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Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Customer Retention Manager (Waste Management)£28,000 + Performance Bonus + OTE £30k-£32k + Full Industry Training + Progression + Company BenefitsSheffield Are you confident handling difficult conversations and turning cancellations into long-term customer relationships, looking for an opportun

This is a relationship-focussed role that combines account management, customer support and commercial awareness and a strong emphasis on delivering excellent service with long-term customer retention and growth. Client Success Executive / Manager. We are now seeking an enthusiastic Client Success E

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward best practices. Experience using Customer Success platforms like Gainsigh

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Customer Technical Manager | Bakery | NPD Focus | Staffordshire - Field Based | £55,000 + Car Allowance. You’ll be liaising with customers to understand their specific product challenges and then relay that information to the NPD teams across Europe in order to make any changes to product ranges

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

Miista is a Creative first & Customer experience-oriented company for which this role is a key part of our journey towards enhancing customer engagement across every touchpoint. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. We

Our client, a well-established charity based in Stonehouse, has an exciting new opportunity for a Customer Account Manager to join their team on a full-time permanent basis due to business growth. If you enjoy being customer facing, building relationships and getting out and about then this opportun

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, ca

DescriptionMotability Operations are currently recruiting for a detail-oriented and customer-focused individual to join our Customer Application Solutions Team (CAST) as an Account Manager on a full-time, 6-month secondment/FTC. This is a highly engaging role where you'll be responsible for managing

Customer Data and Insights ManagerPermanent 39 hours - Monday to FridayOffice based in Lytham St Annes, Lancashire*Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital

Client and Customer Account ManagerExeter | £30,000 | Permanent | Monday - Friday, 8. One Saturday morning in three remote working |IntroductionAcorn by Synergie is currently recruiting for a B2B Account Manager with a strong background in retail or customer care management.

You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function – it's a promise.

The Company:Our client is a growing IT company who offers a fast paced and fun working environment.Developing cutting edge technologies to provide solutions to their clients everyday problems from a real world, hands on perspective.Theyaim to allow their team to grow wit

A Customer facing Technical Project Manager with proven commercial experience encompassing electronic hardware, software and/or system design will work closely with clients technical teams to deliver the very latest radar and surveillance systems.

They will act as a key point of contact for customers, resolving critical issues and driving customer strategy. A leading database provider in Greater London is seeking a Customer Success Manager passionate about technology to join their team. The ideal candidate will have over 5 years of experience

A fast-growing tech company in Greater London is seeking a Customer Success Manager to drive revenue growth and build relationships with key clients. The ideal candidate has over 3 years of experience in a Customer Success or Account Management role, is fluent in English and Spanish, and possesses e

A leading education technology company is seeking an International Customer Success Account Manager to empower global educators. Ideal candidates should have a Bachelor's degree, 3+ years in customer success, and a passion for education. In this remote-first role, you will build strong relationships

Through personalized coaching, candidates will receive direct introductions to hiring managers without standard application processes, ensuring fast-track career progression.

A progressive SaaS company in London is seeking a Senior Customer Success Manager. You will ensure seamless customer onboarding, drive adoption, and identify growth opportunities. The ideal candidate has over 3 years in Customer Success within a B2B SaaS environment and strong knowledge of data plat

Advocate for customers internally, influencing product development based on industry trends and customer feedback. An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Serve as a strategic partner to a curated portfolio of Enterprise customers, h

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to ou

A leading CRM provider is seeking a Customer Success Manager in London to engage with top customers in the Life Sciences sector. This role involves ensuring customer satisfaction by addressing business requirements through Salesforce capabilities, necessitating strong consultative and technical skil

Enablement: Complete revenue org onboarding enablement, role specific enablement, SailPoint certifications, and all assigned compliance / security tasks + Shadowing: Shadow CSMs on customer meetings + Portfolio: Review your assigned customer portfolio, familiarise yourself with the customer succes

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. The ideal candidate will have over 3 years of customer-facing experience, strong communication skills, and a proven track record in building relationships with exec

Customer Success Manager (CSM) is responsible for ensuring successful customer onboarding, adoption, and satisfaction across Wallbox’s AC and DC charging solutions. The CSM drives customer retention and renewal, identifies technical and commercial growth opportunities, and acts as a trusted partne

We are looking for a Customer Success & Insights Manager to join the team. You will also help guide sales strategy and the customer journey experience from data insights. Use data to drive customer success.

A fast-growing AI company in Greater London is seeking an experienced Customer Success Manager. The ideal candidate will have over 3 years of experience in a Customer Success role, with exceptional communication skills and a customer-focused mindset.

Senior Customer Success Manager/Account Manager. You have a proven track record of identifying at‑risk customers and driving complex resolution plans. You are a speedy learner with the ability to grasp new technologies, product features & processes quickly and use that knowledge to educate your cu

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

The Advocate Group is proud to be partnering with a globally renowned, family-owned drinks business in the search for a Customer Marketing Manager - eCommerce to drive digital excellence and deliver standout brand performance across Pureplay channels. Proven experience in Customer/Trade/Shopper Mark

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem-solve for your customers and acting as a customer advocat

A leading communication platform in the UK is seeking an Associate Account Manager to support customer portfolios by building strong relationships and managing renewals. Ideal candidates have 1-2 years of experience in a customer-facing role and strong communication skills. This early-career role in

Represent the Voice of the Customer, influencing global Customer Success strategy and best practices. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalt

Support customers from kickoff through go‑live, keeping plans clear, realistic, and outcome‑focused. Improve internal playbooks, customer‑facing documentation, and training assets as you learn what works. Adoption and Customer Health: Measurable improvements in usage, template output, or proce

Graduate Customer Success Manager. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service.

Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team. As an Outcome Customer Engineering (OCE) Manager, you will lead and deploy a team of subject matter experts responsible for working alongside our customers to provi

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Our AI‑focused software connects distributors with their customers to operate waste‑free and efficiently. Working at the intersection of Customer Success,

Collaborate with Customer Support Engineers and Customer Platform Architect to ensure seamless communication and delivery in response to deployment and support tickets. Work closely with Customer Support Engineers (CSEs), Customer Platform Architect (CPA), Sales, Product, and Engineering teams. You

A fast-growing measurement company is seeking a Customer Success Manager to oversee client relationships and enhance campaign performance.

As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Internally you will represent the voice of the customer and partner w

As a Customer Success Manager (CSM), you will support our customers throughout their customer journey and ensure retention, product adoption, and the expansion of customer relationships. The CSM acts as a trusted advisor, supporting customers’ overall sustainability strategy by coordinating with v

A leading global food company is looking for a CPFR Manager to enhance supply chain operations. This role involves building strong customer service networks and driving forecasts effectively.