In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: - Genuine passion for hospitality and ensuring that the teams they and work in share this. - Lots of personality and not afraid to use it! - A love for food, drink, customer service and, above all else, people. Responsibilities: - Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible. - Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff. - Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences. - Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction. - Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere. - Process orders and payments transactions with accuracy and efficiency. - Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables. - Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace. - Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike. - Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons. - Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards. - Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service. - Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. - Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.
Our client is seeking an experienced Field Sales BD Manager, the role is offered as a permanent full time position. Salary: £30,000 to £40,000K pa – depending on sales experience - fully expensed hybrid 24 reg car – personal mileage permitted Bonus: paid twice a year, annually up to 12% of basic salary (KPI related) Bonus paid based on company sales Hours: core hours 8.30am to 5.30pm, Monday to Friday Requirement to cover phone out of hours on a rota basis Location: ideally candidate would be based in Essex, SE London Must have full UK license – max 3 points Must be 25 or over Territory: Essex, London, parts of Kent – some countryside Benefits: holiday - rising to 25 days + BH with service After 6 months Health care 4 x DIS This role requires an experienced Field Sales BD Manager adept at booking face to face meetings, retaining and gaining new business opportunities. Field Sales BD Manager duties Arrange and book appointments for face to face site visits with customers. Set strategy, track, and deliver sales account targets, aligned with company objectives. Manage a portfolio of accounts to achieve long-term success Develop positive relationships with existing customers Generate new business using existing and potential customer networks Provide solutions to customers in a timely manner Suggest actions to improve sales performance and identify opportunities for growth Establish and grow relationships with our preferred suppliers Have a proven track record within a sales environment. Excellent communication, negotiation, and problem-solving skills. An ability to deliver projects on time and to budget. Knowledge of CRM software, MS Office and virtual meeting platforms