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Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Senior Customer Success Manager level.

Customer Success Manager EMEA with:-. I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Monitor customer health, mitigate risk, and ensure high retention across the customer base. Drive customer onboarding, ensuring smooth implement

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. This position is an excellent development opportunity for those looking to progress within Customer Success, Service Management, or wider CDIO careers. Customer

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

Establish customer success strategy, segmentation, and engagement models (playbooks, success plans, QBR/EBR cadences, health scoring). We are seeking a senior leader to build and lead our EMEA Customer Success organisation and to own sales operations for the region. This is a high-impact, managerial

Customer Success Manager (SaaS / Travel Tech). In this role, you will work closely with customers after onboarding, helping them successfully adopt the product, integrate it into their workflows and achieve their goals. Ensure customers successfully use Teleleo services (SIM access, OTP, messaging,

Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact their business. We're looking for someone who is passionate about making their customers successful, proactive in solving challenges, and can represent their customers’ needs within

Customer Enablement & Education: Drive customer enablement initiatives through onboarding, training, and education programs to support sustained user adoption and platform success. Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any chall

Maintain accurate customer data and success plans in CRM and Customer Success platforms. B2B software roles; 3+ years in Customer Success managing large customers. As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving rete

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

Lettings Sales Executive (with Customer Support responsibilities). Interest in customer support and client‑facing operations.

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. Proven success developing and expanding re

Customer Success Manager (Fluent French Speaker). Customer Success, Solutions Engineer, or Commercial post-sales role. Customer Success Manager (CSM).

A leading B2B SaaS company in the UK seeks an experienced Customer Success Manager to oversee a portfolio of approximately 100 accounts. The ideal candidate will have at least 3 years in a similar position and a proven success record in driving account growth.

As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge an

Customer Success Manager (Enterprise SaaS). You will act as a trusted advisor to customers, working with both technical teams and senior stakeholders to ensure successful adoption and ongoing value from the platform. Contribute to improving internal customer success processes.

This is a pivotal customer engagement role responsible for driving customer success, engaging with our partners, orchestrating mission‑relevant workstreams, renewals, and expansion while serving as the critical bridge between our customers, partners, delivery teams, sales organization, engineering

A leading eCommerce intelligence platform seeks an Enterprise Customer Success Manager to support its clients in achieving their goals. Ideal candidates will have customer service experience in eCommerce, excellent communication skills, and a proactive approach.

The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. In this role you’ll be responsible for the end‑to‑end coordination and execution of functional deliverables during the delivery stage, priming your customer for long‑term s

The Specialist Customer Success Partner (CSP) – RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. Develop and nurture ac

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenues at scale. Experience in customer success, account management, or a similar role, preferably within t

A leading SaaS cloud company in the Greater London area is seeking a Customer Success Manager to enhance customer adoption and retention. The role requires 3+ years of customer success experience and strong presentation skills, along with a commitment to fostering positive customer relationships.

A leading waste management company in the UK is seeking a customer service professional to join their Nationals Team.

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. The Opportunity: If you are up to a new challenge, excited to join a team on fire with one ultimate goal: customer first – then please reach out to us. You’ll have the freedom and responsibility to

The ideal candidate has proven experience in Customer Success and knowledge of enterprise-scale environments, especially in finance. A global provider of technology solutions seeks a Customer Success Manager in Greater London. Responsibilities include monitoring customer health and translating goals

Create annual joint success plans with customers to outline their outcomes, objectives, metrics, and timelines; identify and remove any barriers to the customer’s success plan completion. Zilliant is looking for a dynamic Customer Success Manager to join our dedicated Customer Success team. You ar

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

A leading technology company in Greater London seeks a Solutions Engineer to enhance customer success and product experience. You will manage customer journeys, provide technical support, and translate feedback into actionable insights while fostering strong relationships with clients.

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. T

A renewable energy company in London is offering a full-time internship in Customer Success, aimed at candidates from Black backgrounds. The ideal candidate will have excellent customer experience and a passion for Electric Vehicles. Responsibilities include supporting client accounts and communicat

We are hiring a Customer Success Manager to drive value through measurable outcomes for our strategic customers. Become a trusted advisor for customers around best practices for progressing their compliance journey, establishing, nurturing, and expanding relationships within each customer organizati

A leading legal technology company is seeking a Customer Success Team Lead to drive excellence in customer retention and satisfaction across the EMEA region. Ideal candidates will have 2-3 years of leadership experience in SaaS, strong analytical skills, and a passion for customer success. In this r

A workforce management technology company is seeking a strategic leader for Customer Success. This role focuses on bridging the gap between Enterprise clients and self-serve users, driving revenue growth through upselling and proactive customer support. The ideal candidate will implement AI-driven s

A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery.

You have a proven track record of success and progression in a Customer Success or Account Management role, preferably within the SaaS industry. Continuously improving and monitoring key customer success metrics to deliver a world-class customer experience. This newly created position offers you the

A leading creative technology firm in Greater London is seeking a Customer Success Manager to build strong client relationships and enhance their experience with the firm's innovative solutions. You will ensure client engagement through tailored success plans, onboarding training, and strategic insi

Act as a Customer Success Manager for new customers, supporting them to adopt the product after they are live. Software Customer Success Manager Market Leader in Ed Tech. The vacancy could involve some travel, depending on where the customers are.

Engage regularly with existing customers to successfully guide them through the implementation process from start to finish, putting the customer at the heart of everything you do to ensure success. As an Azeus Convene Customer Success Specialist, your will be the dedicated Account Manager for your

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles. Your goal is to ensure customers get real, measurable value from Conveo quickly and continue to expand how they use it over time. You will shape pilots, influence renewals, drive expansion, and repre

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Familiarity with customer succ