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Company: Phoenix Inspection Systems Limited (“PISL”) and Technology Design Limited (“TD”) Job Title: General Manager Reports to: Nova Instruments Division President Position Summary The General Manager will play a significant role in driving growth in scale and value by providing full P&L direction and oversight to the PISL and TD. The General Manager will have full accountability for all aspects of the Companies including manufacturing, engineering, product development, sales, marketing, finance, and customer service. Core responsibilities include driving product management, research and development, new product introduction, promotional initiatives, business development, operational excellence, employee engagement, customer satisfaction, sustainable growth, revenue, and EBITDA. This position is based in Warrington, UK. Key Responsibilities • Achieve the Companies’ annual Sales and EBITDA budgets, as approved by the Board;, • Develop a profound technical understanding of the Companies’ products, their competitiveness and their value proposition to their customers, • Work closely with the Companies’ local management team and Nova Instruments’ leadership to build and execute on a strategic plan that delivers sustainable and profitable growth and strengthens market presence;, • Prepare and implement comprehensive business plans to facilitate profitable organic growth by planning business development and product management activities and engineering projects;, • Review the Companies’ strategic positioning and product development roadmaps and determine future R&D projects and ensure on-time and on-budget completion of any R&D projects;, • Prepare, gain approval and monitor the implementation of the Companies’ annual budget and ensure that budgeted commitments are met;, • Manage the operating expenses and KPI’s, with an emphasis on inventory, gross margin, and EBITDA;, • Lead full implementation of policy deployment and daily management across the businesses. Rapidly introduce daily management disciplines in sales, marketing, customer service, repair, and engineering functions;, • Conduct talent assessment and enhance the management team’s capabilities and competence through mentoring and training, and necessary top-grading to ensure the Companies have the talent and capacity required to achieve its goals;, • Drive annual planning to develop annual operating plans and updated strategic plans;, • Lead and coach the Companies on the execution of the operating plans, including the cascade of daily management to the work cell level to achieve targets;, • Establish and maintain strong relationships with employees, distributors, customers, and the senior management team at the parent company;, • Other duties as may be assigned. Experience, Skills and Education Critical criteria include demonstrated success driving performance in an instrumentation/sensor business; driving new product introduction; and using a consultative and collaborative leadership style. The ideal candidate will have a high degree of energy and drive, demonstrated by a focus on measurable success. It is also important that the successful candidate has shown an ability to be resourceful and a quick learner outside the support of a big company environment. • Minimum of 10 years of experience P&L responsibility of a R&D and manufacturing business, preferably within Non-Destructive Testing;, • Exemplary track record driving measurable results with a focus on revenue, EBITDA, and market share growth;, • Experience in managing hardware, firmware, software, and mechanical product development projects;, • Strong analytical skills to identify trends and/or anomalies in financial results and KPIs and derive appropriate corrective actions;, • Demonstrated ability to find, hire, develop and support key talent across the organization;, • Exceptional verbal and written communication and strong interpersonal skills; Concise communication style and an ability to communicate business insights is critical;, • Hands-on. The successful candidate should be effective in environments which are entrepreneurial in nature, quick moving, and in many cases require the direct efforts of the General Manager., • BS in Engineering, preferably Mechanical or Electronic Engineering. MBA is a plus.

Were looking for a Hire Desk Manager to lead and develop a team of Hire Controllers, ensuring smooth day-to-day operations, exceptional customer service, and strong commercial performance. Provide strong leadership to Managers and direct employees, ensuring all aspects of performance and processes a

GM Performance Power Units LLC – Concord, NC Facilities Manager - Onsite Position Overview We are seeking a highly organized and proactive Facilities Manager to oversee the daily operations, maintenance, and strategic development of our world-class, multi-facility Formula 1 motorsports complex where the engines will be built. This role ensures a safe, efficient, and high-performance environment across all buildings, workshops, and trackside operations—supporting both the engineering and racing divisions. The ideal candidate has a robust background in facility operations—preferably within motorsports, automotive R&D, aerospace, or advanced manufacturing—and thrives in a fast-paced, precision-driven setting. This position plays a vital role in safety compliance, sustainability, emergency management, and supporting the operational readiness of a brand-new Formula 1 team. Key Responsibilities Facility Operations & Maintenance • Oversee all aspects of the facility including race bays, clean rooms, dyno cells, composite shops, garages, offices, and support infrastructure., • Manage preventive and reactive maintenance for electrical, mechanical, HVAC, and life safety systems., • Conduct regular facilities inspections and maintain CMMS systems to drive performance through data., • Manage facility readiness for test sessions, track events, garage setups, and VIP/hospitality logistics., • Supervise and train a multidisciplinary team, including maintenance, security, custodial, and event personnel., • Implement and enforce safety protocols per OSHA, FIA, and local regulations., • Ensure all facilities remain compliant with environmental, health, and safety (EHS) laws and certifications., • Lead facility upgrades, expansions, and capital improvement initiatives., • Develop long-term infrastructure strategies aligned with team growth and racing demands., • Forecast and manage operational and capital budgets for multi-site operations., • Bachelor’s degree in Facilities Management, Engineering, Construction, or related field (or equivalent experience)., • 8–10+ years of facilities management experience, preferably in high-performance, motorsports, or manufacturing environments., • Strong technical knowledge of building systems (HVAC, electrical, mechanical, life safety)., • Proven leadership, organizational, and vendor management skills., • Familiarity with CMMS systems, building automation, and facilities management software., • Experience managing motorsports, clean room, R&D, or dyno testing environments., • Certified Facility Manager (CFM), PMP, PRINCE2, or equivalent certifications., • Background in planning and maintaining facility budgets., • Understanding of Formula 1 technical operations and event timelines., • Project & budget management, • Communication & stakeholder engagement, • Safety compliance & emergency response, • Staff training & leadership, • Problem solving & decision-making, • IT and facility systems proficiency, • Customer service orientation, • The opportunity to be part of a cutting-edge Formula 1 team from the ground up., • A dynamic, fast-paced, and innovation-driven work environment., • Competitive salary, bonus structure, and comprehensive benefits., • Travel opportunities and exposure to the pinnacle of global motorsport.

Job description: Job Title: Thermoforming Tool Setter Location: St.Helens Salary: £14 £20 per hour (depending on experience) + shift, first aid, fire, and HACCP L2 premiums Hours: Continental shifts 4 x 12-hour days/nights followed by 4 rest days (flexibility required) About the Role We are seeking an experienced Thermoforming Tool Setter to join our production team. In this role, you will be responsible for the setup and operation of tooling on thermoforming machine lines (WM, Kiefel, Sencorp) as well as ancillary equipment, granulators, and case handling systems. You will play a key role in maintaining production efficiency, quality standards, and workplace safety. From time to time, you may be required to deputize for supervisors or managers, leading the production team and ensuring smooth shift operations. This is a hands-on role that requires strong technical knowledge of thermoforming processes, leadership skills, and the ability to troubleshoot issues effectively. Key Responsibilities Tool Setting & Production Perform product changeovers, setups, and run tooling to meet manufacturing specifications within safety, quality, and time targets. Assist with pre-production tool inspections, routine maintenance, and commissioning of new tooling. Identify and resolve production, tooling, or machinery issues that may affect performance or product quality. Optimize line speeds and provide training/support to operators as needed. Maintain production setup records and prepare tooling for upcoming runs. Quality Assurance Conduct regular inspections of finished products to ensure they meet quality standards and customer specifications. Participate in investigations of customer complaints, identifying root causes and implementing corrective actions. Maintain documentation of quality records and production metrics. Safety & Compliance Enforce company safety protocols, ensuring a safe working environment for all employees. Work in line with BRCGS Certification, GMP, Health & Safety standards, and company KPIs. Communication & Leadership Liaise with colleagues across Maintenance, Tooling, and Production teams. Support supervisors and operators when required. Report production status, performance, and concerns to senior management. Foster a positive, team-oriented workplace. Qualifications & Experience 35 years experience setting tooling on Form-Cut-Stack thermoforming machinery (APET, RPET & PP) in FMCG packaging/processing. Strong technical knowledge of thermoforming processes and equipment. Engineering qualification or time-served background. Computer literacy (MS Word, Excel, PowerPoint). Experience with quality management systems (BRC/ISO), HACCP, lean manufacturing, and continuous improvement. Proven ability to lead, multitask, and make decisions under pressure. Desirable (but not essential): CNC/NC milling machine operation FLT Counterbalance License Health & Safety qualifications Accreditation in Quality Management Systems (e.g., Internal Auditor) Experience in vacuum forming Personal Profile Enthusiastic, self-motivated, and proactive Problem-solving mindset with strong attention to detail Supportive and collaborative team player Flexible approach to working hours and overtime Patient, courteous, and reliable Benefits Competitive hourly rate: £14 £20 (depending on experience) + additional shift/skill premiums 5.6 weeks holiday (including bank holidays, pro-rata to shift pattern) Stakeholder pension scheme (auto-enrolment) Costco membership after 6 months of continuous service (includes discounted fuel) Bright, clean, safe, and modern working environment Start Date: Immediate Contract Type: Permanent, Full-Time TPBN1_UKTJ

Transport Supervisor - Night Shifts Location: Widnes Shifts: Nightshifts 4 on 4 off Contract: Temp to perm Pay Rate: £30,350pa Do you like the idea of assisting the transport function on a key contract for one of the biggest, fastest-growing names in logistics? Are you ready for your next challenge? We're looking for full-time, Transport Supervisor to join us at our site in Widnes - this role is temp to perm for the ideal candidate. Working on a 4 on 4 off Night shift, you'll be responsible for supporting the Transport Manager in the overall running of a safe, efficient, and cost-effective transport operation. What you'll do on a typical day: Reporting directly to the Operations Manager, you will ensure full adherence to all policies, procedures, and operational standards. Complied with HR protocols, including disciplinary procedures, absence management, return-to-work processes, and the Code of Business Ethics. Built and maintained effective working relationships across all departments within the company Utilised company systems to complete all depot and contract administration tasks in accordance with site and corporate requirements. Generated and submitted reports as required, covering Finance, KPIs, Claims, and Health & Safety metrics. Monitored and managed resource levels to meet both customer expectations and operational demands. Liaised with external haulage providers and recruitment agencies to support operational needs. Supported delivery planning and data entry, ensuring all customer delivery documentation was accurate and complete. Maintained proactive communication with the customer, resolving queries efficiently and professionally. Took ownership of shift operations, addressing and resolving any operational issues as they arose. Collaborated with the Vehicle Maintenance Unit (VMU) and third-party vendors to ensure full fleet compliance and regular servicing. Ensured vehicles were removed from service as required for maintenance or Vehicle Off Road (VOR) status. Investigated vehicle incidents and escalated findings to senior management in line with company policy. Carry out driver brief and de-brief as well as data entry of statistics as required. What you need to succeed at XPO: It's important you have a proven track record as a Transport Supervisor or Transport Manager within a fast-paced distribution role. At least 2 years' experience of progressively more responsible jobs within Operations or Planning Proven experience within transport sector (ideally dealing with HGV's) A good understanding of compliance and driver hours Must have experience with Tachomaster, Microlise and other R2C systems. Transport management CPC would be beneficial but not essential. Computer literate as well as excellent attention to detail The ability to lead, motivate and inspire your team with a real drive for optimisation and continuous improvement As a Manpower employee your benefits will be: 28 days paid holiday accrued weekly across the year. Weekly Pay Access to Manpower Rewards (Discounts on adventure days) Access to the My Path upskilling programme Possible permanent opportunities for the right candidate Moving into the permanent role above, the benefits will then be: 4 on 4 off shift pattern throughout the year 20 days holiday High street discounts Cycle to work scheme Workplace pension Many other perks Apply now and a member of our team will be in touch! TPBN1_UKTJ

Sales Manager Haydock Sales Manager Role includes Commission plus Car or Car Allowance. Whats in it for you as a Sales Manager We believe in looking after our people, and it shows. When you join Ipsum, youre not just taking a job youre starting a career with real support behind it. Commission included in this role. 25 days annual leave plus bank holidays and the option to buy more Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP ? and Mental health support & counselling services ? Cycle to Work scheme ? Discount club - supermarkets, phone bills, gyms & more ?! Life assurance cover ? Long service recognition ? Enhanced Maternity Pay Active local social committees ? Regular social events ? Paid volunteering opportunities in your community ? About the Sales Manager role You will be a key member of the Sales Team, responsible for expanding our client base and assisting with the increase of revenue across the North England Region of the business. Youll be joining a friendly and engaging team, where you will be calling prospective new customers, researching companies to establish new business relationships. This is a full-time permanent role based across the North of England this is flexible role with home working and travel to different areas. As Sales Manager you will Management of existing customers and generation of new accounts through prospecting, lead generation and follow up Effective territory management Direct responsibility for sales negotiations and handling of sales projects. Develop and maintain strategic long-term trusting relationships with key clients to accomplish organic growth and long-term company objectives Identify opportunities to grow business with existing clients. Regularly conduct face-to-face meetings with clients to enhance relationships and achieve a deep understanding of their business goals and challenges. Develop and execute a strategic plan to achieve sales targets and expand the customer base About you Experience in sales, account management, or a related role, preferably in the Wastewater industry, Engineering, Industrial, Energy or equivalent (Services Business) Strong communication, negotiation, and interpersonal skills. Proven ability to manage multiple projects at a time while paying strict attention to detail. Ability to develop and maintain strong relationships with clients and internal teams. An ability to positively position and present our products and services to clients at all levels of an organisation Proficiency in CRM tools and Microsoft Office Suit Our commitment to Equal Opportunities... Were proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and were committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps... If youre interested in this opportunity, please apply or reach out to the Careers Team for more info! TPBN1_UKTJ

Hiden Analytical Limited is a medium sized company with a family feel. We are a leading manufacturer of mass spectrometers, providing innovative solutions for vacuum, gas, plasma, and surface science applications. With over 40 years of experience, we specialise in delivering cutting-edge technology used in various fields, including lithium-ion battery development, fusion research, and gas analysis for clean energy applications. Our commitment to quality and bespoke design services ensures we meet the specific needs of our worldwide customer base. Why Join Us: At Hiden Analytical, youll be part of a forward-thinking team thats pushing the boundaries of analytical science. Youll work in a collaborative environment where innovation and continuous learning are valued. This is your chance to contribute to high-impact technologies used by researchers and industries around the world. We are seeking to recruit an enthusiastic electronics assembler to be part of a production team working on scientific instruments and vacuum systems, working Mon-Fri. The role will involve hands-on work assembling and wiring electronic modules to engineering instructions and drawings. The Package: Salary Competitive (D.O.E), + Bonus Working Hours Full Time and permanent on site at Warrington. Working Monday-Friday 36.5 hours a week (working a shorter day on Friday). Flexible working hours. Holidays 23 days holiday, plus bank holidays. Your holiday entitlement will rise incrementally up to a maximum of 29 days holiday, plus bank holidays. Additional Private healthcare after 2 years of continuous service. Group Personal Pension Scheme Opportunities for growth and development. Free onsite parking. Requirements: The candidate must have/be: Able to assemble cables and wire electronic modules to engineering instructions and drawings. Have on the job experience of wiring, using soldering irons and lead-free solder essential. Ideally have experience of working in a manufacturing environment. Reliable and able to work to high standard of quality whilst maintaining deadlines required. A good team player TPBN1_UKTJ

Store Operations Manager Warrington | Johnstone's Decorating Centre Full Time | Permenant As a Store Operations Manager within our Johnstone's Decorating Centre you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence. Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer focused attitude. What we can offer Excellent starting salary Fantastic bonus scheme up to 20% Work for a friendly, inclusive and supportive team Great work life balance - our stores are closed Saturday afternoon & Sundays Generous health care packages and staff discounts Work for a global organization that offers development and progression opportunities Key Responsibilities Achieving expected sales and profit targets within store to ensure Company profitability. Providing day to day management of the Sales Assistants which will include the organization and planning of both working rotas and absence planners. The number of direct reports will vary dependent on size of store. Providing training to all new and existing colleagues and coaching where necessary. Working Operational Managers to control resources in line with budgeted costs. Maintaining a high level of security, and full compliance with Company policies within the store in regards to stock, financial transactions, security and premises. Handling of the Decorating Centre accounts within the agreed company guidelines and policy. Ensuring that Health & Safety standards are maintained at all times. Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager. Qualifications Previous experience in a customer facing environment delivering on direct sales. Strong leadership, mentoring and motivational skills with previous supervisory experience. Demonstrates the ability to stay calm and composed when dealing with difficult situations. Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required. TPBN1_UKTJ

Reference number: 50246 Job title: Sales Administrator Salary: £28,000 pa + benefits Location: Haydock Duration : Permanent Start date: ASAP GPW Recruitment are working with an established, specialist manufacturer in Haydock, we're looking to recruit a Sales Administrator on a permanent basis paying £28,000 pa. As the Sales Administrator you will support a growing Sales & Marketing team to achieve the objective of increasing leads, opportunity conversions and market penetration of the brand and product portfolio. This exciting role will work closely with the Regional Sales Leads, the Internal Sales Manager, and the Internal Sales Co-Ordinator to ensure the highest standards of professional customer service, timely client responses and the critical administration of the day-to-day sales processes. Summary of Main Responsibilities: Manage the Sales inbox to correctly categorise all inbound sales leads and enquiries. Further qualifying sales leads if critical information is missing from client enquiries and help to manage client expectations on response times. Correctly log all inbound leads on the CRM module and create monthly reports on lead activity if requested. Manage inbound telephone queries on the system to assist with client support, directing enquiries / leads to the correct Regional Sales Lead or taking telephone messages in a professional manner. Create part requests for pricing to support the Regional Sales Leads, working in conjunction with the Internal Sales Manager to ensure that this drives price list updates where applicable. Log engineering drawing requests when required and manage the timescales of these drawing requests internally back to the Regional Sales Leads. Load and process all orders including new product sales as well as any spare parts sales via the company website, plus our quicker converting product orders. Run monthly order reports and manage client delivery times / expectations with our production team. Log customer account forms and feedback credit proposal once checks have been completed. Manage supplier registration portals and upload missing or out-of-date information on an annual basis. Booking travel and hotels for the sales and marketing team, in liaison with our company travel agency. Assist and support the implementation of further processes where required to support the wider administration and organisation of the Sales & Marketing team. Attend monthly meetings with the Sales & Marketing team. Work in accordance with the company processes and procedures. The Sales Administrator will need: UK driving licence. Be able to attend the office 3 days each week to fit in with the current Sales & Marketing team. Proficiency in Microsoft Office suite, including Outlook and Word, Excel. The Rewards Salary: £28,000 per annum 37.5 Hours standard working week 25 days holiday + Banks Holidays Pension Bonus Discounted Costco Card Employee assistance programme To apply for the Sales Administrator role please click apply now TPBN1_UKTJ

Role: Health & Safety Operations Manager Location: Warrington office projects on a regional and national basis Salary: Up to £60,000 + car allowance + attractive benefits package Sector: Independent H&S/ CDM Consultancy WRG is excited to be partnering with an independent H&S consultancy that has been established for over 20 years, the business operates out of offices in Warrington and originally serviced clients across the North West before expanding throughout the UK, working on a wide range of property & construction projects with a diverse client base. As the business has grown, so has the need for experienced and competent H&S professionals to join the team, they are now looking to appoint a Health & Safety Operations Manager to oversee the day to day running of projects along with managing a team of safety and compliance professionals. This is a pivotal role which will oversee the delivery of safety services to clients, driving operational efficiency, ensuring customer satisfaction, and fostering continuous improvement across the organisation . The ideal candidate will have previous experience of working alongside principal contractors and an excellent knowledge of all matters relating to construction safety, including CDM 2015, Principal Designer services, H&S audits, training etc. Key Responsibilities Oversee end-to-end service delivery, ensuring projects are completed on time and to the highest quality standards. Act as the primary client contact, resolving issues quickly and effectively. Collaborate with internal teams to align service delivery with client expectations. Monitor performance metrics and implement improvements where required. Conduct regular client reviews to assess satisfaction and identify opportunities for enhanced service offerings. Lead, mentor, and develop a team of service delivery professionals, promoting a culture of accountability and excellence. Maintain and update service delivery processes, policies, and documentation. Ensure compliance with company policies, industry standards, and regulatory requirements. About You Proven experience in service delivery management or a similar role in a relevant industry. Strong leadership skills with experience managing and developing teams. Excellent communication skills, both written and verbal, with the ability to build strong client relationships. Analytical mindset with the ability to interpret data and make informed decisions. Proficient with service management tools and software. Proactive, solutions-focused, and committed to client satisfaction. Industry recognised qualifications NEBOSH Construction Certificate or equivalent with NEBOSH Diploma or equivalent desirable Essential: CDM management experience with a solid understanding of Principal Designer and Principal Contractor roles and their legal duties. Apply Competitive salary up to £60,000. Car allowance. 25 days holiday + 8 bank holidays. Company contributory pension scheme. Employee Assistance Programme. Flexible working environment. Excellent CPD qualifications, workshops and seminars. Professional membership fees covered. If you are interested in the role and would like to know more, please get in touch. Mike @ We Recruit Group | 07562 945 690 TPBN1_UKTJ

Over the past ten years, Talos360 has firmly established itself as a market leader in talent software solutions and online recruitment media with our innovations in the HR software space, Talos ATS & Talos Engage solving todays talent challenges. In 2024 the business was recognised as the number 1 ‘Great Place to Work' overall mid-sized company in the UK, and the number 1 ‘Great Place to Work' Mid-tech company in Europe! We support over 800 companies UK wide and are growing quickly. We are a SaaS technology business, with massive growth plans and investment. We've recently onboarded a new partner Appraisd, who are committed to providing the best performance management platform to our clients. We are now looking for a Customer Success Manager to be based out of Warrington three days per week, with two days working from home. You'll travel to Appraisd offices in Central London once every two weeks as part of your role. As Customer Success Manager, you'll initially be focussed on the Appraisd product offering whilst also supporting the Talos360 Customer Success team. You'll play a crucial role in creating long-lasting relationships with our clients. You will serve as a trusted advisor, ensuring clients are maximising the value of our platform, achieving their desired outcomes, and securing renewals and expansion opportunities. You'll work closely with Sales, Product, and other internal teams to provide an exceptional customer experience, drive product adoption, and identify opportunities for upsells and growth. Customer Success Manager - Key Responsibilities - Lead the onboarding process for new clients, ensuring smooth setup and utilisation of Appraisd, applying project management skills to help clients implement successfully. - Manage a portfolio of clients to ensure they achieve their desired outcomes, maintaining high satisfaction levels, with the aim of a renewed contract. - Work alongside the Sales team to guide clients through the journey from lead to launch, identifying opportunities for expansion and upsell. - Contribute ideas to continuously improve customer success processes and service delivery, ensuring the team remains efficient, effective, and scalable. - Become an expert in Appraisd's product to translate complex client needs into tailored, scalable solutions. Supporting clients with implementation, configuration, issue resolution, and offering proactive guidance on how they can get the most from Appraisd. - Support with creating and refining customer-facing documentation, training materials, and website copy to ensure clarity and ease of use. - Be the voice of the customer in discussions with the product team about bugs, features, and customer-focused development to drive improvements and shape the roadmap. - Follow all internal information security policies to maintain the confidentiality and integrity of client data. Customer Success Manager – Required Skills -Significant experience in customer success, account management, or project management, ideally within a SaaS environment. - Customer-Centric with a passion to help clients succeed, creating positive relationships. - Project Management Skills with excellent organisation, time management, and multitasking abilities. -Strong written and verbal communication skills with the ability to explain complex ideas clearly - A desire to become a product expert and share knowledge with clients and internal teams. - Eager to learn, improve, and drive continuous improvement for the team and the company. - A team player who thrives in cross-functional environments. - Focused on achieving outcomes, including securing renewals, spotting upsells, and contributing to the growth of Appraisd and Talos360's ARR. This role offers the opportunity to add immediate value with your skillset, at a critical phase of growth for the Talos brand and team. There will be on the job training and support, the chance to work with a supportive team, along with future career prospects within our scaling tech led business. The role is hybrid, likely office days in London will be a Tuesday or Thursday with all travel costs covered. Apply now to be considered for this exciting Customer Success Manager role. TPBN1_UKTJ

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? Magdalene,part of M Group Services' Telecom Division, is seeking a Solutions Architect to design and deliver technical solutions for a high-profile utility client. This hybrid role involves office-based collaboration, remote work, and occasional travel. What will you be doing? You will be able to capture and analyse customer requirements to design scalable, repeatable, and customised solutions, utilising standard services where possible.You will serve as the key signoff authority for technical artefacts, including designs, test approaches, and operational handovers. Capable of influencing and collaborating with customers and stakeholders, ensuring technical and project outcomes align with design principles.You will build trusted relationships as the IP technical authority, offering end-to-end guidance. Ability to design, support deployment, and ensure customer networks are fit for purpose, with templated, modular, and industrialised configurations.You will oversee quality assurance throughout the design and implementation process to uphold standards. What you’ll bring? Minimum 2-3 years' experience in technical, solution design, or consultancy roles with SME and large customers. Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with advanced MS Office skills and industry certifications. University degree in business/technical subjects or equivalent preferred. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPT INDNAT #J-18808-Ljbffr

Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, we can discuss this further at interview.As the Store Manager, you will;.Lead & develop a passionate team to deliver outstanding customer service & maximise performance.Create exciting in-store promotions and exp

Lead available planning systems to convert sales forecasts into achievable production and material plans and schedules that optimally balance customer service and operational cost efficiency. Provide leadership and direction to ensure that the planning team are kept safe, engaged, focused, developed

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

We are an early-stage AI venture automating customer service in traditional banking and insurance. This is a flexible, part-time advisory role for a seasoned CX/CS leader.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

You have 5+ years in customer service operations, with 2+ years in an oversight role (Team Lead, Supervisor, Ops Manager). We are an early-stage AI venture automating customer service in traditional banking and insurance. This is a flexible, part-time advisory role for a seasoned CX/CS leader.

Direct, manage and monitor the operation of an efficient and effective service ensuring the work of the team supports service objectives and that necessary resources are secured. Substantial practical or professional experience and understanding of a specialist area or supporting service teams and/o

As Cyber Vulnerability Team Lead, you’ll be responsible for leading and managing a small team, maintaining the proactive identification of vulnerabilities, across MOD’s wide area network (WAN) connected systems. Undertake line management, mentoring and countersigning tasks of a small team. Manag

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment.

We are seeking a dynamic and motivated Team Lead to join our Family Support Service within the Early Help Service. Team Lead – Early Help – Family Support Service. In this pivotal role, you will be responsible for managing and co-ordinating the provision of service and will provide professional

Daily activities will include processing customer orders via SAP, resolving customer queries in an efficient and professional manner, dealing with and processing credit claims, and supporting the commercial sales teams and their customers with product and sales reports. To oversee and support a smal

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. Managing a team of Service Desk Tech

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional

Previous experience in a leadership or team lead position within a Service Desk or technical support environment. Professional, structured, and proactive approach to customer service and operations. Are you looking for an exciting new opportunity? Join a leading UK channel-only IT services provider,

Lead, motivate, and develop the Core Data Team to meet annual objectives and service levels. Provide expert guidance on business processes, HR system functionality, and data management to People Services teams. Proven experience leading teams with strong people management skills.

As a Customer Service Team Leader, you will be responsible for the management, organisation, and coordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Get notified about new Customer Service Team Lead jobs in. You’ll work closely with

Explore the Customer Service Lead role in Commercial Catering/Hospitality with UK Visa Sponsorship. This role is ideal for maintenance-trained customer service professionals interested in expanding their skills in plumbing, mechanical, and electrical engineering fields. The company is a leading prov

Offering a range of specialist services, they are looking for a Service Team Lead to be a key player their team. Service Team Lead (HVAC & Refrigeration). Are you a leader within the HVAC / Refrigeration industry looking to join a company offering the chance to lead your own team, in a senior off th

Direct, manage and monitor the operation of an efficient and effective service ensuring the work of the team supports service objectives and that necessary resources are secured. Contribute to and where appropriate lead the development of practical strategies, works programmes and service improvemen

The Strategic Workforce Planning & People Analytics Team Lead will work closely with the Business Units, Military Strategic Headquarters (MSHQ) and the three service personnel staff to conduct planning activity and contribute to the setting of organisational priorities in structure and disposition o

You will work alongside the Physiotherapy Team Lead, Occupational Therapy Team Lead and Ward Manager to provide leadership for the inpatient unit, managing your team, ensuring patient flow, and identifying and taking forward quality improvement. You will work closely with the Lead Nurse, Clinical Le

Leading and motivating a team of Customer Service Representatives. We put our customers 1st and as a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere, making your mark on our business and our industry. Building relationships with our custo

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Get notified about new Service Desk Team Lead jobs in. Managing a team of Service Desk Technicians.

As a Jigsaw Customer Services Team Leader, you will play a crucial role in ensuring exceptional customer experiences across various touchpoints. Minimise business losses by investigating fully and seeking support from the Team Leader/Customer Experience Manager and completing logs which are required

Leading and motivating a team of Customer Service Representatives. We put our customers 1st and as a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere, making your mark on our business and our industry. Building relationships with our custo

Are you a tech-savvy individual with strong communication and leadership skills, looking to build your career in people management? Join our team as a Team Lead and provide essential assistance to stakeholders while growing your expertise in a dynamic environment. As Team Lead, you will be responsib

Service Delivery Team Lead (ERP Platform), Surrey. Direct, manage and monitor the operation of an efficient and effective service ensuring the work of the team supports service objectives and that necessary resources are secured. Lead major projects and reviews within a defined area of work to optim

The Customer Service Team Lead will provide an enhanced level of customer services and operational support. Get notified about new Customer Service Team Lead jobs in. Customer Service Team Leader (Complaints) / Senior Engagement and Insights Officer.

Line managing a small team, including Customer Service Data and Performance Officer and Community Wellbeing Officers. Are you passionate about using insight to drive meaningful change? Do you thrive on improving processes and delivering better outcomes for communities? We’re looking for a proactiv

We are seeking a dynamic and motivated Team Lead to join our Family Support Service within the Early Help Service. Team Lead – Early Help – Family Support Service. Team Lead – Early Help – Family Support Service.

Lead and mentor a team to achieve set targets and maintain exceptional customer service. Proven leadership experience, ideally in a customer service, call centre, or helpdesk environment. Role Overview: Team Leader (Mitie)Location: T2 Trinity Park, Birmingham, B37 7ESContract: Permanent, Full-timeHo

As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding

Logistics & Customer Service Assistant - Key Responsibilities. Logistics & Customer Service Assistant - Skills and experience. Previous experience in a logistics, customer service or order management role.

As a German Speaking Customer Service Team Leader it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with