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An exciting opportunity at a new start up Mona’s where the concept is an Indian & Turkish fusion serving up delicious curry rolls, thalis, salads and more. If you are enthusiastic about working in a small business where you are part of the Mona’s family, have a variety of responsibilities and the opportunity to develop and learn new skills we would love to hear from you. Some of your duties will include but not be limited to the following: Providing excellent customer service to walk in and take away customers. Be able to work in a fast paced environment in a calm and orderly manner. Be able to multi-task as you will have a variety of tasks and responsibilities. Be able to work on the main service counter and have a willingness to learn how to assemble and prepare food orders for walk in, take away and delivery customers. Adhere to the highest food safety standards and allergens regulations. Maintain cleanliness and sanitation of the kitchens, service counter, wash rooms and main restaurant area. Prepare and cook food items following the restaurants recipes and standards. Use specialised catering equipment to prepare certain dishes. Monitor inventory and inform senior staff of low stock levels. Work flexible shifts on rotation Work closely and effectively with other team members whilst maintaining respect and be able to assist in training of new members when needed. Qualifications & Requirements preferred: level 2 Food Hygiene & safety Certificate of Allergen awareness Previous experience in a fast food, kitchen and/or customer service environment Benefits: Although there will be full training on the job and opportunities to gain qualification dependent on commitment to the company, please no NOT apply if you do not have BASIC KITCHEN SKILLS or ENGLISH SPEAKING SKILLS. As part of our team you will receive an exclusive family and friends discount. Once you have committed to being a permanent member of Mona’s team, you will also receive a company pension. Competitive salary with review for an increase Experience- not required Languages - English at a good level Employment - full time / part time Starting time - immediate

Summary: We are seeking a motivated and detail-oriented individual to support the patisserie section in crafting exceptional cakes that delight our customers. As an Assistant for Chef - Cake Decorator, you will contribute to the creation of stunning cakes by handling essential tasks like chopping fruits, mixing ingredients, piping cream, and packaging orders. This role serves as a foundation for mastering the art of cake decoration and is the first step on the journey to becoming a skilled cake artisan. Key Responsibilities: Preparation: Prepare a variety of creams, fillings, and frostings in accordance with Caffe Concerto’s recipes and quality standards. Accurately measure and mix ingredients to achieve consistent results. Maintain cleanliness and organization of workstations and tools during cream and filling preparation. Decoration and Assembly: Pipe and apply specified creams, fillings, and frostings to cakes as per recipes and designs. Apply other decorations, such as fruits, edible flowers, chocolate shavings, or sprinkles, in line with Caffe Concerto’s aesthetic standards. Script personalized messages on cakes using various font styles and techniques. Learn and apply basic and intermediate cake decoration techniques to enhance design quality. Packaging and Delivery: Carefully wrap and package cakes to ensure freshness, presentation, and safety during transport. Pack branch orders accurately based on specific branch requirements. Assist in preparing cakes for display, ensuring proper placement and visual appeal. Operational Support: Monitor stock levels of ingredients, tools, and decorations, and report shortages. Assist with inventory management by organizing supplies and restocking as needed. Support the cleaning and maintenance of equipment, ensuring compliance with hygiene and safety standards. What We Offer: A supportive and inclusive environment that values your creativity and attention to detail. Opportunities for learning and development, including training in advanced cake decorating techniques. A chance to work in a dynamic team where your contributions directly enhance customer satisfaction. Required Skills and Qualifications: A passion for baking and cake decoration, with a willingness to learn and grow in the craft. Basic knowledge of baking techniques, ingredients, and tools (training will be provided). Strong attention to detail and ability to follow precise instructions. Good manual dexterity and artistic flair for creating visually appealing designs. Ability to work efficiently under time constraints in a fast-paced environment. Strong organizational skills for packing, order preparation, and inventory management. Excellent communication skills, including the ability to write clearly and attractively when scripting messages on cakes. Knowledge of food safety and hygiene practices (preferred but not mandatory). Physical Requirements: Ability to stand for long periods and perform repetitive tasks. Capability to lift and move ingredients or equipment up to 20kg when needed. This role is ideal for someone passionate about baking and ready to embark on an exciting journey in the patisserie world. Join us at Caffe Concerto and bring joy to customers through beautifully crafted cakes!

Position: Kitchen Assistant Location: Burnt Umber Brasserie Reports To: Head Chef We are looking for a dedicated Kitchen Assistant to join our dynamic team, supporting the kitchen operations and maintaining the high standards that define the Burnt Umber Brasserie experience. Key Responsibilities As a Kitchen Assistant, your role will be essential in ensuring the smooth operation of the kitchen. Your duties will include: Food Preparation: Assisting chefs with basic food preparation tasks such as peeling, chopping, and portioning ingredients. Kitchen Maintenance: Ensuring the kitchen is clean, tidy, and well-organised at all times. Dishwashing: Washing dishes, utensils, pots, and pans promptly and ensuring they are ready for use. Stock Handling: Assisting with the receipt, unpacking, and proper storage of deliveries, ensuring stock rotation is followed. Health & Safety Compliance: Adhering to food hygiene and safety regulations, including proper handling of kitchen equipment and cleaning chemicals. Support: Assisting chefs by fetching ingredients or assisting with plating when required. Waste Management: Disposing of kitchen waste responsibly, recycling where possible, and minimising food waste. Skills and Qualities The ideal candidate will bring enthusiasm, reliability, and a willingness to learn. Key attributes Strong attention to detail and cleanliness. Ability to work efficiently in a fast-paced environment. Good communication and teamwork skills. Punctuality and a strong work ethic and a can-do attitude Basic understanding of food hygiene and safety practices (training will be provided if necessary). Physical stamina to handle the demands of a busy kitchen environment. Requirements Previous experience in a kitchen or catering environment is preferred but not essential. Flexibility to work evenings, weekends, and public holidays as required. A positive attitude and eagerness to contribute to the success of the brasserie. What We Offer Opportunities for career progression and training within a professional kitchen environment. Staff meals and drinks during shifts. A supportive and friendly team atmosphere. Use of the Bagel Factory 24hrs gym.

CLAP London is one of the city's most vibrant and dynamic venues, known for its exceptional culinary experiences, innovative cocktails, and lively atmosphere. As part of our team, you'll be working in fast-paced, high-energy environment with group of passionate individuals dedicated to delivering exceptional service. We are looking for motivated and enthusiastic Barback to join our bar team. As a Barback, you will play a vital role in ensuring the smooth operation of the bar by providing support to the bartenders and maintaining a clean, organized, and fully stocked workspace. Responsibilities: - Assisting bartenders with preparation and service. - Restocking and replenishing bar inventory and supplies. - Keeping the bar area clean, organized, and well-maintained. - Collecting and washing glassware, utensils, and bar tools. - Handling deliveries and organizing storage areas. - Assisting with setup and breakdown of the bar for service. - Ensuring compliance with health and safety regulations. - Supporting the team with any additional tasks as needed. Requirements: - Previous experience as a Barback or in similar role is a plus but not required; we will provide training for the right candidate. - A strong work ethic and ability to thrive in a fast-paced environment. - A proactive attitude and willingness to learn. - Excellent teamwork and communication skills. - Ability to work flexible hours, including evenings, weekends, and holidays. - A passion for hospitality and desire to grow in the industry. What We Offer: - Competitive salary plus tips. - A supportive and inclusive work environment. - Opportunities for career progression within a growing company. - Staff discounts on food and drinks. - Training and development opportunities to enhance your skills.

ACCOUNTS ASSISTANT #INTERNSHIP We are looking for a hard-working and confident intern whose primary focus will be on assisting in effective delivery of the #financial #accounting. Main Responsibilities: -Taking responsibility for #Bookkeeping & #accounts preparation -Bank reconciliation on excel and accounting software -Answering telephone calls, emails and sorting out posts if any -Attention to detail & deliver high quality work -Professional manner and strong ethical code -Commitment to working efficiently and accurately -Register clients for Self-Assessment, prepare and digitally file Letter Of Engagements (LOE) -Chase up Self-Assessment, PAYE, & VAT registration with the #HMRC -Any other office tasks related to work on ad hoc basis Skills & Education Required: -Studying towards #Accountancy or have done some equivalent -Intermediate knowledge of #MicrosoftOffice, in particular Word and Excel, -knowledge of #accountingsoftware (preferred but not required) -Good Communication Skills -Ability to work well as part of a team -Self-motivated with good organisational, problem-solving and decision-making skills -Reliable, efficient and responsible -Successfully prioritise different tasks in given time Only travel expenses will be paid. Once the 3 months probation period is over we will review your performance and decide future course of action into our company. Please send us your #CV and cover letter if you think you are right for the job.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Purpose of the Job: As a Team Member, your role is all about creating delightful moments for our customers. We want to hear from candidates who ooze passion, love to cook, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Greenwich. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul. What you will do at Pasta Evangelists: - Prepare & plate our fresh pasta dishes (and other edible delights) to our high standards that will delight customers. - Prepare orders for dine-in and delivery swiftly and accurately, ensuring a smooth and enjoyable experience for every guest. - Be a team player and bring positivity and warmth to the kitchen and wider store environment & colleagues you work with. - Welcome each customer with genuine warmth and enthusiasm. - Help customers explore our menu, offering personalised recommendations and answering any questions with passion. - Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs. - Follow our treasured recipes and techniques to ensure every dish meets our high standards. - Keep your workspace clean, organised, and buzzing with energy. - Keep an eye on our ingredient supplies and let the assistant store manager know if we’re running low on anything essential. - Make sure the dining area is always inviting and immaculate. - Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment. - Follow all health and safety guidelines to keep both customers and colleagues safe. - Pitch in with cleaning tasks when needed. - Work closely with your teammates to ensure everything runs smoothly. - Take part in team meetings and training sessions, bringing your ideas and enthusiasm. - Support your colleagues, especially during busy times, and be willing to take on additional tasks as required. Who you are: - Experience in customer service or food service is a plus, but a passion for Italian cuisine is what truly matters. - Enthusiasm for learning about our menu and sharing that knowledge with customers. - Excellent communication and people skills. - Ability to thrive in a fast-paced environment and juggle multiple tasks with grace. - A positive attitude, reliability, and a strong sense of teamwork. - Flexibility to work various shifts, including evenings, weekends, and holidays. - Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for. - … If you dream in pasta shapes, you're in the right place. What we can offer: - £12 per hour - Service Charge - Join a dynamic, fast-moving & diverse team - Regular team socials and pasta tastings - Free Pasta Evangelists products - Referral bonus Scheme - Cycle to work scheme - Development Opportunities - you can grow inside the business.

We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11-£13 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) - Remote interview process. - Sanitisation, disinfection or cleaning procedures in place - Job Types: Part-time, Permanent - Pay: £11.00 - £13.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)

Are you a talented Pastry Chef with a passion for creating delicious and visually stunning pastries? Bombay Bustle is looking for an experienced Pastry Chef to join our dynamic team. Key Responsibilities: - Assist the team with daily kitchen preparations. - Prepare a variety of pastries, desserts, and baked goods according to recipes and standards. - Measure and mix ingredients, following proper baking techniques. - Operate and maintain kitchen equipment, such as ovens, mixers, and dough sheeters. - Monitor the baking process to ensure products are cooked to perfection. - Decorate pastries and desserts with icing, glazes, and toppings. - Ensure food safety and sanitation standards are met at all times. - Collaborate with other kitchen staff to coordinate orders and ensure timely delivery of baked goods. Qualifications: - Proven experience as a Pastry Chef or similar role in a culinary environment. - Strong knowledge of pastry techniques, ingredients, and equipment. - Ability to follow recipes accurately and consistently produce high-quality products. - Knowledge of food safety regulations and best practices. - Excellent time management skills to meet production deadlines in a fast-paced environment. - Creativity and attention to detail for decorating pastries and desserts. What We Offer: - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair We can't wait to hear from you!

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. Reports to the Sous chef and works with other line chefs to produce quality food following the standards and procedures. Growming and personal hygiene to follow Gaia’s standards. R E S P O N S I B I L I T I E S o To supply the highest level of customer care and service whether in the public eye or in the back areas. o Prepare, cook, and serve any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times. o To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules, and hygiene regulations at all times and ensure that all records of such are updated and kept. o To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to. o Ensure and maintain the work area clean, hygienic, and tidy state at all times. o To wear the full and correct uniform at all times whether in the public eye or back areas. o To have an understanding of menu planning, writing, and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %. o To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated. o To assist and ensure the junior chefs carry out daily and weekly procedures including temperature checks, food labeling/dating, and storage and to ensure records of such are up to date. o Ensure that temperature checks are carried out a minimum of 5 times per day and recorded. o To recognize the importance of good stock management/control and its importance in the kitchen meeting its Gross Profit %. o To remove any hazards and make safe any defects in the kitchen or equipment and report any problems to the Senior Chef on duty.