Customer success jobs in Bicester - Page 2Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. Responsible for collecting customer feedback and communicating into the product team. With a unique focus on the contractor and tempor

Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

Enterprise SaaS Sales or Specialized Overlay roles, preferably within the Customer Success or CRM space. Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

This is a relationship-focussed role that combines account management, customer support and commercial awareness and a strong emphasis on delivering excellent service with long-term customer retention and growth. Client Success Executive / Manager. We are now seeking an enthusiastic Client Success E

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Reporting to the CRO, you will own the global Customer Success strategy across retention, expansion, and customer value. They are now hiring a VP Customer Success to lead this transformation. Defining the Customer Success strategy as the company scales internationally.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. Technical Support & Cu

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Backed by serious investment and on a journey to optimise their customer journey!. Lead, shape, and elevate the customer experience across all touchpoints.

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Technical Customer Success Manager. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Proven success owning enterprise customer relationships and driving adoption, performance, and growth.

This individual is someone who works well with others, has a “get the job done” mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. The candidate must be an exceptional team player, as this team

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. Build success plans aligned to your customers strategy, delivering, driving & clearly articulating value, ensuring every one of your customers gets the maximum from Nory. You have 2 to 3 years of experience in Cu

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. The CSM plays a critical role in defining key customer outcomes and guiding customers through their journey to succe

The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, soluti

A leading identity management provider in the UK is seeking a Customer Success Manager to enhance client retention and advocacy. The ideal candidate will possess strong customer-facing and consulting skills, with a bachelor's degree or equivalent experience.

We’re looking for a high‑energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. Customer Confidence – Customers feel heard, supported, and valued. Customer Success, Account Management, or SaaS retention roles.

You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Management of customer expectations a

Define timelines, milestones, and success criteria, while ensuring that they are successfully achieved. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming their use of MarqVision into tangible business value. Customer Success a

We are supporting our global software client in looking for an exceptional candidate to drive customer success, strategy and service excellence in its global professional services functions. Drive transformation toward a SaaS‑driven customer success model. Build long‑term client partnerships and

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Our constantly expanding tech

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, spanning the UK, Netherlands, France and Germany. Account Manageme

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to

A maritime technology company is seeking a Customer Success Manager to enhance client engagement and satisfaction. The role focuses on onboarding customers, ensuring operational value, and identifying upselling opportunities through data-driven insights.

A market research agency based in London is seeking a Customer Success Manager to onboard customers and ensure they achieve their research goals. Ideal candidates will have experience in customer success within market research, excellent communication skills, and a passion for SaaS solutions. This h

A technology solutions provider in the UK seeks a Customer Success Manager to enhance client relationships and drive satisfaction. Candidates should possess strong customer-facing and consulting skills, along with a Bachelor’s degree or equivalent experience.

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

Deliver a Stellar Customer Success Journey. Guide clients through the full customer success lifecycle: Purchase, Onboarding, Adoption, Retention, Expansion, Advocacy, and Churn Reduction. Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

A tech company specializing in developer efficiency is seeking a Customer Success Director in London to lead customer success strategies for enterprise accounts. The ideal candidate has over 5 years of experience in customer success, strong relational skills with executive stakeholders, and a solid

Ideal candidates will have over 8 years of experience in customer success or account management, along with proven leadership skills in fast-paced environments. This position offers an opportunity to shape customer success strategies in a rapidly growing company. A forward-thinking AI company in Lon

A global service provider is looking for an experienced Customer Success Manager in Greater London. This role involves managing the full customer lifecycle, ensuring adoption and maximizing revenue through upsell strategies.

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. You will help customers achieve their goals, and thi

Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy – all with a keen eye to retention. Management of customer expectations and being a focal poi

A leading SaaS company based in the United Kingdom is looking for a Customer Success Specialist to manage customer relationships and drive their engagement with Convene. The role requires excellent communication skills, experience in customer success or account management, and the ability to analyze

A leading global information services company in Greater London is seeking an experienced leader for the Global Customer Success Team.

A global leader in creative operations is seeking a passionate Customer Success Manager to strengthen client relationships and oversee onboarding and engagement strategies. This role involves strategic communication with key stakeholders and a commitment to driving client success using advanced XR s

As a Senior Customer Success Manager at Parametric Technology (UK) Limited, you will be a strategic partner for our key enterprise customers, ensuring their successful adoption, utilization, and expansion of our solutions to drive maximum value and foster long-term relationships. Contribute to the c

Own and grow strategic, long-term customer relationships, serving as the primary partner responsible for customer engagement, satisfaction, retention, and renewal success. Customer Success, Account Management, or similar customer-facing roles within a B2B SaaS or enterprise technology environment. D

As a Customer Success Manager, you are the strategic partner for a portfolio of B2B customers across all Spacewell products: Workplace, Energy, Asset, and Maintenance. You’ll have a direct influence on customer outcomes, working with innovative technology and a modern SPICED‑based customer succe

The Customer Success Manager II is responsible for growing, supporting, and renewing customer adoption of Demandbase solutions. Partner with customers to deliver proactive ABM best practices, strategies, and use cases, addressing critical success issues and executive priorities. Develop customer suc

Feedback Loop: Act as the voice of the customer within the company, relaying feedback to the product, marketing, and sales teams to help shape the product roadmap and improve customer satisfaction. Customer Advocacy: Identify and develop customer advocates who can provide testimonials, case studies,

You will identify expansion opportunities, drive renewals and upsells, and partner closely with Sales, Engineering, and Customer Success leadership to turn technical success into durable revenue growth. The focus is scaling the customer success motion to a large book of business. Customer Success or

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct

A technology company is seeking an Account Management Associate in London to support Account Managers in delivering exceptional customer experiences. Candidates should have a Bachelor's degree and over a year of experience in customer-facing roles, preferably in SaaS. Responsibilities include produc

This role sits within Customer Success and partners closely with Customer Success Managers (CSMs)/ Onboarding Project Managers and other managers within the organization. Training, enablement, customer education, or learning & development OR Customer Success / Support with a strong training focus. E