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As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints.

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. You will act as the main point of contact for clients, helping them maximise value from the platform, supporting onboarding and a

Experience in a customer-facing role within a service industry. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. You’ll play a key role in developing our already ex

As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. You will be responsible for administrating customer accounts, processing orders, coordinating with manufacturing, logistics and planning to ens

Lincoln, Doncaster, Scunthorpe, Gainsborough, Grimsby.Food, nutraceutical, pharma or regulated manufacturing.This is a high-profile, client-facing.

Customer Success Manager – UK & Ireland (Remote + Ability to Travel) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. The Role You

Key responsibilities: - Act as a primary technical and quality contact for customers and retailers - Support BRCGS and customer audits - Work directly with customer quality control and technical teams to ensure compliance - Oversee quality control processes and testing programmes - Lead non-conform

A leading AI advertising company in the UK is looking for a Customer Success Manager/Account Manager to drive client success and manage campaigns. This pivotal role demands a client-centric approach with a minimum of 4 years in account management or customer success.

Our team is passionate about bringing skills as consultants, business analysts, project managers, SevenRooms advocates, and customer success professionals with a high level of curiosity about all things tech and hospitality. Our Customer Success Team is part of DoorDash's In-Store business unit, foc

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. Contribute to team initiatives that improve customer workflows, internal processes, or customer

A growing technology firm is seeking a Senior Customer Success Manager to manage enterprise (re)insurance clients in London/Chelmsford. The ideal candidate should have experience in Customer Success or Strategic Account Management, particularly within the insurance or SaaS sectors.

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences.

Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropriately informed. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Interlock with Implementation Services t

We’re looking for a Customer Success Manager who is energized by the challenge of scaling new go‑to‑market motions and driving business impact across a portfolio of high‑value customers. At 11x, we call this a Full Stack CSM—you’ll own the entire customer journey: from onboarding and con

Chapelhouse Motor Group in Warrington is looking for a Bodyshop Manager to oversee automotive repairs and ensure outstanding customer service.

Entain is recruiting a Retail Customer Service Manager in the UK to ensure top-notch customer service within Ladbrokes & Coral betting shops. Candidates should possess a passion for customer service, effective communication, and problem-solving skills.

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You partner cross-functionally to translate business needs and product requirements into new solutions for customers. You will help customers identify, quantify, and work toward transformati

Demonstrated strength in customer satisfaction management, including effectively engaging with customers to understand their needs, as well as analyzing customer feedback and implementing strategies to improve their experience. Partner with Customer Success Managers on day‑to‑day support needs.

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform. Ideal candidates should have 5+ years in customer-facing roles

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

At least 5 years of experience in the software industry as a Customer Success Manager, with a proven track record of driving measurable business outcomes for customers, such as increased retention rates and product adoption. The Senior Customer Success Manager is required to ensure Cognigy’s custo

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Skilled in cross‑departmental coordination, with a tr

Sleek is seeking a Customer Success professional in the UK to drive revenue growth through service renewals and upsells. Responsibilities include achieving cash collection targets and enhancing customer satisfaction.

Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey.

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross‑functionally with product, engineering, and sales to influence roadma

Senior Customer Success Manager (Advisory Focus). Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY).

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

In this position, you will manage a defined portfolio of customer accounts, drive customer retention and renewal, and develop customer success plans. This role requires a presence in the Richmond office once or twice a week, embracing Kerv's values of collaboration and customer-first mindset. Kerv i

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

We are looking for a proactive and customer-focused Customer Success Manager to join a fast-growing fintech and property services organisation. Work closely with internal teams (sales, operations, and product) to improve customer outcomes. Monitor customer satisfaction and retention, taking action t

A leading customer service company in London seeks a digital-savvy Junior Account Manager. Ideal candidates will have strong communication skills and experience in customer service. This hybrid role involves managing customer service responses and account management, focusing on client relationships

A popular restaurant chain in Greater London is seeking an enthusiastic Assistant Manager to motivate and engage the team while delivering excellent customer service. Responsibilities include driving team development and ensuring a great experience for customers in-store and beyond.

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. Enabling exponential growth and expansion by focusing on what’s most important - t

As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable business value—from cash acceleration to process optimization—driving renewals, expansion, and long-term partn

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. You'll collaborate closely with Account Managers and internal teams to ensure customer satisfaction and drive engagement with Freshworks' innovati

This is a leadership role responsible for managing and developing a high‑performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to

Beyond in the United Kingdom is seeking a Senior Customer Success Manager to enhance customer satisfaction and retention. The ideal candidate is fluent in English and French, has over 3 years of experience in customer success, and excels in communication. In this pivotal role, you will manage key ac

We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Customer Success at DG owns all post- sales customer engagement. Understand customer r

Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand. As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managin

Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer Success team plays a vital role in ensuring long‑term customer retention and satisfaction. Developing customer success plans ou

A leading digital marketing platform is seeking a Customer Success Manager to enhance client engagement and retention for a portfolio of prominent brands.

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

The Customer Success Manager II is responsible for growing, supporting, and renewing customer adoption of Demandbase solutions. Identify and support expansion opportunities within the customer base in partnership with new business teams. Advocate for customers internally while maintaining deep exper

Customer Success Manager - Accounting. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks. Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation.