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Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS),

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Backed by serious investment and on a journey to optimise their customer journey!. Lead, shape, and elevate the customer experience across all touchpoints.

Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Our client is a global

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Reporting to the CRO, you will own the global Customer Success strategy across retention, expansion, and customer value. They are now hiring a VP Customer Success to lead this transformation. Defining the Customer Success strategy as the company scales internationally.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

This is a relationship-focussed role that combines account management, customer support and commercial awareness and a strong emphasis on delivering excellent service with long-term customer retention and growth. Client Success Executive / Manager. We are now seeking an enthusiastic Client Success E

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

This role involves strong communication and organisational skills, requiring interaction with multiple departments to ensure customer satisfaction.

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previousclient facing experience with ideally previous customer success experience.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. You have 2 to 3 years of experience in Customer Success or Account Management within SaaS, working with SMB customers, managing a portfolio of 100+. Build success plans aligned to your customers strategy, deliver

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. The CSM plays a critical role in defining key customer outcomes and guiding customers through their journey to succe

The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, soluti

A leading identity management provider in the UK is seeking a Customer Success Manager to enhance client retention and advocacy. The ideal candidate will possess strong customer-facing and consulting skills, with a bachelor's degree or equivalent experience.

The ideal candidate will have enterprise software experience, proven Customer Success leadership, and the ability to oversee support and account management functions. Offering a competitive salary of £60,000 - £80,000 and hybrid working arrangements, this is a unique opportunity to influence the c

A leading financial services firm in Greater London seeks a Customer Success Manager to drive client retention and growth while enhancing customer relationships.

A leading market analytics firm in Greater London seeks a Customer Success Manager to foster client relationships, ensure high satisfaction, and enhance user engagement with the platform.

A health-tech startup in Greater London is seeking a Customer Support Manager to lead their Customer Support team. The ideal candidate will have proven experience in a fast-paced service environment and a customer-first mindset.

A leading membership association in Greater London is seeking a Customer Success Manager to enhance member engagement and retention. The successful candidate will build relationships with members, serve as the first point of contact, and work with internal teams to address members' needs.

A leading provider of identity security solutions seeks a Customer Success Manager in the UK to manage client relationships and ensure satisfaction with their platform. Candidates should possess strong consulting and customer-facing skills, a bachelor's degree, and be adept at communicating across t

Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics. Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant). As a key member of our Customer Success team, this role is technically s

Minimum 4 years in a customer-facing role (Customer Success, Account Management, Business Development). Lead initiatives to scale Customer Success through automation and AI. Proven success managing customer relationships through adoption, renewal, and expansion.

Working closely with the Sales Managers of Customer Success, The Customer Success Team Leader will provide line management, capacity planning, pipeline management, coaching and development to support a team of Customer Success Executives. As Customer Success Team Lead, your primary responsibility is

A leading SaaS company in the UK seeks a Customer Success Manager to drive value for strategic clients. Candidates should have a degree in business or finance, along with 2+ years experience in customer success within a SaaS framework. This role involves building relationships, ensuring customer sat

This role involves providing exceptional customer service, resolving product-related inquiries, and ensuring customer satisfaction. Ideal candidates will have over a year of experience in customer success, possess excellent communication skills, and thrive in a fast-paced setting.

A technology solutions company in Greater London is seeking a Technical Consultant to engage with customers post-sales and develop software solutions on the Appian platform.

This role is a part of our Global Customer Success Team. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming their use of MarqVision into tangible business value. Customer Success Managers at MarqVision are self‑motivated and

A leading healthtech company in Greater London is seeking a Delivery & Customer Success professional to manage client relationships, ensuring needs are met and driving business growth.

We are supporting our global software client in looking for an exceptional candidate to drive customer success, strategy and service excellence in its global professional services functions. Drive transformation toward a SaaS‑driven customer success model. Build long‑term client partnerships and

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Our constantly expanding tech

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. Account Management, Success Management or other customer facing relationship roles, additional experience in B2B sales is preferred. And we need a p

Work with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success). As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe cu

A leading technology company in Greater London seeks a Customer Success Manager to enhance product adoption and customer satisfaction. A commitment to customer success is essential. Applicants should have over 4 years of experience in customer advocacy or related fields and familiarity with CRM tool

This role is pivotal in securing the profitable renewal of our E‑Commerce portfolio, ensuring customer satisfaction, and driving sustainable growth of our customer relationships. We are looking for a highly motivated and experienced Customer Success Manager to join our team. Own and manage custome

A leading software company is seeking a Customer Success Manager for Document Cloud in London. Candidates should have at least 5 years of experience in customer success and excellent communication skills. This full-time position focuses on driving business value and supporting customer engagement wi

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A premier subscription solution provider is seeking a Senior Customer Success Manager to enhance relationships with EMEA merchants, driving business growth through strategic guidance.

Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. As the Customer Success Team Lead (EMEA), you will play a critical role in shaping the future of our

A maritime technology company is seeking a Customer Success Manager to enhance client engagement and satisfaction. The role focuses on onboarding customers, ensuring operational value, and identifying upselling opportunities through data-driven insights.

A technology company is seeking an Account Management Associate in London to support Account Managers in delivering exceptional customer experiences. Candidates should have a Bachelor's degree and over a year of experience in customer-facing roles, preferably in SaaS. Responsibilities include produc

This role sits within Customer Success and partners closely with Customer Success Managers (CSMs)/ Onboarding Project Managers and other managers within the organization. Training, enablement, customer education, or learning & development OR Customer Success / Support with a strong training focus. Y

Customer Success, CS Engineering. Develop technical documentation, both internally and externally, that empower customers to self-serve and improve their own integrations with HUMAN. Experience working with JIRA and Confluence, and writing technical documentation for internal employees and external