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Labour Coordinator Uxbridge, UB8 (This role is required 5-days in the office, there may be the odd occasion there can be a 'work from home day' now and then) £28,000-£30,000 (dependant on experience) Position Overview The Labour Coordinator is responsible for managing the utilisation of internal and external sources of labour to support the ongoing requirements of our venues and business operations whilst ensuring the utmost in customer satisfaction. The Labour Coordinator will act as a centralised resource to ensure resource allocation and sharing between divisions, labour cost reduction, technical skill identification, scheduling, and timekeeping. Company Benefits as Labour Coordinator: Private Healthcare after 12 months of service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Key Job Responsibilities Team Engagement Embrace and foster the companys Core Values. Drive integration with the teams across all brands and regions. Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality. Do the Right Thing by ensuring best practices and policies are being followed. Assist the Manager of Labour and Technology in establishing the employee skill level development needs and employee count per location. Systems, Equipment and Labour Implement strategies developed by the Company that improve labour utilisation and increase overall capacity. Drive Results by ensuring the most efficient utilisation of internal labour resources, with a focus on decreasing the costs of employing external labour. Gather and report labour shortage data, review details of associated events and source the necessary labour to fulfil those needs. Implement the company developed guidelines and procedures for direct reports that support overall financial objectives. Coordinate central personnel to ensure labour sharing between divisions including: technical skill identification, scheduling, and timekeeping. Recommend central personnel employment in accordance with business needs. Review and obtain knowledge of the financial details and equipment of the region to support decisions that are in the best interest of the business. Ensure that the most cost-effective solution is provided based on labour costs and time frame for each event. Assist in developing strategies and processes to better utilise existing work force to reduce overall labour costs. Customer Service & Reporting Deliver World Class Service by developing a strong rapport with all stakeholders with the goal of providing excellent support for all internal and external Encore events. Initial and ongoing communication with freelance contractors and agencies to ensure that the correct level of business-critical documents, information and legal compliance processes are maintained to the highest level. Communication with venue managers and division management to determine the best allocation of labour for a given event based on the size of the event and needs of the requesting location. Provide regular reports to the Manager of Labour and Technology, Warehouse Manager and Operations Team to ensure labour targets are maintained and assist in developing long term strategies for maximising labour usage of Encore employees to reduce overall labour costs. See the Big Picture by hosting frequent calls and in-person meetings with venue and project leadership teams to discuss ongoing challenges and incorporate recommendations into existing processes to improve overall customer service. Job Requirements as Labour Coordinator: Strong Admin skills are key Excellent verbal and written communication skills are a must 2+ years of labour coordination / management within the audio-visual or related service industry preferred Strong competency in the utilisation of IT systems. Excellent ability with Microsoft Excel. Strong analytical and problem-solving skills. Demonstrated ability to work in a fast paced, high-volume environment while being able to think creatively and effectively solve problems. Total commitment to service excellence. Work Environment Work is generally performed at the office that is moderately quiet. Team members will occasionally visit other work locations for meetings or for other business reasons. Working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. TPBN1_UKTJ

Experienced Product Coordinator –28k to 31k (slight wiggle room) – Based in Chiswick Full time, 40 hours per week, 08:30-17:30 Monday to Friday Benefits – Bupa Health & Dental Insurance – Eyecare Vouchers – Tech & Home Scheme – Cycle Scheme – Season Ticket Loan – Myndup – Bubble – Life Insurance – 8% Employer Pension Contribution Leave & Holidays – 25 Days annual leave, Birthday Leave, Maternity and Paternity Leave Well established business with over 8000 workers are seeking an APP Driven Product Coordinator with immediate effect Please note this is NOT a Marketing Led role or too Web/ Digital / Social Focused but requires someone who knows how to use a CMS confidently, and someone who can jump straight into Content Scheduling, Updating and Trouble Shooting. I need someone who is APP Focused (Not Web) Someone who has experience in Mobile App Content, not just websites. Understanding of APP environments, (app logic, app workflows). Ideally someone who has used an app CMS or backend admin. Comfortable with app-side troubleshooting. Someone who enjoys the Tech side, app content, visitor management system. Someone who thinks about engagement through tech Job purpose: To deliver product to plan and foster professional relationships with external stakeholders. To support both the Guest Experience and Marketing Team with planning, promotion, and delivery of engaging digital content, bringing to life the Experience through evolving engagement opportunities. Key accountabilities: Product Delivery  Ensure all content is scheduled and delivered on the App as per guidance from both the Marketing Team and Event & Experience Lead.  Oversee the day-to-day operations of the App, supporting the content management, analytics, and responding to inquiries promptly and effectively.  Supporting the marketing plan for the experience programme implemented by the Creative & Brand Manager.  Utilise analytical insights to identify trends, patterns, and areas for enhancement in the overall Guest Experience activity, to ensure continuous improvement of the app's performance and user experience.  Collaborate with our App service provider to implement new features, troubleshoot issues ensuring a smooth and successful user experience.  Ensure the App is retained as the primary channel of digital communication, aiming to optimise Guest Experience and engagement.  Stay up to date with industry trends and best practices in improving overall communications, functions, services, and analytics. Act as the day-to-day contact with Equiem, ensuring service delivery aligns with experience, marketing requirements.  Act as the day-to-day contact for Digital Access.  Assist with the delivery of initiatives led by the Events Experience Lead and Brand & Creative Manager to increase app sign-ups and active user engagement, supporting broader Experience and Marketing Team goals.  Schedule all content on the app as per the signed off comms plan or direction of the Event Experience Lead.  Oversee the info inbox ensuring that all emails and inquiries are dealt with promptly and effectively. Team  Work with the Experience and Marketing Team to ensure the brand is represented with integrity and consistency.  Support the Experience Team with data insights and analysis. This ranges from programme engagement, digital analytics.  Support delivery of the Events programme throughout the year where needed.  Other ad-hoc duties that align to the business needs. Personal Attributes:  Customer service focussed.  Enthusiastic with a ‘can-do’ attitude.  Positive, flexible, and reliable.  Highly organised with a superb attention to detail.  Creative thinking.  Ability to think ahead and anticipate the business  Able to anticipate the Guest Experience programme needs and prioritise accordingly. Personal Skills:  Degree or experience equivalent in marketing, tech or comms (essential).  Strong communication skills (essential).  Experience in using CMS tools (essential).  Knowledge of the app product market (essential).  Good analytical skills with an ability to analyse data to improve quality of deliverables and propose solutions (essential).  Confident decision maker and problem solver with a resilient and robust approach (essential).  Excellent and proficient IT Skills in all Microsoft Office applications (essential).  Experience working with visitor management systems (desirable).  Experience in a similar app-based role (desirable).  Experience in a tech support role (desirable). This is an urgent position, please forward an up to date cv for earliest consideration

The Rewards and Benefits on Offer; • Company contribution pension, • Life insurance scheme, • Holiday club, • Employee Benefits Platform, • Employee Assistance Programme & 24/7 GP access, • Increasing annual leave entitlement based on length of service, • Hybrid working opportunities available upon successful completion of the probationary period The Company you will be working with; MTrec Commercial are proudly representing our industry leading client on their search to appoint a strategic and commercially astute Marketing Lead – UK to drive the company’s marketing approach across the UK Market. Working as part of the marketing function and in close partnership with our UK commercial teams, the candidate will shape direction, guide execution and ensure delivery of impactful, market-relevant activity. This role is key to strengthening the company’s presence within the UK, supporting customer engagement and driving sustainable commercial growth. You will bring strong experience in B2B marketing, ideally with some exposure to B2C, alongside a solid understanding of the UK market landscape. A key part of this role is taking an insight-led approach to ensure marketing activity is targeted, relevant and delivers measurable impact. Experience of exhibitions and industry events within the UK will also be important. The Role you will be doing; • You will play a key role in evolving our UK marketing approach, identifying opportunities and working closely with commercial teams to support growth across both existing customers and new business., • You will ensure a consistent and confident brand presence across the UK, guiding campaigns, communications and events so that the company stands out in the marketplace. This includes shaping exhibition and industry event activity to deliver strong impact and commercial return., • You will be supported by our wider marketing team, including our Social Media Producer, Events Coordinator and Graphic Designers, and will help set clear direction for delivery. This includes developing strong briefs and ensuring all activity is aligned to priorities and delivered to a high standard., • You will also use insight and performance data to evaluate effectiveness, identify opportunities for improvement and continuously refine marketing activity About You; • We’re looking for someone with strong UK market experience who combines strategic thinking with a hands-on, delivery-focused approach., • You’ll have a solid understanding of B2B marketing, with some exposure to B2C, and experience delivering campaigns and events that drive engagement and commercial outcomes., • You’ll bring strong commercial awareness, with the ability to maximise the impact of marketing activity, alongside the confidence to influence stakeholders and align closely with sales teams. An analytical mindset is key, supported by excellent communication and relationship-building skills., • We value people who are naturally driven and take pride in what they do. We’re looking for someone who is motivated to grow, succeed and make a meaningful impact., • A relevant qualification in Marketing, Events Management or a related field is required, along with proven experience in a similar role