Customer insight jobs in Wolverhampton - Page 2Create job alerts

You'll apply your academic knowledge to real-world challenges working alongside experienced Customer Experience professionals whilst gaining insight into tenant scrutiny, complaints tre. And we're offering students the chance to intern in our Customer Experience Team where you'll gain hands-on exp

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data-driven and AI-enabled insight into a fast-moving beauty business. Reporting to the Head of Growth, this role owns customer insight, CRM analytics, lifecyc

Customer Experience & Insight.

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.

Have a strong understanding of our NPS brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. We are looking for an Analyst with a commercial and insight driven this role driving LTV will be your bread and butter from understanding

A leading insurance company in London is seeking a Digital Insight Analyst to create analytics and data science solutions aimed at enhancing customer understanding and driving informed business decisions. The ideal candidate will work closely with stakeholders to deliver actionable insights, reliabl

A leading UK retailer is seeking a Customer Data Architect to drive data strategies and solutions that ensure trusted data across channels. The role requires expertise in Customer data architecture, and the ability to lead initiatives around identity resolution and master data management.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Create and implement a structured Voice of Customer (VoC) forum, leveraging customer insights to drive measurable improvements in key customer processes by Q3. Build relationships with key customers to create a Voice of Customer forum, working with the Customer UX team to drive improvements and demo

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data‑driven and AI‑enabled insight into a fast‑moving beauty business. Own customer and commercial insight across acquisition, retention, and lifetime va

AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As Head of Retail & Customer Insights, you will be at the. Lead the end‑to‑end customer and retail insight strategy.

A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager to lead customer insight and analytics. This role involves translating data into actionable insights to support growth, managing CRM analytics, and championing AI adoption across departments.

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. Deliver actionable insights to marketing, CRM, and product tea

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. Manage customer service platform, provide Level 1 support, and monitor customer service tickets and data. A brand-new position has become

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction. Key responsibilities include managing insight programmes, analyzing trends, and presenting findings to influence business decisions.

This role involves owning customer insights, leading CRM analytics, and supporting commercial decisions through data-driven insights. A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager.

Strategic analysis, translating complex campaigns and customer data into clear, actionable insights. Articulate insights, make recommendations, and help develop strategy, providing interpretation and decision support rather than modelling. Build and maintain strong client relationships, acting as a

A leading low-cost airline is seeking a Customer Insight Analyst in Luton. You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders. This full-time role focuses on delivering customer analytics to inform business decisions.

A government agency in Birmingham is seeking an External Customer Insight Officer to support its customer insight program for vehicle and driver services. In this role, you will lead qualitative and quantitative research, design insight briefs, and provide expert advice on research methodologies. Th

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. This role will play a key part in shaping acq

The ideal candidate will excel in customer insights and demonstrate commercial acumen.

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by delivering robust analysis and compelling data‑driven storytelling. Proven experience in Customer/Marketing Analytics - understanding ho

You’ll join our Customer Strategy & Insights team, who enable the business to make better customer‑led decisions through data, insight and research. As a Customer Insight Analyst, you’ll deliver robust customer, CX and performance analytics that underpin insight across the business. Customer I

You will own the day-to-day management of KAD’s customer insight programmes, combining survey results, operational data, and customer feedback into actionable insights. If you’re passionate about using data to elevate customer experience and want to see your insights shape real‑world outcomes,

As an External Customer Insight Officer, you will support the delivery of DVSA’s ongoing programme of customer insight for all vehicle and driver services and products. Taking responsibility for qualitative and quantitative customer research to support the External Customer Insight Manager. Extern

This role involves delivering impactful qualitative research, collaborating with senior leaders, and integrating customer insights into strategic decisions. The ideal candidate will have extensive experience in team leadership, customer-focused research, and excellent stakeholder management skills.

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat