Customer success jobs in Loughborough - Page 9Create job alerts

As our first UK-based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market-leading position in the UK. We care more about your ability to solve problems and build strong customer relationships than about the number of years you’ve work

Partner closely with the entire Customer Success organization to provide a world‑class customer experience. In this role, you will report to the Manager, Customer Success and Support. Work to reduce time to value for the customers by guiding operational workflows for the customers.

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. The successful candidate will be a multi-tasker with a “can do” attitude, a love for challeng

A growing fintech company in London is seeking a Customer Success Manager to oversee the post-onboarding experience for hospitality partners. You will play a critical role in scaling customer success strategies, ensuring long-term retention and growth through data-driven insights and relationship ma

Design and own the end-to-end customer success lifecycle including onboarding, engagement, and retention strategies from scratch. Proven experience in 0→1 environments, having scaled customer success or account management processes within the fintech or B2B SaaS sectors. Founding Customer Success

We are looking for a highly motivated Customer Success Manager to drive the success of our premium-tier customers. Collaborate internally to share customer feedback, inform product improvements, and contribute to overall customer success strategy. SaaS Customer Success, community management, or work

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

A leading veterinary software company is seeking a Customer Success Manager to drive customer satisfaction and success for ezyVet clients. This hybrid role, based in Greater London, involves managing relationships with key accounts, collaborating with various internal teams, and ensuring customer ne

A leading technology recruitment firm seeks a Senior Customer Success leader in London to oversee customer retention and satisfaction for a global SaaS business. Ideal candidates will have experience in managing complex customer bases and a pragmatic approach to leadership.

This role focuses on delivering exceptional onboarding and training services for customers, ensuring they maximize their investment in Qumulo products.

A leading marketing technology company in London is looking for a Customer Success Manager to manage mid-market business customers. In this role, you will cement relationships, assist with product adoption, and improve customer success processes. The ideal candidate has 1-2 years of experience in cu

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Customer Success Specialist — 12-Month Contract. As an Onboarding Customer Representative you will be in charge of handling the communication, coordination and overall support for customers that acquired an iTero scanner before the clinical training is completed. Work with customer via ticket, pho

A leading digital experience platform in the UK is seeking a Customer Success Manager to work with EMEA customers, ensuring they maximize value from the platform. The role involves driving customer programs, aligning value expectations, and fostering strong customer relationships. Ideal candidates w

A pioneering tech company is seeking a Customer Success Manager who will own the customer journey from contract signing through to hands-on support and implementation.

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team. At Affinity, we’re passionate about our customer's suc

Graduate Customer Success Manager. You'll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or service.

Our success is defined by our customers success. You will work to help refine and improve our customer success processes and playbooks to work at scale across hundreds of customers. We are looking for a driven individual to join our team as the third Customer Success Manager, Midmarket on our UK t

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models informe

A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive v

A leading software company based in Greater London is seeking a Customer Success Engineer to deliver consulting and implementation services. This role involves leading projects and developing expertise in integrating WalkMe products to maximize customer success. Ideal candidates will have over 3 yea

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem-solve for your customers and acting as a customer advocat

A fintech scale-up in London is seeking a Customer Success Manager to ensure customers maximize value from solutions. The ideal candidate will oversee customer onboarding, monitor satisfaction, and act as a liaison between sales and product teams.

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or e

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. Own the end‑to‑end customer journey, from onboarding to post‑impl

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. Demonstrated success in customer retention and driving account expansion. As a Customer Success Manager at Griffin, you will.

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Familiarity with Customer Success platforms such as ChurnZero to mon

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask

A leading technology company in the United Kingdom is seeking a Customer Success Manager to ensure customer satisfaction and successful product adoption. The ideal candidate will possess excellent interpersonal skills and a proactive mindset, aiming to drive customer success and identify further bus

This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. Key responsibilities include managing customer relatio

A leading SaaS company in the Greater London area is seeking a Senior Customer Success Manager to enhance client relationships and drive business value. Candidates should have over 3 years of experience in Customer Success or Account Management within a SaaS environment, strong communication skills,

You’ll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Many of our customers are themselves customer success professionals, so you’ll be working with people who deeply understand the ch

This role is a part of our Global Customer Success Team. Define timelines, milestones, and success criteria, while ensuring that they are successfully achieved. Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have e

Blending customer success, campaign delivery, account management and creative production experience, the CSM delivers proactive, high-quality service with a ‘let me take care of that’ approach that builds trust and drives long‑term adoption. Client Management: Solid background in customer succ

We’re hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. Customer Success o

You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with peo

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

Join as an early Customer Success hire to build best-in-class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and training to renewals and upsells, driving both measurable customer outcomes and commercial growth. Possesses 3-

We are looking for a Manager of Customer Success UK, Ireland & France to lead local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. Manager of Customer S

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/

Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. About the Customer Success Team.

We are looking for a Customer Success Manager who has experience doing this role (3-5 years), managing SaaS customers to maximise renewals. This is a hybrid customer success and insights role. Client Success & Relationships.

Ideal candidates should have over 8 years of experience in Customer Success, strong consulting skills, and a passion for fostering customer success in a tech-savvy environment. A leading API platform company is seeking an experienced Customer Success Manager to drive post-sale strategy and engagemen

A technology company based in Greater London is looking for a Customer Success Manager to manage relationships with elite clients. The ideal candidate should have over 3 years of experience in customer success or account management, and possess strong skills in client engagement and consultative sel

Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. In this full-time role, you will serve as a Customer Success Manager who works with new and existing enterprise customers to maximiz

The Customer Success Manager (CSM) will be UK-based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. SaaS, customer success, or related implementation roles. This role manages s