Customer success jobs in London - Page 17Create job alerts

You’ll be responsible for managing a portfolio of customer accounts at all levels within an organisation ensuring they receive maximum value from Tendable, enable customers to advocate and expand their use of our platform and manage the contractual relationship. Lead customer engagement – includ

As Coople continues to scale our technology platform, we're evolving how we support customers-particularly large, complex enterprise clients-alongside our established base of small and medium-sized businesses. Bring a best-in-class SaaS customer success playbook to Coople, introducing frameworks for

NYC-based, 5-day in-office role,. An office in downtown NYC (Union Square).

Success across FinTech, Performance Marketing, Events Management, Media, and Real Estate is underpinned in a belief that people & processes are the key ingredients to success – as evidenced by 17 successful portfolio companies to date. Are you a proven Customer Success Associate with the track rec

Learn more about Syneos Health. Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easie

As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, en

Are you a team player who thrives in a fast-paced, customer facing environment? As a Service Delivery Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. In additi

Please review the job details below.We are seeking an Integration Architect for Mission Systems to join our International Government (IG) Solutions Team.This role is focused on enabling customer success by supporting the integration and deployment of our advanced geospatial analytics and AI-powered

Provide corporate management advice (Management Systems and Auditing) as required. Create, deliver and oversee health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success. Respond to technical concerns and problems, ensuring smooth impl

The Sr Professional Services Consultant will report to the Director of Professional Services EMEA. Senior Professional Services Consultant. Professional Services, Implementation Consulting, or Customer Success.

The Partner Sales Manager role at Adobe aligns partner value with customer accounts in the UK, Ireland, Middle East, and Africa markets. Collaborate cross-functionally with Sales and Customer Success teams to ensure successful deal registrations with your partners. Work creatively with Partners and

Senior Manager, Customer Success. Providing superior customer experience across all customer engagements; this includes actively coordinating to meet and set customer expectations, advising on best practices, and evaluating and actioning customer feedback. Senior Manager, Customer Success.

Native Japanese speaker is a must for this role.

We are looking for a proactive and commercially minded Senior Customer Success Manager to own post-sale relationships with our clients and grow into building our Customer Success function. We’re hiring a Senior Customer Success Manager to join our London team at General Index to lead client relati

Your career, our journey -find your dream job at Moss. We’re Moss, a fast-growing fintech company born in the heart of Berlin in 2019. Finance, legal, strategy and business development at Moss, work hand-in-hand with leaders across the company to achieve business objectives, and provide solid supp

Fluency in English and French at Business level.

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You've owned renewals, driven expansion, and worked cross-functionally to deliver success.

Customer Success Specialists, Technical Account Managers, SaaS Support Engineers, Client Success Managers, Customer Engagement Specialists, and recent graduates with a passion for tech. Customer Success Engineer – FinTech / RegTech Scale-Up. Customer Success, Client Support, Technical Support, Saa

Apply for Customer Success Manager – IT/ITES Services. Customer Success Manager – IT/ITES Services. We are seeking an experienced and client-centric Customer Success Manager (CSM) to oversee and grow relationships with our IT and ITES service clients.

Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the

You have 3-5 years of previous work experience in Customer Success/Account Management and/or developing customer relationships in the SaaS industry. We are actively looking for a Customer Success Manager to help us establish productive and trusted relationships with our global customer base in the r

Work with customers either in 1:1 engagements for high-impact objectives or by running 1:many success programs to impact target customer groups. Background in scaled program management, or building playbooks and campaigns in sales or customer success platforms. Digital Customer Success Manager.

Energy and Utilities sector knowledge – Experience in utilities or energy retail and/or similar sectors (e. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide

We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role in Trustpilot’s commitment to building trust and t

Develop and execute account plans that yield account expansion. Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary). Responsible for supporting Resolver Core Customers, developing plans to encourage adoption, account growth, and best practice usage.

We are excited to offer an opportunity for a dynamic and customer-focused individual to join The Good Marketer team as a Client Success Manager. Benefits of Joining The Good Marketer. The Good Marketer values diversity and is committed to creating an inclusive environment for all employees.

As a Customer Success Specialist (CSS) focused on maritime clients, your mission is to ensure our shipping, trading, and logistics clients extract maximum value from Kpler’s maritime intelligence solutions. Customer Success, Account Management, or a client-facing role—preferably within maritime,

As a Account Exec / Customer Success Manager you’ll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value from the data and intelligence platform and their sponsored events. Account Exec / Customer Success Manager - Finance Aviation Sector. The Rol

BRAND HEALTH / BRAND TRACKING - CUSTOMER SUCCESS LEADER for Western Europe.

Front-end Software Engineer (react) at EVA. As a Front-end Software Engineer, you will be working on the architecture and implementation of one or more high-scale, 24/7 microservices. Depending on the service and feature, you will work with product analysts, customer success, designers, and other de

Prep Kitchen is the fastest-growing meal prep company in the UK, ranked in The Sunday Times Hundred list two years in a row — #27 in 2024 and featured again in 2025 as one of the UK’s top 100 fastest-growing private companies. Prep Kitchen is the fastest-growing meal prep company in the UK, rank

Customer Experience: Collaborate with the Customer Experience Manager and offshore customer service team to deliver outstanding customer support for your products. This is a great opportunity for a self-starter to take ownership of our portfolio of products,ensuring their success day-to-day includin

To exceed the team quota, drive regional growth and achieve high levels of client satisfaction, the Regional Sales Director develops appropriate strategies, provides inspirational sales leadership, and collaborates effectively with our solution engineering, marketing and customer success groups. Reg

As the Head of Customer Success & Support, you will be responsible for building, scaling, and leading our Customer Success Managers team and Service Desk team. Valsoft is looking for a Head of Customer Success & Support to join our growing global team in the UK. Established in Canada in 2015, Valsof

We are looking for a highly motivated and experienced Manager of Customer Success to join our team on a one-year contract basis, with the potential to extend. Manager, Customer Success (Fluent in German) (1 Year Contract). Contract: 1-Year (with the possibility of extension).

Manager, Renewal Management - EMEA (12 month FTC). CyberArk is looking for a Manager to lead our growing EMEA Renewals team, as a member of the broader Customer Success organisation. In partnership with Sales Account Executives and Customer Success Managers, your team is responsible forsecuring up-f

Manage strong working relationships with internal partners, including sales engineering, sales development & customer success. Senior Corporate Sales Representative, UK Market. Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipel

We are currently considering candidates in the UK or USA. You’ll focus on driving platform adoption, delivering strategic insights based on customer usage data, and creating scalable enablement initiatives. Track usage patterns and proactively identify risk indicators related to engagement or feat

The Senior Customer Success Account Manager, Data Users is responsible for directly servicing and ensuring the success of a portfolio of critical data licensing customers. The Senior Account Manager also supports the Head of Data Users Customer Success with team management and strategy. Partner with

Proactively engage with customers to ensure they are effectively receiving, understanding, and utilizing CDP data. Ensure the timely and accurate delivery of CDP data to assigned customers, adhering to relevant Service Level Agreements (SLAs) for response times and data product delivery. Assist a su

We are seeking a Customer Success Team Lead for the UK & Ireland who will be responsible for leading a team of Customer Success Managers (CSMs) tasked with driving customer ramp-up, retention, expansion, and adoption across a diverse portfolio of mid-market and enterprise clients. Partner closely wi

Monitor creator churn, proactively identifying at-risk creators and developing retention strategies. The Creator Success Manager will be the primary point of contact for creators, ensuring their success and engagement on the platform. Act as the voice of the creator within the company, collaborating

This role is also known as 'Customer Success', Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', ‘Customer Care Specialist’, ‘Receptionist’, ‘Front Desk’, ‘Host’. Our Sales And Customer Service Advisors are an integral part of our Amplifon family, ensuring excep

Get notified about new Customer Success Manager jobs in. Customer Success Manager, Laser Scanning, EMEA, UK based (F/M/D). NavVis' hardware and software within our customer base while ensuring customer success.

You’ll work closely with Product, Marketing, and Customer Success to ensure our content is engaging, consistent, and aligned with business goals. Collaborate closely with Product, Marketing, and Customer Success to align content with business goals.

You will have excellent verbal and written communication skills in Spanish and will ideally speak a third European language in addition to English.

Handle support requests via phone, email, and chat, helping Pump scale customer operations across regions. Become an expert in the Pump platform to deliver exceptional customer guidance and value. Referrals increase your chances of interviewing at Pump.

Together with various brand owners, you will be working towards a safe online environment in which the goal is to get rid of all IP infringements that take place around the world. Strong knowledge of the Brand Protection industry, including online infringement and counterfeiting.