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QA Officer – Pharmaceutical Manufacturing (St Albans) Smart4 Sciences is partnering with a leading pharmaceutical company in St Albans to recruit a QA Officer who will play a pivotal role in maintaining and strengthening their Quality Management System (QMS). Working alongside the Quality Systems Manager, you’ll ensure the QMS is inspection‑ready, compliant with MHRA, GMP, GDP, and ISO standards, and aligned with regulatory requirements. This is a hands‑on role where you’ll oversee documentation, supplier quality, regulatory submissions, and continuous improvement initiatives, while supporting audits and driving operational excellence. Key Responsibilities: • Implement and maintain the QMS to meet MHRA, GMP, GDP, and ISO standards, • Conduct self‑inspections, internal audits, and manage CAPAs, • Manage controlled documents including SOPs, batch records, and manufacturing logs, • Review and update specifications, methods, and product artwork, • Support regulatory submissions and assist during MHRA/FDA inspections, • Prepare Product Quality Reviews (PQRs) and risk assessments, • Manage deviations, change controls, and investigation reports, • Oversee supplier quality, vendor agreements, and handle supplier complaints, • Report monthly Quality KPIs and contribute to continuous improvement initiatives What We’re Looking For: • Bachelor’s degree in Pharmaceutical Sciences, Chemistry, Life Sciences, or Quality Management, • Strong knowledge of GMP, GDP, ISO standards, and MHRA/FDA requirements, • Experience in pharmaceutical or regulated GMP environments, • Hands‑on experience with QMS operations, document management, and audit preparation, • Familiarity with batch documentation (BPR/BAR review) and ERP systems such as SAGE, • Excellent attention to detail, organisation, and problem‑solving skills, • Strong communication skills, both written and verbal Personal Attributes: • Accurate, efficient, and adaptable, • Strong team player with a collaborative mindset, • Professional, resilient, and committed to continuous improvement, • High ethical standards and integrity This is a fantastic opportunity to step into a role where your expertise will directly shape compliance, quality culture, and operational success. If you’re ready to make an impact, apply today or reach out for a confidential chat.

Head of Technical – General Merchandise The Company A leading General Merchandise retailer is seeking an exceptional Head of Technical to lead and shape its technical function. This is a fantastic opportunity for a passionate product expert and inspirational leader to define and deliver the technical strategy for a fast-paced, customer-focused business .With a strong reputation for innovation and quality, the business is looking for an individual who can drive technical excellence, build a high-performing team, and ensure products consistently exceed customer expectations. The Role Reporting into the senior leadership team, you will be responsible for leading the Technical function across a broad General Merchandise product portfolio. Key responsibilities include: • Developing and delivering the company's technical strategy, • Leading, coaching and developing a high-performing Technical team, • Driving technical excellence across product quality, safety and compliance, • Ensuring all products meet regulatory, ethical and quality standards, • Partnering closely with Category, Buying, Product Development, Sourcing and Supply Chain teams, • Managing relationships with suppliers and third-party testing partners, • Identifying opportunities to improve product performance, customer satisfaction and operational efficiency, • Providing technical leadership and influence across the wider business The Candidate We are looking for a commercially minded technical leader who combines strong product expertise with excellent stakeholder management skills. You will ideally have • Significant General Merchandise (DIY, Leisure, Toys, Electrical, Home) technical experience gained within retail, manufacturing or sourcing environments, • Strong knowledge of product compliance, safety, quality assurance and ethical standards, • A proven track record of leading and developing successful teams The Reward • Highly competitive salary and benefits package, • Hybrid working model, • Progressive, collaborative and people-focused culture, • Opportunity to shape the future technical strategy of a leading retailer, • Significant career development and leadership exposure If you are an ambitious Technical leader looking to make a meaningful impact within a growing and dynamic retail business, we'd love to hear from you.