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Customer service manager jobs in Potters BarCreate job alerts

  • Work From Home – Paid Research
    Work From Home – Paid Research
    3 days ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
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  • Cafe Waiter / Waitress
    Cafe Waiter / Waitress
    8 days ago
    £12.9–£16.5 hourly
    Full-time
    London

    An exciting new local café is opening soon, and we would love to meet the right candidates to join our founding team. As a Coffee Barista, you will craft high-quality beverages, deliver warm customer service, and help build a vibrant local community space from day one. Key Responsibilities • Beverage & Food Preparation: Craft coffee, teas, and specialty drinks to high standards, assisting with light food prep when needed., • Customer Experience: Greet guests warmly, take accurate orders, operate the till, and maintain a friendly café atmosphere., • Operational Excellence: Keep the coffee station, seating area, and food prep spaces immaculately clean while upholding strict hygiene and safety standards., • Smooth Business Support: Manage order flow efficiently during peak hours to ensure fast, reliable service without compromising quality. What We Are Looking For • Outstanding Time-Keeping: Strong punctuality and reliability are essential to keep daily café operations running seamlessly., • Flexibility: Adaptable attitude with availability to work varied shifts, including weekends and peak hours., • Great Attitude: Excellent communication skills, a positive mindset, and a genuine passion for hospitality., • Experience (Preferred, Not Essential): Prior barista or food service experience is a plus, but full training will be provided for candidates with the right enthusiasm and work ethic. Ready to be part of our new venture? Send across your CV—we look forward to meeting you! Work Location: In person

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  • Supervisor
    Supervisor
    1 month ago
    £30000–£34000 yearly
    Full-time
    Highwood Hill, London

    We are looking for an enthusiastic, reliable, and experienced Restaurant Supervisor to join our team. This is an excellent opportunity for someone with strong leadership skills who is passionate about delivering outstanding customer service and creating a positive working environment. Key Responsibilities: • Supervise the day-to-day operation of the restaurant, ensuring smooth and efficient service., • Lead, motivate, and support the front-of-house team to deliver exceptional customer experiences., • Assist with staff training, coaching, and performance management., • Manage staff rotas, breaks, and daily task allocation., • Handle customer queries, feedback, and complaints professionally and effectively., • Ensure high standards of cleanliness, food safety, and health & safety are maintained at all times., • Support stock control, ordering, and inventory management., • Work closely with the management team to achieve sales targets and operational goals., • Step in to support all areas of the restaurant during busy periods. What We're Looking For: • Previous supervisory or team leader experience in a restaurant, hospitality, or food service environment., • Excellent leadership and communication skills., • A positive, hands-on attitude with the ability to work under pressure., • Strong organisational and problem-solving abilities., • A passion for delivering exceptional customer service., • Flexible availability, including evenings, weekends, and bank holidays. What We Offer: • Competitive pay., • Opportunities for career progression and development., • Staff discounts., • A supportive and friendly working environment., • Ongoing training and development. If you're a motivated leader who thrives in a fast-paced hospitality environment and enjoys developing a successful team, we'd love to hear from you. Apply today and become part of our growing team.

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  • Experienced Server
    Experienced Server
    2 months ago
    £13–£15 hourly
    Full-time
    London

    We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Handle cash transactions accurately and perform basic math calculations for billing purposes. Qualifications • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

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  • Bartender / Barista
    Bartender / Barista
    2 months ago
    £13–£17 hourly
    Full-time
    Oakwood, Enfield

    Layali, a premium Lebanese-inspired hospitality and lounge venue, combines exceptional food, cocktails, music, desserts, and shisha in a stylish and energetic atmosphere. We are seeking passionate and hardworking Bartenders / Bar Staff to join our growing team. This role is perfect for individuals who thrive in a fast-paced environment, possess a positive attitude, and take pride in delivering high-quality drinks, desserts, and memorable guest experiences. Key Responsibilities include: • Preparing and serving a diverse range of cocktails, drinks, and beverages to an exceptionally high standard., • Expertly preparing and presenting desserts in line with our venue's acclaimed standards., • Maintaining impeccable cleanliness and organization behind the bar at all times., • Efficiently restocking bar items and diligently monitoring stock levels., • Collaborating closely with floor staff and management to ensure seamless service, especially during peak hours., • Providing friendly, professional, and engaging customer service to all guests., • Adhering strictly to all opening, closing, and hygiene procedures. What We Are Looking For: • A genuinely positive attitude and a strong, dedicated work ethic., • The ability to perform exceptionally well under pressure in a bustling environment., • Excellent communication skills and a collaborative team player mindset., • A well-presented and professional demeanor that reflects our premium brand., • Flexible availability, including evenings and weekends, to support our operational needs., • Previous experience in a bar or hospitality setting., • Knowledge of cocktails,coffee,milkshakes and experience within lounge or restaurant venues is a significant advantage. What We Offer: • Competitive pay for your skills and dedication., • A friendly, supportive, and dynamic team environment., • Clear opportunities for professional growth and career advancement within the company., • The excitement of working in a fast-paced and vibrant workplace., • Comprehensive training and development opportunities to enhance your expertise. If you are passionate about hospitality and eager to contribute to an ambitious and energetic venue, we encourage you to apply and become a vital part of the Layali experience.

    Immediate start!
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  • Mobile Phone Technician
    Mobile Phone Technician
    2 months ago
    £12.9–£14 hourly
    Part-time
    New Barnet

    We are seeking a skilled and dedicated Mobile Phone Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of mobile devices, ensuring our customers receive excellent service and their devices are returned in optimal working condition. Key Responsibilities: • Diagnose and troubleshoot mobile phone hardware and software issues., • Perform repairs, including screen replacements, battery replacements, charging port repairs, and other component-level fixes., • Conduct software updates, data transfers, and data recovery as needed., • Provide clear and concise explanations of technical issues and repair solutions to customers., • Manage repair workflow, track parts inventory, and maintain accurate service records., • Stay updated on the latest mobile technology and repair techniques., • Ensure a high standard of customer satisfaction and efficient service delivery. Qualifications and Skills: • Proven experience as a mobile phone technician or in a similar electronics repair role., • Strong knowledge of various mobile phone brands and operating systems (iOS, Android)., • Proficiency in using diagnostic tools and repair equipment., • Excellent problem-solving abilities and attention to detail., • Strong communication and customer service skills., • Ability to work independently and as part of a team in a fast-paced retail environment., • Relevant certifications are a plus. We offer a supportive working environment where you can apply your technical expertise and contribute to a local business.

    Immediate start!
    No experience
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  • Chef
    Chef
    1 month ago
    £19–£21 hourly
    Full-time
    London

    We are looking for a highly skilled and passionate Chef to lead our culinary team. This pivotal role involves overseeing all aspects of food preparation, upholding rigorous quality and safety standards, and expertly managing kitchen operations. If you are a dynamic leader with a strong background in culinary arts and team management, this is an exciting opportunity to contribute to our esteemed establishment, driving innovation in menus, ensuring exceptional service, and fostering a positive kitchen environment. Key Responsibilities: • Lead and supervise the entire kitchen team, including sous chefs, cooks, and kitchen assistants, ensuring efficient workflow and high-quality food production., • Develop and design creative menus that align with the restaurant's concept and customer preferences., • Oversee food preparation, cooking, and presentation to ensure consistency and excellence., • Maintain strict adherence to food safety regulations and hygiene standards across all kitchen operations., • Manage inventory, order supplies, and control food costs to optimise profitability., • Train staff on food preparation techniques, safety procedures, and service standards., • Collaborate with front-of-house staff to ensure seamless service delivery., • Monitor kitchen equipment maintenance and cleanliness to uphold a safe working environment., • Foster a positive team culture through leadership, motivation, and professional development initiatives. Qualifications: • Proven supervising experience within a busy restaurant or hospitality environment., • Extensive culinary experience with strong skills in food production, preparation, and cooking techniques., • Demonstrable team management skills with the ability to lead and inspire staff effectively., • Knowledge of food safety standards and regulations is essential., • Previous experience in restaurant settings or hospitality industry preferred., • Strong leadership qualities combined with excellent organisational skills., • Ability to work under pressure whilst maintaining attention to detail., • Passion for innovation in cuisine alongside a commitment to delivering exceptional customer experiences.

    Immediate start!
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  • General Manager
    General Manager
    1 month ago
    Full-time
    Barnet

    Job Description: Job Title: General Manager Location: Fuel Bar Cockfosters, EN4 Salary: £29,000 per year Hours: 37h The Opportunity We are looking for a strong, reliable General Manager to take full ownership of the day to day running of Fuel Bar Cockfosters. This is not a standard café manager role. You will be trusted to run the shop, lead the team, and maintain high standards without constant input from the owner. If you’re someone who takes responsibility, leads from the front, and can keep a business running properly, this role is for you. About Us Fuel Bar is a fast-paced coffee and fitness-based environment serving high-quality coffee, shakes, and fresh food. We have a strong base of regular customers and gym members. The environment is energetic, social, and standards-driven. We expect consistency, reliability, and a high level of accountability. Your Working Days & Hours This is a structured, set rota: (31h 30min) • Monday: 6:15am–2:30pm (1h unpaid lunch) = 7h 15m, • Tuesday: 6:15am–2:30pm (1h unpaid lunch) = 7h 15m, • Thursday: 9:00am–5:00pm (1h unpaid lunch) = 7h, • Saturday: 10:00am–3:00pm = 5h, • Sunday: 8:15am–4:30pm 1h unpaid lunch)= 7h 15min (3h 15m ADMIN) Flexibility is required to support the business when needed. The Role You will be the operational lead on-site and responsible for running the business day today. You are expected to: • Run the shop without relying on the owner, • Manage the team and maintain standards, • Make decisions and solve problems independently, • Keep the business organised, efficient, and consistent This is a hands-on role. You will be working on the floor daily, not just managing from the side. Key Responsibilities • Take full ownership of daily operations, • Lead, manage, and hold the team accountable, • Create and manage staff rotas and ensure full coverage, • Maintain high standards of coffee (dial-in, consistency), • Oversee food prep and daily execution, • Manage stock, ordering, and suppliers, • Handle issues independently (equipment, staff, service), • Maintain a clean, organised, and efficient workspace, • Deliver a strong and consistent customer experience, • Monitor performance and identify ways to improve the business What We’re Looking For Apply only if you meet the following: • Experience in a café or hospitality management role, • Strong barista skills (dial-in, consistency), • Confident running shifts and managing a team, • Able to work independently and make decisions, • Highly reliable, organised, and proactive, • Comfortable with early mornings and weekend work We are looking for someone long-term who wants to take ownership and grow with the business. What We Offer • £29,000 salary, • Free gym access, • Staff discounts on food and drinks, • A structured role with real responsibility, • Support from the owner without micromanagement, • A family-built environment connected to Athletic Development Club (ADC) a private members personal training gym, • A premium, community-driven setting , not a high-street chain, • Opportunity to build relationships with a loyal client base and regular members, • A more personal, familiar working environment where you get to know customers properly Additional Benefits As part of the role, you will also be expected to promote ADC (Athletic Development Club) to customers and members. Referral Bonus: • £100 for every client who signs up for 2 sessions per week, • £50 for every client who signs up for 1 session per week Bonuses are paid monthly once sign-ups are confirmed. Important This role requires someone who takes responsibility and can run the business day-to-day without constant direction. If you are looking for a short-term role or something less hands-on, this is not the right fit. Apply **If you’re genuinely interested, follow us on Instagram Job Types: Full-time, Permanent, Fixed term contract Benefits: • Casual dress, • Company events, • Company pension, • Discounted or free food, • Employee discount, • Free parking, • Gym membership, • Referral programme, • Store discount Ability to commute/relocate: • Cockfosters: reliably commute or be willing to relocate with an employer-provided relocation package (required) Experience: • Management: 1 year (preferred), • Barista: 1 year (required) Location: • Cockfosters (preferred)

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  • IT Support Analyst
    IT Support Analyst
    1 month ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Delivery Driver
    Delivery Driver
    1 month ago
    £17–£28 hourly
    Full-time
    Borehamwood

    Delivery Driver / Multi‑Drop Courier (Full‑Time, 6 Days a Week) Pay: £.70 per parcel ( Weekly pay after 4 weeks arrears ) Location: covering St. Albans area About Us We operate a fast‑growing, on‑demand courier network built for speed, reliability, and opportunity. Our model connects responsible, high‑performing drivers with delivery tours in real time — offering consistent work and unlimited earning potential. As demand continues to grow, we are expanding our team with drivers who take pride in delivering excellence. Role Overview We are looking for a reliable, responsible, hard‑working and full‑time Delivery Driver who can commit to 6 days a week to join our fast‑growing courier network. This is a full‑time, multi‑drop delivery role suited to someone who enjoys being on the road, takes pride in their work, and can consistently deliver excellent service with accuracy and professionalism. How It Works • Drivers are added to an official WhatsApp group after successful onboarding., • Available delivery tours and required coverage areas are posted in the group., • Each job listing includes:, • Delivery area, • Estimated volume, • Unlimited work opportunities available based on demand and performance. Key Responsibilities • Collect parcels from designated depot or collection point, • Load, sort, and organise parcels efficiently, • Complete multi-drop deliveries within assigned area, • Provide proof of delivery as required, • Maintain professional communication with customers, • Represent the company in a professional manner, • Ensure timely and accurate completion of assigned tours, • Follow delivery schedules and meet daily targets Pay Structure • Transparent pricing shared before acceptance, • Opportunity to maximise earnings by accepting additional tours, • No cap on workload – accept as much work as you choose Requirements • Full UK driving licence (or relevant licence for operating region), • Own vehicle (Car or Van ), • Valid insurance covering courier/delivery use ( Hire & Reward ), • Must be available 6 days per week, • Smartphone with WhatsApp access, • Good knowledge of local delivery areas, • Strong reliability and time management skills, • Must be reliable, punctual, and responsible Ideal Candidate • Self-employed or looking for full time work, • Motivated and proactive, • Comfortable working independently, • Responsive and active on WhatsApp, • Professional and customer-focused, • Can commit to a consistent weekly schedule, • Has strong time‑management skills What We Offer • Consistent full‑time work, • Competitive pay structure, • Unlimited earning potential, • Transparent job allocation process, • Supportive driver network, • Consistent volume of available work, • Weekly payments, • ( Electric Car and Van rentals available ) How to Apply If this role interests you and you believe you’d be a great fit, please follow the application steps. Shortlisted applicants will be contacted for onboarding. Benefits: • On-site parking Experience: • Delivery driver: 1 year (preferred) Willingness to travel: • 25% (preferred) Work Location: On the road

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