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Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £45,370 (inclusive of London Weighting Allowance, if applicable), with on-target earnings of up to £57,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £45,370, with the opportunity to increase your earnings up to £57,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 2 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £45,370 (inclusive of London Weighting Allowance, if applicable), with on-target earnings of up to £57,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £45,370, with the opportunity to increase your earnings up to £57,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 2 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £50,669 basic salary, with the opportunity to earn up to £57,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £50,669 a year, with bonuses and overtime taking you up to £57,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London:, • Bromley, • Heathrow, • Mayfair, • Shepherd's Bush, • Barnet, • Enfield, • Holloway What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you'll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We're the team that designs, builds, supports, and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more. The Project Coordinator will play a pivotal role in the successful planning, execution, and monitoring of Skys backhaul network build/capacity delivery. This individual will work closely with Project Managers, cross-functional teams, and stakeholders to ensure that projects are delivered on time, within scope, and meet or exceed quality standards. What you'll do: • To provide project coordinator activities working in a matrix team against allocated business as usual work or on a specific project(s), • Your responsibility will involve managing Skys backhaul network delivery, encompassing the entire process from planning and ordering to migrations., • Update all relevant systems and documentation stores following completion of activities, checking for accuracy of the information received and ensuring any errors or omissions are corrected in a timely manner and that all relevant paperwork has been completed., • Responsible for driving delivery of key milestones and working to flag and resolve all issues, risks and dependencies affecting the project., • Co-ordinate activities with internal depts and third-party suppliers, updating records accordingly and ensuring that responses are received in a timely manner., • Coordinating order deliveries, addressing issues promptly by managing faults and collaborating with the stakeholders to ensure swift and effective resolutions. What you'll bring:, • Knowledge in Openreach and their service level agreements (SLAs), is beneficial., • Understanding of ethernet products, EAD, OSA, NGA would be essential., • Demonstrate problem-solving skills and the ability to effectively address unexpected challenges, ensuring that minor issues are promptly resolved to prevent them from escalating into significant setbacks ., • Time management - having the ability to manage time efficiently., • The ability to communicate with different people and stakeholders throughout the project lifecycle. Communication needs to be clear and concise messages, listen actively, ask relevant questions, provide feedback, and resolve conflicts., • Adaptable work style with a customer-oriented focus to effectively manage and meet customer expectations. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • "Access to free NOW, for streaming all your favourite shows ", • A generous pension package ", • Private healthcare ", • Discounts and cashback at over 800 Retailers Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. The hybrid working expectations for this role are 2 days in the office per week. Your office base: Slough We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Technical Support Engineer (SaaS) - 12 Months- Staines £200- £215 Umbrella A global technology company are looking for an experienced Technical Support Engineer to join their team on an initial 12 month assignment. The successful candidate will be responsible for managing and resolving the most challenging issues and escalation for the customers and provide technical guidance in addressing their business needs. Responsibilities: • Customer advocate providing support to users/ administrators, • Manage and resolve all issues, • Assess, troubleshoot, resolve and provide root cause analysis for product issues, • Manage customers' expectations and experience in a way that results in high customer satisfaction, • Maintain technical expertise in assigned areas of product functionality and use expertise to help customers, • Become a Subject Matter Expert in assigned areas of product functionality and utilise that expertise effectively to help customers, • Create scripts to automate repetitive tasks or scripts to enable faster troubleshooting, • Degree in Computer Science (or related technical degree), • 2+ years experience in a similar role, • Strong experience using Linux/ Unix, • Demonstrated ability to understand the problem statement and troubleshoot complex technical issues, • A fundamental understanding of ITIL framework We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Position: IMS Core Engineer Location: Reading and customer offices as required Salary: On Application Duration: Ongoing Hours: Monday–Friday, 9am–5:30pm Overview of an IMS Core Engineer As an IMS Core Engineer, you’ll be part of a specialist technical team responsible for testing, validating, and supporting mission critical communication solutions. This role is key to ensuring the performance, availability, and reliability of IMS Core services across Core, RAN, and Application layers. You’ll work closely with test, support, and delivery teams to ensure systems meet customer expectations, contractual milestones, and service level agreements. Responsibilities of an IMS Core Engineer • Provide technical expertise in IMS Core and MCX, supporting the definition and execution of test strategies for all network elements and software releases., • Define and execute Functional, Performance, Accessibility, and Compatibility testing to agreed project timelines., • Perform end-to-end testing, deep dive analysis, and root cause investigation across LTE and TETRA networks., • Execute software upgrades, regression testing, and lifecycle testing on VNF-based Core nodes deployed on VMware architecture., • Track test progress, manage defects, and maintain detailed test execution reports and performance logs., • Support integration and client testing environments, providing technical analysis, logs, and feedback to internal teams and third parties. Key Competencies of an IMS Core Engineer • Strong background in IMS Core technologies, particularly IMS Voice, Video, and Data services., • Hands-on experience with IMS and VoLTE architecture, interfaces, and protocols., • Proficiency with LTE testing and analysis tools including Wireshark, SIP/RTP/RTCP/Diameter tracing, IXIA, Viavi, Spirent, XCAL, QXDM, Jira, Logcat, and Putty., • Experience with VNF architecture deployments and software lifecycle testing on VMware platforms., • In-depth knowledge of 3GPP specifications and Mission Critical features., • Excellent analytical, troubleshooting, and communication skills., • Degree in Computer Science, Electronics, Telecommunications, or equivalent professional experience., • Flexibility to support on-call working and travel to customer locations as required. Benefits: • Generous holiday entitlement, plus additional birthday leave and bank holidays., • Staff sales discount, Reward Plus shopping discount, and volunteering days., • Government pension auto-enrolment and pension contribution from 12 weeks., • Subsidized staff restaurant, onsite parking, and free shuttle bus service (from Weybridge & Woking Station) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant – Charlie Shepherd

Quality Operative / Parts InspectorHigh-Precision Engineering | West Byfleet, Surrey Reports To: Quality Manager or Director Role OverviewA leading high-precision engineering company based in West Byfleet, Surrey, is seeking a Quality Operative to join their dynamic team and support the Quality Manager in the inspection of machined components. The candidate should possess prior experience in 1st off inspection, patrol inspection, and calibration. Ideally the candidate should hold some form of engineering qualification (ONC/NVQ/BTEC) and have an understanding of machining. While experience conducting inspection reports and machine operation would be beneficial, it is not a mandatory requirement. The company is looking for someone who is enthusiastic and willing to contribute to the team's growth. Role Responsibilities 1st off inspection Patrol inspection Final inspection Conducting and assisting with inspection reports (AS9102 FAIR's) Checking quality documentation and certificates Final stage deburring / polishing on high value/quality items It is also essential that the applicant is happy to work on different tasks depending on where they are required. What We Are Looking For Hands-on experience operating inspection equipment for machined components, including: Aberlink Axiom too CNC coordinate measuring machine Vision TVM35 digital measuring microscope Mitutoyo roundness tester Surface measurement machine Trimos digital height gauge Hand instruments Excellent problem-solving and analytical skills to identify and resolve issues Keen attention to detail and accuracy to produce high-quality components meeting tight tolerances Ability to work independently and as part of a team to achieve common goals Enthusiasm and willingness to learn, take initiatives and grow Be open to new challenges and willing to take on additional responsibilities What We Offer Competitive rate of pay, depending on experience Opportunities for overtime; standard work week is 39 hours with overtime at 1.5x rate Flexible working hours (staff can choose either option): 08:00 - 17:00 Monday to Thursday & 08:00 - 13:00 Friday 07:30 - 16:30 Monday to Thursday & 07:30 - 12:30 Friday Starting 22 days holiday, increasing by one day per year to a maximum of 25 days, plus Bank Holidays Company Sick Pay Scheme Attendance bonus: 10 hours at basic rate for no unauthorised absence in every 3-month period Strong growth potential within a fast-growing company Collaborative and supportive work environment In-house and external training opportunities to support career advancement About the CompanyThis is a leading engineering company based in West Byfleet, Surrey, that manufactures high-precision components and sub and full assemblies for a wide range of industries, including Aerospace, Automotive, Defence, Medical, Oil & Gas, and other sectors. The company leverages cutting-edge technology and skilled machinists to remain at the forefront of the machining industry. Having grown from a small family-run business into a leading engineering company in the South-East of England, the workforce is at the heart of its success. Despite ambitious expansion plans, the business operates at a scale that enables ambitious candidates to gain visibility across all parts of the operation. Vision and ValuesThe company's vision is to be the leading provider of machining and design services in the South-East and London region, known for quality, expertise, innovation, and customer service. This is underpinned by the following core values: Team Spirit: People are the company's most valuable assets. A healthy work-life balance is encouraged, with openness to feedback and mutual respect. Customer Focus: The company listens to its customers, understands what they need, and develops long-standing partnerships by exceeding expectations. Responsibility: Employees take ownership of their work, with a culture of sound judgement, initiative, and effective problem-solving. Boldness: Ambition, creativity, and energy are valued. Challenges are seen as opportunities to learn and grow. Integrity: Honesty, transparency, and professionalism with both customers and colleagues are fundamental to the culture. If interested, please reach out for more information about this position: Max Hawkins | Callum Wallis | Response Personnel - Recruitment Agency

A Global Software Company based in London is seeking Customer Support Representative to join their team on a contract basis for 12 months. In this role you will: Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. Provide initial triage technical support by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely efficient manner. Represent peers in Global Forums in Transfer of Information (TOI) and other training sessions. What you get to do in this role: • Log cases on the IT Service Desk and maintaining details of software / hardware problems detected., • Provide initial triage technical support by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely efficient manner., • Represent peers in Global Forums in Transfer of Information (TOI) and other training sessions., • Escalating to internal or external support resources and Subject Matter Experts when necessary., • Supporting users in the use of our platform by providing necessary advice and/or training., • Perform initial triage of customer cases with documented solutions and/or workarounds, answering support queries via phone or CRM in a timely efficient manner., • You will be escalating to internal or external support resources and Subject Matter Experts when necessary., • You will be supporting users in the use of the platform by providing necessary advice and/or walk-through., • Identify self-service documentation gaps., • You will provide support for Store Applications., • You will manage multiple cases daily., • You will assist peers with their cases., • You will participate in User Acceptance Testing (UAT). To be successful in this role: • Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired., • Experience with using and troubleshooting SaaS applications Degree or experience in a Customer HUB or Customer Care function. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Are you a hands-on electronics technician who takes real pride in the quality of your work? Do you thrive in a precision environment where attention to detail and technical skill genuinely matter? If so, read on. We're working with a specialist technology business based in Chertsey to find a Production Technician to join their growing operations team. This is a site-based, Monday to Friday role working on the assembly and manufacture of bespoke, high-specification products — the kind of work where your skills are genuinely valued and where no two days are exactly the same. Important: This role requires the successful candidate to hold or be eligible to obtain UK Security Clearance. Applicants must be UK nationals. What you'll be doing: Electronic and mechanical assembly of bespoke equipment, from development through to ongoing product support PCB assembly and repair, including surface mount technology (SMT) work Soldering to IPC-A-610 standards — wire-to-wire, wire-to-terminal, and wire-to-bucket Reading and working from schematic drawings, circuit diagrams, wiring schedules and cable drawings Crimping, loom forming, and small wire work to tight tolerances Inspecting components and subassemblies against quality standards and technical specifications Kitting parts and equipment, ensuring all materials meet the required specification Supporting continuous improvement activity and maintaining a safe, clean working environment Flexible support across the operations team as required — including goods inwards, stock movement and customer liaison What we're looking for: Proven experience in electronic and mechanical assembly Strong PCB repair skills, including SMT experience Confident reading and interpreting schematic drawings, circuit diagrams and cable drawings Competent in soldering and crimping, with experience working with small wire gauges Working knowledge of IPC-610 and IPC-620 standards Able to work independently with minimal supervision Strong mechanical aptitude with a good eye for detail Comfortable using hand tools, test equipment, and Office 365 Minimum 2 GCSEs (or equivalent) — ideally Maths and English An enthusiastic, self-motivated approach with a genuine desire to learn and develop This is a fantastic opportunity to join a specialist business working on technically interesting, meaningful products in a collaborative and developing team environment.

CNC MillerJob Title: CNC MillerReports To: Production ManagerLocation: West Byfleet, SurreyIndustry: Precision Engineering & Manufacturing (Aerospace, Automotive, Defence, Medical, Oil & Gas) Role OverviewWe are currently seeking a CNC Miller to join a dynamic team within a fast-growing precision engineering company. The candidate should possess prior experience in programming, setting and operating milling machines in a production environment. While SolidCAM experience would be beneficial, it is not a mandatory requirement. We are looking for someone who is enthusiastic about learning programming and willing to contribute to the team's growth. Role Responsibilities Programming, setting and running a DMG Mori CMX 1100V (2019) Adjusting existing CNC programs to ensure accuracy and optimise efficiency Programming of new jobs on and offline Maintaining a level of self-inspection throughout a batch Machining parts to tight tolerances with precision and accuracy Working effectively as part of a team to achieve production goals and maintain a smooth workflow Assisting the production staff in any other tasks that may be required to maintain production efficiencyNote: It is also essential that the applicant is happy to work on different machines depending on where they are required. What We Are Looking For Hands-on experience operating CNC milling machines, or someone with lesser experience who is eager to learn Understanding of machining principles, CNC machining techniques, and tool selection Excellent problem-solving and analytical skills to identify and resolve machining issues Keen attention to detail and accuracy to produce high-quality components meeting tight tolerances Ability to work independently and as part of a team to achieve common goals Must be able to lift and move heavy objects, including raw materials and machined components Enthusiasm and willingness to learn, take initiative and grow Open to new challenges and willing to take on additional responsibilities What We Offer Competitive rate of pay, depending on experience Opportunities for overtime; standard work week is 39 hours, overtime rate at 1.5x Flexible start times: 08:00-17:00 Mon-Thu & 08:00-13:00 Fri, or 07:30-16:30 Mon-Thu & 07:30-12:30 Fri Starting 22 days holiday, with an additional day each year up to a maximum of 25 days, plus Bank Holidays Company Sick Pay Scheme Attendance bonus: 10 hours at basic rate for no unauthorised absence in every 3-month period Strong growth potential within a fast-growing company Collaborative and supportive work environment In-house and external training opportunities to support career development About the CompanyOur client is a leading precision engineering company based in West Byfleet, Surrey, that manufactures high-precision components and sub and full assemblies for a wide range of industries, including Aerospace, Automotive, Defence, Medical, Oil & Gas and other sectors. They leverage cutting-edge technology and skilled machinists to remain at the forefront of the machining industry. Having grown from a small family-run business into a leading engineering company in the South-East of England, they continue to invest in advanced machinery, factory improvements, and a talented workforce. Their scale means an ambitious candidate will be able to see and contribute to all parts of the business. Company Vision & ValuesTheir vision is to be the leading provider of machining and design services in the South-East and London region, built on quality, expertise, innovation and customer service. Their core values include: Team Spirit: People are their most valuable asset. They value collaboration, openness to feedback, and a healthy work-life balance. Customer Focus: They listen to customers, exceed expectations, and develop long-standing partnerships. Responsibility: Employees take ownership of their work, with sound judgment and a solutions-focused mindset. Boldness: Ambitious, creative, and enthusiastic - obstacles are seen as opportunities to learn. Integrity: Honest and transparent with customers and colleagues, maintaining high ethical and professional standards. If interested, please reach out for more information about this position: Max Hawkins | Callum Wallis | Response Personnel - Recruitment Agency

About the job Senior Azure SaaS Reliability & Support Engineer Kingston upon Thames / Hybrid £85,000 + bonus + benefits We’re hiring a Senior Azure SaaS Reliability & Support Engineer for a growing UK technology business with a customer-critical Azure-hosted platform. This is a hands-on role for someone who enjoys getting under the skin of live SaaS environments, diagnosing issues properly, and improving reliability before customers even notice there is a problem. This is not a pure DevOps or cloud build role. We’re looking for someone who can investigate production issues, trace root cause, work across application and infrastructure layers, and help reduce recurring incidents through better monitoring, automation and operational insight. What you’ll be doing • Investigating complex application and infrastructure issues in Azure, • Troubleshooting production incidents using logs, telemetry and diagnostics, • Supporting customer environments across single-tenant and multi-tenant deployments, • Identifying recurring problems and driving permanent fixes, • Building or improving monitoring, alerting and automation, • Working closely with support and development teams on code-level and environment-related issues, • Reporting findings and recommendations clearly to stakeholders What we’re looking for • Experience in third-line support, SRE, cloud operations or application support, • Strong Azure experience in a live SaaS / software environment, • Strong troubleshooting and root cause analysis skills, • Experience with Application Insights, Azure Monitor, Log Analytics and KQL, • SQL skills for investigation and remediation, • PowerShell and/or C# scripting, • Experience supporting .NET / C# applications is highly beneficial, • Strong communication skills and the ability to explain technical issues clearly, • Someone hands-on, proactive and comfortable operating independently Package • Salary up to circa £85,000, • Bonus, • Private medical, • Additional benefits Location Hybrid role with 2 days per week in Kingston upon Thames NON-NEGOTIABLE This is a strong opportunity for someone who wants to move away from being just another cog in a large function and instead take real ownership of reliability across a live customer platform. To apply or find out more, get in touch.

The main purpose of the role: Benefit Assessor To undertake a range of generic work activities centered around the prompt and accurate assessment of all types of claims for Housing Benefit and Council Tax Support. Specific duties and responsibilities Benefit Assessor To undertake all work activities involved in assessment of new claims, changes in circumstances and ATLAS notifications • Electronic Document Management scanning and indexing, • Verification of evidence, pre-assessment and requests for further information, • The complete final determination in accordance with the regulations, • Notification of determinations and quality assurance of letters, • Correct and full determination on overpayment recovery, • Correct subsidy coding of any overpayments and claim time stats, • To undertake the work activities involved in the determination of new claims and changes in circumstances including overpayments determination and recovery level decisions, • To undertake all assessment work activities above in accordance with the benefit regulations and internal operational procedures and guidelines, • To undertake all assessment and (re) determination work activities above using the Academy Benefits system and IDOX workflow and document management IT system, • To respond to customer enquiries across a range of benefit issues, especially when receiving customer queries for cases previously assessed / re assessed by self, • To provide support to Claim Support Team by personally dealing with phone and reception callers in respect of HB, CTS and DHP enquiries, and first stop Housing queries, • To liaise with HB officers, other internal Housing and Council Tax officers and external partner bodies in order to resolve outstanding claim issues and queries for customers, • To adopt one or more specialisms in addition to core competency frameworks in order to support personal development, variety of tasks and office support flexibility, • To work to a challenging set of personal performance objectives, targets and assessment quotas as part of annually revised personal performance plan, • To work actively in accordance with a regularly updated set of corporate and department procedures and to keep in touch with any changes Good standard of education with GCSE in English language or equivalent, grade C or abov Experience Benefit Assessor working with Housing benefit and Council Tax Support regulations working in a demanding team environment working with clear processes and procedures using computers in a processing environment Experience of the Academy Housing Benefits IT system dealing with people in a sensitive situation

Location: On-site (Chessington, KT19)Employment Type: Full-time About the Company A growing UK technology company specialising in professional broadcast and audio transmission equipment is seeking a motivated and technically minded individual to join their team. The business supplies products worldwide to broadcasters, integrators and distributors, and is expanding rapidly across international markets. The Role This is a unique hybrid position that blends hands-on manufacturing engineering with customer-facing technical support. You will be involved in assembling and testing electronic products while also supporting customers throughout the full product lifecycle — from pre-sales queries to after-sales troubleshooting. It’s an ideal opportunity for someone who enjoys both practical engineering and engaging with end users. Key Responsibilities Manufacturing / Engineering • Assemble light PCB and mechanical components, • Conduct product testing and quality checks to ensure performance standards, • Use test equipment such as multimeters, signal generators, and spectrum analysers, • Fault-find and troubleshoot electronic units, • Record test results and maintain accurate technical documentation, • Respond to customer enquiries via email, phone, WhatsApp and online channels, • Provide remote troubleshooting and installation guidance, • Maintain strong customer relationships and ensure high satisfaction Essential: • Background or degree in Electronics, Audio, RF, Telecommunications, IT or similar, • Strong communication skills (English), • Ability to produce / maintain technical documentation, • Customer-focused mindset with strong problem-solving skills, • Previous experience in a similar customer-technical role, • Additional languages (e.g. Spanish), • Familiarity with CRM systems and international customer communication, • Career development path, with opportunities to move into Technical Specialist or Product Management roles, • Full training provided in broadcast technology and RF systems, • Supportive and flexible working environment, • Competitive salary + performance-related incentives, • Visa sponsorship available after 12 months, • Open to graduates looking to start their career

Manufacturing Engineer Join a growing UK company delivering specialist electronic solutions worldwide. Work in a friendly, supportive team where your contributions matter, your ideas are welcomed, and your career can grow. This is a hands-on, varied role that blends technical work with customer interaction—perfect for someone who enjoys problem-solving, learning, and seeing the results of their work. Perks & Benefits: • Hybrid/flexible working, • 28 days holiday (including bank holidays), • Pension scheme & performance/company bonus, • Ongoing technical training and development, • Friendly, collaborative company culture, • Opportunities for career growth and international projects, • Assemble and test electronic products and components, • Troubleshoot and fix technical issues, • Support customers with setup and basic guidance, • Keep accurate records to help improve processes, • Have experience or a qualification in electronics, engineering, IT, or a related field, • Communicate clearly, even with non-technical people, • Organised, proactive, and detail-focused, • Monday – Friday (8.30 – 5.30pm) – Early finish every Friday, • 28 Days Holiday (Including BH), • Workplace Pension, • 100% office based, • Office located in Chessington Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

What You'll Be Doing Leading the Sales Desk • Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities, • Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets, • Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support, • Maximi... ZIPC1_UKTJ

We are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Kingston upon Thames. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity. What Signature Offer • Full Time Hours - 4... ZIPC1_UKTJ

Role: Trainee Domiciliary Optical Assistant Are you ready for a new challenge as a home visits optical assistant at Specsavers, we can help you achieve new career goals. You’ll be driving our optical services to the doorsteps of the nation, providing eye care to the people who aren’t able to come into our stores. But not only do you help them with their sight, you’ll be able to support them to get basic tasks done that they wouldn’t be able to do without you. Essentially, you’ll be bringing smiles and clinical care to the heart of your community.? Our business Based from the office in Cobham, you’ll cover the South & South East London region providing care to vulnerable patients. Our team We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who ready and waiting for you to meet.?? Our cars You’ll be provided with a a car allowance of £3,000 per annum or a fully expensed company car. What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:?? • £26,853.00 per annum (working 40 hrs a week), • Monday to Friday – core hours are 9am to 6pm (Flexibility required), • Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most If this is still sounding like a bit of you, we do need you to have a few skills to get started as a home visits optical assistant.?These include: • Previous domiciliary care or healthcare or similar experience is preferred If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: • Previous experience in a fast-paced customer facing environment, • Experience in optics

• £33,000 - £38,000 per annum + bonus, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week If you’re an experienced mechanic with a passion for delivering excellent customer experience and keeping vehicles safe on the road, we want to hear from you. As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence, • Full drivers licence with less than 9 points Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Your new company A highly respected and growing organisation, this business has a strong presence in its sector and prides itself on operational excellence. An exciting 18-month contract has become available within finance. The company is looking to appoint a capable Finance Manager to take ownership of the accounting function. You'll be joining a supportive, collaborative finance team and playing a key role in ensuring the smooth running of financial operations, working closely with the Financial Controller and wider leadership team. Your new role As Finance Manager, you'll lead the day‑to‑day finance activities for a specific division, ensuring accurate reporting, strong controls, and timely delivery of key financial outputs. You'll manage monthly sales processes, prepare customer invoice calculations, and maintain essential accounting schedules'll also oversee balance sheet reconciliations, review team journals, and finalise monthly management accounts alongside another Finance Manager addition, you will mentor and support the Financial Accountant within your division, lead year‑end audit and tax queries, deliver quarterly reporting to head office and work cross‑functionally with the sales and procurement teams on stock‑related matters. This is a hands‑on role where you'll be encouraged to take ownership, identify improvements, and implement stronger controls to enhance business efficiency. What you'll need to succeed • Fully qualified accountant (ACA/ACCA) with a minimum of two/ three years' industry experience, • Strong technical accounting background, • Stock accounting experience is highly desirable, • A proactive approach with a positive, can‑do mindset, • A confident communicator able to collaborate across all business levels, • Excellent organisational skills, with the ability to prioritise under pressure What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Job Title: Head of ServiceLocation: StainesOverviewWe are seeking a proactive and driven Head of Service to lead and take full ownership of our clients planned and reactive maintenance operations. Reporting directly to the Company Director, you will manage a small team, ensure exceptional service delivery, and play a key role in growing the service division.Key ResponsibilitiesService Operations Leadership • Oversee day-to-day service and breakdown operations, including planned maintenance and reactive callouts, • Act as the escalation point for complex customer issues, ensuring timely and professional resolution, • Coordinate with engineers and internal teams to deliver efficient, high-quality serviceTeam Management, • Lead, support, and develop a team of Service Coordinators, • Set clear expectations and maintain high performance standards, • Foster a culture of accountability, collaboration, and continuous improvementProcess Improvement, • Define and monitor service KPIs and SLAs, • Use data insights to identify trends, improve performance, and resolve inefficiencies, • Standardise and enhance service processes to ensure quality and consistencySkills & ExperienceEssential, • Proven experience in service management, operations leadership, or a similar role within with construction or engineering industry, • Strong problem-solving skills with the ability to make decisions under pressure, • Excellent communication and interpersonal abilities, • Proactive, results-driven mindset with strong ownership and accountability, • Comfortable using data, CRM systems, or job management toolsDesirable, • Demonstrated success in improving service performance or operational efficiency, • Experience in automatic doors, facilities management, or building services (advantageous but not essential)Package & Benefits, • £50,000–£60,000 base salary + performance bonus, • Senior leadership role with significant autonomy and impact, • Enhanced parental leave and holiday allowance, • Ongoing development and career progression opportunities, • Collaborative and forward-thinking team culture

2nd Line IT Support Engineer Hybrid / Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview • Resolve escalated IT issues across desktop, cloud, and infrastructure, • Support Microsoft 365, Active Directory, and networking environments, • Troubleshoot hardware, software, and connectivity issues, • Collaborate with 1st and 3rd line teams, • 3+ years IT support experience (incl. 2nd line), • Strong knowledge of Windows, Microsoft 365, and basic networking, • Experience with Azure, ITSM tools, and remote support, • Strong problem-solving and communication skillsWhat’s Offered, • Exposure to latest cloud technologies, • Training and career development

Service & Production EngineerWalton-on-Thames (with international travel) Salary: £30,000 – £40,000 (DOE)We’re working with a specialist engineering company that designs and builds highly technical, bespoke equipment used by clients around the world. Due to growth, they’re looking for a Service & Production Engineer to join their team. This is a hands-on, varied role combining UK-based workshop work with international travel. You’ll spend time learning the company’s equipment in-depth at their UK site, before supporting installations, servicing, and troubleshooting at customer sites globally. This role would suit someone who enjoys understanding how things work, solving problems, and working with their hands—whether that experience comes from work, hobbies, or personal projects.What You’ll Be Doing • Building and assembling equipment at the UK site, • Supporting installation and commissioning at customer locations worldwide, • Diagnosing faults and carrying out repairs (mechanical and electrical), • Performing routine servicing and maintenance, • Providing basic training and support to customers on-site, • Working closely with a small, collaborative team, • Producing clear service reports and maintaining records You’ll typically spend 20-50% of your time travelling internationally, with the remainder based in the UK workshop.What They’re Looking For We’re keen to hear from people with a strong practical mindset and a genuine interest in how things work. Full training will be provided on the company’s equipment. You might be someone who:, • Enjoys fixing, building, or tinkering (cars, bikes, electronics, DIY projects, etc.), • Has worked in a hands-on or technical environment, • Is naturally curious and enjoys problem-solving, • Is keen to learn a specialist productKey qualities:, • Practical, hands-on ability, • Strong problem-solving skills, • Willingness to learn and develop, • Good communication skills and confidence working with customers, • Flexibility to travel internationallyWhy Apply?, • Full training on specialist equipment, • Opportunity to travel internationally, • Varied role combining workshop and field-based work, • Join a small, supportive team environment, • Work with highly technical, bespoke systemsImportant Note We welcome applications from people of all backgrounds. If you have a strong practical aptitude and a willingness to learn, we encourage you to apply—even if you don’t have a traditional engineering background. Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedbacks. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.

Delivery Manager UK Based – Remote/Hybrid Working £85,000 - £95,000 A leading and rapidly growing technology consultancy is seeking an experienced Delivery Manager to join its Service Delivery leadership function. This is a key operational leadership position suited ideally to a candidate with strong Microsoft Business Central delivery experience and proven people management responsibility. Previous management experience is essential, as the successful candidate will lead multiple delivery teams while ensuring operational stability, quality, and consistent customer outcomes across complex ERP programmes. Delivery Manager Key Responsibilities • Provide day-to-day leadership and guidance to Team Leaders, ensuring teams are supported, aligned, and operating effectively., • Manage workload allocation, utilisation, and capacity planning to maintain balanced and efficient delivery., • Identify skills gaps and support training, development, and performance management initiatives., • Ensure consistent adherence to delivery processes, documentation standards, and quality frameworks., • Oversee operational delivery output, conducting reviews and spot checks to maintain high quality and customer satisfaction., • Drive standardisation and continuous improvement through best practices, templates, and process enhancements., • Proactively identify and resolve delivery blockers, including resourcing challenges, technical issues, and workload conflicts., • Act as the primary escalation point for delivery and customer issues, stabilising situations and minimising disruption., • Perform root cause analysis, communicate recovery plans to stakeholders, and track actions to prevent recurrence., • Proven management or leadership experience within service delivery, consultancy, or project environments, with the ability to manage multiple workstreams and priorities., • Strong experience delivering Microsoft Dynamics 365 Business Central / Dynamics NAV or similar ERP projects, ideally within consultancy-led delivery., • Demonstrated experience handling delivery escalations, managing customer relationships, and supporting full project lifecycles including discovery, UAT, go-live, and post-go-live support., • Ability to identify delivery risks and quality issues early, review deliverables for assurance, and implement effective corrective actions.

* Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? This is a 3 Month Fixed Term Contract. What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values . Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? • Experience working in a customer facing role in retail, hospitality or service industry, • Experience of leading, motivating and developing teams, • Commercial awareness, • Ability to achieve sales targets, • Committed to achieving the highest retail standards at all times, • Able to work under own initiative and take a proactive approach to changing business needs and objectives, • Thrives working in a hands on, fast-paced environment What’s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: • 38 days annual leave (plus the option to buy and sell leave), • Holistic support leave of up to 10 additional days off each year, • Enhanced family policies (maternity, paternity and adoption leave), • Wagestream - early access to your wages, • 25% staff discount, • Health cash plan (Dental, Optical, Therapies, etc), • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP), • Pension with employer contribution of up to 10%, • Cycle to work scheme, • Discounts on gym memberships To apply, please follow these simple steps: • Click the “Apply” button below., • You’ll be seamlessly redirected to the BHF Careers page. DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Senior Azure SaaS Reliability & Support Engineer Kingston upon Thames / Hybrid £85,000 + bonus + benefits We’re hiring a Senior Azure SaaS Reliability & Support Engineer for a growing UK technology business with a customer-critical Azure-hosted platform. This is a hands-on role for someone who enjoys getting under the skin of live SaaS environments, diagnosing issues properly, and improving reliability before customers even notice there is a problem. This is not a pure DevOps or cloud build role. We’re looking for someone who can investigate production issues, trace root cause, work across application and infrastructure layers, and help reduce recurring incidents through better monitoring, automation and operational insight. What you’ll be doing • Investigating complex application and infrastructure issues in Azure, • Troubleshooting production incidents using logs, telemetry and diagnostics, • Supporting customer environments across single-tenant and multi-tenant deployments, • Identifying recurring problems and driving permanent fixes, • Building or improving monitoring, alerting and automation, • Working closely with support and development teams on code-level and environment-related issues, • Reporting findings and recommendations clearly to stakeholders What we’re looking for • Experience in third-line support, SRE, cloud operations or application support, • Strong Azure experience in a live SaaS / software environment, • Strong troubleshooting and root cause analysis skills, • Experience with Application Insights, Azure Monitor, Log Analytics and KQL, • SQL skills for investigation and remediation, • PowerShell and/or C# scripting, • Experience supporting .NET / C# applications is highly beneficial, • Strong communication skills and the ability to explain technical issues clearly, • Someone hands-on, proactive and comfortable operating independently Package • Salary up to circa £85,000, • Bonus, • Private medical, • Additional benefits Location Hybrid role with 2 days per week in Kingston upon Thames NON-NEGOTIABLE This is a strong opportunity for someone who wants to move away from being just another cog in a large function and instead take real ownership of reliability across a live customer platform. To apply or find out more, get in touch.

The Product Security Engineer will work closely with Project Teams across engineering, product development and quality assurance to integrate SbD principles and security best practice throughout the product lifecycle. The Product Security Engineer performs a critical Product Support role across multiple projects, usually during product development employing Secure by Design (SbD) principles but also maintaining customer artefacts through life as required. Reporting to the Supportability Engineering Functional Lead, this role covers both Drumgrange sites and ensures that Product Security Assurance and supporting artefacts are accurately produced and delivered, to meet customer requirements. Anticipating that systems will be attacked or misused, Project Security features 2 key areas; • Minimising cyber-attack vulnerabilities, • Minimising the risk of abuse / exploitation What you’ll do Routine: • Undertake Project Security risk analysis, • Ensure project Security deliverables and processes are developed and delivered, compliant with customer requirements., • Develop and implement Product Security Policies, • Input manpower estimates to bid process., • Chair internal and external project Security Reviews and Working Groups. Exceptional: • Provide additional assistance to the Supportability Function What you’ll need Key Must Have skills: • Experience in Project Security planning and implementation e.g. NIST 800 series., • Experience in delivering project documentation using SbD principles., • Experience in Security/Information Assurance e.g. CESG Good Practice Guides., • Experience in Security risk assessment e.g. NCSC methodology, • Commitment to quality, performance and cost, delivering on-time to the highest standard., • A collaborative team player., • The ability to work autonomously, whilst maintaining a highly effective output with professional integrity., • The ability to adapt and be agile to specific project requirements and demand change at short notice., • Highly competent computer skills including MS Office suite., • Excellent literacy and communication skills., • Holding or the ability to attain SC UK security clearance. Key Nice to Have skills: • Risk Management, • DevSecOps, • Electromagnetic Compatibility, • TEMPEST Qualifications & Previous Experience: • Previous experience of working in Defence Security or related sector, either serving military, MoD or contracting., • Familiar with relevant Defence Security Standards (e.g. Def Stan 05-138, Def Stan 05-139, JSP440 & Security Policy Framework). What you’ll get • Full lifecycle and vertical exposure: You choose the direction of your career, • Paid overtime or time off in lieu: Gain up to 24 additional holiday days per year, • Flexible working: We operate on core working hours of 09:30 – 12:00 & 14:00 – 16:00, • Role-specific allowances: You won’t be out of pocket, • Holiday Closedown: Most employees are off between 24th December to the 2nd January, • Pension scheme: Competitive employer-matched scheme, • Private Medical Care: Access a network of 50+ private clinics and hospitals nationwide, • Training and upskilling: We are committed to your personal and professional development, • Salary sacrifice schemes: Fancy a new Bike? Got your eye on some Tech?, • Gym discounts: Or the use of our onsite gym in our Chertsey office, • Company Tech: Laptops, mobiles, and home office equipment, • Relocation Package: Spend less time traveling and more time living

Broad Overview As a Customer Service Officer, you will be responsible for providing high-quality customer service and order management support for UK, Ireland and international customers, ensuring that all orders, exports, imports and deliveries are processed accurately and in compliance with company procedures, GDP requirements and regulatory guidelines. You will act as a key link between customers, warehouses, logistics providers, Quality, Finance, Regulatory, Industrial, Pharmacovigilance and Commercial teams to ensure timely and compliant supply of products. Your main responsibilities include: • Anticipating, identifying and evaluating customer needs to deliver a consistently high level of customer satisfaction., • Building sustainable relationships of trust internally and externally through open and interactive communication., • Providing accurate, valid and complete information using the appropriate systems and tools., • Handling customer queries and complaints, providing appropriate solutions within agreed timelines and following up to ensure resolution., • Ensuring all KPIs, targets and deadlines are met., • Maintaining training records and ensuring all required SOPs, GDP and compliance training are completed., • Ensuring all work is performed in accordance with SOPs, GDP, Health & Safety and regulatory requirements., • Supporting collaboration between Customer Service teams in different locations (UK, Paris, Brussels). As Customer Service Officer, your responsibilities will include: Order Management • Receive, review and process customer orders received by email, phone or customer portals., • Ensure all orders are accurate and complete before entry into SAP / Sage., • Process orders in SAP / Sage and ensure correct pricing, batch allocation and delivery details., • Monitor customer portals and distributor agreements to maintain agreed stock levels., • Inform customers of stock issues, delays or supply constraints., • Ensure orders are allocated and dispatched on a FEFO basis (First Expired First Out)., • Ensure orders are delivered within agreed lead times. Export / Import / International Shipments • Process export orders from proforma stage to delivery confirmation., • Prepare export documentation including commercial invoices, packing lists, delivery notes and export declarations., • Apply for export licences, certificates of origin and other regulatory documents., • Coordinate shipments with freight forwarders, couriers and warehouses., • Manage import clearance processes including customs portals, CDS references and courier documentation., • Ensure compliance with post-Brexit export/import requirements for UK shipments., • Arrange insurance certificates and transport documentation when required., • Liaise with overseas customers to ensure all import requirements are met before shipment. Logistics & Warehouse Coordination • Liaise with third-party warehouses and logistics providers to ensure timely preparation and dispatch of goods., • Coordinate transport bookings, collections and deliveries with customers, couriers and warehouses., • Facilitate deliveries between EU warehouse locations and UK / Ireland distributors., • Monitor deliveries and follow up until proof of delivery and temperature data are received. Quality & Compliance Support • Liaise with Quality Assurance to ensure customer approval, bona fide checks and release documentation are completed., • Provide CoA, CoC and other quality documents to customers when required., • Ensure all shipments comply with GDP and regulatory requirements., • Record and forward medical or quality enquiries to the appropriate department. Finance & Administration Support • Raise sales invoices, returns and credit notes., • Create purchase orders when required., • Support Finance with customer payments, credit limits, credit notes and invoice queries., • Provide sales or order reports when requested by Finance, Commercial or Management. Customer & Distributor Support • Support distributors, wholesalers, hospitals and international customers with orders and enquiries., • Maintain strong relationships with key customers and distribution partners., • Provide product, delivery and documentation information to customers., • Respond to customer enquiries within agreed timelines. Commercial Team Support • Alongside the Customer Service Manager, provide sales reports/analysis as required., • Share sales data and customer contact information to the KAMS, • Respond to product queries from the Sales UK email boxes., • Customer Service Team Support, • Provide backup support to other Customer Service team members when required., • Assist colleagues during absence or high workload periods., • Perform additional tasks as required to meet business needs. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. To be successful in this role, you should demonstrate: • Professional and customer-focused attitude., • Strong organisational and time management skills., • Excellent communication skills., • Ability to manage multiple orders and priorities., • Experience in order processing and customer service., • Good knowledge of SAP, Sage or similar ERP systems., • Experience with export documentation and logistics coordination., • Ability to work with UK and international customers., • Ability to work in a regulated / pharmaceutical / GDP environment., • Knowledge of Incoterms, export processes and customs procedures is an advantage., • Ability to travel occasionally to other company locations (UK / Paris / Brussels)., • Team player with proactive mindset., • Willingness to learn and develop new skills., • French language skills are an advantage but not essential.

Are you an experienced Software Engineer ready to take the lead on cutting-edge defence technology? Join a specialist engineering company based in Chertsey, delivering bespoke software and integrated systems for mission-critical military applications. My client designs, develops, and integrates advanced solutions that operate in some of the most demanding environments. This is an opportunity to work at the forefront of innovation, contributing to projects that truly matter. As a Senior Software Engineer based in Chertsey, you’ll play a key role in leading the design and delivery of high-integrity software systems. Working closely with multidisciplinary teams, you’ll transform complex system requirements into robust, innovative software solutions. You’ll also take on a leadership role—guiding, mentoring, and supporting a team of engineers to deliver projects on time, within budget, and to the highest standards. What you’ll be doing as a Senior Software Engineer based in Chertsey • Lead the architectural and detailed design of software within complex systems, • Translate system requirements into effective, high-quality software solutions, • Develop and test software (primarily in C++) to industry and company standards, • Collaborate with electronics, firmware, and systems engineers to ensure full system integration, • Present technical designs internally and to customers at all project stages, • Ensure compliance with company processes, standards, and best practices, • Support project planning, estimation, and delivery alongside the Project Manager, • Manage and mentor a team of software engineers, driving performance and development, • Contribute to system integration, verification, validation, and customer acceptance What we are looking for Essential: • Strong experience in software architecture and detailed design, • Proven background in C++ development and testing, • Experience working with Linux and Windows development environments, • Familiarity with version control and structured development processes, • Experience leading or mentoring software teams, • Excellent communication skills and ability to produce clear technical documentation, • Experience with UML-based design tools (e.G. Enterprise Architect) Qualifications & Requirements • Degree in Engineering, Mathematics, Science (or equivalent experience), • Ability to obtain UK SC or DV security clearance, • Sole UK nationality, • Full UK driving licence, • Willingness to travel between Chertsey and Portland as required What you’ll get • Full lifecycle exposure – shape your career across design, development, and integration, • Flexible working hours – core hours with flexibility around your day, • Paid overtime or time off in lieu – up to 24 additional days leave per year, • Holiday shutdown – enjoy time off over Christmas, • Competitive pension scheme, • Private medical care – access to a nationwide network of clinics, • Training & development – continuous upskilling opportunities, • Salary sacrifice schemes – including tech and bike options, • Gym benefits – discounts or onsite gym access in Chertsey, • Company tech – full home and office setup provided, • Relocation support – making your move easier If you are keen to hear more about this interesting Senior software engineer position for my client based in Chertsey, please send over an updated CV to or call 01582 878839 to discuss the opportunity in more detail.

Our client are seeking a highly organised and customer-focused Customer Liaison Officer to join our Customer Service team. This is an exciting opportunity to play a key role in delivering efficient, professional administrative and logistical support to customers, internal management and technical experts. You will be responsible for progressing defined administration tasks to completion, ensuring processes run smoothly and that both internal KPIs and customer expectations are consistently exceeded. Key Responsibilities • Coordinate customer visits and associated logistics, • Liaise with a range of stakeholders for excellent communication, • Process pre- and post-visit documentation, • Arrange travel and accommodation bookings, • Act as a primary contact for customer enquiries, ensuring timely responses, • Identify and resolve issues in collaboration with stakeholders, • Maintain accurate records and internal databases, • Support meetings, conferences and training events (including minute taking where required), • Escalate issues appropriately in line with KPIs Key attributes • Strong administrative and organisational skills, • Excellent written and verbal communication skills, • Ability to manage and prioritise your own workload effectively, • A proactive approach to problem-solving and issue resolution, • High attention to detail and commitment to accuracy, • Ability to build positive working relationships with internal and external stakeholders, • Confident using databases and internal systems Benefits • 25 days holiday plus Bank Holidays, • Hybrid working (After full training is complete), • Childcare vouchers, • Flexible benefits programme, • Highly desirable employer contribution pension, • 3x life assurance, • Onsite parking - not guaranteed First come first serve (residential parking nearby), • Health cash plan Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

We are seeking a dedicated and highly skilled Quality Controller to join our team in Chertsey. As a Quality Controller, you will play a crucial role in ensuring the quality and reliability of our products and services. You will be responsible for developing and implementing quality control procedures, conducting inspections, and collaborating with cross-functional teams to drive continuous improvement. The ideal candidate will possess strong analytical skills, attention to detail, and a passion for delivering exceptional quality. What you’ll do • Conduct inspections and audits to assess product quality and identify non-conformities, defects, or deviations from specifications., • Support the development of ___ quality control procedures, methodologies, and standards to ensure compliance with customer requirements and industry standards and regulations., • Collaborate with cross-functional teams, including engineering, Production, and procurement, to resolve quality-related issues and implement corrective and preventive actions., • Perform root cause analysis and develop effective solutions to address quality concerns and improve overall product quality., • Establish and maintain quality documentation, including inspection reports, test plans, and quality records, ensuring accurate and up-to-date records are maintained., • Conduct physical inspection of electronic and mechanical assemblies. Identify noon-conformities, defects or deviations from specifications., • Support customer inquiries and complaints related to quality, investigating issues and providing timely and effective resolutions., • Train and mentor employees on quality control procedures and best practices., • Stay updated with industry trends, advancements, and regulations related to quality control and incorporate them into the company's quality management system. columns. What you’ll need • Proven experience working as a Quality Controller or in a similar role., • Strong knowledge of quality control methodologies, UK and MOD standards, and regulations., • Experience with quality tools and techniques such as root cause analysis, and failure mode and effects analysis (FMEA)., • Familiarity with ISO 9001 quality management systems., • Excellent analytical and problem-solving skills, with a keen eye for detail., • Effective communication and interpersonal skills to collaborate with cross-functional teams and the ability to communicate quality-related information effectively at all levels of the business., • Ability to prioritise and manage multiple tasks in a fast-paced environment., • Strong organisational skills and the ability to maintain accurate and detailed records., • IT literate and proficient with MS Office.

Are you analytical, detail-driven, and comfortable working with stock, data, and supply planning? We’re recruiting a Supply Planner to join a fast-moving UK Supply Chain function within a premium Sprits business. This is a 6–9 month fixed-term contract, starting ASAP, supporting inventory management, production planning, and supply chain performance. This role sits at the heart of operations, ensuring the right stock is in the right place at the right time, balancing service levels, working capital, and supply risk. The Role: Working within the Supply Chain team and reporting into the Demand & Supply Planning function, you’ll be responsible for supporting and executing supply planning activity across the UK business. Your focus will be less on customer-level forecasting, and more on: • Managing stock levels and inventory health, • Supporting production and replenishment planning, • Identifying and resolving supply or data issues, • Collaborating with logistics partners (e.g. DHL) and internal teams You’ll play a key role in translating demand into a clear and executable supply plan. Key Responsibilities • Monitor and manage inventory levels to ensure optimal stock availability and minimise excess or shortages, • Support production and replenishment planning based on demand signals and stock targets, • Analyse stock data, identifying risks such as slow-moving or obsolete inventory and taking corrective action, • Work closely with 3PL providers (e.g. DHL) to manage stock flow, reconciliation, and distribution performance, • Raise and investigate supply or data issues, identifying root causes and driving resolution, • Maintain accurate master data within planning systems (e.g. SAP / IFS / ERP), • Support reporting on key supply chain KPIs including stock levels, service levels, and inventory health, • Collaborate cross-functionally with Demand Planning, Commercial, Logistics, and external partners, • Assist with S&OP processes and wider supply chain planning activities What We’re Looking For: • Experience in Supply Planning, Inventory Management, Supply Chain Analysis, or similar roles, • Strong analytical mindset with confidence working with data, systems, and Excel, • Understanding of stock management, supply flow, or production planning principles, • Comfortable working in a fast-paced, operational environment, • Strong communication skills and ability to work cross-functionally, • Proactive problem-solver with the ability to identify and resolve issues quickly Experience within FMCG, manufacturing, or distribution-led environments is highly beneficial. Interested? 👀 📩 Get in touch directly or click “Apply Now” to be considered. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

Manpower are currently seeking an interim Demand Planner, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! JOB PURPOSE This role has overall responsibility for the quality of the forecast, translating business strategy and insights into demand drivers, and using shipment trends and insights to enable the ICLT to course-correct the business strategy. This role directly contributes to turnover by helping the CS and CD team deliver exceptional customer service. Market Collaboration Planners are accountable for the forecast quality KPI’s (accuracy and bias), and leading the business through transitions (innovations, phase-in phase-outs, discontinuations, etc.). This role will have less of a focus on ‘hands-on’ manual work in the systems than similar roles in the past and more emphasis on collaboration with business stakeholders to deliver results. This role is highly skilled in collaboration and navigating trade-offs, is a master of demand planning and S&OP, and possesses strong understanding of the marketing and sales plans, and deep mastery of their portfolio and supply chains. They are data driven in their approach, use exception-based planning to ensure effort is spent in the areas that can add most value. The role also uses the latest tools and technology to deliver results, including looking at the forecast through different lenses (customer, category, brand, building block, etc.) RESPONSIBILITIES • Accountable for Forecast Accuracy, Bias, Forecast Value Add, VVD and Extreme Bias, • Support the ICLT discussions with deep understanding of the market, product portfolio, and supply chains, • Gather business insights and help translate them into demand drivers for auto forecast models, aiming to continuously improve the forecast quality, • Understand in detail the drivers that power the auto-forecast and be able to articulate them to colleagues in the ICLT and CD, • Lead the business through transitions and innovations by co-creating a business plan and translating into precise forecast inputs, • Use exception-based planning to focus most time on those SKUs which are hardest to forecast, • Typically working in a horizon from 4wks to 18mths, • Ensure updated and agreed volume forecast is submitted and aligned with financial forecasting, • Monitor and evaluate different forecast building blocks, • Planning Mastery – “What we know” -A clear understanding of end to end planning, including demand planning, material requirements planning, production planning and innovation planning. Able to see the bigger picture, and recognise constraints and challenges in other parts of the supply chain., • Performance Management & Digital Mastery – “How We Operate” - Understands how to analyse and extract valuable insights from data, and uses them effectively. Can collect and analyse data to make informed decisions. Knows when to question data, based on accuracy, and identified inconsistencies. Provides insight that enables the team to predict future trends, optimise current operations and identify new opportunities, which lead to business growth., • Technology Expertise – “What we know” –Kinaxis, Power BI, FEU and TPM - Understands the different technology platforms and how they communicate with each other. Uses insight to root cause problems and identify relevant solutions. Sees the benefits of better utilising the technology, and of accurate master data. Enjoys learning new tools and systems., • Business Partnering- Ability to partner with a range of stakeholders using effective communication and collaboration skills. Seek to provide supply chain expertise to help create business value and achieve a desired business goal. ▪ Collaborate with Marketing, CD and Finance to deliver the input-led forecast, including non-forecastable segments, innovations, and local brand building for all horizons ▪ Collaborate with CS in UKI and End-to-End Planning Teams in Katowice, On Demand quality, product availability constraints and mid and long term planning ABOUT THE MAGNUM ICE CREAM COMPANY: With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization : • We are all about growth, • We operate with speed and simplicity, • We win together with fun, • We boldly innovate to disrupt our industry, • We care and challenge, • We are experts in the Ice Cream Category Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Manpower are currently seeking an interim Field Sales & Managed Accounts Director, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end August 2026, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £85,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! The Out of Home channel is one of the most exciting growth engines in our global business, with huge, untapped potential - especially in the UK. Growing OOH is a strategic priority, and the momentum behind it is stronger than ever. Joining this team means stepping into a fast‑moving, high‑impact environment where you can directly shape the future growth of the business. JOB PURPOSE: The Sales Director is responsible for leading the growth and execution of the Ice Cream business across selected Managed Accounts, the national Field Sales organisation, and Scooping Operations. This role will deliver the 2026 vision & business aims for these functions & build the plans for 2027. The Sales Director drives delivery of the P&L, shapes course correction of the in-year customer and channel plans and leads high‑performing teams to deliver the growth agenda while upholding operational standards across scooping and field execution. The role will initially focus on leading Managed Accounts during paternity leave cover, before shifting emphasis toward the Field Sales organisation and Scooping Operations. With responsibility for a team of 10+ colleagues across operational and executional functions, this role plays a pivotal part in enabling flawless execution and driving the Magnum Ice Cream Company’s growth ambitions in the UK. As a key member of the UK OOH Leadership Team, this role partners closely with cross‑functional leaders and reports directly to the Vice President, Customer Development (OOH). KEY RESPONSIBILITIES: • Delivery of in year business goals for the Managed Accounts, the national Field Sales organisation, and Scooping Operations that support the growth agenda, • Responsible for the creation of the 2027 vision and business aims through the annual planning process, • Line management of 6 individuals, leading a total team of 10+ colleagues, • Effective management of 3 sub-functions to ensure they all act in service of the business goals: Field Sales, Cabinet Operations, and Ben & Jerry’s scooping operations, • E2E management of our field sales partner, supporting the head of field sales in your team, • Stakeholder management of UK IH customer development VP, UK CFO, EUANZ OOH leadership team, & global B&J scooping team. WHAT YOU NEED TO SUCCEED: • Strong experience in FMCG in executional roles desirable., • Impulse category experience preferable, specifically snacking/soft drinks., • Proven track record of successful leadership & people management of large teams (10+)., • Strategic decision‑making and cross‑functional collaboration capabilities., • Experienced in building & executing new processes to improve effectiveness of delivery vs business goals & to increase accountability., • System/process transformation and project management preferable. WHAT YOU CAN EXPECT: • A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up., • Career without limits—42 markets, international opportunities, and fast-tracked growth., • A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact., • A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments. ABOUT THE MAGNUM ICE CREAM COMPANY: With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company, leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments—and having fun doing it. Here’s what defines success in our organization: • We are all about growth, • We operate with speed and simplicity, • We win together with fun, • We boldly innovate to disrupt our industry, • We care and challenge, • We are experts in the Ice Cream Category Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Manpower are currently seeking an interim Data and CRM Analyst, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £52,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. You would be responsible for managing the CRM system (Salesforce), day-to-day field sales admin tasks, analyses of sales data, and identifying growth opportunities and efficiencies, as part of the Out of Home department which consists of different sales teams (Trade, KAM and Field). Your insights will directly influence who we visit, when, and with what message—ensuring every sales conversation counts. You will work together with the various sales teams to initiate opportunities as well as integrate digital tools into the teams to ensure the contact strategy includes both digital and physical. You will stimulate a culture within OOH where data insights, innovations and digital improvements are continuously considered. Key Responsibilities Salesforce & Field Sales Admin • Own the daily maintenance and optimisation of our CRM (e.g. tagging, lead status, follow-ups)., • Support the field sales team with visit planning, action tracking, and customer data updates., • Ensure customer and lead information is complete, clean, and actionable. Sales Data Analysis & Targeting • Analyse sales performance data across regions, channels, and customer types., • Identify top-performing locations, lapsed accounts, and white space opportunities., • Recommend who to visit, when, and why, based on real data. Journey Planning & Sales Strategy • Use data to prioritise account visits and actions (e.g. restock, upsell, promotional planning)., • Help shape strategic route planning to maximise sales efficiency and coverage., • Surface actionable insights to the sales team through dashboards, reports, or planning tools. Omnichannel Contact Strategy • Collaborate with digital and marketing teams to develop a seamless customer journey., • Integrate digital touchpoints (e.g. email, SMS, WhatsApp) with physical sales visits., • Ensure customers hear from us in the right way, at the right time, across all channels. New Business & Growth Development • Source and prioritise new leads using data (e.g. location gaps, venue type trends, seasonality)., • Highlight high-potential existing accounts for expansion (e.g. adding SKUs, secondary sites)., • Assist in building smart targeting lists for promotions, campaigns, and new launches. Key Requirements • Salesforce administration experience in enterprise settings (ideally FMCG or foodservice)., • Strong working knowledge of Excel/BI tools (e.g. Power BI, Tableau)., • Strong knowledge of Sales Cloud and Service Cloud., • Experience with automation tools and integration of third-party applications., • Proficiency with declarative tools: Flow, validation rules, reports., • Experience with data management and basic SOQL., • Excellent data analysis skills and familiarity with reporting tools., • Experience analysing sales data and translating it into clear commercial actions., • Comfortable collaborating with field sales teams, digital marketers, and leadership., • Understanding of omnichannel B2B customer engagement is a strong plus., • A passion for innovation and technology., • Data-driven but commercially minded—you know how to find the story in the numbers., • Highly organised, detail-focused, and able to manage multiple priorities., • Great communicator—clear, concise, and comfortable sharing insights with different teams. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Job Title: Product Business Analyst Department: Product Location: Hybrid (split between Kingston Upon Thames office and home-working) Country: UK Level: Individual Contributor Reports to: VP Product Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The purpose of the Product Business Analyst role is to strengthen the Product function by translating customer needs, product strategy, and technical requirements into clear, testable documentation for software, firmware, and QA teams. The role ensures that product behaviour, workflows, and requirements are well understood across teams, supporting consistent delivery and helping maintain high product quality. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Requirements & User Stories (Software & Firmware) • Ensure backlog items are well‑defined, prioritisation‑ready, aligned to product goals and meet agreed definitions of readiness before entering development., • Break down high‑level product initiatives into epics, user stories, and clearly scoped deliverables., • Lead the creation of detailed user stories and acceptance criteria for software and camera firmware development., • Translate hardware PRDs and system constraints into supporting software and firmware requirements., • Define functional and non‑functional requirements, including edge cases and error handling. Development & Testing Collaboration • Work closely with Software Development and QA teams to clarify requirements and resolve questions., • Support test planning by ensuring acceptance criteria are clear, complete, and testable., • Assist with defect triage by documenting expected behaviour and reproduction steps. Product Documentation • Document existing (“as‑is”) and future (“to‑be”) product behaviour., • Produce workflow diagrams, state flows, and interface descriptions to support development and testing., • Act as a central point of reference for product behaviour and feature definitions., • Help draft release notes ensuring they accurately reflects delivered functionality and known limitations., • Maintain clear records of behavioural changes across product versions. Customer Feedback & Service Delivery Interface • Support the collection and analysis of customer feedback and customer experience insights for incorporation into structured requirements., • Work with Service Delivery to triage support issues and log defects requiring development. Team Relationships • Work under the direction of the VP Product, supporting product strategy and delivery., • Collaborate closely with Software Development and Testing teams., • Interface with Sales Engineering to understand customer usage patterns and feedback., • Support cross‑functional alignment by ensuring shared understanding of product behaviour. Health and Safety • Comply with all company Health & Safety policies and procedures., • Support product safety activities through accurate documentation and requirement definition where applicable. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 3–5 years’ experience as a Business Analyst or Product/Technical BA within a SaaS or technology-led environment, • Demonstrable experience writing high-quality user stories and acceptance criteria for software delivery teams, • Proven ability to translate high-level product strategy into detailed, structured requirements, • Experience working in Agile/Scrum environments with cross-functional engineering and QA teams, • Experience documenting both functional and non-functional requirements, • Strong ability to break down complex problems into clear, structured deliverables, • Comfortable working across Product, Engineering, QA, Sales Engineering and Service Delivery, • Able to manage upwards effectively by providing clarity, progress updates and structured recommendations, • Works effectively with developers and testers to ensure shared understanding, • Strong communication and interpersonal skills, with the ability to build effective working relationships., • Demonstrates a growth mindset, with adaptability, curiosity and a commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Bachelor’s degree in Business, Computer Science, Information Systems or related discipline, • Experience working with hardware-software integrated products, • Familiarity with compliance-driven or regulated environments, • Experience using tools such as Azure DevOps, • Exposure to firmware or embedded systems environments Key Metrics for Success The key metrics to be successful in this role are: 1. Requirements Quality & Readiness • % of backlog items meeting agreed Definition of Ready before entering development, • Reduction in requirement-related rework or clarification during sprint execution, • Low incidence of requirement-related defects post-release 2. Delivery Effectiveness • Stories delivered within sprint without requirement-driven blockers, • Acceptance criteria consistently testable and aligned with QA outcomes, • Clear documentation available ahead of development start 3. Cross-Functional Alignment • Positive feedback from Engineering and QA on clarity and completeness of requirements, • Reduced ambiguity and fewer clarification cycles during development, • Strong working relationships across Product, Engineering and Service Delivery 4. Product & Customer Impact • Structured incorporation of customer feedback into documented requirements, • Improved traceability between customer need, requirement and delivered feature, • Accurate release notes reflecting delivered functionality 5. Continuous Improvement • Ongoing refinement of documentation standards and templates, • Contribution to improved Product processes and backlog hygiene, • Maintenance of clear records of behavioural changes across product versions

Company Description Bryant Dental embodies the vision of reimagining dentistry, providing world-class customer service, and innovative design. We are dedicated to changing the dental world through our unique approach and products. Our team is driven by creativity and excellence in serving our customers. If you believe you can contribute to our mission, we would love to hear from you. Role Description This is a full-time on-site role for a Dispatch Operative, located in Chertsey. The Dispatch Operative will be responsible for handling and preparing orders for dispatch, managing inventory, coordinating with the customer service team, and ensuring timely delivery of products. Day-to-day tasks include packing and labeling products, maintaining accurate records, and collaborating with other departments to streamline operations. Salary Range: £25-30k per annum Key Responsibilities • Pick, pack, and prepare products for dispatch to domestic and international customers, • Ensure all shipments are correctly labelled, documented, and quality-checked, • Liaise with couriers and track deliveries to ensure timely fulfilment, • Maintain a clean and organised dispatch area, • Support inventory management and basic stock movements where required, • Work closely with the production and customer service teams to meet delivery deadlines About You • Organised and methodical, with a strong attention to detail, • Comfortable using shipping systems and basic IT tools (we’ll train you), • Proactive and positive – happy to work independently and as part of a team, • Takes pride in delivering high-quality work, even under pressure, • Previous experience in dispatch, warehouse or logistics is preferred, but not essential What We Offer • Full-time, permanent role with training and support, • A collaborative, friendly team in a growing business, • Competitive salary and benefits, • Opportunity to grow and develop within operations

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Tier 1 Operations Lead for Airfreight oversees day‑to‑day execution of critical air cargo movements for high‑value customers. This role ensures flawless coordination across booking, documentation, carrier handling, customs clearance, and milestone visibility. As the primary escalation point for critical accounts, the Operations Lead safeguards service reliability, manages exceptions, and maintains strong customer relationships in a fast‑paced, deadline‑driven environment. Essential Job Functions: Airfreight Operational Leadership • Lead Tier 1 airfreight teams responsible for bookings, pre‑alerts, tracking, and exception management., • Ensure all shipments meet airline cut‑offs, security requirements, and customer‑specific SOPs., • Monitor daily performance metrics such as uplift success rate, milestone accuracy, and transit time compliance. Critical Account Management • Act as the operational owner for key airfreight customers with sensitive cargo, high volumes, or strict transit requirements., • Build strong relationships with customer logistics teams, understanding their routing guides, compliance rules, and service expectations., • Conduct regular performance reviews, including root‑cause analysis for delays, rollovers, or documentation errors. Shipment Execution & Exception Handling • Oversee end‑to‑end airfreight processes: booking, pickup, export documentation, security screening, airline acceptance, uplift, arrival, customs clearance, and final delivery., • Serve as the first escalation point for issues such as:, • Airline rollovers, • Missing or incorrect documentation, • Screening failures, • Capacity shortages, • Weather‑related disruptions, • Customs holds, • Coordinate with carriers, ground handlers, customs brokers, and internal teams to resolve issues quickly and protect customer timelines. Documentation & Compliance • Ensure accuracy and timeliness of all airfreight documents, including MAWB/HAWB, commercial invoices, packing lists, DG declarations, and security documentation., • Maintain compliance with aviation security regulations, IATA standards, and customer SOPs., • Identify documentation gaps and implement corrective actions to prevent recurrence. Carrier & Stakeholder Coordination • Work closely with airlines, GSAs, and ground handling agents to secure space, manage uplift priorities, and resolve operational issues., • Provide proactive communication to customers regarding flight status, delays, and recovery plans., • Support carrier performance reviews by providing operational insights and data. Cross‑Functional Collaboration • Partner with Sales, Key Account Management, Customs, and Network Operations teams to support customer needs and service improvements., • Provide operational feedback to influence routing strategies, carrier selection, and capacity planning., • Support onboarding of new airfreight accounts, ensuring SOPs, KPIs, and communication flows are clearly defined. Required Skills and Experience • 4 years experience in airfreight operations within a freight forwarder or airline environment., • Strong understanding of IATA regulations, airline processes, security screening, trade copmliance and customs procedures., • 4 years experience managing time‑critical shipments and high‑pressure escalations., • Excellent communication skills with the ability to provide clear, concise updates to customers and internal teams., • Familiarity with airfreight TMS systems, airline portals, and visibility platforms. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Talking, hearing and using hands to operate computer equipment, • Vision abilities required by this job include close vision and the ability to adjust focus Certificate • Professional certification may be required in some areas Key Competencies • Customer Focus: Dedicated to supporting high‑value accounts with urgency and precision., • Operational Discipline: Strong attention to detail in documentation, cut‑off management, and milestone accuracy., • Problem‑Solving: Able to quickly assess issues and drive fast, effective resolutions., • Leadership: Guides Tier 1 teams with clarity, accountability, and calm under pressure., • Agility: Thrives in a fast‑paced environment with frequent exceptions and tight deadlines. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Vehicle Damage Assessor Hook This isn’t just another job. It’s your chance to join a dynamic, forward-thinking company from the ground up in a new location, with the full support of an established national brand that genuinely values its people. What’s in it for you? We believe the best people deserve the best rewards. When you join ABL 1 Touch, here’s what you get: • Competitive Salary + Team Performance Bonus, • 28 days holiday (including bank holidays), • Celebration Day – a paid day off for something personal to you, • Healthcare Cash Plan – including gym, wellbeing, and shopping discounts, • Car insurance discounts with LV, • Employee Engagement Budget – for team socials, meals out, and more, • Cycle to Work Scheme, • Pension scheme & Life Assurance, • Refer a Friend Scheme, • Equipment Purchase Scheme, • Access to Mental Health First Aiders, • Length of service awards As a Vehicle Damage Assessor, you’ll play a key part in ensuring vehicles are costed accurately and efficiently, supporting smooth site operations and maintaining our reputation for high-quality customer service. Responsibilities of a Vehicle Damage Assessor will include: • Producing accurate estimates and invoices to meet repair timelines and partner SLAs, • Managing repair costs and ensuring profitability, • Supporting the site with assessments, total loss cases, and repair methodology reviews, • Ensuring all work complies with BS10125 standards, • Liaising with customers, insurers, and internal teams to deliver a seamless process We’re after someone who combines technical know-how with attention to detail and great communication: • Strong technical understanding of body & paint repair, • Proven experience in vehicle estimating, • Confident using Audatex, Glassmatix, and related systems, • Familiarity with E-scribe, Ezi Methods, and Glass's Evaluator, • Audatex Gold training or equivalent experience, • ATA accreditation (or willingness to achieve it), • A team player with a can-do attitude and a solutions-focused approach ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work. We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at .

Manpower are currently seeking an interim Repack & Stock Planner, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until 31/12/2026, and to start ASAP, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying between £33,200 – £41,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. MAIN JOB PURPOSE: The repack & stock planner is responsible for controlling the correct movement of stock between different areas of the business, and for oversight of the repack planning process. They work in close cooperation with all key functions in the business to ensure we can deliver optimum availability at the lowest possible cost. Each event is fully planned and requires the coordination of packaging and component supplies into a contract packers whose performance is reviewed and benchmarked. The stock planner is part of a team which stretches across TMICC in most functions. On time and in full delivery of over various schemes is the key deliverable. JOB SUMMARY Stock Management Responsibilities • Operational management of the manual transfer of stock between different physical / SAP locations. This is to include the management of non-integrated warehouses, ensuring that stock movements are captured accurately and in line with audit requirements., • Relevant tasks around stock management include the manual receipt of inbound goods, manual dispatch of customer of customer deliveries or internal stock transfers and daily stock reconciliation between SAP and manual records., • Communication of proforma outbound delivery sheets to hauliers, and to follow up on any under-performance or non-compliance by third parties., • Working closely with third party business services to validate orders placed with TMICC. Repack Responsibilities • Operational management of all repack SKUs, including the purchasing of materials from pack suppliers., • Ownership of relevant new product funnel to support full process coordination of all repacking activities within TMICC., • Issue management and resolution, through clarity on the status of all planned events with clear explanations of live risks and opportunities, consequences and actions that need resolution to meet agreed objectives., • Relationship management, with packaging suppliers, repacker, TMICC Sourcing units, ensuring that deliveries are received, and prompt payment is delivered., • Manage the tendering process for individual jobs, identifying late differentiation opportunities, tracking the historical costs, and ensuring that economic advantage is maintained., • To ensure delivery of special packs on time & and in full in line within the required timelines and at optimal cost., • Management of packaging, components and repackers simultaneously to deliver project on time in full. Increasingly also, is the requirements that a repack planner is able to manage short project lead-times, reduced inventory levels, obsoletes and the increased levels of repackers flexibility., • Updating SAP reflecting production by raising POs and contracts ensuring clear signals are being sent internally to sourcing teams and externally to material suppliers., • Stock planners may also required to conduct stock takes at repackers on a yearly basis and conduct stock reconciliations, to ensure accuracy of component, packaging, and gift stock., • Regular business performance reviews with 3rd party packers and material suppliers. Monitoring and maintenance of KPIs and holding them accountable for their performance levels in terms of both service & quality of delivery and communication., • Regular contact with Brand, Category and Customer Development teams within the head office, setting expectations and clearly project managing each scheme ensuring that deadlines and delivery is met., • Regular contact with response planners to ensure, clear visibility of key milestones, delivery of component materials to resolve issues, and to ensure obsoletes on pack and finished goods are minimised throughout the project. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area.Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Deputy Manager – Fashion Retail Location: Kingston Upon Thames Salary: Up to £32,840 per annum (pro rata) + bonus Job Type: Full-time, Permanent Ready to take the next step in your retail career? If you’re currently a Supervisor, Keyholder or Assistant Manager within fashion or footwear retail and looking for a role where you can grow, lead, and make a real impact, this opportunity could be exactly what you’re looking for. We’re recruiting for a Deputy Manager to join a well-established and growing lifestyle brand known for its strong identity, premium service, and stylish product range. The Role As Deputy Manager, you will play a key role in driving the success of the store. You’ll support the Store Manager in leading the team, delivering an exceptional customer experience, and ensuring strong commercial performance. You will: • Lead, motivate and develop your team to deliver outstanding customer service, • Drive sales performance and contribute to achieving store KPIs, • Coach team members through regular feedback and support, • Take ownership of visual merchandising, including in-store and window displays, • Make commercially driven decisions around stock and product placement, • Support the delivery of a positive, high-performing store environment, • Build relationships with customers and contribute to local brand awareness About You We’re looking for someone who is confident, driven, and passionate about retail. You will: • Have experience in a fashion, footwear or accessories retail environment, • Be currently working as a Supervisor, Keyholder or Assistant Manager, • Be a natural leader with the ability to inspire and develop others, • Have a strong focus on customer service and results, • Be commercially aware and motivated by achieving targets, • Be reliable, professional, and proactive in your approach What’s in it for you? • Competitive salary with bonus potential, • Clear progression opportunities within a growing brand, • A supportive and people-focused culture, • The chance to take ownership and make a visible impact in store About the Company Our client is a recognised lifestyle brand that continues to grow across the UK. They are known for combining high-quality products with excellent customer service, while staying true to their brand values and identity. About McCarthy Recruitment This role is being handled by McCarthy Recruitment, a specialist retail and leadership recruitment consultancy. We are committed to delivering a professional and personalised service to both candidates and clients. We are an equal opportunities employer and welcome applications from all suitably qualified individuals. Apply now If you’re ready to progress your retail career and take on a role where you can lead, develop and succeed, we’d love to hear from you.