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Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Technical Support & Cu

Reporting to the CRO, you will own the global Customer Success strategy across retention, expansion, and customer value. They are now hiring a VP Customer Success to lead this transformation. Defining the Customer Success strategy as the company scales internationally.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. They’ll admit to being behind the curve on optimal customer centricity, so yo

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS),

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

This is a relationship-focussed role that combines account management, customer support and commercial awareness and a strong emphasis on delivering excellent service with long-term customer retention and growth. Client Success Executive / Manager. We are now seeking an enthusiastic Client Success E

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. Build success plans aligned to your customers strategy, delivering, driving & clearly articulating value, ensuring every one of your customers gets the maximum from Nory. You have 2 to 3 years of experience in Cu

Actively manage client communications to include new product releases, feature/functionality updates, release notes, and other adoption campaigns sent by Customer Success. ACA is currently looking for a Senior Customer Success Specialist who will provide senior level expertise and guidance while wor

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. The CSM plays a critical role in defining key customer outcomes and guiding customers through their journey to succe

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

Management of customer expectations and be a focus point for customer issues. Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy – all with a ke

A leading identity management provider in the UK is seeking a Customer Success Manager to enhance client retention and advocacy. The ideal candidate will possess strong customer-facing and consulting skills, with a bachelor's degree or equivalent experience.

We are supporting our global software client in looking for an exceptional candidate to drive customer success, strategy and service excellence in its global professional services functions. Drive transformation toward a SaaS‑driven customer success model. Build long‑term client partnerships and

Define timelines, milestones, and success criteria, while ensuring that they are successfully achieved. Customer Success and/or Account Management experience within the SaaS field in the EMEA Market. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning f

Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand thei

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. And we need a passionate Customer Success Manager like you to help us get there. As a Customer Success Manager, you'll have the opportunity to culti

A maritime technology company is seeking a Customer Success Manager to enhance client engagement and satisfaction. The role focuses on onboarding customers, ensuring operational value, and identifying upselling opportunities through data-driven insights.

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to

A technology company is seeking an Account Management Associate in London to support Account Managers in delivering exceptional customer experiences. Candidates should have a Bachelor's degree and over a year of experience in customer-facing roles, preferably in SaaS. Responsibilities include produc

This role sits within Customer Success and partners closely with Customer Success Managers (CSMs)/ Onboarding Project Managers and other managers within the organization. Training, enablement, customer education, or learning & development OR Customer Success / Support with a strong training focus. P

Customer Success, consulting, agency, or sales). Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Define and track core customer success metrics (e.

A leading technology company in Greater London is seeking a Customer Success Manager to manage and grow client relationships.

A growing printing group in the North West Offices is seeking a Print Account Manager to provide exceptional service and maintain strong customer relationships. Candidates should demonstrate excellent communication and customer service skills and have a passion for the printing industry. This role i

A leading automation company in the UK is seeking a Customer Success Manager to act as a trusted advisor for enterprise customers in the UKI region. This role requires over 5 years of experience in Customer Success or similar fields, focusing on building relationships and driving retention and expan

Responsibilities include managing customer success plans, facilitating engagement, and translating customer challenges into actionable insights. A technology solutions provider is seeking a Technical Customer Success Manager to own post-sales customer relationships and ensure onboarding, adoption, a

In the Customer Success Manager role, you will be managing a variety of named accounts across our global customer base. As a Customer Success Manager for Key Accounts, you will manage a portfolio of 10-15 existing Darktrace customers to maximize their utility from Darktrace deployments and grow thei

A legal tech company is seeking a graduate for a role in their Customer Success team, based in London. The position involves supporting customers in onboarding and implementation, translating business needs into software functionalities, and ensuring high-quality service delivery.

Motivated by purposeful impact, growth, and client success.

Customer Success team and help us make – and keep – Customers for Life. We’re growing, and Customer Success plays a key role in driving retention, expansion and long-term customer value. Customer Success, Account Management, Sales or related client-facing roles.

Customer Success, Program Management, Partner Management, or Operations within mobility, transportation, aviation, automotive, or similarly complex operational environments. Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe.

The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior experience in relationship management, Account Management or operational management within financial services or a FinTech environment. You wi

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Client Services team includes customer success, support, and solutions engineering. The Customer Success Manager (CSM) is responsible for managing and growing a

Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Follow customer success playbooks and support continuous improvement of team process

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. Customer Advocacy: Serve as the bridge between our customers and our product team. Experience in a customer success, account man

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Develop and maintain strong relations

A leading learning technology company is looking for a Customer Success Manager to enhance customer satisfaction and retention. The ideal candidate will have experience in customer success, effective communication skills, and a customer-centric approach.

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for a Senior Enterprise Customer Success Manager, reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in-hand