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You'll directly manage a team of 2 Enterprise Customer Success Managers and provide functional leadership to our Success & Support teams—balancing technical troubleshooting (25%) with strategic account management (75%)—while maintaining the quality and efficiency standards that keep our customer

Strong communication skills with the ability to engage confidently with engineers, customers, and senior stakeholders. Join our team and help shape the future of maintenance while working in a supportive and collaborative environment. Support recruitment, onboarding, and ongoing development of field

A leading marine technology company in the UK is seeking a Technical Manager - Customer Support to ensure reliability of maritime surveillance systems. This role involves technical leadership, problem-solving, and managing a support team. The position offers a competitive salary, a matched pension s

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. This high-ownership role bridges technical support and proactive relationship management to ensure every user experiences a s

As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Housing and Customer Support Manager. Customer Contact & S

We're seeking a Customer Service Manager with a strong customer-focused background to lead our Customer Support team and deliver consistently excellent service experiences. Proven experience as a Customer Service Manager or Senior Customer Support Team Lead in a fast-paced, multi-product service env

Customer Design & Support Manager – Midlands. Reporting to the Technical Services Manager, you will provide innovative design solutions for both existing & potential customers and work closely with customers to generate direct cost savings or indirect cost savings through improvements in productiv

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. This high-ownership role bridges technical support and proactive relationship management to ensure every user experiences a s

Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we de

Act as an SME for buyer support and trust recovery programs, providing feedback to internal stakeholders (in Buyer Support and Trust Recovery). In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Suppor

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Now, as we continue to scale our award-winning ERP SaaS platform, we’re looking for aService Delivery / Customer Support Managerwho thrives on ownership, leadership, and deliveri

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

A technology solutions provider in Greater London is looking for an experienced Application Support Manager to lead and manage a team of Level 2 and 3 analysts. This role emphasizes performance improvement and customer satisfaction, requiring strong leadership and analytical skills. Candidates must

A leading global restaurant technology company is seeking a Support Manager in London to oversee a team of Customer Support Supervisors. The ideal candidate will have substantial experience in managing multi-channel support teams and ensuring performance excellence.

As our Technical Manager - Customer Support, you will not only be extremely "hands‑on" but also manage a small team of technicians who will support the customers own system support teams. You will become the expert on each system and its setup and be the go‑to person within SRT Customer Support!

At OpenTable, we’re hiring a standout Support Manager to lead and elevate a team of Customer Support Supervisors in London, UK. Partnering with global Support leadership, you’ll shape a consistent, data‑driven, future‑ready customer experience — while building a team culture the best leade

Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Human customer support built for the 21st century, available 24 hours, 365 days a year. As well as previous experience within customer service, managing large team

The role of the Customer Support Manager is to manage the customer experience of our new clients' post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites. We are looki