Applications Support Engineer(Enterprise Systems)
hace 6 días
Grangemouth
Applications Support Engineer (Enterprise Systems) Grangemouth (site-based, 5 days per week) 37.5 hours per week 6-month PAYE contract (with a view to extend) Rate: Competitive (dependent on experience) The Opportunity MRD Recruitment is delighted to be working with a leading global manufacturing business to recruit an Applications Support Engineer based at their Grangemouth site. This is a fantastic opportunity to join a large-scale, complex industrial environment where you'll play a key role in supporting and maintaining business-critical applications across multiple business units. The Role You'll be responsible for the support, maintenance, and continuous improvement of a wide range of applications, from desktop software through to enterprise-level systems, within a Microsoft Windows environment. Key responsibilities include: • Supporting and troubleshooting business-critical applications, • Managing and resolving incidents, including system outages, • Assisting with application implementations, upgrades, and testing, • Ensuring systems meet performance, security, and SLA requirements, • Creating and maintaining technical documentation and support procedures, • Contributing to continuous improvement initiatives Essential: • Experience supporting desktop, client-server, and web-based applications, • Strong troubleshooting and incident management skills, • Experience working in a Windows-based environment, • Ability to prioritise and manage multiple support requests, • Experience supporting both bespoke and third-party applications, • Scripting or development exposure (e.g. PowerShell, VBA, JavaScript, .NET), • Experience with databases (SQL Server, Oracle), • Knowledge of cloud platforms (Azure), • Familiarity with SharePoint, Power Platform, or BI tools, • Understanding of ITSM tools and ITIL processes, • Experience in manufacturing, industrial, or regulated environmentsWhy Apply?, • Work in a large-scale, technically complex environment, • Exposure to a broad range of systems and technologies, • Opportunity to contribute to critical business systems and projects, • Potential for contract extension