Customer service team lead jobs in Great SankeyCreate job alerts

Operations Director Location: Warrington Contract: Permanent | Full-time Are you an experienced Operations Director looking to take the next step in your career? Our client, a large IVF provider are looking for Operations Directors to join their teams. What You’ll Do: • You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement. You will embrace and collaborate with others and the core group resources designed to help you succeed., • You will set your clinic up to deliver outstanding outcomes at every stage of the journey from first contact, to recommendations and into treatment. You will want to know we are doing a brilliant job at every stage of this journey, and when we don’t, you’ll lead from the front taking action to resolve issues., • You will build a highly customer centric culture leading from the front, engaging with colleagues and customers being seen to be the face of the clinic to customer a critical person that understand their needs and journey, and involved in the outcome. Accessible as required to ensure that Patients understand and know you are at the heart of helping them to achieve their dream, and creating a workplace where colleagues know they can do their best., • You will ensure that your teams have the space to be brilliant whether that’s the consultant or the receptionist, your approach will be to set them up to make the difference they can, and when they don’t, you’ll actively manage performance to address gaps. We’re Looking For: • An experienced Operations Directors within Fertility Services or Private Healthcare., • Uses data to identify causes and areas of focus, track improvement and provide quantitative data for business cases., • Open and effective communication style up and down stream., • Supports the company vision and strategic objections, exhibits behaviours related to values. Why Join? You’ll be part of a pioneering team in fertility care with access to cutting-edge treatments, continuous professional development, and the opportunity to transform lives truly. Benefits: • 33 Days annual leave (inc. 8 public holidays), • Buy/sell holiday scheme. (after 2 years service), • Pension scheme To register your interest in this role or to find out more, don't hesitate to get in touch with Chris Hemming: 0203 910 0570

• Opportunity to lead new flag-ship Branch on behalf of a leading distributor! Branch Manager – Runcorn Representing a leading construction distributor | Market leader | Career advancement opportunity Our client, a well-established UK construction distributor, is seeking a commercially astute Branch Manager to lead their flagship showroom in Runcorn. This is a client-facing, senior role with full responsibility for branch performance, revenue growth, and team development. The Role of Branch Manager • Full ownership of branch P&L, budgets, cost control, and overall financial performance, • Lead, motivate, and recruit a high-performing team to achieve and exceed sales and margin targets, • Prospect and build relationships with local industrial, mechanical, and trade customers, • Drive new business growth while strengthening relationships with existing key customers, • Ensure exceptional customer service standards are consistently delivered, • Manage stock levels, availability, shrinkage, and supplier relationships, • Recruit, train, and performance-manage branch staff, building clear succession within the team, • Use local market knowledge to identify opportunities and respond to competitor activity, • Work closely with regional management to deliver business strategy at branch level About the Company hiring a Branch Manager Our client is a highly respected UK construction distributor with a strong national presence. Operating in a trade-led environment, the company has built a reputation for reliability, service excellence, and long-term customer relationships. The business works closely with professional customers across commercial and project-led sectors, supplying a broad and relevant product range backed by knowledgeable, experienced teams. Rather than focusing purely on volume, there is a clear emphasis on adding value, local decision-making, and doing business the right way. As an employer, the company is known for its people-first culture, with a strong commitment to training, development, and career progression. Teams are trusted to run their operations with autonomy, supported by a management structure that encourages accountability and ownership. The organisation combines the stability of a well-backed group with a hands-on, close-knit feel at local level. This balance has enabled consistent growth and positioned the company as a trusted and respected name within its market. Candidate Requirements • Experience in construction, industrial, or electrical B2B sales, • Branch management, field sales, or sales management experience, • Proven track record of achieving targets and delivering results, • Dynamic, energetic, and commercially focused with a can-do attitude, • Strong leadership and team management skills, • Excellent commercial acumen and business sense Package on offer for the Branch Manager • £43,000 - £55,000 DOE, • £20,000 OTE, • Hybrid – high-spec company car, • 25 days holiday plus bank holidays, • Stakeholder pension, • Private medical healthcare Ref: CPJ1794

Operations Director Location: Warrington Contract: Permanent | Full-time Are you an experienced Operations Director looking to take the next step in your career? Our client, a large IVF provider are looking for Operations Directors to join their teams. What You’ll Do: • You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement. You will embrace and collaborate with others and the core group resources designed to help you succeed., • You will set your clinic up to deliver outstanding outcomes at every stage of the journey from first contact, to recommendations and into treatment. You will want to know we are doing a brilliant job at every stage of this journey, and when we don’t, you’ll lead from the front taking action to resolve issues., • You will build a highly customer centric culture leading from the front, engaging with colleagues and customers being seen to be the face of the clinic to customer a critical person that understand their needs and journey, and involved in the outcome. Accessible as required to ensure that Patients understand and know you are at the heart of helping them to achieve their dream, and creating a workplace where colleagues know they can do their best., • You will ensure that your teams have the space to be brilliant whether that’s the consultant or the receptionist, your approach will be to set them up to make the difference they can, and when they don’t, you’ll actively manage performance to address gaps. We’re Looking For: • An experienced Operations Directors within Fertility Services or Private Healthcare., • Uses data to identify causes and areas of focus, track improvement and provide quantitative data for business cases., • Open and effective communication style up and down stream., • Supports the company vision and strategic objections, exhibits behaviours related to values. Why Join? You’ll be part of a pioneering team in fertility care with access to cutting-edge treatments, continuous professional development, and the opportunity to transform lives truly. Benefits: • 33 Days annual leave (inc. 8 public holidays), • Buy/sell holiday scheme. (after 2 years service), • Pension scheme To register your interest in this role or to find out more, don't hesitate to get in touch with Chris Hemming: 0203 910 0570

A major UK grocery retailer is seeking a Market Street Manager in St Helens to lead a team focused on providing exceptional customer service.

A leading financial institution in the UK is seeking a Customer Service Lead to work full-time (36 hours/week) across branches in Warrington and Wilmslow. The role involves developing customer relationships, coaching the team, and providing exceptional service through multiple channels.

A government agency in St Helens is seeking a Senior Quality Lead to drive quality improvement across the Vehicle Services Directorate. Ideal candidates will have a strong background in team leadership and quality management, and a passion for fostering customer service excellence. The role involves

As a Customer Service Lead you will divide your time between customers and the team. You will be developing relationships with customers, having great conversations, and highlighting the products and services that Skipton Building Society provides through a variety of channels including face to face

This permanent role requires building customer relationships and leading a team while ensuring exceptional customer service. A company in the financial services sector is seeking a Customer Service Lead to work across its branches in Warrington and Wilmslow. Offering a salary of £37,500 per year, t

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

A leading media and entertainment brand in Greater London is seeking a Lead Service Designer to own the design of customer journeys. You will lead service design across Agile teams and partner with cross-functional leaders to deliver scalable solutions. This role includes a hybrid work model with 3

A leading property management company is seeking a Service Charge Accountant Team Leader for a hybrid role based in New Milton. This position involves managing a team to ensure accurate financial reporting and delivering quality service. The role promotes a supportive team culture and professional g

A leading media and entertainment brand in Greater London is seeking a Lead Service Designer to own the design of customer journeys. You will lead service design across Agile teams and partner with cross-functional leaders to deliver scalable solutions. This role includes a hybrid work model with 3

A leading home improvement retailer in England is seeking a Trading Team Manager to drive the commercial delivery of the sales floor and coach colleagues to meet customer needs. This full-time position requires leadership skills, a passion for process, and experience in managing a team.

An IT services provider in East Midlands seeks an IT Support Manager to lead their support team and ensure high-quality IT services. Responsibilities include managing daily operations, developing training programs for team enhancement, and establishing service-level agreements for customer satisfact

A retail company based in Solihull is looking for a confident leader to assist the Store Manager in all aspects of store operations. The ideal candidate will have proven retail management experience, be able to motivate a team, and achieve commercial objectives. Responsibilities include supporting s

A leading sprinkler organization in the UK is seeking a Service Team Lead to oversee essential site services and manage a dedicated team. This role involves strategic oversight of operations, ensuring compliance with safety standards and the successful delivery of services.

A leading retail company in Greater London is seeking an Assistant Store Manager to motivate the team and ensure exceptional customer service at the store. This role requires a strong ability to drive store performance, coach team members, and uphold high operational standards.

A prominent garden centre retailer in the United Kingdom is seeking a Restaurant Manager to oversee fast-paced restaurant operations and lead a team to provide exceptional customer experiences.

A luxury retail brand in London is seeking a Customer Services Assistant Manager to lead the customer service team. The successful candidate will manage relationships, uphold customer excellence, and drive team development while ensuring compliance with best practices. Key qualifications include ext

Reporting to the Global Head of HRIS, the HRIS Lead, the ServiceNow HRSD Product Manager will own the strategic direction and roadmap for the organisation’s HR Service Delivery platform. The role requires strong partnership with HR, IT, and business stakeholders to ensure ServiceNow HRSD supports

As a Service Team Lead at Compco Fire Systems, you’ll be at the heart of the service department, where your strategic thinking and operational expertise will help shape the future of our service team. As Service Team Lead, you’ll oversee a wide range of critical initiatives to drive our services

The ideal candidate will lead a dedicated team, oversee store operations, and ensure exceptional service through effective coaching and analysis of sales data. A luxury fashion retailer in Greater London is seeking a Floor Manager to elevate customer experiences.

You will help pre-sales teams design implementation solutions and answer technical RFPs, while also solving complex technical problems for existing customers that our customer-facing teams cannot resolve. As the Customer Engineering Team Lead, you will build and manage a new team of technical expert

As part of a team of specialist Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. As the first point of contact you will liaise directly with the customer

A leading energy company in Greater London is seeking a Customer Relationship Team Lead to lead a high-performing team focused on delivering exceptional customer service. The role involves coaching team members, managing complex customer issues, and adapting to business needs in a hybrid working env

A leading mobility solutions provider situated at Stansted Airport is seeking a Station Manager to build and motivate an engaged team. This role involves driving operational performance, managing staff, and ensuring top-tier customer service. Candidates should possess strong leadership and communica

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. You

A leading UK retailer is seeking a Team Manager in Food to lead their shop floor team, ensuring excellent customer service and driving profitability. The role requires strong leadership skills, operational resilience, and the ability to cultivate a motivated team. Responsibilities include supporting

The ideal candidate will demonstrate strong leadership skills, a passion for customer service, and the ability to coach a diverse team. A leading UK retailer is seeking a mid-senior level Store Manager to enhance customer acquisition and service experiences in their Catford store.

A leading retail company in Greater London is seeking a skilled Assistant Manager to guide a team towards achieving sales and KPI targets. The role involves supporting the Store Manager, analyzing sales data, and creating a positive team culture.

The ideal candidate has at least 2 years in restaurant management, strong leadership skills, and exceptional customer service abilities. A renowned hospitality group in the United Kingdom is seeking a Restaurant and Bar Manager to lead operations at Moonfleet Manor. This role involves managing a ded

You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service solutions. A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley

A vibrant dining destination in Greater London is seeking a Restaurant Manager to lead a talented team and craft memorable guest experiences. The ideal candidate should have proven leadership experience in a fast-paced restaurant environment and a strong passion for hospitality.

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture. The ideal candidate will have experience in food retail, strong leadership skills, and a commitment to team success.

The role involves leading stock management and coaching colleagues to enhance customer services. Successful candidates will have strong leadership and organizational skills, alongside a passion for coaching team members. A major UK retail company in St Helens is seeking a Trading Team Manager to dri

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

You’ll lead a team of 5-7 Senior Customer Operations Executives within our Customer Operations function—developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back-office processes. Proven experience leading a customer operations or service

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service. This full-time position offers

The ideal candidate will have a strong background in customer service, team management, and possess excellent communication skills. A leading food service management company is looking for an experienced Assistant Cafe Manager in Greater London. This role involves overseeing catering operations, ens

The position requires proactive leadership and a commitment to customer satisfaction. A leading distributor in the construction sector is seeking a Hire Manager to join their Bristol branch. In this role, you will supervise the Hire department, ensuring quality service and maintaining tools within h

The ideal candidate will lead a team to deliver outstanding customer experiences while managing front and back-of-house operations. A renowned quick-service restaurant chain in Greater London is seeking a Restaurant Shift / Floor Manager.

This role involves managing and developing the Security team while ensuring high standards of customer service. A leading security services provider in Greater London is seeking a Security Night Supervisor. Key responsibilities include supervising operations, maintaining communications with manageme

You will oversee daily operations of the restaurant and bar, ensuring high standards of service and guest satisfaction. This role requires strong leadership skills and extensive food and beverage knowledge.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

The ideal candidate will lead a team of property managers, support their professional development, and maintain high standards of customer service.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

You will be part of the senior leadership of the TRA and you will be motivated to play your part in leading the Legal team and the wider organisation. As a Senior Lawyer at the TRA you will be responsible for providing legal advice and support to the case teams carrying out trade remedies investigat

A prominent organization in the UK seeks a Team Leader for their People Operations team. This pivotal role involves managing a dedicated team, overseeing HR query resolution, and ensuring compliance and quality in service delivery. Ideal candidates will have experience in HR operations, team leaders