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We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration. Key Responsibilities: Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service. Develop and implement clear training systems and service protocols to maintain consistently high standards. Oversee daily service operations, ensuring smooth communication between FOH and kitchen. Design and manage rota systems with efficiency and fairness. Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools. Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings. Monitor stock levels, handle supplier orders, and help with cost control where relevant. Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation. Support senior leadership in driving performance and reaching business goals. What We’re Looking For: Proven experience in a similar management role within a busy restaurant. Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools. Excellent communication, leadership and organisational skills. Passion for creating beautiful, warm, and elevated guest experiences. Flexible, hands-on, and solutions-focused. If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.
We are looking for a creative and detail-oriented Graphic Designer to join our team and play a key role in developing engaging visual content that supports the shop’s marketing and promotional efforts. The ideal candidate will be responsible for designing posters, leaflets, banners, and other visual assets that attract customers and enhance our brand presence both in-store and online. ** Key Responsibilities:** - Design eye-catching posters, flyers, leaflets, and in-store signage to support sales promotions, seasonal campaigns, and new product launches. - Create visual content for social media, email newsletters, and digital marketing materials. - Collaborate with shop management to understand campaign goals and align designs with brand identity and messaging. - Ensure all artwork is prepared correctly for print and digital formats, meeting quality and size specifications. - Maintain consistency in design across all marketing materials. - Keep up with design trends to keep content fresh and appealing. - Manage multiple design projects simultaneously while meeting deadlines. ** Requirements:** - Proven experience as a Graphic Designer or in a similar role. - Proficiency in design tools such as Adobe Photoshop, Illustrator, InDesign, or equivalent. - Strong portfolio showcasing work on posters, flyers, marketing materials, or related projects. - Solid understanding of layout, typography, and color theory. - Ability to take feedback and revise designs accordingly. - Excellent attention to detail and time management skills. ** Preferred Qualifications:** - Experience in retail or shop-related design work. - Basic knowledge of print production and preparing files for print. - Familiarity with social media platforms and content formatting.
We are looking for a skilled FT brunch chef (40-45h/week) to join our team who would be willing to work between South Kensington and London Dock, pay depending on experience from £14-15.5/h. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: - be flexible and available to work weekends, - be able to work commute between our in South Kensington (SW7 3ND) and London Dock (E1W 2AA) site - be able to start early (shift starts 6.30am), - have min 1 year of experience in a busy kitchen and an insight into the world of hospitality, - be able to manage and control stock to reduce wastage, - be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment, - uphold the values and standards of Urban Baristas, WHAT WE OFFER: - Career growth, - free meal and coffee on shift, - sociable and flexible working hours (no evenings), - pension contribution, - the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!
About Us: Inanch London is a multi-award winning, 5-star boutique salon renowned for its exceptional client care, creativity and professionalism. Located in the heart of London, we cater to a discerning clientele seeking the highest standards in hair and beauty services. Role Overview: We are seeking a highly competent Salon Receptionist to run our front-of-house and ensure the seamless operation of our salon. The ideal candidate will be passionate about delivering a superior client journey, possess excellent interpersonal skills, and have a proven track record in salon or hospitality client care. Key Responsibilities: Oversee all aspects of front-of-house. Manage appointment scheduling, client inquiries, and daily cash handling. Maintain optimal stock levels and liaise with suppliers to maximise efficiency and cost-effectiveness. Implement health and safety procedures and ensure compliance with relevant regulations. Handle client feedback and resolve any issues to maintain high satisfaction levels. Requirements: Minimum of 3 years' experience in a salon receptionist role or hospitality management. Strong leadership and organisational skills. Proficiency in salon software and spreadsheets. Excellent communication and customer service abilities. Ability to work under pressure and handle multiple tasks efficiently.
Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: - Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. - Collaborate with and support other staff members to ensure efficient restaurant operations. - Guide guests to their assigned tables. - Accurately and efficiently deliver food and beverage orders to tables. - Contribute to a positive and welcoming atmosphere for all guests. - Accurately take and process food and drink orders using the restaurant's POS system. - Address customer concerns and resolve complaints in a professional and timely manner. - Perform opening and closing duties, including table setup, cleaning, and inventory management.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).
Full-Time | Field-Based | UK (Targeting Independent & Chain Pharmacies and Health Food Stores) We are a growing Organic Food Supplement company seeking an experienced and results-driven Sales Representative to represent our brand in independent and chain pharmacies as well as health food stores. This is a field-based, face-to-face sales role requiring strong business development skills and a proven track record in driving sales. About the Role As a Sales Representative, your primary focus will be to increase product visibility and sales through daily in-person visits to retail locations. You will be responsible for maintaining relationships with existing customers, expanding business with key accounts, and securing new partnerships across your territory. Key Responsibilities Develop and grow sales across both new and existing accounts Conduct face-to-face meetings with store managers, pharmacists, and key decision-makers Identify and pursue new business opportunities through proactive lead generation Manage the full sales cycle, including quotations and order processing Maintain accurate records of customer interactions and account activity Represent the brand with professionalism, passion, and product knowledge Requirements Proven sales experience, ideally within the health supplement, pharmacy, or health food sector A strong track record of achieving and exceeding sales targets Experience selling into independent and chain pharmacies or health food stores is essential Ability to build long-term relationships and communicate effectively at all levels Self-motivated, disciplined, and proactive with strong time-management skills Proficient in Microsoft Excel and Word A full UK clean driving license is must What We Offer A supportive and ambitious team environment Opportunity to grow with a rapidly expanding brand
We are looking for an experienced, hands-on food prep, maintain excellent standards, and deliver an exceptional customer experience. The ideal candidate will have a strong understanding of food hygiene, team management, and Italian food culture. Key Responsibilities Maintain high standards of cleanliness, food hygiene, and safety in compliance with UK regulations. Handle food preparations, such as filling croissants and baking frozen goods to serve fresh daily, preparing Italian dishes etc Monitor stock levels and place orders to avoid shortages or waste. Ensure display counters and preparation areas are well presented and inviting at all times. Support and uphold the café’s brand values, with a genuine passion for Italian food and culture. Essential Requirements Food prep experience Previous experience in a café, restaurant, or food retail kitchens Knowledge of food hygiene and safety standards (Level 2 Food Hygiene certificate or willingness to obtain). Confident with food preparation and baking tasks. Ideally, a strong appreciation of Italian food and culture, with the ability to share that passion with the team and customers. Desirable Basic knowledge of Italian language or culinary terms. What We Offer Competitive salary Opportunity to work in a growing, authentic Italian café environment. Staff discounts and meals on shift. Supportive team culture with training and development opportunities.
We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. Must be experienced in working in pubs with fast service speed, good knowledge about beers and cellar management To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.
Sales Executive – Full-Time 🗓 Schedule: Monday to Friday We are a fast-growing IT company based in Ilford, London, currently hiring a sharp and confident Sales Executive to join our team. If you have a solid understanding of sales, enjoy working with people, and want to build your career in the tech industry — this is the opportunity for you. Key Responsibilities: Develop and implement strategic sales plans to meet monthly targets Understand customer needs and offer tailored IT solutions Use CRM tools like Salesforce to manage and track client interactions Build strong long-term relationships with clients and partners Present products/services professionally in meetings and demos Work with the marketing team to support campaigns and promotions Attend local events and networking opportunities as a brand representative Qualifications & Requirements: Minimum Bachelor’s degree in Business, Marketing, IT, or a related field At least 2 years of sales or business development experience Strong command of English; ability to speak Hindi, Bengali, or Urdu is a major plus Proficiency in using CRM systems (e.g., Salesforce) Excellent communication and negotiation skills Ability to work independently and manage your sales pipeline Valid UK Driving License is required What You’ll Get: Performance bonuses and incentive programs Training and career growth opportunities Supportive, multicultural work environment Office located in a prime area of Ilford, London
Salon Manager – Luxury Hair Studio, West Hampstead Location: Tila Hair Studio, West Hampstead Position: Full-Time Salary: Competitive + Performance Bonuses We are seeking an experienced and dynamic Salon Manager to lead and grow our high-end salon in West Hampstead. You’ll work closely with the owners to help elevate the salon to the next level — refining operations, enhancing the client experience, and supporting our talented team to deliver excellence every day. 🌟 What we’re looking for: Proven experience managing a busy, premium salon Strong leadership, communication, and people skills Business-minded with a keen eye for performance, retail, and growth opportunities Passion for customer service and high standards Confidence in supporting and motivating a creative team 💼 Key responsibilities: Overseeing daily salon operations Managing bookings, staff schedules, and retail performance Driving service standards and client satisfaction Supporting recruitment, staff development, and training Working closely with ownership to implement new ideas and elevate the brand ✨ What we offer: A beautiful, modern salon with an affluent, loyal clientele A hands-on role where your input directly shapes the business Opportunity for long-term career progression Supportive ownership and a creative, professional team Performance-related incentives 📩 Apply now if you’re ready to take on a pivotal role in one of West Hampstead’s leading salo
We are looking for a friendly, skilled, and passionate Beauty Therapist to join our team. In this role, you will provide a range of beauty and wellness treatments, helping clients look and feel their best. You’ll create a welcoming atmosphere, deliver exceptional service, and build lasting relationships with our clients. Key Responsibilities: Provide professional beauty treatments, such as facials, waxing, manicures, pedicures, massages, and other services as required. Offer expert advice on skincare and beauty products. Maintain a clean, safe, and relaxing environment for clients at all times. Build and maintain strong relationships with clients to encourage repeat business. Stay up to date with the latest beauty trends, techniques, and products. Manage appointments and keep accurate client records. Support retail sales of skincare and beauty products. About You: Qualified Beauty Therapist (NVQ Level 2/3 or equivalent). Proven experience in a similar role (spa, salon, or wellness centre). Excellent knowledge of skincare and beauty treatments. Warm, approachable, and professional manner. Strong communication and customer service skills. Good time management and attention to detail. Flexible, reliable, and a good team player. What We Offer: Competitive salary plus commission/tips. Ongoing training and development opportunities. Friendly and supportive work environment. Modern, well-equipped salon/spa. Staff discounts on treatments and products.
Our small, family-run pizzeria is more than just a place to grab a great slice—it’s a warm, welcoming environment where everyone feels like part of the family. We take pride in using fresh, quality ingredients and traditional recipes passed down through generations. What makes it a great place to work is the supportive atmosphere, flexible scheduling, and the genuine care we show for each other and our customers. Here, your ideas matter, your hard work is appreciated, and there’s always room to grow alongside a passionate, close-knit team. What You’ll Be Doing: Greeting and seating guests with a warm, friendly attitude Managing bookings, walk-ins, and takeaway collections Taking orders and handling payments using our till system Communicating effectively with kitchen and floor staff Keeping the front of house area clean, tidy, and welcoming Making sure every guest leaves with a smile ✅ What We’re Looking For: Minimum 1 year of experience in a similar front of house/host role Confident, polite, and professional at all times Excellent communication and time management skills Comfortable working under pressure during busy shifts Flexible availability, including evenings and weekends A genuine interest in hospitality and customer care 🍕 What We Offer: Competitive pay + tips Staff meals on shift Flexible rotas Supportive team and positive working environment Opportunities to grow with the busines
This is full-time on-site and remote role for a Transport Manager located in London at A&K Courier Services Ltd. The transport manager will be responsible for overseeing operations management, transportation management, customer service, communication and fleet management on a day to day basis.
Experienced bartender with a strong background in high-volume, fast-paced environments. Skilled in mixing a wide variety of cocktails, providing excellent customer service, and managing bar inventory. Known for maintaining a clean, organized bar and creating a welcoming atmosphere for guests. Proven ability to multitask efficiently, handle cash and POS transactions accurately, and stay calm under pressure. Dedicated to ensuring guest satisfaction and building repeat business through friendly, professional service.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the hot section to prepare our authentic Italian dishes from scratch. - You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly. - You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef de Partie in a big and busy section - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.96 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.96 / hour
We are looking for fabulous Workplace Assistant who is: - Proactive and curious with a willingness to take ownership of the space - Creative and resourceful in finding answers - Can multi-task and juggle a few things at once - Is hands on with managing the space including setting up furniture for meetings and events - Is a natural communicator - Gets a buzz from making people smile - Has excellent attention to detail What's Involved? You will become part of a wonderful team in a fast paced and professional environment. This is an agile and active role. You will be moving around managing the physical space including managing post and stationery, moving furniture, and supporting our customers with ad-hoc requests to deliver five star service within a corporate office. You will be responsible for creating a fantastic experience for all staff. Agility and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything from couriers and post, to office maintenance and assistance. Your role will be: - Managing incoming and outgoing post and couriers - Overseeing the office space including it is clean, tidy and maintenance issues reported - Ownership of the stationery areas ensuring they are clean and fully stocked - Lead on changing the layouts of flexible meeting rooms for large meetings and events - To be warm and engaging with customers and colleagues creating a trusted partnership - Assist customers with ad-hoc requests - Comply and assist with our health and safety policies and best practices Finer Details: - £33, 140 - Monday to Friday, 40 hours between 8am and 6pm - 25 days holiday - Health and lifestyle benefits including private healthcare
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Commis Chef! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will follow our recipes and directions from the kitchen management team. - You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience or training as a Commis Pastry Chef - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that lets you access your wages between paydays - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma
We are looking for an amazing leader to run the Reception for our client based in the City. Located in one of London's most iconic buildings, we are looking for someone with proven experience within a corporate reception role who is looking to develop their skills as a leader. The office is a hive of activity with meetings and events. The service is professional but personal with personality at its core to build relationships. You will take responsibility of the welcome experience, meeting room reservations, and ad-hoc tasks to support the running of the London office. You will be responsible for overseeing the Reception, including management of our Receptionist. If you can demonstrate the following please get in touch: - nurture a culture of excellence, accountability and proactivity - be curious to drive innovation and performance with a focus on customer service - have experience with reception, reservations and events - expertise in building client relationships Finer Details: - £36, 000 per annum - 40 hours per week, Monday to Friday, 7.30am to 6pm - 25 days holiday - Wellbeing benefits including private healthcare - Client discretionary bonus
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 35-40hours / week - Location: 138 St John's Wood High Street Pay £12.25 / hour plus Tips
We are looking for an energetic and reliable Floor Runner/Commis to support our front-of-house team. In this role, you’ll assist servers and management by ensuring smooth and efficient service on the restaurant floor. This is an excellent entry-level opportunity for someone who wants to gain experience in hospitality and customer service.
Light On the Common is a well regarded neighbourhood restaurant in Wimbledon village. We are looking for a full time waiter/ess to join our amazing team and to perform some supervisor shifts. You must have at least one year’s relevant experience, be customer focused, smiley, lead by example, be proactive, have barista and bar experience, be punctual, hard working and fun to work with. £16-17 per hour
.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding.
Olea Social is looking for a dedicated and energetic Restaurant Runner to join our team. As a runner, you will play a vital role in ensuring smooth restaurant operations by delivering food and beverages from the kitchen to guests quickly and efficiently. You will work closely with servers, kitchen staff, and management to provide an excellent dining experience. Responsibilities: Deliver food and drinks from the kitchen to tables promptly and accurately. Assist servers by refilling drinks, clearing tables, and resetting dining areas. Ensure food presentation is up to restaurant standards before serving. Maintain a clean and organized workspace. Assist with stocking and replenishing necessary items. Communicate effectively with servers and kitchen staff. Provide excellent customer service and respond to guest requests. Requirements: Prior experience in a restaurant or hospitality setting is a plus but not required. Ability to work in a fast-paced environment. Strong teamwork and communication skills. Ability to stand and walk for long periods. Availability to work nights, weekends, and holidays as needed. Benefits: Competitive hourly pay + tips Flexible scheduling Meal discounts Career growth opportunities
🍷🧀 Job Opportunity at Rind – Join Our Cheese, Wine & Charcuterie Family! 🧀🍷 Are you passionate about cheese, curious about wine, and obsessed with a good grazing board? We’re looking for someone who’s just beginning their journey into the world of wine and wants to grow with us at Rind – our neighbourhood cheese, wine and charcuterie bar & deli. Whether you’re already a flavour fanatic or just starting to explore what makes a Comté sing with a splash of chilled Chenin, we’d love to hear from you. About You: You love cheese, charcuterie and all things delicious. You’re keen to learn more about wine – no need to be an expert (yet!). You’re friendly, enthusiastic and enjoy chatting to customers about food & drink. You’re up for rolling your sleeves up in a small, busy team and making things happen. Hospitality and retail experience is an essential . What You’ll Do: Serve guests in our cosy bar and deli – offering wine pairings, cheese boards and good vibes. Learn about our producers, products, and stories behind them. Help prepare simple deli items, restock shelves, and keep the space looking sharp. Be part of tastings, training and events as we grow together. Ordering, stocks, staff training, costs, rotas etc Why Join us ? We’re a small, independent business with big plans and a love for proper produce. If you’re passionate, curious, and want to learn and develop in the world of cheese and wine – we’ll support you every step of the way.
We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a pleasant dining experience for guests. The Waitress should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Greet and seat customers in a friendly and professional manner. Present menus, answer questions, and make recommendations on food and beverages. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and efficiently. Check in with customers to ensure satisfaction and address any concerns. Process payments and handle cash or card transactions. Maintain cleanliness and organization of tables, dining areas, and service stations. Follow all health and safety regulations. Assist in setting up and closing down the restaurant as needed. Requirements: Previous experience as a Waitress or in a customer service role preferred. Strong communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Excellent multitasking and time management abilities. Basic math skills for handling payments. Flexibility to work evenings, weekends, and holidays. A positive attitude and a team-oriented mindset. Benefits: Competitive salary plus tips. Employee discounts. Flexible working hours. Opportunities for career growth and training.
Duties and Responsibilities: · Oversee efficient kitchen operations by supervising staff, offering training, and providing ongoing guidance. · Prepare and cook a wide variety of Indian Asian dishes in line with the restaurant’s menu, ensuring food is hygienic, nutritious, and meets established quality standards. · Exhibit expertise in traditional Indian curries and introduce a monthly signature “Dish of the Month” to sustain customer engagement. · Ensure full compliance with food safety regulations. · Conduct monthly stocktakes and manage daily food orders according to UK purchasing standards. · Uphold high food quality, control portion sizes, and follow standardized recipes for consistency and minimal waste. · Promptly resolve food-related complaints. · Manage staff scheduling to ensure optimal coverage. · Oversee performance reviews, delegate tasks, manage inventory, reduce waste, and maintain the freshness of perishables. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Adhere to all health and safety regulations, including food hygiene standards and safe food handling practices. ** Skills/Qualifications/Experience:** · Proven relevant experience, preferably with knowledge of Indian cuisine. · Strong culinary skills and a passion for food. · Excellent organisational and time management abilities. · Ability to work in a fast-paced environment and under pressure. · Strong communication and teamwork skills. · Relevant Bachelor’s or Master’s degree is required.
Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme
An exciting opportunity has arisen for a new Deli Assistant to join our team! We pride ourselves in the quality and range of food that we deliver to our local community. We are open seven days a week from breakfast time until afternoon. We need our new supervisor to display exceptional skills in running the day to day operations and also to be consumer focused. We have a great team here who need the expertise of a strong leader so that they too can develop. Responsibilities: · Ensure food is prepared and presented in accordance with company standards · Maintain a clean and organized work area, including proper storage and rotation of food items · Assist customers with their orders, providing excellent customer service · Operate deli equipment, such as slicers and grills, in a safe and efficient manner · Follow all food safety and sanitation guidelines to ensure the health and safety of customers and staff · Manage inventory levels and place orders for deli supplies as needed Ensure that the team has all the knowledge and skills required to deliver a great food and service experience to our customers while behaving in a way that aligns with our culture. Requirements: · Previous experience in a similar role, such as cooking, working in a kitchen or barista · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong teamwork and communication skills to effectively collaborate with other team members · Experience in supervising or managing a team · Passion for hospitality and providing exceptional service to customers Salary: £12.50 per hour + cash and card tips
Join Our Change Hospitality Dream Team! We're on the hunt for Hospitality Assistants for contracted roles. You'll work in a buzzing corporate setting - from prepping private meeting rooms to rocking big corporate events. What you'll do: - Provide top-notch customer service - Stay sharp and professional - Set up and restock meeting rooms - Work at exceptional contract catering sites in amazing London locations What you need: - Previous hospitality experience - Friendly, presentable, and always smiling - Cool under pressure and thrive in busy spaces - A true passion for hospitality Perks? Oh yes! - Up to £20.00 per hour (Inc. holiday) depending on client and role (Fine Dining) - Flexible working hours - Shifts to suit your schedule via an amazing app - Weekly pay - Full training provided - Supportive team and dedicated account managers - Social and networking opportunities with industry pros Monday to Friday | Zones 1-2 Sound like you? Let's chat!
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - maintain relationships with students, agents and Universities to understand their needs. - Engage with offer holders through multiple communication channels. - you will be meeting with many students, parents, agents and universities every day. - Contributing to our rapidly growing UK and international marketing and sales strategies. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university. - Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Creates sales plans and recommends cost-effective sales practices. - Represent Escape Ilford College of Business Management at events and exhibitions as needed. - Serves as primary sales resource and helps address issues.
At Add-Olives, we’re passionate about delivering high-quality olives, nuts, and gourmet delicacies to our valued customers. As we continue to grow, we’re looking for a motivated and driven Sales Agent to join our team and help expand our customer base in London and Birmingham. Location: Office / Depot - Willesden Junction (with field travel) Salary: £12.50 per hour (40 hours/week) + 5% commission on sales Role Overview: As a Sales Agent, you’ll play a vital role in introducing our products to new clients ideal for someone who enjoys being on the move and thrives in client-facing situations. Your Responsibilities Will Include: Actively identifying and reaching out to new business opportunities. Organising and attending tasting meetings with potential clients. Building and maintaining professional, long-term relationships with customers. Visiting clients in person as well as completing necessary administrative tasks at the office. Preparing product samples (such as olives and nuts) to offer at meetings with potential clients. What We Offer: Competitive hourly rate of £12.50 (based on 40 hours per week) Attractive 5% commission on all sales generated through your customers 20 days of paid holiday + bank holidays Who We’re Looking For: Excellent communication and interpersonal skills Self-motivated, results-driven, and well-organised Comfortable working independently and managing a varied schedule. Previous sales experience (especially in the food industry) is a plus, but not essential. If you feel that this is the role for you, please do not hesitate to apply, we would love to hear from you.
Company Description At Steppe2, we enable brands to connect in person with their consumers, using targeted field marketing to create exceptional customer experiences. We are not just a sampling and demonstration partner, but also specialize in high value, technical, and contract sales where mass advertising is limited. Our role includes providing the extra reassurance and human touch that are essential to enhancing your marketing funnel and improving sales conversions. Role Description This is a full-time Graduate Sales Trainee role starting in July 2025 at Steppe2. The role is hybrid, based in Greater London with some work-from-home flexibility. The Graduate Sales Trainee will be responsible for engaging with customers, conducting sales presentations, managing customer accounts, and participating in sales-related training sessions. The trainee will also assist in developing sales strategies and improving sales performance. Qualifications Strong Communication and Customer Service skills Sales experience and ability to engage customers effectively Training and Sales Management skills Self-motivated with excellent interpersonal skills Ability to work independently and as part of a team
Job Description: Sales Representative (Commission Only) Location: UK (flexible / remote) Job Type: Commission only (with potential for base salary as the company grows) About Us King Midas Prizes is a new and exciting raffle company on a mission to change the game. We specialize in raffling gold, offering customers a unique chance to win big in our fortnightly live draws. As a fast-growing startup, we’re building a strong, motivated team to help us achieve rapid growth across the UK. The Role We are looking for ambitious, self-driven Sales Representatives to join our team on a commission-only basis to start. You’ll play a crucial role in driving ticket sales, promoting our brand, and helping us grow our customer base from the ground up. This is an exciting opportunity to get in early with a company set for major expansion — with potential to earn excellent commissions and grow with us. Key Responsibilities Actively promote and sell raffle tickets to new and existing customers Identify and approach new sales opportunities, both online and in-person Build and maintain strong relationships with customers and local communities Attend events, markets, and other promotional activities to increase brand visibility Meet and exceed individual sales targets to maximize earnings Provide feedback to help improve marketing and sales strategies What We’re Looking For Previous sales experience is ideal, but a strong passion and confidence in selling are essential Self-motivated, target-driven, and entrepreneurial mindset Excellent communication and people skills Ability to work independently and manage your own time effectively Enthusiastic and adaptable, ready to thrive in a startup environment What We Offer Commission-only structure with uncapped earning potential Opportunity to join an exciting new brand at the ground floor Flexibility to manage your own schedule Potential for future base salary and team leadership roles as we grow Supportive, energetic, and growth-focused team culture
We are looking for unique, enthusiastic barista with a background in fast-paced environment. If you are passionate about coffee and providing exceptional service, we would love to hear from you. You are the right candidates if you have - previous experience as a barista - excellent time management skills - ability to work in a fast-paced environment - flexibility to work - right attitude to maintain friendly and welcoming customer service
3 gorges restaurant We’re looking for a motivated and eager-to-learn Bartender Supervisor to lead our bar team and support our floor staff during busy shifts. No prior experience? No problem! We provide full training to help you master everything you need to succeed. Key Responsibilities: Supervise bar operations and ensure high-quality service. Prepare and serve drinks efficiently and consistently. Train, support, and motivate bar staff. Manage inventory, restocking, and cleanliness. Collaborate with the floor team to ensure smooth service. Step in to assist on the floor as needed (e.g., taking orders, running food, assisting customers). Handle customer queries or complaints professionally. open and close the restaurant What We’re Looking For: A positive attitude and eagerness to learn. Strong leadership and communication skills (or willingness to develop them). Flexibility to support both bar and floor teams. Ability to stay calm under pressure. Excellent customer service mindset. We Offer: Full training – we’ll teach you everything you need to know! Competitive pay (depending on experience) Tips more Than 45 hours a week Supportive team environment Opportunities for growth
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. Reports to the Sous chef and works with other line chefs to produce quality food following the standards and procedures. Growming and personal hygiene to follow Gaia’s standards. R E S P O N S I B I L I T I E S o To supply the highest level of customer care and service whether in the public eye or in the back areas. o Prepare, cook, and serve any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times. o To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules, and hygiene regulations at all times and ensure that all records of such are updated and kept. o To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to. o Ensure and maintain the work area clean, hygienic, and tidy state at all times. o To wear the full and correct uniform at all times whether in the public eye or back areas. o To have an understanding of menu planning, writing, and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %. o To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated. o To assist and ensure the junior chefs carry out daily and weekly procedures including temperature checks, food labeling/dating, and storage and to ensure records of such are up to date. o Ensure that temperature checks are carried out a minimum of 5 times per day and recorded. o To recognize the importance of good stock management/control and its importance in the kitchen meeting its Gross Profit %. o To remove any hazards and make safe any defects in the kitchen or equipment and report any problems to the Senior Chef on duty.
Ciao! We have a positive, hardworking culture in our young and expanding pizza business - Fatto a Mano use traditional Neapolitan pizza methods to make and serve some of the best pizza in the UK. Pizza’s in our blood, and we want every customer to leave happy. We’re looking for experienced pizzaiolo to join our team as Fatto a Mano grow our pizzerias. We have big plans to bring our pizza to many more people. Get in touch! What we’re looking for: Experience as a pizza chef A passion for great food, fresh dough and quality ingredients Great communicators who enjoy busy environments and working as part of a close team What we’re offering is: Development opportunities within a growing business Free staff food and drinks External chef masterclass training program Internal management training programme Company discount card Annual Team party (with a recovery next day off!) and regular team get togethers 100% cash & card tips go to the team
This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.
We are looking for a passionate Shop Assistant! The Shop Assistant is our personal customer advisor, he helps them to choose the best products, he takes care of keeping them always present on the shelf and he takes care of the caffeteria. Monthly payment. Italian Speaking and English speaking. Requirement: Experience as sales assistant in food store Right of Work is required Extra benefit: • Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus •In the birthday every employee can request to store manager day off
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £13.00 per can increase due to experience
We're looking for Retail Managers to take part in a new show about the fading world of face-to-face retail. We're particularly interested in hearing from people with experience of working in Pawnbroking / Used Goods sector. If you work in a customer facing role and spend time interacting with customers. If you’re part of this disappearing world, know someone who is, or fondly remember your time in pawnbroking, retail or the 2nd-hand goods sector - we’d love to hear from you. This is a paid opportunity.
Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants?** La Mia Mamma** is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: - Oversee day-to-day operations and ensure the highest standards of service. - Lead, motivate, and train the team to create a cohesive and effective workforce. - Manage staff schedules and handle recruitment as needed. - Maintain and enhance customer satisfaction by addressing feedback and implementing improvements. - Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality. - Monitor financial performance, including budgets, sales, and cost control. - Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: - Proven experience in restaurant management. - Strong leadership and team-building skills. - Excellent communication and interpersonal abilities. - Customer-focused mindset with a passion for exceptional service. - Strong problem-solving and decision-making capabilities. - Financial acumen to manage budgets and control costs. - Ability to work under pressure and maintain composure in a fast-paced environment. - Knowledge of Italian cuisine and culture is a plus. Benefits: - Salary range £38K-£50k depending on experience (incl. service charge) - Opportunities for career growth within our expanding group. - Comprehensive training and professional development in Italian hospitality. - Supportive and dynamic team environment. - Staff meals and discounts at all our restaurants.