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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with change management and driving customer adoption of new technologies. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while or

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Experience: 2+ years in Customer Success, Account Management, or Implementation (bonus points for hitting growth targets). Experience: 2+ years in Customer Success, Implementation, or Account Management (startup experience preferred).

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high‑performing strategy from zero. Minimum 2 years of relevant account manag

Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Years in Customer Success/Account Management: Proven track record in the Enterprise space, specifically navigating the complexities of Cybersecurity, ERP, or high‑stakes Infrastructure software

RateGain is looking for a Senior Director of Customer Success to lead the post-sales organization across Europe. Candidates should possess 10–15 years of experience in Customer Success within SaaS, demonstrating strong leadership capabilities, especially in high-growth environments. This critical

Jellyfish is looking for a Senior Customer Success Manager to drive client satisfaction and adoption of Pencil Pro. The role requires 5+ years of experience in customer success or SaaS, managing enterprise client relationships, and troubleshooting technical issues. The successful candidate will also

HubSpot is an AI‑powered customer platform that integrates marketing, sales and service tools to help businesses grow faster by focusing on what matters most: customers. Lead a team of 8–10 Lead CSMs dedicated to delivering a remarkable total customer experience. Support and direct new and exist

Enablement: Complete revenue org onboarding enablement, role specific enablement, SailPoint certifications, and all assigned compliance / security tasks· Shadowing: Shadow CSMs on customer meetings· Portfolio: Review your assigned customer portfolio, familiarise yourself with the cus

Wealth Dynamix is seeking a Graduate Customer Success Consultant to join their growing team in London. The successful candidate will develop expertise in Wealth Dynamix products while enhancing customer satisfaction.

Monograph in Greater London seeks a Customer Success Team Lead to spearhead a dynamic team of Customer Success Managers. In this role, you will cultivate relationships with key clients, drive customer satisfaction, and enhance the customer journey. Ideal candidates have a proven track record in Cust

As a Customer Success Intern, you will collaborate with our international Customer Success team to enhance customer engagement, support process improvements, and contribute to high‑impact activities designed to help clients succeed. Shadow Customer Success Managers on internal standups, customer c

A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry. Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote. We are looking for senior leaders in customer

The Principal Customer Success Manager will become a trusted advisor to help our customers navigate the digital transformation landscape. Our Senior Customer Success Managers share best practices and play-books to help our customers scale adoption and usage while achieving their goals. The Principal

As a member of the Customer Success team, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. At Notabene, the success of our customers drives everything that we do and our Customer Success team is

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previous client facing experience with ideally previous customer success experience.

Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. We hire people with unique identities, backgrounds, and perspectives; this balance-for-the-better philosophy is key to our success. When paired with our culture of

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. If you are up to a new challenge, excited to join a team on fire with one ultimate goal: customer first – then please reach out to us. You’ll have the freedom and responsibility to influence process

Interview with our Global Head of Customer Success. Interview with our US Customer Success Lead. As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients.

A dynamic tech company in Greater London is seeking a Customer Success Manager to manage a diverse portfolio of around 500 customers. The role emphasizes building strong relationships, identifying expansion opportunities, and ensuring customer retention through proactive engagement. Ideal candidates

A leading recruitment technology company is seeking a Customer Success Manager in the UK for a hybrid role involving platform onboarding and client training. You will work closely with customers to configure the system according to their needs, ensuring high satisfaction and efficient use of the pla

A leading AI security and IT platform in London is seeking a Customer Success Manager to support a portfolio of commercial customers across EMEA. In this hybrid role, you will drive customer adoption and retention through personalized strategies while collaborating cross-functionally.

Ideal candidates will have 2–3 years of experience in Customer Success or Technical Account Management in a SaaS environment. A leading SaaS company is seeking a part-time Customer Success contractor located in the UK or Ireland. The role involves managing customer requests, facilitating onboardin

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. Frontends solutioning communication with customers designs the solution to have onboarding team implement it, here onboarding team can then be

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

A global data center provider in Greater London is seeking an experienced customer success manager to oversee the post-sales health of strategic accounts. Ideal candidates will have 7+ years of experience in customer-facing roles within service industries and a strong familiarity with ITIL practices

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

A leading insurance platform is seeking a Customer Success Manager to enhance customer value and retention. This hybrid role involves building strategic partnerships, developing account strategies, and ensuring customer satisfaction.

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

We value your privacyEnterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2036The Role**We are looking for a talented Enterprise Customer Success

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to

A growing tech organization in Greater London seeks a Customer Success Manager to oversee the onboarding of new UK accounts.

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

Particle is looking for an experienced Customer Success Manager to work with our top tier customer base which includes some of the world’s best consumer-facing brands at a global level. Partner with customers to understand their business goals and objectives, and develop tailored success plans tha

We’re looking for a commercially minded and proactive Customer Success Manager to own and grow a portfolio of clients, including well-known consumer brands. Customer Success, Account Management, or similar SaaS experience. Directly influence client success and revenue growth.

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast‑paced, high‑growth startup environment. Gain hands‑on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Working closely wit

The role involves leading a team of Customer Success Managers, ensuring customer value realization, and driving retention strategies. A leading firm in analytics and data solutions is seeking a Senior Manager, Customer Success for the Power & Tech vertical in Greater London. You will collaborate cro

A high-growth cybersecurity start-up is seeking a Founding Customer Success Engineer to scale customer success efforts. In this pivotal role, you'll drive onboarding excellence and ensure deep technical adoption among enterprise customers. Join a company with a strong growth trajectory and establish

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

Proven experience operating at VP / Head of Customer level, with a strong track record of transforming, scaling and evolving Customer Success functions. Commercially focused, with a clear understanding of how Customer Success drives retention, expansion, and revenue outcomes. As Fractional VP of Cus

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisfaction. A global information and analytics company is seeking a Customer Success Manager in the United K

A leading consumer intelligence company seeks a Senior Customer Success Leader to drive satisfaction and profitability in the Brand Strategic Analytics practice.

A global software provider in the UK is seeking a Customer Success Management Business Partner to join their Customer Success team. The ideal candidate has over 4 years of relevant experience, managing SaaS customers and driving commercial success. You will act as a trusted advisor for a portfolio o

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. We’re hiring a part‑time Customer Success contractor located in the. This is a fast‑growing team and a strong opportunity to gain hands‑on experience in a digital‑led Customer Success environment.

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str