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Build strong relationships with your customers so they feel comfortable contacting you and providing honest feedback, so we can continuously improve our service. Showcase our thoughtfully-designed homes to customers after they’re built, so they understand their benefits, like flexible living and e

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Support onboarding and implementation of new customers.

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions

Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement strategies, and enhance overall c

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

Experience in a Quality Manager, Technical Manager, Customer Technical Manager, QA Manager or similar role. Act as a primary technical and quality contact for customers and retailers. Support BRCGS and customer audits.

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. Ideal candidates should have experience in customer success within a SaaS model and demonstrate strong leadership and co

Demonstrated strength in customer satisfaction management, including effectively engaging with customers to understand their needs, as well as analyzing customer feedback and implementing strategies to improve their experience. Partner with Customer Success Managers on day‑to‑day support needs.

As Senior Manager Customer Sucess Key Accounts, you will lead the development and execution of category strategy for our key grocery retail partners. Senior Category Development Manager. Leading a team of Category Insights Managers, you will champion shopper, market, and performance insights to infl

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. This role requires proven experience in managing teams to enhance post-sales customer experiences and operational excellence. You'll lead a team to ensure customer

Manage delivery performance across the full customer lifecycle, ensuring alignment to customer expectations for quality, on-time delivery, and responsiveness. Why not start an exciting journey as a Customer Account Manager at a leading provider of innovative aerospace solutions. Preferred Requiremen

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

As Category Manager – Customer Communications, you will bring McCain’s Customer Value Proposition to life across retail, QSR and foodservice channels—helping to drive brand preference and deliver sustainable customer and business growth. You’ll own the delivery of insight‑led, omni‑chann

One of the established names in the commercial building maintenance industry is looking to recruit a Customer Account Manager to look after a number of key commercial properties in and around Central London. Based out of their head office in the City, the company is looking for a manager who will be

The Business Development Manager (Media) will own the end‑to‑end media new business pipeline: proactively sourcing opportunities, qualifying and managing media RFPs, and partnering with senior media leadership to take pitches through to conversion. The role sits within a growing media function,

A leading SaaS solutions firm in Greater London is looking for a Customer Success Manager to strengthen customer relationships and ensure clients maximize value from their pricing solutions. Ideal candidates should have 3-5 years in customer success with experience in enterprise-level accounts and s

You’ll lead a dedicated team, focusing on business growth and ensuring customer satisfaction. Boots is seeking an Assistant Manager to support the Store Leader in delivering exceptional care and operational standards in York and North Yorkshire.

As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. Influence teams whose primary remit is customer experience to ensure that both customer value and commercial value are joint

A utility service provider in Greater London is seeking a Senior Product Manager to lead their Comms Experience team.

Manage SME clients and guide them in their.Conduct training workshops (AI, WhatsApp Automation, Omnichannel Marketing).Deliver hands‑on coaching using tools like: ChatGPT, WhatsApp Business, and internal platforms.Perform product demos and onboarding sessions.Design marketing workflows (Lead Gen �

The Customer Marketing Manager plays a key role in driving customer-focused initiatives aimed at strengthening engagement and revenue growth within Launchmetrics’ existing client base. Reporting to the VP of Marketing and collaborating closely with cross‑functional teams – including Customer S

Particle is looking for an experienced Customer Success Manager to work with our top tier customer base which includes some of the world’s best consumer-facing brands at a global level. We are looking for a Customer Success Manager for mParticle by Rokt. In order to do so, the CSM should possess t

Customer Success Manager (CSM). Minimum 4 years in a customer-facing role (Customer Success, Account Management, Business Development). Customer Success Manager – CybSafe | Remote (London, UK).

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve succe

A maritime due diligence organization is seeking an experienced Customer Success Manager, Enterprise to manage customer accounts and enhance value realization across their product suite. This role is ideal for candidates with 6–8 years of experience in customer success or account management, parti

As a Customer Onboarding Manager, you will play a crucial role in assisting our newly‑signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Customer Onboarding Manager to join our dynamic Onboarding team. Your responsibilities will inv

BRCKS is looking for a part‑time Outreach & Customer Success person to help us win and keep customers. Speaking with builders, subcontractors, project managers, and similar practical customer groups. Part outreach, part customer success, and part general commercial support.

Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer referenceability. As an Artificial Intelligence (AI) Sales Specialist Manager, you will lead a team responsible for growin

Join the team to create exceptional experiences for customers. A global retailer is seeking a dedicated Floor Manager in central London. You will oversee store operations, ensuring staff maintain high standards of product knowledge and customer service excellence.

A leading cybersecurity company seeks a Customer Success Manager for its Strategic Segment in the Greater London area. The successful candidate will manage a portfolio of complex customers with over 10,000 employees, ensuring successful adoption and alignment with security and compliance strategies.

The role sits within a growing media function, working as a part of the Customer Science team with strategic partnerships with the Creative Studios and Performance to bring in integrated briefs and drive incremental revenue beyond organic growth. The role reports into the Customer Science Business D

Customer Advocacy: Serve as the bridge between our customers and the product team, advocating for features, enhancements, and integrations that will drive customer satisfaction and retention. Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing’

Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to provide visibility and/or escalations, and maintain strong reference ability across your book of customers. At least 5+ years of Customer Success

Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions neces

A leading tire and automotive service company in the United Kingdom is seeking a Customer Service Manager to drive store sales, manage staff, and enhance customer satisfaction. You will be responsible for tracking payroll, budgets, and store goals, all while ensuring a positive experience for custom

Chapelhouse Motor Group in Warrington is looking for a Bodyshop Manager to oversee automotive repairs and ensure outstanding customer service.

Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer Success team plays a vital role in ensuring long‑term customer retention and satisfaction. Developing customer success plans ou

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences.

A prominent retail company seeks an experienced Sales Manager in Greater London. You will lead a team, prioritize outstanding customer service, and achieve performance targets. A successful applicant will possess strong leadership and communication skills, as well as a passion for customer satisfact

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Customer Experience & Service Excellence. Proficiency w

Sleek is seeking a Customer Success professional in the UK to drive revenue growth through service renewals and upsells. Responsibilities include achieving cash collection targets and enhancing customer satisfaction.

Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey.

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Act as the voice of th

A leading technology company in the UK is seeking a Customer Success Manager to take ownership of post-sale client relationships, ensuring they achieve their desired outcomes and driving retention.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

We are looking for a Strategic Accounts Customer Success Manager (CSM) who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 4+ years experience in an Account Management or Customer Success Manager role. Experience in delivering client-focused solutions b