints., • Create and deliver social-first campaigns that build awareness, engagement, and brand love., • Develop the strategy and assets to grow LKN’s own social channels and digital presence., • Use performance data to optimise campaigns across paid, organic, and owned channels., • Own the marketing, promo, and advertising budgets, ensuring every pound delivers maximum ROI., • Drive delivery growth through promos, visibility, and menu optimisation on aggregators like Deliveroo, Uber Eats, and Just Eat., • Build frameworks to measure ROI, sales lift, and margin impact across campaigns., • Develop inbound lead generation strategies that attract operators and partners., • Shape marketing strategies that deliver value across both operator (B2B) and consumer (D2C) audiences., • Translate market data, consumer trends, and performance metrics into growth strategies., • Leverage AI and tech tools to sharpen targeting, personalisation, and efficiency., • Test new channels and approaches to keep LKN ahead of the curve. About You You’ll thrive in this role if: ✅ You’ve got 7+ years in senior marketing/brand roles, ideally in food delivery, QSR, or hospitality. ✅ You know how to build brands people love and prove their impact in hard numbers. ✅ You’ve led B2B and D2C marketing strategies and know how to switch gears between them. ✅ You can design and execute inbound lead generation strategies that deliver real results. ✅ You’re fluent in performance marketing and delivery platform metrics — promos, visibility, menu optimisation. ✅ You have hands-on experience managing aggregator marketing and budgets (Deliveroo, Uber Eats, Just Eat) to maximise visibility and ROI. ✅ You know how to deliver high-impact digital campaigns across social, paid, and owned channels. ✅ You’ve got a strong creative eye and experience in asset creation and campaign delivery. ✅ You’re confident using AI tools and modern marketing tech to sharpen targeting and efficiency. ✅ You’re analytical, commercially obsessed, and fluent in ROI-driven decision making. ✅ Most of all — you’re passionate about food and believe brand can transform the dining experience. Why Join LKN? • Own and lead the marketing function at one of the UK’s most disruptive food businesses., • Work with global icons while shaping the next generation of food concepts., • Be part of a fast-paced, high-growth team that values creativity and commercial excellence., • Expect challenges, impact, and plenty of incredible food along the way. Lead marketing that doesn’t just look great, but delivers real numbers. Let’s do this!

TAG Catering Equipment is a leading provider of commercial kitchen and bar fit-outs for the UK’s premium hospitality sector. We work with some of the most respected hotels and restaurants in the country, delivering full turnkey projects that combine innovative design, energy-efficient technologies, and high-quality construction. Due to expansion and continued growth, we’re now looking for an experienced Project Manager to join and expand our existing team of project managers. If you have experience in managing multiple catering equipment installation projects or hospitality refurbishments & fit-outs, then you could be the right fit for this role! Experience in the catering equipment or hospitality industry is not necessarily required. We welcome applications from the wider construction or commercial interior fit-out industries! As a company, we provide full turnkey solutions for our clients, so you’ll need to be confident in managing a complex programme of works including the main kitchen or bar installation, M&E, walls, floors, ceilings and building works, as well as the contractors involved in delivering these. Projects can range in value from £10k to £1.5m, therefore you could be delivering multiple projects at once or working on a single large-scale project for an extended period of time. You will be confident in preparing the initial works programme, raising & issuing RAMS, handling variations, preparing snagging lists, overseeing Operations & Maintenance manuals, and signing off final accounts. You will be communicating with various hospitality stakeholders, from Facilities Managers and Administration to Engineering departments and Executive Chefs. You will also be supported by an award-winning design, sales, and marketing team, so you can focus on your role. Regardless of experience level, you’ll benefit from a hybrid working environment and other incentives. This is your chance to be part of a growing company with a reputation for delivering some of the UK’s most desirable and efficient commercial kitchens, for some of the UK’s most famous venues and hospitality groups. Key responsbilities: • Project Planning and Scheduling: Develop comprehensive project plans, including timelines, milestones, and resource allocation to ensure timely completion of projects., • Team Coordination and Supervision: Lead and supervise project teams, including subcontractors and site workers, ensuring effective communication and collaboration., • Quality Assurance: Oversee all construction activities to ensure compliance with quality standards, safety regulations, and client specifications., • Client and Stakeholder Communication: Maintain regular communication with clients and stakeholders, providing updates on project progress, addressing concerns, and ensuring satisfaction. The fit: • You should have experience in hospitality fit-out or wider commercial fit-out and construction sectors., • You will have previous experience as an Assistant Project Manager or Project Manager, with associated qualifications., • This is a customer-facing role, therefore as an ambassador of the company, you will need to be presentable and act in a professional manner., • You will enjoy working as part of a team, whilst being able to work autonomously to deliver our projects on time and within budget., • You will have a good technical knowledge of drawings and quotations, prepared by our design and sales teams, being able to use these in communication with others on the project., • Be able to regularly liaise with clients, their design and sub-contractor teams, our own suppliers, manufacturers, sub-contractors, and installation teams., • Our projects are often time-sensitive, therefore time management and organisational skills are essential. Benefits: • £45,000 to £55,000 per annum DOE + bonus, • Support from an award-winning marketing, design, and sales team so you can focus on your role., • Bonus/commission structure, • Laptop, iPad and mobile phone for full flexible working, • Hybrid and flexible working, with 1 – 2 days in our Stevenage office, • Paid-for travel, • Wellbeing Employee Assistance Programme, • Company pension & life insurance, • Competitive holiday allowance including Bank Holidays, • Regular team lunches and events, • The opportunity to dine for free at our project sites including fine-dining restaurants and 5* hotels

Business Development Executive Our hugely successful and reputable US Law Firm client has an exciting opening for a Business Development Executive to join them on a permanent basis, housed in convenient offices with great transport links in the heart of the city. • Salary to £50,000, • Exceptional employee benefits, • Hybrid working 3 days in the office, 2 remotely The Business Development Executive will primarily support the Corporate Finance, Energy, Transport and Space divisions, directly working with the Business Development Managers and London Partners with establishing and growing their client pipelines, promoting the firm’s services, and boosting their already impressive rankings. The role will offer support and a long-term progression plan to move up to management in the next 1-2 years for the successful applicant and would suit someone currently in a business development role within a law firm who is looking for added responsibility and keen to prove themselves in a small, collaborative Business Development team. Business Development Executive responsibilities include: • Provide end-to-end support of RFP, pitches and proposals, event support, maintaining deal lists, preparing presentations / pitches / proposals, database maintenance etc., • Support other team members when needed to provide help in the efficient planning, management and delivery of client seminars, receptions, news articles, biographies and other marketing-orientated events and collateral, • Lead with drafting and implementing marketing plans and business development activities, • Lead on the preparation for pitches, proposals, directory and awards submissions and other client presentations for partners, • Regular collaboration with BD teams with the collection and maintenance of representative matters, deal lists, client and industry lists for use in marketing materials, • Oversee the production, editing and mailing of regular external communications including client alerts and invitations to client events, • Support the firm's public relations agency on relevant media announcements Business Development Executive requirements: • Degree educated with 3 years minimum experience in an international law firm is preferred, • Experience of working on pitches, tenders, and other client facing documents, • Experience in using CRM databases, preferably InterAction, • Ability to take initiative and to work both independently and in a team environment with a strong customer service focus, • Confident in handling confidential and sensitive information with appropriate discretion, • Advanced attention to detail and ability to create accurate work product, • A proactive and assertive approach - tenacity, commitment, energy, and enthusiasm

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the role: The Senior Implementation Manager - EMEA will head up a cross-functional team tasked with implementing and integration of new customer and partner solutions, as well as uplifting and migrating existing customers onto our latest platforms. They are responsible for managing a portfolio of customer projects and migrations to ensure delivery to the required quality, budgetary and timeline metrics. This role is also responsible for the co-ordination of internal resources and must have solid communication skills to align expectations clearly with both technical and non-technical parties. Responsibilities: • Partner with the Director of Professional Services to prioritise and track cross-functional activities for client implementations., • Lead and support team members within the EMEA Professional Services group., • Oversee a portfolio of client projects, ensuring timely and effective delivery., • Coordinate the migration of existing clients to updated platforms., • Communicate progress, performance, and delivery costs clearly and regularly., • Share client feedback with the Product team to inform future development., • Continuously improve hybrid delivery processes and support quality assurance., • Represent the Delivery team in pre-sales, ongoing service, and support engagements. Requirements: • Experience managing customer-facing projects, ideally in software or technology., • Ability to lead teams and foster collaboration across functions., • Clear and confident communicator, comfortable with presentations and written updates., • Skilled at managing multiple priorities and projects simultaneously., • Familiarity with planning and coordinating activities across product and engineering teams., • Strong problem-solving and stakeholder engagement abilities., • Understanding of agile delivery practices., • Comfortable working independently in fast-paced settings., • Able to translate technical concepts for non-technical audiences., • Experience with identity verification or biometrics is a plus., • Exposure to fintech environments is beneficial., • Familiarity with tools like JIRA and Confluence., • Analytical mindset for documenting technical requirements., • Project management certification. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

HR & Talent Specialist - UK Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate POP MART is seeking a hands-on and driven HR & Talent Specialist to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations. The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework. Responsibilities Talent Acquisition & Store Expansion • Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding, • Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups, • Partner with retail managers to define headcount needs and deliver talent pipelines on time, • Build talent pools and maintain relationships with candidates to support future growth, • Promote POP MART’s employer brand to attract strong retail talent in a competitive market Employee Relations & Case Management • Act as the first point of contact for employee queries and workplace issues within retail teams., • Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures, • Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law, • Coach and guide store managers on people management practices to reduce ER risks HR Operations & Compliance • Maintain accurate employee records and ensure compliance with UK employment law and GDPR, • Support HR processes such as contracts, policy reviews, and audits, • Prepare reports on recruitment activity, turnover, and ER trends to support decision-making Onboarding & Engagement • Deliver onboarding programmes to ensure smooth integration of new retail hires, • Support employee engagement initiatives and assist with follow-up action planning, • Contribute to building a positive workplace culture across retail and office teams Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management, • Proven ability to deliver high-volume recruitment within tight deadlines, • Solid understanding of UK employment law, particularly in relation to ER cases, • Strong communication and interpersonal skills, with the ability to influence and build trust, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Professional, discreet, and confident in handling sensitive information, • Fluent in English, both spoken and written Desirable but Not Essential • Previous experience in retail, hospitality, or another high-volume, customer-facing industry, • Experience supporting store openings or multi-site operations, • Familiarity with HRIS, ATS, and recruitment platforms If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Principal Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role; If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work with mid to large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in ensuring client satisfaction and driving their success. If you are ready to take on the challenge of solving complex client problems, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include; • Implement client projects and programmes with high-level advocacy whilst delivering of the Ark Way., • Designing management reports and predictive analytics for clients., • Create, deliver and oversee health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success., • Create customer success by designing a highly configurable digital software enterprise platform., • Assist the Director of Risk & Compliance to implement clients’ safety projects., • Support with technical guidance for lead consultants as and when required., • Undertake gap analysis of processes for improvement and better management., • Design, maintain and improve safety capabilities and systems for the clients., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies to support sales including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Preparing and providing information and Business Review Reports in support of the clients' goals, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Arrange regular client meetings to discuss their requirements and their ongoing contract as part of the customer plans., • Demonstrate software product or prepare pilots for demonstrating professional services capability., • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management., • Provide corporate management advice (Management Systems and Auditing) as required. You Will Need To Be Able To: • Work strategically and engage our clients at the highest levels, • Develop, maintain and retain your client accounts, • Share and collaborate with your team, • Gain trust and be a trusted advisor Create proposals for solutions, Health and Safety scoping documents and advisory papers that are suitable for the audience and convey the message efficiently and effectively, • Simplify complexity through articulate and well-positioned communication, • Stand your ground on advisory matters whilst giving the client confidence and engaging them throughout, be a Trusted Advisor, • Influence and persuade the client through providing a compelling argument and options, • Build professional relationships with clients and colleagues for the purpose of achieving goals, • Work on multiple client accounts, simultaneously in a fast paced environment, • Create solutions addressing the wider issues at play and the potential impact on our clients, • Manage our clients proactively, identify problems and pre-empt any issues, • Competently be able to use software systems, including Word, Excel, PowerPoint, Office365 The Ideal Candidate Will Have; • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g., CMIOSH or MIIRSM, • Minimum 6 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • Experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Job Specifics; We are offering a competitive package subject to qualifications, skills, experience, qualities and location. The role is full-time 8.30 am to 5.30 pm Monday to Friday with hybrid working, meaning you will be required to attend our London office from time to time. You will also be required to attend meetings at client offices as well as client social evenings. Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

We’re seeking a Technical Product Manager to lead strategy and delivery across multiple AI-driven initiatives. You’ll be the link between cutting-edge AI and enterprise value - partnering with engineers, executives, and end users. Instead of managing requirements in isolation, you’ll take full ownership of product outcomes, making decisions that impact millions of users and drive measurable revenue from day one. What You’ll Bring • 4–8 years’ experience in technical, product, or customer-facing roles, • A track record of delivering impact in complex software environments, • Ability to balance technical detail with business strategy, and communicate at every level What’s on Offer • Salary: £170K – £210K (depending on experience), • Bonus: 50% cash bonus + equity potential, • Hybrid: 3 days/week in London, plus some travel, • Full-time role

Our client: • Extremely successful, global market leading consumer brand, with £multi billion turnover, • Customers first choice in the sector they operate, highly innovative with extremely high levels of consumer engagement across all channels, • Supply Chain Account Manager is a dynamic role with responsibility for setting and delivering the strategic supply chain direction for the brand across the Middle East supporting a significant global customer, • Fantastic culture with a genuine care and focus on employees, • Role split between West London office (2 days a week) and home (3 days a week) The role: • As Supply Chain Account Manager, you will work cross functionally with various stakeholders internally and externally within a key global customer to align and develop supply chain strategies that support growth and reduce costs, • In the role the Supply Chain Account Manager will collaborate with subject matter experts across all functions to feed into business plans from a supply chain perspective to enhance and improves the supply chain across a key global customer, • Having fantastic influencing and collaboration skills the Supply Chain Account Manager will lead projects across multiple areas focused on for example driving process improvement opportunities or identifying solutions to challenges the business is facing, • Working with the large global customer the Supply Chain Account Manager will establish detailed ways of working, processes and collaborations that share expertise and delivery of commercial objectives., • The Supply Chain Account Manager will support growth plans and joint business plans being a creative thinker to maximise all opportunities Ideal candidate: • You will have strong breath of experience across all areas of supply chain from logistics to planning customer service to commercialisation this will have been gained from the food or drink sector and could be retail, hospitality or FMCG., • Experience must be from a complex large consumer focused organisation and you be comfortable in a matrix structure, • It is essential to have managed a relationship with a large partner, • Ideally you will have experience gained from the Middle East but not essential. However, you must be able to demonstrate working with different cultures and ways of working, • You will have fantastic influencing skills and have a collaborative style with a proven track record of engaging and working with internal and external stakeholders at all levels across multiple functions, • Having an entrepreneurial style you will be focused on finding solutions and creating opportunity and will be able to engage and take stakeholders on the journey to achieve project objectives., • You will be comfortable regularly communication with senior individuals including board level and will be part of global leadership forums and projects., • Although this role doesn’t have any direct line management you will demonstrate fantastic leadership skills which are essential for this role. Benefits & details: • Excellent package – up to £72,000 plus bonus and excellent benefits, • Location = Role split between West London office (2 days a week) and home (3 days a week) Please send your CV using the form on this page, quoting reference 1/17342/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Client Engagement & Support Manager Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager. This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do • Lead client engagement: Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution, • Manage support teams: Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively, • Own SLAs & service reviews: Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients, • Enhance product knowledge: Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting, • Drive operational excellence: Coordinate upgrades, maintenance, and IT processes to ensure high system availability, • Spot growth opportunities: Identify potential upsells, cross-sells, and service improvements within the client base What You’ll Bring • 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams, • Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment, • Confident communicator able to translate complex technical issues into clear, client-friendly language, • Experience working across time zones and managing distributed teams, • Knowledge of investment, wealth management, or financial technology is advantageous, • Flexible to work between 7am–9pm as needed to support global clients Why Join? • Play a key role in shaping client relationships in a growing, high-value sector, • Lead cross-functional teams and make a measurable impact on service quality, • Join a collaborative, professional environment where innovation and client success are top priorities

Salt have partnered with a leading B2C Fintech to find them a Senior Product Designer to join their growing research team as they continue to scale. The business have just gone live with the MVP of their new product for a native iOS and mobile app. This is an opportunity to be a key voice in a small, nimble product design team, and make a real impact through your work. Reporting into the Head of Design for Europe, you'll join a team of 4 Product Designers and 1 UX Researcher to deliver high-quality design outcomes across the entire product lifecycle, from setting goals and defining problems through to polished implementation. You'll be contributing heavily to the acquisition channel (amongst other things), focusing on upper-funnel activation, reducing drop-off rates and improving intuitiveness for new users. Requirements: • Proven experience as a Senior Product Designer for customer-facing B2C/D2C mobile (and web) products., • Experience designing UX/UI for financial, transactional interfaces preferred., • Excellent visual craft, underpinned by UCD, UX, Interaction Design and Product Thinking., • Experience in contributing to and maintaining design systems., • Great communication and storytelling skills and the ability to articulate design rational to both design and non-design audiences., • A portfolio that illustrates a great understanding of the "why" behind design decisions., • Confidence, autonomy, articulateness. This is a full-time, hybrid role requiring 3 days per week onsite at the modern office in Cannon Street. On top of the already competitive base salary, the company also offer performance-related bonuses, flexible working hours, pension, insurance, and medical plans, and an additional day off on your birthday. There's also plenty of room for progression internally, with a clear career plan and bi-yearly appraisals.

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.