112 Best dbs Jobs in Grays (September 2025)

Defence Infrastructure Organisation

DIO- Loss of Entitlement Officer

28 days ago

Longfield

Delivery Accommodation as a whole. The position of the Loss of Entitlement Support Officer plays a vital role in the ensuring the Notice to Vacate (NTV) process is followed and Service Family Accommodation (SFA) is handed back accordingly in line with policy when entitlement is lost. Enabling Service Family Accommodation to be available to be allocated by our industry partner to entitled service personnel. There is an element of customer service within this role so the successful candidate will need a strong attention to detail, problem solving skills, good written and verbal communication, and strong organisational skills. Person specification Responsibilities include: Receiving and responding to telephone enquiries and correspondence from occupants/Military Chain of Command (MCoC) Welfare Agencies/Local Authorities regarding loss of entitlement to occupy SFA within the UK. Issuing Notice to Vacates ensuring legal process is initiated in accordance with guidance from Central Legal Services. Calculate, raise and cease charges for use and occupation in Service Families Accommodation and inform occupants and the Home Charging Team of charges. Input relevant information onto Information Management System (IMS) and end service pay deductions on Joint Personnel Administration (JPA). Issue supplementary documentation at appropriate dates, including cessation of entitlement certificates and proportionality assessments. Preparation of Statement of Truth/legal paperwork and liaison with Solicitors over all issues relating to court action, Orders for Possession and warrants for eviction. Desirable Skills & Experience: • Customer Service experience or skills, • Good Interpersonal skills, • An analytical and focused approach to work, • Willingness to learn and demonstrate initiative, • Good knowledge of Microsoft PackageBehaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Working Together, • Making Effective Decisions, • Communicating and Influencing Benefits Alongside your salary of 26,770, Ministry of Defence contributes 7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Learning and development tailored to your role, • An environment with flexible working options, • A culture encouraging inclusion and diversity, • A Civil Service pension with an employer contribution of 28.97%, • Opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer., • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service., • Enhanced Parental Leave., • Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience. Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit. At application you will be assessed against the following: Behaviours: • CV Job History, Previous Skills & Experience Behaviours: • Communicating and Influencing, • Working Together, • Making Effective Decisions Application sifting is scheduled to take place on week commencing 08/09/2025 Interviews are currently taking place remotely and will be conducted week commencing 15/09/2025. A minimum of 2 full working days notice will be provided for interviews. To assist with your application please find attached below: • DIO Candidate Information Guide The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Emma Jones Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . Attachments Candidate Information Pack Opens in new window (docx, 31kB) DIO Candidate Information Guide Opens in new window (pdf, 1963kB) MOD Candidate Pack Opens in new window (pdf, 1562kB)

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