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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain.This role is explicitly adoption- and outcomes-focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success.This is not a support role. Success is defined by measurable end-user utilisation, consistent behavioural adoption, evidence-based value, renewal retention, and thoughtful account growth • Drive End-User Adoption & Utilisation (Primary Accountability), • Own utilisation outcomes, not just customer satisfaction or activity., • Execute against the HALOS utilisation framework:, • Assignment – devices correctly assigned, activated, and deployed, • Activity – meaningful, appropriate recording behaviour, • Consistency – normalised usage across shifts, roles, and locations, • Evidence – footage actively reviewed, bookmarked, shared, and operationalised, • Identify and remediate zero-recording and low-usage cohorts as leading indicators of churn risk., • Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns., • Strategic Account Ownership, • Serve as the primary post-sale owner for strategic enterprise customers., • Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance., • Translate customer objectives (safety, de-escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes., • Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes., • Change Management & Workforce Enablement, • Lead adoption and enablement strategies across large, distributed frontline workforces., • Partner with customer leadership to:, • Position body-worn cameras positively with employees, • Address cultural, regulatory, and privacy considerations (including UK-specific requirements), • Reinforce expected behaviours and operational usage norms, • Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform., • Proactive Risk Management, • Identify early indicators of disengagement, misalignment, or adoption breakdown., • Intervene early to correct course before issues escalate., • Own customer health holistically — behavioural, operational, executive, and commercial., • Commercial Ownership: Renewals & Expansion, • Own end-to-end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution., • Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value., • Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive-level ROI narratives., • Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes., • Ensure expansions are operationally ready and adoption-led, avoiding unused or underutilised licences., • Cross-Functional Leadership, • Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise-scale, frontline use cases)., • Maintain clear ownership boundaries and minimise internal handoffs., • 8–10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware-enabled SaaS, • Proven track record owning renewals and expansion, not merely supporting Sales-led motions, • Experience managing large, complex, multi-site enterprise customers, • Strong commercial acumen paired with adoption-led success, • Comfortable operating at both executive and frontline operational levels, • Based in the Greater London area, with flexibility to travel as required, • High, consistent end-user utilisation and evidence creation, • Strong renewal rates driven by demonstrated value, • Predictable, thoughtful expansion rooted in adoption, • Clear executive alignment and commercial credibility, • Customers who view HALOS as a strategic, commercial-impacting partnerBenefitsGenerous Annual Leave AllowanceCompetitive salary and commission/bonus package Learning and Development opportunitiesPrivate Health InsuranceCycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring ProcessHere’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date. Application30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager30 minute meeting with wider departmentOffer! Diversity & InclusionWe’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: _ In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day. You are a strategic, analytically minded professional with a passion for bridging scientific insights and cutting-edge technology. You thrive in environments where you can collaborate with scientists, product managers, and engineers to transform complex scientific data into actionable outcomes. With deep domain knowledge in drug discovery/preclinical development, CMC, or Quality, you are skilled at uncovering innovative use cases that drive AI and machine learning applications. Your ability to engage with scientists and business leaders alike makes you a key player in maximizing the value of scientific data. You will need to be a high clock speed and forward-thinking individual with a passion for developing requirements for complex solutions targeted to R&D and Quality personas inside of Life Sciences. You will need to be a high clock-speed, forward-thinking individual with a passion for developing requirements for complex solutions targeted to R&D and Quality personas inside Life Sciences. You embody extreme ownership and have a demonstrated history of deriving maximum value from data through enrichment, analysis, and integration with AI and machine learning applications. You should also be energized by regularly working onsite with customers. You thrive in dynamic, high-impact, face-to-face collaborative environments where you can build deep relationships and drive scientific transformation firsthand. • PhD with 15+ years of industry experience in life sciences, preferably across pharma, biotech, or health tech, with deep domain expertise in discovery, preclinical, CMC, and/or Quality., • Extensive hands-on experience or direct oversight in one or more of the following areas: high throughput screening, preclinical toxicology, materials engineering, analytical development, drug substance (DS) synthesis and manufacturing., • Delivered requirements for AI/ML-driven solutions in operational or productized environments that improved efficiency, reduced cost, and enhanced data utilization., • Extensive hands-on experience with scientific data workflows and lab automation; exposure to FAIR principles and modern data architecture is a plus., • Strong coding or scripting background (e.g., Python, Nextflow, AWS, SDKs) and familiarity with scientific tools, databases, and ontologies is preferred., • Exceptional communication and storytelling ability to engage technical and executive stakeholders., • Prior experience in customer-facing, consulting, or commercial-scientific interface roles., • Customer Data Exploration: Investigate diverse customer datasets, identifying enrichment and AI-readiness opportunities., • Scientific Use Case Development: Collaborate with customers to define, iterate, and implement innovative scientific AI/ML use cases., • Stakeholder Engagement: Conduct onsite interviews and workshops to deeply understand customer challenges and data landscapes., • Data Analysis and Enrichment: Perform exploratory data analysis and define transformation workflows that enable scientific AI., • Workflow Documentation: Develop visual documentation including workflow diagrams, ERDs, and ontology definitions., • AI Model Evaluation: Provide practical scientific input on model output, with suggestions to improve real-world performance., • Customer Enablement: Deliver onsite demonstrations, conduct working sessions, and act as a trusted advisor in AI adoption., • Strategic Insight: Propose new directions, experiments, or platforms that can amplify scientific discovery and development., • Competitive Salary and equity in a fast-growing company., • Supportive, team-oriented culture of continuous improvement., • Generous paid time off (PTO)., • Remote working opportunities, when not at customer sites

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about About the Role: Respond via phone call to inbound inquiries about ValGenesis products and solutions quickly and enthusiastically. Answer questions and determine the prospect’s interest and ability in moving forward with a sales engagement. Achieve or exceed defined KPI Goals based on qualifying prospects according to established guidelines. Proactively reach out via phone call to marketing leads that have self-qualified through a determined set of cumulative activities. Proactively engage high-interest individuals on LinkedIn and other channels to introduce ValGenesis products and solutions. This includes cold-calling select lists of high-potential individuals. After a lead is qualified, schedule a pre-demo meeting with appropriate regional sales person. Occasionally attend virtual or in-person events (when safe and as able) as a ValGenesis representative. Update marketing and sales systems with details of phone calls and lead outreach. Ensure data is accurate for use by sales team. Collaborate with marketing and sales teams to provide candid, clear feedback on lead quality, marketing channel quality, and process effectiveness. Your insight is unique and valuable. Contribute to regular reporting as necessary. Participate in ongoing training to stay up to date with products and solutions. 2 – 5 years’ experience in a call center or other role where the majority of work was spent speaking with customers, prospects or partners over the phone. This is a phone-centric role. Previous experience working in the Life Science industry desirable. Enthusiasm talking to people and helping them identify solutions that improve their daily professional lives (ie: helping to digitize and streamline efforts). Comfort with a blended base-plus-commission salary and desire to hit targets. Excellent verbal and written communication skills Operate proactively and is a self-starter Possess a strong work ethic including but not limited to staying organized, following process, having strong time management abilities Ability to travel 5 – 15% of the time for conferences to manage company exhibit / booth ValGenesis provides a total reward compensation package. We are searching for talent that is driven to execute results to help us accomplish our goals, while remaining committed to customer success, collaborating cross-functionally, openly communicating, and operating with responsibility. ValGenesis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, national origin, religion, marital status, sexual orientation, ancestry, color, gender identity / expression, family / medical care leave, genetic information, medical condition, physical / mental disability, political affiliation, status as a protected veteran, status as a person with a disability, or other characteristics protected by laws or regulations. We’re on a MissionIn 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll JoinOur customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About MoneyboxMoneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point. Job BriefWe are looking for a Lead QA engineer to join our team, who enjoys working in a fast-paced environment. You will be working with a high calibre team to continuously develop new products/features. • This is a hands-on role and as a senior member of the QA team, you’ll help ensure the quality of Moneybox products, reporting into the Senior QA lead., • Seamlessly deliver numerous large and complex projects, acting as the sole QA on a squad, managing competing workstreams through strong prioritisation and time management., • Drive a "quality is everyone's responsibility" philosophy, influencing team members to prioritise collective success., • Collaborate with stakeholders to define testing and release strategies that effectively balance risk, speed, and quality., • Run engaging, cross-functional team meetings (e.g. amigos, retrospectives, go/no-go) that promote positive outcomes and actions., • Apply a risk-based approach to QA activities, focusing on high-value areas rather than testing for the sake of testing, leveraging AI tooling to support activities., • Identify and communicate issues, dependencies, and solutions to the squad and senior management, ensuring strong coordination and prioritisation., • Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation., • Own QA metrics, perform root cause analysis, and champion continuous improvement in ways of working, processes, and tooling., • Proactively support team members through mentoring, coaching, and management to foster their career growth., • Be a visible leader and role model within the QA team, actively supporting departmental operations and promoting learning and sharing across the QA function., • Represent Moneybox externally in the tech community, bringing fresh new ideas back to the team., • You're enthusiastic about working in a fast-growing Fintech and dedicated to making a positive impact on personal wealth, with a strong interest in technology and QA developments., • You possess an excellent understanding of testing techniques and can effectively coach and mentor your team on their application., • You're comfortable in multi-disciplinary teams, working closely with developers, and demonstrate strong analytical, critical thinking, and problem-solving skills., • You have proven experience in designing and implementing comprehensive test plans and automation frameworks., • You exhibit strong organisational skills, meticulous attention to detail, and a pragmatic approach to bug reporting, understanding risk, impact, and dependencies., • At least 7 years of broad QA experience, with a number of years in a lead QA role, including a proven track record of mentoring and coaching., • Extensive backend system testing skills and understanding of programming languages, and API architectures., • Deep understanding of Mobile app, web, API, and database testing technologies and frameworks., • Experience with various automated testing techniques and a solid background in test data design and implementation strategies., • Proven ability to work effectively with senior leadership to build strong relationships and drive continuous improvement., • Opportunity to join a fast-growing, award-winning and super ambitious business., • Work with a friendly team of highly motivated individuals., • Be in an environment where you are listened to and can actually have an impact., • Thriving collaborative and inclusive company culture., • Competitive remuneration package., • Company shares, • Company pension scheme, • Hybrid working environment, • Home office furniture allowance, • Personal Annual Learning and Development budget, • Private Medical Insurance, • Health Cash Plan (cashback on visits to the dentist & opticians etc), • Cycle to work scheme, • Gympass subscription to a variety of gyms and wellbeing apps, • Enhanced parental pay & leave, • 25 days holiday + bank holidays with additional days added with length of service.Our Commitment to DE&I At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential. Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants living in UK time zones only at this time. The Opportunity: The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale. In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply. What You’ll Be Doing: As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves: • Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure, • Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.), • Designing safe upgrade and rollout strategies at scale, • Improving observability, automation, and operational ergonomics, • Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance, • Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc., • Serving as a primary escalation point and on-call for relevant incidents, • Owning the relationship with all system vendors, including WarpStream Labs and others., • As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership. What Makes You a Great Fit: • Regular 1:1s with your manager and close collaboration with teammates across regions, • Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design, • Improving the diagnosability of core streaming and database systems in production, where possible., • Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure, • Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies, • Planning and executing safe upgrades and rollouts across dozens of production clusters, • Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy, • Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk, • Sharing best practices and distributed systems knowledge with partner teams, • Participating in incident response, from investigation through resolution and post-incident reviews (PIR) Requirements: • 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles., • Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra., • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Solid understanding of distributed systems design and large-scale system trade-offs., • Proficiency in at least one programming language (Go preferred, but not required)., • Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior., • Experience participating in blameless incident response and writing high-quality post-incident reviews., • Clear communicator who can collaborate across teams and work autonomously., • Curious, pragmatic, action-oriented, and kind (this is important!) Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities. About Grafana Labs There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. Key Responsibilities You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring and Cloud Provider observability solutions. • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications, • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. Requirements Minimum Qualifications: • Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience driving projects from ideation to production., • Experience with microservices architecture and distributed systems, • Excellent problem-solving and debugging skills, • Experience participating in an on-call rotation and incident management Preferred Qualifications • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • Understanding of metrics collection, visualization, and alerting concepts What you’ll bring to the role At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy. • You have a passion for observability and like to share your knowledge by writing documentation and blog posts., • You love to engage with customers and help them out., • You have excellent communication skills., • You have relevant open source experience, ideally in the observability domain., • You are willing to become an active member of the OpenTelemetry and Prometheus communities., • You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work., • You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call., • You actively mentor other team members, identifying areas for focus and improvement. In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let’s make content discovery simple, powerful, and inspiring! As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor. From day one, you’ll lead seamless onboarding experiences, guide complex product integrations, drive adoption, and ensure smooth day-to-day operations. You’ll troubleshoot technical challenges, work closely with cross-functional teams across Europe, and run strategic check-ins to ensure clients extract maximum value from Simply.TV. This role is ideal for candidates with a strong engineering or technical background, capable of working confidently with software systems, APIs, and product integrations. You’ll rapidly develop a deep understanding of our platform, design practical solutions for clients, and guide them through technical implementations and ongoing optimization. Beyond client support, you’ll convert field insights into actionable improvements—translating technical requirements into product enhancements and collaborating closely with Product, Implementation, and Sales teams. You’ll also identify opportunities for growth through technical upselling and solution expansion. Your success will be measured by the technical value you deliver, your ability to solve client challenges, and the lasting impact you create on client operations—while continuing to build strong client relationships. You'll thrive in this role if you: • Serve as the primary technical and commercial contact for clients, guiding them through software integrations and platform usage., • Work autonomously across time zones, staying organized, proactive, and solution-oriented., • Help clients maximize the value of Simply.TV by identifying technical improvements, optimizations, and upsell opportunities., • Monitor client systems and operations, anticipate risks, and coordinate technical fixes with Product and Engineering teams., • Translate client technical requirements into actionable solutions, ensuring smooth implementation and adoption., • Maintain clear documentation of interactions, plans, and action items., • Stay up to date on product updates, technical trends, and media technology, anticipating client needs., • Demonstrate a passion for technology and media innovation, with a proactive, adaptable approach and a strong ability to learn quickly. You'll thrive in this role if you: • Hold a university degree in Engineering, Technology, Computer Science, or equivalent practical experience., • Bring 0–3 years of experience in client-facing technical roles, such as Technical Account Management, Customer Success Engineer, Solutions Engineer, or Sales Engineering, ideally in B2B SaaS or telecommunications., • Demonstrate the ability to analyze client needs, troubleshoot technical challenges, and translate requirements into actionable solutions., • Show a genuine passion for technology, media innovation, and problem-solving in fast-paced environments., • Exhibit proactive, hands-on learning and adaptability, with good communication skills for collaborating with clients and internal teams., • 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content., • 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction., • 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork., • 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily., • 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures., • Language(s): Both German and English (fluent), • Reports to: Head of Technical Account Management, • Employment Type: Freelancer, • Location: Madrid, Spain (preferred) OR Portugal, Germany, Austria, Poland, UK, • Type of Collaboration: Freelancer setup ( Fulltime-40hrs/week) Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).

WE’RE HIRING! Are you enthusiastic, driven and passionate about accounting? Join our team to be part of our transformation within the finance industry! YOUR PARTNER IN BUSINESS! Thomas and Co International are a multi-award-winning modern cloud-based accountancy firm based in greater Manchester, shaking up the world of finance with passion, hunger and a drive to provide an exceptional service to entrepreneurs and build a team of winners that want to do the same! Our specialty is providing entrepreneurs with deep insights into their finances to allow them to scale profitably, and tax efficiently while building generational wealth. If you’re an ambitious professional in the accounting industry looking for an employer to finally allow you to spread your wings and fulfil your potential, then this could be the role for you! Visit our / to find out more! Are you an experienced Payroll Manager with a strong background in running payrolls for accountancy clients? Thomas & Co International Limited is looking for a dedicated and detail oriented Payroll Manager to join our fast-paced team! About the Role You’ll be responsible for running payrolls and pensions on behalf of our accountancy clients, ensuring their staff are paid accurately and on time. You'll work closely with our Payroll Associate and internal accounting pods to deliver seamless, compliant, and high-quality payroll services. We offer an excellent employee benefit package including a profit share model, cash back medical scheme, gym membership contributions, additional days leave for birthdays and more! Key Responsibilities Processing all payrolls and pensions for our clients Informing clients of their PAYE liability with links and references to HMRC Contacting HMRC for PAYE queries Circulating legislative updates to colleagues and clients Responding to client queries in a timely and professional manner De-registering and registering clients for PAYE where required Payrolling benefits Administering pensions and ensuring client compliance with pension regulations Submitting Declarations of Compliance to The Pensions Regulator Posting payroll journals to Xero Reviewing monthly payroll staff headcount to ensure accurate billing Identifying client scope changes and informing the Client Manager (e.g., increase in employee numbers, increases in pay frequency) Assisting with other payroll-related admin duties as required Internal training of Thomas & Co colleagues External client training on an adhoc basis Payment run processing Managing client relationships Improvements to internal payroll processing, including standardisation of information received What We’re Looking For Must have proven experience in payroll processing in an accountancy practice environment Must hold a payroll qualification Strong proficiency with payroll systems Knowledge of UK PAYE, pensions, and HMRC compliance Accurate, efficient, and deadline-focused work ethic Excellent communication and organisational skills Confident working independently and as part of a collaborative team Experience using Buddy software for payroll processing is preferred Working Hours & Location Monday to Friday Full time, 37.5 hours Hybrid role – based in Oldham, with flexibility to work from home 3 days a week Why Join Us? At Thomas & Co International, you’ll be part of a forward-thinking, friendly, and supportive team. We value your expertise, encourage professional growth, and recognise the critical role payroll plays in client satisfaction. At Thomas and Co International, fostering a diverse and Flexible environment is not just a statement, it's our commitment. We believe in cultivating a workplace where every individual's unique background, perspective and talents are not only welcomed but celebrated. We understand that diversity fuels innovation and creativity, driving us towards excellence in everything we do. By embracing diversity, we strive to create an inclusive culture where everyone feels valued, respected and empowered to thrive! "No agencies, please. We kindly request that recruitment agencies refrain from submitting unsolicited CVs. We will not accept responsibility for any fees related to unsolicited CVs sent to our hiring managers or HR team."

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in Spain, Germany, the UK or Sweden at this time. The Opportunity: As a Mimir Engineer you’ll join one of two sub-squads, Ingest or Query, that together maintain the open source _ and operate Grafana Cloud Metrics across three major cloud providers. This role offers the opportunity to work on large-scale, high-performance distributed systems where efficiency, resilience, and reliability are essential to keeping our metrics offerings competitive and smooth at massive volumes. Mimir engineers work across a variety of streams. You’ll typically collaborate with another engineer on a larger project while also driving performance and reliability improvements identified from operating the system in production. In this role, you’ll write and review PRs and design documents, help guide automated release rollouts, and participate in the on-call rotation for the systems you own. This is a chance to directly shape, optimize, and scale one of the industry’s most advanced metrics platforms. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial idea all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system What Makes You a Great Fit: • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must., • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well, • Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Some experience with developing software that runs in the Cloud or some experience with systems engineering, • Some experience with being on-call and following the DevOps model, • Experience writing clean, robust, and performant software that is easily maintained by others, • Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem. Bonus Points For: • Experience working with Kubernetes, • Experience working with queue systems, e.g. the Kafka protocol, • Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects), • Exposure to microservices architecture and distributed systems, or a desire to learn, • Familiarity with the concept of infrastructure as code In United Kingdom, the compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Wij zijn een werkgever die gelijke kansen biedt en we verwelkomen sollicitaties van alle geschikte gekwalificeerde personen Bent u op zoek naar een lonende carrière? Heeft u talent voor het opbouwen van relaties met mensen? Dan bent u bij ons aan het juiste adres. Er is een reden dat Teleperformance keer op keer wordt erkend door analisten en experts in de sector. We worden gedreven door een passie om het geweldige te bereiken en een diep verlangen om echte resultaten te leveren voor onze klanten en zijn gecertificeerd als een van de 36 beste werkplekken in het VK. Functieomschrijving – Vloeiend Nederlands Klantenservice Specialist Startdatum: 09 Juni 2025 Salaris: £ 23,809,50 Locatie: THUISWERKEN - Gevestigd in het VK Werkuren: maandag tot en met vrijdag 07:45-16:15 Trainingsperiode: 2 weken, volledige aanwezigheid vereist. Contract: Vast ID: Paspoort of geboorteakte, nationaal verzekeringsnummer en adresbewijs zijn vereist (gedateerd in de afgelopen 3 maanden). Dagelijkse verantwoordelijkheden als klantenservicemedewerker: Je begint je dag door in te loggen op je systemen en ervoor te zorgen dat je klaar bent voor de dag die komen gaat. Je speelt een belangrijke rol bij het bieden van ondersteuning en begeleiding (geen advies) bij het visum- en immigratieproces en het doorverwijzen van klanten naar waar ze zowel online informatie als hulpmiddelen kunnen vinden via een telefoonlijn en door e-mails te beantwoorden. Werk energiek en enthousiast als onderdeel van een goed presterend klantenserviceteam. Je werkt in een snelle, doelgerichte omgeving en streeft ernaar om alle vragen op een beleefde en professionele manier te beantwoorden. Vereiste vaardigheden om klantenservicemedewerker te worden: • Sterke mondelinge en schriftelijke vaardigheden in het Engels en Nederlands met een goed oog voor detail., • Vermogen om samenwerkingsrelaties op te bouwen in een snelle omgeving., • Een goede houding en in staat zijn om met een grote verscheidenheid aan mensen te werken., • Professionele en vriendelijke telefoontoon., • Ervaring met klantenservice., • Ervaring met werken in een doelgerichte omgeving met een hoge standaard., • PC-vaardigheden en het vermogen om eenvoudig door meerdere systemen te navigeren., • Een goede typesnelheid., • Neem eigenaarschap van verschillende situaties met positiviteit, vaardigheid en een toegewijde aanpak om uitstekende service te leveren., • In staat om te werken in een snelle, boeiende omgeving. Wat geven we je? Nou, er is genoeg, waar beginnen we? • Betaalde virtuele klassikale training en nog eens 2 weken in een speciale virtuele ruimte die we "Nesting" noemen., • Nesting is waar de actie plaatsvindt en waar je je eerste live-gesprekken voert. Dit is ook waar de zenuwen toeslaan en fouten kunnen gebeuren, maar maak je geen zorgen, dat verwachten we. We maken het onze verantwoordelijkheid om voor je te zorgen met volledige ondersteuning van ervaren leden van het team die klaar staan ??om te helpen., • De kans om je vaardigheden te laten zien en je carrière te versnellen via ons interne progressiepad., • Winter- en zomerfeesten, meestal gehouden op fantastische locaties. Gratis eten en drinken! Afhankelijk van de locatie Is er nog iets anders dat we te bieden hebben? Altijd, en om er maar een paar te noemen........ • Employee Assistance Programme en Help at hand, • 24/7 toegang tot een vertrouwelijke counseling- en informatielijn, 365 dagen per jaar via de Help@Hand-app, • Toegang tot externe huisartsen met een onbeperkt aantal videoconsulten, elk tot 20 minuten durende sessies, • Toegang tot online geestelijke gezondheidsondersteuning met geregistreerde therapeuten (onder voorbehoud van verwijzing via de telefonische hulplijn), • Online webportaal, met zelfhulpgidsen, webinars en veel nuttige tools en advies over onderwerpen zoals het leven, gezin, financiën en juridische zorgen., • Oogzorgvouchers, • Doelgerichte prikkels en prijzen, • Activiteiten voor werknemersbetrokkenheid, • Extraatjes op het werk WOW-punten #priority

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: The Grafana Search & Storage squad is developing Grafana’s next-generation storage layer. As a key component of our App Platform, Unified Storage enables developers to build innovative applications using a Kubernetes-inspired Operator pattern to interact with data directly. In addition to operating Unified Storage at scale within Grafana Cloud, our team manages two essential features for discovery and organization: Search, the unified engine for finding and querying all Grafana data, and Folders, for hierarchical content management. What You’ll Be Doing: • Take an active role in influencing our roadmap and your own career objectives, • Work with your team to deliver new features, then use the results to iterate and improve., • Drive projects from initial ideation all the way to operations once it is in the hands of customers, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope, • Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability, • Be a part of your team’s on-call rotations and take ownership of the services you’re running, • Mentor and support other team members, participate in design discussions and collaborate with the team, • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system, • As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must. What Makes You a Great Fit: • You are a motivated self starter with a bias towards action, • You are customer focused, • We build everything with our users in mind., • You have a passion for creating intuitive products that fit customers’ needs, • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must, • Solid experience with the Go programming language., • Demonstrated knowledge of and experience working with large distributed systems, • Experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Experience with developing software that runs in the Cloud o r experience with systems engineering, • Experience writing clean, robust, and performant software that is easily maintained by others Bonus Points For: • Have been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects), • Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code Compensation & Rewards: In the UK, the Base compensation range for this role is £91,000 - £114,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the NASA (EST-only) or EMEA time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. What is Grafana Alloy? Alloy is a distribution of the OpenTelemetry collector. Its purpose is to collect, process, and export telemetry signals at scale. Alloy combines the strength of leading ecosystems like OpenTelemetry, Prometheus, Loki, Pyroscope, and more. Alloy is an open source project that is maintained on Github. What You'll Be Doing: • Manage and develop the team of Alloy engineers, providing regular feedback and supporting each person’s growth through career conversations. This is a remote team, distributed between EMEA and NASA., • Support the Alloy team on their path to closer collaboration with the OpenTelemetry collector community. Address roadblocks., • Collaborate closely with go-to-market to ensure customers and prospects are successful with their Alloy journey., • Work closely with product and engineering leadership to ensure Alloy fits seamlessly into the end-to-end user experience for Grafana cloud products., • Provide guidance throughout the project lifecycle from early ideation through planning, execution and post‑launch guiding the team to deliver high‑quality results consistently., • Foster a psychologically safe environment where engineers can learn, experiment and iterate quickly, encouraging innovation and a culture of continuous improvement., • Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5.4, Claude Opus 4.7, Gemini 3 Pro). What are we looking for in you? • You should have enough domain knowledge in observability and OpenTelemetry to manage a team that will collaborate closely with the OpenTelemetry collector community., • You will be comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, be it technical or product focused., • While you’re great with people and adept at managing relationships, you still keep up-to-date with the latest technical trends and shifts in order to maintain and enhance your understanding of the challenges your teams face., • Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety., • Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results., • Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability. Comfort with AI-assisted tooling. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow. In the UK, the Base compensation range for this role is GBP 103,709 - GBP 124,651. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Nous recrutons un Spécialiste des appels d'offres - Francophonepour rejoindre une entreprise leader mondial dans le domaine des sciences de la vie et des technologies. Localisation: Paris - 3 jours sur site Exigences linguistiques pour le poste La maîtrise du français et de l'anglais est indispensable Contexte de l'entreprise Notre client est une organisation internationale du secteur des sciences de la vie et des technologies. Elle exerce ses activités avec succès dans le monde entier. Responsabilités du poste de Spécialiste des appels d'offres - Francophone En tant que spécialiste des appels d'offres, vous serez un membre essentiel de notre équipe des opérations commerciales. Vous travaillerez en étroite collaboration avec nos départements des ventes, de service, des finances et du juridique dans toute la région EMEA, participant ainsi à des projets passionnants visant à améliorer la santé humaine. Description du poste • Compléter les soumissions de questionnaires de préqualification, RFQ et les informations techniques/conformité pour les appels d'offres et manifestations d'intérêt., • Télécharger/uploader les documents via les portails de passation de marchés., • Gérer les questions/réponses de clarification, • Maintenir une bibliothèque de documents fréquemment utilisés et de réponses types, • Assurer la liaison avec les collègues pour recueillir des données supplémentaires, • Gérer le processus d'approbation avant soumission, • Rassembler les informations nécessaires, y compris CV, informations techniques, statistiques et diapositives de présentation, • Produire les documents finaux, • Examiner tous les documents d'appel d'offres avant soumission pour vérifier leur exactitude et complétude. Profil du candidat • La maîtrise du français et de l'anglais est indispensable, • Une solide expérience administrative et de préférence une expérience dans la gestion des offres, le marketing ou le développement commercial sont nécessaires, • Vous êtes un administrateur expérimenté avec une préférence pour une expérience dans la coordination d'appels d'offres, • Ce poste s'adresse à ceux qui souhaitent travailler dans un environnement stimulant, rapide et axé sur la mission Salaire, avantages sociaux 40,000 - 50,000 euro + d'excellents avantages Pour postuler à cette opportunité passionnante, envoyez-nous votre CV immédiatement ! Contact : Jonathan Grimes

Mercier Consultancy MD is op zoek naar een enthousiaste Nederlandstalige Customer Success Medewerker die klaar is voor een avontuur in Griekenland! In deze rol ben je de schakel tussen ons bedrijf en onze Nederlandse klanten, en speel je een cruciale rol in hun succes. Je zult hen ondersteunen, begeleiden en ervoor zorgen dat zij het meeste uit onze oplossingen halen terwijl je geniet van het zonnige leven in Griekenland. • Het opbouwen en onderhouden van sterke relaties met Nederlandstalige klanten., • Verstrekken van uitstekende ondersteuning en begeleiding bij het gebruik van onze producten en diensten., • Proactief opvolgen van klantverzoeken en zorgen voor tijdige oplossingen., • Klanten helpen hun doelen te bereiken door waardevolle inzichten en deskundig advies te bieden., • Bijdragen aan klantgerichte projecten en feedback om onze processen te verbeteren., • Samenwerken met interne teams om klantbehoeften en verwachtingen te begrijpen., • Nederlands is je moedertaal en je bent ook communicatief vaardig in het Engels., • Minimaal 1-2 jaar ervaring in een customer success of vergelijkbare klantgerichte rol., • Uitstekende communicatieve vaardigheden, zowel mondeling als schriftelijk., • Empathisch vermogen en klantgerichte mindset., • Ervaring met CRM-software en andere klantbeheertools is een pluspunt., • Vermogen om zelfstandig en in teamverband te werken., • Bereidheid om naar Griekenland te verhuizen; wij ondersteunen jou bij de verhuizing., • Competitief Maandelijks Salaries, • Volledig Betaald Relocatie Pakket, • Maandelijkse Prestatie Bonus, • Volledig Betaalde Training, • Ziekteverzekering, • En Veel Meer...

Required Criteria Right to Work in the United Kingdom Excellent attention to detail Good communication skills and ability to work well as part of a team NVQ level 2 or the equivalent in Food Preparation & Cooking Hold a recognised and current Food Hygiene Certificate A professional appearance Previo

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Citi in Belfast is seeking a software developer to advance the Global Market Data platform.You will implement new functionality in a low-latency data stack, work with traders and production teams, and contribute to microservices-based solutions.The role offers exposure to Equities trading, strict de

Set in gorgeous surroundings in a beautiful part of the country, this excellent restaurant is beautifully decorated and modern in design, and allows diners to take in the breath-taking scenery as they dine in luxury and indulge in the sumptuous dishes lovingly created by the Michelin Star winning He

Reed Recruitment are delighted to be recruiting on behalf of a highly regarded, award-winning restaurant in the Scarva area for an experienced and passionate Chef de Partie to join their talented kitchen team. The successful candidate will be joining a well-established team that takes pride in deliv

The purpose of this role is to support the design and delivery of aquaculture trials to a high standard, ensuring accurate and reliable data is produced. The work supports decisions on whether technologies are adopted more widely. More information about our processing activities can be found at Plea

Duties include: • Cleaning designated areas including offices, kitchens, and communal spaces • Sweeping, mopping, vacuuming, and dusting • Emptying bins and disposing of waste correctly • Cleaning washrooms and restocking supplies • Ensuring high standards of cleanliness and hygiene are ma

Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive

Working alongside your Head Chef, you will be able to demonstrate your creativity and ability by helping to design and deliver new dishes for our menus and daily specials. Demonstrate a passion to deliver fantastic food every time. We are looking for an existing Chef de Partie or an excellent Commis

Line manage Trials & Validation Coordinators within individual sector, supporting delivery and development. Programme or multi-project delivery experience with multiple stakeholders. A government-funded national organisation is looking for a Trials & Validation Lead to take ownership over all livest

Ofrecemos un sueldo base de 9,500 MXN mensuales pagados semanalmente, con comisiones sin tope desde 6,000 MXN y capacitación 100% pagada desde el primer día. La contratación es inmediata y tendrás prestaciones de ley desde el inicio. Se valora la disponibilidad y ganas de crecer en ventas, con c

The purpose is simple but critical: generate trusted, real world evidence that helps new technologies move from the research and development phase to commercial adoption. This is a key leadership role at the helm of the Test, Trial & Demonstration management team. Strong understanding of agricultura

Tienes pasion por las ventas, o quieres empezar en este mundo lleno de oportunidades¡Estamos buscando tu talento!¿Buscas empleo? Únete como Promotor(a) de Crédito!!No necesitas experiencia!!OFRECEMOS:Sueldo base $9,500 mensual (pago semanal)Comisiones sin tope (desde $6,000) QuincenalesCapacitac

De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is re

Looking for a Chef De Partie to join The Club Company, a premium collection of golf and country clubs across the UK.

Chef de Partie needed to prepare and plate delicious dishes, support the Head Chef, and maintain kitchen operations.

Seeking a Senior Chef-de-Partie for a countryside pub known for quality food and drink.

This is a rare opportunity to join the brigade at one of the UKs most iconic historic venues a stunning heritage destination offering exceptional dining experiences for leisure guests, exclusive events, weddi. Chef de Partie Historic Luxury Visitor Attraction.