Customer service home jobs in United Kingdom - Page 13

Flexible People Ltd are currently recruiting 7.5t Home delivery drivers for a well known client of ours, based in Greenford. This is a fantastic opportunity to work for a multi-national organization, with the potential for growth and opportunities. This role involves working with a Drivers Mate to deliver large goods to residential properties. The type of goods you will be delivering are TV's, flat pack furniture, gym equipment, white goods etc. Due to the weight of the products you are delivering you MUST be physically fit. The company offer the customer a 'room of choice' delivery, you will be fully trained on how to do this. Upon successful application, all new drivers are subject to a driving assessment and multiple choice highway code/tacho exam. This will then be followed the next day with a subsequent induction day. The company operate 7 days a week, you will be offered a 5 or 6 day rota. Weekend work will be involved. Shift timings are 06.00 start, shifts last roughly 8-10 hours. Pay rate - £19.56 per hour. There is an overtime rate of £22.97 per hour (applicable after 48 hours in the working week). After 12 weeks, you can be offered a contract directly with the company. Once you become a full time member of staff, you will be entitled to an award-winning range of benefits including- Free on-site parking Free confidential 24/7 GP service Hundreds of discounts (including retail, childcare + gym) Affordable loans & enhanced pension scheme Competitive annual salaries 24/7 employee support service for you (+ family) with access to free counselling and much more Our client will happily accept newly qualified drivers. Please note that drug tests can be carried out at anytime, at the clients discretion. A drug test will also be carried out at assessment. You must have a valid UK License, CPC and Digitacho, no more than 6 points on your driving license. No DD, DR or NI convictions. The right candidate will be: Reliable and organized Have good communication skills and a good level of customer service Be fit and healthy and able to lift heavy goods Have your own steel toe cap safety boots and a high vis vest Due to the high level of applications please only apply with your CV only and we will be in contact if you have been shortlisted for the position. TPBN1_UKTJ

JR301: Heat Pump & Ventilation Engineer Location: London & Home Counties Salary: £38,000 – £55,000 + company van + overtime + training Overview: First Military Recruitment is working in partnership with our reputable client who is seeking an Air Source Heat Pump & MVHR Service / Breakdown Engineer to join their team. This is a fantastic opportunity for an experienced engineer to work on both domestic and commercial systems across a varied portfolio including social housing, private, and commercial properties. The role offers excellent long-term stability, ongoing training, and clear progression opportunities. Duties and Responsibilities: Service and fault-find domestic and commercial air source heat pump (ASHP) systems Diagnose electrical, hydraulic, and refrigerant-related faults Check system flow rates, temperatures, and overall performance Work on associated equipment including buffer vessels, low loss headers, pump sets, and plate heat exchangers Service, inspect, and maintain MVHR units and ventilation systems Replace filters and check fans, controls, and condensate drainage Investigate airflow and system performance issues Complete service, maintenance, and breakdown reports accurately Follow RAMS and safe working procedures at all times Deliver high levels of customer service, particularly in occupied properties Liaise with internal teams regarding repair recommendations and required works Skills and Qualifications: Essential: NVQ Level 3 in Plumbing & Heating (or equivalent) F-Gas Category 1 G3 Unvented Hot Water qualification Heat pump training (manufacturer or accredited) Strong electrical fault-finding skills Experience with wet heating systems Full UK driving licence Desirable: MCS experience BPEC or City & Guilds Heat Pump qualifications MVHR manufacturer training (e.g. Nuaire, Vent-Axia, Zehnder) Commercial plant room experience Experience with BMS fault interrogation

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. Home Palace: Hampton Court Palace Status: Established/Permanent Salary: £28,909 per annum Days/Hours of work: Full time, average 36 hours per week (5 days out of 7 per week, including occasional weekends) About the role and about you We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. To find out more, please visit our strategy page found on our website. Hampton Court Palace’s world-famous gardens include 60 acres of spectacular formal gardens and 750 acres (304 hectares) of parkland, all set within a loop of the River Thames. Our gardens are home to the world's oldest puzzle maze, a record-breaking grape vine, three National Plant Collections, and over one million flowering bulbs in the Wilderness. The role of Gardener is to provide a high standard of horticultural maintenance in the gardens and landscapes belonging to HRP. This includes maintaining a safe working environment, engaging with visitors and helping or guiding others in the team when required. A Gardener for HRP would have an interest in historic gardens and be dedicated to their sympathetic upkeep and interpretation to the wider public, delivering a customer service in keeping with our royal standard at all times. We are looking for someone with creative flair and an eye for detail to work primarily in our formal ‘South’ gardens. They should have knowledge of a wide range of plants, formal garden features and other planting styles, experience using a range of horticultural machinery and equipment, always prioritising safe working practices. In addition, they should be confident working independently or as a team and have experience of this ideally within a public garden. An interest in sustainable gardening in a historic setting is desirable. In addition to demonstrable professional horticultural gardening experience, you will also hold a recognised horticultural qualification at RHS Level 2 or equivalent. A NPTC spraying certificate and driver’s licence are both desirable but not essential. Closing Date: Sunday 3rd May 2026 Expected Interview Date: w/c 18th May 2026 Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. We are also committed to high quality Safeguarding practices and to ensure everyone is kept safe in our palaces. We have procedures in place to ensure this commitment is delivered and will deal firmly and swiftly with anyone representing our charity who does not meet our required standards You may have experience of the following: Gardener, Estate Gardener, Historic Gardens Gardener, Formal Gardens Gardener, Horticultural Gardener, Parkland Gardener, Public Garden Gardener, Assistant Gardener, Skilled Gardener, Amenity Gardener, Heritage Gardener, Botanical Gardener, Garden Maintenance Technician, Landscape Gardener (Heritage), Grounds Gardener, Grounds Maintenance Gardener, Garden Operative, Garden Technician. REF-(Apply online only)

Daley Recruitment are seeking Van Driver's for a removals companies based in the Feltham for temp to perm positions. Role: Commercial and Residential removals and clearances Pay: From £13.50 per hour Shifts: Shifts available Monday to Sunday, day and night, early and late Hours: 8 - 12 hour shifts per shift , Minimum of 8 hours pay per shift What we’re looking for from Van Removal Drivers: • Previous experience in home and office removals - Excellent customer service and teamwork skills - Physically fit and reliable - Full UK driving licence - Good knowledge of packing, lifting, and handling items carefully Duties include: - Loading and unloading vehicles safely and efficiently - Packing and unpacking household or office items - Driving to and from job locations - Communicating politely and clearly with clients - Working closely with a team to ensure smooth operations Skills Required Removals Keywords Removals

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Bar Manager to work with us in London. Key Responsibilities: Leading a small team of bar or pub staff Ensuring that the front-of-house is fully staffed, particularly during peak times Meeting sales and profitability targets Creating a welcoming environment for customers Ensuring consistent, high quality beverages are served to customers Dealing with customer feedback and providing adequate solutions to customer complaints Creating a positive work environment for staff and encouraging their career development Monitoring inventory of beverages to ensure adequate stock Overseeing the cleanliness of staff and the physical bar area and paying attention to possible health hazards and regulation violations Our Ideal Candidate: • We are looking for candidates who are super passionate about all things cocktails What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Title: Income Recovery and EnforcementOfficer Contract Type: Permanent,FT, 35 hours Salary: From £34,381 per annum (Londonweighted salary) or £30,386 per annum (Regional salary) Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location(hybrid working) Closing Date: 11 th May 2026 Interview Dates: 18 th May 2026 Start Date: 22 nd June 2026 Please click here for the role profile (Role Profile - please note that for advertising purposes the role is known asIncome Recovery and Enforcement Officerbut within the business the role is known asRecovery and Enforcement Lead) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated . Join our Income Management Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, youll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. Youll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where youll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Qs ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required . Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please visit our career page to reach out to us. About L&Q: Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times , and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger and theyre at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations. Click here to find out more about L&Q and why you should join us! TPBN1_UKTJ

Neighbourhood Housing Lead – East London Temporary - 12 weeks Starting Salary: £20.58 per hour - equivalent to £ 37,451 per annum Working Pattern: Monday – Friday - 09:00 - 17:00 Working Location: Newham East London Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role - As the Neighbourhood Housing Lead, you’ll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents., • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in., • You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes. What you'll bring: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents., • You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents., • You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents., • You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines., • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential., • Have demonstrable experience in a similar role., • Have a valid licence and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. If you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity

A well-established and award-winning UK travel specialist is seeking an experienced North America Travel Expert to join its tailor-made sales team. This is an exciting opportunity for someone passionate about North America, who enjoys designing bespoke, high-quality travel experiences and delivering exceptional customer service. You will be joining a supportive, sociable, and ambitious travel company known for its strong culture, excellent staff retention, and commitment to destination expertise. Role Overview As a North America Travel Expert, you will act as the primary point of contact for clients from enquiry through to return from travel. Using your destination knowledge and travel experience, you will design and sell tailor-made and group holidays across North America. You will be responsible for creating inspiring itineraries that exceed client expectations, turning enquiries into bookings and delivering a seamless customer journey. Key Responsibilities Handle tailor-made and group travel enquiries via phone, email, and occasional face-to-face events Design and cost bespoke holiday itineraries tailored to client needs and budgets Manage the full sales process from initial enquiry through to booking confirmation and travel completion Book flights, accommodation, excursions, and transport with global suppliers and partners Ensure accuracy of supplier confirmations and all booking details Take full ownership of bookings including documentation and after-sales care Deliver excellent customer service and achieve sales targets and KPIs Maintain and develop destination and product knowledge through training and research Participate in educational trips to North America to gain first-hand experience Collaborate with colleagues and support shared workload during busy periods Contribute to marketing and product development through feedback, trip reports, and content ideas Requirements Essential: Experience in travel sales, ideally in tailor-made or group travel Strong knowledge and passion for North America (first-hand travel experience preferred) Excellent written and verbal communication skills Strong customer service focus with the ability to build rapport quickly Target-driven and commercially aware Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Resilient, proactive, and solution-focused approach to salesDesirable: Experience using travel booking systems or CRM platforms Previous experience working towards sales targets Additional destination knowledge of Latin America Package & Benefits Competitive basic salary + uncapped commission + performance bonus 28 days annual leave (including bank holidays, increasing with service) Hybrid working model (3 days office / 2 days home) Standard working hours: Monday-Friday, 9:00am-5:30pm (1-hour lunch) Occasional Saturday work with time off in lieu Regular educational trips to North America How to Apply If you have a passion for North America, strong travel sales experience, and a desire to create unforgettable journeys for clients, please submit your CV and a short cover letter online outlining your suitability for the role

Sales Administrator - with Construction experience Hybrid (3 days office / 2 days home) The Role Our client is looking for a motivated and organised Sales Administrator with experience in the construction/building supply industry to support our sales team with administration, customer communication, and order processing. This is a varied role ideal for someone who enjoys working across sales, marketing, and operations in a fast-paced environment. Key Responsibilities Support day-to-day sales operations and administration Prepare quotations, reports, and sales materials Handle customer enquiries and process orders Maintain accurate customer and sales records Coordinate with internal teams to ensure smooth order fulfilment Assist with LinkedIn updates and company communications Provide general office and sales support Requirements 1–3 years’ experience in sales support or customer service Experience in construction/building supply Understanding of B2B sales processes Strong organisational and communication skills Comfortable with admin systems and multitasking Proactive, detail-oriented, and eager to learn Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Warranty Executive – Volkswagen Dartford Want to be the best you can be? It's what drives us too. Working in our aftersales department as a Warranty Executive you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle-to-work scheme, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We’re open to flexible working options – just ask What you’ll do day to day • Preparing all warranty claims for submission to manufacturer for payment, • Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment., • Ensuring all documentation falls in line with manufacturer guidelines., • Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups., • Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing., • Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct., • Maintaining high standards of control over displaced material returned to manufacturer, • Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims. Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. • Customer awareness., • Ability to work to deadlines and targets., • Strong teamwork skills., • Confident and professional communication skills., • Full driving licence. We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team

Overview We are seeking an experienced Resident Liaison Officer (RLO) to join a project based in Kidbrooke, London. This is a part-time position, working 3 days per week, ideal for someone with strong communication skills and previous experience working on residential construction or refurbishment schemes. You will act as the key point of contact between residents, site teams, and stakeholders, ensuring clear communication and a smooth delivery of works with minimal disruption. Key Responsibilities • Act as the main point of contact for residents throughout the project, • Build and maintain positive relationships with residents and stakeholders, • Communicate upcoming works, timelines, and any disruptions, • Manage and resolve resident queries, complaints, and concerns efficiently, • Carry out resident consultations, home visits, and regular updates, • Support the site team with access arrangements and scheduling, • Maintain accurate records of all communications and interactions, • Ensure a high level of customer service is delivered at all times Requirements • Proven experience as a Resident Liaison Officer within construction or social housing, • Strong communication and interpersonal skills, • Ability to manage difficult conversations and resolve issues professionally, • Well-organised with good administrative skills, • Experience working on refurbishment or regeneration projects (desirable), • Full UK driving licence (preferred but not essential) What’s on Offer • Part-time role (3 days per week) offering flexibility, • Opportunity to work on a well-established project in Kidbrooke, • Competitive day rate / hourly rate (DOE)

Care First Recruitment Ltd are looking for the following experience staff: ** Housing Officers,Benefits Officers, Specialist Housing Officers andSenior Housing Benefit Officers. We require various candidates for each role, as we have a number of vacancies across various London Boroughs. Please note: we can ONLY consider candidates with previous experience working for Councils/Local Authorities. Job de scrip tion: (please note JD is generic as it encompasses all the roles listed above). Providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community This role requires in-depth knowledge of housing legislation, welfare benefits, and adult and childrens social care This is a specialist role that works closely with homelessness, and officers work in a wide range of situations, but mainly in preventing homelessness with single people and families at risk To contribute to the provision of high performing customer centred financial assessment service as one of a team delivering financial assistance towards the rent, Council Tax, and social care cost of a large number of households, including some of the most vulnerable residents in the Borough against a background of ever-changing regulations and guidance Requirements: Previous experience working in a similar role, preferably within housing options, homelessness prevention, or social housing Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, the Children Act, the Care Act, and the Welfare Reform Act. Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner Good organisational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines Educated in a relevant area of study at NVQ Level 4 or equivalent Experience providing an effective service to members of the public Experience working alongside vulnerable customers Role expectations: Build relationships with those at risk within the community, support them and offer realistic housing options advice to prevent homelessness Develop, update review, and implement Personalised Housing Plans for customers Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options Responsibility for undertaking any revision to entitlement/contribution for Housing Benefit, Council Tax Support including more complex calculations in respect of self-employed, students, etc. Make decisions on and implement Housing Benefit/Council Tax Support backdating requests Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery Work with Finance and Housing and External Partners including the Department for Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations Occasional work outside of regular working hours, in response to emergency situations Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed Attend Meetings: Participate in team meetings, case conferences, and relevant training sessions to stay updated on changes in housing legislation, policies, and procedures About you: The successful 'Benefits and Housing Needs Officer will have: Extensive current knowledge and understanding relevant benefits legislation. Become quickly familiar with Local Authority policies, principles and procedures Substantial practical experience of Housing Benefit/Council Tax Benefit/Support assessment work in a back-office environment Experience of using a PC to update records and extract information. Willingness and ability to use and develop further new skills, to download data and to manipulate it into usable formats At least 2-3 years' experience in a similar role Please note that some Local Authorities and the nature of each individual post may require the candidate to hold an Enhanced DBS, and to be uploaded in the Update Service system. If you do not already possess an Enhanced DBS then you can still apply for this position as one may not be necessary for some clients, but having one may allow you to access more opportunities. You can obtain one through our agency at the time of registration or at a later period. The 'Benefits and Housing Needs Officer role is typically office based, with an average of 35-hour working week. Depending on the client or Local Authority hybrid work may be available, it all depends on the needs of the department, etc. and, if agreed, a hybrid schedule usually applies after all inductions have been completed at the office for a month-long period. To work from home the candidate is expected to have unlimited broadband, and access to a laptop or computer (depending on the L/A or client they may provide laptops where required). This advert covers main role requirements, and depending on the client and seniority of the role there may be additional tasks. Job Type: Temp Contract length: 3 months (may be extended in most cases) Salary: £17.00-£30.00 per hour (depending on the role, seniority and location/client) Expected hours: 35 per week Schedule: Monday to Friday Ability to Commute: London (required) Work Location: In person (hybrid option depends on the L/A) Essentials: Very good levels of Literacy Able to understand and follow instructions & policies Able to use initiative Excellent organisational skills Good written/verbal communication skills Able to work as part of a team A non-discriminatory approach You are required to have a minimum of 2 years' experience working for a Local Authority. If you may not have worked with a Local Authority before, but you have experience working with Housing Association or a main Charity, please call our office landline (no. provided) for a phone consultation before applying. Thank you For most roles you will need either a Basic or and Enhanced DBS (checks by the Disclosure and Barring Service). Experience: Property Management: 2 years (required) Customer service: 2 years (required) Licence/Certification: Enhanced DBS certificate (required) TPBN1_UKTJ

Become a DMN Logistics Inspector/Driver DMN Logistics are one of the UKs leading independent vehicle collection and inspection companies Due to ongoing growth we require FULL TIME self-employed driver contractors basedacross England ato join our expanding network across the UK . Home based you will start as a Self-Employed Vehicle Collection and Delivery Driver You will collect and deliver vehicles across the UK. You will be required to plan your own travel between drop off and collections by utilising public transport or through the resource of our network of drivers Following a successful probationary period, you will be up-skilled to be a Corporate Handover Driver and ultimately trained to join our Inspections team working on blue chip accounts as an Inspector/Driver enjoying the additional benefits associated with the role Experience is not essential as full training will be given, you must have good customer service skills, a working knowledge of vehicles and have a professional can-do attitude To apply applicants must have A full UK driving licence, held for at least 5 years and with no more than 6 penalty points and no major endorsements such as : CD, IN, DR, DD, TT99 You MUST be over 30 years old to meet insurance requirements You MUST have Off-road parking i.e. driveway or allocated parking at your address, not another address. Not on the road. Driving Licence must show current address The Benefits Competitive remuneration / weekly pay Inspection Fee: an industry leading £17.50 per inspection on top of movement job price when fully trained The latest technology enabling you to work smart Fuel cards & Trade plates provided Full training with ongoing progression Fully supported by our driver support team whilst out on the road Job Type: Self Employed regular work available from Monday Friday. We are only looking for drivers available Monday to Friday. Job Types: Full-time, Permanent Salary: £380 - £675 per week TPBN1_UKTJ

We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets £20,009.60 per annum, working 26 hours per week. 2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention. Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required. What you'll do: Building supportive, trusting relationships with customers and creating a positive atmosphere Working proactively with other members of the team to handle the service caseload and administrative responsibilities Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene Assisting in the recording and reporting of customer incidents Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues Involving customers in the design, development and delivery of the service Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager Being responsible for the handover of key information between shifts Adhering to all other Look Ahead's policies and procedures Engaging in learning and development activity to increase knowledge and skills Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Please see our website for the full job description. TPBN1_UKTJ

Luxury Customer Care Consultant Charlton, South East London £27,000 per annum Hybrid Working (after training) Love fashion? Passionate about delivering a premium customer experience? We're hiring on behalf of a prestigious international multi-brand retailer, and this is your chance to join a fast-paced, luxury customer care team supporting both online and in-store experiences. The Role As a Luxury Customer Care Consultant, you'll be at the heart of the customer journey-delivering exceptional service while driving sales and brand experience. You will: Deliver a high-end, personalised customer experience Process orders and returns accurately within SLAs Provide expert product advice and styling support Identify opportunities to upsell and maximise sales Work closely with internal teams to resolve customer queries Manage your workload in a busy, target-driven environmentWhat We're Looking For Previous customer service experience (retail or contact centre ideal) A genuine passion for fashion and trends Confident communicator with a positive, engaging style Strong problem-solving skills Ability to work under pressure and meet KPIs A team player with a proactive mindsetWhat's in It for You £27,000 salary Ongoing role with permanent opportunities Weekly pay Hybrid working (60% office / 40% home after training) Modern offices in Charlton Full training + career progression Benefits including 24/7 GP access, retail & gym discountsHours & Shifts 37.5 hours per week 5 out of 7 days Shifts between 8:30am - 9:30pm Mainly PM shifts (1pm - 9:30pm) 1 in 3 weekends requiredReady to apply? If you're passionate about fashion and love delivering standout customer experiences, we want to hear from you! Apply now or message us directly to find out more S07 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Assistant Hospitality Manager - GTech Community Stadium, Brentford FC Full-Time / Permanent £40,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a hands on Assistant Hospitality Manager to join our passionate and dedicated team at Brentford GTech Community Stadium, a state-of-the-art conference and events venue and home of Brentford Football Club. In this exciting Assistant Hospitality Manager role you will play a key role in supporting with the catering operation on-site at this buzzing stadium across hospitality lounges on matchdays, and the planning and delivery of Conference and Events (C&E) business on non-matchdays. As Assistant Hospitality Manager you will ensure that all aspects of the lounge and C&E operation are delivered in a quality, customer focused manor combining attention to detail and experience excellence whilst striving to exceed guest expectations. This is an amazing opportunity for a food and beverage professional, who loves to share and absorb knowledge. If this sounds like you we can't wait to hear from you! We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Hospitality Manager • The role Working closely with the Head of Hospitality to deliver and plan hospitality focused events for match days, conferences, and events. Facilitating day to day operations, ensuring that we are striving to exceed client and guest expectations. Management of all allocated C&E events as required and rostered, ensuring operational P&L and system paperwork is completed (e.g UBEYA, RTS, POS). Overseeing and delivering the set up of all match day hospitality lounges, including management of variable team and hands on delivery within a Hospitality lounge for all home games. Inspiring your team members as an ambassador for the business, delivering exceptional service to our clients and guests. Supporting the wider events team handling the development of our people to ensure we have the right people in the right roles Driving innovation across products, customer journey, food/market trends, competitor analysis Creating SOP's for all event deliverables Ensuring allergies and specific dietary requirements are held as a priority when liaising with kitchen and staff are briefed accordingly Maintaining and developing key relationships with both internal and external clients and co-workers alike What we're looking for Previous experience working in a hands on conference and events focused hospitality role within luxury hotel or venue. A real people person with strong leadership qualities - an excellent communicator with previous experience in managing multiple team members. Positive and passionate focus on food - a natural flare for hospitality. Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems. Credible, champions and grows guest and client relationships. Standards and quality driven hands on management style. Effective team player, with a "can-do" attitude. Assertive, calm, works well under pressure. Motivated by a passion and desire for quality and great service delivery that add to the guest experience. A background in stadium or event catering is a bonus! Personal circumstances must allow working flexible hours to align with stadia activity. What you'll get in return: Competitive salary with discretionary bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. TPBN1_UKCT

Commercial Gas Engineer £50k-£55k Basic Salary + Door to Door + Company Van + Pension + Private Healthcare + Benefits Location:- London, M25 and Home Counties Are you an experienced Heating Engineer looking for a stable role with a long-standing, reputable company? My client are a well-established heating specialist with over 45 years of industry success, and are now looking to add a skilled Commercial Heating Engineer to their growing team. This is a fantastic opportunity for someone who enjoys working independently, takes pride in delivering high-quality work, and wants the support of a friendly, experienced engineering team behind them. What You'll Be Doing Fault-finding, servicing and repairing commercial heating systems and appliances. Working across multiple commercial sites throughout the London / M25 region (early starts may be required). Sites include Hotels, Schools, MOD, Offices etc. Monday-Friday schedule with participation in a rotating weekend emergency call-out rota of 1 in 6. Working independently with support available whenever needed. What We Offer £50k-£55k Basic Salary + Overtime Paid Door to Door Private Healthcare Pension 28 Days Holiday Company van, phone, fuel card, power tools and gas analyser Long-term job security with a respected, established business Opportunities to develop and grow your skillset What We're Looking For NVQ Level 2 or 3 in Plumbing & Heating preferred Gas Safe registered (domestic & commercial) - CODNCO1 Changeover, ICPN1, CIGA1, CDGA1, CORT1, TPCP1a etc. Minimum 2 years' industry experience Excellent customer service and communication skills Hard-working, motivated, and committed to high-quality workmanship Full UK driving licence Professional and presentable To apply for this role, please forward your CV to Mike Prew at Alecto Recruitment or give us a call in strict confidence. We thank all applicants who respond, but only those shortlisted will be contacted. Heating Engineer, Gas Engineer, Commercial Gas, Combustion, Heating, Gas Safe Registered, Boiler Service, LPG, Natural Gas, Commercial Gas Engineer, Burner, HVAC, Commercial Plant Room, Boiler Plant, Mechanical Plant - INDG TPBN1_UKTJ

Driver & Loader – Waste Collections & Clearances Location: Waltham Cross Company: Waste King Ltd Job Type: Full-time, Permanent Salary: £28,600 per annum Join a Leading Name in Waste & Recycling Do you enjoy working independently, being on the road, and staying active? We’re looking for a Driver & Loader to join our growing team. You’ll be provided with a modern company van that you can take home, along with everything you need to do the job safely and professionally — including a fuel card, PPE, mobile phone, and equipment. Full onboarding and training will be provided by one of our experienced drivers, ensuring you’re confident in both the role and the way we work. Waste King is a specialist waste and recycling company with over 18 years’ industry experience. Based in Hertfordshire and employing 35+ local team members, we’re proud of our reputation for outstanding customer service and environmental responsibility. Now, due to continued growth, we’re expanding our driving team. The Role As a Driver & Loader, you will be responsible for: • Delivering outstanding customer service on every job - Driving, maintaining, and keeping your vehicle clean and presentable - Lifting and loading a variety of waste streams into company vehicles - Using a handheld PDA to receive jobs and complete digital worksheets - Communicating clearly with the office team and providing accurate updates - Completing daily vehicle walk around checks and reporting defects promptly You’ll receive full in-house training and ongoing support to help you succeed. What We’re Looking For We’re looking for someone who: • Holds a valid UK driving licence with no major endorsements - Has good communication skills and a positive attitude - Has a safe place to park a company vehicle overnight - Is reliable and self-motivated Previous driving or waste industry experience is preferred but not essential — the right attitude and willingness to learn are what matter most. What We Offer • Secure, full-time employment - Company vehicle kept at home – save on daily commuting costs - Full training and structured onboarding - Supportive, friendly team environment - 28 days’ holiday - Company pension scheme - Opportunities for progression within a growing business Apply Now If you’re ready to join a fast-growing company and play a practical role in making a real impact in the waste and recycling industry, we’d love to hear from you

Branch Manager Outskirts of New Malden £45,000 + bonus + benefits + company car + phone + 25 days holiday + bank holidays Lloyd Recruitment Services are pleased to be working with a growing and well-established home improvement business who are looking for a hands-on Branch Manager to take the lead in a busy, fast-paced environment. This is a great opportunity for someone who enjoys being at the centre of operations, leading a small team, dealing with customers, and keeping everything running smoothly day to day. If you are someone who likes variety, takes ownership, and isn't afraid to roll up your sleeves, then this is the role for you. This is ideal for someone currently in a supervisory or management role who wants more ownership and the chance to make a real impact. Branch Manager Key Responsibilities Lead and manage a small branch team Oversee day-to-day branch operations and workflow Handle customer enquiries and support sales activity Manage incoming calls, emails, and general communications Coordinate installation schedules and job planning Provide face-to-face customer support when required Monitor and check incoming deliveries (quantities and condition) Support stock handling and general goods-in processes Assist with hands-on operational tasks as needed Maintain high standards of service, organisation, and efficiency Support the team to meet performance and service targetsBranch Manager Essential Skills & Experience Previous experience in a supervisory or management role Strong background in sales and customer service Proven ability to lead, motivate, and support a team Excellent communication skills (written and verbal) Strong organisational and time management skills Ability to manage multiple tasks in a busy environment Confident handling customer and supplier interactions IT literate (email, systems, and basic Microsoft Office) Strong attention to detail and accuracy Full UK driving licence Comfortable with a hands-on, operational role when requiredDesirable The business operates within the home improvement and exterior solutions sector, so an interest or background in construction, trade, or similar environments would be a real advantage. Extra Information: Refer a friend and earn up to £500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer

Plumbing Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. This role involves working in private residential properties to identify, diagnose, and carry out repairs on a wide range of plumbing-related issues within domestic settings. Here is a short breakdown of the offering: The Package: Basic Salary: £40,720 - £44,120 (dependent upon experience) + £3000 guaranteed bonus in your first year! 40 hours per week, with annualised hours (less in summer, more in winter – consistent pay all year round!) Overtime available 33 days’ holiday (including BHs) with the option to buy, sell or carry over up to a week Sick Pay & Maternity/Paternity Pay Company van, fuel card, tools, uniform & PPE provided Fantastic pension with income protection cover Access to a private, award-winning training centre & field coaches to support your growth Up to £2,500 Smart Tech & Home Improvement salary sacrifice scheme (IKEA, Currys) A supportive team where you’ll be recognised and rewarded Clear progression opportunities About You: Level 2 in Plumbing (if successful, copies of your certificates must be provided) 1st and 2nd fix plumbing experience Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills If you are interested in joining a growing business at an exciting time, you can reply directly below or send your CV to (url removed) or call me on (phone number removed) for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Part Time Junior Product Executive Required for this niche tour operator based in South West London. As a Junior Product Executive you will support the Product Manager with the day-to-day running and development of our product portfolio. You'll help manage supplier relationships, act as a key point of contact for product queries, and work closely with Sales, Marketing and Client Care to keep information accurate and up to date. This is a great opportunity for someone looking to grow their product career in travel, with plenty of guidance, training and exposure to commercial decision-making. You'll bring strong interpersonal skills, a proactive approach and great attention to detail. You'll be comfortable building relationships while learning how to balance supplier needs, customer expectations and business goals. Provide day-to-day support to the sales team with product queries, tools and supplier training coordination. Support Client Care by liaising with suppliers and gathering information needed for clients. Use feedback from complaints to help improve our customer service and reduce repeat issues. Marketing and Website Management ,Collaborate with the marketing team to ensure the website remains accurate and current and support with marketing campaigns and brochure content. Update hotel, excursion and itinerary content in the system, ensuring images and details are correctly loaded. Product Development and Innovation ,Assist with competitor analysis and market research, helping to keep our product positioning up to date. Operational and Safety Responsibilities - Assist with arranging staff fam trips and coordinating details with suppliers. Help maintain up-to-date health and safety information for products, supporting audits and reviews as required. - Monitor FCDO Travel Advice and flag changes promptly to the relevant stakeholders. Provide support on operational matters arising from situations in-destination, escalating appropriately. Company Representation, Represent the company at trade shows, evening functions, road shows, training sessions and external meetings. Partnership Management - Support day-to-day communication with Suppliers and DMCs, logging and following up on queries. Assist and monitor with offers and trends from suppliers. Help monitor sales, feedback, and opportunities to the Product Manager. About You You're the perfect fit if you Highly organised, with great attention to detail and a willingness to learn A confident communicator in both written and spoken English The role is offered on a hybrid basis, (Two days in Head Office) This enables the team to be together for collaboration and support, there is a bright and vibrant atmosphere in the office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 24 per week. Three days with 9am - 5:30pm shifts or with less hours across more days, always with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Interested please apply here or email (url removed)

VAN DRIVERS REQUIRED FOR HOME DELIVERY, LOW NUMBER OF DELIVERIES CUSTOMER FOCUS FULL TIME REGULAR WORK FROM SUNDAY TO THURSDAY OR TUESDAY TO SATURDAY IMMEDIATE STARTS AND SHIFTS PLANNED TWO WEEKS IN ADVANCE Staffline is recruiting for van delivery drivers to start working immediately for our client based in Croydon, South London. PAYE rate for the role is £14.85 per hour Van and fuel provided! We are delighted to offer regular ongoing work and all shifts are between 05:00 - 13:00 for Days and 13:00 and 22:00 for Afternoons, from Sunday to Thursday or from Tuesday to Saturday. Successful candidates must be able to work at least one weekend day per week. Opportunities to work additional shifts. Part time weekend drivers are welcome to apply. Paid inductions and training, real temp - perm opportunities for those wanting to work direct for our clients. It is a legal requirement that candidates must be at least 18 years or over and have held a full manual driving license for at least 12 months (with no more than 6 points on your license). We'll ask you to complete an online driving risk assessment as part of your interview. Your Time at Work As a van driver, you'll join a new team to assist the client strive for greater heights for their customers. From the local fulfilment centre, you'll be part of a team that aims to give customers more choice with same day delivery, putting the customer at the heart of their Fast-Track network. This role is not about the numbers of parcels it's the quality of service you give when delivering your time allocated delivery. As a Van Driver, you'll be: - Loading your own van with the help of the warehouse team, so you'll know where everything is. - Deliver up to 25 drops per shift in a set area, using the technology to guide and help you on your drops. - You'll be the face of the final delivery mile, demonstrating care of the customers purchase right to their door. Being a retail operation, our client delivers all year round and will provide each driver with a long-term ongoing assignment. In return for your commitment, we can offer guaranteed shifts and start times that suit you. Our Perfect Worker As a Van Driver, you will have - - A full UK/EU manual driving licence for at least the past 12 months - No more than 6 points - Be over the age of 18 - Be of smart appearance with experience of great customer service - Multi drop driving experience Key Information and Benefits - Shift blocks during the day: Sunday to Thursday or from Tuesday to Saturday from 1PM to 10PM - On-Site support from the team - Weekly pay - Long term regular work - Full training support for 2 weeks Job Ref - D1ARBR Follow our Driving Facebook page and click on Like (url removed)/ About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment

Position: Supply Chain Coordinator Location: Dartford Salary: £28,000 - £32,000 Our client, a well-established international organisation are seeking a Supply Chain Coordinator to join their UK operations. The business plays a key role in the distribution and coordination of goods through its supply network, working closely with suppliers and partners connected to major UK ports. The role sits within a busy operational environment, supporting the flow of products from supply through to delivery, and ensuring smooth coordination between internal teams, customers, and external logistics partners. Job Overview Managing end-to-end customer order processing, ensuring timely and accurate fulfilment from order receipt through to delivery and invoicing. Ensuring continuous communication of product availability and lead times between Customer Service, Transport, Warehouse, Expediting, and Procurement teams. Processing orders including non-available items, raising purchase orders for stock and suppliers/subcontractors where required. Maintaining and updating ETA information for incoming purchase orders and supporting order fulfilment planning. Initiating customer deliveries by communicating requirements to dispatch or external service providers. Coordinating shipment processing, including allocation of charges, printing pick lists, scanning delivery notes, and creating invoices for completed orders. Liaising with Customer Service to provide accurate and timely updates on order status, including delays, charges, and availability. Providing warehouse teams with complete and up-to-date delivery instructions, including timing and location. Tracking quotes and orders with "Awaiting approval" status and ensuring timely follow-up. Preparing cost and pricing information to support final invoicing of services performed. Maintaining control reports, system updates, and accurate documentation across all order processes. Supporting other departments with stock and purchase order requirements as needed. Ensuring systems are accurately updated at all times, including order status, charges, and delivery milestones. Acting as a central coordination point for operational communication across departments. Any other duties as required by management within reasonable scope. Job Requirements Previous experience in supply chain, logistics coordination, warehouse operations, or order management role. Experience working in a fast-paced operational or logistics environment (warehouse / supply chain / distribution preferred). Strong organisational skills with the ability to manage multiple orders and priorities simultaneously. Excellent communication skills with the ability to work across multiple departments and stakeholders. Strong problem-solving ability with a proactive approach to operational issues. Good IT skills, including confident use of Excel and order management systems. Experience working in a multinational or cross-functional environment (beneficial). Knowledge of supply chain, procurement, or logistics processes (beneficial). Ability to travel if required and maintain valid passport. Salary & Benefits £28,000 - £32,000 (Depending on Experience) Full-time, permanent, Monday-Friday (08:30 - 4:30) Office based but with a possibility of one day working from home 25 days holiday plus bank holiday. Option to buy and sell 5 days holiday. Training & Certification OpportunitiesBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Client Local Authority in Barking Job Title Senior Trading Standards Officer Pay Rate £23.44 an hour PAYE/£30.40 an hour UMBRELLA Hours 35 Hours a week (09:00:AM - 05:00:PM). Weekend work may be required Duration Initial 10 Month Contract Location Hybrid- 3-4 days office based a week from Barking Town Hall and various locations within the area. ALL APPLICANTS MUST HAVE UK LICENSE AND OWN VEHICLE Description DUTIES: To carry out inspection of all risk categories of commercial premises under trading standards and local government legislation. React to breaches of legislation by devising and implementing enforcement strategies under the Council's Enforcement Policy. This may include serving written warnings and statutory notices, preparing witness statements, and presenting evidence in Court and at Tribunals. To follow up and make revisits where informal or formal action has been taken. Investigate, analyse and determine an enforcement approach to consumer complaints and other criminal referrals assigned. To produce letter or report to businesses on the results of all inspections carried out. Act as Home / Primary Authority Liaison Officer for businesses in the Borough. Act as the service's specialist Officer on tobacco control work and as Lead Officer on tobacco-related initiatives with internal and external stakeholders. To assess the impact on the Community and the Council of new developments in the specialist areas including changes in legislation, codes of practice and guidance issued to local authorities and propose changes in Council procedures resulting from them. To support the Team Leader on the operational delivery of team requirements, as well as achieve the overall aims and objectives of the team and the service. Keep up to date on legislative and best practice changes and ensure these are implemented successfully by the team. Provide expert advice and guidance to staff, management, elected members, businesses in the community and external organisations as required. Lead on and participate in educational work and publicity campaigns within the service remit in general terms in order to support the community and businesses. Represent Trading Standards at internal and external forums where necessary. To support the Team Leader to ensure that the trading standards team delivers good customer service, meeting the Council's standards, ensuring fairness and accessibility. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are delighted to be recruiting this fixed term contract position to cover an internal secondment. In the role of Community Investment Lead (known internally as Place Investment & Partnerships Lead), you will ensure effective development and delivery of Local Place Plans that support the delivery of Orbit’s Thriving Community strategy and targets, as well as meeting Orbit’s mission and aspiration to lead in building thriving and empowered communities. This role requires access to your own vehicle and willingness to travel, and will be an agile working role based out of our Erith office. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead on planning, coordinating and overseeing delivery of local activity within a defined geographical area of responsibility working alongside colleagues on a taskforce approach to tackle identified issues. Using data and working with customers, local partners and Orbit teams to co-design and commission projects to meet identified need, managing local contract delivery. Support the delivery of Orbits Community Hubs working closely with The Community Hub Team including coordination and reporting of impact on projects and activities within the defined area. Managing the local customer journey into support through the work of the team, providing Information Advice and Guidance (IAG), supporting tenancy sustainment including the support to vulnerable customers and referrals into Better Days and external services. To lead, coach and develop team members, driving high performance and continuous improvement contributing to overall business performance. Support the management of the Community Coaches customer caseload, ensuring compliance, safeguarding and performance and complaint resolution. Management of a local budget, including accurate forecasting and ensuring value for money of commissioned projects. To lead the implementation of change initiatives across your area of responsibility designed to enable service offering and customers choice, engaging with and managing customer expectations in line with corporate strategy.What you'll bring Essential skills Awareness and experience of customer engagement theory and practice and track record of increasing customer engagement. Experience of design, commissioning and implementation of local service delivery based on identified need, including securing external funding. Experience of successful contract and budget management, reporting audit and compliance. Experience of leading and performance managing the work of a team including customer caseload (direct and matrix management). Strong ability to relationship build across geographies, with a wide variety of stakeholders to develop and manage cross sector partnerships.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Service Engineer | Competitive Hourly Rate | Overtime x1.5 | Paid Travel | Van | Career Progression A leading manufacturer, currently expanding across the UK, is strengthening its workforce to meet growing demand, and is now looking for a Service Engineer. From day one, you'll receive one to one training, a competitive hourly rate, premium overtime for all hours worked, including travel, a company vehicle, and clear opportunities for progression. Whether you're experienced or seeking a fresh start, this is a genuine chance to build your career with a busy, forward-thinking business. Overview of this position - Covering the West London area, you'll buddy up with engineers on-site, replacing parts and helping to keep customer fleets moving with minimal disruption. Service Engineer responsibilities include - Buddy up with an experienced service engineer and travel to clients. Swap out service-ready components on electric vehicles as part of scheduled maintenance. Carry out changeovers on air conditioning, HVAC, refrigeration, and heating/cooling systems. Utilise a handheld PDA system for logging work, tracking tasks, and team communication. Service Engineer desirable skills and education - Experience in a similar role - MOT tester, vehicle technician, mechanic, automotive technician. Time served, or Mechanical / Electrical educated (IMI, FGAS, BTEC, HNC, or degree desirable). Basic hands-on experience with mechanical assembly (study, home projects, or work-based). Ability to follow technical drawings, instructions, and assembly procedures. Full UK driving Full UK driving license (max 6 points).Service Engineer benefits include - Competitive hourly rate and package (permanent). Readily available premium overtime @ 1.5. Paid overtime @ 1.5 for local travel. Company Van and Fuel Card. Buddy up system and certified training if required. Clear career progression opportunities. Working for a leading business and ever-growing industry.If you'd like to know more about this Service Engineer position, please apply through this advert immediately. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity

We are currently recruiting for an exciting customer orientated role within the FMCG industry where you’ll enjoy a varied Customer Service role, working in a fast-paced environment. You’ll join a friendly, enthusiastic, ambitious, and very supportive team. You will have every opportunity to continually learn & develop through shadowing, training courses and more, to ensure that you are the best you can be! The ideal candidate is detail-oriented, organised, and capable of handling multiple tasks while providing exceptional service and support to customers and the client success team. What’s in it for you? Salary: up to £28k Hours: Monday to Friday 9am-5pm and 4pm finish on a Friday Working from home 3 days and in the office 2 days a week • 25 days annual leave, • 12.5% pension, • Free healthcare for employee, family at a discounted rate, • 4 x life assurance, • Join an enthusiastic and ambitious team, with a great team spirit and humour to match!, • Talk to different people every day and build long-lasting and trusted relationships, • Learn & develop alongside a supportive team, through shadowing, training courses and more, • Feel good about being part of a company that uses the profit we generate to help good causes through their social impact activities, • A great work-life balance through hybrid working, where you’re empowered & trusted to manage your time Key Responsibilities: • Customer Support: Respond to customer inquiries via phone and email in a timely and professional manner., • Sales Order Processing: Process customer orders accurately and efficiently, ensuring correct product, service and billing details., • Subscription Management: Oversee subscription services by onboarding new users, resolving any issues, and facilitating the setup of web subscriptions, ensuring a smooth and efficient experience for customers., • CRM Management: Maintain and update the CRM database with accurate customer information., • Issue Resolution: Resolve customer complaints and issues quickly and effectively, ensuring a positive outcome and maintaining customer loyalty., • Product Knowledge: Continuously stay updated on product, services, and industry trends to provide customers with the best support., • Collaboration: Work closely with the client success, Insight and marketing teams to ensure seamless customer experience, driving high levels of customer satisfaction., • Account Management: Manage a select group of accounts, supported by an account-based marketing program, to ensure tailored service and optimize client relationships., • Follow-up: Ensure follow-up with customers to guarantee their issues are resolved, subscriptions are properly managed, and they are satisfied with their overall experience., • Feedback: Provide insights to management on customer feedback and areas for process improvements. What the employer is looking for: • Previous experience in customer service, sales order processing, or subscription management is preferred., • A degree qualification is desired but not essential., • Experience using CRM software or customer management tools., • Strong verbal and written communication skills., • Ability to work efficiently in a fast-paced environment, managing multiple priorities., • Detail-oriented with a strong ability to maintain accuracy when processing orders and updating databases., • Proactive and self-motivated with a focus on customer satisfaction., • Ability to handle difficult customer situations with professionalism and empathy., • Basic computer skills, including proficiency with Microsoft Office and CRM tools. Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

About our business Many of us have experienced life in rented housing and understand the uncertainty that can come with not owning your home. ProperTies Living exists to make renting feel like home. Our mission is to create high-quality homes for rent where people can settle, build meaningful connections, and live comfortably in safe, secure environments. We want our residents to feel a genuine sense of belonging and pride in where they live. We have over 900 homes in development and expect to be managing over 450 homes by the end of the year. We also have a pipeline of 2,000 properties currently being acquired. Our growing portfolio reflects our long-term commitment to the rental market and to creating professionally managed communities where residents feel secure, supported, and proud to live. As a business, we are committed to delivering best-in-class customer service that is both effective and responsive across all our operations -from constructing new homes and letting apartments to managing communities. Our objective is to provide professionally managed rental homes that offer security, reliability, and a welcoming environment where residents can create lasting memories. Joining ProperTies Living means becoming part of a new and ambitious team that embraces collaboration, creativity, and professional growth. Supporting our people and providing clear pathways for career development and progression is key to our success. About this role We are seeking an experienced Block Manager to oversee the operational management of residential buildings, with initial focus on sites in Watford and Barking. You will work closely with the site teams, Residential Services hub, the Health & Safety Manager, and colleagues across the wider property team. Your direct line manager will be the Property Manager Team lead, while the Senior Property Services Manager will oversee overall operations. This role focuses on delivering best-in-class customer service, while being flexible for occasional evenings, on-call duties, and travelling between sites. What you will do As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, well-maintained, and deliver an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety Identify, manage, resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes Oversee contractor performance, ensuring compliance with service level agreements Maintain robust Permit-to-Work and contractor control processes Health & Safety Compliance Ensure full compliance with all relevant legislation, including Building Safety Act 2022 and Fire Safety Act 20221 Manage site risk assessment and ensure corrective actions are completed within agreed timescales Work Closely with Health & Safety Manager to maintain compliance requirements records and certification Support the development and maintenance of the Building Safety Case and Golden Thread Lead on incident response, reporting, and escalation where required Carry out regular safety inspections, audits, and monitoring activities Resident & Client management Deliver a high-quality, resident focused service, ensuring a positive customer experience Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days) Handle fees related to apartment damage or dilapidation Deliver a high-quality, resident focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with their team to ensure swift and effective resolution of issues. Build strong relationships with residents, internal teams, and stakeholders Support community engagement initiatives and resident events Financial & Administrative Management Support budget planning and ongoing financial management of schemes Monitor expenditure and ensure cost control across all services and projects Maintain accurate records, reporting, and documentation in line with company standards Manage asset registers and oversee stock control where applicable General & Portfolio Management Support mobilization of new developments into the portfolio Liaise with contractors and suppliers to ensure services delivery meets agreed standards Attend regular meetings and provide updates to the Senior Property Services Manager Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved Participate in an on-call Rota for major incidents Travel regularly between sites within the regional portfolio People Management Lead, motivate, and develop team members to deliver high performance Support recruitment, onboarding, and training of team members Foster a positive, inclusive, and collaborative team culture You will be required to carry out other duties to assist the team d uring busy periods. You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). About you - your experience, knowledge, and skills. Ideally you will have: Proven experience in block management, or BTR/Flex Living environments Strong understanding of high-rise building compliance and health and safety requirements Experience managing contractors, budgets, and service delivery Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential) Experience managing or supervising teams Strong customer service and stakeholder management skills Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilizing a range of digital platforms and management systems to streamline operations and maintain effective communication. Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software Ability to manage multiple sites and priorities effectively Calm and professional approach when handling challenging situations Desirable: IOSH or NEBOSH qualification Membership of a relevant professional body (IRPM, TPI) You will be someone who Is highly customer-focused and committed to delivering excellent service Builds strong relationships with residents, colleagues, and contractors Communicates clearly and confidently at all levels Takes ownership and drives high-standards Works well under pressure and meets deadlines Is flexible, adaptable, and comfortable working across multiple sites What we offer As well as working with a friendly, inclusive, and incredibly supportive team who care about their work and take immense pride in our buildings, we offer: A competitive salary range of £ 40,000 - £45,000 Discretionary bonus 25 days holiday + 8 bank holidays (pro-rated if part-time) Personal Pension Plan (salary sacrifice available) Employee Assistance Program Life Assurance Optical vouchers Cycle and Tech schemes _____________________________________________ Come and join us! Right to Work in the UK: Please note: You must be resident in the UK and eligible to work. At this point in our journey, we are unable to sponsor visas. Equal Opportunities, Diversity & Inclusion: We are committed to building a diverse and inclusive group of talent with a broad range of backgrounds, skills and capabilities and will give full and fair consideration to all applicants. If you have a disability or any other additional need that requires consideration, accommodation or adjustment to the role or recruitment process, please do let us know. TPBN1_UKTJ