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As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Working closely with the Director of Customer Services and

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

About HolcimWe are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.Our mis

Customer Experience & Reservations Manage to join our growing team in Hertford.

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Miista is a Creative first & Customer

This is a relationship-focussed role that combines account management, customer support and commercial awareness and a strong emphasis on delivering excellent service with long-term customer retention and growth. Typically an Client Success Manager at focusgov will be getting stuck into:. Account Ma

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

You are an empathetic advocate who can push back on customers when necessary to guide them toward best practices. Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our business and our c

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in al

DescriptionMotability Operations are currently recruiting for a detail-oriented and customer-focused individual to join our Customer Application Solutions Team (CAST) as an Account Manager on a full-time, 6-month secondment/FTC. This is a highly engaging role where you'll be responsible for managing

You don't just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function – it's a promise.

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe.In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the t

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, ca

Job description:Digital Customer Strategy & Data ManagerHello! Thanks for stopping by.

Customer Data and Insights ManagerPermanent 39 hours - Monday to FridayOffice based in Lytham St Annes, Lancashire*Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

A prominent EV solutions company based in the UK seeks a Customer Success Manager to manage enterprise accounts across Germany and the UK. The ideal candidate will have over 5 years of experience in Customer Success or Account Management, along with strong commercial instincts and proficiency in Ger

Develop and implement customer success strategies that drive adoption, satisfaction, and retention among our largest customers. Customer Success Manager (CSM). You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improveme

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Previous experience in a customer success, software training, consultancy, presales, customer experience position. They are looking for an exceptional communicator, c

A 45-minute 1:1 with the Hiring Manager, diving deeper into your experience and how you work. Our results-first mindset delivers tangible results for customers. We release new features based on customer feedback swiftly, and we sort issues before they can impact profitability.

Senior Customer Success Manager - AI & Data SaaS Scale-Up. Senior Customer Success Manager. This is a high-impact role for someone passionate about helping customers get tangible results from technology.

We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. Customer Success Manager �

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. In this remote role, you will drive client retention, adoption, and growth by fostering a customer-centric culture. The ideal candidate has over 5 years of experien

Customer Success Manager, to discuss your background within customer success and accounting. Customer Success Manager - Accounting,. Years of SaaS Customer Success Experience.

A leading insurance technology provider is seeking a Senior Customer Success Manager in Greater London. This role involves managing multiple accounts, driving customer success, and facilitating effective communication between stakeholders. You will leverage your SaaS knowledge to develop customer su

The Customer Success Manager is a crucial ambassador for our clients. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals.

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Following go‑live your prima

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Following go-live your primary

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

A leading SaaS company in Greater London seeks a Customer Success Manager to oversee Mid-Market client accounts. The ideal candidate will have significant experience in customer success within a B2B SaaS environment, excellent analytical and communication skills, and the ability to engage with senio

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations – all working together help our customers secure and accelerate their business. You will advocate for customers internally and balance the needs of the customer with the bu

Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field Reps, and our Product team helping to steer future products. Set benchmarks and customer expectations based on real customer data. Motivate customers to implement your recommendations, by lev

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. The ideal candidate will have 7+ years in a customer-facing role, especially within B2B SaaS or manufacturing industries. Responsibilities include customer advocacy,

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. Identify risk utilizing health scores, product u

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

A fast-growing UK PropTech company seeks a Customer Success Manager to lead onboarding and drive client adoption.

We are looking for an experienced, energetic and positive Customer Success Manager. Anticipate customer challenges, issues and barriers before they arise to mitigate risk and add value. Hiring managers do not have access to this information and we will treat it confidentially.

A leading digital customer experience firm in Greater London is searching for a Customer Success Manager to cultivate long-lasting client relationships and ensure high levels of service satisfaction. The ideal candidate will have a Bachelor's degree and experience in customer success roles within di

Function as a customer’s single point of contact with ACI, while coordinating/collaborating within ACI to deliver on customer commitments. The Customer Success Team is at the heart of ACI customer experience. We understand our customers' goals as trusted advisors and recommend solutions to the cha

A family-run pet store in Pulborough is seeking an experienced Assistant Manager to provide exceptional customer service and lead a team.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

A leading security solutions provider in Greater London seeks a Customer Success Manager to guide customers through their security and compliance journeys. The role involves onboarding, managing a customer portfolio, and driving retention and upsell opportunities. Candidates must have 4+ years in Sa

Sales & Technical Manager – Poultry Equipment - UK-wide (regular travel to customer sites) - £50,000 + Bonus + Benefits. Known for its practical, hands‑on approach, the business has built a strong reputation based on technical knowledge, tailored solutions, and long‑term customer relationship