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Complaints Officer Local Authority | Mid Wales (County-Wide) A large local authority in Mid Wales is seeking an experienced Complaints Officer to support the statutory management and delivery of complaints, representations, compliments and comments across social services. This is a key role ensuring compliance with Welsh Government guidance, supporting service improvement, and embedding learning from complaints into operational practice. Assignment Details Contract Length: 10 months (ongoing assignment) Pay Rate: £22.84 per hour (Umbrella) Hours: 37 hours per week The Role Reporting into senior management, the Complaints Officer will lead on the effective coordination, investigation, monitoring and reporting of statutory complaints across children's and adult social services. The post holder will ensure complaints are handled fairly, transparently and in line with legislative requirements, while promoting learning, service improvement and excellent customer experience. Key Responsibilities Ensure compliance with statutory complaints regulations and Welsh Government guidance Manage and coordinate complaints, representations, compliments and comments Provide independent advice and guidance to managers on complaint handling Draft high-level responses and maintain regular communication with complainants Monitor complaint trends, themes and outcomes, producing qualitative and statistical reports Facilitate learning from complaints and contribute to action and improvement plans Design and deliver complaints-handling training to operational staff Liaise with external bodies, independent investigators and partner organisations Maintain strict confidentiality and data protection compliance Skills, Knowledge & Experience Essential: Recent experience within a local authority, council or housing association Proven experience handling formal complaints within social services or housing Strong knowledge of relevant legislation, including social care and complaints frameworks Excellent written and verbal communication skills Ability to manage sensitive and complex cases with professionalism and tact Desirable: Knowledge of Welsh social services legislation Experience commissioning or working with independent investigators Welsh language skills Additional Information Enhanced DBS required Ability to travel across the county Flexible working approach required ?? Apply today for a confidential discussion about this opportunity. Linsco is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

We are seeking a Field Team Leader to support our agriculture team on a 12-month fixed term contract. This role offers the chance to play a key leadership role within our agricultural audit operations, combining people management, technical expertise, and regional oversight. Youll have real influence over audit quality, delivery performance, and auditor development, while working closely with both field and office-based teams. ABOUT YOU Alongside leadership responsibilities, youll remain technically hands-on, completing farm audits against weekly targets and carrying out witness evaluations to support auditor competence and development. Occasional travel outside your region may be required, offering further variety and insight into wider operations. Contribute to maintaining and strengthening our accreditations by working in line with relevant Operations Manuals and supporting accreditation audits, including UKAS, ANAB, and JAS-ANZ where applicable. Required skills and experience: Agricultural and/or Allied Industry experience essential NVQ Level 3 or higher in an Agricultural/Horticultural related subject preferred Approved Red Tractor and ancillary schemes academy training and successful outcomes preferred Experience in the agriculture assurance sector essential Approved witness assessor experience desirable Practical farm experience Experience of delivering training Good IT literacy skills The empathy to deal with auditors and customers differently person by person The person must be able to demonstrate excellent customer service and communication skills, and work with a flexible approach to working hours with the ability to work on their own initiative ABOUT THE OPPORTUNITY You will take ownership of the successful delivery of all agricultural audits across your designated region. Youll ensure audits are completed on time, to the required quality standards, and in line with customer expectations, using clearly defined KPIs and SLAs. Youll lead and support a team of auditors within an agreed geographical area, providing line management, guidance, and performance oversight. As business needs evolve, youll have the opportunity to adapt and grow with the region, gaining exposure to different locations and operational challenges. Key activities: To handle general auditor enquiries, escalating to the Field Team Manager and wider Agri management team as appropriate To keep the Field Team Manager informed of local operational and or team issues in a timely manner and to ensure that KPIs are maintaine To be responsible for the effective utilisation of your teams resource, ensure that allocations incur reasonable indirect costs and effective completion. Travelling costs to be minimised by effective planning To contribute to the recruitment, onboarding, induction, on-the-job coaching, training and approval of auditors, where appropriate and as required in line with standard owner protocols Ensure all relevant documentation is drawn together for sign off and upskilling packs and routine witnesses in line with accreditation requirements To ensure that the audit delivery schedule is adhered to and in line with the appropriate standard in accordance with, client specification and relevant Codes of Practice and create/manage customer relationships in relation to delivery To gather, collate and explain relevant information about the audit team including delivery projections, as required by the UK Business Assurance management team for reporting, customer related and budget purposes Ensure claims for audit fees and expenses are accurate. To approve and verify invoices for subcontractors through the purchase order and receipt system and zero-hour timesheets through payroll process Completion of a monthly team score card system within set timescales, monitor and maintain auditor utilisation within set targets and as a tool to manage performance Work with the Field Team Manager to ensure workload is manageable in the specific area, redistributing work where necessary. Proactively identify any gaps in resources required to deliver audits within agreed Client SLAs To work to Intertek SAI Global procedures and associated documentation, plan, arrange and undertake detailed evaluations of premises, procedures and practices against pre-determined standards Use objective evidence gained through the evaluations to prepare reports in an accurate and concise manner and within relevant KPIs. In addition, they will be required to report findings verbally to clients. To help coordinate and organise the training needs and activities for your team as required and deemed necessary with the relevant certification managers, and working with technical management to keep alignment across the team Opportunity to assist in certification duties where time permits in addition to core duties The role includes being part of a dynamic and active team, dedicated to providing a top-quality service to British Farmers, Customers and our Standard Owners WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies. TPBN1_UKTJ

Damp and Mould Surveyor - Social Housing Planned Works Covering North London Temp-Perm position Hourly Rate: £28 PAYE OR £36 Umbrella / CIS (Individual UTR number required) We are working with a leading social housing provider to recruit a highly skilled and experienced Damp and Mould Surveyor to join their team in North London. You will be working on a planned maintenance contract including disrepair, damp and mould as well as other planned works such as kitchen and bathrooms, windows and doors etc. As a Building Surveyor, you will be working alongside the senior building surveyors, supporting them in managing their property portfolios and transactions. You will be responsible for managing technical and complex projects from start to finish, providing a highly professional competent service, with experience and exemplary customer service. The client is looking for a self-motivated, professional individual with specialist skills including building surveying, project management and budgetary control, who is able to communicate and influence working with a wide range of stakeholders. Key duties include: Inspection of building Preparation of technical due diligence reports Building pathology surveys Monitoring construction work and the performance of project design teams Producing reports to clients and engaging on face to face value Travelling to appointments around the UK (mainly London and the South East) Experienced in dealing with Party Wall matters, Dilapidations, Defect diagnosis and Contract Administration Must have good knowledge of current Building Regulations Managing Contract from start to finish External Liaison Must have own car Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on 01474 850707. Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. TPBN1_UKTJ

Housing Options Team Manager - Assessment Reviews & Rough Sleeping Local Authority - South East London A local authority based in South East London is committed to preventing homelessness through early intervention and tackling the root causes of housing instability. They are currently seeking an experienced Housing Options Team Manager to lead assessment, review and homelessness prevention activity, with a particular focus on complex cases and rough sleeping. This is an excellent opportunity for a proven housing professional to take on a senior operational role within a high-performing Housing Options service. Assignment Details: Contract Length: 13 months (ongoing assignment) Pay Rate: £33.91 per hour (Umbrella) Higher rates may be considered for exceptional candidates - please advise if seeking a higher rate Hours: 36 hours per week Working Pattern: Hybrid - 2 days per week in the office, remainder remote The Role As Housing Options Team Manager, you will be responsible for the management and coordination of a Housing Options Team, ensuring services are delivered in line with legislation, policy and best practice. You will lead on homelessness assessments, statutory reviews and rough sleeping interventions, embedding a creative and solution-focused approach across the service. You will play a key role in managing complex cases, supporting officers, and working collaboratively with internal and external partners to achieve sustainable housing outcomes. Key Responsibilities Lead, manage and motivate a Housing Options Team to deliver high-quality, customer-focused services Oversee housing assessments, statutory reviews and homelessness prevention activity Manage complex and high-risk cases, including those involving rough sleeping Ensure compliance with homelessness legislation, statutory guidance, case law and internal policies Promote early intervention and prevention approaches to reduce homelessness presentations Skills, Knowledge & Experience Significant experience within Housing Options / Homelessness Services, ideally within a local authority setting Strong working knowledge of homelessness legislation, housing law and best practice Proven experience managing and developing teams in a busy environment Demonstrable experience of preventing homelessness and managing complex casework Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Astute's Renewables Team is partnering exclusively with Sunne Energy, a fast-growing, high-quality renewable energy provider with a commitment to long-term client care and technical excellence, to recruit a Head of O&M who will manage their existing portfolio and drive growth across Solar O&M, EV and Energy Management services. This is a high-impact position offering a competitive salary, hybrid working, annual bonus and long-term progression in one of the UK's most exciting clean energy scale-ups. If you're a senior solar specialist looking to join an organisation that puts integrity, quality and people at the heart of everything it does, submit your CV to apply today. Responsibilities and duties of the Head of O&M role Reporting to the Founders, you will: Manage 100+ operational sites and oversee all operational activity. Lead delivery of Sunne's O&M solar portfolio, including EV charging installations and energy management services. Operational planning: annual site inspections, site cleaning, site monitoring, and reactive maintenance. Coordinate subcontractors nationally, manage stakeholder queries, and ensure safe, high-quality, on-time delivery. Manage client communication, service updates, performance reporting, and issue resolution. Prepare and issue O&M proposals, scopes, and quotations. Maintain accurate documentation, including service logs, warranties, and reports. Support the wider team with technical queries and operational planning. Identify opportunities for upgrades, performance improvements, and new service agreements. Take ownership of daily operations, improve processes, drive efficiency, and support business scalability. Professional qualifications We are looking for someone with the following: Experience in commercial Solar PV or related energy systems Knowledge of O&M, performance monitoring and fault resolution Strong organisational, scheduling and coordination skills Proven experience engaging confidently with clients and contractors Commercial understanding (pricing, quoting, margins & BD support) Electrical/technical background (hands-on or supervisory) Experience with Solis, SolarEdge or Fronius monitoring platforms Familiarity with workflow management systems (e.g., Asana) Personal skills The Head of O&M role would suit someone who is: Proactive and able to take ownership without waiting for instruction Confident, client-focused and excellent at building relationships Highly organised with the ability to manage multiple sites and priorities Detail-driven, quality-focused and committed to long-term customer care Comfortable working within a dynamic, fast-growth environment Capable of taking full ownership O&M solar portfolio. Salary and benefits of the Head of O&M role Competitive basic salary Annual bonus Flexible hybrid working options Ownership of a rapidly growing O&M, EV and energy management portfolio Direct access to the founding team and real influence on strategy Long-term progression in one of the first 5-10 hires of a scaling energy business INDREN INDREN Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

We are seeking an enthusiastic and dedicated Management Assessor to join our vibrant team. The successful candidate will play a crucial role in evaluating the performance, skills, and potential of learners, providing detailed feedback, and helping them achieve their goals of growth and success. The assessor role involves assessing and supporting learners who are undertaking Levels 4 and 5 Higher Apprenticeships in Leadership and Management, which includes support to achieve the Essential Skill qualification in Digital Literacy. Successful applicants will have experience working within a leadership and/or managerial role. The ability to lead on projects is highly desirable. While a qualification in assessment practice is not essential, a willingness to work towards achieving this on appointment is essential. This position is home (field) based however, as travel is expected to visit learners in the workplace, the ability to travel is essential. Caseload areas will be allocated based on the successful applicant's geographical location. This is usually within an approximate 50-mile radius however, this may be exceeded from time to time. Salary: £30,000 to £31,000 per annum, depending on skills, PLUS a Welsh-speaking uplift depending on verbal and written skills. Additional Benefits: Laptop, mobile phone, generous holiday package, contributory pension scheme, UK Healthcare package and more. Base: Field-based (home-based). Hours: Full-time (37 hours per week), although reduced hours will be considered. Closing Date: Thursday, 19th March 2026. Application process: Complete the standard application form found below and submit it with your CV Portal reserves the right to close vacancies sooner if enough suitable applications are received. We encourage early applications for consideration of this post. Applicants will receive a communication progressing their application to the next stage within 2 weeks after the closing date. Should this not be received, applicants can assume their application has not been successful on this occasion. Role Summary To support an active caseload of up to 37 learners to achieve all required framework components through a mentoring, facilitative approach in a timely and efficient manner. To provide an excellent level of customer service to all learners, mentors, employers and other relevant stakeholders. Actively engage with learners on a fortnightly basis to review progress, assess and feedback on learner work and plan assessment activities. Work in conjunction with WBL Team Leader to plan and attend monthly caseload management review meetings. Ensure work practices and performance conforms to Welsh Government, Lead Provider and company specification. Embrace Continuous Professional Development in order to develop leadership management knowledge and competence by research and involvement in learning and development opportunities. Positively engage with Portal Trainings Quality Assurance department to ensure outstanding delivery standards and support company evaluative activities. Regularly and positively engage with Portals WBL Team Leader to ensure excellent attainment and timely achievement outcomes are achieved and Portal conform to Welsh Government conformance expectations. Delivery & Teaching and Learning Deliver Induction sessions to provide an overview of the Framework which includes ILM level 3, 4 or 5 Diploma in Leadership and Management and Essential Skills controlled tasks and assessments in Application of Number, Communication and Digital Literacy. Support learners to progress through the learning journey through effective assessment planning, feedback and regular learner interaction. Provide constructive feedback to learners on an ongoing basis to ensure learners progress through their programme in a timely manner and to ensure clarity and understanding for all parties. Communicate progress and achievement of learner to the mentor and/or employer consistently throughout the programme. Collaborate and communicate with ES IQA to ensure all ES Controlled Tasks and Confirmatory Tests are conducted in a professional manner. Ensure that WEST initial assessments are referred to in order to identify areas of development for Numeracy, Literacy and Digital Literacy. Ensure timely completion of Essential Skills qualifications in Communication, Application of Number and Digital Literacy. Complete Individual Assessment and Learning Plans (IALP) with all learners to ensure effective and appropriate support is provided throughout the learner journey and progress is recorded. Complete reviews monthly ensuring that the learner and mentor confirm that they are aware of the progress being made and they are clear on the work being planned in the timescales agreed. Ensure learner work is assessed to ensure IQA sampling can be carried out at Formative, Ongoing and Summative stage. Share knowledge, skills and experience to develop learners understanding and competence in their chosen qualification area. Allow the learner to reflect on teaching and learning activities to show meaningful understanding. Positively impact the learner and their organisation by applying learning to practice. Performance and Conformance Support and effectively engage with learners to achieve attainment rates of 80%. Ensure learners complete on or before their expected end date achieving a minimum timely achievement rate of 80%. Report any learner concerns to the WBL Team Leader. Complete reviews with learners monthly (maximum every 45 days) ensuring compliance to Welsh Government Programme Specification, Lead Provider expectations and internal practices. Maintain regular contact with suspended learners ensuring that the WBL Team Leader is kept up to date and all communication and evidence is recorded in the events tab on Vision. Engage with Portals Conformance Manager to conduct any auditing activities. Ensure that suspended learners are brought back on or before their expected return date or suitable action is taken. Complete all Welsh Government documentation to an excellent standard. Quality Assurance Compulsory attendance to all standardisation meetings to ensure effective and consistent assessment decisions. Positively engage with the IQA Team to ensure accurate assessment decisions. Complete all IQA action points by the agreed date. Provide any information requested by Quality Manager and Compliance Manager in preparation for any visits from Awarding Organisations, ESTYN or lead provider audits. Maintain positive, effective working relationships with your IQA and the wider Quality Team to ensure continuous improvement in relation to the quality of the delivery of all qualifications. To adhere to the Code of Professional Conduct and Practice for Registrants with the Education Workforce Council at all times. To maintain the Professional Standards for Work Based Learning Practitioners in Wales regardless of delivery area. Strive to achieve a risk rating of 25% for all qualifications delivered. Adhere to all role responsibilities set out in the QA handbook. Learner and Employer Engagement Communicate regularly and professionally with learners and employers to maintain good relationships and engagement in the learning process. Develop links with customers to promote new business as appropriate. Act as a conduit between employers and Portal ensuring that all business leads are referred to the appropriate team member. General Duties Update job knowledge by participating in educational opportunities; reading trade publications and attending networking events. Take part in any project work deemed necessary by Portal Trainings senior management team. Fully engage with and adhere to Portal Trainings company values. Embrace Portal Trainings strategies, polices and processes. Ensure that all your practices adhere to information security policies, procedures and legislation. Work as a team to ensure continuous quality improvements supporting the companys journey to excellence. Keep outlook calendars up to date at all times. Key Responsibilities: The above duties are not an exhaustive list and should be viewed as guidance. Your line manager or Portals Senior Management team may ask that you take part in additional duties in order to fully utilise your experience, skills and knowledge. Person Specification: Personal Qualities Demonstrates excellent time management and the ability to prioritise effectively. Highly organised, with strong attention to detail. Assertive when required, with the confidence to challenge constructively. Able to engage, motivate, and communicate effectively with diverse groups of people. Shows high emotional intelligence, adapting approach to meet individual needs. Possesses strong self-awareness and reflects practice to support continuous improvement. Essential Experience and Skills NVQ/VRQ Level 5 Leadership and Management qualification or equivalent experience. A good level of Maths and English. Desirable Experience and Skills Ability to lead on projects and/or holds Project Management qualifications. Assessor qualification. E.g. TAQA, A1 or equivalent or willingness to work towards. V1 or alternative recognised internal quality assurance qualification. Mentoring or Advice and Guidance qualification. Experience of working with different electronic platforms such as Learning Assistant, One File or Moodle. Fluent Welsh speaker. TPBN1_UKTJ

Astute's Power Team is partnering with a leading provider of uninterruptible power supplies and generator solutions to recruit an Industrial Electrical Technician for its UK-wide service team. The strategically important Industrial Electrical Technician role comes with a salary of £38,000-£45,000 (depending on experience), company van, pension, overtime opportunities, door-to-door pay, and 25 days holiday plus bank holidays. If you're an Industrial Electrical Technician looking to work for an organisation that values expertise, integrity, and long-term development, then submit your CV to apply today. Responsibilities and duties of the Industrial Electrical Technician role Reporting to the Service Manager you will: Attend customer sites for planned maintenance, fault diagnosis, testing, and repairs on UPS systems, batteries, switchgear, control systems, and associated equipment. Carry out load bank testing, site surveys, and inspections of standby power equipment. Install and commission UPS and battery systems, as well as support wider installation projects. Perform battery impedance testing and replacements. Provide breakdown response, diagnosis, and resolution for critical power systems. Supervise electricians and apprentices on-site during installation and maintenance. Assist the sales team with technical estimates for quotations. Support project managers in delivering contracts on time and within budget. Train junior engineers in UPS maintenance and safe operation. Identify and report additional work opportunities during site visits. Complete electrical testing and associated documentation. Professional qualifications We are looking for someone with the following: Electrical Engineering qualifications (18th Edition or equivalent). Proven experience in UPS servicing and installation. Knowledge of generator control systems (desirable). Commissioning and switchgear experience (desirable). CSCS / ECS card. Full UK Driving Licence. Willingness to travel nationally and stay away when required (expenses paid). Personal skills The Industrial Electrical Technician role would suit someone who is: Technically skilled with strong problem-solving abilities. Confident in supervising others and providing guidance. Able to work independently and within a team. Flexible and prepared to travel to support customer needs. Strong in communication, with the ability to liaise effectively with customers, engineers, and sales teams. Salary and benefits of the Industrial Electrical Technician role Salary: £38,000-£45,000 per annum (negotiable, depending on experience). Door-to-door pay. Monday-Friday, 08:30-17:00 (with flexible start/finish times). 25 days holiday plus bank holidays (33 days in total). Company van provided. Pension scheme. Overtime available. INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

Job Title: RPG Developer Location: Watford - Hybrid (Office based three days per week) Salary: £60,000 to £65,000 Benefits: Bonus, Pension Part of a larger global group this company has doubled in size over the last five years and works with some large household names in the UK. We are looking for an experienced RPG Developer, commutable to Watford to join a small team of developers working on a large client application that focuses on the distribution sector. The role is predominantly to develop and support their key customer applications, as well as any in house development required. The role will be a key part of their innovation strategy to further develop an experienced development team. What are we looking for? We are looking for a highly proficient and experienced RPG Developer that is able to proactively develop a good working relationship with a customer, and work autonomously alongside them. You will not be just following specs but possibly righting them before coding. Skills required: RPG ILE SQL CLP IBMi OS Query 400 and DFU Client relationship management (software liaison) Experience with an IDE such as VS code or RDI (Desirable) Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

JOB DESCRIPTION As our new Cashdesk Manager, you'll play a pivotal role in shaping and influencing ways of working in what is one of Genting's leading venues. If you're motivated by impact, influence, and the opportunity to drive meaningful change, we'd love to hear from you. Applicants must have a minimum of 2 years' experience working in a senior cashdesk position with responsibility of overseeing a team and managing performance in line with policies and procedures. Key Competencies & Duties include: Take overall responsibility for the leadership, direction, and performance of the Cash Desk team, ensuring a positive, collaborative, and professional working environment at all times. Oversee the day-to-day operation of the Cash Desk, ensuring all processes run smoothly and efficiently, and that all compliance, security, and customer service standards are consistently met. Manage the staff rota, including planning, scheduling, and authorising shifts and holiday requests, to ensure adequate coverage and business continuity in line with company policy and operational needs. Lead on all people management matters within the Cash Desk, including recruitment, induction, training, performance management, and development of team members. Act as the primary point of contact for all Cash Desk staff, providing guidance, support, and regular feedback, and addressing any issues or concerns promptly and professionally. Foster a culture of continuous improvement, encouraging staff to contribute ideas and best practices to enhance the Cash Desk operation. Ensure effective communication between the Cash Desk and other departments, working closely with senior management to support business objectives and resolve operational challenges. Take responsibility for the implementation and adherence to all company policies relating to staff conduct, attendance, and welfare within the Cash Desk team. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy " online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. TPBN1_UKTJ

Designer Recruitment are seeking a Kitchen Sales Designer for a well-known kitchen retailer and manufacturer in West London. This is a permanent role offering up to £33,000 per annum + Commission for the right kitchen designer. Kitchen Designer responsibilities Deliver on kitchen sales targets and enhance opportunities for further income growth Lead taking, booking design appointments and presenting designs to clients/customers, converting into sales Support with showroom marketing activities Engaging with walk in customers and ensuring our clients/customers receive the highest level of customer service Answering the phone and dealing with daily enquires and customer/client enquiries throughout a project Use of internal systems including CRM reporting tools efficiently (training will be provided) Drawing new plans/designs based on customer/client brief Surveying locations accurately in order to produce suitable designs for furniture to be installed Supporting the Dual Site Showroom Manager with ordering processes/liaising with our manufacturing colleagues in Germany and completion of technical drawings for customer/client projects Provide an effective kitchen after-sales service to clients/customers to maintain and enhance business reputation and secure repeat business Ensuring the showroom is maintained to high level of cleanliness Kitchen Designer requirements: At least 4 years previous experience with design in a luxury kitchen retail or showroom environment German kitchen experience preferred and desired Good customer service and sales experience with some evidence of sales achieved in previous roles Knowledge of design using CAD software Training on theproduct design systemwill also be provided Proactive with a desire to learn and develop in the role Strong attention to detail Ability to prioritise work and manage multiple tasks Good communication and presentation skills and IT literate Ability to work as part of a team and independently Personable, friendly and confident with a can do attitude Driving Licence Benefits: Commission based on sales (uncapped) Company pension (after three months) Discount scheme for hundreds of high street retailers 25 days holiday a year plus bank holidays Free hot drinks Opportunity for ongoing training and development Access to wellbeing services and an Employee Assistance Programme which provides access to 24/7 counselling and support helpline Designer Recruitment are acting as the employment agency in relation to this vacancy. TPBN1_UKTJ

Part-time position of total of 30 hours per week , covering MondaySunday between 11:00 am and 10:00 pm. Flexibility is required. Introduction The Whiteley Homes Trust vision Every employee is here to sustain a thriving community, with outstanding accommodation for older people of limited means and to develop and share our success, so older people can live happy and fulfilling lives. Your job is to make Whiteley the best place to age in Britain. Role Overview The Whiteley Homes Trust, the Trust, is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country.Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work. Established in 1917, the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments, and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rent properties within the village.. The Caretakers play a vital role in ensuring the Village remains safe, well maintained and welcoming for all who live, work and visit here. Reporting into the Senior Caretaker, the team is made up of suitably qualified and experienced individuals who are able to work autonomously with competence, care and sound judgement. They work collaboratively with colleagues across all Trust teams to provide a co ordinated, responsive and supportive service. As visible and approachable figures within the Village, Caretakers naturally attract attention from Villagers and visitors, and therefore must demonstrate exceptional people skills, strong customer care, and confidence in engaging with older people in a respectful and reassuring manner. Benefits of working for The Whiteley Homes Trust We value our employees and offer a generous package of benefits including: 33 days annual leave (including bank holidays), increasing by one day after each year of service up to maximum of 36 days (pro-rata for part time employees) Extra day of leave each year (Trust Day) for William Whiteley's birthday Opportunity to buy and sell annual leave Generous Company Pension scheme Healthcare Cash Plan Company Sick Pay Blue Light Card Discounts Life Assurance Employee Assistance Programme Free car parking on site We encourage all our employees to play their part in demonstrating our core values in their day to day work with colleagues and customers What you will be doing Key Responsibilities: Be a highly visible presence in the Village through security patrols, communications in Village Publications and attendance at key meetings relevant to the role. Be vigilant, responding quickly and correctly in a crisis, ensuring the appropriate support is in place to maintain Village safety and the safety of Villagers, visitors and employees. To be responsible for maintaining the security of buildings and contents of charity buildings and personal dwellings within the Village, as directed. Be responsible for CCTV in the village, including maintenance and monitoring, provide access to contractors out of hours, including audit, downloading and communication as required. Observe, monitor and report any incidents of concern in relation to security of people and property, Health and Safety or fire regulations. Record observations, assisting with identifying trends and proactively offering solutions within the remit of the role, seeking advice on best practice where appropriate. Carry out security patrols across the village daily. Work with onsite contractors and (other stakeholders as required) to ensure security processes are aligned and communicated with employees and residents as necessary. Transportation of residents Locking and unlocking of West Gate and all trust buildings as required. Manage parking in the village to ensure vehicles are parked appropriately and safely. Responsible for cash transfers across the village to the accounts department. Act as the fishing bailiff Liaising with Surrey Police and the local Council when required to maintain security in the village. To assist with all events, including venue preparation, clean up after the event ensuring the building is secure. Undertaking light maintenance and building checks on buildings and equipment as directed by the Head of Property and Head of Estates to support the team in delivering high-quality and timely services that support the Village. Maintaining the swimming pool in accordance with the manufacturers instructions. Training will be provided for the above task. Fire Marshall duties, including facilitating fire drills. Flexibility is required as you will be required to work weekends and bank holidays Work with the Estates team to ensure gritting is carried out across the Village ahead of expected cold weather General It is the duty of all employees to ensure that a safe working environment and safe working practices are always maintained. It is also the responsibility of the management team to ensure full compliance. Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department Foster a positive work environment by treating colleagues, clients, and stakeholders with respect and understanding Establish and maintain clear professional boundaries while ensuring effective communication and collaboration Demonstrate integrity, accountability, and consistency in all tasks and interactions Work effectively as part of a team, while also being self-motivated and capable of independent work. Ensures full compliance with all the Trusts Policies and Procedures To complete mandatory and job-related training as required You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are required to by law. Note: No Job description can cover every issue that may arise within the duties of the post at various times. The post holder will be expected to carry out any other duties from time to time that are broadly consistent with those in this document. Person specification Skills & Knowledge Required: Personable and approachable style. Ability to make and communicate difficult decisions as required. Excellent verbal and written communication. Maintaining accurate records. Resourcefulness and the ability to work on your own initiative as well as part of a team that spans several areas of the Trusts operations. A good understanding of Security issues demonstrable through work experience. Practical skills in order to provide a caretaking function. Desirable: The ability to use IT, including CCTV. An awareness of the law surrounding data protection. An understanding of H&S and fire regulations. A knowledge of pool maintenance and safety. Experience Experience in the provision of Security and or Caretaking Services. A good understanding and empathy with older people. Qualifications Required: Full Driver's license First Aid Certificate (or willingness to work towards). Fire marshal training (or willingness to work towards). Desirable: A relevant QCF to Level 3 in Security and/or Property Maintenance (or Willing to work towards) SIA license (or Willing to work towards) Pool Plant Operator Certificate (or Willing to work towards) Other information TWHT is committed to safeguarding and promoting the welfare of its employees and older people. We expect all our employees to be aware of their responsibility to protect employees and residents from abuse or harm. Successful applicants will be required to undergo a DBS check and provide proof of their right to work in the UK. TPBN1_UKTJ

Are you a motivated individual looking to kickstart your career in sales? Our client, a leading construction materials merchant and broker, is seeking a Junior Salesman to join their ambitious and fast-growing team. This role offers a unique opportunity for career progression to a Sales Executive position within a few months. Salary: £25,000 - £30,000 per annum, depending on experience Clear pathway to Sales Executive within 3-6 months Fuel expenses fully covered by the company The Role: The Junior Salesman will be responsible for a variety of tasks to support the sales team. Manage daily logistics and delivery schedules Conduct outbound cold calling for at least 4 hours each morning Travel to construction sites and offices to introduce the company Build and maintain relationships with site managers and decision-makers Visit customer offices to strengthen existing relationships Learn about the company's materials, supplier networks, and pricing Shadow senior sales staff to prepare for progression The Candidate: The ideal Junior Salesman will meet the following requirements: 1-3 years of sales experience Excellent communication skills, both on the phone and in person Essential: UK Driving Licence Ability to work in a small, dynamic team Highly motivated, ambitious, and target-driven The Package: The Junior Salesman will enjoy a comprehensive package including: Annual salary of £25,000 - £30,000, based on experience Commission structure based on net profit, approx £40k Company covers all fuel expenses Company workwear provided Direct access to business ownership and decision-making Opportunities for long-term career growth The client is a UK-based construction materials merchant and broker, known for its dynamic and expanding sales team. The company is founder-led and places a strong emphasis on career development and progression for its employees. This is a fantastic opportunity for a Junior Salesman to join a thriving company and advance quickly to a Sales Executive role. If you are ambitious, target-driven, and ready to take the next step in your sales career, we want to hear from you. If you have experience or interest in roles such as Sales Executive, Sales Representative, Account Manager, Business Development Executive, or Construction Sales Specialist, this Junior Salesman position could be the perfect fit for you. INDSLSCoburg Banks Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Experienced in customer service, being the first points of contact, its’ key you can provide a professional service to all our customers. The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner and be available for Weekend Shifts

A creative and strategic mindset with a passion for delivering unique and exceptional customer experiences.

Customer Service Advisor Based in East London Temporary 3 month contract Office based 08:00am till 17:00pm £14.

Customer Service Administrator. The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams.

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan.

This role involves providing exceptional customer care to consumers in the French markets affected by a specialised nutrition product recall. This is an excellent opportunity for someone with strong communication skills and a passion for delivering outstanding customer service. French Speaking Custo

Hybrid for London office* Main Purpose of Customer Service Advisor role: * Responding to English and German emails, answering English and German calls, * Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service /

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

Dutch-speaking Customer Service Advisors.

The ideal candidate will provide exceptional customer service and support to clients while using their strong commercial acumen to identify opportunities to enhance customer satisfaction and drive revenue. Participating in ongoing training and development to stay current on product knowledge and cus

German speaking Customer Service Advisor. Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a. If you're a customer-focused individual with fluent German language skills, we'd love to hear from you!.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

This position is essential for maintaining high standards in customer interactions and ensuring efficient management of customer queries and database updates. Strong commitment to providing excellent customer service to both internal and external customers. To apply for this Customer Services role i

You will help customers in many ways, take control of situations and find resolutions for your customers. About youYou will have experience working in a customer service role with the ability to handle customer complaints and problem-solve effectively. This will give you pride in your work, and you

Showing our customers, they’re valued by understanding their situation, keeping the conversation constructiveUsing detailed scripts to gather information from the call and apply logic to assess the best course of actionPushing for better by using resources available to offer the best customer serv

About youYou will have experience working in a customer service role with the ability to handle customer complaints and problem-solve effectively. You will help customers in many ways, take control of situations and find resolutions for your customers. Experience in a similar role is desirable as yo

If you love people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. Youll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service.

Customer Service Advisor - Full Time - Devizes, SN10 2AZ, United KingdomAre you experienced and passionate about Customer Service?At Aster you can share your enthusiasm and drive for Customer Service in our Contact Centre. You will help customers in many ways, take control of situations and find res

Position:GermanSpeakingCustomerServiceAdvisorWorkinghours:MondayFriday08:00am5pmLocation:EdinburghSalary:£24,800+£1,000Whowearelookingfor.

German Customer Service Advisor - 6-Month FTC Salary: £26,500 - £30,000 (DOE) Location: Southampton Working Pattern: Fully on-site Contract: 6-Month Contract Core Hours: 9:0. CCP are delighted to be working with a well-established and growing brand based in Romsey (Southampton), who are looking to

Customers contact us when accuracy and honest practical advice matter. Many of our customers are mid-project and needclear, technically sound guidance, not scripted responses. Were looking for atechnically minded Customer Service Advisor- some.

Company description:XPO TRANSPORT SOLUTIONS EUROPEJob description: Customer Service Advisor Gotham 12-month fixed-term contract Logistics done differently. Were looking to brin

Building positive working relationships with customers and internal teams. Processing customer orders accurately and efficiently across multiple communication channels. Maintaining accurate and up-to-date customer records.

Above all you will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and enjoy working as part of a team. We now have an exciting opportunity for a Customer Service Advisor/Administrator to join our repairs and maintenance team at L

Are you friendly, proactive and great with people? Looking for an immediate role where every day is different? We're recruiting a Customer Service Advisor to join a fantastic student accommodation site in Cambridge to cover on site across weekends. You'll be based at the property over the weekends a

WE'RE HIRING! Customer Service Superstars Needed - Chester. About the Role My client is one of the UK's leading names in the holiday-let scene - and as they head into their busiest season of the year, they're looking for three lively, resilient, customer-focused people to join their growing team. Wh

About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally worki

We have an exciting opportunity for a Metered Customer Service Advisor to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Yorkshire Water are currently recruiting a Metered Customer Service Advisor who wil

What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests w

Calling potential customers and turning conversations into sales Identifying customer needs and offering tailored solutions Promoting well-known client brands with confidence and enthusiasm Building strong customer relationships Working in a fast-paced, energetic sales environment Achieving (and exc

Excellent active listening skills, demonstrating a customer-focused approach and the ability to interpret customer requests Previous experience in customer service Strong organisational abilities and multitasking abilities. About The Role Customer Service Advisor Cirencester Permanent, 25 hours per

Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience suppo